Using the System
To Call for Help
1.
Press one of the Help buttons: Standard or Fall Detection Pendants, Wristband or
Mobile Device.
2.
When you hear an operator asking if you are okay, please provide your status.
3.
If you need help, ADT will work with you and the data transmitted by your Mobile
device to determine your location. Help is dispatched by ADT through the closest
available public emergency responders.
Note:
If your location cannot be determined, ADT will call your primary contact
number as well as emergency contacts.
ADT cannot dispatch to a moving vehicle.
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ADT
®
Health Customer Support 800.568.1216