Adp 4500 Troubleshooting Hosted Download Page 14

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Troubleshooting Hosted 4500 Timeclocks

How to get the error log

Timeclock username is

SuperUser

the password is

2323098716

Open CMD.exe
Enter the following…

>ftp

key in clock IP address

User:

Enter Username

Password:

Enter password

ftp> cd “/flash0/errlog/”
ftp> dir
ftp> hash
ftp> bin
ftp> hash
ftp> get “error.log”
ftp> quit

Here is screenshot of how it will
look

Summary of Contents for 4500

Page 6: ...ock Configuration click on Activity Scheduler upper right corner Initialize Timeclock Timeclock configuration is downloaded with employee information Click on and key in and ID and description and command is Initialize timeclock The click on selected timeclocks and use the to pick the appropriate timeclock Then click on Submit on the bottom of page ...

Page 7: ...nfiguration Downloads Timeclock Profile Settings Click on and key in and ID and description and command is Download timeclock Configuration The click on selected timeclocks and use the to pick the appropriate timeclock Then click on Submit on the bottom of page ...

Page 8: ... Timeclocks For either activity scheduled you would then view activity of the clock to confirm they are completed after a period of time then see if the reason you scheduled the communications clears up the issue at the timeclock ...

Page 9: ...Troubleshooting Hosted 4500 Timeclocks Telnet with the hosted 4500 timeclock ...

Page 10: ...Troubleshooting Hosted 4500 Timeclocks ...

Page 11: ...Troubleshooting Hosted 4500 Timeclocks There will be a lot of information displayed Some of the more useful information is documented below ...

Page 12: ...Troubleshooting Hosted 4500 Timeclocks ...

Page 13: ... not recognized TelNet If try to use Telnet and not recognized do the following Control Panel Programs Features On left side Turn Weindows Features On Off Scroll Down to Telnet Client and check box next to it will take a couple minutes to do setup ...

Page 14: ... username is SuperUser the password is 2323098716 Open CMD exe Enter the following ftp key in clock IP address User Enter Username Password Enter password ftp cd flash0 errlog ftp dir ftp hash ftp bin ftp hash ftp get error log ftp quit Here is screenshot of how it will look ...

Page 15: ...k the subnet mask that is programmed in the clock is returned as a hexadecimal value In this example you can see the subnet mask is reported as a value of ff000000 This translates to a dotted decimal value of 255 0 0 0 Please use this chart to convert between bitmasks dotted decimal and hexadecimal representations of the subnet mask ...

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