ADK-8100 Administrator guide
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Gloal office hours: It is configured through general preferences.
Specific office hours: Use the specific office hours settings.
·Office Hours Destination
Configure where to route the incoming calls during office hours.
·End Calls
Route the incoming calls to end calls, the system will auto hang up the call.
·Extension
Route the incoming calls to a specific extension.
·Voicemail
Route the incoming calls to extension’s voicemail.
·IVR
Route the incoming calls to a specific IVR.
·Ring Group
Route the incoming calls to a specific Ring Group.
·Conference Room
Route the incoming calls to a specific Conference Room.
·DISA
Route the incoming calls to a specific DISA.
·Queues
Route the incoming calls to a specific Queue.
·Outbound Routes
Route the incoming calls to a specific outbound route.
This function is mainly used for the connection of two branches.
For example: Company A locates headquarters in the USA with a branch B in
China. A and B both have a ADK-8100 phone system.
Now if staff of A would like to make a call to a telephone or mobile phone in
China from the extension of A but via the FXS line of B, that can be done by
this configuration.
·Non-office Hours Destination
Configure where to route the incoming calls during non-office hours.
4) Holidays Settings
Summary of Contents for ADK-8100
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Page 62: ...ADK 8100 Administrator guide WWW KAVOSHPHONE COM 62 104 Figure 3 7 4b Queue Options...
Page 63: ...ADK 8100 Administrator guide WWW KAVOSHPHONE COM 63 104 Figure 3 7 4c Queue Advanced Settings...
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