4) Set Get Number Menu
The user takes a specified number of DTMF input. Beside the input, the Diagram can be moved for the specified
input like Menu Diagram, once the Event Digit is set. Each branch does not need to be connected directly and
it can be connected automatically by the properties settings, like Menu Diagram.
AddPac Technology
92
Ref.
Description
1
Name Displays a name of Get Number Diagram
2
Ment File Register the Voice File to be heard to the user before the one
take the input. To cancel the registered Voice File, place the cursor on the
icon, the press the right click of the mouse to can the Ment File.
3
Cancelable Cancel the Voice File which has been set up at
②
When
Cancelable is selected and the user makes an entry, the Voice File is
stopped playing.
4
Play Plays the registered Voice File at
②
.
5
Digit Count Set the number of DTMF which the user can enter
6
End Digit Set up DTMF which informs that the entry is completed. Enter
End Digit DTMF for the number less than the one which has been set at
⑤
.
7
Event Digit Set up the DTMF to move to another Diagram without taking
the entry.
When the Event Digit DTMF is entered, it moves to the Diagram for the
Event Digit of the Event Condition.
8
Initial Timeout Set the timeout for the user’s first entry. Display ‘No input
Event’ if no entry is made within the time range.
9
Inter Digit Timeout Set up the Timeout between the user’s entries. Display
‘No match Event’, if no entry is made in the range.
10
Allowable Count Set the allowable count for no match and no input in the
Event Condition. When the count is less than the count of no input, no
match, then request the user for more inputs. When the count is more than
the one, the move to the specified Diagram
11
Event Condition Set the branch condition for occurrence of the Event by
the user’s input. OK is for receiving the input normally, the Event Digit is
for receiving the Event Digit value. For more details of the branch
condition, please refer to the branch condition of the Menu Diagram
Example of Smart IVR Editor
