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www.addonics.com

Technical Support (M-F 8:30am - 6:00pm PST)   

Phone: 408-453-6212 

Email: www.addonics.com/support/query/

Error Messages List

NO#

Error Messages

Description

Applied to

1

Source Drive Not Exist!

during operating

Copy, Async Copy, Compare,

Async Compare, PreScan,

Source, Source Size, Copy

Size, Tolerance Size

2

User Abort!

Cancel operating

3

No Drive Exist

operating

Device Info

4

X Space Not Enough

Target Drive Space Not 

Enough

When source capacity is 

small than target

Copy, Compare

5

X Space Not Enough

Target Drive Fail!

When source capacity is 

small than target

Async Copy, Async Compare

6

PreScan Fail

during copy or bad sector 

on HDD

PreScan Source

7

Source Drive Read Fail!

connection on source port 

during copy or bad sector 

on source HDD

Copy, Async Copy, Compare

8

Target Drive Write Fail!

connection on target port 

during copy

Copy

9

Target Drive Read Fail!

connection on target port 

during comparing

Compare

10

Target Drive Fail!

connection on target port 

during async comparing

Async Copy, Async Compare

11

Target Drive not Exist!

operating

Overwrite

12

One pass

One pass failed!

Lose SATA connection on 

SATA port during Overwrite

Overwrite

13

3 pass

pass 1 failed

Lose SATA connection on 

SATA port during Overwrite

Overwrite

14

7 pass5220.22-M

pass 1 failed

Lose SATA connection on 

SATA port during Overwrite

Overwrite

If you hear the warning signal while the copying function is executing (a beep every 5 seconds), 

the LCD screen will display the problem status;you may press any button to return to the copy 

progress screen.

Lose target SATA 

Lose target SATA 

Lose target SATA 

Lose target SATA 

Lose SATA connection

No HDD exist during

Any function and any time

No source HDD exist 

No HDD exist during 

Summary of Contents for HDUS11NB

Page 1: ...properly please have your product information ready and contact Addonics Technical Support at Hours 8 30 am 6 00 pm PST Phone 408 453 6212 Email http www addonics com support query v8 1 11 T E C H N...

Page 2: ...query Table Of Contents Basic Instructions Page 2 Functions Page 4 Copy HDD Page 5 Compare HDD Page 5 PreScan Source Page 6 ReScan Bus Page 7 Source Size Page 7 Overwrite Page 8 Setup Page 8 Advanced...

Page 3: ...ives into the Duplicator Each of the 12 remaining bays in the cabinet can directly secure one 5 25 device such as a hard drive mounted in a 5 25 bracket or enclosure The bays may also be used in group...

Page 4: ...ing a Drive When the duplicator powers on it initializes and goes through the steps below Shows the firmware version Initialize SDRAM s status Detect Drives status Shows the first function Copy HDD co...

Page 5: ...04 Auto Compare 10 05 Button Sound 10 06 Device Info 10 07 System Info 10 08 Fast Copy 10 Setup 10 09 Auto Start Drive 10 10 Auto Start Timer 10 11 T olerance Size Duplicator Controller 1 Copy HDD 2...

Page 6: ...00 00 00 CopyHDD OK 11 Fail 0 1 Copy HDD HDD 11 232 9GB Async Copy HDD This option is used to specify the size of the source for simplifying further copying operations Choose option 2 from the menu 2...

Page 7: ...a source hard disk is identical to the target hard disk after the Copy HDD operation While compare process is on going allows you to plug in additional target drives and comparison will automatically...

Page 8: ...romthe menu Press ENT and the LCDwill show the following info HDD Hitachi Size 232 9GB Then press ENT and the LCD will show thedata s size info HDD Hitachi Data 200 9GB 8 Secure Erase Secure Erase Sec...

Page 9: ...he hard disk it will erase all HDDs connected to the duplicator including Source HDD There are 3 sub options One pass 3 pass and 7 pass Choose option 9 from the menu Press ENT to access option By defa...

Page 10: ...every time you start the system Startup Menu 1 Copy HDD Press ENT then use the Up and Down arrow keys to choose other options By default the first menu option is Copy HDD 10 03 Setup Startup Menu Auto...

Page 11: ...t3 partitions 10 08 Setup Fast Copy Press ENT and the LCDwill displaythe following info Use the Up and Down arrow keys to choose whe unction currentlyon FAT32 NTFS HFS Ext2 and Ext3 partitions Fast Co...

Page 12: ...o set boot delay time 10 12 Setup BootTime Delay Press ENT to enter the foll t is 5 sec Use the Up and Down arrow keys to choose 0 99 sec BootTime Delay 5 sec QuickCompare This opti on is used to set...

Page 13: ...ew the instructions found later in this manual 11 02 AdvSe tup Update Firmware Read Error Skip Press ENT to enter the following screen By default this option is set to OFF Use the up and down buttons...

Page 14: ...tesOK FlashTest OK Test Finished Once the system diagnostics have been completed the Test finished message will appear on the LCD Press ENT and the system will begin the tests as shown below H WDiagno...

Page 15: ...settings totheir factory default This function helps the system recover from errors caused by an illegal operati on 11 07 Adv Setup Load Default Burn In This function is used to burn test the system r...

Page 16: ...ware through CD DVD ROM If unable to update the firmware check that the firmware was downloaded correctly A failed firmware upgrade may cause the duplicator to become inoperable If the system is worki...

Page 17: ...y Async Copy Compare 8 Targe t Drive Write Fail connection on target port during copy Copy 9 Targe t Drive Read Fail connectionon target port during comparing Compare 10 Target Drive Fail connection o...

Page 18: ...he ESC button for 5 seconds The new option will appear 6 Once completed it will reboot and show you the new firmware version Notes SECURE ERASE HDD duplicator sends a WIPE OVERWRITE There are three op...

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