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Upgrading

Like all Adder products, the internal software (firmware) of the unit is designed 
to be easily upgraded in order to take advantage of a continual process of 
improvement and innovation. A specialised upgrade cable is required to 
connect the Adder unit to the serial port of a suitable system. The cable may be 
purchased from your supplier, direct from Adder or created using the 

pin-out

 

given later in this guide.
You can discover the current version of your Adder unit in two ways, either 
using the upgrade application (discussed later) or within the configuration mode 
as discussed next.  

To discover the current firmware version

1  Enter configuration mode: Press and hold the 

SELECT

 button until the 

SYSTEM

 

readout shows 

c

.

2  You need to discover the three digits of the firmware release individually, as 

follows:

•  Press     

 to discover the first firmware release digit.

•  Press     

 to discover the second firmware release digit.

•  Press     

 to discover the third firmware release digit.

  At each stage, the 

SYSTEM

 readout will momentarily show 

=

 and then the 

relevant digit, before returning to the 

c

 prompt. For example, the respective 

digits 1, 4 and 6 mean that the firmware version is v1.46. 

3  Once completed, press     to exit from configuration mode. 

To upgrade the Adder unit

1  Download the latest firmware upgrade file from the Adder website: 

www.

adder.com

. The upgrade files are compressed using pkzip format which 

you will need to decompress them. If you do not have pkzip, go to 

www.

pkware.com

 to download the latest version. Place the decompressed 

upgrade files onto the Windows system that will be connected (via a vacant 
serial port) to the Adder unit. 

2  Remove power from the Adder unit. If any systems are active, either switch 

them off or remove their keyboard link connectors from the Adder unit. If an 
optional power supply is used, remove it.

3  Connect the upgrade cable between the remote control socket on the right 

side of the Adder unit rear panel and a vacant serial port on the system 
containing the upgrade files. 

4  On the underside of the unit, click mini switch 7 to its ON position.
5  Re-apply power to the Adder unit and switch on the system to be used for 

the upgrade. The 

SYSTEM

 readout will show  . 

7  Click the 

Browse...

 button and locate the TXT file that accompanied the 

upgrade utility. Highlight the TXT file and click the 

Open

 button.

8  Click the 

Advanced...

 button and in the subsequent dialog, ensure that the 

Serial Port

 entry matches the port to which the upgrade cable is attached. 

Also select the 

Program and verify

 option. Click the 

OK

 button.

9  Click the 

Query Unit

 button to check the name and version of the current 

firmware - the application will interrogate the unit via the upgrade cable. 
Once the version information is displayed, check that the 

Intended Target 

Units

 field matches the 

Unit Connected

 field and the 

New Firmware Version

 

field exceeds that of the 

Current Firmware Version

.

10  Click the 

Upload Now

 button to begin transferring the upgrade data from 

the system to the Adder unit. The progress of the upload is shown in the 
status bar (indicating the advancement of the current task) and the progress 
bar (indicating the progress of the upload as a whole). The 

SYSTEM

 readout 

will show 

u

.

   During the upload, all buttons become disabled except for the 

Abort

 

button. The upload can take as long as fifteen minutes. Should you need to 
abandon the upload at any stage, click the 

Abort

 button.  

   Following the upload, a verification will be carried out and the results 

displayed within the upgrade application window. 

11  When complete, switch off the Adder unit, disconnect the upgrade cable, 

return mini switch 7 to its OFF position and resume operation of the Adder 
unit in the usual manner.

6  Locate and run the application ‘KVMUploader’ to display this window:

Summary of Contents for SmartView MultiScreen

Page 1: ...SmartView Multiscreen Serial Four port KVM and serial switch SMARTVIEW MULTISCREEN ...

Page 2: ...artView Multiscreen Serial units 11 Hot plugging and mouse restoration 12 Operation The SYSTEM readout 13 Selecting systems 13 Configuration options 14 Setting or changing a password 14 Changing hotkeys 14 Mouse button switching modes 15 All channel active channel cycling 15 Automatic screen saver 15 Autoscanning computer selection 16 Autoscanning dwell timing 16 Miscellaneous functions 16 Resetti...

Page 3: ...and serial device per switched port SVMS4 DS supports dual video monitors and serial devices per switched port Serial line switching In common with all other Adder switches the SmartView Multiscreen Serial provides completely transparent switching for the serial lines in unison with the keyboard video and mouse channels Apart from the ground connections of each serial port which remain permanently...

Page 4: ...dard items Adder SmartView Multiscreen Serial model SVMS4 S A 4A 3A 2A 1A B 4B 3B 2B 1B C 4C 3C 2C 1C D 4D 3D 2D 1D OPTIONS FLASH OPTIONAL POWER INDOOR USE ONLY 5V 1A Adder SmartView Multiscreen Serial model SVMS4 DS One video input and one serial channel per port Two video inputs and two serial channels per port ...

Page 5: ... metres two required per system Adder P N VSC3 Additional and optional items CCP2U converter required when connecting to a system that uses a USB keyboard and mouse two VSC3 cables are also required Adder P N CCP2U RC4 remote control plus link cable Flash upgrade link cable Converter for connecting a SUN computer to the Adder unit not pictured Adder P N CCSUN RC1 remote control plus link cable ...

Page 6: ...g that its connection cables are no longer than 2 metres Thanks to the remote control the Adder unit can be situated out of sight behind a desk or adjacent to the systems Consult the precautions listed within the Safety information section Mounting Before you begin connecting to the keyboard mouse and source systems it is advisable to mount the unit in place either On a horizontal surface using th...

Page 7: ... end of the VSC3 link cable to the inline keyboard socket of the CCP2U converter 3 Repeat steps 1 and 2 for the mouse connection green between the Adder unit port and the CCP2U converter 3 Attach the other end of the VSC3 link cable to the keyboard socket usually coloured purple on the first system 4 Repeat steps 1 and 2 for the mouse connection green between the Adder unit port 1 and the first sy...

Page 8: ...els only 5 Repeat all of the above steps for each port to be used To make serial links 1 Ensure that the computer systems to be connected are switched off and that no power is applied to the Adder unit Note If it is not possible to switch off systems prior to connection then a Hot plug procedure is available see the Hot plugging and mouse restoration section for more details 2 At the rear panel of...

Page 9: ...portant Please read and adhere to the electrical safety information given within the Safety information section of this guide In particular do not use an unearthed power socket or extension cable To connect the optional power supply 1 Attach the output connector of the power supply country specific power supplies are available to the socket on the far left of the rear panel of the Adder unit 2 Whe...

Page 10: ...o do this the serial device must be connected to the OPTIONS FLASH port on the rear panel of the unit using an appropriate link cable 1A 1B 1C OPTIONS FLASH The serial device must use the following speed protocol settings 1200 baud 8 bits no parity and 1 stop bit No handshaking is used by the SmartView Multiscreen Serial To perform the switching operation simply send the character for the required...

Page 11: ...ch unit Cascade system selection The quickest way to access cascaded systems is to use hotkey sequences 1 Simultaneously press and hold and Note The and keys when pressed in combination are called hotkeys and they signal to the Adder unit that you wish to control it rather than the computer However if these particular hotkeys clash with another device or program then you can change them to a diffe...

Page 12: ...he OPTIONS FLASH ports of the two Adder units see page 18 for pinout details Whenever the master Adder unit s channel is switched it sends a command to the slave unit to make it do the same The slave unit requires the optional power adapter because it does not have keyboard connections to either of the systems The SmartView Multiscreen Serial may also be synchronised together with AdderView GEM pr...

Page 13: ...ort among other features the scroll wheel function If the mouse has a scroll wheel then it is likely to support the IntelliMouse format If it is a Microsoft branded mouse then it will usually state that it is an IntelliMouse on its underside label Recognising an IntelliMouse driver Before hot plugging to the Adder unit or afterwards using only keyboard control access the Windows Control Panel of t...

Page 14: ...eyboard and or mouse activity Selecting systems There are four ways to select a system The Adder unit front panel button The optional Remote control selector Keyboard hotkey combinations Mouse button combinations To use the Adder unit front panel button Note You can determine whether the Adder unit visits every port in turn regardless of whether active systems are connected to them or only those w...

Page 15: ...re not differentiated 2 Press The SYSTEM readout should show the number of the first available system If the password is forgotten 1 Remove power from the Adder unit If any systems are active either switch them off or remove their keyboard link connectors from the Adder unit If an optional power supply is used remove it 2 Press and hold the SELECT button and re apply at least one source of power T...

Page 16: ...ption when cycling between the system channels to visit each channel irrespective of whether an active system is connected or to only select active channels You can affect the keyboard mouse setting independently from the front panel SELECT switch setting To change keyboard mouse channel cycling 1 Enter configuration mode Press and hold the SELECT button until the SYSTEM readout shows c 2 Press fo...

Page 17: ...t each computer for 60 seconds before switching to the next port Miscellaneous functions These configuration options contain a mixture of functions from discovering the Adder unit internal software firmware revision to restoring mouse function to resetting all configuration changes Note These functions use the letter F As with all of the other configuration options press the letter and then the nu...

Page 18: ... unit If an optional power supply is used remove it 3 Connect the upgrade cable between the remote control socket on the right side of the Adder unit rear panel and a vacant serial port on the system containing the upgrade files 4 On the underside of the unit click mini switch 7 to its ON position 5 Re apply power to the Adder unit and switch on the system to be used for the upgrade The SYSTEM rea...

Page 19: ... cheaper mice are not fully compatible with the Adder unit and can lose data causing the channel to be changed if mouse switching of channels is enabled Ensure that you are using a Microsoft compatible mouse driver on your system Some other manufacturers drivers may switch the mouse to use a proprietary mouse data format not supported by the Adder unit If you have unplugged and re connected a mous...

Page 20: ...it or its remote control yourself The optional power adapter can get warm in operation do not situate it in an enclosed space without any ventilation The Adder unit does not provide ground isolation and should not be used for any applications that require ground isolation or galvanic isolation When using the optional power adapter use only with a grounded outlet When using a backup power supply UP...

Page 21: ... is connected d Consult the supplier or an experienced radio TV technician for help FCC Compliance Statement United States This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits fo...

Page 22: ...o ADD0069 Adder Technology Limited Technology House Trafalgar Way Bar Hill Cambridge CB3 8SQ United Kingdom Tel 44 0 1954 780044 Fax 44 0 1954 780081 Adder Corporation 29 Water Street Newburyport MA 01950 United States of America Tel 1 888 932 3337 Fax 1 888 275 1117 www ctxd com Documentation by ...

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