24
IV.
Trouble Shooting Q&A
Most of the troubleshooting issues can be easily solved. The common cases
and their respective solutions are listed in the table below. If the problem
persists, please contact the after sales service.
Problem
Possible Reason
Solution
No picture, no
audio.
The power cord is not
properly inserted into
the unit.
Check the power wire connection.
The unit is not
switched on.
Press [POWER] button.
Unit is in stand-by
mode.
Press [POWER] button.
In DVB-T2
mode, the
number of DVB-
T2 channels is
not as much as
we expected.
The number of
available channels is
limited due to the local
broadcasting system.
The available channels
can vary depending on
the area.
Perform “Auto Search” or “Manual
Search” to rescan all the
channels.
The signal quality of
some TV channels is
too low.
Please use active antennas
instead of passive antennas for
better reception quality.
Some TV channels are
not available.
Only the locally free broadcasted
channels can be viewed. They can
differ depending on the area.
In DVB-T2
mode, all of the
channels show
“no signal or
random mosaic
tiles appear on
the display.”
Some TV channels
signal quality is too
low.
Please use active antennas
instead of passive antennas for
better reception quality.
The antennas are not
properly connected.
Please check the connection of
the antennas.
No DVB-T2 service is
provided in the area.
Check your country DVB-T2
coverage map. It is not possible
to watch digital TV/listen to
digital radio in non-covered
areas.
Incorrect Regional
Setting
Please check whether “Regional
Setting” is correct, and perform
“Auto Search” to rescan all of the
channels.
Summary of Contents for ADV-DVBT2
Page 1: ......
