10
Troubleshooting
No power
• Verify AC power adapter is securely plugged into
power dock.
• Verify radio is securely docked in power dock. The
“ ” indicator confirms radio is being powered by the
dock.
• Verify you are using fresh batteries. If the radio
is powered by batteries alone, battery life is
approximately 3 days.
No sound
• Verify volume is adjusted up to an audible level.
• If external speaker/headphones are plugged into the
headphone jack the main speaker will NOT sound
until external speaker/headphones are unplugged.
Static when LISTEN
button is pressed
• Relocate the radio for better reception. If you are in
a weak reception area, position radio near a window
and as high up as possible for best reception.
• Verify radio is set to correct channel for proper
reception. You may need to change the channel
(page 7).
• Contact the National Weather Service to verify they
are currently broadcasting.
Radio not responding
to alerts
• Make sure you have programmed the correct SAME #
(FIPS code) for your area.
• Contact the NWS to make certain they are currently
broadcasting.
If your AcuRite product does not operate properly after trying
the troubleshooting steps, visit www.AcuRite.com or call
(877) 221-1252 for assistance.
