ActronAir CRQ2-14AS Installation And Commissioning Manual Download Page 30

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Installation & Commissioning Guide - ESP Platinum OD Split Ducted Units

Doc. Part No. 0525-053

Ver. 5 200129

Page 30 of 36

TROUBLE SHOOTING GUIDE

FAULT AND STATUS CODES

QT*-1000,

master controller

(Main Screen)

ZT*-100

zone

controller

Outdoor

Unit

CPU

Category

FUNCTION / FAULT

Tech Menu

(E02)

IDU

Tech Menu

(E03)

IDU

Room Sensor Error (open or short circuit)

Tech Menu

(E04)

IDU

Indoor Coil Inlet Sensor Error (open or short circuit)

Tech Menu

(E06)

E06

VSD

High Discharge Temp. (Discharge Temp exceeded 138

Tech Menu

(E07)

E07

ODU

Outdoor Coil Sensor Error (open or short circuit)

Tech Menu

(E08)

E08

VSD

Outdoor Discharge Sensor Error (open or short circuit)

Tech Menu

(E09)

E09

ODU

LP Tripped

Tech Menu

(E10)

E10

VSD

LP Sensor Error (open/short circuit)

Tech Menu

(E11)

E11

ODU

HP Tripped

Tech Menu

(E12)

E12

VSD

HP Sensor Error (open/short circuit)

Tech Menu

(E14)

E14

VSD

Condenser Pressure Low

Tech Menu

(E15)

E15

VSD

VSD Communication Error

Tech Menu

(E17)

E17

VSD

Peripherals Error

Tech Menu

(E18)

E18

VSD

In EEV Module Suction Temp Sensor is Open

Tech Menu

(E19)

E19

VSD

In EEV Module Suction Temp Sensor is Short

Tech Menu

(E22)

E22

VSD

Ambient Sensor Failure (open/short circuit) - Safe Mode

Tech Menu

(E23)

E23

VSD

EEV Board Communication Failure - Safe Mode

Tech Menu

(E25)

E25

Status

Ambient Temperature not updated

Tech Menu

(E26)

E26

VSD

Over Current

Tech Menu

(E27)

E27

VSD

Over Voltage

Tech Menu

(E28)

E28

VSD

VSD Temperature High

Tech Menu

(E29)

E29

VSD

Low Supply Voltage

Tech Menu

(E30)

E30

VSD

Trip Lock

Tech Menu

(E31)

E31

VSD

Internal Error

Tech Menu

(E32 - E33)

E32 - E33

VSD

Envelope Protection (HP/LP Trip Error due to VSD

Pressure Sensors)

Tech Menu

(E34)

E34

VSD

Derating - High VSD Temperature

Tech Menu

(E35)

E35

VSD

Derating - Low Suction Pressure

Tech Menu

(E36)

E36

VSD

Derating - Low Condenser Pressure

Tech Menu

(E37)

E37

VSD

Derating - High Condenser Pressure

Tech Menu

(E38)

E38

VSD

Derating - Output Power Limit

Tech Menu

(E39)

E39

VSD

Defrosting Timed-Out

Tech Menu

(E40)

E40

VSD

VSD Restarting too Frequently

Tech Menu

(E41)

E41

VSD

DC Link Voltage Low

Tech Menu

(E51)

E05

IDU / ODU

Communication error between outdoor and indoor units

Tech Menu

(E52)

IDU /

Controller

Communication error between indoor and master

controller

Tech Menu

(E53)

IDU / Zone

Module

Communication error between indoor board and 8-zone

module.

Tech Menu

(E99)

E99

VSD

Envelope Protection

OFF

Off

Status

Unit Off

Cooling (Status Bar)

Cooling

CooL

Status

Cooling Mode

Heating (Status Bar)

Heating

HEAt

Status

Heating Mode

dEF3

Status

3 min to defrost

Start

Cancel

Finish

defrost status

dEF

Status

Heating Mode - Defrost

Heating

HEAt

Status

Heating Mode - indoor coil pre-heat after defrost

dEF2

Status

2 min to defrost

dEF1

Status

1 min to defrost

Flash Icon ( Stat Bar)

dr-1

Status

DRM1

Flash Icon ( Stat Bar)

dr-2

Status

DRM2

Flash Icon ( Stat Bar)

dr-3

Status

DRM3

NOTES:

When unit is powered up, “boot” will show in 7 segment display of outdoor board for 30 seconds, followed by

normal controller status codes.

Summary of Contents for CRQ2-14AS

Page 1: ...prohibited without written consent from Actron Air ESP PLATINUM QUE SPLIT DUCTED UNIT Please Read This Guide Congratulations on your purchase of an Actron Air air conditioning unit This unit has been designed and manufactured with the highest quality standard in mind Please read this guide thoroughly and keep it near the unit for future reference OUDOOR UNITS ESP PLATINUM CRQ2 14AS CRQ3 17AS CRQ4 ...

Page 2: ...mance for your comfort The fans provide superior performance for your comfort at optimum efficiency at optimum efficiency Highly efficient variable speed EC motor that uses Highly efficient variable speed EC motor that uses less energy than the traditional DC motor less energy than the traditional DC motor Easy ESP indoor fan commissioning via intelligent Easy ESP indoor fan commissioning via inte...

Page 3: ...paramount importance in the performance of all the service procedures 3 3 Ensure that unit installation complies with relevant Ensure that unit installation complies with relevant council regulations and building code standards council regulations and building code standards 4 4 All electrical wiring must be in accordance with All electrical wiring must be in accordance with current electrical aut...

Page 4: ...sal and or storage Always container for proper disposal and or storage Always consider the recycle or reclaim requirements of the consider the recycle or reclaim requirements of the refrigerant before beginning the recovery procedures refrigerant before beginning the recovery procedures Obtain a chemical analysis of the refrigerant if necessary Obtain a chemical analysis of the refrigerant if nece...

Page 5: ...1 5 Irvine Place written consent is prohibited Norwest Business Park Bella Vista NSW 2153 3 PH 61 2 8814 4000 A B N 34 002 767 240 FOLD 3 intellectual property of Actron This drawing always remains the Engineering Pty Ltd Copying ActronAir Pty Ltd 1 2 FLAT PATTERN 0 5 m 5 4 0 5 m See Notes ANGLES SQUARENESS Modifying or Distributing without GENERAL TOLERANCES UNLESS OTHERWISE SPECIFIED ALL TUBES H...

Page 6: ...POINT OUTDOOR AIR OUTLET OUTDOOR AIR INLET 925 35 30 25 25 517 MTG C C DIST NOTES 1 Do not scale drawing All dimensions are in mm unless specified Refer to corresponding unit dimensional drawing for mounting hole details 2 Service Access Areas and Spaces for Airflow Clearances given above are suggested minimum based on the condition that the spaces around the units are free from any obstructions a...

Page 7: ... 3 Minimum service access areas and spaces for airflow clearances are responsibilities of the installer ActronAir will not be held liable for any extra charges incurred due to lack of access and space for airflow 4 Under all circumstances condenser air must not recirculate back onto condenser coil Keep all clearance free of any obstructions 5 Maximum External Static of Outdoor Fans is 5 Pa 6 STACK...

Page 8: ...en the units or between the unit and the outside perimeter is available 3 Minimum service access areas and spaces for airflow clearances are responsibilities of the installer ActronAir will not be held liable for any extra charges incurred due to lack of access and space for airflow 4 Under all circumstances condenser air must not recirculate back onto condenser coil Keep all clearance free of any...

Page 9: ... FLAT PATTERN 0 5 m 5 4 0 5 m ANGLES SQUARENESS Modifying or Distribut GENERAL TOLERANCES UNLESS OTHERWISE SPECIFIED ALL TUBES UNLESS OTHERWISE SPECIFIED 3rd ANGLE PROJECTION 1 DIMENSIONS IN MILLIMETRES 2 DO NOT SCALE 3 TUBE ENDS MUST BE ROUND AND OF FULL 4 DIAMETER TUBE MUST BE CLEAN AND FREE FROM 5 BURRS INSIDE AND OUTSIDE AND SUITABLE OF FOR SOLDERING ALL BENDS 90 6 ALL SHEETMETAL S DIMENSIONS ...

Page 10: ...onto condenser coil STANDARD PLATINUM OUTDOOR UNITS CONFIGURATION 1 400 mm AIRFLOW ALLOWANCE AND SERVICE CLEARANCE OUTDOOR COIL 100mm SERVICE CLEARANCE 300mm SERVICE CLEARANCE 600mm SERVICE CLEARANCE COMPRESSOR AND ELECTRICALS 600mm SERVICE CLEARANCE COMPRESSOR AND ELECTRICALS COMP OUTDOOR COIL UNIT 1 COMP OUTDOOR COIL UNIT 2 CONFIGURATION 2 COMP OUTDOOR COIL UNIT 1 COMP OUTDOOR COIL UNIT 2 300mm ...

Page 11: ...PECIFIED ON METRES ROUND AND OF FULL N AND FREE FROM UTSIDE AND SUITABLE IMENSIONS OUTISDE A Access Panel Outdoor Unit Mounting Screws Mounting Screws THIRD ANGLE PROJECTION C D 6 7 8 A B UNIT ASSY CRV2 14AS 0200 8011 682 7 06 2015 DL See Notes A3 SHEET 1 OF 1 N T S DRAWING NO MATERIAL DESCRIPTION DRAWN BY APPROVED BY SCALE DRAWN DATE FINISH N A F E REV written consent is prohibited See Notes Modi...

Page 12: ...RES Pipe size Nominal Diameter 90o Long Radius Elbow 90o Short Radius Elbow 45o Long Radius Elbow 45o Short Radius Elbow 9 5 3 8 0 24 0 36 0 09 0 14 15 9 5 8 0 30 0 45 0 15 0 23 19 1 3 4 0 40 0 60 0 18 0 27 22 2 7 8 0 46 0 69 0 21 0 32 25 5 1 0 52 0 78 0 24 0 36 28 6 1 1 8 0 55 0 83 0 27 0 41 Selected field pipe sizes must match the recommended sizes in table above If the installation requires dif...

Page 13: ... FEATURES AM7 D8 7 Day Programmable Controller with 2 Events Day 24 Hour ON OFF Timer Auto Heat Cool Modes Auto Continuous Indoor Fan Operation 3 Speed Indoor Fan Setting Hot Start Feature Home Building Automation ON OFF Capability CONTROL OPTIONS Remote Temperature Sensors Zone Kit for Control up to 8 Zones See Integrated Zones Barrels Plenums Section Secondary Wall Controller with Mimic Logic PL...

Page 14: ...to change without notice Please check prior to purchase SRD175C 0100 SRD175E 0100 P1 090326 R DIGITAL SCROLL COMPRESSOR ESP SPLIT DUCTED UNIT Gas Pipe Installing interconnecting pipe work to outdoor nitrogen bleed procedure First fit or rough in stage only 1 1 Starting with circuit 1 system remove piping caps from the condenser and fit pipe work into tails Starting with circuit 1 system remove pip...

Page 15: ...es OPEN CLOSED Wrench Key OPEN Operating Position CLOSED As Shipped Position TO OPEN TURN ANTI CLOCK WISE 1 4 TURN As Shipped Position CLOSE TO CLOSE TURN CLOCK WISE 1 4 TURN Operating Position OPEN OPEN CLOSED Wrench Key OPEN Operating Position CLOSED As Shipped Position IMPORTANT See Diagram Below See Diagram Below Detail A Open hose Nitrogen hose Drawing Release D E F C B A 3 2 1 5 4 6 ASSY CAS...

Page 16: ... power cords and control cables that goes in out the unit Use the cable ties provided in the in out the unit Use the cable ties provided in the control box control box Provide proper unit grounding in accordance with local Provide proper unit grounding in accordance with local and national codes and national codes Maximum Cable Lengths Maximum Cable Lengths Refer to Indoor Unit s Installation and ...

Page 17: ...RING DIAGRAM CRQ2 14AS ERQ2 14AS WD2010 CRQ3 17AS ERQ3 17AS CRQ4 19AS ERQ4 19AS CIRCUIT BREAKER SIZE AND CABLE SIZE REQUIREMENT MODEL Circuit Breaker Size Cable Size mm Amps MAIN O D to I D CRQ2 14AS ERQ2 14AS 25 0 4 0 1 0 CRQ3 17AS ERQ3 17AS 32 0 6 0 1 0 CRQ4 19AS ERQ4 19AS 32 0 6 0 1 0 Suggested Minimum Cable Size should be used as a guide only refer to AS NZS 3000 Australian New Zealand Wiring ...

Page 18: ...REE CONTACTS DRM COM 12VDC DRM 1 DRM 2 DRM 3 1 Thread and Route the DRM input cables into the Unit Thread and Route cables as per previous wiring installation procedures 2 Connect cables into the terminals Connect cables as shown above and as per wiring diagram provided with the unit THIRD ANGLE PROJECTION Drawing Release 3 5 C D 4 6 7 8 A B ASSY CASING 8011 652 RENDER 30 07 2013 NM See Notes A3 S...

Page 19: ...ntroller 20m 2 to 4 Indoor PCB to secondary controller 20m MASTER CONTROLLER SECONDARY CONTROLLER 3 3 4 4 Wall Control Data Cable Cat5E Spec Cables with RJ45 Connectors and Cable Boots Yellow colour 2020 154 Indoor Board Factory Supplied and Fitted NOTE Each wall controllers must be connected directly on indoor board terminals Splitter is not allowed TO ZONE BARRELS 8Z VAQ 8Zone Module Factory Sup...

Page 20: ...ep 2 Step 2 Twist the core wires together Twist the core wires together Remove cut the plastic wrap and screen Remove cut the plastic wrap and screen wires See Fig 2 below wires See Fig 2 below Step 3 Step 3 Wrap shield foil around core wires as shown in Wrap shield foil around core wires as shown in Fig 3 below Fig 3 below Step 4 Step 4 Remove metal P Clip from the electrical panel Remove metal P...

Page 21: ... White Wire Terminal A White Wire Terminal B Black Wire Terminal B Black Wire Indoor Unit Data Terminal Green Plug Indoor Unit Data Terminal Green Plug Terminal A White Wire Terminal A White Wire Terminal B Black Wire Terminal B Black Wire Example 2 Example 2 Outdoor Unit Data Terminal Green Plug Outdoor Unit Data Terminal Green Plug Terminal A Black Wire Terminal A Black Wire Terminal B White Wir...

Page 22: ...R 410A refrigerant must always be charged in liquid state The system can be charged through the suction service port on the compressor suction line But be careful not to charge too much refrigerant at once let the liquid enter in short bursts by opening and closing your gauges Changes in refrigerant charge must be noted to a label that is fixed to the unit for future reference Make sure to use wei...

Page 23: ...bilise 15 30 mins and repeat the step 1 3 until subcooling falls within the range specified in the table below Checking for Superheat Maintaining the correct superheat is important for ensuring the evaporator is achieving maximum capacity and avoiding excessive liquid refrigerant returning to the compressor 1 From the R 410A Pressure Temperature Chart record the corresponding Saturated Suction Tem...

Page 24: ...low REFRIGERANT CHARGING R 410A PRESSURE TEMPERATURE CHART R410A Pressure Temperature Chart Temp o C Pressure kPa Temp o C Pressure kPa Temp o C Pressure kPa Temp o C Pressure kPa 60 34 4 28 194 9 4 805 9 36 2090 7 59 30 7 27 206 9 5 834 1 37 2145 5 58 26 8 26 219 2 6 862 9 38 2201 3 57 22 8 25 231 9 7 892 6 39 2258 2 56 18 6 24 245 1 8 922 8 40 2316 1 55 14 2 23 258 7 9 953 8 41 2375 1 54 9 6 22 ...

Page 25: ...ical power to the unit before performing these procedures It is to the unit before performing these procedures It is always a safe practice to observe all safety warnings and always a safe practice to observe all safety warnings and cautions when conducting maintenance tasks cautions when conducting maintenance tasks DANGER Live Electrical Connections It may be necessary to work with live electric...

Page 26: ...Check for clogging by dust Check for leaks damage Clean air inlet side as necessary Straighten any bent fins using fins comb Drain Pan Condensation line Check for obstructions and free flow of water Clean to eliminate obstructions sludge and check condition of pan Pour water to ensure free flow Filter Check for clogging by dust Clean Filter Temperature Readings Measure air on and air off Place tem...

Page 27: ...densate Drain Line if available Check for obstructions and free flow of water Clean to eliminate obstructions sludge and check condition of drain line Pour water to ensure free flow Compressor Ω Check for high low pressure Measure insulation resistance Check compressor for abnormal noise vibrations Measure insulation resistance Should be more than 1MΩ Ensure to isolate first the VSD from the compr...

Page 28: ... effectively if the air inlet and air outlet on the outdoor unit are blocked Make sure the air inlet and air outlet on the outdoor unit is not blocked Check that the area around the outdoor unit is free from obstructions that may cause the airflow to recirculate The airflow across the indoor coil may not be enough and the anti freeze protection or over heat prevention systems can lower the cycle c...

Page 29: ... etc Replace faulty fan If the fan motor needs to be replaced and there isn t one available immediately then just disconnect the fan electrically and cover the faulty motors fan guard This way the unit can still operate at reduced capacity using 1 fan until you get a replacement fan motor The system is short on gas You ve fixed the leak and want the system to operate at 100 so gas charge can be co...

Page 30: ...28 E28 VSD VSD Temperature High Tech Menu E29 E29 VSD Low Supply Voltage Tech Menu E30 E30 VSD Trip Lock Tech Menu E31 E31 VSD Internal Error Tech Menu E32 E33 E32 E33 VSD Envelope Protection HP LP Trip Error due to VSD Pressure Sensors Tech Menu E34 E34 VSD Derating High VSD Temperature Tech Menu E35 E35 VSD Derating Low Suction Pressure Tech Menu E36 E36 VSD Derating Low Condenser Pressure Tech ...

Page 31: ...ed to the master control unless changed Sensor assignment can be changed via zone set up menu Q Would an in line fan cause any operational problems if installed A Yes it would An in line fan is not recommended on the variable fan units Q Can you use a master control to act as a zone sensor controlling the varying air to that zone A No any zone linked to master control is a non VAV zone Q Is it pos...

Page 32: ...system is designed to control every zone in your house and eliminate this element of waste and maximise comfort Q How can I make the System run at a constant 100 capacity for example when re charging the system A In Cooling Mode Adjust the master wall control set temperature 4o C lower than the room temperature and set the indoor fan speed to nominal airflow In Heating Mode Adjust the master wall ...

Page 33: ...1 Outdoor Coil Assembly 1020 147 1 Outdoor Coil Assembly 1020 091 1 4 OD Fan 2505 109 2 2 2 5 OD Control Board 2020 122 1 1 1 6 Control Isolator 10A 2010 021 1 1 1 7 Circuit Breaker Compressor Drive 32A 2010 036 1 1 1 8 Capacitor High Speed 35 µF 2005 735 1 9 Capacitor Low Speed 22 µF 2005 722 1 1 10 Capacitor Low Speed 20 µF 2005 720 1 11 LP Sensor 2060 034 1 1 1 12 LP Switch 2060 112 1 1 1 13 HP...

Page 34: ... their contact details on the wall controller via Menu Settings Edit servicing contact details Complete the information below for future reference Supply Air Temperature o C Discharge Temperature o C Return Air Temperature o C Suction Pressure o C Suction Temperature o C Discharge Pressure o C Zoned System Yes No Connected to Wi Fi Yes No A C System Name Account Name Registered Account Email Contr...

Page 35: ...THIS PAGE IS INTENTIONALLY LEFT BLANK ...

Page 36: ...ir com au Actron Engineering Pty Ltd ABN 34 002 767 240 HEAD OFFICE SYDNEY AUSTRALIA Printed in Australia Part No 0525 053 Ver 5 200129 Copyright 2016 Actron Engineering Pty Ltd Refrigerant Trading Authorisation No AU06394 ...

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