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Trouble Shooting
Activ8rlives
Body Analyser
Help Menu?
Help
can be found on all pages of the
Activ8rlives
4
Wellness
App
in the top right
-
hand corner. Touch
?
to expand the page and
scroll down through the
Help
information, including viewing the
Help
Videos
and
PDF Manual.
Touch
!
To reveal helpful hints.
Will Not Connect via Bluetooth?
Requires Bluetooth Smart Ready device (typically Bluetooth 4.0 or
later. iPhone 5 or later, iPad 4
th
Generation or later, iPad Mini 2 or
later, all iPad Air and iPad Pro models or iPod Touch 6
th
generation.
Android devices running 5.0 or later. Amazon Kindle Fire devices run-
ning Amazon Fire OS 5.0 or later.
If the
Activ8rlives
Body Analyser
will not connect to Bluetooth, first
check that you have Bluetooth turned on your Smartphone or Tablet
and then wake up the
Activ8rlives
Body Analyser
by stepping on it.
No Reading Recorded
Check that the batteries are inserted in the correct orientation within
the battery compartment, rotate the batteries in the battery
compartment or you may need to change the batteries as they may
be exhausted.
Activ8rlives
App Crashes
Close other Apps open on your Smartphone or Tablet, as these may
be using too much memory to allow the
Activ8rlives
4
Wellness App
to function. Rebooting your Smartphone or
Tablet often helps.
Dry Feet
To moisten the feet if you have dry and cracked heels, you can step
from a moistened cloth (not wringing wet) onto the
Activ8rlives
Body
Analyser Smart Scales,
take care not to slip.
Individuals on certain medication will find this a useful tip to
overcome the drying effect of their medication.
Help Videos
in
App
, follow this
?
Website
www.Activ8rlives.com
YouTube
Still Need Help
We are here to help you 7
-
days
-
a
-
week, so
please call us to help you set
-
up your device
on UK 01480 352821.
