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ActionTec UD800TP, User Manual

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ActionTec UD800TP User Manual Download Page 5

2

Action

tec USB Home DSL Modem User Guide

Minimum System Requirements

Active 

DSL

service

Computer with a 

USB

connection

Microsoft Windows 

98

, Windows 

98

Second Edition (

SE

), Windows

Millennium Edition (Me), Windows 

2000

, Windows 

XP

Internet Explorer 

4.0

or higher (5.x recommended) or Netscape Navigator

4.0

or higher (

4.7

recommended)

Technical Support

Action

tec Electronics prides itself on making durable, high-quality, high-perform-

ance products. If you need assistance, the 

Action

tec Technical Support Department is

available 

24

hours a day, every day, to provide professional support.

Action

tec Electronics, Inc.

760 N. Mary Avenue 
Sunnyvale, CA 94085

Technical Support

Phone: 888.436.0657

E-mail: [email protected]

Internet: www.actiontec.com/support 

Summary of Contents for UD800TP

Page 1: ...User Manual USB Home DSL Modem...

Page 2: ...figuring the Modem 13 3 Using the Home DSL System Monitor 21 Home DSL Manager Icon 21 Home DSL Monitor 22 4 Troubleshooting and FAQs 27 A Reference 29 Locating Computer Information 29 Locating Windows...

Page 3: ...ii Actiontec Wireless Ready DSL Gateway User Manual...

Page 4: ...ct is perfect for the home computer user If you want to dramatically accelerate your Internet connection and take your computing to the next level the Actiontec USB Home DSL Modem is one of the keys t...

Page 5: ...ded or Netscape Navigator 4 0 or higher 4 7 recommended Technical Support Actiontec Electronics prides itself on making durable high quality high perform ance products If you need assistance the Actio...

Page 6: ...ing up the Modem Front Panel There are two LEDs light emitting diodes or lights on the front panel of the Modem as shown in the figure below PWR LED The PWR Power LED glows green when power is supplie...

Page 7: ...ort The Phone port is used to connect a telephone to the Modem USB Port The USB port is used to connect the Modem to a computer Power Port The Power port is used to connect the Modem s power adapter t...

Page 8: ...Installation Buddy which provides a visual guide to connecting the Modem to a computer and installing phone filters It is recommended the user run the Installation Buddy first before attempting any ot...

Page 9: ...USB Cable DSL Cable and Clear Bag from the Quick Start Kit then click Next 3 The next window appears Place the Modem upright in its stand then click Next 4 The next window appears Take the gray Power...

Page 10: ...into a Power Outlet in a wall then click Next 6 When the next window appears confim the PW Power Light on the front of the Modem glows solid green orange or red Click Next 7 Another window appears Plu...

Page 11: ...the DSL Cable into the Wall Jack closest to your computer then click Next 9 The next window appears Plug the square end of the beige USB Cable into the USB Port on the rear panel of the Modem then cli...

Page 12: ...appears read the instructions then get the Phone Filters from the Clear Bag Click Next 12 When the next window appears unplug all phone cords from their respective phone jacks Click Next Note Do not r...

Page 13: ...ck Next Note Do not install a phone filter on the DSL Cable in the phone jack near the computer 14 When the next window appears plug the phone cords unplugged in step 12 into the phone filters install...

Page 14: ...y phone jack Click Next If No was chosen in step 15 go directly to step 19 Note Do not remove the DSL Cable from the phone jack near the computer 17 In the next window plug a phone filter on the loose...

Page 15: ...he phone filter into the Phone Port on the rear panel of the Modem The Modem and phone should be connect ed exactly as shown in the picture below Click Next 19 When the next window appears the Modem i...

Page 16: ...1 Insert the rectangular end of the USB cable into a USB port on the front or back of the computer Note A USB port is shaped like a thin rectangle about 1 4 inch by 1 2 inch and may be vertically or...

Page 17: ...text Then enter d driver in the text box where d is the drive letter of the CD ROM drive Click Next 4 When the next window appears make sure that the text below Location of driver displays the correct...

Page 18: ...Company list box Also select an Internet Service Provider if applicable Select the second option supplied a file if your DSL provider supplied a data disk containing configuration information Select t...

Page 19: ...he next Wizard window then click Next 9 The IP Address window appears If the DSL provider supplied a specific IP address click the circle next to Specify an IP address and enter the IP address and Sub...

Page 20: ...not given specific DNS information click the circle next to Disable DNS When finished click Next 11 The Gateway window appears If the DSL provider supplied specific gateway information click the circl...

Page 21: ...ter the information in the proper text boxes If not given specific WINS information click the circle next to Disable WINS When finished click Next 13 The final Wizard windows appears containing a summ...

Page 22: ...19 Chapter 2 Setting Up the Modem 14 Make sure the PW Power and LK Link lights on the front of the Modem glow solid green orange or red The Modem is now ready to use...

Page 23: ...20 Actiontec USB Home DSL Modem User Manual...

Page 24: ...ction to the Modem Green bar above red green arrows indicates the Modem is connected and work ing properly The arrows blink green when accessing a Web site and transmitting and receiving data when the...

Page 25: ...the Modem is working properly but no con nection with the ISP has been established If this condition persists contact the ISP Home DSL Monitor Double clicking on the Home DSL Manager icon generates th...

Page 26: ...g through the Modem MAC Address The MAC Address text box displays the MAC Media Access Control address of the Modem This address is unique for every networkable device VPI VCI Value The VPI VCI Value...

Page 27: ...arding the Modem s DSL and ISP provider DSL Provider The DSL Provider text box dispays the current DSL provider to which the Modem is connected ISP Provider The ISP Provider text box dispays the curre...

Page 28: ...n ning on the computer connected to the Modem ApplicationVersion The Application Version text box displays the version of the Home DSL System Monitor currently running on the computer connected to the...

Page 29: ...n Actiontec Home DSL Manager on system boot the Home DSL Manager icon will appear in the system tray when the computer boots If no check is displayed the icon will not appear and the Monitor window mu...

Page 30: ...has not been activated What should I do Contact the Internet Service Provider to find out about the status of the DSL service My computer cannot find my USB Home DSL Modem If the modem installation h...

Page 31: ...chine Do I have to pay my phone company and my ISP for DSL service No By signing up with an Internet Service Provider for DSL service the only DSL bill you will pay is to your ISP How do I know my mod...

Page 32: ...appears 3 When the System Properties window appears select General The version of the operating system processor type and amount of RAM installed in the computer are listed here 4 Close the System Pr...

Page 33: ...down arrow next to the Look In text box and select My Computer from the list that appears 6 Click Find Now 7 When the search is complete note the directory path that appears most often in the In Fold...

Page 34: ...rch Results window Windows Me 2000 1 From the desktop click Start 2 Select Search then For Files and Folders 3 The Search Results window appears In the panel at left titled What do you want to search...

Page 35: ...32 Actiontec USB Home DSL Modem User Manual...

Page 36: ...dem Dimensions Length 5 375 in Width 4 35 in Height 1 25 in Standards ANSI specification T1 413 issue 2 G 992 1 G dmt G 992 2 G lite WAN Full rate DSL modem Speed Up to 8 Mbps downstream 640 Kbps upst...

Page 37: ...tal Power Input External 5V 5 1 5 A Certifications FCC Class C part 15 68 UL Operating Temperature 0 C to 40 C 32 F to 104 F Storage Temperature 20 C to 70 C 4 F to 158 F Operating Humidity 10 to 85 n...

Page 38: ...col A protocol designed to automatically assign an IP address to every computer on a network DNS Domain Name System Server Address Allows Internet host computers to have a domain name and one or more...

Page 39: ...der A business that connects individuals or businesses to the Internet LAN Local Area Network A group of computers and devices connected together in a relatively small area such as a house or an offic...

Page 40: ...Network A network connecting computers located in separate areas i e different build ings cities countries The Internet is a WAN WECA Wireless Ethernet Compatibility Alliance An industry group that c...

Page 41: ...38 Actiontec USB Home DSL Modem User Manual...

Page 42: ...ined by turning the equipment off and on the user is encouraged to try to correct the interference by implementing one or more of the following measures Reorient or relocate the receiving antenna Incr...

Page 43: ...re ments the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with any oth...

Page 44: ...tronics warrants the media con taining software against failure during the warranty period The only updates that will be provided are at the sole discretion of Actiontec Electronics and will only be a...

Page 45: ...d or replaced item will be shipped to Customer at Actiontec Electronics expense not later than thirty 30 days after Actiontec Electronics receives the defective product Return the product to In the Un...

Page 46: ...ISED OF THE POS SIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACE MENT OR REFUND OF THE PURCHASE PRICE PAID AT ACTIONTEC ELECTRON ICS OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES...

Page 47: ...al Governing Law This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws and principles and excluding the United Nations Convention on Cont...

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