USER MANUAL - DUAL ZONE AV MEDIA PLAYER EQUIPMENT ACT550
– ACT550/DAB+
480258-4.0
18/01/2021
Page 27 / 34
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POL. IND. “LOS OLIVOS”
C/ CALIDAD, 66
28906 GETAFE
Tel: +34 91 665 26 26
Fax: +34 91 665 23 24
N.I.F. ES-A-28905065
12. Troubleshooting
SYMPTOM
SOLUTION
Sound cannot be heard in a
particular zone.
Make sure that the source is selected to play in the area.
Make sure that the Mute function is not activated.
Adjust the volume to an appropriate level.
If the source is USB, SD Card or Remote Audio, verify that the
reproduction is in PLAY status.
The functions of the radio AF and
TA are not activated.
Make sure that RDS is activated in the radio settings.
The AF and/or Service Following
function does not work correctly, do
not make jumps to alternative
frequencies.
Make sure that the AF function is active. The AF icon must be on
the LCD screen.
Check the AF REGIONAL and/or
LINK REGIONAL
parameter of radio settings.
Check the parameter
LINK DAB →FM of radio settings.
The guide microphone is not heard
in the driver area.
Make sure that the microphone is set to mode
“DRV + PSG”.
When you select a video from a
USB device or SD Card, this does
not play and skip to the next video.
Make sure the video player supports the video format.
When you turn on the equipment
with a USB or SD Card device
connected, the connected device is
not recognized.
Some USB or SD Card devices do not allow detection at start-up.
Remove the device and reinsert.
The equipment does not respond
to the remote control.
Check remote control battery. Replace if necessary.
The equipment does not respond
to any button.
Reset the equipment according to Section 3.2. Reset of the
If the problem keeps on, reset and restore the configuration
according to Section 3.3. Reset and Restore the Factory
If the problem is not solved, contact the technical service.
The remote control does not work
when selecting USB/SD Card.
Make sure that content is being selected from the passage zone
using the passage monitor.