©2019 ACP, Inc.
Cedar Rapids, IA 52404
Page 22 of 22
Part No. 20267401
Original Instructions
Before Calling for Service
SYMPTOM
POSSIBLE CAUSE
Oven fan runs and light remains on after
cook cycle has completed
Fan cools oven components. It is normal for fan to run 60 seconds
Oven fan runs while oven is not cooking
Normal operation
Oven does not operate
Confirm oven is plugged in.
Check fuse or circuit breaker.
Confirm oven is plugged into dedicated circuit.
Confirm oven is on grounded and polarized circuit. Contact electrician to confirm.
If oven does not accept entries when
keypad is pressed
Open and close oven door. Press keypad again.
If oven malfunctions
Unplug oven, wait for 1 minute, and plug in oven.
Oven operates intermittently
Check air filters and discharge area for obstructions
Oven operates, but does not heat food
Place one cup cool water in oven. Heat for one minute. If water temperature does not rise, oven
is operating incorrectly and a service should be called.
“Clean Filter” displays
This is normal and will appear for 24 hours.
Frozen oven display
Oven display needs to reset. Unplug oven. Wait 5 seconds. Plug back in.
“INVALID ENTRY” alert
Cook time is zero or unset. Enter correct cook time.
“Exceeds Maximum Cook Time” alert
Total cook time exceeds the maximum allowable.
Check cook times per stage.
Check User Option>Maximum Cook Time
⚠
WARNING
To avoid electrical shock which can cause severe personal injury or death, do not remove outer case at any time.
Only an authorized servicer should remove outer case.
email:
For full product documentation visit:
www.acpsolutions.com
Amana® Commercial HDC
Contact:
Menumaster® MDC/DEC
Contact:
Record all inspections and repair for future reference.
