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Troubleshooting
Remote control problems
Unit does not respond to remote.
Make sure the remote is in the right “mode” to control the
MediaBridge: press the MEDIA button, then try using the remote
with the MediaBridge.
If that doesn’t work, check the following items:
• Make sure the batteries in the remote are fresh.
• Point the remote directly at the remote sensor on the front
panel of the MediaBridge.
• Make sure the path between the remote control and the
MediaBridge is clear.
• Try moving closer to the MediaBridge.
If the MediaBridge still does not respond, press the power button
on the MediaBridge front panel to turn the MediaBridge off. Wait
a minute or two, then press the power button on the front panel
of the MediaBridge again to turn the MediaBridge on.
If the MediaBridge does not turn off, unplug the AC power cord
from the wall outlet and wait a minute or two. Then, plug the
unit back in and turn it back on.
MediaBridge problems
The MediaBridge power button doesn’t turn the unit off.
Unplug the AC power cord from the wall outlet and wait a
minute or two. Then, plug the unit back in and turn it back on.
USB device problems
The MediaBridge can’t find my USB device.
It might take the MediaBridge a few moments to recognize and
scan your USB device once you’ve connected it to the USB port.
If you’re connecting an RCA Lyra to the MediaBridge using a
USB connection, make sure the Lyra’s USB Protocol is set to
Mass
Storage Class
.
Please note that USB devices should be formatted as
NTFS
or
FAT32
in order for the MediaBridge to play files from them. If
your USB device is not recognized by the MediaBridge, check its
formatting type.
Not all USB devices are compatible with the MediaBridge. The
MediaBridge recognizes only certain kinds of USB devices: USB
thumb drives, USB memory card readers, and USB hard drives.
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