T
ROUBLESHOOTING
11
The following troubleshooting guide takes you through some of the more common
problems associated with the installation and/or operation of a wireless system. If the
problem persists, please call toll-free 1-800-732-6866 or visit www.araccessories.com.
• Make sure the transmitter’s power adapter is fully inserted into the wall outlet and
the power cord from the AC adapter is fi rmly connected to the transmitter power
input jack.
• Check that the audio source component (stereo, TV, etc.) is turned on and
transmitting sound as it normally should. If you’re using a PC or DVD player, make
sure you’ve selected the correct audio output and that the sound is not muted.
• Confi rm that the headphones are turned on and that the transmitter is receiving
audio—the transmitter’s indicator light should be blue. If the transmitter’s indicator
light is blue and you still don’t hear sound from the headphones, press the pair
button on the back of the transmitter and the pair button on the right headphone
simultaneously for three seconds.
• Check that the headphone volume is turned up.
• If you’re using a variable output audio source (like a headphone jack or variable
output on a TV set), make sure the source component’s volume is set high enough
for the transmitter to detect.
No sound
Interrupted sound
• Move closer to the transmitter with the headphones on. Sending the signal
through certain materials, such as glass, tile, and metal, can decrease the effective
transmitting distance of the system.
Distorted sound
• High-output sources, such as DVD players or audio receivers/amplifi ers, may cause
distortion if used at full volume with the transmitter. Try setting them at 1/2 or 2/3 volume.
