Acomdata E5 External Hard Drives User Manual Download Page 1 | Manualshive

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Summary of Contents for E5 External Hard Drives

Page 1: ...hard drivesE5 User s Guide external Hi Performance Hard Drives Hi Performance Hard Drives with PushButton Backup ...

Page 2: ...xed tothebottomofthebox Theyarealsoprintedonthelabel aﬃxed to the underside of the Drive s stand You will need the Model and Serial numbers when you register your AcomData product and in the event that the product requires service See Obtaining Service for Your AcomData Product for more information Product Name AcomData E5 External Hard Drive Model Number ____________________________ Serial Number...

Page 3: ...roubleshooting for Mac users 52 Glossary 55 One Year Limited Warranty 57 Obtaining Service for Your AcomData Product 58 How to Purchase Accessories 59 Notices 60 Contents Important 1 AcomData Contact Information 4 Welcome 5 Product Registration for Warranty Coverage 7 Online Registration 7 Mail in Registration 7 Precautions 8 Package Contents 9 System Requirements for PC 10 System Requirements for...

Page 4: ...2 0 HDxxxUE5 72 FireWire HDxxxFE5 72 The xxx in the model numbers refers to capacity For exam ple a 250 GB FireWire Drive has model HD250FE5 72 The model number of your Drive is printed on the UPC label affixed to the bottom of the box and on the label affixed to the underside of the Drive s stand This guide contains important information for the proper installation use and care of your AcomData D...

Page 5: ...ttom of the box andonthelabel affixedtotheundersideoftheDrive sstand If you have a Drive with PushButton Backup Please follow the instructions in this guide first Then refer to the PushButton Backup User s Guide for information on setting up and using PushButton Backup Symbols used in this guide A word about using two button mice When following the instructions in this guide PC users will need to ...

Page 6: ...omData perform recovery of lost data or files Do not open the device or attempt to disassemble or modify it If the device is malfunctioning contact AcomData Technical Support via the Customer Support page at www acomdata com or call 909 348 0680 Pacific Time during regular business hours Do not expose the device to rain or use it in damp or wet conditions Never place containers of liquids on the d...

Page 7: ...urchase Accessories System Requirements for PC Minimum 233 MHz processor Pentium Celeron AMD etc Windows 98SE Me 2000 or XP Available data port USB 2 0 users USB port FireWire 400 users 6 pin FireWire port FireWire 800 users 9 pin FireWire port PushButton Backup requires 128 MB of RAM Windows XP USB 2 0 users You must have Windows XP Service Pack 1 or later or the Drive will operate at USB 1 x spe...

Page 8: ... E5 Drives at a Glance Front View Non PushButton Drives Power Data Light Lights up blue when the Drive is powered on Flashes red when reading or writing data Zinc Alloy Stand Can be removed for horizontal place ment or stacking of Drives PushButton Drives PushButton Lights up blue when the Drive is pow ered on Flashes red when reading or writing data Press to run a PushButton Backup Requires insta...

Page 9: ...ected from the computer while the computer is running Always dis mount a hard drive before turning off and disconnecting it AcomData E5 Features Explored If you have a PushButton Drive refer to the PushButton Backup User s Guide for a description of PushButton Backup FireWire FireWire equipped Drives only FireWire is a serial data input output technology developed by Apple Computer and Texas Instr...

Page 10: ...rive only needs to run a few minutes every day but your com puter is on all day If the Drive was not hot pluggable you Hi Speed USB 2 0 USB 2 0 equipped Drives only USB Universal Serial Bus is an interface technology for the serial transmission of digital data The original standard USB 1 could transmit data at speeds of up to 12 Mbps USB 2 0 has a maximum throughput of 480 Mbps 60 Megabytes s that...

Page 11: ...54 Chassis approved recognized FCC CE UL Performance Interface transfer rate max Mbps USB 2 0 480 FireWire 400 400 would either have to shut down your computer every time you wanted to turn the Drive on or off or you would have to leave the Drive running all day unnecessarily Always dis mount the Drive or turn off your computer before turning off and disconnecting the Drive Fanless Design All hard...

Page 12: ... minimum amount of desktop space Also the Power Data Light or PushButton will be higher up so there is less chance it will get obstructed by other items on your desk Do not place the Drive on your desk in any way other than what is described in this guide or the Drive may get dam aged FireWire 800 800 Data buffer MB 2 250 GB 8 250 GB Rotational speed rpm 7200 Latency average ms 4 17 Seek time read...

Page 13: ...r oblong indentations with the adhesive side down Once the foot is properly positioned press down firmly to secure it in place Repeat for the other three feet Vertical Placement Most likely your Drive was packaged with the zinc alloy stand attached to the Drive case so you can place the Drive on your desktop vertically right out of the box However if the stand was not already attached follow the s...

Page 14: ...rive If you are using a FireWire connection proceed to the section Mounting a FireWire Connected Drive If you are using a USB connection proceed to the section Mounting a USB Connected Drive 6 pin to 6 pin cable 9 pin to 9 pin cable Connecting the Drive to Your Computer Windows 98SE Users with PushButton Drives You will need your Windows 98SE CD ROM and the Acom Data Software CD which contains the...

Page 15: ...the driver named GPIO98 SYS If you have Windows 98 Second Edition 1394 Storage Supplement this file should be located at C WINDOWS SYSTEM IOSUBSYS GPIO98 SYS FIGURE 2 Mounting a FireWire Connected Drive Mac Users Once the Drive has been properly connected and powered on it should mount to your Desktop Windows 2000 XP Users Once the Drive has been properly connected and powered on you should see a ...

Page 16: ...tter in My Computer Windows Explorer If this is not the case you will need to update your Windows Me To get the latest update go to www microsoft com and click on the Windows Update link Windows 98SE Users with PushButton Drives You need to install the USB 2 0 driver before you will be able to use the Drive 1 Once the Drive has been properly connected and powered on the Add New Hardware Wizard sho...

Page 17: ...a new hard drive icon with a new drive letter under My Computer Windows Explorer FIGURE 6 4 In the next screen select Specify a location and in the text field type C and then click Next Figure 5 5 In the next screen you will see the message Windows is now ready to install the best driver for the USB Composite Device Click Next 8 Once the installation is complete you will see the mes sage Windows h...

Page 18: ...t field beside the Drive icon Windows 98SE Users with non PushButton Drives 1 After the Drive has been properly connected and turned on the Add New Hardware Wizard should appear with the message Found New Hardware USB 2 0 Storage Adapter Click Next 2 You will then see the message What do you want Windows to do with two options Select Search for the best driver for your device Recommended Click Nex...

Page 19: ... FORMAT THE DRIVE BE SURE TO SAVE A COPY OF ANY FILES YOU WISH TO KEEP TO ANOTHER STORAGE DEVICE Your AcomData E5 Drive was formatted at the factory with the FAT32 file system This makes the Drive both PC and Mac compatible right out of the box and allows you to share files between platforms If you plan to use your Drive only on a Mac or only on a PC you should consider re formatting the Drive wit...

Page 20: ...to run a thorough Scandisk Periodically running Scandisk is a part of regular hard drive maintenance If you do not wish to run Scandisk at this time close the Format window Formatting the Drive in Windows 2000 or XP 1 Disable any anti virus software you may have running in the background 2 Double click on My Computer Explorer In the My Computer Explorer window you should see the icon and drive let...

Page 21: ...ng the Drive in Mac OS X 1 Disable any anti virus software you may have running in the background 2 Launch the Disk Utility application Applications folder Utilities folder Disk Utility The Disk Utility window will open with a small window at left and a larger window with a series of tabs at the top 3 You should see the Drive listed in the left window Click on the Drive to highlight it Information...

Page 22: ...rash The Drive will dismount and you can then safely turn it off Whether you are using a Mac or PC When you shut down your computer the Drive will dis mount automatically After your computer has turned off you can turn off the Drive and disconnect the cables Using Your Drive for Routine Tasks Opening files and folders All Users 1 Double click on the Drive icon A window showing the files and folder...

Page 23: ...rface is divided into concentric tracks Each track is divid ed into sections called sectors A group of sectors called a cluster is the smallest unit of data storage space on a platter When data is saved to a new drive it is written contiguously one cluster after another As old files are erased clusters that were previously occupied become available for new data However there may not be enough spac...

Page 24: ...in a contiguous set of clusters The drive uses the clusters it can and if more are needed the drive uses other clusters in other locations The result is a frag mented file that is scattered in several places on the disk Over time as more and more files are erased and new files are added the data on the drive becomes increasingly frag mented The more fragmented a disk becomes the longer it takes to...

Page 25: ...ng applica tions For day to day hard drive use USB 2 0 and FireWire 400 will have comparable performance though FireWire 400 will probably have a slight performance edge which can make a difference if you Frequently Asked Questions Q Can I use my Drive on two computers at the same time A No The Drive can only be used with one computer at a time If you connect the Drive to two computers at the same...

Page 26: ...estore the entire disk from your AcomData Drive See the Help menu in Retrospect Express for more information if available Q Does AcomData provide data recovery services A AcomData does not provide data recovery services are performing tasks that require large frequent data transfers FireWire 800 is significantly faster than both USB 2 0 and FireWire 400 Q Why doesn t the FireWire cable fit my Fire...

Page 27: ...at A This problem can occur if you are using an expansion card to connect the AcomData Drive Plug the Drive into a data port on your computer and try the format again You may also come across this error if you are using Windows 2000 or XP and you try to format the AcomData Troubleshooting If you experience a problem with your AcomData product you should take the following actions in the order spec...

Page 28: ...r may actually freeze on screen If this happens hold down the Apple Control key and press the Period key You should regain control of your mouse Restart your computer and rebuild Drive using the FAT32 file system If reformatting the AcomData Drive and you do not need Mac compatibility Windows 2000 XP users should use the NTFS files system After I connected the Drive to my PC I got the following al...

Page 29: ...porating one or more rotating disks platters on which data is recorded stored and read magnetically Hardware Physical components of a computer system Hot Pluggable The ability to connect and disconnect external the Desktop Refer to the manual that came with your Mac for instructions on how to rebuild the Desktop It is good practice to periodically rebuilt the Desktop anyway After your Mac reboots ...

Page 30: ...ty is invalid if the factory applied serial number has been altered or removed from the Product Repair or replacement as provided under this warranty is the exclusive remedy of the consumer AcomData shall not be liable for any incidental or consequential damages for breach of any expressed or implied war ranty breach of contract negligence strict liability or any other legal theory related to this...

Page 31: ...d must be presented to obtain warranty service When sending an AcomData Product in for service you must take the Product or deliver the Product freight prepaid to AcomData in either its original packaging or in a package that provides the Product with a degree of protection equivalent to that of the original packaging AcomData is not responsible for any damage to or loss of any programs data or ot...

Page 32: ...to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy AcomData assumes no liability resulting from errors or omissions in this document or from the use of the information contained herein AcomData reserves the right to make changes or revisions in the product design or the product manual without reservation and without obli gati...

Page 33: ...comData name and its logos are registered trademarks of AcomData RetrospectisaregisteredtrademarkofEMCcorporation Othertrademarksmentionedorappearinginthisdocumentarethe property of their respective owners Prices and specifications are subject to change without notice ...

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