ACME Eventx 100, User Manual, Page: 29 / 32

9 - Troubleshooting
Following are a few common problems that may occur during operation. Here are some
suggestions for easy troubleshooting:
A. The unit does not work, no light
1. Check the power level battery
2. Check the power connection of the charger if pluged
3.
Measure the mains voltage on the main connector if charger pluged
.
B. Not responding to DMX controller
1. DMX LED should be on. If not, check DMX connectors, cables to see if link properly.
2. If the DMX LED is on and no response to the channel, check the address settings and DMX polarity.
3. If you have intermittent DMX signal problems, check the pins on connectors or on PCB of the unit or the
previous one.
4. Try to use another DMX controller.
5. Check if the DMX cables run near or run alongside to high voltage cables that may cause damage or interference
to DMX interface circuit.
10 - Maintenance and cleaning
The cleaning of external must be carried out periodically to optimize light output. Cleaning frequency depends on the
environment in which the fixture operates: damp, smoky or particularly dirty surrounding can cause greater
accumulation of dirt on the fixture’s optics.
 Clean with soft cloth using normal glass cleaning fluid.
 Always dry the parts carefully.
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