©Acime Frame
–
OCTOBER 2020
33
The products must be verified by the customer upon delivery, and any claim, reservation
or dispute relating to defects and apparent defects, must be carried out under the
conditions set in Article 4 of the General Terms and Conditions of Sale.
In case of apparent defects, the defective parts are replaced by us, subject to verification
of alleged defects. The customer must provide any justification as to the reality of the
defects found, our company reserving the right to proceed, directly or indirectly, to any
finding and verification on the spot.
The denunciation of the existing defects at the time of delivery, must be formulated by
the customer in writing within 3 clear days from the delivery of the products.
In accordance with the warranty against hidden defects, our company will only replace
free of charge defective parts, without the customer claiming damages, for any reason
whatsoever.
Our company guarantees its products against hidden defects, in accordance with the law,
practice, case law, and under the following conditions: our warranty only applies to
products that have become the property of the buyer. It only applies to products
manufactured entirely by our company. It is excluded when our products have been used
under unspecified conditions of use or performance.
Our guarantee only concerns hidden defects. Our customers being professionals, the
hidden defect means a failure of realization of the product making it unfit for its use and
not likely to be detected by the buyer before its use. A design defect is not a hidden defect
and our customers are supposed to have received all the technical information relating
to our products. We do not cover the damages and the wear resulting from a special
adaptation or assembly, abnormal or not of our products except if it was realized under
our supervision. Our warranty is limited to replacing or repairing defective parts.
Our warranty is limited to the first 24 months of use unless previously agreed upon at the
time of order. Our parts are deemed used by our customers at the latest 3 months of the
provision. In any case our customers must justify the date of the beginning of use. Our
guarantee automatically ceases at the end of this period. Our warranty ceases
automatically if our client has not notified us of the alleged defect within twenty clear
days from its discovery.
