acerpure clean Lite HV312-10W, User Manual

Page: 10 / 36

10
Before Seeking After-sales Service
If you discovered that the product malfunctioned, please check the following items before contacting customer
service.
Problem Possible cause Solution
Product does not turn on
Whether the power reserve is insufficient?
Please confirm by checking the
battery indicator light on this
product, and charge the product
if the battery is low.
Is the vacuum head of the product
blocked by a foreign matter?
Please remove the foreign
matter from the head.
The vacuuming power of the
product is weaker than before
Is there too much dust in the
dust box or filter?
Please clean the dust box and filter.
Is there hair or other odors
stuck in the vacuum head?
Please clean the vacuum head.
When there’s too much noise
during operation or when the
product makes abnormal sounds
Is the vacuum head or extension tube
blocked with foreign matter?
Please remove the foreign matter that
is blocking the vacuum head or
extension tube.
When the vacuum head doesn’t
rotate or the LED light doesn’t
light up
Is there hair or other odors
stuck in the vacuum head?
Please clean the vacuum head.
Were some parts not properly installed?
Make sure that each assembly part
is properly installed.