Acer TravelMate P414-52 Lifecycle Extension Manual Download Page 2

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Summary of Contents for TravelMate P414-52

Page 1: ...LIFECYCLE EXTENSION GUIDE TravelMate P414 52 TravelMate Spin P414RN 52 ...

Page 2: ...Self Repair 1 1 Disassembly Procedures 1 3 Electronic Boards Diagrams 1 45 Troubleshooting 1 46 FRU Field Replaceable Unit List 1 47 Exploded Diagrams 1 48 Software Update 1 52 Personal Data Removal 1 53 ...

Page 3: ...eligible for self repair but is not described in the Disassembly Procedures section then this component is either not present on the respective model or it is present but embedded on the motherboard and therefore not eligible for self repair NOTE NOTE Do not attempt to replace other components than those listed above NOTE NOTE For replacement parts always use only Acer certified components in orde...

Page 4: ...es if not performed by an Acer Service Center or authorized Service Partner are at own risk To update Drivers Run Windows Update in order to get the latest drivers from Acer Select the Start button Go to Settings Update Security Windows Update Available Drivers will automatically be listed on the screen Press Download to start the download of the respective driver Installation of the driver will s...

Page 5: ...wrist grounding strap or by periodically touching an unpainted metal surface at the same time as touching a connector on the back of the computer Take off any metal objects on your arms or fingers such as bracelets rings or watches and make sure your hands are completely dry Even if your unit is unplugged there may still be some remaining electric charge If a component does not come out easily do ...

Page 6: ... WEEE Annex VII Component 0 These components are classified as requiring selective treatment Battery pack DIMM modules RTC battery WLAN module LTE module SSD module LTE board Card reader board Touchpad module Mainboard LCD panel ...

Page 7: ...work surface 2 Remove the AC adapter from any of the ports A or B of the system and from peripherals Figure 1 1 3 Remove all cables from the system Figure 1 1 AC Adapter Outlet 4 Remove the microSD card from the microSD card slot C Then remove the smart card from the smart card slot D Figure 1 2 Figure 1 2 microSD Card and Smart Card Removal A B B D C ...

Page 8: ...stylus pen slot E Figure 1 3 6 Insert the eject tool into the hole on the SIM card tray F Then push to eject the card tray and remove the SIM card Figure 1 3 Figure 1 3 Stylus Pen and SIM Card Removal NOTE NOTE Make sure the system is completely powered off E F ...

Page 9: ...er Removal 0 1 Remove twelve 12 screws from the base cover Figure 1 4 Figure 1 4 Base Cover Removal 2 Carefully pry up the base cover starting from the upper left side edge to release the latches Figure 1 5 Figure 1 5 Base Cover Removal ...

Page 10: ...1 8 Disassembly Procedures 3 Continue releasing the remaining latches Then remove the base cover from the system Figure 1 6 Figure 1 6 Base Cover Removal ...

Page 11: ...k A in the system Figure 1 7 2 Detach the tape B securing the battery cable connection Figure 1 7 3 Detach the transparent mylar C securing the cables Figure 1 7 Figure 1 7 Battery Pack Removal 4 Disconnect the battery cable from the mainboard connector D Figure 1 8 Figure 1 8 Battery Pack Removal A B C D ...

Page 12: ...pper side of the battery pack to release it from the guide pins E Then remove the battery pack from the system Figure 1 9 Figure 1 9 Battery Pack Removal IMPORTANT Follow local regulations for battery disposal E E WEEE Annex VII Component Battery Pack ...

Page 13: ...ck Removal 1 Push the DIMM module clips A outwards Figure 1 10 Figure 1 10 DIMM Modules Removal 2 Disconnect the DIMM module B from the mainboard connector C Figure 1 11 Then remove the DIMM module Figure 1 11 DIMM Modules Removal A A C WEEE Annex VII Component DIMM Modules B ...

Page 14: ...1 12 Disassembly Procedures 3 Repeat steps 1 3 to remove another DIMM module ...

Page 15: ... cable from the mainboard connector A Figure 1 12 2 Using plastic tweezers carefully pry to detach the adhesive tape underneath the RTC battery B Then remove the RTC battery Figure 1 12 Figure 1 12 RTC Battery Removal IMPORTANT Follow local regulations for battery disposal B A WEEE Annex VII Component RTC Battery ...

Page 16: ... Removal 1 Find the WLAN module A on the top assembly Figure 1 13 Figure 1 13 WLAN Module Location 2 Disconnect the WLAN antennas cables from the WLAN module connectors B Figure 1 14 3 Remove one 1 screw securing the WLAN module Figure 1 14 Figure 1 14 WLAN Module Removal A B ...

Page 17: ...Disassembly Procedures 1 15 4 Disconnect the WLAN module from the mainboard connector C Figure 1 15 Then remove the WLAN module Figure 1 15 WLAN Module Removal C WEEE Annex VII Component WLAN Module ...

Page 18: ... cables from the LTE module connectors A Figure 1 16 2 Remove one 1 screw securing the LTE module Figure 1 16 Figure 1 16 LTE Module Removal 3 Disconnect the LTE module B from the mainboard connector C Figure 1 17 Then remove the LTE module Figure 1 17 LTE Module Removal A C WEEE Annex VII Component LTE Module B ...

Page 19: ... the LCD panel cable touch control board cable and camera cable For Clamshell model the eDP cable includes the LCD panel cable and camera cable 1 Disconnect one end of the LTE FPC from the LTE board connector A Then disconnect the other end of the LTE FPC from the mainboard connector B Figure 1 18 2 Disconnect the WLAN antennas cables from the WLAN module connectors C Figure 1 18 Figure 1 18 LCD M...

Page 20: ...tor D Then detach the cable and unroute it from the cable guides as shown in Figure 1 19 Figure 1 19 LCD Module Removal 4 Disconnect the eDP cable from the mainboard connector E Then unroute the cable from the cable guides as shown in Figure 1 20 Figure 1 20 LCD Module Removal D E ...

Page 21: ...assembly Procedures 1 19 5 Remove four 4 screws securing the LCD hinges Figure 1 21 Figure 1 21 LCD Module Removal 6 Lift the top assembly until it is fully open Figure 1 22 Figure 1 22 LCD Module Removal ...

Page 22: ...il they are fully extended Figure 1 23 Figure 1 23 LCD Module Removal 8 Open the top assembly again and lift to remove the top assembly Figure 1 24 Figure 1 24 LCD Module Removal CAUTION Make sure all cables and antennas are moved away from the device to avoid damage during removal ...

Page 23: ...Pack Removal 1 Remove one 1 screw securing the SSD module Figure 1 25 Figure 1 25 SSD Module Removal 2 Disconnect the SSD module A from the mainboard connector B Figure 1 26 Then remove the SSD module Figure 1 26 SSD Module Removal B A WEEE Annex VII Component SSD Module ...

Page 24: ... Module Removal or LCD Module Removal 1 Remove one 1 screw A securing the I O bracket Figure 1 27 Figure 1 27 LTE Board Removal 2 Release the I O bracket B from the guide pin C and guide tab D Figure 1 28 Then remove the bracket Figure 1 28 LTE Board Removal A B C D ...

Page 25: ...e DB FFC from the LTE board connector H Figure 1 29 7 Remove two 2 screws I securing the LTE board Figure 1 29 Figure 1 29 LTE Board Removal CAUTION Fingerprint FFC Flexible Flat Circuit and DB FFC can be damaged if removed while the LTE board connectors are locked 8 Release the LTE board J from the I O connectors slots and guide pins K on the top assembly Figure 1 30 Then remove the LTE board Fig...

Page 26: ...1 24 Disassembly Procedures Card Reader Board Removal 0 Prerequisite SSD Module Removal 1 Detach the sponge A from the card reader board Figure 1 31 Figure 1 31 Card Reader Board Removal A ...

Page 27: ...ector D Figure 1 32 4 Remove two 2 screws securing the card reader board Figure 1 32 Figure 1 32 Card Reader Board Removal CAUTION Smart card reader FFC Flexible Flat Circuit and card reader board FFC can be damaged if removed while the card reader board and mainboard connectors are locked When removing the card reader board FFC carefully lift the portion of FFC highlighted by the yellow lines to ...

Page 28: ...rocedures 5 Release the card reader board E from the card reader slot and guide pins F Figure 1 33 Then remove the card reader board Figure 1 33 Card Reader Board Removal E F F WEEE Annex VII Component Card Reader Board ...

Page 29: ... tape B securing the touchpad FFC connection Figure 1 34 Figure 1 34 Touchpad Module Removal CAUTION Smart card reader FFC Flexible Flat Circuit can be damaged if removed while the card reader board connector is locked When removing the smart card reader FFC carefully lift the portion of FFC highlighted by the yellow lines to detach it from the adhesive tape underneath as shown in Figure 1 34 A B ...

Page 30: ...e NFC FFC D from the NFC module and mainboard connectors Then carefully lift the portion of FFC highlighted by the yellow lines to detach it from the adhesive tape underneath as shown in Figure 1 35 Remove the NFC FFC 5 Disconnect the NFC antenna cable from the NFC module connector E Figure 1 35 Figure 1 35 Touchpad Module Removal CAUTION Touchpad FFC Flexible Flat Circuit and NFC FFC can be damag...

Page 31: ...bly Figure 1 36 7 Detach the middle portion G of the NFC antenna cable from the top assembly Then carefully remove the NFC antenna H from the touchpad module Figure 1 36 Figure 1 36 Touchpad Module Removal 8 Remove five 5 screws securing the arm brackets and touchpad module Figure 1 37 Figure 1 37 Touchpad Module Removal F G H ...

Page 32: ...embly Figure 1 38 Figure 1 38 Touchpad Module Removal 10 With one hand is placed underneath the touchpad module J release the touchpad module from the top assembly and then remove Figure 1 39 Figure 1 39 Touchpad Module Removal I I J WEEE Annex VII Component Touchpad Module ...

Page 33: ... Modules Fan Heatsink Stylus Holder LCD Module and SSD Module have been disassembled prior removing the mainboard 1 Detach the tape A securing the keyboard backlight FPC connection Figure 1 40 2 Remove one 1 screw B from the I O bracket Figure 1 40 Figure 1 40 Mainboard Removal A B ...

Page 34: ...or G Figure 1 42 6 Disconnect the keyboard FPC from the mainboard connector H Figure 1 42 7 Disconnect the NFC FFC from the mainboard connector I Figure 1 42 8 Disconnect the keyboard backlight FPC from the mainboard connector J Figure 1 42 9 Pry to detach the adhesive tape underneath the RTC battery K Figure 1 42 10 Disconnect the card reader board FFC from the mainboard connector L Figure 1 42 1...

Page 35: ... CAUTION DB FFC Flexible Flat Circuit touchpad FFC NFC FFC card reader board FFC keyboard FPC Flexible Printed Circuit and keyboard backlight FPC can be damaged if removed while the LTE board and mainboard connectors are locked 13 Remove three 3 screws O securing the mainboard Figure 1 43 Figure 1 43 Mainboard Removal F G H I J K L M N O ...

Page 36: ...tors slots and guide pins Q on the top assembly Figure 1 44 Then remove the mainboard Figure 1 44 Mainboard Removal 15 Flip the mainboard and detach the tape R securing the DB FFC connection Figure 1 45 Figure 1 45 Mainboard Removal P Q WEEE Annex VII Component Mainboard Q R ...

Page 37: ...gure 1 46 Mainboard Removal CAUTION DB FFC Flexible Flat Circuit can be damaged if removed while the mainboard connector is locked Figure 1 47 Mainboard IMPORTANT Circuit board 10 cm has been highlighted with a yellow rectangle as shown in Figure 1 47 Remove the circuit board and follow local regulations for disposal S ...

Page 38: ... 0 Prerequisite LCD Module Removal NOTE NOTE The eDP cable includes the LCD panel cable touch control board cable and camera cable 1 Starting near the camera module pry the upper side of the LCD panel to release the latches Figure 1 48 Figure 1 48 LCD Panel Removal ...

Page 39: ...e 1 49 Figure 1 49 LCD Panel Removal 3 Continue prying the remaining latches on the bottom side of the LCD panel Figure 1 50 4 Release the eDP cable A from the LCD hinge cap Then remove the LCD panel B from the LCD cover Figure 1 50 Figure 1 50 LCD Panel Removal A WEEE Annex VII Component LCD Panel B ...

Page 40: ...ezel Removal Clamshell Model 0 Prerequisite LCD Module Removal 1 Push down both hinges Figure 1 51 Figure 1 51 LCD Bezel Removal 2 Pry the LCD bezel from the bottom side to release the latches Figure 1 52 Figure 1 52 LCD Bezel Removal ...

Page 41: ...dures 1 39 3 Pry the LCD bezel from the right side to release the latches Figure 1 53 Figure 1 53 LCD Bezel Removal 4 Pry the LCD bezel from the left side to release the latches Figure 1 54 Figure 1 54 LCD Bezel Removal ...

Page 42: ...1 40 Disassembly Procedures 5 Continue along the upper side of the bezel until all the latches have been released Figure 1 55 Then remove the bezel from LCD module Figure 1 55 LCD Bezel Removal ...

Page 43: ... Clamshell Model NOTE NOTE The eDP cable includes the LCD panel cable and camera cable 1 Unroute the eDP cable A from the bottom side of the cable guides on the LCD cover as shown in Figure 1 56 Carefully detach the cable from its underneath adhesive if necessary Figure 1 56 LCD Panel Removal A ...

Page 44: ...peat the same procedure to remove the double sided mounting tape on another side of the LCD panel Figure 1 57 Figure 1 57 LCD Panel Removal 3 Carefully turn the LCD panel over so that the display panel is facing down on a flat surface Then detach the mylar tape D securing the eDP cable to the LCD panel Figure 1 58 Figure 1 58 LCD Panel Removal B C WEEE Annex VII Component LCD Panel D ...

Page 45: ...59 Figure 1 59 LCD Panel Removal 5 Disconnect the eDP cable from the LCD panel connector F Figure 1 60 Figure 1 60 LCD Panel Removal 6 Remove the LCD panel from the LCD cover CAUTION Make sure the eDP cable is moved away from the device to avoid damage during LCD Panel removal E F ...

Page 46: ... Touchpad Module Right Speaker Fingerprint Module Left Speaker and Rear Speakers have been disassembled prior removing the top assembly NOTE NOTE The keyboard is included as part of the top assembly and can not be disassembled In the event that the keyboard can no longer be used replace the entire top assembly Figure 1 61 Top Assembly Keyboard ...

Page 47: ...Electronic Boards Diagrams 1 45 Electronic Boards Diagrams Figure 1 62 System Block Diagram ...

Page 48: ...ou still encounter problems after going through the corrective measures please contact your dealer or an authorized service center for assistance Table 1 1 Error Messages Error Messages Corrective Action CMOS battery bad Contact your dealer or an authorized service center CMOS checksum error Contact your dealer or an authorized service center Disk boot failure Insert a system bootable disk then pr...

Page 49: ...FRU Field Replaceable Unit List 1 47 FRU Field Replaceable Unit List Please contact your local service center to find out how to obtain the part or replace your device ...

Page 50: ...tem Exploded Diagram No Description 1 Top Assembly 2 Fingerprint FFC 3 Fingerprint Module 4 Fingerprint Bracket 5 Touchpad Module 6 Touchpad Arm Brackets 7 Conductive Tape 8 Touchpad FFC 9 Right Speaker 10 Rear Speakers 5 6 11 18 19 25 26 27 20 22 7 8 1 3 4 2 9 10 12 14 13 15 16 17 23 21 24 ...

Page 51: ...I O Bracket 15 Stylus Pen 16 Stylus Holder 17 Stylus Charger Cable 18 Mainboard 19 Card Reader Board 20 Left I O Bracket 21 Fan 22 Heatsink 23 WLAN Module 24 DIMM Module 25 SSD Module 26 Battery Pack 27 Base Cover Table 1 2 System Exploded Diagram Continued No Description ...

Page 52: ...Diagram Convertible Model No Description 1 LCD Cover 2 Camera Module 3 Microphone Rubbers 4 LCD cable includes G sensor cable light sensor cable and TOF sensor cable 5 G Sensor Board 6 eDP cable include LCD panel cable touch control board cable and camera cable 7 LCD Module 8 LCD Hinge L LCD Hinge R 2 6 7 3 4 5 1 8 ...

Page 53: ...iagram Clamshell Model Table 1 4 LCD Assembly Exploded Diagram Clamshell Model No Description 1 LCD Bezel 2 LCD Panel 3 eDP Cable includes LCD panel cable and camera cable 4 Microphone Rubbers 5 Camera Module 6 LCD Hinge L LCD Hinge R 7 LCD Cover 2 5 7 6 3 1 4 ...

Page 54: ...1 52 Software Update Software Update Updating your software 0 Please visit http go acer com id 17883 ...

Page 55: ...ion 2 Restart your PC to get to the sign in screen then press and hold down the Shift key while you select the Power icon Restart in the lower right corner of the screen After your computer restarts select Troubleshoot Reset this PC Option 3 Select Start then press and hold down the Shift key while you select the Power icon Restart to restart your computer into Recovery Mode After your computer re...

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