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Acer TravelMate P243 SERIES, Service Manual

The Acer TravelMate P243 SERIES is a reliable and powerful laptop designed for professionals on the go. With its comprehensive Service Manual, users can easily troubleshoot and maintain their device. Download this essential manual for free from manualshive.com to optimize your laptop's performance and efficiency.

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Test Compatible Components

8-7

60001994 WD

N500GB7.2KS

HDD WD 2.5" 7200rpm 500GB 
WD5000BPKT-22PK4T0,MX375M 
SATA 16MB LF+HF F/W:01.01A01

KH.50008.023

60001994 WD

N500GB5.4KS_4K

HDD WD 2.5" 5400rpm 500GB 
WD5000BPVT-22HXZT3, 
ML375M-AF2, 375G/P, 4K drive 
SATA 8MB LF+HF F/W:01.01A01

KH.50008.024

60001994 WD

N500GB5.4KS_4K

HDD WD 2.5" 5400rpm 500GB 
WD5000BPVT-22A1YT0, ML500M, 
500G/P SATA 8MB LF+HF 
F/W:01.01A01

KH.50008.036

60001994 WD

N750GB7.2KS

HDD WD 2.5" 7200rpm 750GB 
WD7500BPKT-22PK4T0, MX375M, 
4K SATA 16MB LF F/W:01.01A01

KH.75008.010

60001994 WD

N750GB5.4KS_4K

HDD WD 2.5" 5400rpm 750GB 
WD7500BPVT-22HXZT3, 
ML375M-AF2, 375G/P, 4K drive 
SATA 8MB LF+HF F/W:01.01A01

KH.75008.011

60001994 WD

N750GB5.4KS_4K

HDD WD 2.5" 5400rpm 750GB 
WD7500BPVT-22A1YT0, 
ML500M,500G/P SATA 8MB LF+HF 
F/W:01.01A01

KH.75008.017

60002005 HGST 
SG

N320GB5.4KS

HDD HGST 2.5" 5400rpm 320GB 
DUMMY P.N for BOM use SATA 
8MB LF F/W:NA

KH.32007.015

60002005 HGST 
SG

N320GB5.4KS_4K

HDD HGST 2.5" 5400rpm 320GB 
HTS545032A7E384, Jaguar B7 
500G/P SATA 8MB LF+HF 
F/W:DA4466

KH.32007.016

60002005 HGST 
SG

N500GB5.4KS

HDD HGST 2.5" 5400rpm 500GB 
Dummy P.N for 500G SATA 8MB 
LF+HF F/W:

KH.50007.015

60002005 HGST 
SG

N500GB5.4KS_4K

HDD HGST 2.5" 5400rpm 500GB 
HTS545050A7E380, Jaguar 
B7,0J23335, 500G/P SATA 8MB 
LF+HF F/W:DA4837

KH.50007.023

60002005 HGST 
SG

N750GB5.4KS

HDD HGST 2.5" 5400rpm 750GB 
Dummy P.N SATA 8MB LF+HF F/W: 
0000

KH.75007.005

60002005 HGST 
SG

N750GB5.4KS_4K

HDD HGST 2.5" 5400rpm 750GB 
HTS547575A9E384, Jet B, 375G/P 
SATA 8MB LF F/W:DA3872

KH.75007.004

Table 8-1. Test Compatible Components

Vendor

Type

Description

Acer Part No.

Summary of Contents for TravelMate P243 SERIES

Page 1: ...TravelMate P243 Series SERVICEGUIDE ...

Page 2: ...cal magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice There are no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose The softw...

Page 3: ...rocess names are shown in italics Example the DRS5 User s Guide usr local bin fd the TPH15spool_M program Computer output text that represents information displayed on a computer screen such as menus prompts responses to input and error messages are shown in constant width Example 01 The server has been stopped User input text that represents information entered by a computer user such as command ...

Page 4: ...ered in this generic service guide In such cases contact the regional offices or the responsible personnel channel to provide further technical details When ordering FRU parts Check the most up to date information available on the Website If for whatever reason a part number change is made it may not be noted in this printed service guide Acer authorized Service Providers The Acer office may have ...

Page 5: ...9 Software 1 10 Optional Items 1 11 Dimension and Weight 1 11 Warranty 1 11 Quality and Reliability Tests 1 11 Environment 1 11 Notebook Tour 1 12 Touchpad Basics 1 19 Using the Keyboard 1 20 Windows Keys 1 22 Hotkeys 1 23 System Block Diagram 1 25 Specification Tables 1 26 Computer specifications 1 26 System Board Major Chips 1 27 Processor 1 27 Processor Specifications 1 28 CPU Fan True Value Ta...

Page 6: ...oller Discrete 1 42 Display Supported Resolution GPU Supported Resolution 1 42 LAN Interface 1 43 Bluetooth Interface not available in this model 1 43 Bluetooth Module 1 43 Wireless Module 802 11a b g n 1 44 Mini Card Wireless Networking Card 1 44 3G Card not available in this model 1 44 Audio Codec and Amplifier 1 45 Audio Codec and Amplifier Continued 1 46 Audio Interface 1 46 1 3M HD Camera 1 4...

Page 7: ... CHAPTER 3 Machine Maintenance Procedures Introduction 3 5 General Information 3 5 Recommended Equipment 3 5 Pre disassembly Instructions 3 6 Disassembly Process 3 7 External Module Disassembly Process 3 8 External Modules Disassembly Flowchart 3 8 Dummy Card Removal 3 9 Battery Pack Removal 3 10 ODD Optical Disk Drive Module Removal 3 11 Keyboard Removal 3 13 Base Door Removal 3 14 WLAN Wireless ...

Page 8: ...DS and Camera Cable 3 47 Replacing the LCD Bracket 3 49 Replacing the LCD Panel 3 50 Replacing the Camera Module 3 52 Replacing the LCD Bezel 3 53 Main Unit Reassembly Process 3 55 Replacing the DC in Jack 3 55 Replacing the Support Bracket 3 56 Replacing the LCD Liquid Crystal Display Module 3 57 Replacing the CPU Processor 3 59 Replacing the Thermal Module 3 60 Replacing the RTC battery 3 62 Rep...

Page 9: ...eyboard Failure 4 9 Touchpad Failure 4 10 Internal Speaker Failure 4 11 Internal Microphone Failure 4 13 USB Failure 4 14 Other Functions Failure 4 15 Intermittent Problems 4 16 Undetermined Problems 4 16 Post Codes 4 17 CHAPTER 5 Jumper and Connector Locations Mainboard Jumper and Connector Locations 5 3 Clearing Password Check and BIOS Recovery 5 5 Clearing Password Check 5 5 BIOS Recovery by Cr...

Page 10: ...x Model Definition and Configuration TravelMate P243 Series 7 3 CHAPTER 8 Test Compatible Components Microsoft Windows 7 Environment Test 8 4 CHAPTER 9 Online Support Information Introduction 9 3 ...

Page 11: ...CHAPTER 1 Hardware Specifications ...

Page 12: ...Tests 1 11 Environment 1 11 Notebook Tour 1 12 Touchpad Basics 1 19 Using the Keyboard 1 20 Windows Keys 1 22 Hotkeys 1 23 System Block Diagram 1 25 Specification Tables 1 26 Computer specifications 1 26 System Board Major Chips 1 27 Processor 1 27 Processor Specifications 1 28 CPU Fan True Value Table 1 28 System Memory 1 29 Memory Combinations 1 29 Video Interface 1 29 BIOS 1 30 Keyboard 1 30 Ha...

Page 13: ...ion 1 42 LAN Interface 1 43 Bluetooth Interface not available in this model 1 43 Bluetooth Module 1 43 Wireless Module 802 11a b g n 1 44 Mini Card Wireless Networking Card 1 44 3G Card not available in this model 1 44 Audio Codec and Amplifier 1 45 Audio Codec and Amplifier Continued 1 46 Audio Interface 1 46 1 3M HD Camera 1 47 1 0 M Camera 1 47 VRAM 1 47 USB Port 1 48 HDMI Port 1 48 Battery 1 4...

Page 14: ...1 4 ...

Page 15: ...5 W supporting Intel 64 architecture Intel Smart Cache Intel Core i5 2450M processor 3 MB L3 cache 2 50 GHz DDR3 1333 MHz 35 W supporting Intel 64 architecture Intel Smart Cache Intel Core i5 3210M i5 3320M processor 3 MB L3 cache 2 50 2 60 GHz with Turbo Boost up to 3 10 3 30 GHz DDR3 1600 MHz 35 W supporting Intel 64 architecture Intel Smart Cache Intel Pentium processor B960 B970 2 MB L3 cache ...

Page 16: ... OpenCL 1 1 Dual independent display support 16 7 million colors External resolution refresh rates VGA port up to 2048 x 1536 75 Hz HDMI port up to 1920 x 1080 60 Hz MPEG 2 DVD decoding WMV9 VC 1 and H 264 AVC decoding HDMI High Definition Multimedia Interface with HDCP High bandwidth Digital Content Protection support TravelMate P243G NVIDIA GeForce GT 630M with 1 GB of dedicated DDR3 VRAM suppor...

Page 17: ...or larger Multi in 1 card reader supporting Secure Digital SD Card MultiMediaCard MMC Memory Stick MS Memory Stick PRO MS PRO and xD Picture Card xD Optical Media Drive 0 4X Blu ray Disc DVD Super Multi double layer drive Read 24X CD ROM 24X CD R 24X CD RW 8X DVD ROM 8X DVD R 8X DVD R 6X DVD ROM DL 6X DVD R DL 6X DVD R DL 8X DVD RW 8X DVD RW 5X DVD RAM 6X BD ROM 6X BD R 6X BD RE 4X BD ROM DL 4X BD...

Page 18: ... Wi Fi CERTIFIED Supporting Acer SignalUp wireless technology WPAN Bluetooth 4 0 HS Bluetooth 2 1 EDR LAN Gigabit Ethernet solution Wake on LAN support Remove wake up support Privacy Control 0 BIOS user supervisor HDD passwords Kensington lock slot Security 0 Acer ProShield Security Manager including BIOS settings BIOSPassword Boot Order and Import Export BIOS Settings CredentialManager Fingerprin...

Page 19: ... with International Language support Support Application keys for Windows 7 Touchpad Multi gesture touchpad supporting two finger scroll pinch rotate flip Media Keys Media control keys printed on keyboard play pause stop previous next volume up volume down Control Keys Wireless LAN key Input and Output I O Ports 0 Multi in 1 card reader SD MMC MS MS PRO xD One USB 3 0 port featuring power off USB ...

Page 20: ...ewsXpresso Norton Online Backup Windows Live Essentials Security Absolute Data Protect 60 day Trial McAfee Internet Security Suite Trial Multimedia Corel WinDVD Communication and ISP Acer Crystal Eye Acer Video Conference Manager Microsoft Silverlight Windows Live Essentials 2011 Skype Web links and utilities Acer Accessory Store Belgium France Germany Italy Netherlands Spain Sweden and UK only Ac...

Page 21: ... 2 2 kg 4 84 lbs with 6 cell battery pack Warranty 0 One year International Travelers Warranty ITW Quality and Reliability Tests 0 Temperature and Humidity Hinge Life Weight and Pressure Acoustics Spillage Free Drop Shock and Vibration Electrostatic Discharge Immunity Keyboard switch Life MTBF mean time between failures Environment 0 Temperature Operating 5 C to 35 C Non operating 20 C to 65 C Hum...

Page 22: ...stal Display LCD displays computer output configuration may vary by model 3 Power button Turns the computer on and off Wireless button Turns the wireless on and off 4 Keyboard For entering data into your computer 5 Touchpad Touch sensitive pointing device which functions like a computer mouse 6 Click button The left and right buttons function like the left and right mouse buttons 7 Integrated webc...

Page 23: ... operate at any given time 2 Power indicator Indicates the computer s power status Battery indicator Indicates the computer s battery status 1 Charging The light shows orange when the battery is charging 2 Fully charged The light shows blue when in AC mode HDD SSD Card Reader activity indicator Indicates the hard driver or card reader s activity of read write operations Communication indicator Ind...

Page 24: ...1 14 Hardware Specifications and Configurations Figure 1 3 Top View Note Color option may depend on the model Table 1 3 Top View Icon Item Description 1 ACER Logo ACER TM Logo ...

Page 25: ... and Configurations 1 15 Figure 1 4 Rear View Note Your computer may be equipped with a different battery than the one in the picture Table 1 4 Rear View Icon Item Description 1 Battery bay Houses the computer s battery pack ...

Page 26: ... based network 3 External display VGA port Connects to a display device e g external monitor LCD projector 4 HDMI port Supports high definition digital video connections 5 USB 3 0 port Connects to USB 3 0 devices e g USB mouse USB camera supporting Power off Charging 6 Microphone jack Accepts inputs from external microphones Headphone speaker jack Connects to audio line out devices e g speakers he...

Page 27: ...button Ejects the optical disk from the drive 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off Note Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off 6 Kensington lock slot Connects to a Kensington compatible computer security lock Note Wrap the computer security lock cable around an immovable object such as...

Page 28: ...ack 2 Battery lock Locks the battery in position 3 Hard disk bay Houses the computer s hard disk secured with screws Memory compartment Houses the computer s main memory 4 Speakers Emits audio from your computer 5 Ventilation slor and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the opening of the fan ...

Page 29: ...pad 1 Left Button 2 Right Button 3 Execute Tap twice at the same speed as double clicking a mouse button Quickly click twice Select Tap once Click once Drag Tap twice at the same speed as double clicking a mouse button rest your finger on the Touchpad on the second tap and drag the cursor Click and hold then use finger on the Touchpad to drag the cursor Access context menu Click once NOTE When usi...

Page 30: ...Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when doing a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves...

Page 31: ...y the keyboard legend cursor control key symbols are not printed on the keys Table 1 8 Embedded Numeric Keypad Desired access Num Lock on Num Lock off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold Shift while using cursor control keys Hold Fn while using cursor control keys Main keyboard keys Hold Fn while typing letters on embedded keyp...

Page 32: ...e help window E Open Windows Explorer F Search for a file or folder D Show the desktop CTRL F Search for computers if you are on a network L Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain CTRL TAB Moves focus from Start menu to the Quick Launch toolbar to the system tray use RIGHT ARROW or LEFT ARROW to move focus to items on...

Page 33: ...scription Fn F3 Communication Enables disables the computer s communication devices Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F...

Page 34: ...volume Fn Volume down Decreases the sound volume Fn Home Play Pause Plays or pauses a selected media file Fn Pg Up Stop Stop playing the selected media file Fn Pg Dn Previous Return to the previous media file Fn End Next Jump to the next media file Hot key Icon Function Description ...

Page 35: ...1 PCH Panther Point SATA DMI P7 8 9 10 11 12 FDI P8 SPI ROM DMI x4 DMI IHDA LPC Dual Channel DDR III DDRIII SODIMM1 DDRIII SODIMM2 1066 1333 1600 MHZ P13 14 SPI IVY Bridge P31 SATA 0 PWM Type P31 Fan Driver HDMI Con INT_CRT INT_HDMI P23 BATTERY P8 RTC X TAL 32 768KHz X TAL 25MHz Speaker P27 eDP Con P22 eDP CRT Con P22 N13P GS N13P GL N13M GS P15 P19 PEG TX RX VRAM P20 P21 CLK P29 Cardreader CONN C...

Page 36: ...ical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 0 C to 40 C 32 F to 104 F Nonoperating 20 C to 65 C 4 F to 149 F Relative humidity Operating 20 to 80 Nonoperating 20 to 80 Maximum altitude unpressurized Operating 15 to 3 048m 50 to 10 000ft Nonoperating 15 to 12 192m 50 to 40 000ft Shock Operating 105G 2 ms half sine Nonoperating 220 G 2 ms half sine Random vibration Operating...

Page 37: ... 2 1 EDR WIFI BT Combo Card Mini USB Module Wireless WLAN BT PCIE half mini card 802 11a b g n PCMCIA N A Audio codec Realtek HD codec ALC271X_VB6 Card reader Realtek RTL8411 CG eSata N A Item Specification CPU type Intel Ivy bridge Sandy bridge series CPU package 989 pin rPGA Core Logic Two execution cores A 64 KB 32 KB instruction and 32 KB data first level cache L1 for each core A 256 KB shared...

Page 38: ...ore I5 3210M 2 5 2 4 5 GT s 22 3MB L3 rPGA988B 0 65 1 25V Core I5 3320M 2 6 2 4 5 GT s 22 3MB L3 rPGA988B 0 65 1 25V Pentium Dual Core B960 2 2 2 2 5 GT s 32 2MB L3 rPGA 0 8V 1 35V Pentium Dual Core B970 2 3 2 2 5 GT s 32 2MB L3 rPGA 0 8V 1 35V Celeron Dual Core B815 1 6 2 2 5 GT s 32 2MB L3 rPGA 0 8V 1 35V Temperature C Fan Speed RPM SPL Spec dBA Fan on 40 C Fan Off 35 C 2400 28 Fan on 50 C Fan O...

Page 39: ...B Supports DIMM type SDRAM memory interface design Note Processor supports up to 1600 Mhz only Supports DIMM Speed 1333 1600 SODIMM Support DIMM voltage 1 5V 0 075V Supports DIMM package Standard JEDEC 204 pin Slot 1 MB Slot 2 MB Total Memory MB 0 2048 2048 2048 0 2048 2048 2048 4096 4096 0 4096 0 4096 4096 4096 4096 8192 Item Specification Chipset Built in Intel CPU Package rPGA 989 Interface LVD...

Page 40: ...power consumption single 2 7 to 3 6 V supply 4mA active current 1 uA power down Item Specification Type ACER BW4T_A10B keyboard Total number of keypads 86 US 87 UK 91 JP key Windows logo key Yes Internal external keyboard work simultaneously Plug USB keyboard to the USB port directly Yes Features Phantom key auto detect Overlay numeric keypad Support independent pgdn pgup home end keys Support rev...

Page 41: ...00BPVT SEAGATE ST320LT007 WD WD3200BEKT Capacity GB 320 Bytes per sector 512 logical 4096 physical Data heads 2 2 Drive Format Disks 1 1 Spindle speed RPM 5400 7200 Performance Specifications Buffer size 8MB 16MB Interface SATA Fast data transfer rate Gbits sec max 3 0 3 0 Media data transfer rate Mbytes sec max 1044 1144 1 897 928 1247 920 DC Power Requirements Voltage tolerance 5V 5 ...

Page 42: ...WD5000BPVT 22A1YT0 SEAGATE ST9500423AS WD WD5000BPKT Capacity GB 500 Bytes per sector 512 logical 4096 physical Data heads 4 4 2 3 2 3 4 Drive Format Disks 2 2 1 2 1 2 Spindle speed RPM 5400 7200 Performance Specifications Buffer size 8MB 16MB Interface SATA Fast data transfer rate Gbits sec max 3 0 3 0 Media data transfer rate Mbytes sec max 1175 1015 9 1004 1208 1152 1305 1280 DC Power Requireme...

Page 43: ...7500BPVT 22A1YT0 SEAGATE ST9750420AS WD WD7500BPKT Capacity GB 750 Bytes per sector 512 logical 4096 physical Data heads 4 4 4 4 3 4 Drive Format Disks 2 2 Spindle speed RPM 5400 7200 Performance Specifications Buffer size 8MB 16MB Interface SATA Fast data transfer rate Gbits sec max 3 0 3 0 Media data transfer rate Mbytes sec max 1160 1363 1 996 1208 1152 1305 1280 DC Power Requirements Voltage t...

Page 44: ...odel Name SAMSUNG ST1000LM024 Capacity GB 1000 1TB Bytes per sector 512 Data heads 4 Drive Format Disks 2 Spindle speed RPM 5400 Performance Specifications Buffer size 8MB Interface SATA Fast data transfer rate Gbits sec max 3 0 Media data transfer rate Mbytes sec max 1160 DC Power Requirements Voltage tolerance 5V 5 ...

Page 45: ... only BD R Ver 1 1 1 2 1 3 Read only BD ROM with copy protection and BD9 DVD DVD R Ver 2 0 2 1 for General Read Write DVD R DL Ver 3 0 Read Write DVD RW Ver 1 0 1 1 1 2 Read Write DVD R Ver 1 3 Read Write DVD R DL Ver 1 0 1 1 Read Write DVD RW Ver 1 3 high speed Ver 1 0 Read Write DVD RAM Ver 2 0 2 1 2 2 Read Write RAM2 Read only CD KODAK Photo CD Single and Multi Session CD Extra CD PLUS Video CD...

Page 46: ... 2 0 BD RE SL DL TL Ver 3 0 DVD DVD ROM SL DL Ver 1 1 DVD R SL Ver 2 1 DVD R DL Ver 3 0 DVD RW Ver 1 2 DVD RAM Ver 2 0 Higher DVD R SL Ver 1 3 DVD R DL Ver 1 2 DVD RW Ver 1 3 Vol 1 Ver 1 0 Vol 2 CD CD ROM Mode 1 Mode 2 data disc CD ROM XA CD I Photo CD Multi Session Video CD CD Audio Disc Mixed mode CD ROM disc data and audio CD Extra CD Text CD R Conforming to Orange Book Part 2 read write CD RW ...

Page 47: ... 5 24x Sustained Max 10 54 8x Sustained Max 27 6x Buffer Memory 2 MB Interface SATA Applicable disc format BD BD ROM Ver 1 3 BD R Ver 2 0 BD RE Ver 3 0 DVD DVD VIDEO DVD ROM DVD R 4 7 GB DVD RW Ver 1 1 1 2 DVD RAM DVD R DVD R DL DVD RW DVD R DL Format 1 4 CD CD DA CD ROM CD ROM XA PhotoCD MultiSession Video CD CD Extra CD CD text Hybrid SACD Loading mechanism Tray type loading with emergency eject...

Page 48: ...read only 4 7GB Ver 2 1 for General read write DVD R DL 8 5GB Ver 3 0 DVD RW 4 7GB Ver 1 2 Rev 1 0 2 0 3 0 DVD RAM 4 7GB side Ver 2 2 DVD R 4 7GB Ver 1 3 DVD R DL 8 5GB Ver 1 1 DVD RW 4 7GB Vol 1 Ver 1 3 CD CD ROM Mode 1 data disc CD ROM Mode 2 data disc CD ROM XA CD I Photo CD Multi Session Video CD CD Audio Disc Mixed mode CD ROM disc data and audio CD Extra CD Text CD R CD RW DVD DVD VIDEO DVD ...

Page 49: ...e DVD RW Ver 1 0 1 1 1 2 Read Write DVD R Ver 1 3 Read Write DVD R DL Ver1 0 1 1 Read Write DVD RW Ver 1 3 Read Write DVD RW high speed Ver 1 0 Read Write DVD RAM Ver 2 0 2 1 2 2 1 CD KODAK PhotoCD Single and Multi session CD Extra CDPLUS Video CD CD text data Read Write CD R discs Read Write CD RW discs Read Write DVD DVD ROM DVD Video DVD Audio DVD RW DVD RW DVD R single multi border s DVD R sin...

Page 50: ...ime Optical Rise Time Fall Time msec 8 typ 16 max 16 typ Typical Power Consumption watt 3 8 max Include Logic and B L power Total TBD W typ Logic TBD W typ B L 3 4 W typ Weight without inverter 350 max TBD g Max Physical Size mm 324 H x 192 5 V x 5 2 D 323 5 H x 192 0 V x 5 2 D Electrical Interface 1 channel LVDS Viewing Angle degree Horizontal Right CR 10 Left Vertical Upper CR 10 Lower 40 min 45...

Page 51: ...nalog TV OUT Interface support support EZ4 Dock only Serial Digital Video Out Port SDVO Interface support support EZ4 Dock only Digital LVDS DVI VGA Interface support HDMI with HDCP interface support Version 1 3a for HD Graphics Version 1 4 for HD Graphics 4000 AVC H 264 MPEG 2 DVD WMV9 VC 1 decoding Accelerated graphics processing the shared last level cache between the processor and graphics Int...

Page 52: ...dy display NVIDIA 3DTV Play support HDMI High Definition Multimedia Interface with HDCP High bandwidth Digital Content Protection support PCI Express 2 0 support Dual link DVI support up to 2560x1600 resolution Blu ray movies including picture in picure interactive games and menus support Ultra smooth playback of H 264 WMV VC 1 and MPEG 4 HD and SD videos with minimal CPU usage Supports DirectX 11...

Page 53: ...AN support Fully complies with IEEE 802 3 IEEE 802 3u IEEE 802 3ab Embedded OTP memory can replace the external EEPROM Supports power down link down power saving PHY disable mode LAN disable mode Item Specifications Chipset Data throughput Protocol Interface Connector type Supported protocol Item Specifications Model BCM 43228 20702 and Bluetooth 4 0 EDR COMBO Module Atheros WB222 WLAN BT Combo Mo...

Page 54: ...ughput 6 54 Mbps up to 300 Mbps for Draft N 11 54 Mbps up to 150 Mbps 11 54 Mbps up to 150 Mbps Protocol a b g n a b g n a b g n Interface PCI E half mini combo card with BT function Item Specification Vendor Lite on WCBN611 Atheros AR5B22 2X2 AGN Atheros WB 222 2X2 AGN BT 4 0 Broadcom 43228 20702 2x2 AGN BT 4 0 Number supported 1 Features 1 mini PCIE card slot for WLAN or WWAN WiMax WLAN BT COMBO...

Page 55: ...detection is supported 2 GPIOs are supported for customized applications pin shared with digital microphone interface EAPD External Amplifier Power Down is supported Supports Anti pop mode when analog power AVDD is on and digital power is off Support PC Beep to internal speaker out Port D when no HDA control while AVDD and PVDD is supplied Power support 3 3V digital core power 1 5V 3 3V digital IO...

Page 56: ...ustic Echo Cancellation AEC Noise Suppression NS and Beam Forming BF technology for voice application Smart multiple streaming operation HDMI audio driver for AMD platform Dolby PCEE program optional software feature Fortemedia SAM technology for voice processing Beam Forming and Acoustic Echo Cancellation optional software feature Amplifier Stereo Class D Speaker Amplifier with 2 watt per channel...

Page 57: ...c While Balance AWB and Automatic Gain Control AGC HF2015 1600x1200 VGA array element HF1318 up to 1304x1048 Effective resolution Automatic Exposure AE Automatic While Balance AWB and Automatic Gain Control AGC Pixel Resoluton 1280 x 1024 HD Item Specification Vendor Model Liteon 11P2SF168 LT_OV9726_SP Output Format 1280x800 HD Sensor Type OV9726 CMOS image sensor Feature Automatic Exposure AE Aut...

Page 58: ...AS10D41 Panasonic AS10D51 Samsung AS10D61 Simplo AS10D73 AS10D75 LGC AS10D81 Battery Type Lithium Ion Pack capacity 4400mAh Number of battery cell 6 Package configuration 3S2P Item Specification Vendor DELTA LITE ON Chicony Power 65W 90W Input rating 100 240 Vac 50 60 Hz input current 1 7 Amps Maximum input AC current 1 5A at 100Vac 1 7A at 90 Vac Inrush current 264 Vac Cold Hot start No damage me...

Page 59: ...ion Mode System saves all system states and data onto the disc prior to power off the whole system Item Specification Chipset Realtek RTL8411 CG Package 64 pin QFN package Green package Maximum supported size 32 GB Features Multi in 1 card reader controller supporting Secure Digital SD Card up to version 3 0 SDHC SDXC Mini SD Micro SD T Flash MultiMediaCard MMC up to version 4 2 RS MMC Mobile MMC ...

Page 60: ...r 3G on both 3G and WiFi on Orange color WiFi on Power button backlight Blue color solid on System on Blue color off System off Battery state Full charging Blue Battery charging Orange Battery low Breeze mode Orange 1 sec on 3 sec off Battery critical low Blinking mode Orange 1 sec on 1 sec off Back up state Back up active Blue Arcade module state Arcade module active Blue Legacy Mode Power Manage...

Page 61: ... IRQ18 Intel R 7 Series C216 Chipset Family PCI Express Root Port 3 1E14 IRQ19 Broadcom 802 11n Network Adapter Intel R 7 Series Chipset Family SATA AHCI Controller IRQ22 High Definition Audio Controller IRQ23 Intel R 7 Series C216 Chipset Family USB Enhanced Host Controller 1E26 IRQ81 Microsoft ACPI Compliant System IRQ82 Microsoft ACPI Compliant System IRQ83 Microsoft ACPI Compliant System IRQ84...

Page 62: ...ant System IRQ110 Microsoft ACPI Compliant System IRQ111 Microsoft ACPI Compliant System IRQ112 Microsoft ACPI Compliant System IRQ113 Microsoft ACPI Compliant System IRQ114 Microsoft ACPI Compliant System IRQ115 Microsoft ACPI Compliant System IRQ116 Microsoft ACPI Compliant System IRQ117 Microsoft ACPI Compliant System IRQ118 Microsoft ACPI Compliant System IRQ119 Microsoft ACPI Compliant System...

Page 63: ...liant System IRQ143 Microsoft ACPI Compliant System IRQ144 Microsoft ACPI Compliant System IRQ145 Microsoft ACPI Compliant System IRQ146 Microsoft ACPI Compliant System IRQ147 Microsoft ACPI Compliant System IRQ148 Microsoft ACPI Compliant System IRQ149 Microsoft ACPI Compliant System IRQ150 Microsoft ACPI Compliant System IRQ151 Microsoft ACPI Compliant System IRQ152 Microsoft ACPI Compliant Syst...

Page 64: ...6 Microsoft ACPI Compliant System IRQ177 Microsoft ACPI Compliant System IRQ178 Microsoft ACPI Compliant System IRQ179 Microsoft ACPI Compliant System IRQ180 Microsoft ACPI Compliant System IRQ181 Microsoft ACPI Compliant System IRQ182 Microsoft ACPI Compliant System IRQ183 Microsoft ACPI Compliant System IRQ184 Microsoft ACPI Compliant System IRQ185 Microsoft ACPI Compliant System IRQ186 Microsof...

Page 65: ...3 System timer 004E 004F Motherboard resources 0050 0053 System timer 0060 0060 Standard PS 2 Keyboard 0061 0061 Motherboard resources 0062 0062 Microsoft ACPI Compliant Embedded Controller 0063 0063 Motherboard resources 0064 0064 Standard PS 2 Keyboard 0065 0065 Motherboard resources 0066 0066 Microsoft ACPI Compliant Embedded Controller 0067 0067 Motherboard resources 0070 0077 System CMOS real...

Page 66: ...F Motherboard resources 0680 069F Motherboard resources 0D00 FFFF PCI bus 1000 100F Motherboard resources 164E 164F Motherboard resources 2000 2FFF Intel R 7 Series C216 Series Chipset Family PCI Express Root Port 3 1E14 3000 3FFF Xeon R E3 1200 2nd v2 3rd Gen Core processor 4000 401F Intel R 7 Series C216 Series Chipset Family SMBus Host Controller 1E22 4020 403F Intel R 7 Series Chipset Family S...

Page 67: ...CHAPTER 2 System Utilities ...

Page 68: ... 12 Exit 2 13 BIOS Flash Utilities 2 14 DOS Flash Utility 2 15 WinFlash Utility 2 17 Clearing BIOS Passwords 2 18 Removing Insyde BIOS Passwords 2 19 Removing Insyde HDD Password 2 21 Miscellaneous Tools 2 22 Using DMITools 2 22 Using UUIDTools 2 26 Using the LAN MAC EEPROM Utility 2 28 Crisis Disk Recovery 2 29 ...

Page 69: ...o Enabled To change the boot device without entering the BIOS SETUP press F12 during POST to enter the multi boot menu Navigating the BIOS Utility 0 Six menu options are Information Main Security Boot Exit To navigate through the following Menu use the left and right arrow keys Item use the up and down arrow keys Change parameter value press F5 or F6 Exit Press Esc Load default settings press F9 P...

Page 70: ... of system CPU Speed Speed of the CPU HDD Model Name Model name of HDD hard disk drive installed on primary IDE master HDD Serial Number Serial number of HDD installed on primary IDE master ATAPI Model Name Model name of Optical device installed in system 3 7 CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Pro...

Page 71: ...phics array firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system Manufacturer Name Manufacturer of system UUID Universally Unique Identifier Table 2 1 BIOS Information Continued Parameter Description ...

Page 72: ...hows OEM original equipment manufacturer screen during system boot instead of traditional POST screen Option Enabled or Disabled Boot Mode Select boot mode to Legacy mode or UEFI mode Option Legacy or UEFI Network Boot Option to boot system from LAN local area network Option Enabled or Disabled System Time 17 47 29 System Date Total Memory Quiet Boot Boot Mode Network Boot F12 Boot Menu D2D Recove...

Page 73: ...h Option Enabled or Disabled Card Reader Option to set Card Reader switch Option Enabled or Disabled USB Ports Option to set USB Ports switch Option Enabled or Disabled Wired Lan Option to set Wired Lan switch Option Enabled or Disabled Audio Option to set Audio switch Option Enabled or Disabled Camera Option to set Camera switch Option Enabled or Disabled Power off Usb Charge Enables you to charg...

Page 74: ... Is User password setting Clear or Set HDD Password Is HDD password setting Clear or Set Set Supervisor Password Option to set supervisor password N A Set User Password Option to set user password N A Set HDD Password Option to set HDD password N A Supervisor Password Is Clear Item Specific Help Install or Change the password and the length of password must be greater or equal one User Password Is...

Page 75: ...case sensitive and the length must not exceed 12 alphanumeric characters A Z a z 0 9 Retype the password in the Confirm New Password field IMPORTANT Use care when typing a password Characters do not appear on the screen 3 Press Enter After setting the password the computer sets the User Password parameter to Set NOTE NOTE Password on Boot must be set to Enabled to activate password feature 4 Press...

Page 76: ...hanges and exit the BIOS Setup Utility Changing a Password 0 1 Use the and keys to highlight Set Supervisor Password and press Enter The Set Supervisor Password dialog box appears Figure 2 6 Set Supervisor Password 2 Type current password in Enter Current Password field and press Enter 3 Type new password in Enter New Password field Retype new password in Confirm New Password field 4 Press Enter C...

Page 77: ...word entered does not match the current password the screen shows the Setup Warning dialog Figure 2 8 Figure 2 8 Setup Warning Invalid Password If new password and confirm new password strings do not match the Setup Warning dialog appears Figure 2 9 Figure 2 9 Setup Warning Passwords Do Not Match ...

Page 78: ...he module bay Use and keys to select a device and press F5 or F6 to change the value Figure 2 10 BIOS Boot Boot priority order Item Specific Help Use or to select a 1 HDD0 Hitachi HTS541660J9SA00 2 ATAPI CDROM PIONEER DVD RW DVRTD11RS 3 USB FDD 4 Network Boot Realtek PXE B04 D00 5 USB HDD 6 USB CDROM 3 7 device then press F6 to move it up the list or F5 to move it down the list Press Esc to escape...

Page 79: ...lity and save setup item changes to system Exit Discarding Changes Exit BIOS utility without saving setup item changes to system Load Setup Defaults Load setup default values for all setup items Discard Changes Load previous values of all setup items Save Changes Save setup item changes to system without exiting Exit Saving Changes Item Specific Help Exit System Setup and save 3 7 your changes Exi...

Page 80: ...covery Disc is not available create one before Flash utility is used NOTE NOTE Do not install memory related drivers XMS EMS DPMI when Flash is used NOTE NOTE Use AC adaptor power supply when running Flash utility If battery pack does not contain power to finish loading BIOS Flash do not boot system Perform the following to run Flash 1 Prepare a bootable USB HDD 2 Copy Flash Utility to bootable US...

Page 81: ... Copy ZQW_100 EXE to a bootable USB HDD 4 Insert the USB HDD and reboot computer 5 Execute ZQW_100 EXE under DOS mode to update BIOS 6 Flash process begins as shown in Figure 2 13 Boot priority order Item Specific Help Use or to select a 1 HDD0 TOSHIBA MK1655GSX 2 ATAPI CDROM PIONEER BD ROM BDCTD03RT 3 USB FDD 4 Network Boot Realtek PXE B04 D00 5 USB HDD 6 USB CDROM 3 7 device then press F5 to mov...

Page 82: ...sh is complete when the message Flash Programming Complete is shown System will restart automatically when finished NOTE NOTE If AC power is not connected the following message is shown Figure 2 14 Plug in the AC power to continue Figure 2 14 AC Power Warning ...

Page 83: ...W_100W EXE to start the flash process 3 Click OK to begin update A progress screen is shown as Figure 2 15 4 System will restart automatically when the Flash Process finished Figure 2 15 InsydeFlash NOTE NOTE This feature is only functional when the AC power adapter is connected It is recommended to have the AC adapter and Battery present when using WinFlash Utility ...

Page 84: ...ls about removing Insyde HDD BIOS passwords Clear the BIOS Password as follows NOTE NOTE If the BIOS password is incorrectly entered three times an error is generated Figure 2 16 Figure 2 16 Password Error Status To reset the BIOS password perform the following 1 Press any key to exit the menu 2 In DOS mode execute ClearPwd exe Figure 2 17 Clear BIOS Password 3 When message Clear the SU Pws comple...

Page 85: ...Press key before Acer logo disappears Figure 2 18 Figure 2 18 Keyboard Key Location 3 Select Boot Option item USB HDD as highlighted in Figure 2 19 and press Enter to exit the BIOS Boot Option menu Figure 2 19 BIOS Boot Option Meun 4 Execute ClearPwd EXE under the DOS mode Refer to Figure 2 21 5 When message Clear the SU Pws completely is displayed supervisor password has been removed ...

Page 86: ...r is unable to obtain correct password then it must be unlocked There are two methods to do this Method 1 0 If BIOS Security menu item Supervisor Password Is and User Password Is has been set to Set and Password on Boot is set to Enabled then Crisis Recovery disc must be used Method 2 0 If BIOS menu item Password on Boot is set to Disabled 1 Press any key to exit the menu 2 Refer to Removing Insyd...

Page 87: ... system reports the error code Figure 2 22 Unlock Password Prompt 2 In DOS mode execute UnlockHD exe XXXXX where XXXXX is the Unlock password error code example here is 76776356 The exe will generate an unlock password example here is 69654998 Figure 2 23 UnlockHD exe 3 The exe will generate a unlock passworrd Enter this generated unlock password at the prompt Figure 2 24 Enter Unlock Password ...

Page 88: ...s Verifying DMI pool data it is checking that the table correlates with the hardware before sending information to the operating system Windows etc To update the DMI Pool perform the following 1 Copy qdmi301 EXE and VEEPROM EXE to a bootable USB Flash Drive 2 Boot system from the bootable USB Flash Drive 3 Boot to DOS 4 Type qdmi301 and click Enter To execute a specific function select the associa...

Page 89: ...m Utilities 2 23 5 Press 1 to modify the asset tag key Figure 2 26 Asset Tag Menu Item 6 Press 2 to modify the product name then press 2 again to modify EEPROM spec version Figure 2 27 Product Name Menu Item ...

Page 90: ...2 24 System Utilities 7 Press 3 to modify serial number key Figure 2 28 Serial Number Menu Item 8 Press 4 to modify the 1394 GUID number key Figure 2 29 1394 GUID Number Menu Item 9 Press 0 to exit ...

Page 91: ...5 10 At the command prompt type VEEPROM to write any changes in the data to the EEPROM Figure 2 30 VEEPROM Command Prompt NOTE NOTE When using any of the write options restart the system to make the new DMI data effective ...

Page 92: ...rically Erasable Programmable Read Only Memory Used in the DMI pool data for hardware management To use UUID to update the DMI Pool perform the following 1 Unzip UUID package tool ZQW zip to a bootable USB Flash Disk 2 Edit ZQW bat file with Windows Notepad under the ZQW folder Figure 2 31 Figure 2 31 Editing the UUID File ...

Page 93: ...t NOTE NOTE When using any of the write options restart the system to make the new DMI data effective Microsoft R Windows 98 C Copyright Microsoft Corp 1981 1999 C CD ZQS_U_V C ZQS_U_V ZQW Write Data to EEPROM From 0h to 9h Please wait for progamming Compare Data with EEPROM From 0h to 9h Please wait for Comparing Write Data to EEPROM From 6h to 6h Please wait for progamming Enter the MAC ID Sampl...

Page 94: ...he LAN BAT file 3 Enter the MAC address to write MAC values Flash process begins as shown as follow Enter the MAC ID Samle 001636XXXXXX _________ 001636558899 Please waiting for EEPROM data filling Please waiting for EEPROM data comparing Current MAC ID of ESN EEPROM 001636558899 Compare ACER OEM S N of ESN EEPROM PASS 4 Flash is completed when the message Compare ACER OEM S N of ESN EEPROM PASS i...

Page 95: ...Flash Disk without AC plug 6 Press Fn Esc keys and then plug in AC power Don t loose Fn Esc keys The power button flashes orange 7 Press Power button at the same time still press Fn Esc keys and hold them down until the power led turns off about 1 2 seconds 8 The system will enter crisis mode to flash the BIOS The process takes about 2 3 minutes At first running the LED of USB flash disk will keep...

Page 96: ...2 30 System Utilities ...

Page 97: ...CHAPTER 3 Machine Maintenance Procedures ...

Page 98: ...chart 3 20 Upper Case Removal 3 21 IO Board Removal 3 23 Mainboard Removal 3 25 Speaker Module Removal 3 28 RTC battery Removal 3 30 Thermal Module Removal 3 32 CPU Processor Removal 3 33 LCD Liquid Crystal Display Module Removal 3 34 Support Bracket Removal 3 36 DC in Jack Removal 3 37 LCD Module Disassembly Process 3 38 LCD Module Disassembly Flowchart 3 38 LCD Bezel Removal 3 39 Camera Module R...

Page 99: ...ainboard 3 64 Replacing the IO Board 3 66 Replacing the Upper Case 3 68 External Module Reassembly Process 3 70 Replacing the HDD Hard Disk Drive Module 3 70 Replacing the DIMM Dual In line Memory Module Module3 72 Replacing the WLAN Wireless Local Area Network Module3 73 Replacing the Base Door 3 74 Replacing the Keyboard 3 75 Replacing the ODD Optical Disk Drive Module 3 77 Replacing the Battery...

Page 100: ...3 4 ...

Page 101: ...t represent the final product color or configuration Cable paths and positioning may also differ from the actual model During the removal and installation of components make sure all available cable channels and clips are used and that the cables are installed in the same position All prerequisites must be completed prior to starting maintenance Recommended Equipment 0 The following equipment are ...

Page 102: ...embly Instructions 0 Do the following prior to starting any maintenance procedures 1 Remove power A from the system and peripherals Figure 3 1 2 Remove all cables from system Figure 3 1 AC Adapter Outlet Place the system on a stable work surface A ...

Page 103: ...ections illustrate the entire disassembly sequence Observe the order of the sequence to avoid damage to any of the hardware components For example when removing the mainboard remove first the keyboard and the LCD module then disassemble the inside assembly frame in that order Table 3 1 Main Screw List Size Quantity Acer Part No M3 0 3 5 NI 4 86 TDY07 003 M2 5 6 0 23 86 A08V7 004 M2 5 4 NI 15 86 D0...

Page 104: ...rt Table 3 2 Screw List Step Size Quantity Acer Part No ODD Module Removal M2 5 6 0 1 86 A08V7 004 ODD Bracket Removal M2 0 3 0 2 86 SA107 001 Base Door Removal M2 5 6 0 4 86 A08V7 004 WLAN Module Removal M2 0 3 0 1 86 SA107 001 HDD Module Removal M3 0 3 5 Ni 4 86 TDY07 003 Battery SD Dummy Card Base Door DIMM Module HDD Module ODD Module WLAN Module Keyboard ...

Page 105: ...Machine Maintenance Procedures 3 9 Dummy Card Removal 0 1 Push dummy card A in to release it from the spring latch Figure 3 3 2 Remove dummy card A Figure 3 3 Figure 3 3 Dummy Card A ...

Page 106: ...rewdriver to push and hold the battery release latch A to unlock position Figure 3 4 The battery pack will automatically realease from the battery bay Figure 3 4 Battery Release Latch 3 Lift battery pack B from battery bay Figure 3 5 Figure 3 5 Battery IMPORTANT Follow local regulations for battery B disposal Figure 3 5 A B ...

Page 107: ... screw A securing the ODD module in place Figure 3 6 2 Grasp the ODD bezel B to remove ODD module from ODD bay Figure 3 6 Figure 3 6 ODD Module 3 Remove two 2 screws C from ODD module Figure 3 7 4 Remove ODD bracket D from ODD module Figure 3 7 5 Remove ODD bezel B from ODD module Figure 3 7 Figure 3 7 ODD Module B A D B C C ...

Page 108: ...3 12 Machine Maintenance Procedures ID Size Quantity Screw Type A M2 5 6 0 1 C M2 0 3 0 2 ...

Page 109: ...separates from the system Figure 3 8 Figure 3 8 Keyboard Latches 2 Turn the keyboard over so that the keyboard C is face down on the palm rest Figure 3 9 3 Disconnect keyboard FPC A from mainboard connector B Figure 3 9 Figure 3 9 Keyboard FPC 4 Remove the keyboard C from base assembly Figure 3 9 CAUTION Keyboard FPC Flexible Printed Circuit can be damaged if removed while mainboard connector is l...

Page 110: ...erequisite Battery Pack Removal 1 Remove four 4 screws securing the base door in place Figure 3 10 Figure 3 10 Base Door 2 Slide the base door A toward the front of the system and lift away from the system Figure 3 10 ID Size Quantity Screw Type A M2 5 6 0 4 A ...

Page 111: ...te Base Door Removal 1 Find WLAN module B on the base assembly Refer to Figure 3 11 Figure 3 11 Component Location 2 Disconnect main C and auxiliary D antenna connected to WLAN card Figure 3 12 3 Remove one 1 screw A securing the WLAN module in place Figure 3 12 Figure 3 12 WLAN Module A B C A C D ...

Page 112: ...3 16 Machine Maintenance Procedures 4 Remove WLAN module from mainboard connector E Figure 3 13 Figure 3 13 WLAN Module ID Size Quantity Screw Type A M2 0 3 0 1 E ...

Page 113: ...le Module Removal 0 Prerequisite Base Door Removal 1 Find DIMM C on the base assembly Figure 3 11 2 Push DIMM clips A outwards Figure 3 14 3 Remove DIMM from mainboard connector B Figure 3 14 Figure 3 14 DIMM Modules 4 Repeat steps 2 and 3 for remaining modules A A B ...

Page 114: ...ly as shown in Figure 3 11 2 Dicsonnect HDD cable from the mainboard connector D Figure 3 15 3 Pull the tab B to release HDD module from mainboard connector C Figure 3 15 Figure 3 15 HDD Module 4 Remove HDD cable from HDD connector E Figure 3 16 5 Remove four 4 screws F from HDD bracket G Figure 3 16 Figure 3 16 HDD Module D C B E G F F G F F ...

Page 115: ...Machine Maintenance Procedures 3 19 6 Remove HDD bracket G from HDD Figure 3 17 Figure 3 17 HDD Bracket ID Size Quantity Screw Type F M3 0 3 5 Ni 4 G G ...

Page 116: ...rt No Upper Case Removal M2 5 6 0 15 86 A08V7 004 M2 0 3 0 7 86 SA107 001 IO Board Removal M2 5 4 1 86 D01V7 001 Mainboard Removal M2 5 4 2 86 D01V7 001 Speaker Removal M2 2 4 86 W4107 002 LCD Module Removal M2 5 6 0 3 86 A08V7 004 Support Bracket Removal M2 5 4 4 86 D01V7 001 Upper Case LCD Module Mainboard IO Board RTC Battery Support Bracket Speaker Thermal Module DC in Jack CPU Processor ...

Page 117: ...and Base Door Removal 1 Remove twenty 20 screws from the base assembly Figure 3 19 Figure 3 19 Upper Case Screw Location 2 Disconnect touchpad FPC A from mainboard connector B Figure 3 20 3 Remove two 2 screws C securing the upper case in place Figure 3 20 Figure 3 20 Touchpad FPC A B C C ...

Page 118: ...rom the top edge of the upper case Figure 3 21 5 Release the tabs on the bottom edge of the upper case 6 Grasp and remove the upper case from the system Figure 3 21 Upper Case Removal ID Size Quantity Screw Type Red Call out M2 5 6 0 13 Green Call out M2 0 3 0 7 C M2 5 6 0 2 ...

Page 119: ...1 Find IO Board B on the base assembly Figure 3 22 Figure 3 22 Component Location 2 Disconnect IO board FPC A from IO board connector D Figure 3 23 3 Remove one 1 screw C securing the IO board in place Figure 3 23 4 Remove IO board B from the base assembly Figure 3 23 IO Board A B A B C D ...

Page 120: ...3 24 Machine Maintenance Procedures ID Size Quantity Screw Type C M2 5 4 1 ...

Page 121: ...cable from mainboard connector B Figure 3 24 Figure 3 24 Mainboard Backside 3 Disconnect LVDS cable from mainboard connector D Figure 3 25 4 Disconnect DC in cable from mainboard connector E Figure 3 25 5 Disconnect IO board FPC from mainboard connector F Figure 3 25 6 Remove two 2 screws C securing the mainboard in place Figure 3 25 Figure 3 25 Mainboard Frontside B D C C E F ...

Page 122: ...26 Figure 3 26 Mainboard Removal CAUTION Make sure all cables are moved away from the device to avoid damage during removal Figure 3 27 Mainboard IMPORTANT Circuit boards 10 cm have been highlighted with a yellow rectangle as shown in Figure 3 27 Remove the circuit board and follow local regulations for disposal ...

Page 123: ...Machine Maintenance Procedures 3 27 ID Size Quantity Screw Type C M2 5 4 2 ...

Page 124: ...Figure 3 28 2 Remove four 4 screws B securing the speaker module in place Figure 3 28 Figure 3 28 Speaker Module 3 Lift up the Right Speaker upwards from the base assembly as shown in Figure 3 29 4 Gently remove the speaker cable B from the cable guides Figure 3 29 Figure 3 29 Speaker Cable 5 Remove Speaker Module A from the base assembly A B B C D ...

Page 125: ...Machine Maintenance Procedures 3 29 ID Size Quantity Screw Type B M2 2 4 ...

Page 126: ...1 Find the RTC battery A on the mainboard Refer to Figure 3 30 2 Disconnect the RTC battery cable from mainboard connector B Figure 3 30 Figure 3 30 RTC battery Thermal Module Location 3 Pry up the the RTC battery from the adhesive and remove it Figure 3 31 Figure 3 31 RTC battery B A C A B ...

Page 127: ...Machine Maintenance Procedures 3 31 IMPORTANT Follow local regulations for battery Figure 3 31 disposal ...

Page 128: ...hermal module C on the mainboard Refer to Figure 3 30 2 Disconnect the thermal fan cable from mainboard connector B Figure 3 32 3 Loosen four 4 captive screws A in numerical order from one 1 to four 4 Refer to Figure 3 32 4 Remove thermal module from the mainboard Figure 3 32 Thermal Module 1 2 3 B A 4 A ...

Page 129: ...rerequisite Thermal Module Removal 1 Find CPU processor B on the mainboard Refer to Figure 3 33 2 Rotate the cam lock A to the unlock position Figure 3 33 Figure 3 33 CPU Processor 3 Remove CPU processor B from Mainboard Figure 3 34 Figure 3 34 CPU Processor A B ...

Page 130: ... 1 Peel the left end of the tape C securing the antenna on the base assembly and remove the antennas B from the cable guides Figure 3 35 2 Remove three 3 screws A from LCD hinges Figure 3 35 Figure 3 35 LCD Module 3 Remove the LCD module from the base assembly Figure 3 36 Figure 3 36 LCD Module Removal A A B C ...

Page 131: ...Machine Maintenance Procedures 3 35 CAUTION Make sure all cables and antennas are moved away from the device to avoid damage during removal ID Size Quantity Screw Type A M2 5 6 0 3 ...

Page 132: ...isplay Module Removal 1 Find Support Brackets B on the base assembly Refer to Figure 3 37 2 Remove four 4 screws A securing the support brackets in place Figure 3 37 3 Remove the support brackets B from the base assembly Figure 3 37 Support Brackets ID Size Quantity Screw Type A M2 5 4 4 A A B B ...

Page 133: ...3 37 DC in Jack Removal 0 Prerequisite LCD Liquid Crystal Display Module Removal 1 Find DC in Jack Module A on the base assembly Refer to Figure 3 38 2 Remove DC in Jack Module A from the base assembly Figure 3 38 DC in Jack Module A ...

Page 134: ...Flowchart 0 Figure 3 39 LCD Module Disassembly Flowchart Table 3 4 Screw List Step Size Quantity Acer Part No LCD Bezel Removal M2 5 4 2 86 D01V7 001 LCD Panel Removal M2 5 4 6 86 D01V7 001 LCD Bracket Removal M2 0 3 0 4 86 SA107 001 LCD Bezel LCD Module LCD Panel Camera LVDS Cable LCD Bracket ...

Page 135: ... 0 Prerequisite LCD Liquid Crystal Display Module Removal 1 Remove two 2 screw mylar A from the LCD bezel Figure 3 40 Figure 3 40 LCD Bezel Screw Mylar 2 Remove two 2 screws B securing the LCD bezel in place Figure 3 41 Figure 3 41 LCD Bezel Screw A A B B ...

Page 136: ...ezel up by releasing it from the latches Figure 3 42 Figure 3 42 LCD Bezel 4 Continue along the sides of the bezel until all the latches have been released Figure 3 43 Figure 3 43 LCD Bezel 5 Lift the bezel from LCD module ID Size Quantity Screw Type B M2 5 4 2 ...

Page 137: ...val 1 Find the camera module A in the LCD module Figure 3 44 Figure 3 44 Camera Module Location 2 Disconnect the camera cable B from connector C Figure 3 45 NOTE NOTE Use care not to damage the cable Figure 3 45 Camera Cable 3 Lift the camera module A from the adhesive and remove it A B C ...

Page 138: ...isite Camera Module Removal 1 Find microphone B on the LCD cover Figure 3 46 2 Remove the microphone B from its compartment as shown in Figure 3 46 Figure 3 46 Microphone 3 Remove the six 6 screws A from the LCD panel Figure 3 47 Figure 3 47 LCD Panel B B A A C A A ...

Page 139: ...tenance Procedures 3 43 4 Lift the LCD panel C from LCD cover Figure 3 47 CAUTION Make sure all cables are moved away from the device to avoid damage during LCD Panel removal ID Size Quantity Screw Type A M2 5 4 6 ...

Page 140: ...ance Procedures LCD Bracket Removal 0 Prerequisite LCD Panel Removal 1 Remove the four 4 screws A Figure 3 48 Figure 3 48 LCD Bracket 2 Remove LCD bracket from the LCD panel ID Size Quantity Screw Type A M2 0 3 0 4 A A A A ...

Page 141: ...ite LCD Panel Removal 1 Carefully remove the LVDS and camera cable A from the adhesive on the rear of the LCD panel Figure 3 49 Figure 3 49 LVDS and Camera Cable 2 Remove the clear mylar tape B securing the camera cable to the LCD panel Figure 3 50 Figure 3 50 Camera Cable A A B ...

Page 142: ...the yellow tape C securing the LVDS cable to the LCD panel connector D Figure 3 51 Figure 3 51 LVDS Cable 4 Disconnect the LVDS cable E from LCD panel connector D Figure 3 51 5 Remove the LVDS and camera cable from the LCD panel Figure 3 49 C D E ...

Page 143: ... and Camera Cable 0 1 Place LVDS and camera cable A on the rear of the LCD panel Figure 3 52 Figure 3 52 LVDS and Camera Cable 2 Connect the LVDS cable E to the LCD panel connector D and adhere the yellow tape C to secure the LVDS cable in place Figure 3 53 Figure 3 53 LVDS Cable A C D E ...

Page 144: ...nance Procedures 3 Adhere the clear mylar tape B to secure the camear cable in place Figure 3 54 Figure 3 54 Camera Cable 4 Replace the adhesives to secure the LVDS and camera cable on the rear of the LCD panel in place B ...

Page 145: ...ures 3 49 Replacing the LCD Bracket 0 1 Place LCD bracket on the LCD panel Figure 3 55 Figure 3 55 LCD Bracket 2 Install and secure four 4 screws A to the LCD bracket Figure 3 55 ID Size Quantity Screw Type A M2 0 3 0 4 A A A A ...

Page 146: ...Place LCD panel C on the LCD cover Figure 3 56 Figure 3 56 LCD Panel 2 Install and secure six 6 screws A to the LCD panel on the LCD cover Figure 3 56 3 Place the microphone B back to its compartment on the LCD cover Figure 3 57 Figure 3 57 Microphone B A A C A A B ...

Page 147: ...Machine Maintenance Procedures 3 51 ID Size Quantity Screw Type A M2 5 4 6 ...

Page 148: ...e 0 1 Place the camera module A on the LCD cover and secure it in place with adhesives Figure 3 58 Figure 3 58 Camera Module Location 2 Connect the camera cable B to connector C Figure 3 59 NOTE NOTE Use care not to damage the cable Figure 3 59 Camera Cable A B C ...

Page 149: ...ocedures 3 53 Replacing the LCD Bezel 0 1 Place LCD bezel on the LCD module Figure 3 60 Figure 3 60 LCD Bezel 2 Press along the edges of the LCD bezel to secure the latches on the LCD module Figure 3 61 Figure 3 61 LCD Bezel ...

Page 150: ...Install and secure two 2 screws B to the LCD bezel Figure 3 62 Figure 3 62 LCD Bezel Screw 4 Attach and secure two 2 screw mylar A to the LCD bezel Figure 3 63 Figure 3 63 LCD Bezel Screw Mylar ID Size Quantity Screw Type B M2 5 4 2 B B A A ...

Page 151: ...s 3 55 Main Unit Reassembly Process 0 Replacing the DC in Jack 0 1 Place DC in Jack Module A on the base assembly Figure 3 64 2 Secure DC in cable to the cable guide on the base assembly Figure 3 64 Figure 3 64 DC in Jack Module A ...

Page 152: ...lacing the Support Bracket 0 1 Place the support brackets B on the base assembly Figure 3 65 2 Install and secure four 4 screws A to the support brackets Figure 3 65 Figure 3 65 Support Brackets ID Size Quantity Screw Type A M2 5 4 4 A A B B ...

Page 153: ...the Base Assembly The LVDS cable and the antenna must be placed above the LCD hinges Figure 3 66 Figure 3 66 Replacing the LCD Module CAUTION Make sure all cables and antennas are moved away from the device to avoid damage during removal 2 Install and secure three 3 screws A to LCD hinges Figure 3 67 Figure 3 67 LCD Module A A B C ...

Page 154: ...3 58 Machine Maintenance Procedures 3 Place the antennas B to the cable guides and secure it with the tape C Figure 3 67 ID Size Quantity Screw Type A M2 5 6 0 3 ...

Page 155: ...Procedures 3 59 Replacing the CPU Processor 0 1 Place CPU processor B on the mainboard Figure 3 68 Figure 3 68 CPU Processor Socket 2 Tighten the cam lock A to the locked position Figure 3 69 Figure 3 69 CPU Processor B A ...

Page 156: ...or use Silmore GP50 Honeywell Jet Motor 7762 The following thermal pads are approved for use Eapus XR PE 1 Remove all traces of thermal grease from CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Apply small amount of thermal grease to center of CPU NOTE NOTE Force used during installation of thermal module is sufficient to spread grease ...

Page 157: ...s 3 61 4 Tighten four 4 captive screws A in numerical order from one 1 to four 4 to mainboard Figure 3 70 Ensure the thermal module is properly aligned and seated 5 Connect the thermal fan cable to mainboard connector B Figure 3 70 ...

Page 158: ...e RTC battery 0 1 Place the RTC battery A onto the mainboard and secure it in place with adhesives Figure 3 71 Figure 3 71 RTC battery 2 Connect the RTC battery cable to mainboard connector B Figure 3 72 Figure 3 72 Connecting the RTC battery A B A B ...

Page 159: ... the base assembly Figure 3 73 Figure 3 73 Replacing the Speaker Module 2 Install and secure four 4 screws B to the base assembly Figure 3 74 Figure 3 74 Speaker Module 3 Secure the speaker cable A to the cable guides from left to right Figure 3 74 ID Size Quantity Screw Type B M2 2 4 C A B B ...

Page 160: ...75 Figure 3 75 Replacing the Mainboard 2 Install and secure two 2 screws C to mainboard Figure 3 76 Figure 3 76 Mainboard Frontside 3 Connect IO Board FPC to mainboard connector F Figure 3 76 4 Connect DC in cable to mainboard connector E Figure 3 76 5 Connect LVDS cable to mainboard connector D Figure 3 76 D C C E F ...

Page 161: ...chine Maintenance Procedures 3 65 6 Connect the speaker cable to mainboard connector B on the backside of the mainboard Figure 3 77 Figure 3 77 Mainboard Backside ID Size Quantity Screw Type C M2 5 4 2 B ...

Page 162: ...he IO Board 0 1 Place IO Board D on the base assembly Figure 3 79 Figure 3 78 Component Location 2 Install and secure one 1 screw C to the IO board Figure 3 79 Figure 3 79 IO Board 3 Connect IO board FPC A to IO board connector B Figure 3 79 D A C B ...

Page 163: ...Machine Maintenance Procedures 3 67 ID Size Quantity Screw Type C M2 5 4 1 ...

Page 164: ...case on the base assembly and align it properly to the edge of the system Figure 3 80 Figure 3 80 Replacing the Upper Case 2 Install and secure two 2 screws C to the upper case Figure 3 81 Figure 3 81 Touchpad FPC 3 Connect touchpad FPC A to mainboard connector B Figure 3 81 A B C C ...

Page 165: ...ce Procedures 3 69 4 Install and secure twenty 20 screws to the base assembly Figure 3 82 Figure 3 82 Upper Case Screw Location ID Size Quantity Screw Type Red Call out M2 5 6 0 13 Green Call out M2 0 3 0 7 C M2 5 6 0 2 ...

Page 166: ... 0 Replacing the HDD Hard Disk Drive Module 0 1 Place HDD brackets G onto HDD Figure 3 83 Figure 3 83 HDD Bracket 2 Install and secure four 4 screws F to HDD brackets G Figure 3 84 Figure 3 84 HDD Module 3 Attach HDD cable to HDD connector E Figure 3 84 G G E G F F G F F ...

Page 167: ...71 4 Place HDD module onto the base assembly and connect HDD module to mainboard connector C Figure 3 85 Figure 3 85 HDD Module 5 Connect HDD cable to mainboard connector D Figure 3 85 ID Size Quantity Screw Type F M3 0 3 5 Ni 4 D C B ...

Page 168: ...g the DIMM Dual In line Memory Module Module 0 1 Insert DIMM into mainboard connector B Figure 3 86 Figure 3 86 DIMM Modules 2 Push down on DIMM until module clips A lock in position Figure 3 86 3 Repeat steps 2 and 3 for remaining modules A A B ...

Page 169: ... Place WLAN module into mainboard connector E Figure 3 87 Figure 3 87 WLAN Module 2 Install and secure one 1 screw A to the WLAN module Figure 3 88 Figure 3 88 WLAN Module 3 Connect the main C and auxiliary D antenna to the WLAN card Figure 3 88 ID Size Quantity Screw Type A M2 0 3 0 1 E A C D ...

Page 170: ...e Door 0 1 Slide the base door A downwards and towards the back of the system Figure 3 89 Figure 3 89 Replacing the Base Door 2 Install and secure four 4 screws to the base door Figure 3 90 Figure 3 90 Base Door ID Size Quantity Screw Type A M2 5 6 0 4 A ...

Page 171: ...eyboard C face down on the palm rest Refer to Figure 3 91 Figure 3 91 Keyboard FPC 2 Connect keyboard FPC A to mainboard connector B Figure 3 91 3 Turn the keyboard over and align the keyboard with the indentation in the upper case Figure 3 92 Figure 3 92 Keyboard Tabs A B C ...

Page 172: ...3 76 Machine Maintenance Procedures 4 Press down to secure the latches on the system Figure 3 93 Figure 3 93 Keyboard Latches ...

Page 173: ...igure 3 94 Figure 3 94 ODD Module 2 Install ODD bracket D on ODD module Figure 3 94 3 Install and secure two 2 screws C to secure the bracket D to the back of ODD Figure 3 94 4 Install ODD module into ODD bay Figure 3 95 Figure 3 95 ODD Module 5 Install and secure one 1 screw A to the ODD mudule Figure 3 95 D B C C B A ...

Page 174: ...3 78 Machine Maintenance Procedures ID Size Quantity Screw Type A M2 5 6 0 1 C M2 0 3 0 2 ...

Page 175: ...e Procedures 3 79 Replacing the Battery Pack 0 1 Silde the battery pack B back into the battery bay Figure 3 96 Figure 3 96 Battery 2 The battery realease latch A will automatically click back to the locked position B A ...

Page 176: ...3 80 Machine Maintenance Procedures Replacing the Dummy Card 0 1 Insert dummy card A Figure 3 97 1 Push card until spring latch locks Figure 3 97 Dummy Card A ...

Page 177: ...CHAPTER 4 Troubleshooting ...

Page 178: ...splay Issues 4 6 LCD Picture Failure 4 8 Internal Keyboard Failure 4 9 Touchpad Failure 4 10 Internal Speaker Failure 4 11 Internal Microphone Failure 4 13 USB Failure 4 14 Other Functions Failure 4 15 Intermittent Problems 4 16 Undetermined Problems 4 16 Post Codes 4 17 ...

Page 179: ...m responses 1 Obtain as much detailed information as possible about the problem 2 If possible verify the symptoms by re creating the failure through diagnostic tests or repeating the operation that led to the problem 3 Use Table 4 1 with the verified symptom to determine the solution 4 If the Issue is still not resolved refer to Online Support Information NOTE NOTE Do not replace non defective FRU...

Page 180: ...omputer and the outlet 3 Remove all surge protectors between the computer and the electrical outlet Plug the computer directly into a known serviceable electrical outlet 4 Disconnect the power and open the casing to check the thermal unit and fan airways are free of obstructions 5 Remove all external and non essential hardware connected to the computer that are not necessary to boot the computer t...

Page 181: ...Troubleshooting 4 5 6 Remove any recently installed software 7 If the Issue is still not resolved refer to Online Support Information ...

Page 182: ...s power by checking for one of the following Fans start up Status LEDs illuminate If no power refer to Power On Issues 3 Drain stored power by removing the power cable and battery Hold the power button for 10 seconds 4 Connect the power and reboot the computer 5 Connect an external monitor to the computer and switch between the internal Go to Power On Issue START Power On Ext DDRRAM module well co...

Page 183: ... as this may reduce display brightness 2 Adjust the brightness to its highest level Refer to the User Manual for instructions on adjusting the settings If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced Refer to Disassembly Process 3 Check the display resolution is correctly configured Minimize or close all Windows If display size is only abnormal ...

Page 184: ...ing LCD Picture Failure 0 If the LCD fails perform the following Figure 4 3 LCD Failure Start Check LCD module Swap LCD cable LCD panel OK NG Check MB LCD connector and cable Reassemble Re plug LCD cable OK NG Swap M B ...

Page 185: ...shooting 4 9 Internal Keyboard Failure 0 If the Keyboard fails perform the following Figure 4 4 Keyboard Failure No No START Keyboard FPC well connected Connect it well Keyboard OK Replace keyboard Replace M B ...

Page 186: ...Touchpad Failure 0 If the Touchpad fails perform the following Figure 4 5 Touchpad Failure Start OK NG OK NG Check M B T P FFC Re assemble the T P FFC to M B Check TouchPad Swap Reassemble the T P board or T P FFC Swap M B ...

Page 187: ...e Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 3 If updated recently roll back the audio driver to the previous version 4 Remove and reinstall the audio driver 5 Make sure that all volume controls are set mid range Start Check M B SPK cable Re assemble the SP...

Page 188: ...OTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow the on screen prompts to configure the speakers 8 Remove any recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore 10 If the issue is remains repeat step 9...

Page 189: ... Right click on the microphone and select Enable 4 Select the microphone then click Properties Select the Levels tab 5 Increase the volume to the maximum setting and click OK 6 Test the microphone hardware Select the microphone and click Configure Select Set up microphone Select the microphone type from the list and click Next Follow the on screen prompts to complete the test 7 If the Issue is sti...

Page 190: ... USB Failure 0 If the USB on the right side fails perform the following Figure 4 8 USB Failure Start Check USB B to M B cable Re assemble the USB B cable to M B OK NG Check USB B OK Swap USB B and USB cable OK NG Swap M B ...

Page 191: ...Troubleshooting 4 15 Other Functions Failure 0 1 Check if drives are functioning correctly 2 Check if external modules are functioning correctly 3 Change mainboard to check if current one is defective ...

Page 192: ...e incorrect whether a short circuit is suspected or whether the system is inoperative Perform the following procedures to isolate the failing FRU do not isolate non defective FRU NOTE NOTE Verify that all attached devices are supported by the computer NOTE NOTE Verify that the power supply being used at the time of the failure is operating correctly Refer to Power On Issues 1 Remove power from the...

Page 193: ...rve 0xE8 0xEB Reserved 0xD8 0xE0 0xE5 0xE7 0xEC 0xF8 Table 4 3 SEC Phase POST Code Table Functionality Name Include PostCode h Phase Post Code Description SEC_SYSTEM_POWER_ON SEC 01 CPU power on and switch to Protected mode SEC_BEFORE_MICROCODE_PATCH SEC 02 Patching CPU microcode SEC_AFTER_MICROCODE_PATCH SEC 03 Setup Cache as RAM SEC_ACCESS_CSR SEC 04 PCIE MMIO Base Address initial SEC_GENERIC_MS...

Page 194: ...lization PEI_PROGRAM_CLOCK_GEN PEI 7A Clock Generator Initialization PEI_IGD_EARLY_INITIAL PEI 7B Internal Graphic device early Initialization PEI_HECI_INIT PEI 7C HECI Initialization PEI_WATCHDOG_INIT PEI 7D Watchdog timer Initialization PEI_MEMORY_INIT PEI 7E Memory Initial for Normal boot PEI_MEMORY_INIT_FOR_CRISIS PEI 7F Memory Initial for Crisis Recovery PEI_MEMORY_INSTALL PEI 80 Simple Memor...

Page 195: ...ge Middle initialization DXE_SIO_INIT DXE 46 Super I O DXE initialization DXE_LEGACY_REGION DXE 47 Setup Legacy Region service DXE_SB_INIT DXE 48 South Bridge Middle initialization DXE_IDENTIFY_FLASH_DEVICE DXE 49 Identify Flash device DXE_FTW_INIT DXE 4A Fault Tolerant Write verification DXE_VARIABLE_INIT DXE 4B Variable Service initialization DXE_VARIABLE_INIT_FAIL DXE 4C Fail to initial Variabl...

Page 196: ...tion DXE_FLASH_PART_NONSUPPORT DXE 62 Do not support flash part which is defined in SpiDevice c 3rd party relate functions Platform dependence Table 4 6 BDS Phase POST Code Table Functionality Name Include PostCode h Phase Post Code Description BDS_ENTER_BDS BDS 10 Enter BDS entry BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service BDS_ASF_INIT BDS 12 ASF Initialization BDS_PCI_ENUMERATION_START BDS ...

Page 197: ...S BDS 25 AHCI device initialization BDS_CONNECT_LEGACY_ROM BDS 26 Dispatch option ROMs BDS_ENUMERATE_ALL_BOOT_OPTION BDS 27 Get boot device information BDS_END_OF_BOOT_SELECTION BDS 28 End of boot selection BDS_ENTER_SETUP BDS 29 Enter Setup Menu BDS_ENTER_BOOT_MANAGER BDS 2A Enter Boot manager BDS_BOOT_DEVICE_SELECT BDS 2B Try to boot system to OS BDS_EFI64_SHADOW_ALL_LEGACY_ROM BDS 2C Shadow Mis...

Page 198: ...OOT SECTOR POST_BDS FE Try to Boot with INT 19 Table 4 8 S3 Functions POST Code Table Functionality Name Include PostCode h Phase Post Code Description S3_RESTORE_MEMORY_CONTROLLER PEI C0 Memory initial for S3 resume S3_INSTALL_S3_MEMORY PEI C1 Get S3 resume required data from memory S3_SWITCH_STACK PEI C2 Start to use memory during S3 resume S3_MEMORY_CALLBACK PEI C3 Set cache for physical memory...

Page 199: ...EUP_S3 ASL E3 System wake up from S3 ASL_WAKEUP_S4 ASL E4 System wake up from S4 Table 4 10 SMM Functions POST Code Table Functionality Name Include PostCode h Phase Post Code Description SMM_IDENTIFY_FLASH_DEVICE SMM 0xA0 Identify Flash device in SMM SMM_SMM_PLATFORM_INIT SMM 0xA2 SMM service initial SMM_ACPI_ENABLE_START SMM 0xA6 OS call ACPI enable function SMM_ACPI_ENABLE_END SMM 0xA7 ACPI ena...

Page 200: ... by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found Used by Insyde debugger 0xD3 Debug port connect low speed device Used by Insyde debugger 0xD4 DDT Cable become low speed device Used by Insyde debugger 0xD5 DDT Cable Transmission Error Get descriptor fail Used by Insyde debugger 0xD6 DDT Cable Transmission Error Set Debug mode fail Used by Insyde debugger 0xD7...

Page 201: ...CHAPTER 5 Jumper and Connector Locations ...

Page 202: ...5 2 Mainboard Jumper and Connector Locations 5 3 Clearing Password Check and BIOS Recovery 5 5 Clearing Password Check 5 5 BIOS Recovery by Crisis Disk 5 7 ...

Page 203: ...ions Mainboard Jumper and Connector Locations 0 Figure 5 1 Mainboard Top Table 5 1 Mainboard Top Item Description Item Description 1 LVDS Connector 4 Bluetooth Connector 2 Keyboard Connector 5 USB Connector 3 Touchpad Connector 6 Cardreader Connector 1 2 3 4 5 6 ...

Page 204: ...on 1 DC IN Connector 9 Microphone Connector 2 Fan Connector 10 USB Connector 3 Battery Connector 11 HDMI Connector 4 ODD Connector 12 VGA Connector 5 RTC battery Connector 13 Speaker Connector 6 HDD Connector 14 RJ 45 Connector 7 Mini Card Connector A CMOS Jumper 8 Headphone Connector 1 2 3 4 5 6 A 7 8 14 A 13 12 11 10 9 ...

Page 205: ...nd or User Password for a security reason BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu However once it is necessary to bypass the password check users need to clear the password by the following steps 1 Press Power button 2 Press key before Acer logo disappears Figure 5 3 Figure 5 3 Keyboard Key Location 3 Select Boot Option item USB HDD as highlighted in...

Page 206: ...nector Locations Figure 5 4 BIOS Boot Option Meun NOTE NOTE If BIOS setup menu item Supervisor Password Is and User Password Is is set to Set and Password on Boot is set to Enabled then Crisis Recovery disc must be used ...

Page 207: ... a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage 0 NOTE NOTE Prior to performing the recovery prepare a Crisis USB key The Crisis USB key is created by executing the Crisis Disk program on another system with Windows 7 OS To Create a Crisis USB key perform the following 1 Format the USB storage disk using the Fast Format option 2 Save ROM file file name ZQW fd to th...

Page 208: ...5 8 Jumper and Connector Locations ...

Page 209: ...CHAPTER 6 FRU Field Replaceable Unit List ...

Page 210: ...6 2 Exploded Diagrams 6 4 FRU List 6 8 Screw List 6 18 ...

Page 211: ...nal web or channel Part number changes will not be noted on the printed Service Guide For Acer AUTHORIZED SERVICE PROVIDERS the Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines NOTE NOTE To scrap or to ...

Page 212: ...6 1 System Exploded Diagram Table 6 1 System Exploded Diagram No Description Acer Part No 1 LCD Assembly 6M V7BN7 003 2 Keyboard KB I140A 321 3 Upper Case 60 V7BN7 001 4 Thermal Module Assembly 60 RYYN7 014 5 System Memory KN 4GB0B 015 13 12 11 1 3 4 6 10 9 8 7 5 2 ...

Page 213: ...N7 001 7 MainBoard NB V7B11 001 8 Lower Case 60 M0RN7 002 9 HDD Assembly 33 RHS07 005 10 Base Door 42 M0RN7 001 11 Battery Module BT 00603 124 12 USB Board 55 M0RN7 001 13 ODD Assembly 6M V7BN7 001 Table 6 1 System Exploded Diagram No Description Acer Part No ...

Page 214: ...ed Diagram Table 6 2 LCD Assembly Exploded Diagram No Description Acer Part No 1 Camera Module NC 21411 002 2 LCD Screw Mylar 47 V7BN7 001 3 LCD Bezel 60 V7BN7 004 4 LCD Bracket Left 33 V7BN7 001 5 LCD LED Panel LK 14005 013 6 LVDS Cable 50 RYYN7 006 1 2 3 7 8 9 4 5 6 ...

Page 215: ...FRU Field Replaceable Unit List 6 7 7 LCD Cover 60 V7BN7 003 8 Antenna LZ 23500 006 9 LCD Bracket Right 33 V7BN7 002 Table 6 2 LCD Assembly Exploded Diagram No Description Acer Part No ...

Page 216: ...032 Adapter LITE ON 90W 19V 1 7x5 5x11 Blue PA 1900 32AW LV5 Low profile LF AP 09003 024 Adapter Chicony Power 90W 19V 1 7x5 5x11 Blue A10 090P3A A090A029L LV5 low profile LF AP 0900H 001 BATTERY Battery SANYO AS10D31 Li Ion 3S2P SANYO 6 cell 4400mAh Main COMMON new IC BQ8055 BT 00603 124 Battery SONY AS10D41 Li Ion 3S2P SONY 6 cell 4400mAh Main COMMON ID AS10D41 BT 00604 049 Battery PANASONIC AS1...

Page 217: ...V7 004 POWER CORD V943B30001218008 DANISH 3P 27 A03V7 006 POWER CORD AF S INDIA 27 A50V7 001 POWER CORD AU W LABEL 3 PIN 27 A50V7 003 POWER CORD V50CB3T3012180QD TW 110V 3P 27 A99V7 002 POWER CORD SWI 1 8M 3PBLACK FZ010008 011 27 A99V7 004 POWER CORD ITALIAN 3PIN 27 A99V7 005 POWER CORD ARGENTINE 3 PIN BLACK 27 S0207 001 POWER CORD BRAZIL IMETRO 3 PIN 27 S0607 001 POWER CORD S A 1 8M 3BLACK FZ0100...

Page 218: ...CABLE DC IN FOR 65W 50 RYYN7 002 FFC USB BOARD TO M B 50 M0RN7 001 CASE COVER BRACKET ASSEMBLY Lower Case 60 M0RN7 002 Upper Case 60 V7BN7 001 Base Door 42 M0RN7 001 Support BRACKET 33 RR607 003 DUMMY CARD 42 RYYN7 001 Table 6 3 FRU List Category Description Acer Part No ...

Page 219: ... DC KC 97001 DPB DVD RW DRIVE ODD PIONEER BD COMBO 12 7mm Tray DL 4X BDC TD03RT LF W O bezel 1 01 SATA Zero Power BUS Encryption Windows 7 KO 00605 002 ODD HLDS BD COMBO 12 7mm Tray 6X CT40N LF HF W O bezel SATA support BDXL WIN7 KO 0060D 008 ODD PIONEER Super Multi DRIVE 12 7mm Tray DL 8X DVR TD11RS LF W O bezel 1 01 SATA HF ZP HME OPU KU 00805 051 ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8...

Page 220: ...HF F W GN003J 4K KH 32004 005 HDD HGST 2 5 5400rpm 320GB HTS545032A7E380 Jaguar B7 500G P SATA 8MB LF HF F W DA4466 KH 32007 016 HDD WD 2 5 7200rpm 320GB WD3200BEKT 22PVMT0 MX320S 320G P SATA 16MB LF F W 01 01A01 KH 32008 021 HDD WD 2 5 5400rpm 320GB WD3200BPVT 22JJ5T0 ML320S AF2 320G P 4K drive SATA 8MB LF HF F W 01 01A01 KH 32008 024 HDD SEAGATE 2 5 5400rpm 500GB ST9500325AS 9HH134 189 Wyatt wit...

Page 221: ...750GB ST750LM022 HN M750MBB M8 500G P SATA 8MB LF HF F W 2AR10001 KH 75001 014 HDD SEAGATE 2 5 7200rpm 750GB ST9750420AS 9RT14G 500 Desaru Generic code SATA 16MB LF HF F W 0001SDM5 KH 75001 015 HDD TOSHIBA 2 5 5400rpm 750GB MK7559GSX 375G P Capricorn BS 4K drive SATA 8MB LF HF F W GNDD3J KH 75004 001 HDD HGST 2 5 5400rpm 750GB HTS547575A9E384 Jet B 375G P SATA 8MB LF F W DA3872 KH 75007 004 HDD WD...

Page 222: ...10B BW4T Internal 14 Standard 89KS Black French Texture KB I140A 303 Keyboard ACER BW4T_A10B BW4T Internal 14 Standard 89KS Black German Texture KB I140A 304 Keyboard ACER BW4T_A10B BW4T Internal 14 Standard 88KS Black Greek Texture KB I140A 305 Keyboard ACER BW4T_A10B BW4T Internal 14 Standard 89KS Black Hungarian Texture KB I140A 306 Keyboard ACER BW4T_A10B BW4T Internal 14 Standard 89KS Black I...

Page 223: ...18 Keyboard ACER BW4T_A10B BW4T Internal 14 Standard 89KS Black Turkish Texture KB I140A 319 Keyboard ACER BW4T_A10B BW4T Internal 14 Standard 89KS Black UK Texture KB I140A 320 Keyboard ACER BW4T_A10B BW4T Internal 14 Standard 88KS Black US International Texture KB I140A 321 Keyboard ACER BW4T_A10B BW4T Internal 14 Standard 88KS Black US International w Hebrew Texture KB I140A 322 Keyboard ACER B...

Page 224: ... R 33 V7BN7 002 LCD CABLE W MIC 50 RYYN7 006 CAMERA Liteon HD LT_OV9726_SP 3 5mm NC 21411 002 Chicony HD CH_OV9726_AU 3 5mm NC 21411 006 MAINBOARD MAIN BOARD TMP243 HM77 UMA W CPU BKT W O CPU RAM NB V7B11 001 MAIN BOARD TMP243 HM77 N13PGL 1G W CPU BKT HEATSINK W O CPU RAM NB V7C11 001 Table 6 3 FRU List Category Description Acer Part No ...

Page 225: ... THERMAL MODULE THERMAL MODULE UMA 35W 60 RYYN7 013 THERMAL MODULE DIS 35W 60 RYYN7 014 SPEAKER SPEAKER SET W R L 23 RYYN7 001 MISCELLANEOUS LCD SCREW MYLAR 47 V7BN7 001 RUBBER LCD BEZEL MIDDLE 47 V7BN7 002 RUBBER LCD BEZEL UP 47 V7BN7 003 RUBBER BASE HDD BOTTOM 47 V7BN7 004 RUBBER BASE HDD UP 47 V7BN7 005 RUBBER FOOT BASE BACK R PULS 0 4mm 47 V7BN7 006 RUBBER FOOT BASE BACK L 47 V7BN7 007 RUBBER ...

Page 226: ... Description Acer Part No SCREW M2 3 0 I BNI NYLOK IRON 86 D01V7 001 SCREW M2 0 4 2 I BNI NYLOK 7 0 6 IRON 86 SA107 001 SCREW M2 0 4 2 I BNI NYLOK 7 0 6 IRON 86 W4107 002 SCREW M2 5 6 I BNI NYLOK 86 A08V7 004 SCREW M2 0 5 0 I BUWZN NYLON 86 RYYN7 003 SCREW M3 0 5 3 5I 86 TDY07 003 ...

Page 227: ...CHAPTER 7 Model Definition and Configuration ...

Page 228: ...7 2 TravelMate P243 Series 7 3 ...

Page 229: ...MP243 M 53212G50Makk W7PR64XTSTW1 MC UMACkk_3U 1 2G 500_L 6L2 2 5R na_Ather os WB222_1 3M HD_AN_TC11SP1 TMP243 M B81 2G32Makk TWN GCTWN NX V7BTA 003 TMP243 M B812G32Makk W7PR64XTSTW1 MC UMACkk_3U 1 2G 320 6L2 2 5R na_Atheros WB222_1 3M HD_AN_TC11SP1 TMP243 M 532 14G50Makk PA Canada NX V7BAA 001 TMP243 M 53214G50Makk W7PR64XTSCA2 MC UMACkk_3U 1 4G 500_7 2K 6L2 2 5R na_At heros WB222_1 3M HD_AN_FR82...

Page 230: ...r os WB222_1 3M HD_AN_XS11 TMP243 M 323 72G50Makk CHINA China NX V7BCQ 002 TMP243 M 32372G50Makk LinpusMGTCN1 UMACkk_3U 1 2G 500_L 6L2 2 5R na_Ather os WB222_1 3M HD_AN_ZH41 TMP243 M 524 52G50Makk CHINA China NX V7BCQ 001 TMP243 M 52452G50Makk LinpusMGTCN1 UMACkk_3U 1 2G 500_L 6L2 2 5R na_Ather os WB222_1 3M HD_AN_ZH41 TMP243 M 532 12G50Makk AAP Indonesia NX V7BSN 002 TMP243 M 53212G50Makk LinpusM...

Page 231: ...G50Makk W7PR64XTSGB1 MC UMACkk_3U 1 4G 500_L 6L2 2 5R na_Ather os WB222_1 3M HD_AN_EN11SP1 TMP243 M 524 54G50Makk EMEA UK NX V7BEK 003 TMP243 M 52454G50Makk W7PR64XTSGB1 MC UMACkk_3U 1 4G 500_L 6L2 2 5R na_Ather os WB222_1 3M HD_AN_EN11SP1 TMP243 M 323 54G32Makk EMEA UK NX V7BEK 004 TMP243 M 32354G32Makk W7PR64XTSGB1 MC UMACkk_3U 1 4G 320 6L2 2 5R na_Atheros WB222_1 3M HD_AN_EN11SP1 TMP243 M 323 7...

Page 232: ...1 TMP243 M 323 72G50Makk AAP Thailand NX V7BST 003 TMP243 M 32372G50MakkEM W7PR32XEMTSTH1 MC UMACkk_3U 1 2G 500_L 6L2 2 5R na_Ather os WB222_1 3M HD_AN_TH71SP1 TMP243 M 524 52G50Makk AAP Thailand NX V7BST 004 TMP243 M 52452G50MakkEM W7PR32XEMTSTH1 MC UMACkk_3U 1 2G 500_L 6L2 2 5R na_Ather os WB222_1 3M HD_AN_TH71SP1 TMP243 M B81 4G32Makk EMEA UK NX V7BEK 005 TMP243 M B814G32Makk W7HP64TSGB1 MC UMA...

Page 233: ...002 TMP243 M 32372G32Makk W7PR64XTSDK2 MC UMACkk_3U 1 2G 320 6L2 2 5R na_Atheros WB222_HD_AN_ENS1SP1 TMP243 M 532 14G50Makk WW WW N9 V7BWW 003 TMP243 M 53214G50Makk W7PR64XTSWW1 MC UMACkk_3U 2 2G 500_L 6L2 2 5R na_Ather os WB222_1 3M HD_AN_ES62SP1 TMP243 M B81 4G50Makk EMEA Romania NX V7BEX 001 TMP243 M B814G50Makk LINPUSTRO2 UMACkk_3U 1 4G 500_L 6L2 2 5R na_Ather os WB222_HD_AN_ENF1 TMP243 M 532 ...

Page 234: ... UMACkk_3U 1 4G 500_L 6L2 2 5R na_Ather os WB222_HD_AN_RO11SP1 TMP243G 5321 4G32Makk WW WW N9 V7CWW 001 TMP243G 53214G32Makk W7PR32XTSWW9 MC N13PGL1GBCkk_3V3 2 2G 320 6L2 2 5R na_Atheros WB222_1 3M HD_AN_FRB1SP1 TMP243G 5332 8G50BDCakk WW WW N9 V7CWW 003 TMP243G 53328G50BDCakk W7HP64TWW1 MC N13PGL1GBCkk_3V3U 2 4G 500_L 6L2 2 5R na_Ather os WB222_1 3M HD_AN_ES62SP1 TMP243 MG 53 214G50Makk TWN GCTWN...

Page 235: ... N13PGL1GBCkk_3V3U 2 2G 500_L 6L2 2 5R na_Ather os WB222_1 3M HD_AN_TH71SP1 TMP243 MG 52 454G50Makk AAP Thailand NX V7CST 002 TMP243 MG 52454G50Makk EM W7PR32XEMTSTH1 MC N13PGL1GBCkk_3V3U 1 4G 500_L 6L2 2 5R na_Ather os WB222_1 3M HD_AN_TH71SP1 TMP243 MG 32 372G50Makk AAP Thailand NX V7CST 003 TMP243 MG 32372G50Makk EM W7PR32XEMTSTH1 MC N13PGL1GBCkk_3V3U 1 2G 500_L 6L2 2 5R na_Ather os WB222_1 3M ...

Page 236: ... Model Country Acer Part No CPU LCD TMP243 B812G 32Makk WW N9 V7BWW 001 CMB815 NLED14WXGA TMP243 M 524 52G50Makk GCTWN NX V7BTA 001 Ci52450M NLED14WXGA TMP243 M 532 12G50Makk GCTWN NX V7BTA 002 Ci53210M NLED14WXGA TMP243 M B81 2G32Makk GCTWN NX V7BTA 003 CMB815 NLED14WXGA TMP243 M 532 14G50Makk Canada NX V7BAA 001 Ci53210M NLED14WXGA TMP243 33114 G32Makk WW N9 V7BWW 002 Ci33110M NLED14WXGA TMP243 ...

Page 237: ...NX V7BEK 001 CMB815 NLED14WXGA TMP243 M 323 54G50Makk UK NX V7BEK 002 Ci32350M NLED14WXGA TMP243 M 524 54G50Makk UK NX V7BEK 003 Ci52450M NLED14WXGA TMP243 M 323 54G32Makk UK NX V7BEK 004 Ci32350M NLED14WXGA TMP243 M 323 72G50Makk GCTWN NX V7BTA 004 Ci32370M NLED14WXGA TMP243 M B81 2G32Makk Vietnam NX V7BSV 001 CMB815 NLED14WXGA TMP243 M 323 72G50Makk Vietnam NX V7BSV 002 Ci32370M NLED14WXGA TMP24...

Page 238: ...V7BWW 003 Ci53210M NLED14WXGA TMP243 M B81 4G50Makk Romania NX V7BEX 001 CMB815 NLED14WXGA TMP243 M 532 14G50Makk Romania NX V7BEX 002 Ci53210M NLED14WXGA TMP243 M 323 74G50Makk Romania NX V7BEX 003 Ci32370M NLED14WXGA TMP243 M B96 04G50Makk Romania NX V7BEX 004 PMDB960 NLED14WXGA TMP243 M B96 04G50Makk Romania NX V7BEX 005 PMDB960 NLED14WXGA TMP243 M B81 4G50Makk Romania NX V7BEX 006 CMB815 NLED1...

Page 239: ...1 8G32Makk WW N9 V7CWW 002 Ci53210M NLED14WXGA TMP243 MG 53 328G32BDCakk WW N9 V7CWW 004 Ci53320M NLED14WXGA TMP243 MG 32 374G50Makk Romania NX V7CEX 001 Ci32370M NLED14WXGA TMP243 MG 53 214G50Makk Romania NX V7CEX 002 Ci53210M NLED14WXGA TMP243 MG 53 218G50Makk Romania NX V7CEX 003 Ci53210M NLED14WXGA Table 7 3 VGA Chip VRAM Model Country Acer Part No VGA Chip VRAM TMP243 B812G 32Makk WW N9 V7BWW...

Page 240: ... TMP243 M 532 12G50Makk Philippines NX V7BSP 002 UMA N TMP243 M B81 2G32Makk Indonesia NX V7BSN 003 UMA N TMP243 M 323 54G50Makk Thailand NX V7BST 001 UMA N TMP243 M B81 2G50Makk Chile NX V7BAL 001 UMA N TMP243 M B81 2G32Makk UK NX V7BEK 001 UMA N TMP243 M 323 54G50Makk UK NX V7BEK 002 UMA N TMP243 M 524 54G50Makk UK NX V7BEK 003 UMA N TMP243 M 323 54G32Makk UK NX V7BEK 004 UMA N TMP243 M 323 72G5...

Page 241: ...G50Makk Vietnam NX V7BSV 005 UMA N TMP243 M 532 14G50Makk Singapore NX V7BSG 001 UMA N TMP243 M 532 12G50Makk Malaysia NX V7BSM 002 UMA N TMP243 M 323 72G32Makk Denmark NX V7BED 002 UMA N TMP243 M 532 14G50Makk WW N9 V7BWW 003 UMA N TMP243 M B81 4G50Makk Romania NX V7BEX 001 UMA N TMP243 M 532 14G50Makk Romania NX V7BEX 002 UMA N TMP243 M 323 74G50Makk Romania NX V7BEX 003 UMA N TMP243 M B96 04G50...

Page 242: ...V7CST 001 N13PGL 1G DDR3 64 16 8 TMP243 MG 52 454G50Makk Thailand NX V7CST 002 N13PGL 1G DDR3 64 16 8 TMP243 MG 32 372G50Makk Thailand NX V7CST 003 N13PGL 1G DDR3 64 16 8 TMP243G 5321 8G32Makk WW N9 V7CWW 002 N13PGL 1G DDR3 64 16 8 TMP243 MG 53 328G32BDCakk WW N9 V7CWW 004 N13PGL 1G DDR3 64 16 8 TMP243 MG 32 374G50Makk Romania NX V7CEX 001 N13PGL 1G DDR3 64 16 8 TMP243 MG 53 214G50Makk Romania NX ...

Page 243: ...I N N500GB5 4KS TMP243 M 323 72G50Makk China NX V7BCQ 002 SO2GBIII N N500GB5 4KS TMP243 M 524 52G50Makk China NX V7BCQ 001 SO2GBIII N N500GB5 4KS TMP243 M 532 12G50Makk Indonesia NX V7BSN 002 SO2GBIII N N500GB5 4KS TMP243 M 532 12G50Makk Philippines NX V7BSP 002 SO2GBIII N N500GB5 4KS TMP243 M B81 2G32Makk Indonesia NX V7BSN 003 SO2GBIII N N320GB5 4KS TMP243 M 323 54G50Makk Thailand NX V7BST 001 S...

Page 244: ...TMP243 M 323 74G32Makk Denmark NX V7BED 001 SO4GBIII N N320GB5 4KS TMP243 M B97 02G32Makk Vietnam NX V7BSV 004 SO2GBIII N N320GB5 4KS TMP243 M 323 72G50Makk Thailand NX V7BST 005 SO2GBIII N N500GB5 4KS TMP243 M 532 12G50Makk Vietnam NX V7BSV 005 SO2GBIII N N500GB5 4KS TMP243 M 532 14G50Makk Singapore NX V7BSG 001 SO4GBIII N N500GB5 4KS TMP243 M 532 12G50Makk Malaysia NX V7BSM 002 SO2GBIII N N500GB...

Page 245: ...52 452G50Makk China NX V7CCQ 001 SO2GBIII N N500GB5 4KS TMP243 MG 32 372G50Makk China NX V7CCQ 002 SO2GBIII N N500GB5 4KS TMP243 MG 53 212G50Makk Philippines NX V7CSP 001 SO2GBIII N N500GB5 4KS TMP243 MG 52 454G50Makk Thailand NX V7CST 001 SO2GBIII SO2GBIII N500GB5 4KS TMP243 MG 52 454G50Makk Thailand NX V7CST 002 SO4GBIII N N500GB5 4KS TMP243 MG 32 372G50Makk Thailand NX V7CST 003 SO2GBIII N N500...

Page 246: ...akk Philippines NX V7BSP 003 NSM8XS McAfee 5 in 1 Build in TMP243 M 532 12G50Makk Philippines NX V7BSP 004 NSM8XS McAfee 5 in 1 Build in TMP243 M 524 52G50Makk Malaysia NX V7BSM 001 NSM8XS McAfee 5 in 1 Build in TMP243 M 323 72G50Makk Philippines NX V7BSP 001 NSM8XS N 5 in 1 Build in TMP243 M 323 72G50Makk China NX V7BCQ 002 NSM8XS N 5 in 1 Build in TMP243 M 524 52G50Makk China NX V7BCQ 001 NSM8XS...

Page 247: ...23 72G50Makk Thailand NX V7BST 003 NSM8XS McAfee 5 in 1 Build in TMP243 M 524 52G50Makk Thailand NX V7BST 004 NSM8XS McAfee 5 in 1 Build in TMP243 M B81 4G32Makk UK NX V7BEK 005 NSM8XS McAfee 5 in 1 Build in TMP243 M 323 74G32Makk Denmark NX V7BED 001 NSM8XS McAfee 5 in 1 Build in TMP243 M B97 02G32Makk Vietnam NX V7BSV 004 NSM8XS N 5 in 1 Build in TMP243 M 323 72G50Makk Thailand NX V7BST 005 NSM8...

Page 248: ...3G 5332 8G50BDCakk WW N9 V7CWW 003 NBDCB McAfee 5 in 1 Build in TMP243 MG 53 214G50Makk GCTWN NX V7CTA 001 NSM8XS McAfee 5 in 1 Build in TMP243 MG 52 452G50Makk GCTWN NX V7CTA 002 NSM8XS McAfee 5 in 1 Build in TMP243 MG 52 452G50Makk China NX V7CCQ 001 NSM8XS N 5 in 1 Build in TMP243 MG 32 372G50Makk China NX V7CCQ 002 NSM8XS N 5 in 1 Build in TMP243 MG 53 212G50Makk Philippines NX V7CSP 001 NSM8X...

Page 249: ...A 001 3rd WiFi 2x2 AGN BT4 0 N HM77 TMP243 33114 G32Makk WW N9 V7BWW 002 3rd WiFi 2x2 AGN BT4 0 N HM77 TMP243 M 323 72G50Makk Indonesia NX V7BSN 001 3rd WiFi 2x2 AGN BT4 0 N HM77 TMP243 M 323 72G50Makk Philippines NX V7BSP 003 3rd WiFi 2x2 AGN BT4 0 N HM77 TMP243 M 532 12G50Makk Philippines NX V7BSP 004 3rd WiFi 2x2 AGN BT4 0 N HM77 TMP243 M 524 52G50Makk Malaysia NX V7BSM 001 3rd WiFi 2x2 AGN BT4...

Page 250: ... Vietnam NX V7BSV 002 3rd WiFi 2x2 AGN BT4 0 N HM77 TMP243 M 323 72G50Makk Vietnam NX V7BSV 003 3rd WiFi 2x2 AGN BT4 0 N HM77 TMP243 M B81 2G32Makk Indonesia NX V7BSN 004 3rd WiFi 2x2 AGN BT4 0 N HM77 TMP243 M 524 52G50Makk Thailand NX V7BST 002 3rd WiFi 2x2 AGN BT4 0 N HM77 TMP243 M 323 72G50Makk Thailand NX V7BST 003 3rd WiFi 2x2 AGN BT4 0 N HM77 TMP243 M 524 52G50Makk Thailand NX V7BST 004 3rd ...

Page 251: ... B81 4G50Makk Romania NX V7BEX 006 3rd WiFi 2x2 AGN BT4 0 N HM77 TMP243 M 323 74G50Makk Romania NX V7BEX 007 3rd WiFi 2x2 AGN BT4 0 N HM77 TMP243 M 532 14G50Makk Romania NX V7BEX 008 3rd WiFi 2x2 AGN BT4 0 N HM77 TMP243G 5321 4G32Makk WW N9 V7CWW 001 3rd WiFi 2x2 AGN BT4 0 N HM77 TMP243G 5332 8G50BDCakk WW N9 V7CWW 003 3rd WiFi 2x2 AGN BT4 0 N HM77 TMP243 MG 53 214G50Makk GCTWN NX V7CTA 001 3rd Wi...

Page 252: ...y Acer Part No Battery Adapter Camera TMP243 B812G 32Makk WW N9 V7BWW 001 6CELL2 2 65W HD TMP243 M 524 52G50Makk GCTWN NX V7BTA 001 6CELL2 2 65W HD TMP243 M 532 12G50Makk GCTWN NX V7BTA 002 6CELL2 2 65W HD TMP243 M B81 2G32Makk GCTWN NX V7BTA 003 6CELL2 2 65W HD TMP243 M 532 14G50Makk Canada NX V7BAA 001 6CELL2 2 65W HD TMP243 33114 G32Makk WW N9 V7BWW 002 6CELL2 2 65W HD TMP243 M 323 72G50Makk In...

Page 253: ... 6CELL2 2 65W HD TMP243 M 524 54G50Makk UK NX V7BEK 003 6CELL2 2 65W HD TMP243 M 323 54G32Makk UK NX V7BEK 004 6CELL2 2 65W HD TMP243 M 323 72G50Makk GCTWN NX V7BTA 004 6CELL2 2 65W HD TMP243 M B81 2G32Makk Vietnam NX V7BSV 001 6CELL2 2 65W HD TMP243 M 323 72G50Makk Vietnam NX V7BSV 002 6CELL2 2 65W HD TMP243 M 323 72G50Makk Vietnam NX V7BSV 003 6CELL2 2 65W HD TMP243 M B81 2G32Makk Indonesia NX V...

Page 254: ...001 6CELL2 2 65W HD TMP243 M 532 14G50Makk Romania NX V7BEX 002 6CELL2 2 65W HD TMP243 M 323 74G50Makk Romania NX V7BEX 003 6CELL2 2 65W HD TMP243 M B96 04G50Makk Romania NX V7BEX 004 6CELL2 2 65W HD TMP243 M B96 04G50Makk Romania NX V7BEX 005 6CELL2 2 65W HD TMP243 M B81 4G50Makk Romania NX V7BEX 006 6CELL2 2 65W HD TMP243 M 323 74G50Makk Romania NX V7BEX 007 6CELL2 2 65W HD TMP243 M 532 14G50Mak...

Page 255: ... 454G50Makk Thailand NX V7CST 002 6CELL2 2 90W HD TMP243 MG 32 372G50Makk Thailand NX V7CST 003 6CELL2 2 90W HD TMP243G 5321 8G32Makk WW N9 V7CWW 002 6CELL2 2 90W HD TMP243 MG 53 328G32BDCakk WW N9 V7CWW 004 6CELL2 2 90W HD TMP243 MG 32 374G50Makk Romania NX V7CEX 001 6CELL2 2 90W HD TMP243 MG 53 214G50Makk Romania NX V7CEX 002 6CELL2 2 90W HD TMP243 MG 53 218G50Makk Romania NX V7CEX 003 6CELL2 2 ...

Page 256: ...7 30 Model Definition and Configuration ...

Page 257: ...CHAPTER 8 Test Compatible Components ...

Page 258: ...8 2 Microsoft Windows 7 Environment Test 8 4 ...

Page 259: ... All of its system functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate P243 Series Compatibility Test Report released by the Acer Mobile System Testing Department ...

Page 260: ...081 DELTA 65W Adapter DELTA 65W 19V 1 7x5 5x11 Yellow ADP 65VH BA LV5 Low profile LED LF AP 06501 033 60016453 CHICONY POWER 65W Adapter Chicony Power 65W 19V 1 7x5 5x11 Yellow CPA09 A065N1 LV5 low profile LF AP 0650A 017 60016453 CHICONY POWER 65W Adapter Chicony Power 65W 19V 1 7x5 5x11 Yellow A065R035L A11 065N1A LV5 low profile LF AP 0650H 003 60016453 CHICONY POWER 90W Adapter Chicony Power 9...

Page 261: ... ID AS10D BT 00607 127 60002162 SIMPLO 6CELL2 2 Battery SIMPLO ID AS10D73 for HSF Li Ion 3S2P LGC 6 cell 4400mAh Main COMMON BT 00607 136 60002162 SIMPLO 6CELL2 2 Battery SIMPLO ID AS10D75 for HSF Li Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON BT 00607 137 60013145 SAMSUNG SDI 6CELL2 2 Battery SAMSUNG AS10D Li Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID AS10D61 BT 00606 008 60032811 LGC 6CELL2 ...

Page 262: ...PGA 2 2G 35W DDR3 1333 KC 96001 DPB 10001067 INTEL PMDB970 CPU Intel Pentium Dual Core B970 PGA 2 3G 35W DDR3 1333 KC 97001 DPB HDD 60001922 TOSHIBA DIGI N320GB5 4KS_4K HDD TOSHIBA 2 5 5400rpm 320GB MK3259GSXP Capricorn 3BS 375G P 4K drive SATA 8MB LF HF F W GN003J 4K KH 32004 005 60001922 TOSHIBA DIGI N500GB5 4KS_4K HDD TOSHIBA 2 5 5400rpm 500GB MK5059GSXP Capricron 3BS 375G P SATA 8MB LF HF F W ...

Page 263: ...KS_4K HDD WD 2 5 5400rpm 750GB WD7500BPVT 22A1YT0 ML500M 500G P SATA 8MB LF HF F W 01 01A01 KH 75008 017 60002005 HGST SG N320GB5 4KS HDD HGST 2 5 5400rpm 320GB DUMMY P N for BOM use SATA 8MB LF F W NA KH 32007 015 60002005 HGST SG N320GB5 4KS_4K HDD HGST 2 5 5400rpm 320GB HTS545032A7E384 Jaguar B7 500G P SATA 8MB LF HF F W DA4466 KH 32007 016 60002005 HGST SG N500GB5 4KS HDD HGST 2 5 5400rpm 500G...

Page 264: ...8 Desaru 500G 7200rpm 375G P SATA 16MB LF HF F W 0001SDM1 4K druve KH 50001 023 60002036 SEAGATE N500GB5 4KS_GS HDD SEAGATE 2 5 5400rpm 500GB Wyatt 9KAG34 500 ST9500325ASG with G sensor SATA 8MB LF HF F W 0001SDM1 HDD with Free Fall sensor KH 50001 027 60002036 SEAGATE N750GB7 2KS HDD SEAGATE 2 5 7200rpm 750GB ST750420AS Desaru 750G 7200rpm 9RT14G 188 SATA 16MB LF HF F W 0001SDM1 4K drive KH 75001...

Page 265: ...I 1333 4GB NT4GC64B8HG0NS CG LF HF 46nm KN 4GB03 009 60002041 QIMONDA SO2GB Memory NONE SO DIMM DDRIII 2GB dummy LF HF KN 2GB00 004 60002041 QIMONDA SO4GB Memory NONE SO DIMM DDRIII 4GB dummy LF HF KN 4GB00 003 60002045 HYNIX SO4GBIII13 Memory HYNIX SO DIMM DDRIII 1333 4GB HMT351S6CFR8C H9 LF HF 256x8 38nm KN 4GB0G 012 60002050 MICRON SG SO4GBIII13 Memory MICRON SO DIMM DDRIII 1333 4GB MT16KTF5126...

Page 266: ...NASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ8C0ADAA1 B LF HF W O bezel SATA Win7 KU 00807 081 60001929 PHILIPS LITE ON NSM8XS ODD PLDS Super Multi DRIVE 12 7mm Tray 8X DS 8A8SH LF HF W O bezel SATA KU 0080F 021 60001929 PHILIPS LITE ON NSM8XS_BR ODD PLDS Super Multi DRIVE 12 7mm Tray 8X DS 8A8SH LF HF W O bezel SATA Brazil KU 008BF 021 60001939 PIONEER NBDCB6XS ODD PIONEER BD COMBO 12 7mm Tray 6...

Page 267: ... 60001915 NVIDIA N13PGL VGA Chip nVidia N13P GL A1 40nm 29x29mm GB4 128 package KG PGL0V 001 VRAM 10000981 MISC 1G DDR3 64 16 8 1G DDR3 64 16 8 KI 23300 018 60002045 HYNIX VR1GbIII9 VRAM HYNIX Graphic DDRIII 900 1Gb H5TQ1G63DFR 11C LF 64 16 46nm VR 1GB0G 006 60002045 HYNIX VR2GBIII9 VRAM HYNIX Graphic DDRIII 900 2Gb H5TQ2G63BFR 11C LF 128 16 46nm VR 2GB0G 002 60002045 HYNIX VR2GBIII9 VRAM HYNIX Gr...

Page 268: ...3rd WiFi 2x2 AGN BT4 0 Foxconn 3rd WiFi 2x2 AGN BT4 0 Atheros WB222 NI 23600 102 10001023 LITE ON 3rd WiFi 2x2 AGN BT4 0 Liteon 3rd WiFi 2x2 AGN BT4 0 Atheros WB222 NI 23600 103 Table 8 1 Test Compatible Components Vendor Type Description Acer Part No ...

Page 269: ...CHAPTER 9 Online Support Information ...

Page 270: ...9 2 Introduction 9 3 ...

Page 271: ...ormation section users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed informat...

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