Troubleshooting
4-3
Troubleshooting
Introduction
0
This chapter contains information about troubleshooting common problems associated
with the notebook.
General Information
0
The following procedures are a guide for troubleshooting computer problems. The step
by step procedures are designed to be performed as described.
NOTE:
NOTE
:
The diagnostic tests are intended for Acer products only. Non-Acer products,
prototype cards, or modified options can give false errors and invalid system
responses.
1. Obtain as much detailed information as possible about the problem.
2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3. Use Table 4-1 with the verified symptom to determine the solution.
4. If the Issue is still not resolved, refer to
Online Support Information
.
NOTE:
NOTE
:
Do not replace non-defective FRU parts.
Table 4-1. Common Problems
Symptoms (Verified)
Power On Issues
No Display Issues
LCD Picture Failure
Internal Keyboard Failure
Touchpad Failure
Internal Speaker Failure
Internal Microphone Failure
USB Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems
Summary of Contents for TravelMate P243 SERIES
Page 1: ...TravelMate P243 Series SERVICEGUIDE ...
Page 11: ...CHAPTER 1 Hardware Specifications ...
Page 14: ...1 4 ...
Page 67: ...CHAPTER 2 System Utilities ...
Page 96: ...2 30 System Utilities ...
Page 97: ...CHAPTER 3 Machine Maintenance Procedures ...
Page 100: ...3 4 ...
Page 108: ...3 12 Machine Maintenance Procedures ID Size Quantity Screw Type A M2 5 6 0 1 C M2 0 3 0 2 ...
Page 120: ...3 24 Machine Maintenance Procedures ID Size Quantity Screw Type C M2 5 4 1 ...
Page 123: ...Machine Maintenance Procedures 3 27 ID Size Quantity Screw Type C M2 5 4 2 ...
Page 125: ...Machine Maintenance Procedures 3 29 ID Size Quantity Screw Type B M2 2 4 ...
Page 147: ...Machine Maintenance Procedures 3 51 ID Size Quantity Screw Type A M2 5 4 6 ...
Page 163: ...Machine Maintenance Procedures 3 67 ID Size Quantity Screw Type C M2 5 4 1 ...
Page 174: ...3 78 Machine Maintenance Procedures ID Size Quantity Screw Type A M2 5 6 0 1 C M2 0 3 0 2 ...
Page 177: ...CHAPTER 4 Troubleshooting ...
Page 201: ...CHAPTER 5 Jumper and Connector Locations ...
Page 208: ...5 8 Jumper and Connector Locations ...
Page 209: ...CHAPTER 6 FRU Field Replaceable Unit List ...
Page 210: ...6 2 Exploded Diagrams 6 4 FRU List 6 8 Screw List 6 18 ...
Page 227: ...CHAPTER 7 Model Definition and Configuration ...
Page 228: ...7 2 TravelMate P243 Series 7 3 ...
Page 256: ...7 30 Model Definition and Configuration ...
Page 257: ...CHAPTER 8 Test Compatible Components ...
Page 258: ...8 2 Microsoft Windows 7 Environment Test 8 4 ...
Page 269: ...CHAPTER 9 Online Support Information ...
Page 270: ...9 2 Introduction 9 3 ...