Acer TravelMate 6410 Series Service Manual Download Page 85

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Chapter 4

Power-On Self-Test (POST) Error Message

The POST error message index lists the error message and their possible causes.

Note:

Perform the FRU replacement or actions in the sequence shown in Error Message List, if the FRU

replacement does not solve the problem, put the original part back in the computer. Do not replace a non-
defective FRU.

The error messages are listed in the coming pages to indicate the BIOS signals on the screen and the error
symptoms classified by functions. If the symptom is not included on the list, please refer to

Undetermined

Problems

Note:

Most of the error messages occur during POST. Some of them show information about a hardware

device, for example, the size of memory installed. Others may indicate problems with a device, such as the
way it has been configured.

Note:

If the system fails after you make changes in the BIOS Setup Utility menus, please reset the computer.

Enter Setup and install Setup defaults to correct the errors.

Index of Error Messages

Error Code List

Error Message List

Error Code

Error Message

006

Equipment Configuration Error Causes:
• CPU BIOS Update Code Mismatch
• IDE Primary Channel Master Drive Error
The causes will be shown before

Equipment Configuration Error

010

Memory Error at xxxx:xxxx:xxxxh (R: xxxxh, W: xxxxh)

070

Real Time Clock Error

071

CMOS Battery Bad

072

CMOS Checksum Error

110

System disabled.
Incorrect password is specified.

No error code

Battery critical low: In this situation BIOS will issue four short beeps then
shut down system, no message will be shown.

No error code

Thermal critical high: In this situation BIOS will shut down the system, no
message will be shown.

Error Message

FRU/Action in Sequence

Failure Fixed Disk

Reconnect hard disk drive connector.
Run

Load Default Settings

in BIOS Setup Utility.

Hard disk drive
System board

Stuck Key

see

Keyboard or Auxiliary Input Device Check

Keyboard error

see

Keyboard or Auxiliary Input Device Check

Keyboard Controller Failed

see

Keyboard or Auxiliary Input Device Check

Keyboard locked - Unlock key
switch

Unlock external keyboard

Monitor type does not match
CMOS - Run Setup

Run

Load Default Settings

in BIOS Setup Utility.

Summary of Contents for TravelMate 6410 Series

Page 1: ...Acer TravelMate 6460 6410 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web For more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates of notebook TravelMate 6460 6410 service guide Date Chapter Updates September 26 2006 first release ...

Page 3: ...ublication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated ...

Page 4: ...y Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Incorporat...

Page 5: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 6: ...ill NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reason if a part number change is made it will not be noted in the printed ...

Page 7: ...l support Display and Graphics 15 4 WSXGA high brightness TFT LCD 1680 x 1050 pixel resolution 16 ms response time supporting simultaneous multi window viewing via Acer GridVistaTM 15 4 WXGA high brightness TFT LCD 1280 x 800 pixel resolution 16 ms response time supporting simultaneous multi window viewing via Acer GridVistaTM 15 SXGA high brightness TFT LCD 1400 x 1050 pixel resolution 15 XGA hig...

Page 8: ...ls featuring 225 degree ergonomic rotation Acer VisageONTM technology Acer PrimaLiteTM technology Modem 56K ITU V 92 with PTT approval Wake on Ring ready LAN Gigabit Ethernet ASF 2 0 support Wake on LAN ready WPAN Bluetooth 2 0 EDR Enhanced Data Rate WLAN integrated Intel PRO Wireless 3945ABG network connection dual band tri mode 802 11a b g or 3945BG network connection dual mode 802 11b g Wi Fi C...

Page 9: ...mAh 6 cell Li Ion battery pack Acer QuicChargeTM technology 80 charge in 1 hour 2 hour rapid charge system off 2 5 hour charge in use 3 pin 90W AC adapter Security Acer DASP Disk Anti Shock Protection Acer GraviSense and Acer Anti Theft HDD protection technologies for selected models TravelMate TPM based fingerprint solution for selected models TravelMate SmartCard solution for selected models Tra...

Page 10: ...4 Chapter 1 Non operating 20 o C to 65 o C Humidity non condensing Operating 20 to 80 Non operating 20 to 80 Warning For safety reasons do not use non compliant parts when you add or change components ...

Page 11: ...VGA CHIP DMI x4 1466 uFCBGA On Main Board 1394 PORT 1 1394 PORT 2 Touch PAD 128MB 256MB Main Board DVI INTEL WRIELESS LAN LAN SW Calistoga VRAM TYPE II 1 8V DDR2 Interface 533 667 MHz USB 4 CARD BUS IC 1 8V DDR2 Interface 533 667 MHz USB 5 BIOS DOCK USB 7 3 3V LPC_Interface 33MHz DOCK ANT CARD READER MB DOCK SLG8LP462 64PIN Stick Point SMART CARD Switch TITLE SPI FLASH REV On Docking HDD DVI IC PA...

Page 12: ...one for sound recording 6 Fingerprint reader Security identification for selected models 7 Touch pad Touch sensitive pointing device which functions like a computer mouse 8 Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components 9 3D sonic speakers Left and right speakers deliver stereo audio output 10 11 Click buttons left center an...

Page 13: ...ndicator Enables disables the wireless function Indicates the status of wireless LAN communication 5 Infrared port Interfaces with infrared devices e g infrared printer and IR aware computer for selected models 6 Microphone in jack Accepts input from external microphones 7 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 8 Headphones speaker line out jack Connects to a...

Page 14: ... 7 N A PC Card slot eject button Ejects the PC Card from the slot 8 N A SmartCard Accepts the TravelMate SmartCard for selected models Item Description 1 Acer Media Bay optical drive Internal optical drive accepts CDs or DVDs 2 Optical disk access indicator Lights up when the optical drive is active 3 Optical drive eject button Ejects the optical disk from the drive 4 Emergency eject hole Ejects t...

Page 15: ...t Connects to an external display device e g external monitor LCD projector 7 DC in jack Connects to an AC adapter 8 Kensington lock slot Connects to a Kensington compatible computers security lock Item Description 1 Acer Media Bay release latch Locks or unlocks Acer Media Bay device 2 Battery lock Locks the battery in position 3 Battery latch Releases the battery for removal Icon Item Description...

Page 16: ...computer s battery pack 5 Hard disk bay Houses the computer s hard disk secured with screws 6 Acer DASP Disk Anti Shock Protection 7 Memory compartment Houses the computer s main memory 8 ezDock II II connector Connects to Acer ezDock II II ...

Page 17: ...s up when Caps Lock is activated HDD Indicates when the hard disk drive is active Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of wireless LAN communication Power Lights when the computer is on Battery Lights when the battery is being charged 1 Charging 2 Fully charged Icon Function Description 1 Charging 2 Fully charged Icon Function Description Laun...

Page 18: ...programs they can be redefined by users To set the web browser mail and programmable buttons run the Acer Launch Manager Easy launch button Default application Acer Empowering Technology user programmable Mail E mail application user programmable Web browser Internet browser user programmable P User programmable Easy launch buttons on page 10 Easy launch buttons on page 10 Acer Empowering Technolo...

Page 19: ...the keyboard provides optimum comfort and support FineTrack Basics The following items show you how to use the FineTrack and FineTrack buttons Using your finger apply light steady force on the FineTrack 1 to move the cursor Press the FineTrack left 2 and the right 3 buttons located below the keyboard to perform selection and execution functions These two FineTrack buttons are similar to the left a...

Page 20: ... cursor pressing on the right scroll bar of Windows applications Note Keep your fingers as well as the surface of the touchpad dry and clean The touchpad is sensitive to your finger movement hence the lighter the touch the better the response Tapping hard will not increase the touchpad s responsiveness Note By default vertical and horizontal scrolling is enabled on your touch pad It can be disable...

Page 21: ...en Num Lock is on the right hand side numeric keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and When Num Lock is off the keys assume cursor and other shortcut functions Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively scroll Lock does not work with some applicati...

Page 22: ...inimizes all windows Shift M Undoes the minimize all windows action Application key This key has the same effect as clicking the right mouse button It opens the application s context menu Hot Key Icon Function Description Fn F1 Hot key help Displays help on hotkeys Fn F2 Acer eSettings Launches the Acer eSettings in Acer Empowering Technology Fn F3 Acer ePower Management Launches the Acer ePower M...

Page 23: ...e language settings Fn F5 Display toggle Switches the display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns off the display screen backlight to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn K Volume up Increases the sound volume Fn L Volume dow...

Page 24: ... Video Conference technology so you transmit the best video conference quality over an instant messenger service Rotating the Acer OrbiCam The Acer OrbiCam rotates 225 degrees counterclockwise to achieve the desired angle Refer to the illustrations below Note Do NOT rotate the camera clockwise to prevent damage to the device For your convenience the camera snaps 45 degrees to match the position of...

Page 25: ...cer OrbiCam The Acer OrbiCam capture window will appear as below Changing the Acer OrbiCam Settings Resolution To change the capture resolution click the displayed resolution at the bottom right corner of the capture window then select the desired resolution Note Setting the camera resolution to 640 x 480 or larger does not change the capture window size ...

Page 26: ...20 Chapter 1 Options Click Options to display the Window Preview and Folder tabs Use the options to change the capture window size preview settings and the folder for captured photos or videos ...

Page 27: ...ngs Basic Settings Click the Camera Settings icon on the bottom right corner of the capture display then select Camera Settings from the pop up menu You can adjust the Video Audio and Zoom Face tracking options from this window ...

Page 28: ...er settings and turn on off the camera indicator Zoom Face Track Settings allows you to adjust the zoom level and turn the face tracking feature on or off Capturing Photos Videos To capture a photo or a video clip rotate the Acer OrbiCam to get the desired angle then click the Take a Picture or Record a Video button The Windows Picture and Fax Viewer or the Windows Media Player automatically launc...

Page 29: ...ing your face beyond the capture window frame Minimal head movements are tracked more efficiently Please follow the steps below to enable the Acer VisageON 1 Right click on this icon then select VisageON from the pop up menu The VisageON window will appear as below 2 Select and apply a video effect in the left section of the VisageON window Change the face tracking settings and options in the righ...

Page 30: ...24 Chapter 1 3 Click VisageON to display a menu that allows to change the configuration of the camera face tracking and video effects settings ...

Page 31: ...overs data flexibly reliably and completely Acer eSettings Management accesses system information and adjusts settings easily Acer ePerformance Management improves system performance by optimizing disk space memory and registry setting For more information right click on the Empowering Technology toolbar then select the Help or Tutorial function Empowering Technology Password Before using Acer eLo...

Page 32: ...our PC Acer eNet Management automatically detects the best settings for a new location while offering you the freedom to manually adjust the settings to meet your needs Acer eNet Management can save network settings for a location to a profile and automatically switch to the appropriate profile when you move from one location to another Settings stored include network connection settings IP and DN...

Page 33: ...1394 wired LAN and optical device if supported DC Mode Battery Mode There are four pre defined profiles Entertainment Presentation Word Processing and Battery Life You can also define up to three of your own To Create a New Power Profile 1 Change power settings as desired 2 Click Save as to save to a new power profile 3 Name the newly created profile 4 Select whether this profile is for Adapter or...

Page 34: ...tings to Set alarms Reload factory defaults Select what actions to be taken when the cover is closed or the power button is pressed Set passwords for accessing the system after Hibernation or Stand by View information about Acer ePower Management ...

Page 35: ...Chapter 1 29 ...

Page 36: ...utomatically switched out when an external display is connected to the system For projectors and external devices that are not auto detected launch Acer ePresentation Management to choose an appropriate display setting Note If the restored resolution is not correct after disconnecting a projector or you need to use an external resolution that is not supported by Acer ePresentation Management adjus...

Page 37: ...file Acer eDataSecurity Management can be integrated with TPM on computers equipped with the TPM hardware On computers equipped with the TPM hardware there will be additional Acer eDataSecurity Management system setup and administration procedures which allow the user to utilize TPM for the PSD and the File Folder encryption functions If the Use TPM option is selected during Acer eDataSecurity Man...

Page 38: ...32 Chapter 1 ...

Page 39: ...rom a hidden partition factory defaults Recovery from the HDD most recent user defined recovery point Recovery from CD or DVD Note If the computer did not come with a Recovery CD or System CD please use Acer eRecovery Management s System backup to optical disk feature to burn a backup image to CD or DVD To ensure the best results when recovering the system using a CD or Acer eRecovery Management d...

Page 40: ...34 Chapter 1 Provides a simple graphical user interface for navigation Displays general system status and advanced monitoring for power users on Acer computer ...

Page 41: ...es an express optimization method to release unused memory and disk space quickly The user can also enable advanced options for full control over the following options Disk optimization removes unneeded items and files Speed optimization improves the usability and performance of the Windows XP system Memory optimization releases unused memory and check usage ...

Page 42: ...n view multiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer GridVista is simple to set up 1 R...

Page 43: ... value Launch Manager Launch Manager allows you to set the four easy launch buttons located above the keyboard You can access the Launch Manager by clicking on Start All Programs Launch Manager to start the application Note Easy launch buttons on page 24 Note Easy launch buttons on page 24 Start All Programs Launch Manager ...

Page 44: ...k bar highlight Programs and select Norton Antivirus 2 In the Norton Antivirus main window click Scans 3 In the Scans panel click Run Full System Scan 4 When the scan is complete a scan summary appears Click Finished You can schedule customized virus scans that tun unattended on specific dates and times or at periodic intervals If you are using the computer when the scheduled scan begins it runs i...

Page 45: ...nsor Micro FCPGA and Micro FCBGA packaging technologies Intel Visualization Technology Execute Disable Bit support for enhanced security Item Specification Chipset Intel 945GM PM Feature 667 533MHz Front Side Bus Intel CoreTM Duo and Intel CoreTM Solo processors with up to 25 faster data transfer rate compared to the previous generation bus speed Two SODIMMs up to 4GB max system memory Memory Type...

Page 46: ... DMA support ACPI 3 0 Power management Item Specification Feature Built in 945GM PM DDRII 533 667MHz SDRAM memory interface design 0MB DDR RAM on board Two SODIMMS slots Maximum memory up to 4GB with two 2GB SODIMMs Item Description Vendor Phoenix Version 0 94 06 ROM type Flash ROM Feature Acer UI support Multi boot support Suspend to RAM S3 Disk S4 Various hot keys for system control Support boot...

Page 47: ...RJ 11 Item Description Controller Realtek ALC883D Feature HD audio SNR 85 high performance DACs with 95dB SNR A weighting ADCs with 85dB SNR A weighting Internal microphone Two speakers at least 1 5W 30cc for each Item Description Controller ICH7M Card type Mini PCI Features 802 11a b g or 802 11b g Built in two antennae WiFi WPA2 WMM CCX V4 and above Placed on the top of LCD or on the sides of LC...

Page 48: ... 1 Spindle Speed RPM 5400 5400 5400 5400 5400 I O data transfer rate Mbytes sec max 150 150 150 150 150 Internal transfer rate Mbytes sec max 57 6 57 6 57 6 57 6 57 6 ATA data transfer mode supported SATA 1 0 SATA II PIO modes 0 4 Multiword DMA modes 0 2 Ultra DMA modes 0 6 Cache buffer 8MB Bytes per sector 1024 1024 1024 1024 1024 Voltage tolerance 5 0V 5 TOSHIBA Model MK1234GSX MK1032GSX MK8032G...

Page 49: ...ransfer rate 150 MB sec 493 Mbps 493 Mbps 493 Mbps ATA data transfer mode supported N A Cache buffer MB 8 Bytes per sector 512 512 512 512 Voltage tolerance 5 0V 5 WD Model WD1200BEVS WD1000BEVS WD800BEVS WD600BEVS Formatted Gbytes 120 100 80 60 Interface SATA 150MB s RoHS compliant Yes Yes Yes Yes Spindle Speed RPM 5400 5400 5400 5400 Average read seek 12 0 ms average Track to track seek 2 0 ms a...

Page 50: ...EG 1 Karaoke CD Super Video CD Photo CD Enhanced CD CD Plus CD Extra i tax CD CD Text CD R CD RW CD write CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i Video CD CD Text DVD DVD ROM DVD Video DVD RAM 2 6GB 4 7GB DVD R DVD RW Ver 1 1 Multi Border support DVD RW DVD R CD CD DA CD ROM CD R CD RW CD ROM XA Photo Multi Session Video CD CD Extra CD CD text Power requirement max 1300m...

Page 51: ...RW HSRW Super Audio CD US US RW DVD DVD Video DVD ROM DVD R 3 9GB 4 7GB DVD R DL DVD RW Ver 1 1 DVD RAM DVD R DVD R DL DVD RW DVD R 3 9GB read only DVD RAM 2 6GB read only CD CD DA CD ROM CD ROM XA Photo CD Multi Session Video CD CD Extra CD Text DVD read DVD ROM DVD 5 9 10 18 DVD Video DVD Audio SACD Hybrid DVD R DVD R DL DVD R 3 95GB DVD R Authoring DVD R Multi Border DVD RW DVD R DVD R DL DVD R...

Page 52: ...T 344 0 H x 222 0 V x 6 35 T Electrical interface 2 channels LVDS 1 channel LVDS Color support 262 144 colors 262 144 colors Item Specification Vendor Model name CMO N154I2 L01 CMO N154Z1 L01 Screen Diagonal 15 4 WXGA 15 4 WSXGA Active area 335 0 W x 210 7 H 331 2 W x 207 0 H Display resolution 1280 x 3 RGB x 800 1680 x 3 RGB x 1050 Display mode normally white normally white Surface treatment non ...

Page 53: ... 222 0 H x 6 1 D Electrical interface 30 pin LVDS interface 2 channel LVDS Color support 262 144 colors 262 144 colors Item Specification Vendor Model name AUO B154EW02 V0 LPL LP154W01 TLE1 LP154W01 TLE3 Screen Diagonal 15 4 WXGA 15 4 WXGA Active area 331 2 W x 207 0 H 331 2 W x 207 0 H Display resolution 1280 x 3 RGB x 800 1280 x 3 RGB x 800 Display mode normally white normally white Surface trea...

Page 54: ...H x 6 1 D 344 0 W x 222 0 H x 6 1 D Electrical interface 1 channel LVDS LVDS Color support 262 144 colors 262 144 colors Item Specification Vendor Model name QDI QD150XL06 03 01 LPL LP150X08 TLA2 Screen Diagonal 15 XGA 15 XGA Active area 304 13 W x 228 1 H 304 128 W x 228 096 H Display resolution 1024 x 3 RGB x 768 1024 x 3 RGB x 768 Display mode normally white normally white Surface treatment gla...

Page 55: ...3 W x 242 H x 5 7 D Electrical interface LVDS 1 channel LVDS Color support 262 144 colors 262 144 colors Item Specification Vendor Model name AUO B150PG03 V0 SAMSUNG LTN150XB L03 V Screen Diagonal 15 SXGA 15 XGA Active area 304 5 W x 228 375 H 304 128 H x 228 096 V Display resolution 1400 x 3 RGB x 1050 1024 x 3 RGB x 768 Display mode normally white normally white Surface treatment non glare Hardn...

Page 56: ... 25oC 40oC 180 mins 5oC Charge voltage 12 6V Charge current 3 2A Charge initial temperature 0oC 50oC Charge mode CC CV mode Charge suspension 0o C or 60o C Charging current 0 Bad battery Communication lost Charging time 150 mins 25oC 40oC 180 mins 5oC Environment Storage temperature range max 1 month 20oC 60oC max 3 months 20o C 45o C max 6 months 20o C 30o C Humidity 10 90 RH Storage temperature ...

Page 57: ...ure range max 1 month 20o C 60o C max 3 months 20oC 45oC max 12 months 20oC 25o C Item Specification Feature Normal AC adaptor 90 264V AC 47 63Hz 3 pin 90W with 19V DC output Normal DC jack diameter 1 7 mm Item Specification Fan Speed Acoustic DTS_0 DTS_1 RPM dBA 85 85 4000 43 86 86 3800 40 88 88 3500 38 92 92 3100 34 94 94 2700 31 Test Condition 35W ambient 25ʚ CPU Temperature ...

Page 58: ...t keys zx To choose a parameter use the cursor up down keys wy To change the value of a parameter press p or q Press while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility Note You can change the value of a parameter if it is enclosed in square brackets Nav...

Page 59: ...HDD installed on Primary IDE master If no Hard disk or other devices are installed on Primary IDE master then it will display a blank line System BIOS Version This field reports the BIOS version of system VGA BIOS Version This field reports the VGA version of the system KBC Version This field reports the keyboard controller version of the system Serial Number This item will show the Serial number ...

Page 60: ...on process the system will detect if any display device is connected on external video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously enable both the integrated LCD screen and the system s external video port for an external CRT or projector Network boot When this is selected Boot...

Page 61: ...d when controlled by OS Disabled Enabled Auto Infrared Port Configure serial port B using options Disabled No configuration Enabled User configuration Auto BIOS or OS chooses configuration OS Controlled Displayed when controlled by OS Disabled Enabled Auto Parallel Port Configure serial port B using options Disabled No configuration Enabled User configuration Auto BIOS or OS chooses configuration ...

Page 62: ...OM All the passwords obeys the following rules Password Policy All the passwords can be set or cleared in BIOS Setup Security screen The password entry consists of eight alphanumeric characters At least one character must be assigned The valid keys are listed in the table below Symbol Character Symbol Name A Z letters A to Z not case sensitive 0 9 numerical characters dash equal sign left bracket ...

Page 63: ...d Password on boot is enabled the system will pop up the password dialog box to ask for the password when the system is powered on or resumes for S4 state If the users fail three times consecutively in password verification the system will be hung up and the users need to manually power off the system Set Supervisor Password User Password Highlight the item and press Enter a dialog box will be sho...

Page 64: ...evices include the diskette drive in module bay the hard disk and the CD ROM DVD drive in module bay and onboard LAN device Parameter Description Boot priority order Keys used to view or configure devices Up and Down arrows select a device and move the device up or down f and r specifies the device fixed or removable x exclude or include the device to boot Shift 1 enables or disables a device 1 4 ...

Page 65: ...m Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving Setup data to CMOS Load Setup Default Load default values for all SETUP items Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS ...

Page 66: ...you remove the stripe cover please be careful not to scrape the cover Before You Begin Before proceeding with the disassembly procedure you have to make sure that The system and all peripherals are powered off The AC adaptor and all power and signal cables from the system are unplugged The battery pack is removed Note There are several types of screws used to secure the main unit The screws vary i...

Page 67: ...REW I25025M 4 5Dx0 8T BK PATCH 86 TCXVN 002 c SCREW I250100M 4 5DX0 8T BK PATCH 86 TCXVN 003 d SCREW I20050M 4 5Dx0 5T BK PATCH 86 TCXVN 004 e SCREW I25040M 4 5Dx0 8T BK PATCH 86 TCXVN 005 f SCREW I M2 0 3 0 M 4 0Dx0 3T BK PATCH 86 TCXVN 006 g SCREW I M2 5 3 0mm M 4 5mm 0 8mm BNI PAT 86 TCXVN 007 h SCREW I M2 5 5mm M 0 45mm 0 8mm BNI PATC 86 D03VN 004 i SCREW WI30030M 5 0Dx1 5T NI HARDEN 86 AAMVN ...

Page 68: ... Slide the battery latch to the end as the arrow indicates and hold it The battery pack will pop up then remove the battery pack Removing HDD Module 1 Release the two screws fastening the HDD module cover then detach the HDD module cover 2 Pull the HDD module backwards as the arrow indicates then detach the HDD module ...

Page 69: ...en remove the cover 2 Disconnect the wireless LAN antennae Release the two screws holding the mini PCI card then detach the mini PCI card as the arrow indicates 3 Press the RAM module locks at the same time as the arrows indicate The RAM module will pop up then detach the RAM module Repeat this step to detach another RAM module ...

Page 70: ...ive latch forwards to bring out the optical disk drive 2 Remove the optical disk drive 3 Push the PCMCIA eject button to bring out the PCMCIA Then detach the PCMCIA When you do the assembly at first you have to push the eject button to the end then insert the PCMCIA into the slot ...

Page 71: ...cover 3 Release the two screws fastening the keyboard plate 4 Detach the keyboard plate slightly then have it reversed as shown 5 Slightly release the keyboard plate FFC latch with the nail then disconnect that FFC 6 Slightly release the point device FFC latch then disconnect that FFC Keep in mind that these two latches are fragile 7 Then remove the keyboard plate ...

Page 72: ...rd and Modem Board 1 Release the two screws fastening the power board then detach it from the main unit 2 Release the two screws holding the modem board Disconnect the modem board cable then detach the modem board from the main unit ...

Page 73: ...out the wireless LAN antennae 2 Then disconnect the RJ 11 port cable 3 Hold the top edge of LCD module and release the four screws holding the LCD module on the main unit 4 Remove the LCD module from the main unit 5 When you do the assemble remember to have the ground wire locked on the LCD left hinge ...

Page 74: ...release the touch pad board FFC lock then disconnect the touch pad board FFC 2 Slightly disconnect the microphone cable connector 3 Release the 16 screws securing the upper case and the lower case on the bottom side 4 Then detach the upper case from the main unit ...

Page 75: ...ect the DC in board FFC 3 Release the two screws fastening the main board 4 Detach the main board from edge of the lower case carefully for not causing irreversible damage Then remove the main board from the lower case as the arrow indicates 5 Release the screw holding the DC in board then detach the DC in board from the lower case ...

Page 76: ...ning the thermal module 3 Remove the thermal module holder then detach the thermal module Detaching CPU 1 Release the CPU socket lock by turning a flat headed screw driver counter clockwise 2 Keep in mind that CPU pins are fragile so please carefully detach the CPU from the socket with tips of fingers ...

Page 77: ...rd to main board FFC 3 click button board to stick point board FFC 4 the other end of click button board to stick point board FFC 2 Release the eight screws holding the touch pad board bracket then remove the touch pad board bracket 3 Remove the touch pad board 4 Remove the stick point board 5 Release the two screws holding the click button board then remove the click button board ...

Page 78: ...ough the whole procedure when you disassemble the LCD module 1 Detach the mylars and the rubber cushions covered on the screws then release the four screws securing the LCD bezel 2 Carefully detach the LCD bezel from the LCD module as shown till the LCD bezel is total removed ...

Page 79: ...ew holding the inverter board 1 Carefully disconnect the backlight cable 2 Carefully disconnect the LCD cable then remove the inverter board Detaching LCD Panel 1 Release the six screws securing the LCD panel 2 Then detach the LCD panel from the LCD cover ...

Page 80: ... Release the four screws securing the left and the right LCD brackets 2 Then remove the left and the right LCD brackets Removing LCD Cable 1 Slight tear off the tape holding the LCD cable connector then disconnect the LCD cable connector ...

Page 81: ...tended to test only Acer products Non Acer products prototype cards or modified options may occur errors or invalid responses 1 Obtain the detailed fail symptoms as many as possible 2 Verify the symptoms by attempting to recreate running the diagnostic tests or repeating the same operation Troubleshooting Chapter 4 ...

Page 82: ...nostic diskette and start the diagnostic programs 2 See if CD ROM test is passed when the programs run the CD ROM test 3 Follow the instructions in the message window If errors occur reconnect the connector on the system board If the errors still remain 1 Reconnect the external CD ROM drive 2 Replace the external CD ROM drive 3 Replace the main board Keyboard or Auxiliary Input Device Check Remove...

Page 83: ...3 If the voltage is not correct go to the next step Note An audible noise from the power adaptor does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adaptor for continuity and correct installation 4 If the operational charge does not work see Check the Battery Pack Check the Battery Pack Follow the procedures below to check the battery ...

Page 84: ...rk follow the procedures one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the system board After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement will occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware pro...

Page 85: ... Error Messages Error Code List Error Message List Error Code Error Message 006 Equipment Configuration Error Causes CPU BIOS Update Code Mismatch IDE Primary Channel Master Drive Error The causes will be shown before Equipment Configuration Error 010 Memory Error at xxxx xxxx xxxxh R xxxxh W xxxxh 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled Incorrect...

Page 86: ... used Run Load Default Settings in BIOS Setup Utility RTC battery System board Memory size found by POST differed from CMOS Run Load Default Settings in BIOS Setup Utility DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check Incorrect Drive A type run Setup Check the drive is defined with the prope...

Page 87: ...he DIMM LED board System board No beep power on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable L...

Page 88: ...problem Remove all unnecessary expansion cards basically everything but the video card and see if the problem goes away If it does the problem is probably one of the expansion cards you removed If not your problem lies elsewhere Try to isolate the problem by inserting one expansion card at a time back into the system and seeing which on e triggers the problem 1 2 1 1 10h Initialize Power Managemen...

Page 89: ...ory Check the main board 1 4 3 2 39h Reinitialize the cache Check the secondary cache Check the processor Check the main board 1 4 3 3 3Ah Autosize cache Check the secondary cache Check the processor Check main board 1 4 4 1 3Ch Configure advanced chipset registers Check the main board 1 4 4 2 3Dh Load alternate registers with CMOS values Check the main board 2 1 1 1 40h Set Initial CPU speed Chec...

Page 90: ...cted interrupts Treat as an expansion card problem Check the main board 2 2 3 3 5Ah Display prompt Press F2 to enter SETUP Check the video card Check the main board 2 2 4 1 5Ch Test RAM between 512 and 640K Check the system memory Check the main board 2 3 1 1 60h Test expanded memory Check the system memory Check the main board 2 3 1 3 62h Test extended memory address lines Check the system memory...

Page 91: ...orts Treat as an expansion card problem Check the serial port s Check the parallel port s Check the main board 3 1 2 3 86h Reinitialize onboard I O ports Treat as an expansion card problem Check the serial port s Check the parallel port s Check the main board 3 1 3 1 88h Initialize BIOS data area Check the main board 3 1 3 3 8Ah Initialize extended BIOS data area Check the main board 3 1 4 1 8Ch I...

Page 92: ... operating system Check the main board 3 4 2 1 B4h One beep Check the main board 3 4 2 3 B6h Check password optional Check the main board 3 4 3 1 B8h Clear global descriptor table Check the main board 3 4 4 1 BCh Clear parity checkers Check the main board 3 4 4 3 BEh Clear screen optional Check the video card Check the main board 3 4 4 4 BFh Check virus and backup reminders Check the main board 4 ...

Page 93: ...main board 4 3 3 1 E8h Do OEM initialization Check the main board 4 3 3 2 E9h Initialize interrupt controller Treat as an expansion card problem Check the main board 4 3 3 3 EAh Read in bootstrap code Check the HDD Check the floppy disk drive Check the main board 4 3 3 4 EBh Initialize all vectors Treat as an expansion card problem Check the main board 4 3 4 1 ECh Boot the Flash program Check the ...

Page 94: ...nverter LCD System board LCD has extra horizontal or vertical lines displayed LCD inverter ID LCD inverter LCD cable LCD System board Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter...

Page 95: ...Chapter 4 89 Battery can t be charged See Check the Battery Pack Battery pack System board Symptom Error Action in Sequence ...

Page 96: ...ot enter hibernation Keyboard if control is from the keyboard Hard disk drive System board The system does not enter hibernation mode and four short beeps every minute Press Fn F4 and see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive System board The system does not enter standby mode after closing the LCD LCD cover switch System board The sys...

Page 97: ...ly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device...

Page 98: ...arge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problems follow the procedures below 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 99: ...e the failing FRU Do not isolate non defective FRU 1 Power off the computer 2 Visually check the devices If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery Pack Hard disk drive DIMM CD ROM Diskette drive module PC cards 4 Power on the computer 5 Determine if the problem has been resolved 6 ...

Page 100: ...Description Name Description 1 CN3 LCD cable connector 2 CN4 Modem board connector 3 CN1 RJ11 connector 4 CN5 Launch board connector 5 CN6 Keyboard connector 6 CN7 Acer FineTrack connector Jumper and Connector Location Chapter 5 ...

Page 101: ...95 Chapter 5 7 CN8 Smart card connector 8 CN9 Touchpad connector 9 CN722 Microphone connector 10 CN10 5 in 1 card reader connector Name Description Name Description ...

Page 102: ... 3 CN704 Docking connector 4 CN701 Digital video interface digital port 5 CN702 External VGA port 6 JACK700 DC in jack 7 CN703 Fan cable connector 8 CN6001 Modem jack 9 CN6002 S video port 10 CN712 CPU socket 11 U715 Graphic controller 12 U717 North bridge 13 CN716 New card socket 14 CN718 PCMCIA socket ...

Page 103: ... D719 IR receiver 16 JACK704 Microphone jack 17 JACK703 Line in jack 18 JACK702 Headphones speaker line out jack 19 CN717 HDD connector 20 CN714 Battery connector 21 CN715 RTC battery connector 22 CN509 ODD connector 23 CN706 PCI E socket 24 U708 South bridge 25 CN710 DIMM socket 26 CN711 DIMM socket Name Description Name Description ...

Page 104: ...Description Name Description 1 CN3 LCD cable connector 2 CN4 Modem board connector 3 CN1 RJ11 connector 4 CN5 Launch board connector 5 CN6 Keyboard connector 6 CN7 Acer FineTrack connector Jumper and Connector Location Chapter 5 ...

Page 105: ...95 Chapter 5 7 CN8 Smart card connector 8 CN9 Touchpad connector 9 CN722 Microphone connector 10 CN10 5 in 1 card reader connector Name Description Name Description ...

Page 106: ... 3 CN704 Docking connector 4 CN701 Digital video interface digital port 5 CN702 External VGA port 6 JACK700 DC in jack 7 CN703 Fan cable connector 8 CN6001 Modem jack 9 CN6002 S video port 10 CN712 CPU socket 11 U715 Graphic controller 12 U717 North bridge 13 CN716 New card socket 14 CN718 PCMCIA socket ...

Page 107: ... D719 IR receiver 16 JACK704 Microphone jack 17 JACK703 Line in jack 18 JACK702 Headphones speaker line out jack 19 CN717 HDD connector 20 CN714 Battery connector 21 CN715 RTC battery connector 22 CN509 ODD connector 23 CN706 PCI E socket 24 U708 South bridge 25 CN710 DIMM socket 26 CN711 DIMM socket Name Description Name Description ...

Page 108: ... a part number is changed it will NOT be noted on the printed service guide For Acer authorized service providers your Acer office may have a different part number code from those given in the FRU list of this printed service guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service Note To scrap or to return the defective parts you should follow th...

Page 109: ...Y SONY LI ION 3S2P 6CELL 2 0AHR 4 000MAH G4E CELL BATTERY PACK LI ION 11 1V 4000mAH 3S2 P BT 00604 011 N A BATTERY SANYO LI ION 4S2P 8CELL 2 4AHR 4 800MAH CELL BATTERY PACK LI ION 14 8V 4800mAH 2P4 S BT 00803 020 BATTERY SONY LI ION 4S2P 86CELL 2 4AHR 4 800MAH CELL BATTERY PACK LI ION 14 8V 4800mAH 2P4 S BT 00804 017 N A BATTERY SANYO LI ION 3S2P 6CELL 2ND BATTERY PACK LI ION 11 1V 3800mAH 2P3 S B...

Page 110: ...RELESS BOARD 802 11 A B G JP INTEL MM874740 MODULE WIRELESS LAN PCI EXP 802 11A G KI GLN01 004 N A MINI WIRELESS LAN BOARD 802 11BG INTEL WM3945AGBG MODULE WIRELESS LAN PCI EXP 802 11B G KI GLN01 005 BLUETOOTH BOARD FOXCONN T60H928 01 MODULE BLUE TOOTH USB2 0 54 AAMVN 004 MODEM BOARD FOXCONN T60M955 00 MODEM MDC 56K AZALI A 54 TCXVN 001 TOUCHPAD SYNAPTICS TM51PDF1R226 TOUCH PAD NO BUTTON 12P 79 7X...

Page 111: ...N A STICK POINT BOARD CABLE 12PINS TO MB FFC 12P 1L 2 847X0 256 X0 006 PET S 50 TCXVN 004 N A I O BOARD CABLE FFC 14P 1L 2 638X0 295 X0 006 PET S 50 TCXVN 005 BLUETOOTH CABLE CABLE ROUND 8POS 14 0mm I BLUETOOTH 32 AW 50 TCXVN 006 MODEM CABLE WITH RJ11 CONNECTOR CABLE ROUND 4POS 17 5mm I RJ11 50 TCXVN 007 LCD CABLE 15 XGA CABLE FIBER 40POS 33 9 898mm I LCM 50 TCXVN 011 N A LCD CABLE 15 SXGA CABLE F...

Page 112: ...7 AAMVN 008 N A POWER CORD 3PIN ITALIAN CORD ROUND 3POS 18 00mm E ITL 27 AAMVN 009 N A POWER CORD 3PIN DENMARK CORD ROUND 3POS 18 00mm E DANISH 27 AAMVN 010 N A POWER CORD ISRAEL CORD ROUND 3POS 18 00mm E ISRAEL 27 AAMVN 011 CASE COVER BRACKET ASSEMBLY TOUCHPAD BRACKET BRACKET TOP TOUCH PAD SECC 33 TCXVN 011 DIMM COVER SET COVER MEMORY 42 TCXVN 001 HDD COVER SET COVER HDD 42 TCXVN 002 N A PCMCIA D...

Page 113: ... SET FPC CONN 50P 20P 38 06MM 22 D03VN 001 N A BRACKET 2ND HDD BRACKET HDD BOTTOM SECC 33 D03VN 002 N A UPPER CASE 2ND HDD CASE HDD BOTTOM PC ABS 60 D03VN 003 N A LOWER CASE 2ND HDD CASE HDD TOP PC AB S 60 D03VN 004 N A COMBO BEZEL GBASE SET BEZEL ODD 42 TCXVN 005 N A SUPER MULTI BEZEL GBASE SET BEZEL ODD 42 TCXVN 007 OPTICAL RAIL HOLDER HOLDER ODD PC ABS 42 TCXVN 006 HDD HOLDER FRAME HDD AL 42 TC...

Page 114: ...GE W BRACKET DISPLAY LEFT 8 1 9 1KGF 33 TCXVN 005 N A LCD BRACKET 15 4 R HINGE W BRACKET DISPLAY RIGH T 8 1 9 1KGF 33 TCXVN 006 N A CAMERA LATCH HINGE W BRACKET CCD 0 6 0 7K GF CM 33 TCXVN 007 N A LCD BEZEL 15 4 CCD W LOGO FRU LCD TOP CASE ASSEMBLY 60 TCXVN 008 N A LCD COVER 15 4 CCD W LOGO FRU LCD BOTTOM CASE ASSEMBLY 60 TCXVN 009 N A CCD BEZEL SET BEZEL CCD 60 TCXVN 010 N A CCD COVER CASE CCD RE...

Page 115: ...HDD 60G HGST 5 4K SATA 1 5G NCQ MORAGA HTS541060G9 SA00 C60D HDD SATA 60GB 5 4KRP M 22P 12ms 5 5ms SATA1 0 2 5X0 37 M3 KH 06007 012 N A HDD 60G WD 5 4K SATA 8M WD600BEVS 22LAT0 ML60 LF FW T0 HDD SATA 60GB 5 4KRP M 22P 12ms 5 5ms SATA1 0 2 5X0 37 M3 KH 06008 005 HDD 80G SEAGATE 5 4K SATA ST98823AS MERCURY 2 FW 3 06 LF HDD SATA 80GB 5 4KRP M 22P 12 5ms 5 5ms SAT A II 2 5X0 37 M3 KH 08001 023 N A HDD...

Page 116: ...F MERCURY 2 FW 3 06 HDD SATA 120GB 5 4KR PM 22P 12 5ms 5 6ms SA TA1 0 2 5X0 37 M3 KH 12001 025 N A HDD 120G SEAGATE 5 4K SATA 8M ST9120821AS 189 MERCURY 2 LF FW 3 06 HDD SATA 120GB 5 4KR PM 22P 12 5ms 5 5ms SA TA II 2 5X0 37 M3 KH 12001 026 N A HDD 120G TOSHIBA 5 4K SATA1 5G W NCQ MK1234GSX ARIES B FREE FALL LF FW AH001J HDD SATA 120GB 5 4KR PM 22P 12ms 5 6ms SATA 1 0 2 5X0 37 M3 KH 12004 004 N A ...

Page 117: ...4P BLACK GER 31 0X115 52 5 5mm KB TCX07 008 N A KEYBOARD DARFON TM6410 TM6460 ITALIAN KEYBOARD W ST 89 24P BLACK ITA 310 X115 52 5 5mm KB TCX07 009 N A KEYBOARD DARFON TM6410 TM6460 FRENCH KEYBOARD W ST 89 24P BLACK FRE 31 0X115 52 5 5mm KB TCX07 010 N A KEYBOARD DARFON TM6410 TM6460 SWISS G KEYBOARD W ST 89 24P BLACK SWI 31 0X115 52 5 5mm KB TCX07 011 N A KEYBOARD DARFON TM6410 TM6460 PORTUGUESE ...

Page 118: ... RUS 31 0X115 52 5 5mm KB TCX07 024 N A KEYBOARD DARFON TM6410 TM6460 SLOVENIAN KEYBOARD W ST 89 24P BLACK SLOVE NIA 310X115 52 5 5mm KB TCX07 025 N A KEYBOARD DARFON TM6410 TM6460 SLO CRO KEYBOARD W ST 89 24P BLACK CROAT IAN 310X115 52 5 5mm KB TCX07 026 N A TBD KEYBOARD W ST 88 24P BLACK HEBRE W 310X115 52 5 5mm TBD COMMUNICATION MODULE WIRELESS ANTENNA LEFT RIGHT ANTENNA DUAL 2 4 5 2G 770mm 1 3...

Page 119: ...5 4 TFT WSXGA LVDS 585g LK 15409 014 N A LCD MODULE 15 4IN WXGA NON GLARE W ANTENNA LCD MODULE 15 4IN WXGA NON GLARE W ANTENNA 6M TCXVN 041 N A LCD MODULE 15 4IN WXGA NON GLARE W ANTENNA CCD 1 3M LCD MODULE 15 4IN WXGA NON GLARE W ANTENNA CCD 1 3M 6M TCXVN 042 N A LCD 15 4 WXGA CMO N154C2 L03 NON GLARE 10MS 200NITS LCM 15 4 TFT WXGA L VDS 530g LK 1540D 013 CAMERA N A CCD CAMERA 1 3M LOGITECH SHAGG...

Page 120: ...200P 128MX6 4 KN 1GB03 006 N A SO DIMM DDRII533 1GB SAMSUNG M470T2953CZ3 CD5 LF MEMORY MODULE 1GB PC2 4200 DDR2 200P 128MX6 4 KN 1GB0B 004 N A SO DIMM DDRII667 256MB NANYA NT256T64UH4A1FN 3C LF MEMORY MODULE 256MB PC2 5300 DDR2 200P 32MX64 KN 25603 027 N A SO DIMM DDRII667 256MB SAMSUNG M470T3354CZ3 CE6 LF MEMORY MODULE 256MB PC2 5300 DDR2 200P 32MX64 KN 2560B 018 N A SO DIMM DDRII667 256MB HYNIX ...

Page 121: ...ER BOTTOM DOC K SILICONE 47 TCXV1 003 N A BUMPER CARDREADER BUMPER TOP CARDRE ADER SILICONE 47 TCXV1 004 N A KNOB WLAN BT KNOB TOP WIFI PC AB S COAT 47 TCXVN 005 MICROPHONE N A MICROPHONE BUZZER 9X5 5 False 1 PRD 23 TCXVN 001 SPEAKER SPEAKER SET SPEAKER SET 4OHM 1 5W 9 5mm 25X12X4 6mm 55 110mm 23 TCXVN 002 N A SPEAKER SET SPEAKER SET 8OHM 2 W 24mm 62X13X13 94X12X14mm 55 110mm 6039B0009801 SCREW N ...

Page 122: ... A SCREW SCREW I20050M 4 5Dx0 5T BK PATCH 86 TCXVN 004 N A SCREW SCREW I25040M 4 5Dx0 8T BK PATCH 86 TCXVN 005 N A SCREW SCREW I M2 0 3 0 M 4 0Dx0 3T BK PATCH 86 TCXVN 006 N A SCREW SCREW I M2 5 3 0mm M 4 5mm 0 8mm BNI PAT 86 TCXVN 007 PHOTO PARTNAME DESCRIPTON ACER PART NO ...

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