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Acer TravelMate 5344 User Manual Download Page 86

86

T

ROUBLESHOOTING

This chapter shows you how to deal with common system problems. 

Read it before calling a technician if a problem occurs. Solutions to more 

serious problems require opening up the computer. Do not attempt to 
open 

the computer yourself; contact your dealer or authorized service center 

for assistance.

Troubleshooting tips

This notebook PC incorporates an advanced design that delivers 
onscreen error message reports to help you solve problems.

If the system reports an error message or an error symptom occurs, see 
"Error messages" below. If the problem cannot be resolved, contact your 
dealer. See 

"Requesting service" on page 84

.

Error messages

If you receive an error message, note the message and take the 
corrective action. The following table lists the error messages in 
alphabetical order together with the recommended course of action.

Error messages

Corrective action

CMOS battery bad

Contact your dealer or an authorized service 
center.

CMOS checksum 
error

Contact your dealer or an authorized service 
center.

Summary of Contents for TravelMate 5344

Page 1: ...TravelMate 5744 User s Manual ...

Page 2: ..._______ Serial number ______________________________________ Date of purchase ____________________________________ Place of purchase ___________________________________ 2011 All Rights Reserved TravelMate 5744 User s Manual Original Issue 05 2011 ...

Page 3: ...aners or aerosol cleaners Use a damp cloth for cleaning Warnings Accessing the power cord Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible When you need to disconnect power to the equipment be sure to unplug the power cord from the electrical outlet Disconnecting the power source Observe the following guideli...

Page 4: ...e that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating Also make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating Do not overload a power outlet strip or receptacle by plugging in too many devices The overall system load must not exceed 80 of the branch circuit rating If...

Page 5: ...system meets the requirements for use in the country region where the system was purchased Power cords for use in other countries regions must meet the requirements for that country region For more information on power cord requirements contact an authorized reseller or service provider Protecting your hearing Warning Permanent hearing loss may occur if earphones or headphones are used at high vol...

Page 6: ...le If the product falls it could be seriously damaged Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating These openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should never be placed near or over a radiator or heat re...

Page 7: ...tact with your skin or body Your device and its enhancements may contain small parts Keep them out of the reach of small children Product servicing Do not attempt to service this product yourself as opening or removing covers may expose you to dangerous voltage points or other risks Refer all servicing to qualified service personnel Unplug this product from the wall outlet and refer servicing to q...

Page 8: ...es over 60 C 140 F Failure to follow these guidelines may cause the battery to leak acid become hot explode or ignite and cause injury and or damage Do not pierce open or disassemble the battery If the battery leaks and you come into contact with the leaked fluids rinse thoroughly with water and seek medical attention immediately For safety reasons and to prolong the lifetime of the battery chargi...

Page 9: ...ty and lifetime of the battery will be reduced if the battery is left in hot or cold places such as in a closed car in summer or winter Always try to keep the battery between 15 C and 25 C 59 F and 77 F A device with a hot or cold battery may not work temporarily even when the battery is fully charged Battery performance is especially limited in temperatures well below freezing Do not dispose of b...

Page 10: ...es CAUTION FOR OPTICAL DRIVE DEVICE Note Information in this section may not apply to your computer CAUTION This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT In case of any trouble with this device please contact your nearest AUTHORIZED service station To prevent direct exposure to the laser beam do not try to open the enclosure CLASS 1 LASER PRODUCT CAUTION INVIS...

Page 11: ...RÅLNING NÅR DENNA DEL ÅR ÖPPNAD ÅLÅ TUIJOTA SÅTEESEENSTIRRA EJ IN I STRÅLEN VARNING LASERSTRÅLNING NAR DENNA DEL ÅR ÖPPNADSTIRRA EJ IN I STRÅLEN ADVARSEL LASERSTRÅLING NAR DEKSEL ÅPNESSTIRR IKKE INN I STRÅLEN Warning For safety reasons do not use non compliant parts when adding or changing components Consult your reseller for purchase options RADIO FREQUENCY INTERFERENCE Warning For safety reasons...

Page 12: ...aration distance instructions are followed until the transmission is completed Parts of the device are magnetic Metallic materials may be attracted to the device and persons with hearing aids should not hold the device to the ear with the hearing aid Do not place credit cards or other magnetic storage media near the device because information stored on them may be erased MEDICAL DEVICES Operation ...

Page 13: ...ces may interfere with some hearing aids If interference occurs consult your service provider VEHICLES RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles such as electronic fuel injection systems electronic anti skid anti lock braking systems electronic speed control systems and air bag systems For more information check with the manufacturer o...

Page 14: ...mosphere and obey all signs and instructions Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle engine Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Switch off the device at refueling points such as near gas pumps at service stations Observe restrictions on the use of radio equipment in fuel ...

Page 15: ... environment please recycle For more information on the Waste from Electrical and Electronics Equipment WEEE regulations visit www acer group com public Sustainability sustainability01 htm Mercury advisory For bulb inside projectors or electronic products containing a non LED backlit LCD CRT monitor or display Lamp s inside this product contain mercury and must be recycled or disposed of according...

Page 16: ...wide that help customers save money conserve energy and improve the quality of our environment The more energy we can save through higher energy efficiency the more we reduce greenhouse gases and the risks of climate change More information refers to www energystar gov or www energystar gov powermanagement Note Information in this section may not apply to your computer Acer ENERGY STAR qualified p...

Page 17: ...ase the risk of physical injury Incorrect computer usage may lead to carpal tunnel syndrome tendonitis tenosynovitis or other musculoskeletal disorders The following symptoms may appear in the hands wrists arms shoulders neck or back Numbness or a burning or tingling sensation Aching soreness or tenderness Pain swelling or throbbing Stiffness or tightness Coldness or weakness If you have these sym...

Page 18: ...scles or shrugging your shoulders Install the external display keyboard and mouse properly and within comfortable reach If you view your monitor more than your documents place the display at the center of your desk to minimize neck strain Taking care of your vision Long viewing hours wearing incorrect glasses or contact lenses glare excessive room lighting poorly focused screens very small typefac...

Page 19: ...d reflections by placing your display in such a way that the side faces the window or any light source minimizing room light by using drapes shades or blinds using a task light changing the display s viewing angle using a glare reduction filter using a display visor such as a piece of cardboard extended from the display s top front edge Avoid adjusting your display to an awkward viewing angle Avoi...

Page 20: ...ularly and maintain a healthy body Warning We do not recommend using the computer on a couch or bed If this is unavoidable work for only short periods take breaks regularly and do some stretching exercises Note For more information please refer to Regulations and safety notices on page 88 ...

Page 21: ...r It covers basic topics such as using the keyboard and audio etc The Quick Guide introduces you to the basic features and functions of your new computer For more on how your computer can help you to be more productive please refer to the TravelMate User s Manual This guide contains detailed information on such subjects as system utilities data recovery expansion options and troubleshooting In add...

Page 22: ... hotkey Fn F4 Note If you cannot power off the computer normally press and hold the power button for more than four seconds to shut down the computer If you turn off the computer and want to turn it on again wait at least two seconds before powering up Taking care of your computer Your computer will serve you well if you take care of it Do not expose the computer to direct sunlight Do not place it...

Page 23: ...vy objects on top of it Carefully route the power cord and any cables away from foot traffic When unplugging the power cord do not pull on the cord itself but pull on the plug The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a single wall outlet should ...

Page 24: ...hese steps 1 Turn off the computer and remove the battery pack 2 Disconnect the AC adapter 3 Use a soft moist cloth Do not use liquid or aerosol cleaners If either of the following occurs The computer has been dropped or the body has been damaged The computer does not operate normally Please refer to Frequently asked questions on page 81 ...

Page 25: ...ive Device 10 Radio frequency interference 11 Medical devices 12 Vehicles 13 Potentially explosive environments 14 Emergency calls 15 Disposal instructions 15 Mercury advisory 15 ENERGY STAR 16 Tips and information for comfortable use 17 First things first 21 Your guides 21 Basic care and tips for using your computer 22 ...

Page 26: ...ning and servicing 24 Your Acer notebook tour 30 Top view 31 Left view 33 Right view 34 Base view 36 Touchpad 37 Touchpad basics with two buttons 37 Using the keyboard 39 Lock keys and embedded numeric keypad 39 Hotkeys 40 Windows keys 42 Acer Backup Manager 44 Acer eRecovery Management 46 Creating a recovery backup 47 Recovering your system 50 ...

Page 27: ... Preparing the computer 59 What to bring to meetings 59 Taking the computer home 60 Preparing the computer 60 What to take with you 60 Special considerations 61 Setting up a home office 61 Traveling with the computer 62 Preparing the computer 62 What to take with you 62 Special considerations 62 Traveling internationally with the computer 63 Preparing the computer 63 What to bring with you 63 Spec...

Page 28: ...lity 68 Boot sequence 68 Enable disk to disk recovery 68 Setting passwords 68 Connecting to a network 69 Connectivity options 69 Built in network feature 69 Playing DVD movies 71 Upgrading memory 73 Universal Serial Bus USB 75 Battery pack 76 Battery pack characteristics 76 ...

Page 29: ...ife 78 Checking the battery level 79 Battery low warning 79 Installing and removing the battery pack 80 Frequently asked questions 81 Requesting service 84 Troubleshooting 86 Troubleshooting tips 86 Error messages 86 Regulations and safety notices 88 ...

Page 30: ...30 YOUR ACER NOTEBOOK TOUR After setting up your computer as illustrated in the setup poster let us show you around your new Acer notebook ...

Page 31: ...Your Acer notebook tour 31 TOP VIEW Icon Item Description 1 Microphone Internal microphone for sound recording 1 3 2 4 5 6 7 8 9 ...

Page 32: ... Touch sensitive pointing device which functions like a computer mouse 6 Power indicator Indicates the computer s power status Battery indicator button Press to indicate the computer s battery status 7 Click buttons left and right The left and right buttons function like the left and right mouse buttons 8 Speakers Deliver stereo audio output 9 Integrated webcam Web camera for video communication I...

Page 33: ...nd an immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are also available 2 External display VGA port Connects to a display device e g external monitor LCD projector 3 Ethernet RJ 45 port Connects to an Ethernet 10 100 based network 4 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera...

Page 34: ...n Item Description 1 Microphone jack Accepts inputs from external microphones Headphone speaker jack Connects to audio devices e g speakers headphones 2 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 3 Optical drive Internal optical drive accepts CDs or DVDs 4 Optical disk access indicator Lights up when the optical drive is active Icon Item Description ...

Page 35: ... disk from the drive 6 Emergency eject hole Ejects the optical drive tray when the computer is turned off Note Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off 7 DC in jack Connects to an AC adapter Icon Item Description ...

Page 36: ... computer s battery pack 2 Battery release latch lock Releases the battery for removal Insert a suitable tool into the latch and slide to release 3 Memory compartment Houses the computer s main memory Hard disk bay Houses the computer s hard disk secured with screws ...

Page 37: ...ms show you how to use the touchpad with two buttons Move your finger across the touchpad to move the cursor Press the left and right buttons located beneath the touchpad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button Function Left button Right button Main touchpad E...

Page 38: ... harder will not increase the touchpad s responsiveness Note By default vertical and horizontal scrolling is enabled on your touchpad It can be disabled under Mouse settings in Windows Control Panel Drag Click and hold then use finger on the touchpad to drag the cursor Tap twice at the same speed as double clicking a mouse button rest your finger on the touchpad on the second tap and drag the curs...

Page 39: ...y small characters located on the upper right corner of the Lock key Description Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would b...

Page 40: ...ation Desired access Num Lock on Num Lock off Number keys on embedded keypad Type numbers in a normal manner Cursor control keys on embedded keypad Hold Shift while using cursor control keys Hold Fn while using cursor control keys Main keyboard keys Hold Fn while typing letters on embedded keypad Type the letters in a normal manner Hotkey Icon Function Description Fn F3 Communication key Enables d...

Page 41: ...oggle Turns the built in touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn F11 NumLk Turns the embedded numeric keypad on or off only for certain models Fn Brightness up Increases the screen brightness Fn Brightness down Decreases the screen brightness Fn Volume up Increases the sound volume Fn Volume down Decreases the sound volume Fn Home Play Pause Play or pause a select...

Page 42: ...dia file Key Description Windows key Pressed alone it launches the Start menu It can also be used with other keys for other functions Open or close the Start menu D Display the desktop E Open Windows Explorer F Search for a file or folder G Cycle through Sidebar gadgets L Lock your computer if connected to a domain or switch users if not connected to a domain M Minimize all windows Hotkey Icon Fun...

Page 43: ...isplay System Properties Shift M Restore minimized windows Tab Cycle through programs on the taskbar by using Windows Flip 3 D Space Bring all gadgets to the front and select Windows Sidebar CTRL F Search for network computers CTRL Tab Use the arrow keys to cycle through open programs using Windows Flip 3 D Application key This key has the same effect as clicking the right mouse button it opens th...

Page 44: ...mage My Drive Create a backup file for the entire drive You can burn this file to a DVD to restore your computer at a later time or create the file on a USB drive Migrate My Files Allows you to copy files to a USB device so that you can migrate your files to a new computer Select the backup type you d like to make and select the files or drive you want to back up then follow the onscreen instructi...

Page 45: ... you have finished these three steps backups will be created according to the schedule You can also create backups manually by pressing the Acer Backup Manager key If you wish to change your settings at any time run Acer Backup Manager from the Start menu and go through the steps outlined above ...

Page 46: ... you can recover your computer when needed you should create a recovery backup as soon as possible Acer eRecovery Management consists of the following functions 1 Backup Create Factory Default Backup Backup Drivers and Applications 2 Restore Restore Operating System to Factory Defaults Restore Operating System and Retain User Data Reinstall Drivers or Applications This chapter will guide you throu...

Page 47: ...st set the password The password is set by launching Acer eRecovery Management and clicking Settings CREATING A RECOVERY BACKUP To reinstall using a backup on optical discs you must create the recovery disc beforehand Throughout the process you will be guided by onscreen instructions Please read them carefully ...

Page 48: ...d drivers click Create Factory Default Disc OR To create a recovery disc for only the factory loaded software and drivers click Create Drivers and Applications Backup Disc Important We recommend that you create each type of recovery backup as soon as possible The Create Factory Default Backup dialog box tells you the number of blank recordable discs you will need to complete the recovery discs ...

Page 49: ...Acer eRecovery Management 49 Make sure that you have the required number of identical blank discs ready before continuing ...

Page 50: ... a unique descriptive label on each disc such as Windows Recovery Disc 1 of 2 or Apps Drivers Recovery disc Make sure you keep the discs in a safe place that you will remember 4 If multiple discs are required insert a new disc when prompted then click OK Continue recording discs until the process is complete RECOVERING YOUR SYSTEM If calling Acer support did not help fix your problem you can use t...

Page 51: ... software and drivers on page 52 For instructions on reinstalling software and drivers that were not pre installed see that product s documentation or technical support Web site 2 Revert to a previous system condition If reinstalling software or drivers does not help then the problem may be solved by returning your system to a previous state when everything was working correctly For instructions s...

Page 52: ...recovery discs you have created New software If you need to recover software that did not come pre installed on your computer you need to follow that software s installation instructions New device drivers If you need to recover device drivers that did not come pre installed on your computer follow the instructions provided with the device To recover your pre installed software and drivers Click S...

Page 53: ...ns to display the Acer Application Recovery main menu 2 Click Contents to show a list of software and device drivers 3 Click the install icon for the item you want to install then follow the onscreen prompts to complete the installation Repeat this step for each item you want to reinstall Returning to a previous system condition Microsoft System Restore periodically takes snapshots of your system ...

Page 54: ...covery 2 Click Open System Restore then Next 3 Select the restore point you want click Next then Finish A confirmation message box will appear 4 Click Yes Your system is restored using the restore point you specified This process may take several minutes and may restart your computer Returning your system to its factory condition If your computer experiences problems that are not recoverable by ot...

Page 55: ...ecovering from your recovery discs on page 56 Recovering from within Windows To reinstall Windows and all pre installed software and drivers Click Start All Programs Acer then click Acer eRecovery Management Click the Restore tab then Restore Operating System to Factory Defaults Click Yes then Start A dialog box will display information about the hard drive that the operating system will be recove...

Page 56: ...Warning Continuing the process will erase all files on your hard drive 4 Click Next Your hard drive s original factory loaded contents will be recovered This process will take several minutes Recovering from your recovery discs To reinstall Windows and all pre installed software and drivers 1 Turn on your computer insert the first system recovery disc into your optical disc drive then restart your...

Page 57: ...rm Your computer will restart 1 During startup press F12 to open the boot menu The boot menu allows you to select which device to start from such as the hard drive or an optical disc 2 Use your arrow keys to select the line CDROM DVD this line may start with IDE 1 then press Enter Windows will install from the recovery disc you inserted 3 Insert the second recovery disc when prompted then follow t...

Page 58: ...open files 2 Remove any media floppy disks or compact disks from the drive s 3 Shut down the computer 4 Close the display cover 5 Disconnect the cord from the AC adapter 6 Disconnect the keyboard pointing device printer external monitor and other external devices 7 Disconnect the Kensington lock if you are using one to secure the computer MOVING AROUND When you are just moving within short distanc...

Page 59: ...re ready to use the computer again unlatch and open the display then press and release the power button Note If the Sleep indicator is off the computer has entered Hibernation mode and is turned off If the power indicator is off but the Sleep indicator is on the computer has entered Sleep mode In both cases press and release the power button to turn the computer back on Note that the computer may ...

Page 60: ...isconnecting the computer from your desktop follow these steps to prepare the computer for the trip home Check that you have removed all media and compact discs from the drive s Failure to remove the media can damage the drive head Pack the computer in a protective case that can prevent the computer from sliding around and cushion it if it should fall Caution Avoid packing items next to the top co...

Page 61: ...ter to return to room temperature and inspect the screen for condensation before turning on the computer If the temperature change is greater than 10 C 18 F allow the computer to come to room temperature slowly If possible leave the computer for 30 minutes in an environment with a temperature between outside and room temperature Setting up a home office If you frequently work on your computer at h...

Page 62: ... the gate area What to take with you Take the following items with you AC adapter Spare fully charged battery pack s Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect your computer while traveling Always take the computer as carry on luggage If possible have the com...

Page 63: ...ional printer driver files if you plan to use another printer Proof of purchase in case you need to show it to customs officials International Travelers Warranty passport Special considerations Follow the same special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When traveling in another country check that the local AC voltage ...

Page 64: ...64 If you are using the modem check if the modem and connector are compatible with the telecommunications system of the country you are traveling in ...

Page 65: ...y lock Wrap a computer security lock cable around an immovable object such as a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are also available USING PASSWORDS Passwords protect your computer from unauthorized access Setting these passwords creates several different levels of protection for your computer and data Supervis...

Page 66: ...When a password is set a password prompt appears in the center of the display screen When the Supervisor Password is set a prompt appears when you press F2 to enter the BIOS utility at boot up Type the Supervisor Password and press Enter to access the BIOS utility If you enter the password incorrectly a warning message appears Try again and press Enter When the User Password is set and the passwor...

Page 67: ...g your computer 67 halts Press and hold the power button for four seconds to shut down the computer Then turn on the computer again and try again Setting passwords You can set passwords using the BIOS utility ...

Page 68: ...ce in the BIOS utility activate the BIOS utility then select Boot from the categories listed at the top of the screen ENABLE DISK TO DISK RECOVERY To enable disk to disk recovery hard disk recovery activate the BIOS utility then select Main from the categories listed at the top of the screen Find D2D Recovery at the bottom of the screen and use the F5 and F6 keys to set this value to Enabled SETTI...

Page 69: ...ITY OPTIONS Ports allow you to connect peripheral devices to your computer as you would with a desktop PC For instructions on how to connect different external devices to the computer read the following section Built in network feature The built in network feature allows you to connect your computer to an Ethernet based network ...

Page 70: ...70 To use the network feature connect an Ethernet cable from the Ethernet RJ 45 port on the chassis of the computer to a network jack or hub on your network ...

Page 71: ...region only You can set the region code a maximum of five times including the first time after which the last region code set will remain permanent Recovering your hard disk does not reset the number of times the region code has been set Refer to the table below for DVD movie region code information 2 The DVD movie will automatically play after a few seconds Region code Country or region 1 USA Can...

Page 72: ...72 Note To change the region code insert a DVD movie of a different region into the DVD drive Please refer to the online help for more information ...

Page 73: ...turn the computer over to access its base 2 Remove the screws from the memory cover then lift and remove the memory cover 3 a Insert the memory module diagonally into the slot then b gently press it down until it clicks into place 4 Replace the memory cover and secure it with the screw 5 Reinstall the battery pack and reconnect the AC adapter 6 Turn on the computer ...

Page 74: ...74 The computer automatically detects and reconfigures the total memory size Please consult a qualified technician or contact your local Acer dealer ...

Page 75: ...Universal Serial Bus USB 75 UNIVERSAL SERIAL BUS USB The USB 2 0 port is a high speed serial bus which allows you to connect USB peripherals without taking up system resources ...

Page 76: ...th the computer turned off results in a significantly faster charge time The battery will come in handy when you travel or during a power failure It is advisable to have an extra fully charged battery pack available as backup Contact your dealer for details on ordering a spare battery pack Charging the battery To charge the battery first make sure that it is correctly installed in the battery bay ...

Page 77: ...power 5 Fully deplete the battery until the battery low warning appears 6 Reconnect the AC adapter and fully charge the battery again Follow these steps again until the battery has been charged and discharged three times Use this conditioning process for all new batteries or if a battery hasn t been used for a long time If the computer is to be stored for more than two weeks you are advised to rem...

Page 78: ...will reach the end of its effective life A standard computer battery has a life span of about 300 charges Optimizing battery life Optimizing battery life helps you get the most out of battery operation prolonging the charge recharge cycle and improving recharging efficiency You are advised to follow the suggestions set out below Purchase an extra battery pack Use AC power whenever possible reservi...

Page 79: ...ning Connect the AC adapter as soon as possible after the battery low warning appears Data will be lost if the battery to become fully depleted and the computer shuts down When the battery low warning appears the recommended course of action depends on your situation Situation Recommended Action The AC adapter and a power outlet are available 1 Plug the AC adapter into the computer and then connec...

Page 80: ...2 Slide the battery into the battery bay and gently push until the battery locks in place To remove a battery pack 1 Slide the battery release latch to release the battery 2 Pull the battery from the battery bay An extra fully charged battery pack is available 1 Save all necessary files 2 Close all applications 3 Turn off the computer 4 Replace the battery pack 5 Turn on the computer and resume wo...

Page 81: ...may be low and unable to power the computer Connect the AC adapter to recharge the battery pack Make sure that the AC adapter is properly plugged into the computer and to the power outlet If it is lit check the following Is a disc in the optical drive Remove it and press Ctrl Alt Del to restart the system Do you have a USB storage device USB disk or smartphone plugged into your computer Unplug it ...

Page 82: ...owing The volume may be muted In Windows look at the volume control speaker icon on the taskbar If it is crossed out click the icon and deselect the Mute all option The volume level may be too low In Windows look at the volume control icon on the taskbar You can also use the volume control buttons to adjust the volume If headphones earphones or external speakers are connected to the line out port ...

Page 83: ...nal settings without recovery CDs Note If your system is the multilingual version the operating system and language you choose when you first turn on the system will be the only option for future recovery operations This recovery process helps you restore the C drive with the original software content that is installed when you purchased your notebook Follow the steps below to rebuild your C drive...

Page 84: ...nty ITW that gives you security and peace of mind when traveling Our worldwide network of service centers are there to give you a helping hand An ITW passport comes with your computer This passport contains all you need to know about the ITW program A list of available authorized service centers is in this handy booklet Read this passport thoroughly Always have your ITW passport on hand especially...

Page 85: ...ntly If there are error messages or beeps reported by your computer write them down as they appear on the screen or the number and sequence in the case of beeps You are required to provide the following information Name _____________________________________ Address ___________________________________ Telephone number __________________________ Machine and model type ____________________ Serial num...

Page 86: ...rror message reports to help you solve problems If the system reports an error message or an error symptom occurs see Error messages below If the problem cannot be resolved contact your dealer See Requesting service on page 84 Error messages If you receive an error message note the message and take the corrective action The following table lists the error messages in alphabetical order together wi...

Page 87: ... reboot Hard disk 0 error Contact your dealer or an authorized service center Hard disk 0 extended type error Contact your dealer or an authorized service center I O parity error Contact your dealer or an authorized service center Keyboard error or no keyboard connected Contact your dealer or an authorized service center Keyboard interface error Contact your dealer or an authorized service center ...

Page 88: ...eption which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced...

Page 89: ...precision manufacturing techniques Nevertheless some pixels may occasionally misfire or appear as black or red dots This has no effect on the recorded image and does not constitute a malfunction RADIO DEVICE REGULATORY NOTICES Note Below regulatory information is for models with wireless LAN and or Bluetooth only To prevent radio interference to the licensed service this device is intended to be o...

Page 90: ...and 2483 5 MHz Note Channels 10 through 13 inclusive operate in the band 2446 6 MHz to 2483 5 MHz There are few possibilities for outdoor use On private property or on the private property of public persons use is subject to a preliminary authorization procedure by the Ministry of Defense with maximum authorized power of 100 mW in the 2446 5 2483 5 MHz band Use outdoors on public property is not p...

Page 91: ...www art telecom fr Note Your WLAN Card transmits less than 100 mW but more than 10 mW 01 Ain Orientales 02 Aisne 03 Allier 05 Hautes Alpes 08 Ardennes 09 Ariege 11 Aude 12 Aveyron 16 Charente 24 Dordogne 25 Doubs 26 Drome 32 Gers 36 Indre 37 Indre et Loire 41 Loir et Cher 45 Loret 50 Manche 55 Meuse 58 Nievre 59 Nord 60 Oise 61 Orne 63 Puy Du Dome 64 Pyrenees Atlantique 66 Pyrenees 67 Bas Rhin 68 ...

Page 92: ...e Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg ISO 3166 2 letter code AT BE CY CZ DK EE FI FR DE GR HU IE IT LV LT LU Country Malta Netherlands Poland Portugal Slovakia Slovenia Spain Sweden United Kingdom Iceland Liechtenstein Norway Switzerland Bulgaria Romania Turkey ISO 3166 2 letter code MT NT PL PT SK SL ES SE GB IS LI NO CH BG RO TR ...

Page 93: ...ion device Caution To comply with FCC RF exposure compliance requirements a separation distance of at least 20 cm 8 inches must be maintained between the antenna for the integrated wireless LAN Mini PCI Card built in to the screen section and all persons Note The wireless Mini PCI adapter implements a transmission diversity function The function does not emit radio frequencies simultaneously from ...

Page 94: ...210 of Industry Canada This Class B digital apparatus complies with Canadian ICES 003 Issue 4 and RSS 210 No 4 Dec 2000 and No 5 Nov 2001 To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Cet appareil numérique de...

Page 95: ...limit for the 5 25 to 5 35 and 5 725 to 5 85 GHz frequency range in point to point operation LCD PANEL ERGONOMIC SPECIFICATIONS Design viewing distance 500 mm Design inclination angle 0 0 Design azimuth angle 90 0 Viewing direction range class Class IV Screen tilt angle 85 0 Design screen illuminance Illuminance level 250 250cos lx where 85 Color Source D65 Reflection class of LCD panel positive a...

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