Frequently asked questions - 85
Before you call
Please have the following information available when you call Acer for
online service, and please be at your computer when you call. With your
support, we can reduce the amount of time a call takes and help solve
your problems efficiently. If there are error messages or beeps reported
by your computer, write them down as they appear on the screen (or the
number and sequence in the case of beeps).
You are required to provide the following information:
Name: _____________________________________
Address: ___________________________________
Telephone number: __________________________
Machine and model type: ____________________
Serial number: ______________________________
Date of purchase: ___________________________