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Appendix C

105

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch 
office.  Acer Branch Offices may access our website. However some information sources will require a user 
i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and 
Server models including:

T

Service guides for all models

T

User's manuals

T

Training materials

T

Bios updates

T

Software utilities

T

Spare parts lists

T

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our 
technical material.

 Also contained on this website are: 

T

Detailed information on Acer's International Traveler's Warranty (ITW) 

T

Returned material authorization procedures 

T

An overview of all the support services we offer, accompanied by a list of telephone, fax and email 
contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or 
comments, please do not hesitate to communicate these to us.

Online Support Information

Appendix C

Summary of Contents for TravelMate 290 Series

Page 1: ...erent model from previous TravelMate 290 These two models have the same names TravelMate 290 with the same housing but have different hardware specification The part numbers on the notebooks initiates as LX T44 PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on TravelMate 290 Extensa 2900 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...lity 31 Main 33 Advanced 34 Security 37 Boot 39 Exit 40 BIOS Flash Utility 41 Chapter 3 Machine Disassembly and Replacement 43 General Information 44 Before You Begin 44 Disassembly Procedure Flowchart 45 Removing ODD Module Memory and HDD Module 48 Removing the ODD Module 48 Removing the Memory 48 Removing the HDD Module 48 Removing the Keyboard LCD Module 49 Removing the Keyboard 49 Removing the...

Page 8: ...sage 69 Intermittent Problems 72 Undetermined Problems 73 Chapter 5 Jumper and Connector Locations 75 Top View 75 SW1 Settings Lid switch 76 SW3 Settings Kill Switch 76 Bottom View 77 Chapter 6 FRU Field Replaceable Unit List 79 TravelMate 290 Series 95 Appendix A Model Definition and Configuration 95 Appendix B Test Compatible Components 97 Microsoft Windows XP Home Environment Test 98 Microsoft ...

Page 9: ... ATI Mobility Radeon 9700 with 64MB of external DDR video RAM supporting Microsoft DirextX 9 0 T 3D graphics engine T Simultaneous LCD and CRT display support T S video for output to a television or display device that supports S video input T DualViewTM display support Multimedia T 16 bit high fidelity AC 97 Codec stereo audio T Built in dual speakers T High speed optical drive AcerMedia bay Conn...

Page 10: ...ne RJ 11 phone jack V 92 T One DC in jack for AC adapter T One parallel port T One VGA port for external monitor T One speaker headphone out jack 3 5mm mini jack T One microphone in jack T Three USB 2 0 ports Two in rear and one on left T One FIR port IrDA T One S video port T One IEEE1394 port ...

Page 11: ...d SIO LPC47N217 page 17 EC I O Buffer LPC to X BUS KBC AGP4X 1 5V Memory BUS DDR 400MHz 3 3V 33MHz 2 5V 200MHz 3 3V 48MHz 3 3V 24 576MHz 3 3V ATA100 3 3V 33MHz AGP Conn page 17 page 13 14 15 DDR SO DIMM X2 BANK 0 1 2 3 page 9 10 11 VGA Board Thermal Sensor MAX6654 page 4 Fan Control page 30 AC LINK CRT Connector page 29 SERIAL PARALLEL FIR Legacy I O Option USBx3 USB port 0 1 2 page 32 AMP Phone J...

Page 12: ...P5 RJ11 RJ45 Connector JP20 SD Socket JP6 USB Connector X2 JP21 Microphone in Jack JP7 CPU FAN Connector JP22 HDD Connector JP8 USB Connector JP23 LED Cable Connector JP9 POWER Board Connector PCN1 AC IN Jack JP10 MBC Connector PJP9 Battery Connector JP11 VGA Board Connector SW3 Wireless Kill Switch JP12 CPU Socket 479pin U9 BIOS ROM JP13 VGA Board Connector SW1 Lid Switch JP15 PCMCIA Socket U17 N...

Page 13: ...Chapter 1 5 Bottom View JP25 SO DIMM Socket U32 AC 97 Codec JP26 SO DIMM Socket U35 CardBus Controller U29 IEEE 1394 Connector U36 EC ˆ ˌ ˆˈ ˆˉ ˣ ˈ ˣ ˉ ...

Page 14: ...pointing device which functions like a computer mouse 4 Click buttons left and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 5 Palmrest Comfortable support ares for your hands when you use the computer 6 Keyboard Inputs data into your computer 7 Status indicators LEDs light emitting diode that turn on and off to sh...

Page 15: ...r 1 7 Front View Icon Item Description 1 Latch Latch for opening and colsing the computer 2 AcerMedia bay For hot swappable modules including 24x CD ROM 8x DVD ROM or 24 10 8 24x DVD CD RW combo or 2x DVD RW ...

Page 16: ...mmunication switch Enables and disables wireless communication devices 4 Stereo speaker Outputs sound 5 Headphone Speaker Line out jack Connects to headphones or other line out audio devices speakers 6 Microphone Line in jack Accepts input from external microphone or other audio line in devices e g audio CD player stereo walkman and etc 7 One USB 2 0 port Connects to Universal Serial Bus devices e...

Page 17: ...ight Panel Icon Item Description 1 Stereo speaker Outputs sound 2 HDD Houses the computer hard disk 3 Ventialtion slot Enables the computer to stay cool even after prolonged use 4 DC in jack Connects the AC adapter ...

Page 18: ... network 4 Modem port Connects to a phone line 5 Two USB 2 0 ports Connects to Universal Serial Bus devices e g USB mouse USB camera 6 External display port Connects to a display device e g external monitor LCD projector 7 Parallel port Connects to a parallel device e g parallel printer 8 Security keylock Connects to a Kensington compatible computer security lock Item Description Item Description ...

Page 19: ...removing the optical drive 3 AcerMedia bay Houses an AcerMedia drive module 4 Battery bay Houses the computer s battery pack 5 Battery release latch Unlatches the battery to remove the battery pack 6 Hard disk bay Houses the computer s hard disk securedby a screw 7 Cooling fan Helps keep the computer cool Note Don t cover or obstruct the opening of the fan ...

Page 20: ...hen Scroll Lock is activated Caps lock Lights when Caps Lock is activated Pad lock cursor Lights when Pad lock is activated Num lock Lights when Num Lock is activated Wireless Bluetooth indicator Orange indicators that wireless LAN is enables blue indicators that Bluetooth optional is enabledLights when the Wireless LAN or Bluetooth capabilities are enabled Power Lights green when the power is on ...

Page 21: ...c 2 Low capacity about 10 for 8 cell battery and about 15 for 4 cell battery Flashing 0 25 sec and off 0 25 sec 3 Critically low capacity about 3 for 8 cell battery and about 5 for 4 cell battery Flashing 0 1 sec and off 0 1 sec 4 Fully charged Stead on ...

Page 22: ...de the keypad is cursor function Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press w ...

Page 23: ...ic keypad It is indicated by small characters located on the right hand side of the keycaps Desired Access Num Lock On Num Lock Off Number keys on embedded keypad Type numbers in a normal manner Main keyboard keys Hold Fn while typing letters on embedded keypad Type the letters in a normal manner ...

Page 24: ...n Windows logo key Start button Combinations with this key perform special functions Below are a few examples Tab Activates next taskbar button E Explores My Computer F Finds Document M Minimizes All j M Undoes Minimize All R Displays the Run dialog box Application key Opens a context menu same as a right click ...

Page 25: ...Function Description Fn Esc Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn End Speaker toggle Turns the speakers on and off Fn PgUp Volume up Increases the speaker volume Fn PgDn Volume down Decreases the speaker volume Fn w Brightness up Increases the sc...

Page 26: ...ates is set to United States International If not select and click on Properties then select United States International and click on OK 5 Click on OK To verify the keyboard type in Windows XP follow the steps below 1 Click on Start Control Panel 2 Double click on Regional and Language Options 3 Click on the Language tab and click on Details 4 Verify that the keyboard layout used for En English Un...

Page 27: ...board are three buttons The left most button is the power button To the right of the power button are the two launch keys They are designated as the programmable buttons P1 and P2 Launch Key Default application P1 User programmable P2 User programmable ...

Page 28: ...he left and right buttons on a mouse Tapping on the touchpad produces similar results NOTE Keep your fingers dry and clean when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping harder will not increase the touchpad s responsiveness Function Left Button Right Button Tap Execute Click twi...

Page 29: ...able BIOS password control Set by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size Intel R Pentium R M Processor 1M 1st level cache control Always enabled 2nd level cache control Always enabled Cache scheme control Fixed in write through System Memory Item Specification Memory controller Intel 855PM Memory size 128MB 256MB 512MB 1024MB 1GB DIMM socket num...

Page 30: ...56MB 512MB 256MB 512MB 768MB 256MB 1024MB 1280MB 512MB 0MB 512MB 512MB 128MB 640MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 0MB 1024MB 1024MB 128MB 1152MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB 2G LAN Interface Item Specification Supports LAN protocol 10 100 Mbps LAN connector type RJ45 LAN connector location Rear side Modem Bluethooth Interface Item Sp...

Page 31: ...mance Specifications Buffer size 2048KB 2048KB 2048KB 2048KB Interface ATA 5 ATA 5 ATA 5 ATA 5 Max media transfer rate disk buffer Mbytes s 164 6 257 1 154 3 298 0 154 3 298 0 154 3 298 0 Data transfer rate host buffe r Mbytes s 100 MB Sec Ultra DMA mode 5 100 MB Sec Ultra DMA mode 5 100 MB Sec Ultra DMA mode 5 100 MB Sec Ultra DMA mode 5 DC Power Requirements Voltage tolerance 5V DC 5 5V DC 5 5V ...

Page 32: ...52 3600KByte s Mode2 4X 5 7X PACV 684 4 975 3KBytes s 10 3X 24X CAV 1769 4104KByte s 3 3X 8X CAV 4463 10820KByte s Data Buffer Capacity 192 KBytes Interface IDE ATAPI Applicable disc format DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R read single border DVD RW read DVD RAM read Version2 1 DVD RAM read Version 1 0 CD CD Audio CD E G CD MIDI CD TEXT CD ROM CD ROM XA CD I CD I Bridge Photo CD Video CD...

Page 33: ... DVD Dual Interface Item Specification Vendor model name HLDS 2x DVD Dual GWA 4040N Toshiba 4x DVD Dual SD R6372 Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Mode1 4X 5 7X PCAV 600 855KByte s 10 3X 24X CAV 1552 3600KByte s Mode2 4X 5 7X PACV 684 4 975 3KBytes s 10 3X 24X CAV 1769 4104KByte s 3 3X 8X CAV 4463 10820KByte s Data Buffer Capacity 192 KBytes Interfac...

Page 34: ...port One Location Rear side Connector type 25 pin D type connector in female type Parallel port function control Enable Disable Auto BIOS or operating system chooses configuration by BIOS setup Note Depending on your operating system disabling an unused device may help free systen resources for other devices Supports ECP EPP Bi directional PS 2 compatible Yes set by BIOS setup Note When Mode is se...

Page 35: ...ntroller ENE KB910 Keyboard Item Specification Keyboard controller ENE KB910 Keyboard vendor model name Standard keyboard w o launch button embeded Total number of keypads 85 US 86 UK keys with 101 102 key emulation Windows logo key Yes Internal external keyboard work simultaneously Yes Battery Item Specification Vendor model name Sony Samsung Battery Type Li ion Pack capacity 31Wh 63Wh Cell volta...

Page 36: ... Yes Yes Yes Electrical Specification Supply voltage for LCD display V 3 3 3 3 3 3 3 3 3 3 3 3 AC Adapter Item Specification Vendor model name LITEON 65W 3 PIN PA 1650 02CA Input Requirements Input Voltage Maximum 137 low range 265 high range Nominal frequency Hz 47 63 Output Ratings CV mode Noise Ripple 380mvp pmax 20MHz bandwidth for resistor load as output voltage is 18 5V Output Ratings CC mod...

Page 37: ...gement ACPI Mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disk may be power managed in this state Sleeping State S3 CPU Power Down VGA Power Down PCMCIA Suspend Audio Power Down Hard Disk Power Down Super I O Powe...

Page 38: ... in jack for AC adapter one ECP EPP compliant parallel port one external monitor port one headphone speaker line out jack 3 5mm mini jack one microphone line in jack 3 5mm mini jack three Universal Serial Bus USB ports one IEEE 1394 port one S video port Material Cover material ABS Indicators Power Battery charge HDD ODD Wireless Bluetooth communication Caps lock Pad lock Num lock and Scroll lock ...

Page 39: ...d from previous model TravelMate 290E cause the setup images are not ready for current model therefore the information of the CPU type speed base memory may not be accurate Please refer to real BIOS setup screen for correct information Navigating the BIOS Utility There are five menu options Main Advanced Security Boot and Exit Follow these instructions T To choose a menu use the cursor left right ...

Page 40: ...meter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values ...

Page 41: ... the memory size of the extended memory in the system Extended Memory size Total memory size CPU Speed CPU Speed Max speed Date and Time Sets the system time and date Quiet Boot Control whether Customer Logo and Summary Screen are displayed or not LCD Auto DIM Enabled LCD brightness will automatically lower to save more power when AC is not present Disabled LCD brightness will NOT automatically lo...

Page 42: ...The table below describes the parameters in the screen Settings in boldface are the default and suggested parameter settings Description Option FIR I O Settings Sets the base I O address and IRQ for Infrared port Disabled COM1 3F8 IRQ4 COM2 2F8 IRQ3 COM3 3E8 IRQ4 COM4 2E8 IRQ3 DMA Setting for Fast IR Sets a DMA channel for the printer to operate in ECP mode This parameter is enabled only if Mode i...

Page 43: ... IR Description Option Port Definition Sets the mode for the parallel port Standard AT Normal mode AT compatible Bi directional Bi directional mod PS 2 compatible Enhanced Parallel EPP EPP mode Extended Capabilities ECP ECP mode requires DMA channel Standard AT Centronics Bidirectional PS 2 Enhanced Parallel EPP Extended Capabilities Port Address Sets the base I O address for the parallel port Whe...

Page 44: ...36 Chapter 2 ...

Page 45: ...meters in this screen Settings in boldface are the default and suggested parameter settings Set Supervisor User Password If password on boot is required the password must be set otherwise it cannot be enabled The formats of the password are as follows Length 10 characters Characters Alphanumeric keys only The shift status i e Ctrl Shift Alt and Capital are ignored ...

Page 46: ...et it Parameter Description Option Set User Password Press Enter to set the user password When set this password protects the BIOS Setup Utility from unauthorized access Set Supervisor Password Press Enter to set the administrator password When set this password protects the BIOS Setup Utility from unauthorized access Password on Boot Allows the user to specify whether or not a password is require...

Page 47: ...s the user to decide the order of boot devices to load the operating system Bootable devices includes the diskette drive in module bay the onboard hard disk drive and the CD ROM in module bay Please select the order of the boot devices ...

Page 48: ...ameters in this screen Parameter Description Exit Saving Changes Allows the user to save changes to CMOS and reboot the system Exit Discarding Changes Allows the user Discards changes made and exits System Setup Load Setup Default Loads default settings for all parameters same as t Discard Changes Allows the user to discard previous changes in CMOS Setup ...

Page 49: ...Diskette before you use the Flash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Flash utilities NOTE Please use the AC adaptor power supply when you run the Flash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Flash 1 Prepare a b...

Page 50: ...42 Chapter 2 ...

Page 51: ...omponents vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover NOTE Please pay special attention to TravelMate 290 system part number will be LX T44 keyboard This model is with VGA board the keyboard needs to have the gasket on its ...

Page 52: ... 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack NOTE TravelMate 290 series product uses mylar or tape to fasten the FFC FPC connectors cable you may need to tear the tape or mylar before you disconnect different FFC FPC connectors ...

Page 53: ... HDD Module Middle Cover HDD Carrier Keyboard M 2 Power Button DIMM Cover Memory M 2 LCD Module ODD Module M 1 P 4 M 1 HDD Cover G 4 J 2 Q 4 HDD Carrier SUB Assy M 2 ODD Optical Device Bracket Optical Device Holder Optical Device Board M 1 Launch Board L 1 MDC Cover Plate Thermal Plate Mini PCI Cover P 2 P 1 K 2 MDC Card Thermal Module Mini PCI Wireless Board 4 CPU Lower Case ASSY LED Cable O 1 Ma...

Page 54: ...x 10 B G SCREW M2 x 2 3 NL H SCREW M2 x 3 NL I SCREW M2 x 4 B J SCREW M2 x 6 NL K SCREW M2 5 x 1 1 NL L SCREW M2 5 x 15 NL M SCREW M2 5 x 3 NL N SCREW M2 5 x 3 NL up O SCREW M2 5 x 4 NL P SCREW M2 5 x 6 NL Q SCREW M3 x 4 NL 2 LCD Rubber 2 LCD Screw Caps P 4 LCD Bezel LCD ASSY M 1 Inverter Board LCD Brackets LCD Coaxial Cable H 8 LCD Module P 2 LCD LCD Panel ...

Page 55: ...Chapter 3 47 Removing the Battery Pack 1 Slide the battery latch 2 Then remove the battery ...

Page 56: ...ptical drive latch 2 Then remove the optical drive Removing the Memory 1 Unscrew the two screws that secure the DIMM cover 2 Remove the DIMM cover 3 Pop out the memory then remove it Removing the HDD Module 1 Remove the screw that secures HDD module 2 Take off the HDD module from the main unit ...

Page 57: ...wo screws holding the keyboard 4 Turn the keyboard over as the picture shows 5 Disconnect the keyboard cable then remove the keyboard Removing the LCD module 1 Remove the middle cover See step 1 and step 2 on Removing the Keyboard section 2 Remove one screw as the picture shows 3 Then disconnect the LCD coaxial cable 4 Remove the six screws on the rear and the bottom panel three on each side 5 The...

Page 58: ...50 Chapter 3 ...

Page 59: ...er button 5 Remove the screw holding the launch board 6 Take off the launch board 7 Then remove the screw that secures the thermal plate 8 Take off the thermal plate 9 Remove the two screws that fasten the MDC cover plate then remove it 10 Disconnect the MDC card connector 11 Disconnect the modem card cable 12 Disconnect the fan cable 13 Remove the four screws according to the order as shown ...

Page 60: ...t carefully 17 Disconnect the speaker cable 18 Remove the two screws holding the mini PCI cover 19 Then remove the mini PCI cover 20 Disconnect the wireless LAN antennae 21 Pop out the wireless LAN card then remove it 22 To detach the upper case assembly from the lower case assembly first remove the three screws as shown ...

Page 61: ...the touchpad FPC 27 Remove the four screws that secure the touchpad support bracket 28 Then remove the touchpad support bracket 29 Remove the touchpad 30 Tear off all capton holding wireless LAN antenna 31 Take out the wireless antenna from the small fastening hooks 32 Remove the two screws that fasten the wireless antenna 33 Then take out the wireless antenna ...

Page 62: ...he wireless antenna 37 Remove the two screws fastening the wireless antenna to the hinge saddle 38 Then remove the wireless antenna from the upper case 39 Remove the two screws fastening the left speaker 40 Place the left speaker as shown 41 Then take off the left hinge saddle 42 Remove the gasket 43 Then remove the screw that secures the hinge saddle ...

Page 63: ...ews that secure the shielding to the upper case 48 Tear off the tape on the right and the left side 49 Then remove the shielding 50 Tear off the tape holding the speaker set 51 Remove the speaker set from the upper case 52 Remove the screw that secures the main board to the lower case 53 Disconnect the touchpad FPC Please push the lower case outwards as shown ...

Page 64: ...56 Chapter 3 54 Remove the four screws that fasten the PCMCIA slot 55 Detach the PCMCIA slot from the main board ...

Page 65: ...bezel carefully 4 Tear off the tape fastening the inverter connector 5 Tear off the tape fastening the inverter cable 6 Remove the screw holding the LCD inverter board 7 Disconnect the high voltage cable and the inverter board 8 Disconnect the inverter board connector 9 Remove the two screws holding the LCD one on each side 10 Then remove the LCD from the LCD panel ...

Page 66: ...e the eight screws that fasten the right and the left LCD brackets four on each side 12 Then remove the LCD brackets on both side 13 Tear off the capton that secure the LCD coaxial cable 14 Disconnect the LCD coaxial cable ...

Page 67: ...two screws holding the HDD cover 5 Detach the HDD cover Disassembling the Optical Disk Drive Module Combo Drive Module 1 Remove the two screws holding the optical device holder 2 Remove another two screws that fasten the optical device holder on the other side 3 Then remove the last two screws that secure the holder 4 Take the optical disc drive from the optical device holder 5 Remove the optical ...

Page 68: ...60 Chapter 3 ...

Page 69: ...er the password verify with the customer that Wndows XP is installed on the hard disk Operating systems that were not preinstalled by Acer can cause malfunction make sure all optional equipment is removed from the computer make sure the floppy disk is empty 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator...

Page 70: ...isolate the problem to a controller drive or CD ROM DVD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Insert an audio CD into the CD DVD drive If the CD DVD drive can read the data from the audio CD The drive does not have problem then go to next step If the CD...

Page 71: ...on Memory Check Memory errors might stop system operations show error messages on the screen or hang the system Currently we do not provide memory test program However if you need to check memory but have no testing program or diagonositc utility at hand please go to http www passmark com to download the shareware BurnIn Test V 3 0 You may test the memory with this program under Window XP environm...

Page 72: ... do the following T Replace the main board T If the problem is not corrected see Undetermined Problems on page 73 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the DC IN indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge do...

Page 73: ...ouse is working 3 If the PS 2 mouse does not work then check if the main board to switch board FPC is connected well 4 If the main board to switch board FPC is connected well then check if the touch pad FPC connects to the main board properly 5 If there is still an error after you have connected the touch pad FPC to the main board properly then replace the touch pad or touch pad FPC The touch pad ...

Page 74: ...to an appropriate level 1 Try different audio sources For example employ audio CD and ditital music file to determine whether the fault is in the speaker system or not If not all sources have sound problem the problem is in the source devices If all have the same problem continue next step 2 Connect a set of earphone or external speakers If these devices work fine go to next step If not then the m...

Page 75: ...ect the error Beep Code Message Description short short short short short long FAULTY DMA PAGE REGISTERS DMA page registers do not function properly short short short short long short FAULTY REFRESH CIRCUIT RAM refresh circuit does not function properly short short short short long long ROM CHECKSUM INCORRECT BIOS ROM checksum failed short short short long short short CMOS RAM TEST FAILED CMOS RAM...

Page 76: ... RUN SCU The time date information in CMOS is invalid N A MACHINE IS LOCKED TURN KEY The keyboard operation is locked N A BOOT SECTOR 0 HAS CHANGED The boot sector of the hard disk has been changed probably because of a virus attack N A Suspend to Disk partition MISSING No Suspend to Disk partition found N A Hard Disk ERROR Access to the Suspend to Disk partition failed N A Suspend to Disk partiti...

Page 77: ...ard Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power System Check on page 63 Battery pack Power adapter Hard drive battery c...

Page 78: ...not enter hibernation Keyboard if control is from the keyboard Hard disk drive Main board The system doesn t enter hibernation mode and four short beeps every minute Press Fn F4 and see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive Main board The system doesn t enter standby mode after closing the LCD LCD cover switch Main board The system doe...

Page 79: ...e USB ports Test one USB port each time USB socket is firmly secured to the main board Main board Print problems Ensure the Parallel Port in the System Devices of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run parallel port test Printer driver Printer cable Printer Main board Keyboard Touchpad Related Symptoms Symptom Error Action in Sequence Keyboard one or more keys does ...

Page 80: ...est for several times to isolate the problem 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors If an error is detected by the main battery test see Check the Power Adapter on page 64 If an error is detected by the display test see Index of Symptom to FRU Error Message on page 69 If an error is detected...

Page 81: ... operating correctly See Power System Check on page 63 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the proble...

Page 82: ...74 Chapter 4 ...

Page 83: ... SD Socket JP6 USB Connector X2 JP21 Microphone in Jack JP7 CPU FAN Connector JP22 HDD Connector JP8 USB Connector JP23 LED Cable Connector JP9 POWER Board Connector PCN1 AC IN Jack JP10 MBC Connector PJP9 Battery Connector JP11 VGA Board Connector SW3 Wireless Kill Switch JP12 CPU Socket 479pin U9 BIOS ROM JP13 VGA Board Connector SW1 Lid Switch JP15 PCMCIA Socket U17 North Bridge Jumper and Conn...

Page 84: ... 5 SW1 Settings Lid switch SW3 Settings Kill Switch Setting Function 1 NONE Function 2 LCD BACKLIGHT OFF Function 3 STAND BY Function 4 HIBERNATE Setting On Wireless On Bluetooth On Off Wireless Off Bluetooth Off ...

Page 85: ...Chapter 5 77 Bottom View JP25 SO DIMM Socket U32 AC 97 Codec JP26 SO DIMM Socket U35 CardBus Controller U29 IEEE 1394 Connector U36 EC ˆ ˌ ˆˈ ˆˉ ˣ ˈ ˣ ˉ ...

Page 86: ...78 Chapter 5 ...

Page 87: ... in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it NOTE P...

Page 88: ...80 Chapter 6 Exploded Diagram THE SYSTEM ...

Page 89: ...Chapter 6 81 LOGIC UPPER ASSY ...

Page 90: ...82 Chapter 6 LCD 14 1 ...

Page 91: ...Chapter 6 83 LCD 15 ...

Page 92: ...84 Chapter 6 OPTICAL DISC DRIVE MODULE AND COMBO DRIVE MODULE HDD ASSY ...

Page 93: ...NY LI ION 4 CELLS 2150mAH US18650G5 BT T3504 002 Boards 306 THE SYSTEM MDC CARD AMBIT T60M283 W CISPR 54 T35V5 001 NS MINI PCI WIRELESS BOARD 802 11g Intel WM3B2200 54 T44V5 001 254 THE SYSTEM LAUNCH BOARD 55 T35V5 001 VGA BOARD HYNIX 128MB ATi M11 55 T44V5 001 VGA BOARD SAMSUNG 128MB ATi M11 55 T44V5 002 VGA BOARD HYNIX 64MB ATi M11 55 T44V5 003 VGA BOARD SAMSUNG 64MB ATi M11 55 T44V5 004 Cables ...

Page 94: ...07 POWER CORD DEMARK 3Pin 27 T35V5 008 Case Cover Bracket Assembly 304 THE SYSTEM MIDDLE COVER W NAME PLATE 42 T35V5 001 303 THE SYSTEM LOWER CASE 60 T44V5 001 NS DIMM COVER 42 T35V5 002 253 THE SYSTEM UPPER CASE W SPEAKERS 60 T44V5 002 003 LOGIC UPPER ASSY TOUCHPAD SUPPORT BRACKET NOTE This item does not include FPC yet the image here is with FPC 33 T40V5 001 307 THE SYSTEM POWER BUTTON 42 T35V5 ...

Page 95: ... 08K0632 F W AD0A KH 02007 006 HDD 30G 2 5 IN 4200RPM HGST MORAGA IC25N020ATMR04 0 08K0910 F W AD0A KH 03007 005 HDD 30GB 2 5 IN 4200RPM TOSHIBA NEPTUNE MK3021GAS KH 33004 001 HDD 30G 2 5 IN 4200RPM FJV MHT2030AT KH 03006 004 HDD 40GB 2 5 IN 4200RPM HGST MORAGA IC25N040ATMR04 0 08K0633 FW AD0A KH 04007 009 HDD 40GB 2 5 IN 4200RPM TOSHIBA NEPTUNE MK4021GAS KH 34004 001 HDD 40G 2 5 IN 5400RPM SEAGAT...

Page 96: ...E KB T350C 001 KEYBOARD CZECH KB T350C 012 KEYBOARD DANISH KB T350C 017 KEYBOARD FRENCH KB T350C 007 KEYBOARD GERMAN KB T350C 004 KEYBOARD HUNGAIAN KB T350C 013 KEYBOARD ZIPPY ITALIAN KB T350C 006 KEYBOARD NORWAY KB T350C 016 KEYBOARD PORTUGUESE KB T350C 011 KEYBOARD RUSSIAN KB T350C 014 KEYBOARD SPANISH KB T350C 010 KEYBOARD SWEDEN KB T350C 015 KEYBOARD SWISS G KB T350C 008 KEYBOARD THAI KB T350C...

Page 97: ...IN HITACHI TX38D81VC1CAB REV B 6M T44V5 005 ASSY LCD MODULE 15 IN LG LP150X08 A5 6M T44V5 006 ASSY LCD MODULE 15 IN HANNSTAR HSD150PX17 A 6M T44V5 007 ASSY LCD MODULE 15 IN SANYO TM150XG 02L11 REV D 6M T44V5 008 ASSY LCD MODULE 15 IN AU B150PG01 6M T44V5 009 001 LCD 14 1 AND LCD 15 0 LCD 14 1 IN TFT XGA AU B141XN04 V 2 5AXXX LK 14105 005 LCD 14 1 IN TFT XGA TOPPOLY TD141TGCB1 LK 1410I 001 LCD 15 I...

Page 98: ...5V5 009 006 LCD 14 1 AND LCD 15 0 LCD WIRE CABLE 14 1 AU 50 T40V5 002 LCD WIRE CABLE 14 TOPPOLY 50 T40V5 004 LCD WIRE CABLE 15 AU 50 T40V5 005 LCD WIRE CABLE 15 HITACHI 50 T40V5 006 LCD WIRE CABLE 15 LG 50 T40V5 007 LCD WIRE CABLE 15 IN HANNSTAR 50 T44V5 002 LCD WIRE CABLE 15 IN SANYO 50 T44V5 003 LCD COAXIAL CABLE 15 AU 50 T40V5 008 NS LCD RUBBER 47 T35V5 001 NS LCD SCREW PAD LOW 47 T35V5 002 Mai...

Page 99: ...202 007 MEMORY DDR33 512MB SO DIMM NT512D64S8HBAFM 6K KN 51203 005 Optical Drive ODD MODULE AND COMBO DRIVE MODULE CD ROM MODULE 24X QSI SCR 242 6M T35V5 002 CD ROM MODULE 24X TEAC CD 224E C85 6M T35V5 003 DVD ROM MODULE 8X QSI SDR 083 6M T35V5 004 DVD ROM MODULE 8X TOSHIBA SD C2612 6M T40V5 001 DVD CDRW COMBO MODULE 24X LITEON LSC024082K 6M T35V5 006 DVD CDRW COMBO MODULE 24X QSI SBW 242C 6M T40V...

Page 100: ... CD ROM BEZEL FOR TEAC 42 T35V5 010 DVD ROM BEZEL FOR QSI 42 T35V5 011 DVD ROM BEZEL FOR TOSHIBA 42 T35V5 012 DVD CDRW COMBO BEZEL FOR LITEON 42 T35V5 013 DVD CDRW COMBO BEZEL FOR QSI 42 T35V5 014 DVD CDRW COMBO BEZEL FOR KME 42 T35V5 015 DVD DUAL BEZEL FOR HLDS 42 T40V5 002 DVD DUAL BEZEL FOR TOSHIBA 42 T40V5 003 DVD SUPER MULTI BEZEL FOR PANASONIC 42 T40V5 004 005 ODD MODULE AND COMBO DRIVE MODU...

Page 101: ...EW M2 x 10 B 86 T35V5 006 NS SCREW M2 x 2 3 NL 86 T35V5 007 NS SCREW M2 x 3 NL 86 T35V5 008 NS SCREW M2 x 4 B 86 T35V5 009 NS SCREW M2 x 6 NL 86 T35V5 010 NS SCREW M2 5 x 1 1 NL 86 T35V5 011 NS SCREW M2 5 x 15 NL 86 T35V5 012 NS SCREW M2 5 x 3 NL 86 T35V5 013 NS SCREW M2 5 x 3 NL up 86 T35V5 014 NS SCREW M2 5 x 4 NL 86 T35V5 015 NS SCREW M2 5 x 6 NL 86 T35V5 016 NS SCREW M3 x 4 NL 86 T35V5 017 NS ...

Page 102: ...94 Chapter 6 ...

Page 103: ... 1 4GHz 1M 14 1 XGA 24x Combo DDR333 1x256MB 40GB 11b 291LMi PM 1 4GHz 1M 15 0 XGA 2x DVD Dual DDR333 1x256MB DDR333 2x256MB 40GB 11b g 11b only for AMS 291LCi PM 1 4GHz 1M 15 0 XGA 24x Combo DDR333 2x256MB 40GB 11b g 291FLMi PM 1 4GHz 1M 15 0 XGA 2x DVD Dual DDR333 1x256MB 40GB 11b 292XCi PM 1 5GHz 1M 14 1 XGA 24x Combo DDR333 1x256MB 40GB 11b g 11b only for AMS 292FXCi PM 1 5GHz 1M 14 1 XGA 24x ...

Page 104: ...Appendix A 96 ...

Page 105: ...e Windows XP Pro environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the TravelMate 290 and Extensa 2900 series Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B ...

Page 106: ...ess Mouse Man Wheel Lotitech M S48a Logitech Mouse Man MCV 46 I O Mouse USB Microsoft IntelliMouse Explorer Optical Microsoft Wireless IntelliMouse Explorer Microsoft IntelliMouse Explorer 3 0 Microsoft TrackBall Explorer Loeitech M UA34 Logitech Mouse Man MCV 46 Logitech Cordless Mouse Man Optical Logitech Mini Optical Mouse Logitech Mouse Man Traveler Logitech Cordless Optical Track Man Logitech...

Page 107: ...CIA Card LAN Card 3Com Ethernet III Card 3C589B 3Com 10 100 Lan CardBus with XJACK connector 3CXFE575CT 3Com 10 100 Lan CardBus 3CCFE575BT 3Com 32bit CardBus 10 100 BASE TX 3C575 TX 3Com TokenLink Velocity 16 4 3Com 10 100 CardBus with XJACK Connector 3CXFE575BT 3Com Megahertz 10 100 Lan CardBus 3CCFE575CT 3Com Fast Ethernet 10 100 BASE TX 3CCFE575CT D ActionTec Data Link 56K PC Card Fax Modem MDV...

Page 108: ...tec SlimSCSI 16 bits 1460B Storage Card Fujitsu SRAM Card Pretec MPEG I Card Margi MPEG II Card Pretec 8M 16M Flash Card Kingston Flash Card 64MB Feiya Smart Media Flash Memory Card To PCMCIA 32MB Feiya Compact Flash Card 32MB Iomega Clik PC Card 40MB Toshiba Microdriver 2G HDD Toshiba Microdriver 5G HDD IBM Microdriver 1G Panasonic Secure Digital 8 16 32 64 128 256 512M Toshiba Secure Digital 8 1...

Page 109: ...ess Mouse Man Wheel Lotitech M S48a Logitech Mouse Man MCV 46 I O Mouse USB Microsoft IntelliMouse Explorer Optical Microsoft Wireless IntelliMouse Explorer Microsoft IntelliMouse Explorer 3 0 Microsoft TrackBall Explorer Loeitech M UA34 Logitech Mouse Man MCV 46 Logitech Cordless Mouse Man Optical Logitech Mini Optical Mouse Logitech Mouse Man Traveler Logitech Cordless Optical Track Man Logitech...

Page 110: ...CIA Card LAN Card 3Com Ethernet III Card 3C589B 3Com 10 100 Lan CardBus with XJACK connector 3CXFE575CT 3Com 10 100 Lan CardBus 3CCFE575BT 3Com 32bit CardBus 10 100 BASE TX 3C575 TX 3Com TokenLink Velocity 16 4 3Com 10 100 CardBus with XJACK Connector 3CXFE575BT 3Com Megahertz 10 100 Lan CardBus 3CCFE575CT 3Com Fast Ethernet 10 100 BASE TX 3CCFE575CT D ActionTec Data Link 56K PC Card Fax Modem MDV...

Page 111: ...tec SlimSCSI 16 bits 1460B Storage Card Fujitsu SRAM Card Pretec MPEG I Card Margi MPEG II Card Pretec 8M 16M Flash Card Kingston Flash Card 64MB Feiya Smart Media Flash Memory Card To PCMCIA 32MB Feiya Compact Flash Card 32MB Iomega Clik PC Card 40MB Toshiba Microdriver 2G HDD Toshiba Microdriver 5G HDD IBM Microdriver 1G Panasonic Secure Digital 8 16 32 64 128 256 512M Toshiba Secure Digital 8 1...

Page 112: ...104 Appendix B ...

Page 113: ...ver models including T Service guides for all models T User s manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s International Traveler s ...

Page 114: ...106 Appendix C ...

Page 115: ...ld Replaceable Unit List 79 I Intermittent Problems 72 J Jumper and Connector Locations 75 Top View 75 Bottom View 77 K Keyboard or Auxiliary Input Device Check 63 M Memory Check 63 Modem Combo Card external 49 O Online Support Information 105 P Panel Bottom 11 Power System Check Battery Pack 65 Power Adapter 64 65 R RMA 79 S System Check Procedures 62 System Diagnostic Diskette 41 System Utilitie...

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