Acer TravelMate 240P series User Manual Download

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3 Troubleshooting my computer

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Summary of Contents for TravelMate 240P series

Page 1: ...TravelMate 240P 250P series User s guide...

Page 2: ...oncerning your unit should include the serial number model number and purchase information No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by a...

Page 3: ...mputer can help you be more productive This guide provides clear and concise information about the computer so read it thoroughly If you ever need to print out a copy this User s guide is also availab...

Page 4: ...lay cover or by pressing the sleep hot key Fn F4 See Power management on page 30 Note If you cannot power off the computer normally press and hold the power switch for more than four seconds to shut d...

Page 5: ...l ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord Also the total current rating of all equipment plugged into a single wal...

Page 6: ...English The computer has been dropped or the body has been damaged Liquid has been spilled into the product The computer does not operate normally Please refer to Troubleshooting my computer on page...

Page 7: ...d disk 22 Optical drive 22 Floppy drive 24 Audio 25 Adjusting the volume 25 Power management 26 Moving around with your TravelMate 27 Disconnecting from the desktop 27 Moving around 27 Taking the comp...

Page 8: ...3 Troubleshooting my computer 59 Frequently asked questions 61 Error messages 65 Requesting service 69 International Traveler s Warranty ITW 69 Before you call 69 Appendix A Specifications 71 Appendix...

Page 9: ...1 Getting to know your TravelMate...

Page 10: ...er combines high performance versatility power management features and multimedia capabilities with a unique style and ergonomic design Work with unmatched productivity and reliability with your new p...

Page 11: ...setting up your computer as illustrated in the Just for Starters poster let us show you around your new TravelMate computer Front view Item Description 1 Display screen Also called LCD liquid crystal...

Page 12: ...Comfortable support area for your hands when you use the computer 6 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button ser...

Page 13: ...drive is active 6 Emergency eject button Ejects the optical drive tray when the computer is turned off See page 64 for more details 7 Eject button Ejects the optical drive tray from the drive 8 Speak...

Page 14: ...ock 6 Tablet Input Panel Support TIPS A folding support to facilitate writing on the screen Item Description 1 Power jack Connects to an AC adapter 2 Parallel port Connects to a parallel device e g pa...

Page 15: ...100 based network 6 Modem jack Connects to a phone line 7 Speaker Line out Headphone jack Connects to audio line out devices e g speakers headphones 8 Line in Mic in jack Accepts audio line in devices...

Page 16: ...avelMate 8 English Bottom view Item Description 1 Battery bay Houses the computer s battery pack 2 Battery release latch Unlatches the battery to remove the battery pack 3 Memory compartment Houses th...

Page 17: ...oth handwriting recognition converted to application text or handwriting captured as rich digital ink for manipulation editing and formatting Tablet Input Panel Support TIPS located on the back of the...

Page 18: ...now your TravelMate 10 English 2 Push the display screen in the direction as shown in the illustration below until the TIPS stands firmly 3 Adjust TIPS to the angle where you desire Suggested angle 12...

Page 19: ...11 English 4 Begin to write in the tablet mode 5 When you finish writing in the tablet mode close the display screen and store TIPS back to the TIPS slot in the illustration below...

Page 20: ...1 Getting to know your TravelMate 12 English Warning TIPS is not a handle Do NOT use the TIPS to lift the computer Do NOT store TIPS to rear side Avoid TIPS placing pressure on rear cables...

Page 21: ...al display LCD supporting pen based input with 16M color at 1024x768 XGA eXtended Graphics Array resolution 3D capabilities Simultaneous LCD and CRT display support Supports other output display devic...

Page 22: ...reless LAN option Bluetooth option Human centric design and ergonomics All in one design CD DVD or combo drive floppy drive and hard disk Sleek smooth and stylish design Full sized keyboard Ergonomica...

Page 23: ...the cover is closed Icon Function Description Power Lights when the computer is on Sleep Lights when the computer enters Standby mode and blinks when it enters into or resumes from hibernation mode M...

Page 24: ...er of your computer is closed 2 easy to read icons are shown indicating which state or feature is enabled or disabled Icon Description Lights up when the computer is on Lights when the computer enters...

Page 25: ...phabetic characters typed are in uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use t...

Page 26: ...keys Note If an external keyboard or keypad is connected to the computer the Num Lock feature automatically shifts from the internal keyboard to the external keyboard or keypad Desired access Num lock...

Page 27: ...ws logo key Start button Combinations with this key perform shortcut functions Below are a few examples Tab Activates next taskbar button E Explores My Computer F Finds Document M Minimizes All Shift...

Page 28: ...t keys press and hold the Fn key before pressing the other key in the hot key combination Hot key Icon Function Description Fn F1 Hot Key Help Displays help on hot keys Fn F2 Setup Accesses the comput...

Page 29: ...return Fn F7 Touchpad Toggle Turns the internal touchpad on and off Fn F8 Speaker Toggle Turns the speakers on and off Fn Volume up Increases the sound volume Fn Volume down Decreases the sound volum...

Page 30: ...board type 1 Click on Start Control Panel 2 Double click on Regional and Language Options 3 Click on the Language tab and click on Details 4 Verify that the keyboard layout used for En English United...

Page 31: ...four launch keys run the Acer Launch Manager Caution It s important that Bluetooth and Wireless LAN are turned off before boarding an airplane No Description Default application 1 Mail Email applicati...

Page 32: ...touchpad The central location on the palmrest provides optimum comfort and support Note When using an external USB or serial mouse you can press Fn F7 to disable the touchpad Touchpad basics The foll...

Page 33: ...d is sensitive to finger movements Hence the lighter the touch the better the response Tapping harder will not increase the touchpad s responsiveness Function Left button Right button Center button Ta...

Page 34: ...he high capacity hard disk is the answer to your storage needs This is where your data files and applications are stored Optical drive Your computer comes equipped with an optical drive which may be o...

Page 35: ...iscs of that region only You can set the region code a maximum of five times including the first time after which the last region code set will remain permanent Recovering your hard disk does not rese...

Page 36: ...ravelMate 28 English Floppy drive The internal floppy drive accepts standard 3 5 inch 1 44 MB diskettes Ejecting a diskette Eject a diskette by pressing the floppy disk eject button 1 and pull out the...

Page 37: ...comes with 16 bit high fidelity AC 97 stereo audio The built in dual stereo speakers are easy to access There are audio ports on the rear panel of the computer See Rear view on page 6 for more informa...

Page 38: ...herals connected to the serial and parallel ports and video memory If no activity is detected for a period of time called an inactivity timeout the computer stops some or all of these devices in order...

Page 39: ...the keyboard pointing device printer external monitor and other external devices 8 Disconnect the Kensington lock if you are using one to secure the computer Moving around when you are just moving wi...

Page 40: ...than the computer What to bring to long meetings If your meeting will last longer than 2 hours or if your battery is not fully charged you may want to bring the AC adapter with you to plug in your co...

Page 41: ...avoid exposing the computer to excessive heat Changes in temperature and humidity can cause condensation Allow the computer to return to room temperature and inspect the screen for condensation before...

Page 42: ...attery pack s Additional printer driver files if you plan to use another printer Special considerations In addition to the guidelines for taking the computer home follow these guidelines to protect yo...

Page 43: ...special considerations as when traveling with the computer In addition these tips are useful when traveling internationally When travelling in another country check that the local AC voltage and the A...

Page 44: ...y lock A security keylock notch located on the right panel of the computer lets you connect a Kensington compatible computer security lock Wrap a computer security lock cable around an immovable objec...

Page 45: ...hlight a password parameter and press the Enter key The password box appears 2 Enter the current password and press Enter 3 Press Enter twice without entering anything in the new and confirm password...

Page 46: ...1 Getting to know your TravelMate 38 English...

Page 47: ...2 Customizing my computer...

Page 48: ...basics of your TravelMate computer let s get acquainted with the advanced features of your computer In this chapter you will learn how to add options upgrade components for better performance and cust...

Page 49: ...uld with a desktop PC Modem Your computer has a built in V 90 V 92 56Kbps AC 97 Link modem Warning This modem port is not compatible with digital phone lines Plugging this modem into a digital phone l...

Page 50: ...an Ethernet cable from the network jack to an network jack or hub Consult your network administrator for details Universal Serial Bus The Universal Serial Bus USB 2 0 port is a high speed serial bus...

Page 51: ...g afforded by desktop PCs CardBus improves on the 16 bit PC card technology by expanding the bandwidth to 32 bits Note Refer to your card s manual for details on how to install and use the card and it...

Page 52: ...components when you need increased performance Note Contact your authorized dealer if you decide to perform a key component upgrade Memory upgrade Memory is expandable to 2 GB employing DDR 266 333 25...

Page 53: ...teps to install memory 1 Turn off the computer unplug the AC adapter if connected and remove the battery pack Then turn the computer over to access its base 2 Remove the screw from the memory cover a...

Page 54: ...Insert the memory module diagonally into the slot 1 then gently press it down until it clicks into place 2 4 Replace the memory cover and secure it with the screw The computer automatically detects a...

Page 55: ...nager allows you to set passwords the startup sequence of the drives and power management settings It also shows current hardware configurations To start the Notebook Manager press Fn F2 or follow the...

Page 56: ...he keyboard The Wireless and Bluetooth buttons are not programmable Launch Manager only allows you to set the other four Launch Keys See Launch Keys on page 23 for more information You can access the...

Page 57: ...ility press F2 during the POST power on self test while the TravelMate logo is being displayed Navigating the BIOS Utility These are the menu options Information Main Advanced Security Boot and Exit T...

Page 58: ...Information The Information screen displays a summary of your computer hardware information Note The screen above is for reference only Actual values may differ The table below describes the paramete...

Page 59: ...hows the system BIOS version VGA BIOS Version Shows the video graphics accelerator BIOS version KBC Version Shows the current keyboard controller KBC version Serial Number Shows the system serial numb...

Page 60: ...t start up to speed up the boot process Options Enabled or Disabled Boot time Diagnostic Screen Shows the logo during boot up Options Enabled or Disabled Boot on LAN When enabled allows your computer...

Page 61: ...te A Shows the floppy drive information Primary Master Shows the hard disk information Press Enter to access the sub menu Secondary Master Shows the optical drive information Press Enter to access the...

Page 62: ...contains parameters related to the hard disk installed in your computer Caution The parameters in this screen are for advanced uses only Typically you do not need to change the values in this screen...

Page 63: ...ameters related to the optical drive installed in your computer Caution The parameters in this screen are for advanced uses only Typically you do not need to change the values in this screen The defau...

Page 64: ...Parameter Description Parallel Port Enables or disables the parallel port Options Enabled or Disabled Mode Sets the operation mode of the parallel port Options Output only Bi direction EPP or ECP Bas...

Page 65: ...IRQ Routing sub menu allows you to set the IRQs for PCI devices Caution The parameters in this screen are for advanced users only Typically you do not need to change the values in this screen because...

Page 66: ...ord protects the BIOS Utility from unauthorized entry Press Enter to set this password Set User Password When set this password protects the computer from unauthorized entry during boot up or resume f...

Page 67: ...er values that determine in what order the bootable devices in your computer start up Setting the Boot drive sequence Use the cursor up down keys to select a boot device then press or to change its or...

Page 68: ...Description Exit Saving Changes Saves your changes and exits the BIOS Utility Exit Discarding Changes Discards your changes and exits the BIOS Utility Load Setup Defaults Loads default settings for al...

Page 69: ...3 Troubleshooting my computer...

Page 70: ...system problems Read it before calling a technician if a problem occurs Solutions to more serious problems require opening up the computer Do not attempt to open the computer by yourself Contact your...

Page 71: ...Sleep mode Press any key or tap on the touchpad to resume Is a non bootable non system diskette in the floppy drive Remove or replace it with a system diskette and press Ctrl Alt Del to restart the s...

Page 72: ...he following The volume may be muted In Windows look at the volume control speaker icon on the taskbar If it is crossed out click on the icon and deselect the Mute option The speakers may be turned of...

Page 73: ...rive tray Make sure the CD or DVD is free from scratches or smudges If the CD or DVD is dirty clean it using a disc cleaning kit Remember to follow the instructions included with the kit If the proble...

Page 74: ...the corresponding port on the printer During POST press F2 to access the BIOS Utility and verify that the parallel port is enabled if you use a parallel printer I want to set up my location to use the...

Page 75: ...ou travel to receive the benefits from our support centers Place your proof of purchase in the flap located inside the front cover of the ITW passport If the country you are traveling in does not have...

Page 76: ...____________________________ Address ______________________________________ ______________________________________________ Telephone number ____________________________ Machine and model type ________...

Page 77: ...Appendix A Specifications...

Page 78: ...This appendix lists the general specifications of your computer...

Page 79: ...DVD ROM DVD CD RW combo or DVD Rewritable drive Display and video 14 1 Thin Film Transistor TFT liquid crystal display LCD supporting pen based input with 32 bit true color at 1024x768 eXtended Graph...

Page 80: ...line out jack 3 5mm minijack One line in jack 3 5mm minijack Four USB 2 0 ports Weight and dimensions 3 776 kg 8 32 lbs for 14 1 TFT model with battery 332 W x 294 D x 45 2 49 7 H mm Environment Temp...

Page 81: ...73 English Auto sensing 100 240Vac 50 60Hz Options 256MB 512MB 1GB memory upgrade module Additional AC adapter and battery pack...

Page 82: ...Appendix A Specifications 74 English...

Page 83: ...Appendix B Notices...

Page 84: ...This appendix lists the general notices of your computer...

Page 85: ...nd receiver Connect the device into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shiel...

Page 86: ...will be notified as soon as possible You will also be informed of your right to file a complaint with the FCC Your telephone company may make changes in its facilities equipment operations or procedur...

Page 87: ...marking label If you are not sure of the type of power available consult your dealer or local power company 7 Do not allow anything to rest on the power cord Do not locate this product where persons w...

Page 88: ...Use only the proper type of power supply cord set provided in your accessories box for this unit It should be a detachable type UL listed CSA certified type SPT 2 rated 7A 125V minimum VDE approved or...

Page 89: ...tteri tilbage til leverand ren ADVARSEL Eksplosjonsfare ved feilaktig skifte av batteri Benytt samme batteritype eller en tilsvarende type anbefalt av apparatfabrikanten Brukte batterier kasseres i he...

Page 90: ...ck notice Apparatus Claims of U S Patent Nos 4 631 603 4 577 216 4 819 098 and 4 907 093 licensed for limited viewing uses only For safety reasons only connect headsets with a telecommunications compl...

Page 91: ...led inside the note book and are specific for this model not for generic computer The antenna of this device is installed on the top of the LCD display For compliance with FCC radiation exposure limit...

Page 92: ...nued compliance any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment example use only shielded interfac...

Page 93: ...nually 62 troubleshooting 62 cleaning computer v computer bringing to meetings 28 caring for iv cleaning v disconnecting 27 features 3 9 indicators 11 keyboards 13 moving around 27 on indicator 11 per...

Page 94: ...22 options memory upgrade 41 P parallel port setting in BIOS Utility 53 PC Card 40 ejecting 40 inserting 40 ports 37 POST power on self test 46 printer troubleshooting 63 problems 61 CD 63 CD ROM 62...

Page 95: ...ad 20 hotkey 17 using 20 21 travel international flights 30 local trips 30 troubleshooting 60 U universal serial bus 39 utility BIOS Setup 45 57 V view front 4 left 4 rear 6 right 5 volume adjusting 2...

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