Acer Picasso Service Manual Download

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Troubleshooting

4-9

Internal Microphone Failure

If the internal microphone fails, perform the following:

Figure 4-6.

Internal Microphone Failure

Start

Check the

back MIC

Swap M/B

Swap the
back MIC

Check the front MIC

and the back MIC

Check the

front MIC

Swap M/B

Swap the

front MIC

SG_PICASSO.book Page 9 Thursday, March 10, 2011 8:08 AM

Summary of Contents for Picasso

Page 1: ...Picasso SERVICE GUIDE ...

Page 2: ...cal magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice There are no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose The softw...

Page 3: ... this document Book titles directory names file names path names and program process names are shown in italics Example the DRS5 User s Guide usr local bin fd the TPH15spool_M program Computer output text that represents information displayed on a computer screen such as menus prompts responses to input and error messages are shown in constant width Example 01 The server has been stopped User inpu...

Page 4: ...eneric service guide In such cases contact your regional offices or the responsible personnel channel to provide further technical details When ordering FRU parts Check the most up to date information available on your regional Web or channel If for whatever reason a part number change is made it may not be noted in this printed service guide Acer authorized Service Providers Your Acer office may ...

Page 5: ...ook Tour 1 8 Front View 1 8 Rear View 1 9 Top View 1 10 Left View 1 11 Right View 1 12 Bottom View 1 13 System Block Diagram 1 14 Specification Tables 1 15 Computer specifications 1 15 System Board Major Chips 1 16 Processor 1 16 Processor Specifications 1 17 System Memory 1 17 Memory Combinations 1 18 Video Interface 1 18 Embedded MultiMediaCard AVL components 1 21 LED 10 1 1 22 Display Supported...

Page 6: ...ction 2 3 CHAPTER 3 Maintenance Procedures Introduction 3 3 General Information 3 3 Recommended Equipment 3 3 Maintenance Flowchart 3 4 Getting Started 3 5 SIM Micro SD Card Removal 3 6 SIM Micro SD Card Installation 3 8 Lower Case Removal 3 9 Lower Case Installation 3 12 DC In Cable Removal 3 17 DC In Cable Installation 3 19 Battery Removal 3 20 Battery Installation 3 21 3G Module Removal 3 22 3G...

Page 7: ...oard Installation 3 51 3G Antenna Removal 3 53 3G Antenna Installation 3 53 WLAN Antenna Removal 3 55 WLAN Antenna Installation 3 56 CHAPTER 4 Troubleshooting Introduction 4 3 General Information 4 3 Power On Issues 4 4 No Display Issues 4 5 LCD Picture Failure 4 6 Touch Screen Failure 4 7 Internal Speaker Failure 4 8 Internal Microphone Failure 4 9 USB Failure 4 10 Front Camera Failure 4 11 Back ...

Page 8: ...nit List Exploded Diagrams 6 4 Main Assembly 6 4 FRU List 6 8 Screw List 6 12 CHAPTER 7 Model Definition and Configuration A500 7 3 A501 7 12 CHAPTER 8 Test Compatible Components Android OS Environment Test 8 4 ICONIA Tablet A500 501 8 4 CHAPTER 9 Online Support Information Introduction 9 3 ...

Page 9: ...CHAPTER 1 Hardware Specifications ...

Page 10: ...Front View 1 8 Rear View 1 9 Top View 1 10 Left View 1 11 Right View 1 12 Bottom View 1 13 System Block Diagram 1 14 Specification Tables 1 15 Computer specifications 1 15 Processor 1 16 Processor Specifications 1 17 System Memory 1 17 Video Interface 1 18 Display Supported Resolution GPU 1 23 Bluetooth Interface 1 23 Bluetooth Module 1 23 Rear Camera 1 24 Mini Card 1 24 3G Card 1 24 Audio Interfa...

Page 11: ...1 3 Card Reader 1 27 System LED Indicator 1 27 System DMA Specification 1 28 ...

Page 12: ...1 4 ...

Page 13: ...G Module HUAWEI EM770W with GPS AGPS UMTS WCDMA 1 2 5 8 2100 1900 850 900 HSPA HSDPA up to 7 2 Mbps HSUPA up to 5 76Mbps GSM GPRS EDGE 850MHz 900MHz 1800Mhz 1900Mhz 3G Module Erisson F5521gw with GPS AGPS UMTS WCDMA 1 2 5 8 2100 1900 850 900 HSPA HSDPA up to 21Mbps HSUPA up to 5 76Mbps GSM GPRS EDGE 850MHz 900MHz 1800Mhz 1900Mhz 3G Module HUAWEI EM820W with GPS AGPS UMTS WCDMA 1 2 5 8 2100 1900 85...

Page 14: ...uch Screen Real 4 touch up to 10 Function buttons Side mechanical key Volume Up Volume Down screen lock Power with back light white orange Sensors G Sensor E Compass L Sensor Gyro meter Output 0 HDMI D type support Dual Display Audio 0 Dual analog Microphone Beam forming Noise echo cancellation Dual Speaker 3 5mm Audio Jack 4ring with Mic Dolby mobile Operation System 0 Android Honeycomb Dimension...

Page 15: ...apter Voltage range frequency 100 240V AC 50 60 Hz DC output 12V and 1 5 A 18W Green Requirement 0 Rohs compliance WEEE compliance Hologen free at least PVC free SMT Green process Others 0 Reset hole Docking Support Charging Audio out and IR remote control not support HDMI Accessory 0 In Box USB Cable Charger Plug QSG NOTE NOTE will not have protective film Optional Micro SD Card Dock with IR remo...

Page 16: ...1 8 Hardware Specifications and Configurations Notebook Tour 0 Front View 0 Figure 1 1 Front View Table 1 1 Front View Icon Item Description 1 Front Camera 5M Pixel CCD 2 Touch Window 1 2 ...

Page 17: ...Hardware Specifications and Configurations 1 9 Rear View 0 Figure 1 2 Front View Table 1 2 Front View Icon Item Description 1 2M Pixel CCD LED 2 2 Speakers 2 1 2 ...

Page 18: ...1 10 Hardware Specifications and Configurations Top View 0 Figure 1 3 Top View Table 1 3 Top View Icon Item Description 1 Power Button 2 Headset Jack 3 HDMI Jack 1 2 3 ...

Page 19: ...Hardware Specifications and Configurations 1 11 Left View 0 Figure 1 4 Left View Table 1 4 Left View Icon Item Description 1 Docking Station Jack 1 ...

Page 20: ...1 12 Hardware Specifications and Configurations Right View 0 Figure 1 5 Right View Table 1 5 Right View Icon Item Description 1 Volume Button 2 Touch Screen Lock Switch 3 Micro SD SIM Card Ports ...

Page 21: ...Hardware Specifications and Configurations 1 13 Bottom View 0 Figure 1 6 Bottom View Table 1 6 Bottom View Icon Item Description 1 Reset Button 2 USB Port 3 Micro USB Port 4 AC Adapter Jack 2 3 4 1 ...

Page 22: ...ia Tegra T20 12MHz DDC_I2C 5V ULPI to USB SMSC USB3315 ULPI 1 8V 2M CAMERA Module 10 1 LVDS panel CSI B 1 2V UART3 1 8V SDIO3 3 3V BC4329 WIFI BT module GPS Module UART2 1 8V UART DAP4 1 8V to USB board Audio Codec Wolfson WM8903 HeadPhone USB1 DAP1 1 8V Front MIC SPKR AMP ALC105 INT Speaker Rear MIC FM2018 Echo Noise Cancel Flash LED Controller 2M CAMERA Module 5M CAMERA Module CAM_I2C 1 8V Flash...

Page 23: ... C 32 F to 122 F Operating writing to optical disc 0 C to 50 C 32 F to 122 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Shock Operating 125 g 2 ms half sine Nonoperating 200 g 2 ms half sine Random vibration Operating 0 7...

Page 24: ...n Tegra 250 CPU LVDS transmitter SN75LVDS83B PMU TI TPS658621C LDDR2 Elpida EDB8132B2PB 1GB ULPI Phy for USB SMSC USB3315 GPS Broadcom BCM4751 TOUCH controller Atmel ATMXT 1386 CHIPSET1PJA101 eMMC Hynix H26M32001DAR CAMERA Omnivison OV5650 5M Various CSI 2M Thermal Sensor Onsemi NTC1008 Battery Charger TI BQ24617 Compass Asahi Kasei AKM8975C Gyro Invensense MPU 3050 ALS Proximity Lite On AL3000A A...

Page 25: ...ltage T20 1 GHz 2 Cores 40 nm 23x23 FCBGA 1 0 1 2V CPU Temperature Fan Speed RPM SPL Spec dBA 60 70 80 90 100 Item Specification Memory controller Build in CPU Memory size 1G LPDDRII DIMM socket number N A On board memory Supports memory size per socket N A Supports maximum memory size On board LP DDR2 1GB Supports DIMM type N A Supports DIMM Speed N A Support DIMM voltage N A Supports DIMM packag...

Page 26: ...24 2048 3072 1024 4096 5120 1024 8192 9216 2048 0 2048 2048 1024 3072 2048 2048 4096 2048 4096 6144 2048 8192 10240 4096 0 4096 4096 1024 5120 4096 2048 6144 4096 4096 8192 4096 8192 12288 8192 0 8192 8192 1024 9216 8192 2048 10240 8192 4096 12288 8192 8192 16384 Item Specification Chipset Wolfson WM8903 Package QFN 5X5 40 pin Interface I2S Compatibility I2S audio Interface Sampling rate 44 1KHz ...

Page 27: ... A Item Specification BIOS vendor BIOS Version BIOS ROM type BIOS ROM size Features Item Specification LAN Chipset LAN connector type LAN connector location Features Item Specification Type Total number of keypads Windows logo key Internal external keyboard work simultaneously Features ...

Page 28: ...Item Specification Vendor Model Name Capacity GB Bytes per sector Data heads Drive Format Disks Spindle speed RPM Performance Specifications Buffer size Interface Fast data transfer rate Mbits sec max Media data transfer rate Mbytes sec max DC Power Requirements Voltage tolerance NOTE ...

Page 29: ... Capacity GB 16G 16G 32G 32G DC Power Requirements Voltage tolerance 1 8V Item Specification Vendor Model name Performance Specification Transfer rate KB sec Buffer Memory Interface Applicable disc format Loading mechanism Power Requirement Input Voltage Items Specifications Vendor Model name Performance Specification Transfer rate KB sec Buffer Memory Interface Applicable disc format Loading mech...

Page 30: ...d m2 Contrast Ratio 1000 min 1300 type Response Time Optical Rise Time Fall Time msec 25 ms 35 ms Typical Power Consumption watt 3 4 W Weight without inverter 180 max Physical Size mm 229 46 mm x 149 1mm x 5 2 max Electrical Interface 1 channel LVDS Viewing Angle degree Horizontal Right CR 10 Left Vertical Upper CR 10 Lower 85 Right 85 Left 85 Upper 85 Lower Typ Item Specification Vendor Model nam...

Page 31: ... X NOTE Resolution fixed at 1280 x 800 Not adjustable by end user Item Specifications Chipset Azurewave AW NH611 Broadcom 4329 SIP Data throughput TX 1 2Mbits sec RX 1 2Mbits sec Protocol OPP 1 0 Object Push Profile OBEX 1 1 Object Exchange Profile HSP 1 1 Headset Profile A2DP 1 2 Advanced Audio Distribution Profile AVRCP 1 0 Audio Video Remote Control Profile GAVDP 1 0 Generic Audio Video Distrib...

Page 32: ...odel Chicony Aptina 2031 Type 2M Item Specification Vendor and Model Liteon OV5650 CSI Liteon Aptina 5140 Type 5M Item Specification Number supported 1 Features 1 mini card slot for WWAN Item Specification Features 3G Module with Huawei 770W 3G Module with Huawei 820W 3G Module with Ericsson 5521gw 3G Module with Gobi3000 ...

Page 33: ... inputs per stereo channel 2 pseudo differential inputs per stereo channel 1 fully differential mic inputs per stereo channel Digital Dynamic Range Controller Digital sidetone mixing Ground referenced headphone driver Ground referenced line input Stereo differential line driver for direct interface to WM9001 speaker driver 40 pin5x5mm QFN package Amplifier N A Features N A Item Specification Audio...

Page 34: ...me SIMPLO BAT 1010 SANYO BAT100 Battery Type Li ion Pack capacity 3260mAh 24Wh Number of battery cell 2 Package configuration 2S1P Item Specification Chipset T20 UMA architecture Memory size Share 16 256MB Interface LPDDR2 Item Specification USB compliance level USB2 0 Protocol EHCI Number of USB port s 2 Location two at the right side Output Current 1 5A for USB host port Item Specification Compl...

Page 35: ...such as the CPU and eMMC may be power managed in this state Suspend to RAM S3 CPU suspend Audio Power Down eMMC Power Down LCD power off MIC power off Save to Disk S4 N A Item Specification Chipset Embedded in T20 SOC Package FCBGA 664 23X23 Maximum supported size SD 32G Features Storage cards with adapter micro SD Item Specification Lock System state White color Flash on booting White color and a...

Page 36: ...oller DMA5 Available for ExpressCard DMA6 Not Assigned DMA7 Not Assigned ExpressCard controller can use DMA 1 2 or 5 Hardware IRQ System Function IRQ0 IRQ1 IRQ2 IRQ3 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 Default configuration audio possible configurations are IRQ5 IRQ7 IRQ9 IRQ10 or none NOTE ExpressCards may assert IRQ3 IRQ4 IRQ5 IRQ7 IRQ9 IRQ10 IRQ11 or IRQ15 Either the in...

Page 37: ... System Function shipping configuration 000 00F 010 01F 020 021 022 024 025 03F 02E 02F 040 05F 044 05F 060 061 062 063 064 065 06F 070 071 072 07F 080 08F 090 091 092 093 09F 0A0 0A1 I O Address hex 0A2 0BF 0C0 0DF 0E0 0EF 0F0 0F1 0F2 0FF 100 16F 170 177 178 1EF 1F0 1F7 1F8 200 201 202 21F ...

Page 38: ... A I O address hex System Function shipping configuration 220 22F 230 26D 26E 26 278 27F 280 2AB 2A0 2A7 2A8 2E7 2E8 2EF 2F0 2F7 2F8 2FF 300 31F 320 36F 370 377 378 37F 380 387 388 38B 38C 3AF 3B0 3BB 3BC 3BF 3C0 3DF 3E0 3E1 3E2 3E3 3E8 3EF 3F0 3F7 3F8 3FF CF8 CFB PCIDIVO 1 PCIDIVO 1 ...

Page 39: ...CHAPTER 2 System Utilities ...

Page 40: ...2 2 Introduction 2 3 ...

Page 41: ...System Utilities 2 3 System Utilities Introduction 0 ...

Page 42: ...2 4 System Utilities ...

Page 43: ...CHAPTER 3 Maintenance Procedures ...

Page 44: ...ation 3 28 GPS Antenna Removal 3 29 GPS Antenna Installation 3 30 Mainboard Removal 3 31 Mainboard Installation 3 33 Rear CCD Removal 3 36 Rear CCD Installation 3 38 Front CCD Removal 3 39 Front CCD Installation 3 39 Two Piece Microphone Removal 3 40 Two Piece Microphone Installation 3 41 Speakers Removal 3 42 Speakers Installation 3 42 USB Module Removal 3 43 USB Module Installation 3 44 LCD Supp...

Page 45: ...perform the required maintenance and step by step procedures on how to remove and install components from the notebook computer General Information 0 Recommended Equipment 0 The following tools are required to perform maintenance on the notebook Wrist grounding strap and conductive mat Flat screwdriver Philips screwdriver Screw Name Quantity M2 0x4 0 Ni 14 M2 0x3 0 7 ...

Page 46: ...ce Flowchart 0 The flowchart in Figure 3 1 provides a graphic representation of the module removal and installation sequences It provides information on what components need to be removed and installed during servicing Figure 3 1 Maintenance Flow ...

Page 47: ... cables from system and peripherals 3 Make sure system is completely powered down 4 To make sure system is completely powered down press and hold power button A for 4 seconds Figure 3 2 a If the device is in powered down mode allow device to complete boot process approx 10 sec Then power down normally b If device is in sleep mode wait for Home Screen to clear Then power down normally Figure 3 2 De...

Page 48: ...enance Procedures SIM Micro SD Card Removal 0 1 Open SIM Micro SD card cover Figure 3 3 Figure 3 3 Opening SIM Micro SD Card Cover 2 Remove SIM card from spring locking mechanism Figure 3 4 Figure 3 4 Removing SIM Card ...

Page 49: ...aintenance Procedures 3 7 3 Remove Micro SD card from spring locking mechanism Figure 3 5 Figure 3 5 Removing Micro SD Card 4 Secure SIM Micro SD card cover Figure 3 6 Figure 3 6 Securing SIM Micro SD Card Cover ...

Page 50: ...Procedures SIM Micro SD Card Installation 0 1 Open SIM Micro SD card cover Figure 3 3 2 Install and secure SIM card Figure 3 4 3 Install and secure Micro SD card Figure 3 5 4 Close and secure SIM Micro SD card cover Figure 3 6 ...

Page 51: ...ite SIM Micro SD Card Removal 1 Open SIM Micro SD card cover A Figure 3 7 Figure 3 7 Opening SIM Micro SD Card Cover 2 Insert plastic pry into slot below Micro SD card cover as shown in Figure 3 8 to unlock latch Figure 3 8 Figure 3 8 Unlocking Locking Latches 1 of 5 ...

Page 52: ...chine Maintenance Procedures 3 Starting from edge as shown in Figure 3 9 unlock locking latches on rear cover from bezel Figure 3 9 Unlocking Locking Latches 2 of 5 Figure 3 10 Unlocking Locking Latches 3 of 5 ...

Page 53: ...Machine Maintenance Procedures 3 11 Figure 3 11 Unlocking Locking Latches 4 of 5 Figure 3 12 Unlocking Locking Latches 5 of 5 ...

Page 54: ...e Maintenance Procedures 4 Remove lower case from bezel Figure 3 13 Figure 3 13 Removing Lower Case Lower Case Installation 0 1 Open SIM Micro SD card cover Figure 3 14 Figure 3 14 Opening SIM Micro SD Card Cover ...

Page 55: ... Maintenance Procedures 3 13 2 Align Micro SD port with slot on bezel Figure 3 15 Figure 3 15 Aligning Lower Case with Bezel 3 Install lower case on bezel Figure 3 16 Figure 3 16 Installing Lower Case on Bezel ...

Page 56: ...ance Procedures 4 Starting at volume button secure locking latches to rear cover on all sides of bezel Figure 3 17 through Figure 3 20 Figure 3 17 Securing Locking Latches 1 of 4 Figure 3 18 Securing Locking Latches 2 of 4 ...

Page 57: ...Machine Maintenance Procedures 3 15 Figure 3 19 Securing Locking Latches 3 of 4 Figure 3 20 Securing Locking Latches 4 of 4 ...

Page 58: ...3 16 Machine Maintenance Procedures 5 Secure SIM Micro SD card cover Figure 3 21 Figure 3 21 Securing SIM Micro SD Card Cover 6 Install SIM Micro SD card ...

Page 59: ...emoval 0 Prerequisite Lower Case Removal 1 Remove tape A covering DC In and antenna cables Figure 3 22 Figure 3 22 Removing Protective Tape 2 Disconnect DC In cable B from mainboard connector b Figure 3 23 Figure 3 23 Disconnecting DC In Cable A A B b ...

Page 60: ...Maintenance Procedures 3 Remove DC In cable from the LCD support plate C and bezel D guides Figure 3 24 Figure 3 24 Removing DC In Cable 4 Remove DC In jack from bezel Figure 3 25 Figure 3 25 Removing DC In Jack C D ...

Page 61: ...ecure DC In jack on bezel Figure 3 25 2 Connect DC In cable B to mainboard connector b Figure 3 23 3 Install and secure DC In cable to bezel D and LCD support plate C guides Figure 3 24 4 Install and secure tape A covering DC In and antenna cables Figure 3 22 5 Install lower case ...

Page 62: ...l 0 Prerequisite DC In Cable Removal 1 Remove four 4 screws A from LCD support plate Figure 3 26 Figure 3 26 Removing Battery Screws 2 Disconnect battery cable B from mainboard connector b Figure 3 27 Figure 3 27 Disconnecting Battery Cable A A A A B b ...

Page 63: ...ng Battery Battery Installation 0 1 Install battery C on LCD support plate Figure 3 28 2 Connect battery cable B to mainboard connector b Figure 3 27 3 Install and secure four 4 screws A to LCD support plate Figure 3 26 4 Install DC In cable ID Size Quantity Screw Type A M2 0x4 0 Ni 4 C ...

Page 64: ... 0 Prerequisite Battery Removal 1 Locate 3G module A on LCD support plate Figure 3 29 Figure 3 29 3G Module on LCD Support Plate 2 Disconnect auxiliary blue and main black cables from 3G module connectors Figure 3 30 Figure 3 30 Disconnecting 3G Cables A ...

Page 65: ...nance Procedures 3 23 3 Remove two 2 screws B from LCD support plate Figure 3 31 Figure 3 31 Removing 3G Module Screws 4 Remove 3G module C from mainboard connector c Figure 3 32 Figure 3 32 Removing 3G Module B C c ...

Page 66: ...connector c Figure 3 32 2 Install and secure two 2 screws B to LCD support plate Figure 3 31 3 Connect main 3G antenna cable black to 3G module connector labeled M Figure 3 30 4 Connect auxiliary 3G antenna cable blue to 3G module connector labeled A 5 Install battery ID Size Quantity Screw Type A M2 0x3 0 2 ...

Page 67: ...moval 0 Prerequisite Battery Removal 1 Locate Docking Board A Figure 3 33 Figure 3 33 Docking Board Overview 2 Disconnect docking board FFC B from docking board connector b Figure 3 34 Figure 3 34 Disconnecting Docking Board FFC from Docking Board A b B ...

Page 68: ...3 Disconnect docking board FFC C labeled MB from mainboard connector c Figure 3 35 Figure 3 35 Disconnecting Docking Board FFC from Mainboard 4 Remove three 3 screws C from bezel Figure 3 36 Figure 3 36 Removing Docking Board Screws C c D ...

Page 69: ...Machine Maintenance Procedures 3 27 5 Remove docking board from bezel Figure 3 37 Figure 3 37 Removing Docking Board ...

Page 70: ... Board Bezel Guides 2 Install board on bezel Figure 3 37 3 Install and secure three 3 screws D to bezel Figure 3 36 4 Install and connect docking board FFC C labeled MB to mainboard connector c Figure 3 35 5 Install and connect docking board FFC B to docking board connector b Figure 3 34 6 Install battery ID Size Quantity Screw Type B M2 0x3 0 3 E ...

Page 71: ...ures 3 29 GPS Antenna Removal 0 Prerequisite Battery Removal 1 Disconnect GPS antenna A from mainboard connector Figure 3 39 Figure 3 39 Disconnecting GPS Antenna 2 Remove GPS module Figure 3 40 Figure 3 40 Removing GPS Module A ...

Page 72: ...3 30 Machine Maintenance Procedures GPS Antenna Installation 0 1 Install GPS module on bezel Figure 3 40 2 Connect GPS antenna A to mainboard connector Figure 3 39 3 Install battery ...

Page 73: ...A from mainboard connectors a Touch screen cable B from mainboard connector b Main black WLAN cable C from mainboard connector c Front camera FFC D from mainboard connector d LVDS cable E from mainboard connector e Speaker cable F from mainboard connector f USB FFC G from mainboard connector g Figure 3 41 Disconnecting Cables from Mainboard A a B C D E G F b d f e g ...

Page 74: ...ine Maintenance Procedures 2 Remove screw H and four 4 screws J from bezel Figure 3 42 Figure 3 42 Removing Mainboard Screws 3 Lift and remove mainboard from bezel Figure 3 43 Figure 3 43 Removing Mainboard J H ...

Page 75: ...d when the mainboard screws are secured Make sure to align the touch screen lock button switch with the lock button guides 1 Set touch screen lock button K to unlock position Figure 3 44 Figure 3 44 Setting Touch Screen Lock Button 2 Install mainboard on bezel Figure 3 45 Figure 3 45 Install Mainboard K unlocked locked ...

Page 76: ...dures 3 Align with bezel guide pins L Figure 3 46 Figure 3 46 Aligning Mainboard with Bezel Guide Pins 4 Align touch screen lock button switch M with lock button guides N Figure 3 47 Figure 3 47 Install Mainboard to IO Ports L M N N ...

Page 77: ...s A to mainboard connectors a Touch screen cable B to mainboard connector b Main black WLAN cable C to mainboard connector c Front camera FFC D to mainboard connector d LVDS cable E to mainboard connector e Speaker cable F to mainboard connector f USB FFC G to mainboard connector g 7 Install 3G module 3G SKU Battery Non 3G SKU ID Size Quantity Screw Type H M2 0x3 0 1 J M2 0x4 0 Ni 4 ...

Page 78: ...l 1 Place bottom of mainboard on a flat surface Figure 3 48 Figure 3 48 Mainboard Overview 2 Remove rear camera A from mainboard 3 Remove rear camera holder from mainboard by pressing holder through the board Figure 3 49 through Figure 3 51 Figure 3 49 Removing Rear CCD Holder 1 of 3 A ...

Page 79: ...Machine Maintenance Procedures 3 37 Figure 3 50 Removing Rear CCD Holder 2 of 3 Figure 3 51 Removing Rear CCD Holder 3 of 3 ...

Page 80: ... mainboard slot C Figure 3 52 Figure 3 52 Align Rear CCD Holder Guide with Mainboard Slot 2 Install and secure rear camera holder on mainboard by pressing holder into the opening in the mainboard Figure 3 50 through Figure 3 49 3 Install rear camera A on mainboard Figure 3 48 4 Install mainboard B C ...

Page 81: ...l 1 Release bezel locking latches A Figure 3 53 Figure 3 53 Release Bezel Locking Latches 2 Remove front camera from bezel Figure 3 54 Figure 3 54 Removing Front CCD Front CCD Installation 0 1 Install and secure front camera in bezel locking latches A Figure 3 53 2 Install mainboard A A ...

Page 82: ... 40 Machine Maintenance Procedures Two Piece Microphone Removal 0 Prerequisite Mainboard Removal 1 Remove two piece microphone A from bezel guides Figure 3 55 Figure 3 55 Removing Two piece Microphone A ...

Page 83: ...one guide closest to touch screen board facing down Figure 3 56 Figure 3 56 Installing Two piece Microphone to Front Guide 2 Install and secure microphone C in rear microphone guide furthest away from touch screen board facing up Figure 3 57 Figure 3 57 Installing Two piece Microphone to Rear Guide 3 Install mainboard B C ...

Page 84: ... Figure 3 58 Figure 3 58 LCD Support Plate Overview with Speakers 2 Remove speakers B and speaker cable C from bezel Speakers Installation 0 1 Install speakers B and speaker cable C on bezel Figure 3 58 2 Install and secure three 3 screws A to bezel 3 Install mainboard ID Size Quantity Screw Type A M2 0x4 0 Ni 3 A A B B C ...

Page 85: ...Removal 0 Prerequisite Speakers Removal 1 Disconnect module FFC A from module connector a Figure 3 59 Figure 3 59 Disconnecting USB FFC 2 Remove module FFC 3 Remove two 2 screws A from bezel Figure 3 60 Figure 3 60 Removing USB Module Screws A a A B ...

Page 86: ... Module Installation 0 1 Align module with bezel guides B Figure 3 62 Figure 3 62 Aligning USB Module to Bezel Guides 2 Install module on bezel 3 Install module support bracket B on bezel Figure 3 60 4 Install and secure two 2 screws A to bezel 5 Install and connect module FFC C to module connector c Figure 3 59 6 Install speakers C B ...

Page 87: ...Machine Maintenance Procedures 3 45 ID Size Quantity Screw Type A M2 0x4 0 Ni 2 ...

Page 88: ...t Plate Removal 0 Prerequisite Speakers Removal 1 Remove Mylar tape A from LCD support plate Figure 3 63 Figure 3 63 Removing Mylar Tape 2 Remove antenna cables from LCD support plate guides B Figure 3 64 Figure 3 64 Removing Antenna Cables A A B B ...

Page 89: ... one screw C and one screw D from bezel Figure 3 65 Figure 3 65 Removing LCD Support Plate Screws 4 Remove LCD support plate Figure 3 66 Figure 3 66 Removing LCD Support Plate 5 Disconnect touch screen FFC E from board connector e Figure 3 67 C D ...

Page 90: ...e Procedures Figure 3 67 Disconnecting Touch Screen FFC 6 Remove adhesive tape F covering LVDS cable G and LCD panel connector g Figure 3 68 Figure 3 68 Removing LVDS Adhesive Tape 7 Disconnect and remove LVDS cable E e G g F ...

Page 91: ...3 Connect and secure touch screen FFC F to board connector f Figure 3 67 4 Install LCD support plate on bezel Figure 3 66 5 Install and secure one screw C and one screw D to bezel Figure 3 65 6 Install and secure antenna cables to LCD support plate guides B Figure 3 64 7 Install and secure Mylar tape A to LCD support plate Figure 3 63 8 Install speakers ID Size Quantity Screw Type C M2 0x3 0 1 D M...

Page 92: ... Screen Board Removal 0 Prerequisite LCD Support Plate Removal 1 Remove touch screen board A from LCD support plate B Figure 3 69 and Figure 3 70 Figure 3 69 Removing Touch Screen Board 1 of 2 Figure 3 70 Removing Touch Screen Board 2 of 2 A B ...

Page 93: ...ch Screen Board Cable Touch Screen Board Installation 0 1 Install and connect touch screen cable C to board connector c Figure 3 71 2 Align touch screen board to LCD support plate guides D Figure 3 72 Figure 3 72 Aligning Touch Screen Board to LCD Support Plate Guides 3 Install and secure touch screen board on LCD support plate Figure 3 73 C c D ...

Page 94: ...3 52 Machine Maintenance Procedures Figure 3 73 Installing Touch Screen Board 4 Install LCD support plate ...

Page 95: ...na Removal 0 Prerequisite LCD Support Plate Removal 1 Remove main A black and auxiliary B blue antennas from bezel Figure 3 74 Figure 3 74 Removing 3G Antennas 3G Antenna Installation 0 1 Align main black antenna to bezel guide C Figure 3 75 A B ...

Page 96: ...e Procedures Figure 3 75 Aligning Main 3G Antenna 2 Align auxiliary blue antenna to bezel guide D Figure 3 76 Figure 3 76 Aligning Auxiliary 3G Antenna 3 Install and secure 3G antennas on bezel 4 Install LCD support plate C D ...

Page 97: ...Machine Maintenance Procedures 3 55 WLAN Antenna Removal 0 Prerequisite LCD Support Plate Removal 1 Remove main black WLAN antenna A from bezel Figure 3 77 Figure 3 77 Removing WLAN Antenna A ...

Page 98: ...intenance Procedures WLAN Antenna Installation 0 1 Align main black WLAN antenna to bezel guide B Figure 3 78 Figure 3 78 Aligning WLAN Antenna 2 Install and secure WLAN antenna on bezel 3 Install LCD support plate B ...

Page 99: ...CHAPTER 4 Troubleshooting ...

Page 100: ... Speaker Failure 4 8 Internal Microphone Failure 4 9 USB Failure 4 10 Front Camera Failure 4 11 Back Camera Failure 4 12 P Sensor Failure 4 13 3G Function Failure 4 14 Wireless Function Test Failure 4 15 GPS Function Test Failure Wi Fi SKU 4 16 GPS Function Test Failure 3G SKU 4 17 Docking Station Test Failure 4 18 Other Functions Failure 4 19 ...

Page 101: ...on as possible about the problem 2 If possible verify the symptoms by re creating the failure through diagnostic tests or repeating the operation that led to the problem 3 Use Table 4 1 with the verified symptom to determine the solution 4 If the Issue is still not resolved refer to Online Support Information Table 4 1 Verified Symptoms Symptoms Verified Power On Issues No Display Issues LCD Pictu...

Page 102: ...4 4 Troubleshooting Power On Issues 0 If the system doesn t power on perform the following Figure 4 1 Power On Issues Start Check AC cable BATT only power on Swap AC cable BATT OK OK NG Swap M B ...

Page 103: ... Issues 0 If the system doesn t display perform the following Figure 4 2 No Display Issues Start Can power on Check LCD cable LCD panel Go to no power Trouble shoo ng step swap LCD cable Swap LCD panel OK OK OK OK NG NG NG Swap M B ...

Page 104: ...roubleshooting LCD Picture Failure 0 If the LCD picture fails perform the following Figure 4 3 LCD Picture Failure Start Check LCD cable Check LCD panel Swap LCD cable Swap LCD panel OK OK OK NG NG Swap M B ...

Page 105: ...h screen fails perform the following Figure 4 4 Touch Screen Failure Start Check touch screen small B Check touch screen panel Swap M B Check touch screen cable Swap touch screen cable Swap touch screen small B Swap touch screen panel OK OK OK OK NG NG NG ...

Page 106: ...4 8 Troubleshooting Internal Speaker Failure 0 If the internal speakers fail perform the following Figure 4 5 Internal Speaker Failure Start Check SPK Swap M B Swap SPK OK OK NG ...

Page 107: ...If the internal microphone fails perform the following Figure 4 6 Internal Microphone Failure Start Check the back MIC Swap M B Swap the back MIC OK OK NG Check the front MIC and the back MIC Check the front MIC Swap M B Swap the front MIC OK NG OK OK ...

Page 108: ... Troubleshooting USB Failure 0 If the USB fails perform the following Figure 4 7 USB Failure Start Check the USB B to M B FFC Check the USB B Swap M B Swap the USB B to M B FFC Swap the USB B OK OK OK NG NG ...

Page 109: ...Troubleshooting 4 11 Front Camera Failure 0 If the front camera fails perform the following Figure 4 8 Front Camera Failure Start Check the front camera Swap M B Swap the front camera OK OK NG ...

Page 110: ...4 12 Troubleshooting Back Camera Failure 0 If the back camera fails perform the following Figure 4 9 Back Camera Failure Start Check the back camera Swap M B Swap the back camera OK OK NG ...

Page 111: ... Sensor Failure 0 If the P sensor fails perform the following Figure 4 10 P Sensor Failure Start Check conduc ve co on on the Lower Check related Mylar on the MB Swap M B Add conduc ve co on Add related Mylar OK OK OK NG NG ...

Page 112: ...oting 3G Function Failure 0 If the 3G function fails perform the following Figure 4 11 3G Function Failure Start Check the 3G antenna Check the 3G card Swap M B Swap the 3G Main antenna Swap the 3G card OK OK OK NG NG ...

Page 113: ...ubleshooting 4 15 Wireless Function Test Failure 0 If the wireless function fails perform the following Figure 4 12 Wireless Function Failure Start Check the W L antenna Swap M B Swap the antenna OK OK NG ...

Page 114: ...Troubleshooting GPS Function Test Failure Wi Fi SKU 0 If the GPS function test fails perform the following Figure 4 13 GPS Function Test Failure Start Check the GPS antenna Swap M B Swap the antenna OK OK NG ...

Page 115: ...tion Test Failure 3G SKU 0 If the GPS function test fails perform the following Figure 4 14 GPS Function Test Failure Start Check the 3G Aux antenna Check the 3G card Swap M B Swap the 3G Aux antenna Swap the 3G card OK OK OK NG NG ...

Page 116: ...est Failure 0 If the docking station test fails perform the following Figure 4 15 Docking Station Test Failure Start Check the Docking B to M B FFC Check the Docking B Swap M B Swap the Docking B to M B FFC Swap the Docking B OK OK OK NG NG ...

Page 117: ...Troubleshooting 4 19 Other Functions Failure 0 1 Check component connection to mainboard 2 To test for mainboard fault swap mainboard ...

Page 118: ...4 20 Troubleshooting ...

Page 119: ...CHAPTER 5 Jumper and Connector Locations ...

Page 120: ...5 2 Mainboard 5 3 ...

Page 121: ...p Item Description Item Description LED3 Power Battery LED JP9 Micro SD connector VB1 Vibrator JMIN2 3G connector SW2 SW3 Volume key SW4 Power button U135 Light sensor JLINE1 Audio Jack SW5 Lock key JHDMI1 HDMI connector JP2 SIM connector JP67 5M camera connector LED3 VB1 SW2 SW3 U135 SW5 JP2 JP9 JMIN2 SW4 JLINE1 JP67 JHDMI1 ...

Page 122: ...132 E compass ANT5 WIFI Antenna JP12 Docking connector JP58 Touch panel connector JP68 IO connector PJP3 DC IN connector JP57 Update EC firmware connector PJP2 Battery connector JP69 Debug connector JMIC4 JMIC3 MIC connector ANT3 GPS Antenna JLVDS3 Panel connector JP14 2M camera connector U146 D26 ANT5 JP58 PJP3 PJP2 JMIC4 JMIC3 JLVDS3 U132 JP12 JP68 JP57 JP69 JP55 ANT3 JP14 ...

Page 123: ...CHAPTER 6 Field Replaceable Unit List ...

Page 124: ...6 2 Exploded Diagrams 6 4 Main Assembly 6 4 FRU List 6 8 Screw List 6 12 ...

Page 125: ...umber changes will not be noted on the printed Service Guide For Acer Authorized Service Providers the Acer office may have a different part number code from those given in the FRU list of this printed Service Guide Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines NOTE NOTE To scrap or to return the defective part...

Page 126: ...6 4 FRU List Exploded Diagrams 0 Main Assembly 0 Figure 6 1 Main Assembly with 3G Exploded Diagram 1 24 23 2 3 21 20 4 5 19 18 6 17 7 8 16 9 15 14 10 11 13 12 22 25 ...

Page 127: ... 9 LCD SUPPORT PLATE FOR 3G 33 H6M02 001 10 LCD BEZEL 11 TOUCH PANEL CABLE 50 H6002 004 12 LCD Panel LK 10105 008 13 LVDS CABLE 50 H6002 009 14 CAMERA 2M 57 H6002 001 15 ANTENNA GPS 50 H6002 008 16 MIC SET 23 H6002 001 17 ANTENNA 3G MAIN 50 H6002 006 18 SPEAKER L R 23 H6002 002 19 ERICSSON F5521GW LC 21300 056 20 DOCKING BOARD 55 H6002 001 21 DOCKING BOARD FFC 50 H6002 002 22 USB BOARD FFC 50 H600...

Page 128: ...6 6 FRU List Figure 6 2 Main Assembly without 3G Exploded Diagram 1 21 20 2 3 18 17 4 5 16 7 15 8 14 13 9 10 12 11 19 22 6 ...

Page 129: ...N CABLE 50 H6002 001 8 LCD SUPPORT PLATE FOR W O 3G 33 H6002 001 9 LCD BEZEL 10 TOUCH PANEL CABLE 50 H6002 004 11 LCD PANEL LK 10105 008 12 LVDS CABLE 50 H6002 009 13 CAMERA 2M 57 H6002 001 14 ANTENNA GPS 50 H6002 008 15 MIC SET 23 H6002 001 16 SPEAKER L R 23 H6002 002 17 DOCKING BOARD 55 H6002 001 18 DOCKING BOARD FFC 50 H6002 002 19 USB BOARD FFC 50 H6002 003 20 CAMERA HOLDER FOR 5M CAMERA 42 H6...

Page 130: ...r 2S1P LGC 2 Cell 3260mAh Main COMMON BAT 1010 BT 00207 001 Battery SANYO BAT 1010 Polymer 2S1P SANYO 2 Cell 3260mAh Main COMMON BT 00203 002 BOARD DOCKING BOARD 55 H6002 001 USB BOARD 55 H6002 002 ERICSSON F5521GW LC 21300 056 3G CARD Huawei EM770W Rev2 LC 21300 066 HUAWEI EM820W LC 21300 068 CABLE DC IN CABLE 50 H6002 001 DOCKING BOARD FFC 50 H6002 002 USB BOARD FFC 50 H6002 003 ...

Page 131: ...TENNA 3G MAIN 50 H6002 006 ANTENNA 3G AUX 50 H6002 007 ANTENNA GPS 50 H6002 008 LVDS CABLE 50 H6002 009 CASE COVER BRACKET ASSEMBLY LOWER CASE INCL CAMERA GLASS FOR 3G 60 H6002 001 LOWER CASE INCL CAMERA GLASS FOR W O 3G 60 H6002 003 CAMERA GLASS FOR 5M CAMERA 60 H6002 002 CAMERA HOLDER FOR 5M CAMERA 42 H6002 001 LCD SUPPORT PLATE FOR W O 3G 33 H6002 001 LCD SUPPORT PLATE FOR 3G 33 H6M02 001 USB S...

Page 132: ...FOR WIFI 6M H6002 001 ASSY LCD TOUCH MODULE 10 1 FOR 3G 6M H6002 002 LED LCD AUO 10 1 WXGA Glare B101EW05 0A LF 300nit 25ms w TP Cando ATMEL AUO TTL solution LK 10105 008 MAINBOARD Mainboard A501_16s Nvidia Tegra 250 W 3G CPU RAM MB 70500 041 Mainboard A501_32s Nvidia Tegra 250 W 3G CPU RAM MB 70500 042 Mainboard A500_16s Nvidia Tegra 250 W O 3G W CPU RAM MB H6000 001 Mainboard A500_32s Nvidia Teg...

Page 133: ...FRU List 6 11 LCD PANEL CONDUCTIVE TAPE 47 H6002 003 ANTI TEAR LABEL 47 H6002 004 SPEAKER MIC SET 23 H6002 001 SPEAKER L R 23 H6002 002 Table 6 3 FRU List Continued CATEGORY Description P N ...

Page 134: ...6 12 FRU List Screw List 0 Table 6 4 Screw List Category Description P N SCREWS SCREW 2 0D 3 0L K 4 6D ZK NL CR3 86 H6002 002 SCREW 2D 4 0L K 4 6D NI NL 86 H6002 001 ...

Page 135: ...CHAPTER 7 Model Definition and Configuration ...

Page 136: ...7 2 A500 7 3 A501 7 12 ...

Page 137: ...MEA A500 Tablet EMEA_CUS3 AndroidBE 5 EU Silver WiFi Only_32G A500 CA XE H60PN 003 PA A500 Tablet None EMEA_GEN1 AndroidCA Tab 1 US Silver WiFi only_16G N N A500 CA XE H6LPN 003 PA A500 Tablet None EMEA_GEN1 AndroidCA Tab 1 US Silver WiFi only_32G N N A500 ES XE H60PN 005 PA A500 Tablet EMEA_GEN3 AndroidLatin Tab 1 USEU Silver WiFi only_16G N N A500 ES XE H6LPN 005 PA A500 Tablet EMEA_GEN3 Android...

Page 138: ...2G A500 MOYO XE H60EN 007 EMEA A500 Tablet EMEA_GEN5 AndroidME 6 EU Silver WiFi Only_16G A500 MOYO XE H6LEN 006 EMEA A500 Tablet EMEA_GEN5 AndroidME 6 EU Silver WiFi Only_32G A500 MX XE H60PN 004 PA A500 Tablet EMEA_GEN3 AndroidMX Tab 1 US Silver WiFi only_16G N N A500 MX XE H6LPN 004 PA A500 Tablet EMEA_GEN3 AndroidMX Tab 1 US Silver WiFi only_32G N N A500 MY XE H60AN 003 AAP A500 Tablet None AAP...

Page 139: ...EA_CUS5TR AndroidTR 4 EU Silver WiFi Only_16G A500 TR XE H6LEN 009 EMEA A500 Tablet EMEA_CUS5TR AndroidTR 4 EU Silver WiFi Only_32G A500 UK XE H60EN 010 EMEA A500 Tablet EMEA_GEN1 AndroidGB 5 UK Silver WiFi Only_16G A500 UK XE H6LEN 005 EMEA A500 Tablet EMEA_GEN1 AndroidGB 5 UK Silver WiFi Only_32G A500 US XE H60PN 002 PA A500 Tablet PA_GEN2US AndroidUS Tab 1 US Silver WiFi only_16G A500 US XE H6L...

Page 140: ...EN 006 A500_16s NV TEGRA250 H10 1WXGA w TP A500 BE XE H6LEN 007 A500_32s NV TEGRA250 H10 1WXGA w TP A500 CA XE H60PN 003 A500_16s NV TEGRA250 H10 1WXGA w TP A500 CA XE H6LPN 003 A500_32s NV TEGRA250 H10 1WXGA w TP A500 ES XE H60PN 005 A500_16s NV TEGRA250 H10 1WXGA w TP A500 ES XE H6LPN 005 A500_32s NV TEGRA250 H10 1WXGA w TP A500 GCTWN XE H60TN 001 A500_16s NV TEGRA250 H10 1WXGA w TP A500 GCTWN X...

Page 141: ...500_32s NV TEGRA250 H10 1WXGA w TP A500 TR XE H60EN 012 A500_16s NV TEGRA250 H10 1WXGA w TP A500 TR XE H6LEN 009 A500_32s NV TEGRA250 H10 1WXGA w TP A500 UK XE H60EN 010 A500_16s NV TEGRA250 H10 1WXGA w TP A500 UK XE H6LEN 005 A500_32s NV TEGRA250 H10 1WXGA w TP A500 US XE H60PN 002 A500_16s NV TEGRA250 H10 1WXGA w TP A500 US XE H6LPN 001 A500_32s NV TEGRA250 H10 1WXGA w TP A500 VN XE H60AN 007 A5...

Page 142: ...eMMC32GB WiFi Camera Module A500 ID XE H60AN 002 eMMC16GB WiFi Camera Module A500 ID XE H6LAN 001 eMMC32GB WiFi Camera Module A500 IN XE H60AN 001 eMMC16GB WiFi Camera Module A500 IN XE H6LAN 007 eMMC32GB WiFi Camera Module A500 IT XE H60EN 003 eMMC16GB WiFi Camera Module A500 IT XE H6LEN 002 eMMC32GB WiFi Camera Module A500 MOYO XE H60EN 007 eMMC16GB WiFi Camera Module A500 MOYO XE H6LEN 006 eMMC...

Page 143: ...st EU 1 XE H6LEN 001 eMMC32GB WiFi Camera Module A500 West EU 1 XE H6LEN 003 eMMC32GB WiFi Camera Module A500 West EU 1 XE H6LEN 004 eMMC32GB WiFi Camera Module A500 ZA XE H60EN 005 eMMC16GB WiFi Camera Module A500 ZA XE H6LEN 008 eMMC32GB WiFi Camera Module Table 7 4 Main Camera1 Battery Adapter Model Country P N Main Camera1 Battery Adapter A500 AU NZ XE H60AN 010 Camera Module 2CELL3 26 18W A50...

Page 144: ...8W A500 PH XE H60AN 004 Camera Module 2CELL3 26 18W A500 PH XE H6LAN 003 Camera Module 2CELL3 26 18W A500 PL XE H60EN 009 Camera Module 2CELL3 26 18W A500 PL XE H6LEN 011 Camera Module 2CELL3 26 18W A500 RU XE H60EN 011 Camera Module 2CELL3 26 18W A500 RU XE H6LEN 012 Camera Module 2CELL3 26 18W A500 SG XE H60AN 005 Camera Module 2CELL3 26 18W A500 SG XE H6LAN 004 Camera Module 2CELL3 26 18W A500 ...

Page 145: ...ra Module 2CELL3 26 18W A500 West EU 1 XE H6LEN 001 Camera Module 2CELL3 26 18W A500 West EU 1 XE H6LEN 003 Camera Module 2CELL3 26 18W A500 West EU 1 XE H6LEN 004 Camera Module 2CELL3 26 18W A500 ZA XE H60EN 005 Camera Module 2CELL3 26 18W A500 ZA XE H6LEN 008 Camera Module 2CELL3 26 18W Table 7 4 Main Camera1 Battery Adapter Continued Model Country P N Main Camera1 Battery Adapter ...

Page 146: ...MEA A501 Tablet EMEA_CUS3 AndroidBE 5 EU Silver EM770W_32G A501 BE XE H6PEN 011 EMEA A501 Tablet EMEA_CUS3 AndroidBE 5 EU Silver F5521gw_16G A501 BE XE H6QEN 005 EMEA A501 Tablet EMEA_CUS3 AndroidBE 5 EU Silver F5521gw_32G A501 CA XE H6PPN 002 PA A501 Tablet 3G EMEA_GEN1 AndroidCA Tab 1 US Silver F5521gw_16G N N A501 CA XE H6QPN 002 PA A501 Tablet 3G EMEA_GEN1 AndroidCA Tab 1 US Silver F5521gw_32G...

Page 147: ... A501 IT XE H6QEN 003 EMEA A501 Tablet EMEA_GEN1 AndroidIT 6 EU Silver F5521gw_32G A501 MOYO XE H6MEN 010 EMEA A501 Tablet EMEA_GEN5 AndroidME 6 EU Silver EM770W_16G A501 MOYO XE H6NEN 012 EMEA A501 Tablet EMEA_GEN5 AndroidME 6 EU Silver EM770W_32G A501 MOYO XE H6PEN 010 EMEA A501 Tablet EMEA_GEN5 AndroidME 6 EU Silver F5521gw_16G A501 MOYO XE H6QEN 010 EMEA A501 Tablet EMEA_GEN5 AndroidME 6 EU Si...

Page 148: ... EU Silver EM770W_32G A501 RU XE H6PEN 007 EMEA A501 Tablet EMEA_GEN3 AndroidRU 8 EU Silver F5521gw_16G A501 RU XE H6QEN 007 EMEA A501 Tablet EMEA_GEN3 AndroidRU 8 EU Silver F5521gw_32G A501 SG XE H6MAN 005 AAP A501 Tablet 900 AAP_GEN4 AndroidSG Tab 1 UK Silver EM770W_16G N N A501 SG XE H6NAN 005 AAP A501 Tablet 900 AAP_GEN4 AndroidSG Tab 1 UK Silver EM770W_32G N N A501 SG XE H6PAN 002 AAP A501 Ta...

Page 149: ...A501 Tablet 3G PA_ATT AndroidUS ATT Tab 1 US Silver F5521gw_32G N N A501 VN XE H6MAN 007 AAP A501 Tablet 900 AAP_GEN4 AndroidVN Tab 1 EU Silver EM770W_16G N N A501 VN XE H6NAN 007 AAP A501 Tablet 900 AAP_GEN4 AndroidVN Tab 1 EU Silver EM770W_32G N N A501 West EU 1 XE H6MEN 002 EMEA A501 Tablet EMEA_GEN1 AndroidWEU3 EU Silver EM770W_16G A501 West EU 1 XE H6MEN 003 EMEA A501 Tablet EMEA_GEN3 Android...

Page 150: ... 008 EMEA A501 Tablet EMEA_GEN3 AndroidZA 5 EU Silver F5521gw_32G Table 7 6 BOM Name CPU Model Country P N BOM Name CPU A501 AU NZ XE H6MAN 008 A501_16s900770W NV TEGRA250 A501 AU NZ XE H6NAN 008 A501_32s900770W NV TEGRA250 A501 AU NZ XE H6PAN 005 A501_16s3G5521GW NV TEGRA250 A501 AU NZ XE H6QAN 005 A501_32s3G5521GW NV TEGRA250 A501 BE XE H6MEN 006 A501_16s900770W NV TEGRA250 A501 BE XE H6NEN 005 ...

Page 151: ...G5521GW NV TEGRA250 A501 PH XE H6MAN 004 A501_16s900770W NV TEGRA250 A501 PH XE H6NAN 004 A501_32s900770W NV TEGRA250 A501 PL XE H6MEN 012 A501_16s900770W NV TEGRA250 A501 PL XE H6NEN 011 A501_32s900770W NV TEGRA250 A501 PL XE H6PEN 006 A501_16s3G5521GW NV TEGRA250 A501 PL XE H6QEN 012 A501_32s3G5521GW NV TEGRA250 A501 RU XE H6MEN 008 A501_16s900770W NV TEGRA250 A501 RU XE H6NEN 007 A501_32s900770...

Page 152: ... A501 West EU 1 XE H6NEN 003 A501_32s900770W NV TEGRA250 A501 West EU 1 XE H6NEN 004 A501_32s900770W NV TEGRA250 A501 West EU 1 XE H6PEN 002 A501_16s3G5521GW NV TEGRA250 A501 West EU 1 XE H6PEN 003 A501_16s3G5521GW NV TEGRA250 A501 West EU 1 XE H6PEN 004 A501_16s3G5521GW NV TEGRA250 A501 West EU 1 XE H6QEN 001 A501_32s3G5521GW NV TEGRA250 A501 West EU 1 XE H6QEN 002 A501_32s3G5521GW NV TEGRA250 A5...

Page 153: ...501 IT XE H6MEN 001 H10 1WXGA w TP eMMC16GB HSUPA A501 IT XE H6NEN 002 H10 1WXGA w TP eMMC32GB HSUPA A501 IT XE H6PEN 001 H10 1WXGA w TP eMMC16GB HSUPA A501 IT XE H6QEN 003 H10 1WXGA w TP eMMC32GB HSUPA A501 MOYO XE H6MEN 010 H10 1WXGA w TP eMMC16GB HSUPA A501 MOYO XE H6NEN 012 H10 1WXGA w TP eMMC32GB HSUPA A501 MOYO XE H6PEN 010 H10 1WXGA w TP eMMC16GB HSUPA A501 MOYO XE H6QEN 010 H10 1WXGA w TP ...

Page 154: ...32GB HSUPA A501 UK XE H6PEN 012 H10 1WXGA w TP eMMC16GB HSUPA A501 UK XE H6QEN 006 H10 1WXGA w TP eMMC32GB HSUPA A501 US XE H6PPN 003 H10 1WXGA w TP eMMC16GB HSUPA A501 US XE H6QPN 003 H10 1WXGA w TP eMMC32GB HSUPA A501 VN XE H6MAN 007 H10 1WXGA w TP eMMC16GB HSUPA A501 VN XE H6NAN 007 H10 1WXGA w TP eMMC32GB HSUPA A501 West EU 1 XE H6MEN 002 H10 1WXGA w TP eMMC16GB HSUPA A501 West EU 1 XE H6MEN 0...

Page 155: ...e A501 BE XE H6QEN 005 Camera Module Camera Module A501 CA XE H6PPN 002 Camera Module Camera Module A501 CA XE H6QPN 002 Camera Module Camera Module A501 GCTWN XE H6MTN 001 Camera Module Camera Module A501 GCTWN XE H6NTN 001 Camera Module Camera Module A501 HK XE H6MCN 001 Camera Module Camera Module A501 HK XE H6NCN 001 Camera Module Camera Module A501 ID XE H6MAN 002 Camera Module Camera Module ...

Page 156: ...dule A501 RU XE H6QEN 007 Camera Module Camera Module A501 SG XE H6MAN 005 Camera Module Camera Module A501 SG XE H6NAN 005 Camera Module Camera Module A501 SG XE H6PAN 002 Camera Module Camera Module A501 SG XE H6QAN 002 Camera Module Camera Module A501 TH XE H6MAN 006 Camera Module Camera Module A501 TH XE H6NAN 006 Camera Module Camera Module A501 TR XE H6MEN 009 Camera Module Camera Module A50...

Page 157: ...N 002 Camera Module Camera Module A501 West EU 1 XE H6QEN 004 Camera Module Camera Module A501 ZA XE H6MEN 005 Camera Module Camera Module A501 ZA XE H6NEN 008 Camera Module Camera Module A501 ZA XE H6PEN 008 Camera Module Camera Module A501 ZA XE H6QEN 008 Camera Module Camera Module Table 7 9 Battery Adapter Model Country P N Battery Adapter A501 AU NZ XE H6MAN 008 2CELL3 26 18W A501 AU NZ XE H6...

Page 158: ...8W A501 MY XE H6MAN 003 2CELL3 26 18W A501 MY XE H6NAN 003 2CELL3 26 18W A501 MY XE H6PAN 001 2CELL3 26 18W A501 MY XE H6QAN 001 2CELL3 26 18W A501 PH XE H6MAN 004 2CELL3 26 18W A501 PH XE H6NAN 004 2CELL3 26 18W A501 PL XE H6MEN 012 2CELL3 26 18W A501 PL XE H6NEN 011 2CELL3 26 18W A501 PL XE H6PEN 006 2CELL3 26 18W A501 PL XE H6QEN 012 2CELL3 26 18W A501 RU XE H6MEN 008 2CELL3 26 18W A501 RU XE H...

Page 159: ...t EU 1 XE H6MEN 002 2CELL3 26 18W A501 West EU 1 XE H6MEN 003 2CELL3 26 18W A501 West EU 1 XE H6MEN 004 2CELL3 26 18W A501 West EU 1 XE H6NEN 001 2CELL3 26 18W A501 West EU 1 XE H6NEN 003 2CELL3 26 18W A501 West EU 1 XE H6NEN 004 2CELL3 26 18W A501 West EU 1 XE H6PEN 002 2CELL3 26 18W A501 West EU 1 XE H6PEN 003 2CELL3 26 18W A501 West EU 1 XE H6PEN 004 2CELL3 26 18W A501 West EU 1 XE H6QEN 001 2C...

Page 160: ...7 26 Model Definition and Configuration ...

Page 161: ...CHAPTER 8 Test Compatible Components ...

Page 162: ...8 2 Android OS Environment Test 8 4 ICONIA Tablet A500 501 8 4 ...

Page 163: ...t All of its system functions are tested under Android OS environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the ICONIA Tab A500 501 Compatibility Test Report released by the Acer Mobile System Testing Department ...

Page 164: ...MPAL Micro USB cable Acer Micro USB cable Micro USB cable_Picasso VanGogh XZ 70200 115 Adapter 60014287 PHIHONG 18W Adapter PHIHONG 18W 12V 1 5A Black PSAA18R 120 AI R LF DC cable 250cm AP 0180P 001 60014287 PHIHONG 18W Adapter PHIHONG 18W 12V 1 5A Black PSA18R 120P AI R LF AP 0180P 002 60014287 PHIHONG 18W Adapter PHIHONG 18W 12V 1 5A Black PSAA18R 120 AI R LF DC cable 250cm AP 0180P 001 Battery ...

Page 165: ...EON 5M AF 11P2BA501 FPC Micro SOC5140 MIPI COB QM 05M05 005 Memory 10001079 SYNNEX eMMC16GB eMMC SanDisk Memory eMMC SDIN4C2 16G 32nm IC 0160B 001 10001079 SYNNEX eMMC32GB IC SanDisk Memory SDIN4E2 32G 43nm IC 0320B 001 60002045 HYNIX LPDDR2 IC Hynix Memory H8TJR00X0MLR 0YM 44nm IC 0080H 002 60003533 YOSUN eMMC16GB IC Samsung Memory KLMAG4FEJA A001 27nm v4 41 IC 01609 004 60003533 YOSUN eMMC32GB I...

Page 166: ...8 6 Test Compatible Components ...

Page 167: ...CHAPTER 9 Online Support Information ...

Page 168: ...9 2 Introduction 9 3 ...

Page 169: ...ormation section users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed informat...

Page 170: ...9 4 Online Support Information ...

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