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62 - Appendix

A

PPENDIX

FAQ and troubleshooting

This section lists frequently asked questions that may arise during the
use of your smartphone, and gives easy answers and solutions to
these questions.

Aspect

Question

Suggestions

Audio

Why is there no
sound coming
from the device?

If the headset is plugged into the
device, the speaker is
automatically shut off. Disconnect
the headset.
Check that the device volume
setting is not muted.
Check that the volume control is
not at its lowest setting.

Multimedia
files

Why can’t I view
my picture files?

You may be trying to view an
image that is not supported.

Multimedia on page 70

Why can’t I view
my video files?

You may be trying to view a video
that is not supported.

Multimedia on page 70

Why can’t I play
my music files?

You may be trying to play a file that
is not supported.

See Multimedia

.

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Summary of Contents for liquid

Page 1: ...User s Manual ...

Page 2: ...d in this manual is subject to change without notice Images provided herein are for reference only and may contain information or features that do not apply to your device Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual Sign up for an Acer ID and enjoy great benefits Open the Acer Portal app from the Home screen to sign up for an Acer ID or si...

Page 3: ...unt 28 Using internet calling 28 Receiving internet calls 28 Calling a contact s internet calling address 29 Calling a phone number using internet calling 29 Messaging 30 Creating a new message 30 Replying to a message 31 Multimedia messages 32 Receiving multimedia messages 32 Going online 34 Browsing the internet 34 Using the browser 34 Setting up Email 35 Google services 35 Setting up your Googl...

Page 4: ...s of help 64 Warnings and precautions 65 Medical devices 66 Vehicles 67 Potentially explosive environments 67 Emergency calls 68 Taking care of your smartphone 68 Specifications 70 Performance 70 Display 70 Multimedia 70 USB connector 70 Connectivity 71 Camera 71 Battery 71 Dimensions 71 End User License Agreement 72 ...

Page 5: ...fully unpack the box and remove the contents If any of the following items is missing or damaged contact your dealer immediately Your new Acer smartphone USB cable AC adapter Headset Getting to know your smartphone Views 1 4 6 9 2 5 12 10 7 13 11 3 8 Note In box content varies depending on country and region ...

Page 6: ...dio from your smartphone suitable for holding to your ear 5 Front facing camera Use for self portrait images and online video chat 6 Touchscreen Capacitive touchscreen to display data smartphone content and enter information 7 Micro USB connector Connects to a USB cable charger 8 Phone microphone Receives audio suitable for use when holding the phone to your ear 9 Volume up down button Increases o...

Page 7: ...artphone Installing a SIM card To take full advantage of your smartphone s telephony capabilities you must install a SIM card Your new smartphone has multiple SIM card holders install any combination of SIM cards 1 Turn off the smartphone by pressing and holding the power button ...

Page 8: ...ting up 2 Carefully unclip and remove the cover as illustrated 3 Insert the SIM cards as shown Nano SIM 2 Note Your smartphone may be equipped with one or two SIM slots depending on model Nano SIM 1 optional ...

Page 9: ... the battery 5 Replace the cover by aligning the tabs on the cover into the slots on the phone Gently press the cover until it snaps in place SIM card lock Your smartphone may come with a SIM card lock i e you will only be able to use the SIM card provided by your network operator To cancel the SIM lock contact your network provider ...

Page 10: ...be used to synchronize your contact list email calendar and other information Open the Application menu and then tap Settings Accounts Add account Tap the type of account you want to add e g Google You will need internet access to complete the synchronization process You can create and easily access multiple Google accounts Entering your PIN When you install a SIM card for the first time you may n...

Page 11: ...n to wake your smartphone Unlock your smartphone by sliding your finger from the bottom of the screen to the top Unlock and access the phone by sliding your finger from the left of the screen to the right Unlock and access the camera by sliding your finger from the right of the screen to the left For additional security you may set an unlock pattern a set of dots that must be touched in the correc...

Page 12: ...recently opened apps list See Multitasking on page 20 Using the touchscreen Your smartphone uses a touchscreen for selecting items and entering information Use your finger to tap the screen Tap Touch the screen once to open items and select options Drag Hold your finger on the screen and drag across the screen to select text and images Tap and hold Tap and hold an item to see a list of actions ava...

Page 13: ...anguage To set up multiple languages tap Google Keyboard Languages Tap and disable Use system language Under Active input methods tap and enable the languages you want to add to your keyboard After setting up more than one language the world button appears next to the space bar Tap this button to quickly toggle between multiple input languages The language being used is indicated on the space bar ...

Page 14: ...ove the keyboard that continue the sequence of letters tapped or are a close match allowing for errors The word list changes after every key press If the word you need is displayed you can tap on it to insert it into your text The Home screen The Home screen gives you quick access to information and simple controls with widgets or shortcuts These display information such as the time and weather or...

Page 15: ...on Enter the text you want to find and tap or tap one of the suggestions apps or files shown in the list In order to search or browse the internet you must be connected to a cellular data if available or wireless network See Going online on page 34 Voice search If voice search is available tap the microphone and speak your search request See Voice search on page 36 The extended Home screen The Hom...

Page 16: ...ated Personalizing the Home screen You may personalize your Home screen by adding or removing app shortcuts or widgets and by changing the wallpaper Adding and removing shortcuts and widgets To add shortcuts tap the Application menu to see a list of apps you can drag to a Home screen To add widgets tap and hold anywhere on the home screen Tap WIDGETS to see a list of widgets you can drag to a Home...

Page 17: ...to the screen in that direction Release the item when it is positioned correctly To remove a shortcut or widget from the Home screen tap and drag it to Remove at the top of the screen Resizing widgets Some widgets can be resized To resize a widget that is already on the Home screen tap and hold the widget Once the Remove icon appears release the widget If the widget is resizable you will be able t...

Page 18: ...installed apps in the application dock Open the Application menu and find the app you want to add Tap and hold the icon then drag it to any open position in the dock Dragging the new app to an existing dock icon will create a folder for both icons To remove an icon from the dock tap and hold the icon to select it Either drag the icon to a different location outside the dock or to Remove at the top...

Page 19: ... alphabetical order Swipe the page to the left or right to see more apps Notification and status area Notification and status icons are shown at the top of the screen The top right area displays a variety of status information such as Wi Fi connectivity signal strength battery status and time The top left area displays event icons such as a new message ...

Page 20: ...You can have multiple apps open at the same time To open a new app tap the home button to return to the Home screen then start the new app Tap the Menu button to quickly navigate back and forth between previously opened apps Note To extend battery life it is better to close an app when you ve finished using it Do this by either pressing the Back key until it closes or the Menu button and selecting...

Page 21: ... you don t have any contacts stored on your smartphone you can import your Google account contacts add a new contact or import contacts from your SIM or SD card Open the Contacts app from the Application menu and then tap to add a contact to search for a contact or tap the Menu button to open the menu Adding a contact To add a contact open the Contacts app from the Application menu and then tap Ch...

Page 22: ...nship status To assign an image to your contact tap the silhouette and select whether to take a photo or select an image from your smartphone s picture gallery When done tap at the top of the screen Tapping on a contact s name will bring up their profile Tap the pencil icon to edit the contact s information Tap the menu icon for more options You may also set a ringtone for the contact share this c...

Page 23: ...ork before you make a call You can confirm the smartphone status from the Notification area Note Status and notification icon colors may vary Icon Description Not connected to the network You are unable to make a call Connected to the network You may make a call Airplane mode Wireless connectivity disconnected Wi Fi Bluetooth and cellular services Please disable airplane mode before trying to make...

Page 24: ...s and other options tap the number or contact s name Tap CALL BACK to call the contact Viewing missed calls Missed call notifications are displayed in the following three areas 1 The Notification area with the missed call icon Open the Notification area and tap the missed call notification to display the missed call details 2 By the Phone icon the number in the box is the number of missed calls Ta...

Page 25: ...nal number When dialing international numbers there is no need to enter the international direct dialing prefix 00 etc before the country code Simply tap and hold 0 on the onscreen number pad until appears onscreen Direct dial widget You may add a direct dial widget for a contact on your Home screen Open the Application menu then tap the Widgets tab Tap and hold Direct dial and you will be able to...

Page 26: ...reen is locked the number will be shown on the screen To accept or decline the call tap the phone icon in the middle and slide your finger across the screen To decline the call with a text message slide your finger up and select a message When you have an incoming call and the screen is not locked the incoming call will be minimized and shown at the top Tap to decline the call or tap to accept the...

Page 27: ... progress Place the call on hold Add a second call Saving a dialed number to contacts You can save a number you have dialed to your contacts for future use 1 From the RECENTS tab in your contacts tap the number and then tap DETAILS 2 Tap the menu icon Edit number before call Add to contacts 3 Tap Create new contact and enter the information See Adding a contact on page 21 ...

Page 28: ... Editing or removing an internet calling account Open an existing internet calling account and make the edits you want on the SIP account details Tap Save to save your changes tap Discard to discard the changes or tap the Menu button and then select Remove account to delete the existing account Using internet calling You can configure your smartphone to use internet calling when you re connected t...

Page 29: ...to ask for each call you may also call a phone number using internet call whenever you are connected to a wireless network Dial the number and tap or select the contact you wish to place a call to then tap the internet call account you want to use to make the call Note Many modern internet calling apps automatically connect to any of your Android contacts who also have that service Any connected s...

Page 30: ...age You can use your smartphone to compose text SMS and multimedia MMS messages 1 Tap to compose a new message 2 Tap to add contacts from your contacts list or tap the Type name or number field to enter the recipient s phone number or name directly Suggested contacts will be displayed in a drop down list below the text field To select a suggested contact tap the contact s name Note If you have mul...

Page 31: ... MMS message open the message from the message list Enter your text in the text box labeled Type message Tap the Menu button to see more options Note Text messages may be up to 160 characters long If your message is longer than 160 characters it will be sent as multiple linked messages Most phones will automatically join the linked messages to present the recipient with a single long message howev...

Page 32: ... message 2 Tap Download to download the message content Downloads can take a long time depending on your connection quality If you reply or open another app the download will be stopped 3 Tap the message to view the content Note You need to set up an MMS profile before you can send MMS messages Normally your smartphone will set up the profile for you based on information retrieved from your provid...

Page 33: ...xt in the text box labeled Type message and tap the Send icon Simple text replies will be sent as SMS messages If you wish to attach a file tap You will be presented with a menu of options 5 When you have finished composing the message tap the Send icon ...

Page 34: ... start browsing tap Browser from the application dock To open a new website tap the address box at the top of the page Enter the address using the keyboard and tap You can zoom in or out of pages by pinching or reverse pinching To navigate forward and backward in your browser s history add and view your bookmarks see recently opened tabs and other options tap the menu button ...

Page 35: ...he setup process Google services You must activate a Google account before using Google services The first time you access Google services you must read and accept the Terms of Service Setting up your Google email 1 Make sure your smartphone is connected to a data or Wi Fi connection 2 From the Application menu tap Gmail If you did not enter your Gmail account address and password when you first s...

Page 36: ...ss the subject and message 5 When you are finished composing your message tap Voice search With voice actions you can send text messages place calls send emails find directions of establishments automatically call establishments search the internet and even send a note to yourself using your voice Tap Voice Search from the Application menu or tap the microphone icon on the Home screen ...

Page 37: ...may add new categories or change how to navigate Google Play at any time You can browse the store by category or tap the search icon to search for a specific app Once you have selected an app tap the Install button to download and install the app You will be told which services the app requires access in order to function correctly e g contact information wireless access GPS If none of these servi...

Page 38: ...izing the Home screen on page 16 Uninstalling downloaded apps Once you ve downloaded and installed an app you may uninstall the app by opening the Application menu and tapping Settings Apps In the downloaded tab select the app you wish to uninstall and tap Uninstall Deleting an app icon from the Home screen only deletes the shortcut Important Some apps may require payment before you can download t...

Page 39: ...fic condition and navigate by using spoken turn by turn driving instructions Also view where your friends are places of interest and local businesses Using the map Tap the Maps icon in the Application menu Drag the map with your finger to move the map around To zoom in or out 1 Double tap a location on the map to zoom in on the location and tap once to zoom out or 2 Touch an area with two fingers ...

Page 40: ...hone To activate the camera open the Application menu and tap Camera Camera camcorder icons and indicators Last picture Shutter button Settings Camcorder Flash video taken Mode selector Zoom Switch camera Microphone Favorite shot The camera window provides multiple controls on the image screen Tap the Shutter button or press the volume key to take a picture Tap the thumbnail image to open the gall...

Page 41: ...ly begins filming While filming you are unable to access camera camcorder settings however you can still take pictures with the Shutter button Tap the Stop recording button to stop filming Flash Last picture Shutter button video taken Pause Stop recording Zoom Time elapsed ...

Page 42: ...pture mode Select a capture mode Scene mode Adjust photo parameters for a particular environment Color effect Applies a color effect to the image Normal HDR Panorama Beautification Bright Magic Smile Shutter Picture with Sound Multi angle View Presentation Gourmet Off Auto Landscape Night Night portrait Backlight Backlight Portrait Portrait None Mono Sepia Negative Aqua ...

Page 43: ...ord mode Scene mode Effect White balance Compensate for different lighting environments Image properties Adjust the Brightness Contrast Saturation and Sharpness Self timer Set the delay before the shutter is activated Normal Time lapse Off Night None Mono Sepia Negative Aqua Auto Day light Cloudy Fluorescent Incandescent ...

Page 44: ...urn Continuous Shot on or off Tap and hold the shutter button for continuous images Turn Touch to Capture on or off Touch anywhere on screen to take a picture Turn the onscreen Grid on or off Video You may adjust the following Turn Video stabilizer on or off Set the video Resolution Turn Audio on or off Turn Noise Reduction on or off Note Some of the following settings are not available for the fr...

Page 45: ...eeded 2 Tap the Camcorder button to start taking a video Tap the Pause or Stop recording buttons Supported formats Viewing photos and videos After you have taken your photo or video it is automatically saved Once you have taken a photo or video you can view it in Gallery by tapping the thumbnail in the corner of the image screen Alternatively open the Application menu and tap Gallery From Gallery ...

Page 46: ...e Camera Geotagging Geotagging allows you to store the location where a photo or video was taken right in the photo or video itself For the geotag to display pictures must be taken with GPS Location info turned on ...

Page 47: ...ff and landing as it may interfere with aircraft electronic systems Turning Airplane mode on or off To turn Airplane mode on or off 1 Open the Notification area 2 Tap Airplane mode Restarting your smartphone You can restart reboot your smartphone if you find apps are not responding Press and hold the power button until you see the shut down menu then tap Restart Open the rear cover then remove and...

Page 48: ...fault option User can change the network type by tapping Setting More Mobile networks Preferred network type Data usage View an estimate of the mobile data used for each SIM Call settings Configure your phone account settings More Access additional connection settings Airplane mode Disable all wireless connections so you can safely use this device onboard an aircraft Default SMS app Choose which a...

Page 49: ... device in the list of available devices You may be asked to enter a PIN on both devices to establish the connection To simply turn on or off Bluetooth open the Notification area and tap the Bluetooth button Internet sharing Tethering via USB If you wish to share your mobile internet connection with a computer you can connect your smartphone to a PC using the supplied USB cable 1 Plug the USB sync...

Page 50: ...en you insert a new SIM card However you may prefer to manually select a network This may be a good idea when roaming 1 Open the Application menu and tap Settings More Mobile networks to view your network settings 2 Your smartphone display the network settings for the installed SIM 3 Tap Preferred network type and select your preferred network from the list generated Your smartphone will attempt t...

Page 51: ...ate with your provider and automatically obtain all necessary settings such as network name voice mail and text message center numbers You can also view and modify these settings manually through the Call settings screen From the Home screen tap Phone then tap the Menu button Settings Tap which settings you want to modify Sound To adjust your smartphone s sound settings in the Application menu tap...

Page 52: ...Use network provided time from this menu This will enable your smartphone to set the date and time based on information it receives from the network Default notification ringtone Set your smartphone s default notification ringtone Other sounds Enable or disable Dial pad tones Screen locking sounds Touch sounds and Vibrate on touch Item Description Item Description Brightness Adjust screen brightne...

Page 53: ...age input Connecting to a PC If you wish to transfer information between your device and your computer you can connect your device to a PC using the supplied USB cable 1 Plug the USB sync cable into the micro USB connector on your smartphone 2 Plug the USB client connector into an available USB port on your computer 3 Open the notification area and ensure your USB connection method says Connected ...

Page 54: ...hronization settings To add a new account tap Add account Select the type of account and then follow the onscreen instructions Google Sync In Google you can set synchronization for Google services In your Google account s synchornization settings menu tap the checkmark next to the item you would like to have auto sync Tap again to uncheck any for manual synchronization To manually synchronize an i...

Page 55: ...g an app To close an active app in the Application menu tap Settings Apps Swipe over to the Running tab then tap the program you wish to close Select STOP to close the program Uninstalling an app You can remove programs installed on your smartphone to free up extra storage memory 1 In the Application menu tap Settings Apps 2 Swipe over to the Downloaded tab 3 Find the app in the list and tap on it...

Page 56: ...phone responds If your smartphone is responding to screen input then open Settings from the Application menu Tap Backup reset Factory data reset RESET PHONE and then ERASE EVERYTHING to format your smartphone Important You should only perform a clean boot when all other options have failed to restore your smartphone to an operational state This will erase all your personal information any contacts...

Page 57: ...olume up down button on the smartphone End the call by pressing the button again Using a Bluetooth headset Your smartphone s Bluetooth functions make it fully compatible with all Bluetooth headsets This allows you to use the unit handsfree when making calls without the inconvenience of wires Creating a new access point When you need to add another GPRS 3G 4G EDGE connection on your smartphone obta...

Page 58: ...58 Accessories and tips Important Some providers and countries do not allow the use of a smartphone as a modem over HSDPA Please check with your provider before attempting to do so ...

Page 59: ...om this screen you can 1 Enable or disable each SIM 2 Tap the SIM name to configure each SIM s name and number 3 Set the default SIM for Mobile data 4 Set the default SIM for your Calls and SMS messages or select Ask first to always ask which SIM you want to use Note This chapter is for models with more than one SIM card ...

Page 60: ...number then tap A dialog opens tap the SIM to use and the call will be connected Selecting which SIM to use when sending a text message If you have set SMS Messages to Always ask you will be asked which SIM to use each time you send a text message Enter the message and recipient information then tap the Send button A dialog opens tap the SIM to use and the message will be sent ...

Page 61: ...ssed answered or was an outgoing call Limitations when using multiple SIMs When a SIM is Other SIMs cannot In a call Dial out Ringing Receive a call caller will get a number not available message Sending or receiving a message Send or receive a message Using a data connection Use a data connection Note If you are using data on one SIM and you make or receive a call or send or receive a text messag...

Page 62: ...eaker is automatically shut off Disconnect the headset Check that the device volume setting is not muted Check that the volume control is not at its lowest setting Multimedia files Why can t I view my picture files You may be trying to view an image that is not supported See Multimedia on page 70 Why can t I view my video files You may be trying to view a video that is not supported See Multimedia...

Page 63: ...ter connecting System information and performance How do I check the OS version of my device Tap Settings About phone to check the OS version Build number and other hardware and software information Power I can t turn on the device The battery power may be depleted Recharge the device See Charging the battery on page 6 for more information RAM ROM How do I check the RAM and ROM memory status To ch...

Page 64: ...ogle account username and password You must have an active Google account on the smartphone Alternatively you restore your smartphone to factory settings See Restoring to factory settings on page 56 Heat The smartphone heats up when charging or making long duration calls It is normal for the smartphone to heat up when charging When charging is complete it will return to its normal temperature It i...

Page 65: ...t parts that could result in a fire or electric shock Never spill liquid of any kind onto or into the product To avoid damage of internal components and to prevent battery leakage do not place the product on a vibrating surface Never use this product when engaging in sporting activities exercising or in any vibrating environment which may cause a short circuit or damage and even a risk of explosio...

Page 66: ...ng wireless smartphones may interfere with the functionality of inadequately protected medical devices Consult a physician or the manufacturer of the medical device to determine if they are adequately shielded from external RF energy or if you have any questions Switch off your device in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health car...

Page 67: ...ids gases or explosive materials in the same compartment as the device its parts or enhancements For vehicles equipped with an air bag remember that air bags inflate with great force Do not place objects including installed or portable wireless equipment in the area over the air bag or in the air bag deployment area If in vehicle wireless equipment is improperly installed and the air bag inflates ...

Page 68: ... accurately as possible Your wireless device may be the only means of communication at the scene of an accident Do not end the call until given permission to do so Taking care of your smartphone 1 DO take care not to scratch the screen of your smartphone Keep the screen clean When working with your smartphone use your finger or fingernail Never use an actual pen or pencil or other sharp object on ...

Page 69: ...shboard of a car on a hot day or when temperatures are below freezing point Also keep it away from heaters and other sources of heat 5 DO NOT use or store your smartphone in any location that is dusty damp or wet 6 DO use a soft damp cloth to clean your smartphone If the surface of the screen becomes soiled clean it with a soft cloth moistened with diluted window cleaning solution 7 DO NOT press d...

Page 70: ...Multimedia Formats supported USB connector Micro USB connector USB client DC power in 5 V 1 A Note Specifications may vary depending on region and configuration Type Formats Image JPEG GIF PNG BMP Audio playback MP3 AMR AAC LC AAC eAAC Vorbis FLAC MIDI WAVE Ringtone MP3 AMR AAC LC AAC eAAC Vorbis FLAC MIDI WAVE Video recording H 263 H 264 MPEG4 Video playback H 263 H 264 MPEG4 VP8 ...

Page 71: ...auto focus with LED flash 8 MP front camera fixed focus Battery 2 420 mAh Lithium ion battery Dimensions Note Length of battery operation will depend on power consumption which is based on system resource use For example constantly using the backlight or using power demanding apps will shorten battery life between charges Height 144 mm Width 70 3 mm Thickness 8 9 mm Weight 145 g with battery ...

Page 72: ...you the following non exclusive and non transferable rights with respect to the Software Under this Agreement you may 1 Install and use the Software only on a single designated phone A separate license is required for each phone on which the Software will be used 2 Make one copy of the Software solely for backup or archival purposes 3 Make one hardcopy of any electronic documents included in the S...

Page 73: ... TRADEMARKS This Agreement does not grant to you any rights in connection with any trademarks or service marks of Acer or of Acer s licensors or suppliers DISCLAIMER OF WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW ACER ITS SUPPLIERS AND ITS LICENSORS PROVIDE THE SOFTWARE AS IS AND WITH ALL FAULTS AND HEREBY DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS EITHER EXPRESS IMPLIED OR STAT...

Page 74: ...m all phones on which it was resident All disclaimers of warranties and limitation of liability set forth in this Agreement shall survive termination of this Agreement GENERAL This Agreement represents the complete agreement between you and Acer relating to this license for the Software and supersedes all prior agreements communications proposals and representations between the parties and prevail...

Page 75: ...r s privacy policy at www acer com or your local Acer website TRADEMARK INFORMATION DTS Studio Sound For DTS patents see http patents dts com Manufactured under license from DTS Licensing Limited DTS the Symbol DTS and the Symbol together are registered trademarks and DTS Studio Sound is a trademark of DTS Inc DTS Inc All Rights Reserved ...

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