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Recommendations
For best performance, follow these recommendations when placing the speaker:
• Do NOT place any objects on top of the speaker or in front of the speaker.
• Place the speaker on a stable and level surface.
• Make sure there is an AC (mains) outlet nearby.
Cleaning the Speaker
Clean the surface of the speaker with a soft, dry cloth.
CAUTION
• Do NOT use any sprays near the speaker. Do NOT use any solvents, chemicals, or
cleaning solutions containing alcohol, ammonia, or abrasives.
• Do NOT allow liquids to spill into any openings.
Limited Warranty
The speaker is covered by a limited warranty. Please check the warranty booklet inside the
product package for details.
FAQ
Symptom
Solution
The speaker doesn’t turn on
•
Plugthepoweradapterintoadifferentpower
outlet.
• Unplug the power adapter from your speaker.
Leave it unplugged for 1 minute, and then
plug it back in.
The speaker doesn’t respond during
setup
• Make sure your mobile device is connected
to the same Wi-Fi network and linked to the
same account as your speaker.
• Make sure you are using the Google Home
app for setup.
• If the Google Home app doesn’t prompt you
to set up your speaker, tap the + icon in the
top-left corner. Tap
Set up device
to add
your speaker.
• Try to remove the device in the Google Home
app and set it up again.
The Google Home app doesn’t work on
a mobile device
• Make sure your mobile device is compatible
with the Google Home app. For more
information, refer to the app store on your
mobile device.
• Uninstall and reinstall the Google Home app.