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Acer Ferrari 5000 Service Manual Download Page 88

Chapter 4

79

Memory Check

Follow the procedures below to correct the memory errors.

1.

Boot from the diagnostic diskette and start the diagnostic programs.

2.

Go to the diagnostic memory in the test items.

3.

Press F2 in the test items.

4.

Follow the instructions in the message window.

NOTE: 

Make sure that the DIMM is correctly inserted into the connector. A wrong connection will cause 
errors.

Power System Check

To verify the symptoms, power on the computer by using the following power sources separately.

1.

Remove the battery pack.

2.

Connect the power adaptor and check the power supply.

3.

Disconnect the power adaptor and install the battery pack, then check the power supply.

If you think there is a power supply problem, please go to “Check the Power Adaptor” and “Check 
the Battery Pack” in this chapter.

Check the Power Adaptor

Unplug the power adaptor cable from the computer and measure the output voltage at the plug of 
the power adaptor cable. See the illustration and follow the procedures below.

1.

If the voltage is not correct, replace the power adaptor.

2.

If the voltage is within the range:

(1)

Replace the system board.

(2)

If the problem is still not resolved, see “Undetermined Problems”.

(3)

If the voltage is not correct, go to the next step.

NOTE: 

An audible noise from the power adaptor does not always indicate a defect.

3.

If the power-on indicator does not light up, check the power cord of the power adaptor for continuity and 
correct installation.

4.

If the operational charge does not work, see “Check the Battery Pack”.

Check the Battery Pack

Follow the procedures below to check the battery pack.
From software, this helps to identify the problem is on recharging or discharging.

1.

Check the Power Management in Control Panel.

2.

Then confirm that the parameters shown in the screen for Current Power Source and Total Battery Power    
Remaining are correct.

3.

Repeat the step 1 and step 2 for both battery and adaptor.

From hardware, this helps to identify whether you should replace the battery pack or not.

pin 1: +19V to +20.5V
pin 2: 0V, ground

Summary of Contents for Ferrari 5000

Page 1: ...Acer Ferrari 5000 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web For more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates of Ferrari 5000 service guide Date Chapter Updates ...

Page 3: ...ublication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated ...

Page 4: ...al is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Incorporated AMD is a registered trademark of AMD Corporation...

Page 5: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 6: ...ill NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS you should check the most up to date information available on your regional web or channel For whatever reason if a part number change is made it will not be noted in the printed ...

Page 7: ...ear View 8 Base View 8 Using the Keyboard 9 Lock keys and Embedded Numeric Keypad 9 Windows keys 10 Hotkeys 10 Special keys 11 Indicators 12 Easy launch Buttons 13 Touchpad 14 Touchpad Basics 14 Using the Bluetooth Wireless Optical Mouse 16 Installation 16 Usage 16 Recharging the Bluetooth Mouse 16 Acer Bluetooth VoIP Phone 17 VoIP Phone Layout 17 LED Indicators 17 Charging the Phone 17 Using Acer...

Page 8: ...nch Manager 37 Norton AntiVirus 38 How do I check for viruses 38 Hardware Specification and Configuration 39 BIOS Setup Utility 49 Chapter 2 System Utilities 49 Information 50 Main 51 Advanced 52 Security 54 Boot 56 Exit 57 BIOS Password Removal SOP 58 HDD Password Removal SOP 60 Chapter 3 Machine Disassembly and Replacement 62 General Information 63 Before You Begin 63 Disassembly Procedure Flowc...

Page 9: ... 79 Check the Power Adaptor 79 Check the Battery Pack 79 Touchpad Check 80 Power On Self Test POST Error Message 81 Index of Error Messages 81 POST Code 84 Index of Symptom to FRU Error Message 85 Intermittent Problems 90 Undetermined Problems 91 Chapter 5 Jumper and Connector Location 92 Main Board 92 Bottom Side 92 Top Side 94 Jumper Setting SOP 96 Chapter 6 FRU Field Replacement Unit List 97 Pa...

Page 10: ... TFT LCD 1200 x 800 pixel resolution 16 ms response time supporting simultaneous multi window viewing on dual displays via Acer GridVistaTM ATI MobilityTM Radeon X1600 up to 512MB HyperMemoryTM 256MB of dedicated GDDR3 VRAM 256MB of shared system memory supporting ATI PowerPlayTM 5 0 Microsoft DirectX 9 0 PCI Express ATI DualViewTM and simultaneous multi window viewing via Acer GridVistaTM MPEG 2 ...

Page 11: ... Digital SD MultiMediaCard MMC Memory Stick MS Memory Stick PROTM MS PRO xD Picture CardTM xD Communication Acer Video Conference featuring Voice and Video over Internet Protocol VVoIP support via Acer OrbiCamTM and optional Acer Bluetooth VoIP phone Acer OrbiCamTM integrated 1 3 megapixel CMOS camera featuring 225 degree ergonomic rotation Acer VisageON technology Acer PrimaLite technology Modem ...

Page 12: ...J 45 port One Modem RJ 11 port One DC in jack for AC adapter Power Subsystem ACPI 2 0 CPU power management standards Stand by and Hibernation power saving modes support 87W 7800mAh 9 cell Li ion battery pack Acer QuicChargeTM technology 80 charge in 1 hour 2 hour rapid charge system off 2 5 hour charge in use 3 pin 65 90W AC adapter Dimensions and Weight 364 W x 271 D x 26 3 38 H mm 14 33 x 10 66 ...

Page 13: ...1999 549 BGA DDR II 533 667MHz FAN BIOS Touchpad Keyboard SWITCH LED FIR 2X PCI E 0 1 DOCKING PORT Azalia Mini Card WLAN PCIE 16X VRAM X4 GDDR3 500MHZ RJ11 HP AMP HP MDC1 5 MODEM SPDIF Line in MIC INT SPK AUDIO CODEC ALC883 PCIE1 2 Lan 10 100 1G Switch DVI Ser Par Port EZ4 Docking Connector PCI Express X 2 SPDIF SM BUS PS2 VGA DVI Switch TV out CRT Audio USB 48MHz PCI 33MHz PCIE 100MHz REF 14MHz H...

Page 14: ...to your computer 5 Palmrest Comfortable support area for your hands when you use the computer 6 Touchpad Touch sensitive pointing device which functions like a computer mouse 7 Click buttons left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a four way scroll button 8 Power button Turns the computer on and off 9 Easy launch b...

Page 15: ...cator Enables disables the wireless function Indicates the status of wireless LAN communication 9 Bluetooth communication button indicator Enables disables the Bluetooth communication Indicates the status of Bluetooth communication 10 Four pin IEEE 1394 port Connects to IEEE 1394 devices 11 CIR receiver Receives signals from a remote control 12 N A Latch Locks and releases the lid Easy launch butt...

Page 16: ...34 module 8 PC Card slot Accepts one Type II PC Card 9 N A PC Card slot eject button Ejects the PC Card from the slot Icon Item Description 1 Two USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 2 N A Ventilation slots Enable the computer to stay cool even after prolonged use 3 Ethernet RJ 45 port Connects to an Ethernet 10 100 based or 10 100 1000 based networks 4 External displa...

Page 17: ... the battery in position 3 Wireless LAN and memory compartments Houses the computer s WLAN and main memory secured with screws 4 Acer DASP Disk Anti Shock Protection Protects the hard disk drive from shocks and bumps 5 Hard disk bay Houses the computer s hard disk secured with screws 6 Optical drive bay Houses the computer s optical drive 7 Optical drive bay release latch Releases the optical driv...

Page 18: ...Num Lock is on the right hand side numeric keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and When Num Lock is off the keys assume cursor and other shortcut functions Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys respectively scroll Lock does not work with some applications...

Page 19: ... right mouse button It opens the application s context menu Hot Key Icon Function Description Fn F1 Hot key help Displays help on hotkeys Fn F2 Acer eSettings Launches the Acer eSettings in Acer Empowering Technology Fn F3 Acer ePower Management Launches the Acer ePower Management in Acer Empowering Technology Fn F4 Sleep Leads the computer to Sleep mode Fn F5 Display toggle Switches the display o...

Page 20: ...lar sign on the number 4 key NOTE This function varies according to the language settings Fn F6 Screen blank Turns off the display screen backlight to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn K Volume up Increases the sound volume Fn L Volume down Decreases the sound volume Fn J Brightness ...

Page 21: ...activated Power Lights when the computer is on Battery Lights when the battery is being charged Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of wireless LAN communication 1 Charging 2 Fully charged Icon Function Description Launch keys on page 10 Icon Item Description Item Description Launch keys on page 10 Icon Item Description Item Description Launc...

Page 22: ...programs they can be redefined by users To set the web browser mail and programmable buttons run the Acer Launch Manager Easy launch button Default application Acer Empowering Technology user programmable Mail E mail application user programmable Web browser Internet browser user programmable P User programmable Easy launch buttons on page 10 Easy launch buttons on page 10 Acer Empowering Technolo...

Page 23: ... up or down and move left or right a page This button mimics your cursor pressing on the right scroll bar of windows applications NOTE Keep your fingers as well as the surface of the touchpad dry and clean The touchpad is sensitive to your finger movements the lighter the touch the better the response Tapping hard will not increase Function Left button 1 Right button 4 Main touchpad 2 Center butto...

Page 24: ...Chapter 1 15 the touchpad s responsiveness NOTE By default vertical and horizontal scrolling is enabled on your touchpad It can be disabled under Mouse settings in Windows Control Panel ...

Page 25: ...use on a transparent or reflective surface will inhibit the ability of the optical sensor to track the cursor The Bluetooth mouse can be used with rechargeable batteries traditional batteries or without batteries and just the USB charging cable Recharging the Bluetooth Mouse The Bluetooth mouse comes with two rechargeable AA batteries and a USB charging cable To recharge the mouse plug one end of ...

Page 26: ... and turns off when the battery is full Eject the phone from the PC Card slot when charging is finished Description 1 PC Card PCMCIA interface connector 2 Speaker 3 Power button 4 Bluetooth connection pairing indicator 5 Charge Power indicator 6 Microphone 7 Flip 8 Bluetooth connection pairing button 9 Speaker phone button 10 Volume up down button LED Color Status Description Bluetooth connection ...

Page 27: ...ion on the current audio device and IM Instant Messaging service status Press X to close this bar Acer VCM Menu Right click the Acer VCM icon on the system tray to display a pop up menu You can use this menu to manage the VCM functions Item Function Close Open Acer VCM Info Bar Hides or displays the info bar Acer VCM Enables or disables the Acer VCM External Audio Device Allows you to select the e...

Page 28: ... have not paired any Bluetooth headset devices with the notebook previously Acer VCM automatically scans all Bluetooth headset devices within range then displays them in the Bluetooth Headset List with a New status Otherwise any previously paired Bluetooth headset device shows Read to Use 4 Click the Acer Bluetooth VoIP Phone from the list then click Connect Acer VCM automatically pairs the phone ...

Page 29: ...lly diverts to the phone speaker so you can receive the call NOTE You can only receive answer internet calls through the phone when it is linked to the notebook Every time you turn the phone on Acer VCM automatically links it to the notebook When linked the Bluetooth connection pairing indicator on the phone blinks slowly To switch to hands free mode rotate the phone flip counterclockwise then pre...

Page 30: ...vice Rotating the Acer OrbiCam The Acer OrbiCam rotates 225 degrees counterclockwise to achieve the desired angle Refer to the illustrations below For your convenience the camera snaps 45 degrees to match the position of your face in front or at the back of the LCD panel NOTE Do NOT rotate the camera clockwise to prevent damage to the device Launching the Acer OrbiCam To launch the Acer OrbiCam do...

Page 31: ... capture window then select the desired resolution Setting the camera resolution to 640 x 480 or larger does not change the capture window size Options Click Options to display the Window Preview and Folder tabs Use the options to change the capture window size preview settings and the folder for captured photos or videos Note Options Window Preview Folder ...

Page 32: ...turn on off the camera indicator Zoom Face Track Settings allows you to adjust the zoom level and turn the face tracking feature on or off Capturing Photos or Videos To capture a photo or a video clip rotate the Acer OrbiCam to get the desired angle then click the Take a Picture or Record a Video button The Windows Picture and Fax Viewer or the Windows Media Player automatically launches to displa...

Page 33: ... head movement and automatically centers your face in the capture window The video effects feature allows you to select and apply an effect to your video transmissions NOTE The face tracking feature is not capable of centering your face beyond the capture window frame Minimal head movements are tracked more efficiently To enable the Acer VisageON 1 Right click on this icon then select VisageON fro...

Page 34: ... view 3 Click VisageON to display a menu that allows to change the configuration of the camera face tracking and video effects settings Using Video Effects The Video Settings section allows you to select an avatar or accessory video effect from the list To select an effect 1 Click the encircled icon to display the available video effects The Video Effect Selection window will appear as below Singl...

Page 35: ...fects section of the VisageON window NOTE When using avatars you may have to calibrate the face points to achieve better tracking Follow screen instructions in the VisageON window to continue NOTE You may use video effects when using the camera for IM chat video sessions or call conferences ...

Page 36: ...ng Technology toolbar and select Password Setup to do so If you do not initialize the Empowering Technology password you will be prompted to do so when running Acer eLock Management or Acer eRecovery Management for the first time NOTE If you lose your password there is no method to reset it except by reformatting your notebook or taking your notebook to an Acer Customer Service Center Be sure to r...

Page 37: ...28 Chapter 1 ...

Page 38: ...en plugged into the system Optical drive devices includes any kind of CD ROM or DVD ROM drives Floppy disk drives 3 5 inch disks only Interfaces includes serial port parallel port infrared IR and Bluetooth To activate Acer eLock Management a password must be set at first Once set you may apply locks to any of the three kinds of devices Lock s will be set without any reboot necessary and will remai...

Page 39: ...es an express optimization method to release unused memory and disk space quickly The user can also enable advanced options for full control over the following options Disk optimization removes unneeded items and files Speed optimization improves the usability and performance of the Windows XP system Memory optimization releases unused memory and check usage ...

Page 40: ...age or data backup Backup to HDD set recovery point Backup to CD or DVD Image data recovery tools Recovery from a hidden partition factory defaults Recovery from the HDD most recent user defined recovery point Recovery from CD or DVD NOTE If the computer did not come with a Recovery CD or System CD please use Acer eRecovery Management s System backup to optical disk feature to burn a backup image ...

Page 41: ... hardware specification change BIOS passwords or other Windows settings and to monitor the system health status Acer eSettings Management also Provides a simple graphical user interface for navigation Displays general system status and advanced monitoring for power users on Acer computer ...

Page 42: ...1394 wired LAN and optical device if supported DC Mode Battery Mode There are four pre defined profiles Entertainment Presentation Word Processing and Battery Life You can also define up to three of your own To Create a New Power Profile 1 Change power settings as desired 2 Click Save as to save to a new power profile 3 Name the newly created profile 4 Select whether this profile is for Adapter or...

Page 43: ...tings to Set alarms Reload factory defaults Select what actions to be taken when the cover is closed or the power button is pressed Set passwords for accessing the system after Hibernation or Stand by View information about Acer ePower Management ...

Page 44: ...utomatically switched out when an external display is connected to the system For projectors and external devices that are not auto detected launch Acer ePresentation Management to choose an appropriate display setting NOTE If the restored resolution is not correct after disconnecting a projector or you need to use an external resolution that is not supported by Acer ePresentation Management adjus...

Page 45: ...efined display settings so you can view multiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer GridVista is simple to set up 1 Run Acer GridVista and select your pref...

Page 46: ...ager Launch Manager allows you to set the four easy launch buttons located above the keyboard You can access the Launch Manager by clicking on Start All Programs Launch Manager to start the application Note Easy launch buttons on page 24 Start All Programs Launch Manager Note Easy launch buttons on page 24 Start All Programs Launch Manager ...

Page 47: ...rograms and select Norton Antivirus 2 In the Norton Antivirus main window click Scans 3 In the Scans panel click Run Full System Scan 4 When the scan is complete a scan summary appears Click Finished You can schedule customized virus scans that tun unattended on specific dates and times or at periodic intervals If you are using the computer when the scheduled scan begins it runs in the background ...

Page 48: ...idely available PC2 3200 DDR2 400 PC2 4200 DDR3 533 PC2 4300 DDR2 533 and PC 5300 DDR2 667 unbuffered SODIMMs Up to 10 7GB s memory bandwidth Dual channel 128 bit interface On die second L2 cache TL 52 TL 56 TL 60 512KB TL 50 256MB Item Specification Core logic ATi RX485 ATi SB460 System clock ICS ICS951462 BIOS ROM SST 39VF080 VGA ATi M56P VGA controller with VRAM 256MB KBC NSPC97551 PCMCIA IEEE ...

Page 49: ...ort for reducing EMI SM bus interface support Clock synthesizer 133 166MHz for CPU and GMCH 100MHz clock buffer for GMCH SB460 and PCI E device SATA Docking station 96MHz GMCH 48MHz for USB clock 33MHz PCI clock for PC device SIO LPC 14 31818MHz for SB460 and Audio Power 3 3V Item Specification Feature DDRII 533 667MHz SDRAM memory interface design 0MB DDR RAM on board Two SODIMMS slots Maximum me...

Page 50: ... 1 456 0 214 422 I O data transfer rate Mbytes sec max 150 150 150 ATA data transfer mode supported ATA7 SATA 1 0a SATA II 1 2 Multi word DMA Ultra DMA modes Advanced PIO mode settings and commands Cache buffer 8 16 8 Bytes per sector 512 512 512 Voltage tolerance 5 0V 5 SAMSUNG Model HM120JI HM100JI Formatted Gbytes 512 bytes sector 120 100 Physical read write head N A Discs N A Spindle Speed RPM...

Page 51: ...D R dual layer DVD RW 4 7GB DVD RAM 4 7GB DVD R single layer DVD R double layer DVD RW DVD Video DVD write DVD R 4 7GB DVD R DVD RW 4 7GB DVD RAM 4 7GB DVD R single layer DVD R double layer CD read CD ROM CD R CD RW CD DA audio play CD DA Read Video CD CD write CD R CD RW DVD read DVD ROM dual and single layer DVD R DVD RW DVD R dual layer DVD R double layer DVD R DVD RW DVD RAM DVD Video dual and...

Page 52: ... Version Phoenix BIOS V0 2303 Feature 1MB flash RIOM for system BIOS Suspend to RAM S3 Disk S4 Various hot keys for system control Support boot option HDD Removable device media bay device all USB ports Support protocols SMBIOS 2 3 PCI 2 2 WFM 2 0 ACPI 1 0b compliance with AMD PowerNow DMI utility for BIOS serial number configurable asset tag Y2K solution support BIOS virus protection WinFlash sup...

Page 53: ...upport Item Description Chip NSPC97551 Package LQFP 176 pin Features Host interface based on Intel s LPC interface specification Revision 1 0 PC01 REV 0 3 and ACPI 1 0b compliant 16 bit RISC core with 2MB address space speed up to 20MHz Share BIOS flash memory internal and or external 84 GPIO ports with variety of wake up events Extremely low current consumption in idle mode JTAG based debugger in...

Page 54: ...n 5V 25 55mA Item Description Chip Vishay TFU6102F Feature Compliant to the IrDA standard up to 4 Mbit sec transfer rate Low power consumption 3mA supply current Power shutdown mode 5uA shutdown current in full temperature range Tri state receiver output floating when in shutdown mode Item Description LAN controller Broadcom 5788MG Feature PCI Giga support WOL from S5 support LDCM support Item Des...

Page 55: ...l name Panasonic 7800mAh Sanyo 2600mAh Features 9 cell Li Ion cylindrical battery 87W Item Description Features 120 pins for signals and four pins for power Power supplied from Acer ezDock Max six USB ports support Two 1394 ports support one cable powered and the other bus powered ONe new card socket and one PCMCIA card socket support GigaLAN and modem support Line in HP out Mic in and SPDIF out s...

Page 56: ...ch mm 0 1971 H x 0 1971 V 0 2588 H x 0 2588 V 0 1971 H x 0 1971 V 0 2588 H x 0 2588 V 0 2588 H x 0 2588 V Typical white luminance cd m2 also called brightness 200 typical 185 typical 185 typical 200 typical 200 typical Contrast ratio 400 typical 400 typical 350 typical 400 typical 400 typical Respond time msec Rise 6 Decay 10 Rise 6 Decay 10 Rise 4 Decay 12 Rise 5 Decay 11 Rise 4 Decay 12 Normal i...

Page 57: ...n 1 5A rms at 100Vac input and maximum load less than 1 5A rms at 100Vac input and maximum load Output feature Rated voltage 19V 19V Voltage range 18 05V to 20V from 18 2V to 19 8V Rated power 90 W 90 W Output ripple and noise less than 300mVp p less than 300mVp p Turn on delay time within two seconds at 115 Vac input voltage within two seconds at 115 Vac input voltage Temperature Operating 0 to 4...

Page 58: ...eys zx To choose a parameter use the cursor up down keys wy To change the value of a parameter press p or q Press while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Naviga...

Page 59: ...ield reports the keyboard controller version of the system Serial Number This item will show the Serial number of system Asset Tag Number This item will show the Asset Tag number of the system Product Name This field will show product name Manufacturer Name This field will show manufacturer name UUID This will be visible only when there is an internal LAN device present PhoenixBIOS Setup Utility I...

Page 60: ...mode Both Simultaneously enable both the integrated LCD screen and the system s external video port for an external CRT or projector Network boot When this is selected Boot from LAN feature is enabled When this is not selected Boot from LAN feature is then disabled F12 Boot Menu When this is selected users can modify device boot priority by pressing F12 key during POST When this is not selected de...

Page 61: ...on OS Controlled Displayed when controlled by OS Disabled Enabled Auto Parallel Port Configure serial port B using options Disabled No configuration Enabled User configuration Auto BIOS or OS chooses configuration OS Controlled Displayed when controlled by OS Disabled Enabled Auto PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit Item Specific Help Serial Port Auto Parallel Port Auto...

Page 62: ...Chapter 2 53 Mode Set the mode for the parallel port Output only Bi directional EPP ECP Parameter Description Option ...

Page 63: ...ned The valid keys are listed in the table below Symbol Character Symbol Name A Z letters A to Z not case sensitive 0 9 numerical characters dash equal sign left bracket right bracket period comma semi colon slash PhoenixBIOS Setup Utility Info Main Advanced Boot Item Specific Help Supervisor Password is Clear User Password is Clear Enter Set Supervisor Password Supervisor Password controls access...

Page 64: ... and Password on boot is enabled the system will pop up the password dialog box to ask for the password when the system is powered on or resumes for S4 state If the users fail three times consecutively in password verification the system will be hung up and the users need to manually power off the system Set Supervisor Password User Password Highlight the item and press Enter a dialog box will be ...

Page 65: ...clude or include the device to boot Shift 1 enables or disables a device 1 4 Loads default boot sequence PhoenixBIOS Setup Utility Info Main Advanced Security Exit Item Specific Help Boot priority order Keys used to view or configure devices Up and Down arrows select a device and moves the device up or down f and r specifies the device fixed or removable x exclude or include the device to boot Shi...

Page 66: ...ard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Info Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save...

Page 67: ...P Please follow the steps below to remove the BIOS password Step One Machine 1 Key in wrong Supervisor Password three times and System Disabled will show Step Two Machine 2 Run BIOS_PW EXE 1 Key in bios_pw 14452 0 2 Then choose one string ...

Page 68: ...Chapter 2 59 Step Three Machine 1 1 Reboot system and key in qjjg9vy or 07yqmjd in the BIOS user password column ...

Page 69: ... steps below to remove the HDD password Step One Machine 1 1 Key in wrong HDD password three times and HDD password error code will come out Step Two Machine 2 Run HDD_PW EXE 1 Key in hdd_pw 15494 0 2 Select 2 upper case ASCII Code 3 Then choose one string ...

Page 70: ...Chapter 2 61 Step Three Machine 1 Reboot system and key in 0KJFN42 or UVEIQ96 in the HDD user password column ...

Page 71: ...r preventing electrostatic discharge Small Philips screw driver Flat head screw driver Hexagonal driver Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Machine Disassembly a...

Page 72: ...ystem are unplugged 3 The battery pack is removed NOTE There are several types of screws used to secure the main unit The screws vary in length Please refer to the screws table after the flowchart Group the same type of screws together during service disassembling Please also remember the screw location for each screw type If you fasten the screws on the wrong location the long screws may cause ir...

Page 73: ...Wireless LAN Card J 2 Hinge Cover Assembly Keyboard HDD Module Hinge Cover Keyboard J 3 J 2 D 4 Launch Board Launch Cable LCD Module J 7 on the fron B 2 on the front J 3 on bottom D 14 on bottom Upper Case Assembly Lower Case Assembly Touchpad Board Bracket Assembly Touchpad Bracket Assmebly E 2 Touchpad Board E 2 Touchpad Board Bracket Touchpad F 4 Touchpad Bracket Modem Board J 2 Lower Case Asse...

Page 74: ... M2 5 3 I NI NYLOK 86 A03V7 010 MM25030ICI7 I SCREW M3 0 5 3 5I 86 FR5V7 001 MS30035I354 J SCREW M2 5 4 0 I BKAG NYLOK 86 T25V7 013 MM25040I243 L SCREW M2 5 4 I BNI TBD MS25045I008 M SCREW M2 5 4 I NI NYLOK TBD MS25040IE91 N SCREW M2 5 4 I BNI NYLOK TBD MS25040BA89 6 screw caps D 6 LCD Bezel D 4 LCD Assembly A 4 LCD Module Wireless Antenna Set LCD Latch and LCD Knob CCD Module Microphone LCD Panel...

Page 75: ...lease the battery pack then remove it Removing the Memory Module 1 Release the two screws fastening the DIMM cover 2 Remove the DIMM cover 3 Pop out the memory modules then remove it Removing the HDD Module Mini PCI Card ODD Module 1 Remove the four screws holding the HDD cover 2 Detach the HDD cover from the main unit ...

Page 76: ...s shown and remove it 5 Remove the two screw fastening the wireless cover 6 Then remove the wireless cover 7 Disconnect the wireless antenna 8 Remove the two screws holding the wireless LAN card 9 Take out the wireless LAN card from the socket 10 Release the ODD latch as shown 11 Detach the ODD module from the main unit ...

Page 77: ...h board cable from the main board 5 Remove the middle cover with launch board and launch board cable 6 Disconnect the launch board cable from the launch board 7 Remove the three screws holding the launch board to the middle 8 Then remove the launch board from the middle cover 9 Turn over the keyboard and place it as the image shows 10 Disconnect the keyboard cable from the main board then remove t...

Page 78: ...e LCD module from the laptop Disassembling the Main Unit Separating the Upper Case and the Lower Case 1 Remove the nine screws holding the upper case and the lower case assembly on the front side 2 Remove the 16 screws fastening the upper case and the lower case assembly on the bottom side 3 Turn over the main unit and disconnect the bluetooth cable from the main board 4 Disconnect the power board...

Page 79: ...ble and remove it 5 Disconnect the touchpad cable and detach it from the touchpad 6 Remove the two screws holding the touchpad bracket 7 Detach the touchpad board bracket with touchpad board from the upper case 8 Remove the two screws fastening the touchpad board to the touchpad board bracket 9 Detach the touchpad board from the bracket 10 Remove the four screws fastening the touchpad bracket 11 D...

Page 80: ... case 4 Press the dummy PC card button and remove the dummy PC card 5 Detach the dummy expand card from the lower case 6 Tear off the mylar fastening the modem cable 7 Disconnect the modem cable from the modem board 8 Remove the two screws holding the modem board 9 Disconnect the modem board from the main board 10 Disconnect the speaker set cable from the main board 11 Remove the two screws fasten...

Page 81: ...m cable from the lower case as well 17 Detach the DC in cable from the lower case 18 Disconnect the RTC battery then detach it from the main board 19 Disconnect the thermal module cable connector from the main board 20 Remove the five screws fastening the thermal module to the main board 21 Remove the thermal module from the main board 22 Use a flat headed screwdriver to release the CPU lock Pleas...

Page 82: ...LCD bezel 5 Disconnect the LVDS cable and LCD cable from the inverter then remove the inverter 6 Disconnect the CCD cable and the LCD cable 7 Remove the four screws fastening the LCD assembly to the LCD cover 8 Then take out the LCD assembly from the LCD cover 9 Tear off the foil attach onto the wireless antenna set to the LCD cover Please detach the foil on both side 10 Remove the two screws hold...

Page 83: ...ith the small spring from the LCD cover 15 Remove the screws holding the CCD module digital camera module to the LCD cover 16 Detach the CCD cable from the LCD cover and remove the CCD module 17 Remove the CCD cover from the CCD module 18 Detach the CCD bezel from the CCD module 19 Remove the two screws fastening the CCD board to the CCD cover 20 Then take out the CCD board from the CCD cover ...

Page 84: ... bracket 25 Remove the two screws holding the right LCD bracket 26 Remove the right LCD bracket 27 Tear off the mylar fastening the LCD cable and disconnect the LCD cable from the LCD Disassembling the External Modules HDD Module 1 Remove two screws holding the HDD bracket to the HDD 2 Remove another two screws fastening HDD bracket to HDD on the other side 3 Carefully detach the HDD from the brac...

Page 85: ...Chapter 3 76 ODD Module 1 Remove the four screws fastening the ODD bracket to the ODD 2 Remove the ODD bracket form the ODD 3 Detach the ODD board from the ODD ...

Page 86: ...tended to test only Acer products Non Acer products prototype cards or modified options may occur errors or invalid responses 1 Obtain the detailed fail symptoms as many as possible 2 Verify the symptoms by attempting to recreate running the diagnostic tests or repeating the same operation Troubleshooting Chapter 4 ...

Page 87: ... cause damage to the drive or make the drive fail 1 Boot from the diagnostic diskette and start the diagnostic programs 2 See if CD ROM test is passed when the programs run the CD ROM test 3 Follow the instructions in the message window If errors occur reconnect the connector on the system board If the errors still remain 1 Reconnect the external CD ROM drive 2 Replace the external CD ROM drive 3 ...

Page 88: ... of the power adaptor cable See the illustration and follow the procedures below 1 If the voltage is not correct replace the power adaptor 2 If the voltage is within the range 1 Replace the system board 2 If the problem is still not resolved see Undetermined Problems 3 If the voltage is not correct go to the next step NOTE An audible noise from the power adaptor does not always indicate a defect 3...

Page 89: ...e system If the charge indicator does not light up replace the battery pack If the charge indicator still does not light up replace the AC DC charger board Touchpad Check If the touchpad does not work follow the procedures one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the system board After you use the touch...

Page 90: ...ist Error Message List Error Code Error Message 006 Equipment Configuration Error Causes CPU BIOS Update Code Mismatch IDE Primary Channel Master Drive Error The causes will be shown before Equipment Configuration Error 010 Memory Error at xxxx xxxx xxxxh R xxxxh W xxxxh 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled Incorrect password is specified No er...

Page 91: ...TC battery System board Memory size found by POST differed from CMOS Run Load Default Settings in BIOS Setup Utility DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check Incorrect Drive A type run Setup Check the drive is defined with the proper diskette type in BIOS Setup Utility System cache erro...

Page 92: ...rd No beep power on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board...

Page 93: ...M E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini ...

Page 94: ...nverter LCD System board LCD has extra horizontal or vertical lines displayed LCD inverter ID LCD inverter LCD cable LCD System board Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter...

Page 95: ...86 Chapter 4 Battery can t be charged See Check the Battery Pack Battery pack System board Symptom Error Action in Sequence ...

Page 96: ... Symptom Error Action in Sequence The system will not enter hibernation Keyboard if control is from the keyboard Hard disk drive System board The system does not enter hibernation mode and four short beeps every minute Press Fn F4 and see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive System board The system does not enter standby mode after cl...

Page 97: ...tem board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enable...

Page 98: ...Chapter 4 89 ...

Page 99: ...arge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problems follow the procedures below 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 100: ...e the failing FRU Do not isolate non defective FRU 1 Power off the computer 2 Visually check the devices If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery Pack Hard disk drive DIMM CD ROM Diskette drive module PC cards 4 Power on the computer 5 Determine if the problem has been resolved 6 ...

Page 101: ...Chapter 5 92 Main Board Bottom Side Jumper and Connector Location Chapter 5 ...

Page 102: ...onnector 7 New card connector 8 North bridge 9 CPU socket 10 DDR2 RAM slot1 11 DDR2 RAM slot2 12 Media bay connector 13 Battery pack connector 14 VGA chip 15 Four pin USB cable connector 16 System fan connector 17 VRAM 18 VRAM 19 Mini card connector 20 RJ45 W LED 21 CRT connector 22 HDMI connector 23 Docking connector 24 S Video connector ...

Page 103: ...Chapter 5 94 Top Side ...

Page 104: ...ctor 30 Daughter board cable to main board connector 31 Keyboard FFC connector 32 Touch pad FFC connector 33 VRAM 34 VRAM 35 PCMCIA card connector 36 MDC connector 37 5 in 1 card reader 38 Audio jack line in 39 Audio jack mic 40 SPDIF line out 41 Speaker connector 42 Bluetooth switch 43 Wireless switch 44 1394 connector 45 FIR ...

Page 105: ...Chapter 5 96 Jumper Setting SOP 1 Remove the RTC battery 2 Short CN31pin 1 and pin 2 to clear CMOS ...

Page 106: ...ber is changed it will NOT be noted on the printed service guide For Acer authorized service providers your Acer office may have a different part number code from those given in the FRU list of this printed service guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service NOTE To scrap or to return the defective parts you should follow the local gov...

Page 107: ...RD MAINBOARD M56P256S INF ATMEL W READER NEW CARD PCMICA W O CPU MEMORY ZC3 MB INF ATMEL ASSY S P MB FR506 005 MAINBOARD M56P256S SAM ATMEL W READER NEW CARD PCMICA W O CPU MEMORY ZC3 MB SAM ATMEL ASSY S P MB FR506 002 BOARD MODEM BOARD T60M845 02 ZB1 MODEM 56K MDC EU S P 54 AA7V7 001 MODEM BOARD T60M955 00 ZC3 MODEM UniZion T60M955 00 S P 54 FR5V7 001 BLUETOOTH MODULE FOXCONN T60H928 01 W ANTENNA...

Page 108: ... CORD EU 3 PIN ROHS ZB1 PWR CORD CEE S P 27 TAXV7 002 N A POWER CORD PRC 3 PIN ET2S POWER CORD S P PRC 27 A03V7 003 N A POWER CORD UK ET2S POWER CORD SPARE PART UK 27 A03V7 004 N A POWER CORD DANISH 3 PIN ET2S POWER CORD S P DANISH 27 A03V7 006 N A POWER CORD AF S INDIA ZL6A POWER CORD S P INDIA S P 27 A50V7 001 N A POWER CORD ISRAEL 3 PIN ZL6A POWER CORD S P ISR S P 27 A50V7 002 N A POWER CORD AU...

Page 109: ...SRAEL 3 PIN ZL6A POWER CORD S P ISR S P 27 A50V7 002 N A POWER CORD AU W LABEL 3 PIN ZL6A POWER CORD S P AU S P 27 A50V7 003 N A POWER CORD US 110V BSMI ZL3E POWER CORD S P TWN 27 A99V7 002 N A POWER CORD AF 3 PIN ZI5 POWER CORD S P AF 27 T48V7 001 N A POWER CORD THAI ZL3E POWER CORD S P THAI 27 A99V7 003 N A POWER CORD SWISS 3 PIN ZE1 POWER CORD 3P SWISS S P 27 A99V7 004 N A POWER CORD ITALIAN 3P...

Page 110: ...REV1A S P 50 TAXV7 006 LCD CABLE 15 4 IN WSXGA ZC1 CABLE 15 4 WSXGA ID5 40 40P R1A S P 50 TAXV7 007 BLUETOOTH CABLE ZC1 CABLE BT 5 8P REV1A LF S P 50 TAXV7 008 N A HDMI TO DVI EXTRA CABLE HDMI TO DVI EXTRA CABLE 50 FR5V7 002 CASE COVER BRACKET ASSEMBLY MIDDLE COVER ZC3 KB COVER ASSY S P 42 FR5V7 001 UPPER CASE W TP ZC3 TOP ASSY S P 60 FR5V7 001 LOWER CASE W SPEAKER MODEM CABLE RUBBER ZC3 BASE CASE...

Page 111: ... 42 FR5V7 004 DUMMY NEW CARD ZC3 DUMMY NEW CARD S P 42 FR5V7 005 DUMMY PCMCIA CARD ZC3 PCMCIA DUMMY CARD S P 42 FR5V7 006 OPTICAL DEVICE HOLDER ZC1 ODD HOLDER S P 42 TAXV7 006 SUPER MULTI BEZEL PIONEER SLOT IN ZC3 SUPER MULTI BEZEL PIONEER ASSY 42 FR5V7 007 HDD DOOR W CUSION RUBBER ZC3 HDD DOOR ASSY S P 42 FR5V7 008 N A HD DVD G BASE BEZEL ZC3 HD DVD BEZEL ASSY S P TBD CATEGORY Partname DESCRIPTIO...

Page 112: ...RION 64 X2 TL52 ATTL52 1 6G Cache 128k 512k ZC3 AMD CPU Turion TL52 1 6G S P KC TTL02 520 AMD MOBILE TURION 64 X2 TL56 ATTL56 1 8G Cache 128k 512k ZC3 AMD CPU Turion TL56 1 8G S P KC TTL02 560 AMD MOBILE TURION 64 X2 TL60 ATTL60 2 0G Cache 128k 512k ZC3 AMD CPU Turion TL60 2 0G S P KC TTL02 600 DVD RW DRIVE DVD SUPER MULTI MODUEL PIONEER DVR K06RS SLOT IN ZC3 SUPPER MULTI PIONEER SLOT IN ASSY 6M F...

Page 113: ...00G WD 2 5 5400RPM SATA8M WD1000BEVS 22LAT0 ML60 LF FW T0 ZC3 100G WD1000BEVS 22LAT0 S P KH 10008 002 120G SEAGATE 2 5 5400RPM SATA 8M ST9120821AS 189 MERCURY 2 LF FW 3 06 ZC3 SEAGATE 120G ST9120821AS S P KH 12001 026 120G TOSHIBA 2 5 5 4K SATAI1 5G W NCQ MK1234GSX ARIES B FREE FALL LF FW AH001J ZH2A HDD 120G MK1234 GSX RZK S P KH 12004 004 160G SEAGATE 2 5 5400RPM ST9160821AS VENUS SATA LF FW 3 A...

Page 114: ... B MODULE HUNGARIAN S P KB TAX07 017 TM8200 KEYBOARD DARFON NORWAY ZC1 K B MODULE NORWEGIAN S P KB TAX07 018 TM8200 KEYBOARD DARFON DANISH ZC1 K B MODULE DANISH S P KB TAX07 019 TM8200 KEYBOARD DARFON TURKISH ZC1 K B MODULE TURKISH S P KB TAX07 020 TM8200 KEYBOARD DARFON CANADIAN FRENCH ZC1 K B MODULE FRA CAN S P KB TAX07 021 TM8200 KEYBOARD DARFON JAPANESE ZC1 K B MODULE JA S P KB TAX07 022 TM820...

Page 115: ...DRII533 512MB M470T6554CZ3 CD500 LF ZE1 RAM DDRII5 512MB SUM S P KN 5120B 015 NANYA SO DIMM DDRII667 512MBNT512T64UH8A1FN 3C LF ZC1 NANYA DDRII667 512MB RAM S P KN 51203 025 SO DIMM DDRII 667 512MB HYMP564S64BP6 Y5 LF 09UM HYNIX ZC3 DDRII 667 512MB HYNIX RAM S P KN 5120G 014 SO DIMM DDRII 667 512MB HYS64T64020HDL 3S B 09U G INFINEON ZC3 DDRII 667 512MB INFINEON RAM S P KN 51202 035 SO DIMM DDRII 6...

Page 116: ...7 003 N A LCD BEZEL RUBBER ZC1 LCD BEZEL RUBBER S P 47 FR5V7 001 N A RUBBER FOOT SMALL ZC1 RUBBER FOOT GAZC1012 S P 47 TAXV7 005 N A RUBBER FOOT LONG ZC1 RUBBER FOOT GAZC1011 S P 47 TAXV7 006 N A RUBBER FOOT ZC1 DASP RUBBER SCR S P 47 FR5V7 002 SCREWS N A SCREW M2 0 2 5 I NI NYLOK ET2S SCREW MM2 0X3 0 SPARE PART 86 A03V7 012 N A SCREW M2 5 6 I BNI NYLOK ZG1S I2 5 3M BNIH M2 5L3 S P 86 T25V7 012 N ...

Page 117: ...S P 86 T23V7 019 N A SCREW M2 5 4 0 I NYLOK EU ZI1S SCREW M2 5X4 I NYLOK S P 86 T23V7 009 N A SCREW M3 0 5 3 5I ZG1S BRACKET KIT S P 86 FR5V7 001 N A SCREW M2 5 4 0 I BKAG NYLOK ZG1S I2 5 4M BKAGHY M2 5L4 S P 86 T25V7 013 N A SCREW M2 3 I BNI NYLOK ZI1S SCREW M2X3 I BNI NYLOK S P 86 T23V7 014 CATEGORY Partname DESCRIPTION ACER PART NO ...

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