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Chapter 4
91
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE:
The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.
Obtain the failing symptoms in as much detail as possible.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.
Use the following table with the verified symptom to determine which page to go to.
4.
If the Issue is still not resolved, see “Online Support Information” on page 185.
Symptoms (Verified)
Go To
Power On Issue
Page 92
No Display Issue
Page 93
LCD Failure
Page 96
Internal Keyboard Failure
Page 97
TouchPad Failure
Page 98
Internal Speaker Failure
Page 99
Internal Microphone Failure
Page 101
Right Side USB Failure
Page 103
Other Functions Failure
Page 105
Intermittent Problems
Page 105
Undetermined Problems
Page 105
Chapter 4
Summary of Contents for Extensa 5635
Page 2: ...II PRINTED IN TAIWAN ...
Page 10: ...X Table of Contents ...
Page 62: ...52 Chapter 3 4 Detach the WLAN Module from the WLAN socket ...
Page 90: ...80 Chapter 3 4 Lift up the Bezel and remove it from the LCD Module ...
Page 92: ...82 Chapter 3 4 Disconnect the Camera cable and remove the LCD Panel ...
Page 120: ...110 Chapter 4 ...
Page 137: ...Chapter 6 127 ...
Page 188: ...Appendix A 178 ...
Page 194: ...184 Appendix B ...
Page 196: ...186 Appendix C ...
Page 200: ...190 ...