Acer AWU2003 Series User Manual Download | Manualshive

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Troubleshooting

LED & Alarm Definition Listing

Ceiling Mount Installation

Compatibility Modes

Regulations and safety notices

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Summary of Contents for AWU2003 Series

Page 1: ...Acer DLP Projector UL5630 RL260 LU U450 SL470 FL 530 AWU2003 Series User s Guide Copyright 2020 Acer Incorporated All Rights Reserved Acer Projector User s Guide Original Issue 08 2020 ...

Page 2: ...pect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose Record the model number serial number purchase date and place of purchase information in the space provided below The serial number and model number are recorded on the label affixed to your projector All correspondence concerning your unit should include the serial ...

Page 3: ...wer outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible When you need to disconnect power to the equipment be sure to unplug the power cord from the electrical outlet Warnings Do not use this product near water Do not place this product on an unstable cart stand or table If the product falls it could be seriously damaged Slots and ope...

Page 4: ...let strip or receptacle by plugging in too many devices The overall system load must not exceed 80 of the branch circuit rating If power strips are used the load should not exceed 80 of the power strip s input rating This product s AC adapter is equipped with a three wire grounded plug The plug only fits in a grounded power outlet Make sure the power outlet is properly grounded before inserting th...

Page 5: ...alified technician to restore the product to normal condition Warning For safety reasons do not use non compliant parts when adding or changing components Consult your reseller for purchase options Your device and its enhancements may contain small parts Keep them out of the reach of small children Additional safety information Do not look into the projector s lens when the light source is on The ...

Page 6: ...ay rise and cause damage when the filter ventilation slots are clogged with dirt or dust Do not look into the air outlet grille when projector is operating It may hurt your eyes Always open the lens shutter or remove the lens cap when the projector is on Do not block the projector lens with any object when the projector is under operation as this could cause the object to become heated and deforme...

Page 7: ...ection of the global environment please recycle For more information on the Waste from Electrical and Electronics Equipment WEEE regulations visit http www acer group com public Sustainability index htm Laser caution This product belongs to CLASS I laser product and complies with IEC 60825 1 2014 Above laser cautions are located on the bottom of this apparatus Notice is given to supervise children...

Page 8: ... Near any appliance that generates a strong magnetic field Place in direct sunlight Precautions Follow all warnings precautions and maintenance as recommended in this user s guide to maximize the life of your unit Warning Do not look into the projector s lens when the projector is on The bright light may hurt your eyes To reduce the risk of fire or electric shock do not expose this product to rain...

Page 9: ...rojector 7 Turning the Projector On Off 9 Turning On the Projector 9 Turning Off the Projector 10 Adjusting the Projected Image 11 Adjusting the Height of the Projected Image 11 How to Get a Preferred Image Size by Adjusting Distance and Zoom 12 User Controls 14 Installation Menu 14 Onscreen Display OSD Menus 15 Color 16 Image 19 Setting 22 Management 27 Audio 28 3D 29 Language 30 Acer Splash Down...

Page 10: ...Appendices 34 Troubleshooting 34 LED Alarm Definition Listing 38 Ceiling Mount Installation 39 Specifications 40 Compatibility Modes 42 Regulations and safety notices 46 ...

Page 11: ...rted Lower power consumption and economy ECO mode extends projector life Acer EcoProjection Technology delivers Intelligent power management approach and physical efficiency improvement Advanced keystone correction delivers optimum presentations Multi language Onscreen Display OSD menus Motorised focus projection lens 0 8 2X digital zoom and pan move function Microsoft Windows 2000 XP 7 8 8 1 10 V...

Page 12: ...our dealer immediately if any thing is missing Note The package content may differ by regions and models Projector Power cord VGA cable Optional HDMI cable Optional Security card Optional User s guide CD ROM Optional Remote control Quick start guide AAA Battery x 2 Carrying case Optional WirelessHD dongle kit MWIHD1 Optional ...

Page 13: ... 100M Ethernet 8 Composite video input connector 2 HDMI connector 9 Audio input connector L R 3 USB connector Type A 10 Audio input connector Audio output connector 4 Analog RGB signal HDTV component video input connector 11 Kensington lock port 5 Monitor loop through output connector 12 Security slot 6 RS232 connector 13 Power socket 7 S Video input connector 14 Tilt adjusting wheel 1 2 1 3 4 5 1...

Page 14: ...ENTER Confirms your selection of items 6 BACK Cancels your selection or goes back to previous page 7 TEMP Temperature indicator LED 8 SOURCE Changes the active source 9 Four directional selection keys Selects items or makes adjustments to your selection 10 MENU Launches the Onscreen Display OSD menu returns to the previous step for the OSD menu operation or exits the OSD menu 247 81 346 34 38 01 2...

Page 15: ...ENTER Confirms your selection of items Play Pause 5 BACK Cancels your selection or goes back to previous page Stop 6 FREEZE To pause the screen image 7 VGA To change source to VGA This connection supports analog RGB and YPbPr 480i 480p 576i 576p 720p 1080i 1080p 8 PgUp PgDn For computer mode only Use this button to select the next or previous page This function is only available when connected to ...

Page 16: ... Onscreen Display OSD menu or exits the OSD menu 16 HIDE Press HIDE to hide screen image press again to display the image 17 HDMI MHL To change source to HDMI or MHL for the model with HDMI or MHL connector 18 ZOOM IN ZOOM OUT Zooms the projector display in or out 19 VIDEO To change source to composite video 20 LAN WiFi To change source to LAN WiFi for LAN wireless compatible models 21 Keypad 0 9 ...

Page 17: ...ing Started Connecting the Projector 1 HDTV adapter RCA 4 6 2 2 10 3 3 3 9 12 13 5 5 11 7 8 2 15 14 R L Video Output Display Speakers Smart devices Note Connector interface is subject to model s specifications Screen ...

Page 18: ... device maker to enable the MHL function Note Compatible HDMI MHL dongles WirelessHD MWIHD1 MWA3 HWA1 ChromecastTM Description Description 1 Power cord 9 RS232 cable 2 Audio cable 10 WirelessHD dongle 3 HDMI MHL cable 11 Wireless dongle 4 VGA to component video HDTV adapter 12 Wired remote control 5 VGA cable 13 RJ45 cable 6 3 RCA component cable 14 USB cable 7 Composite video cable 15 12V DC cabl...

Page 19: ... turn blue 3 Turn on your source computer notebook video player etc The projector will detect your source automatically when it is the first time you turn on the projector or the Source Selection function is Auto If the screen displays No Signal please make sure the signal cables are securely connected If you connect to multiple sources at the same time use SOURCE on the control panel or remote co...

Page 20: ...icates that the projector has overheated The lamp will automatically turn off the projector will automatically shut down and the LED Temp indicator will turn solid red Contact your local dealer or service center Fan failed Lamp will automatically turn off soon This onscreen message indicates that the fan has failed The lamp will automatically turn off the projector will automatically shut down and...

Page 21: ... Tilt adjusting wheel to raise the image to the desired height and angle 2 Use the rear Tilt adjusting wheel to fine tune the display angle To lower the image 1 Use the front Tilt adjusting wheel to lower the image to the desired height and angle 2 Use the rear Tilt adjusting wheel to fine tune the display angle Tilt adjusting wheel Tilt adjusting wheel Tilt adjusting wheel Tilt adjusting wheel ...

Page 22: ...gonal inch A W cm x H cm Max zoom B Min zoom B From base to top of image C 60 129 x 81 0 009 0 009 99 70 151 x 94 0 059 0 059 115 80 172 x 108 0 110 0 110 131 90 194 x 121 0 160 0 160 148 100 215 x 135 0 211 0 211 164 110 237 x 148 0 262 0 262 181 120 258 x 162 0 312 0 312 197 130 280 x 175 0 363 0 363 214 140 302 x 188 0 413 0 413 230 150 323 x 202 0 464 0 464 246 160 345 x 215 0 514 0 514 263 17...

Page 23: ... x 283 0 767 0 767 345 220 474 x 296 0 818 0 818 361 230 495 x 310 0 868 0 868 378 240 517 x 323 0 919 0 919 394 250 538 x 337 0 969 0 969 411 260 560 x 350 1 020 1 020 427 270 582 x 363 1 070 1 070 443 280 603 x 377 1 121 1 121 460 290 625 x 390 1 172 1 172 476 300 646 x 404 1 222 1 222 493 Zoom Ratio 1 0 x ...

Page 24: ... installation and maintenance 3 The background pattern acts as a guide to adjusting the calibration and alignment settings such as screen size and distance focus and more Note The OSD screenshot is for reference only and may differ from the actual design 4 The Installation menu includes several options Use the up and down arrow keys to select an option the left and right arrow keys to adjust selec...

Page 25: ...em press to enter a submenu for feature setting Use to select the desired item and adjust the settings by using Select the next item to be adjusted in the submenu and adjust as described above Press MENU on the control panel or remote control the screen will return to the main menu To exit the OSD menu press MENU on the control panel or remote control again It will close and the projector will aut...

Page 26: ...es the display of dark movie scenes enabling them to be shown in incredible detail When this function is enabled BluelightShield will be automatically set to Off LumiSense function is unavailable when 3D is set to On Display Mode There are many factory presets optimized for various types of images Bright For brightness optimization Presentation For meeting presentation with higher brightness Stand...

Page 27: ...es the amount of black and white in the image Press to decrease the contrast Press to increase the contrast Saturation Adjusts a video image from black and white to fully saturated colors Press to decrease the amount of color in the image Press to increase the amount of color in the image Tint Adjusts the color balance of red and green Press to increase the amount of green in the image Press to in...

Page 28: ...ult White Peaking Increases the brightness of whites that are near 100 Video sources only Film Mode Sets the image optimized to 24 frame True Film mode for more realistic cadence of film playback during motion sequences Noise Reduction Adjusts the level of noise reduction that helps to eliminate unwanted noise in the picture Black Extension Analyzes the current input image and calculates an offset...

Page 29: ...e to fit native horizontal or vertical pixels Full for WXGA 1080p models The image will be displayed making full use of the horizontal and vertical pixels 4 3 The image will be scaled to fit the screen and displayed using a 4 3 ratio 16 9 The image will be scaled to fit the screen and displayed using a 16 9 ratio L Box for WXGA 1080p models Keeps the original signal aspect ratio and zooms in by 1 ...

Page 30: ...ng mount settings Image Shift Shifts the projected image by pressing When Native Resolution is WUXGA this functions is only available when the setting of Digital Zoom Out Install is less than 1 0 Sharpness Adjusts the sharpness of the image Press to decrease the sharpness Press to increase the sharpness H Position Horizontal Position Press to move the image left Press to move the image right V Pos...

Page 31: ...s the input image as full color range data HDMI Scan Info Adjusts the overscan ratio of the HDMI image on screen Auto Automatically adjusts the overscan ratio by information from the player Underscan Always no overscan on the HDMI image Overscan Always keep overscan on the HDMI image HDR HDR The projector supports HDR imaging sources It can automatically detect the dynamic range of the source and ...

Page 32: ...he captioning feature This function is only available when a composite video or S Video input signal is selected and its system format is NTSC VGA OUT Standby Selecting On enables the function The projector can output a VGA signal when it is in standby mode and the VGA IN or VGA IN 1 and VGA OUT sockets are correctly connected to the devices Enabling this function increases the standby power consu...

Page 33: ... If the security function is enabled your must enter Administrator Password first before changing the security setting The factory default of Administrator Password is 1234 Select On to enable the security function You have to enter password depending on the Security Mode Please refer to User Password section for details If Off is selected you can switch on the projector without password Timeout M...

Page 34: ...u fail to enter the correct password within 20 minutes upon request the projector will shut down automatically Administrator Password You can enter Administrator Password when the Enter Administrator Password or Enter Password dialogue box displays Press to change Administrator Password The factory default of Administrator Password is 1234 If you forget your administrator password do the following...

Page 35: ... LAN LAN The default value is Off Choose On to enable the LAN connection LAN IP Mask Identify IP and Mask address LAN Reset Press ENTER after choosing Yes to return all items on the Tools page to the default settings Reset Press ENTER after choosing Yes to return the display parameters on all menus to the factory default settings To switch input signals click your desired signal These buttons func...

Page 36: ... States PJLink applied for trademark and logo registration in Japan the United States of America and other countries by JBMIA The projector is supported by the specified commands of the Crestron Electronics controller and related software for example RoomView For more information visit http www crestron com This projector is supported by AMX Device Discovery For more information visit http www amx...

Page 37: ...wn Minutes The projector will automatically shut down while there is no signal input detected after the time you set Menu Display Time Seconds 5 15 30 Chooses the length of time the OSD menu will remain active after your last key press Manual The OSD menu remains active The only way to launch or exit the OSD menu is by pressing BACK Auto Power On AC Power On Selecting On enables the function The p...

Page 38: ...ill still be in locked status the next time it is turned on To disable Full Lock function press and hold POWER on the control panel for 7 seconds and the Control Panel Lock will be set to Off When the projector is in standby mode press and hold POWER on the control panel for 7 seconds to turn the projector on and the Control Panel Lock will be set to Off Information Displays current status of this...

Page 39: ...se 96Hz or 144Hz for 24p 3D 3D L R Invert If you see a discrete or overlapping image while wearing DLP 3D glasses you may need to execute Invert to get best match of left right image sequence to get the correct image for DLP 3D 3D Warning Message Choose On to display the 3D warning message Signal source type Supported timing Video S Video Component video HQFS 3D 480i 60Hz 576i 50Hz VGA HDMI PC mod...

Page 40: ... on the web page below Stereoscopic Player Trial http www 3dtv at Downloads Index_en aspx DDD TriDef Media Player Trial http www tridef com download TriDef 3 D Experience 4 0 2 html Note 3D L R Invert and 3D Format are only available when 3D is enabled Language Language Sets a language for the OSD menus Use to select your preferred language ...

Page 41: ...ng the Acer Splash Downloader 1 Entering download mode Long press the POWER and MENU buttons on the control panel simultaneously while plugging in the power cord until the LED indicator lights up red Maximum image size 6 Mbytes Maximum image resolution 1920 x 1200 Recommended Native resolution Minimum image resolution 800 x 600 Maximum color bits 24 bits Image format BMP JPG PNG Supported operatio...

Page 42: ... to the computer below message will be displayed If the projector successfully connects the computer below message will be displayed Press Logo Replace to proceed 4 Loading the image First select the native resolution for the projector by adjusting PJ Native Resolution and decide if you want the image to be displayed full screen or in its original aspect ratio Press LoadImage and choose an image f...

Page 43: ...atus when the image is too large and Load Image fail will be displayed when the image format is not supported 5 Downloading the image to the projector Press Download to start downloading the image to the projector Note If Unknown is shown in the Manufacture or Device ID field the projector is not in a status suitable for download Go back to step 1 and try again After the image is downloaded succes...

Page 44: ...C For an incorrectly displayed image Open My Computer Control Panel and then double click the Display icon Select the Settings tab Verify that your display resolution setting is lower than or equal to 1600 x 1200 or 1920 x 1080 Click the Advanced Properties button If the problem still appears change the monitor display you are using and follow the steps below Verify that the resolution setting is ...

Page 45: ...s unstable or flickering Use Tracking to correct it Refer to the Image section for more information Change the display color setting on your computer 6 Image has vertical flickering bar Use Frequency to make an adjustment Refer to the Image section for more information Check and reconfigure the display mode of your graphics card to make it compatible with the projector 7 Image is out of focus Adju...

Page 46: ...ontrol to open the OSD menu Go to Image H V Keystone or Image 4 Corner Correction to make adjustments 11 Image is reversed Select Image Projection Mode Image Projection Location on the OSD and adjust the projection direction Condition Solution 1 The projector stops responding to all controls If possible turn off the projector then unplug the power cord and wait at least 30 seconds before reconnect...

Page 47: ...he system fan is not working Projector Overheated the projector has exceeded its recommended operating temperature and must be allowed to cool down before it is used Fan Fail Laser will automatically turn off soon Projector Overheated Laser will automatically turn off soon ...

Page 48: ...ower cord plugged in V Power on V Lamp retry Quick flashing Turning off Cooling state Quick flashing Turning off Cooling completed V Firmware download V V V Acer splash download V V V Error Thermal failure V V Error Fan lock failure V Quick flashing Error Lamp breakdown V V Error Color wheel failure V Quick flashing ...

Page 49: ...hat damage resulting from incorrect installation will void the warranty Warning If you buy a ceiling mount from another company please be sure to use the correct screw size Screw size will vary depending on the thickness of the mounting plate Be sure to keep at least 10 cm gap between the ceiling and the bottom of the projector Avoid installing the projector near a heat source 247 81 346 34 38 01 ...

Page 50: ...lors 1 07 billion colors Digital zoom 0 8 2 X Weight Approximate 7 7 kg 16 98 lbs Dimensions W x D x H 429 x 389 x 143 mm 16 9 x 15 3 x 5 6 429 x 389 x 158 mm 16 9 x 15 3 x 6 2 with tilt adjusting wheels Power supply Universal AC input 100 240 V input frequency 50 60 Hz Operating temperature 0ºC to 40ºC 32ºF to 104ºF Standard package contents AC power cord x 1 Remote control x 1 Battery x 2 for th...

Page 51: ...e diagonal 70 150 1 78 m 3 81 m Projection distance with clear focus 0 059 m 0 464 m 2 32 18 26 Throw ratio 0 252 87 0 145 m Horizontal scan rate 15 100 KHz Vertical refresh scan rate 24 120 Hz Keystone correction 5 Degrees Vertical Horizontal Manual Audio 10W speaker x 2 Power consumption Standard mode 504 W 100 VAC ECO mode 350 W 100 VAC Standby mode 0 5 W Power socket V USB V VGA IN V VGA OUT V...

Page 52: ...88 85 53 67 120 77 43 XGA 1024 x 768 60 48 36 70 56 48 75 60 02 85 68 68 120 98 96 SXGA 1152 x 864 70 63 85 75 67 50 85 77 10 1280 x 1024 60 63 98 72 76 97 75 79 98 85 91 15 QuadVGA 1280 x 960 60 60 00 1280 x 960 75 75 00 SXGA 1400 x 1050 60 65 32 UXGA 1600 x 1200 60 75 00 PowerBook G4 640 x 480 60 31 50 640 x 480 66 6 67 35 00 800 x 600 60 37 88 1024 x 768 60 48 36 1024 x 768 75 60 241 1152 x 870...

Page 53: ...de Resolution V Frequency Hz H Frequency KHz VGA_60 640 x 480 59 94 31 469 VGA_72 72 809 37 861 VGA_75 75 37 5 VGA_85 85 008 43 269 VGA_120 119 518 61 91 SVGA_56 800 x 600 56 25 35 156 SVGA_60 60 317 37 879 SVGA_72 72 188 48 077 SVGA_75 75 46 875 SVGA_85 85 061 53 674 SVGA_120 119 854 77 425 XGA_60 1024 x 768 60 004 48 363 XGA_70 70 069 56 476 XGA_75 75 029 60 023 XGA_120 119 804 98 958 SXGA_75 11...

Page 54: ...7 55 935 1680 x 1050_60 1680 x 1050 59 954 65 29 acer_16 9 1366 x 768 59 79 47 712 1920 x 1080_RB 1920 x1080 60 66 587 1920 x 1080_EIA 1920 x1080 60 67 5 acer_timing 1024 x 600 60 37 5 1920 x 1200 RB 1920 x 1200 59 95 74 038 3840 x 2160_30 3840 x 2160 30 67 5 3840 x 2160_60 3840 x 2160 60 135 Mode Resolution V Frequency Hz H Frequency KHz 480i 720 x 480 1440 x 480 60 15 73 480p 720 x 480 60 31 47 ...

Page 55: ...7 576i 720 x 576 50 00 15 63 576p 720 x 576 50 00 31 25 720p 1280 x 720 60 00 45 00 720p 1280 x 720 50 00 37 50 1080i 1920 x 1080 60 00 33 75 1080i 1920 x 1080 50 00 28 13 1080p 1920 x 1080 60 00 67 5 1080p 1920 x 1080 50 00 56 26 1080p 1920 x 1080 24 00 27 00 1080p 1920 x 1080 23 98 26 97 Mode V Frequency Hz H Frequency KHz fsc MHz NTSC 15 73 60 3 58 PAL 15 63 50 4 43 SECAM 15 63 50 4 25 or 4 41 ...

Page 56: ...e into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio television technician for help Notice Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations Notice Peripheral devices Only peripherals input output devices terminals printers etc certified...

Page 57: ... and or Bluetooth modules Canada Low power license exempt radio communication devices RSS 247 a Common information Operation is subject to the following two conditions 1 This device may not cause interference and 2 This device must accept any interference including interference that may cause undesired operation of the device b Operation in 2 4 GHz band To prevent radio interference to the license...

Page 58: ...2014 30 EU EN 55032 2015 AC 2016 07 Class B EN 55024 2010 A1 2015 EN 61000 3 2 2014 EN 61000 3 3 2013 LVD Directive 2014 35 EU EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 RoHS Directive 2011 65 EU EN 50581 2012 ErP Directive 2009 125 EC Regulation EU No 617 2013 Regulation EC No 1275 2008 EN 50564 2011 Regulation EU No 2019 1782 EN 50563 2011 We Acer Incorporated hereby declare under our sol...

Page 59: ...vice may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation The following local Manufacturer Importer is responsible for this declaration Product DLP Projector Model Number UL5630 RL260 LU U450 SL470 FL 530 AWU2003 Name of Responsible Party Acer America Corporation Address of Responsible Party 333 West Sa...

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