Acer AW2000h Service Manual Download

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Hardware removal and installation

Air duct removal and installation

CAUTION:

Always operate your server with the air duct installed to ensure reliable and continued operation.

Follow these steps:

Open the top cover. See “PCI Express card removal and installation” on page 38.

Lift up the air duct.

To install the air duct, place the air duct on the chassis so that the tabs on the air duct align with the slots on the
chassis.

CAUTION:

Do not pinch or unplug cables that may be near or under the air duct.

Summary of Contents for AW2000h

Page 1: ...Acer AW2000h Service Guide PART NO PRINTED IN TAIWAN ...

Page 2: ...table below for the updates made on Acer AW2000h service guide Copyright Copyright 2010 by Acer Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permis...

Page 3: ... Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 4: ...ve devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or cir...

Page 5: ... Mainboard LED indicators 25 SATA backplane board 27 SATA ports 28 Backplane connectors 29 Backplane jumpers 31 Backplane LED indicators 32 Hardware removal and installation 33 Hard disk drive removal and installation 34 Power supply removal and installation 36 Replacing a server node 37 PCI Express card removal and installation 38 Top cover removal and installation 40 Air duct removal and install...

Page 6: ...ttings 65 Advanced Chipset Control 67 Security Settings 72 System Management Settings 73 Boot 75 Exit Options 76 BIOS Beep Codes 77 BIOS POST Error Messages List 81 Using Acer Smart Console 83 Accessing Acer Smart Console 84 Acer Smart Console user interface 85 ...

Page 7: ...2 Memory 3 CPU 4 Heatsink 5 Air shroud 6 Power supply 7 Riser card bracket 8 Riser card 9 Rack rails 10 Mainboard tray 11 Top cover 12 Chassis 13 Backplane 14 Hard disk drive 15 Fans 16 Mainboard to backplane board System components Chapter 1 ...

Page 8: ...2 Chapter 1 System parts list Currently unavailable ...

Page 9: ...feature of the rack rails to support the server and gain access to internal components For more information about telco rack solutions refer to the RackSolutions com website Power down the server If you must remove a server from a rack or a non hot plug component from a server power down the server Remove the server from the rack If the rack environment cabling configuration or the server location...

Page 10: ...4 Chapter 2 Extend the server from the rack 1 If the server is screwed into the rack remove the screws and set them aside ...

Page 11: ...fter performing the installation or maintenance procedure slide the server back into the rack and then press the server firmly into the rack to secure it in place WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers 4 If necessary secure the server to the rack with the ...

Page 12: ...server 1 Back up the server data 2 Shut down the operating system as directed by the operating system documentation NOTE If the operating system automatically places the server in Standby mode omit the next step 3 Press the Power On Standby button to place the server in Standby mode When the server activates Standby power mode the system power LED changes to amber IMPORTANT Pressing the UID button...

Page 13: ...randed telco or third party rack 1 Power down the server 2 Extend the server from the rack 3 Disconnect the cabling and remove the server from the rack For more information refer to the documentation that ships with the rack mounting option 4 Place the server on a sturdy level surface ...

Page 14: ...8 Chapter 2 ...

Page 15: ...ofile PCI Express 2 0 x16 per mainboard Memory Twelve DDR3 1333 sockets 48GB Registered maximum system memory Independent mirroring sparing and lockstep modes 1GB 2GB 4GB and 8GB Registered DIMMs Media storage Twelve 3 5 inch bays for hot plug SATA drives four per mainboard I O ports Rear per mainboard One COM port One VGA port Two USB ports One embedded NIC port for management Two Gigabit Etherne...

Page 16: ...perating Non operating 10 C to 35 C 50 F to 95 F 40 C to 70 C 40 F to 158 F Humidity non condensing Operating Non operating 20 to 95 RH 5 to 95 Altitude Operating Non operating Acoustic noise Idle minimum fixed disk drives spinning Operating minimum random seeks to fixed disk drives ...

Page 17: ...ystem board dimensions Length Width 417 mm 16 4 in 165 mm 6 5 in Server dimensions Height Width Depth 1U 43 mm 1 7 in 437 mm 17 2 in 705 mm 27 75 in Server weight Barebone Basic configuration excluding keyboard and mouse Fully loaded configuration including keyboard mouse and kits 18 2 kg 40 lbs ...

Page 18: ...eight Depth Width Weight approximate Input requirements Rated input voltage Normal line voltage Line frequency 50 to 60 Hz Rated input current 13 4A max Inrush current Power supply output power Rated steady state power Maximum peak power 1200W 1200W Operating conditions Temperature Humidity non condensing ...

Page 19: ...ch hot plug drive bays B0 to B2 for node B 7 Three 3 5 inch hot plug drive bays C0 to C2 for node C 8 Three 3 5 inch hot plug drive bays D0 to D2 for node D 9 Hot plug HDD activity indicator 10 Hot plug HDD status indicator 11 Server node D control panel 12 Server node C control panel 13 Server node A control panel 14 Server node B control panel 15 Thumbscrews for securing server to rack System ap...

Page 20: ...le 6 Power supply module handle 7 Server management port RJ 45 10 100 Mbps 8 PCI expansion slot 9 Server node B 10 Server node A 11 System ID switch 12 InfiniBand port QSFP connector only available for GW170hd F1 and GW170hq F1 13 Monitor port 14 Serial port COM 1 15 Gigabit LAN ports 10 100 1000 Mbps 16 USB 2 0 ports 17 Power socket 18 Server node C 19 Server node D ...

Page 21: ...Chapter 4 15 Internal components No Component 1 Hard disk drives 2 System fan modules 3 Memory module DIMM sockets 4 Air duct 5 PCI riser board bracket assembly 6 Mainboard 7 Power supply module ...

Page 22: ...ing Front panel LED indicators LED indicator LED color LED state Status Power indicator Green On S0 Power ON Green Blinking 1Hz at 50 duty cycle S1 Sleep N A Off S4 N A Off S5 Status fault indicator Red On Overheat Red Flashing 1Hz Fan fail Red Off Normal LAN activity indicator Green On LAN Link No Access Green Blinking LAN Access N A Off Disconnect Idle System ID indicator Blue On System ID butto...

Page 23: ...lug drive bays controlled by node B Node C HDD C0 to C2 Three 3 5 inch hot plug drive bays controlled by node C Node D HDD D0 to D2 Three 3 5 inch hot plug drive bays controlled by node D Description Blue Red HDD present no access Off Off HDD access Blink Off LED indicator LED color LED state Status System ID indicator N A Off Normal Blue On System identification Blue Blinking IPMI activated syste...

Page 24: ...LED indicators LED indicator LED color LED state Status RJ45 LED Left N A Off No connection or 10 Mbps Green On 100 Mbps Amber On 1000 Mbps RJ45 LED Right Yellow On Active connection Yellow Blinking Transmit Receive activity ...

Page 25: ... DIMM C C A A B B D D E E F F IOH 5520 5500 36 D 24 D ICH10R Intel 82574 BMC VGA VGA CONN DDR II PCI 4 SATA LPC SPI AT25 DF321 MT25408 Connect X IB PCI E Gen2 DDR or QDR For 36D Only QSFP RTL8201N PHY Dedicated LAN LPCIO W83527 RMII PCI E x16 Slot Hotswap Connector Intel 82574 PROCESSOR 1 RJ 45 RJ 45 QPI ...

Page 26: ...20 Chapter 4 ...

Page 27: ...own control panel An additional power supply module may be added to provide redundant power Both the GW170hd F1 and GW170hq F1 models include an InfiniBand port at DDR dual data rate and QDR quad data rate speeds respectively InfiniBand is a scalable serial communications link intended for connecting processors with high speed peripherals InfiniBand requires a QSFP connector Model Variations GW170...

Page 28: ...nd InfiniBand connector QSFP connector only available for GW170hd F1 and GW170hq F1 4 VGA Video port 5 JPSK1 Internal speaker buzzer header 6 COM1 COM1 serial port 7 LAN1 2 Gigabit Ethernet RJ45 ports 8 USB0 1 USB 2 3 Universal Serial Bus USB ports 0 1 2 3 9 IPMI LAN Dedicated IPMI LAN port 10 JPL1 JPL2 LAN1 2 Enable Disable ...

Page 29: ...Cooling fan header 16 CPU1 Processor 1 socket 17 P1 DIMM1B P1 DIMM1A P1 DIMM2B P1 DIMM2A P1 DIMM3B P1 DIMM3A DDR3 sockets for processor 1 18 JWR 12 V 20 pin power connectors 19 JF2 Proprietary slot for power FP control and I SATA connections 20 CPU2 Processor 2 socket 21 Slot 1 PCI expansion slot 22 JNMI1 NMI Non Masked Interrupt header 23 JWD1 Watch Dog Enable Disable Reset No Connector Descripti...

Page 30: ...t Watch Dog Pins 1 2 Reset 2 JBT1 Clear CMOS Instead of pins this jumper consists of contact pads to prevent accidental clearing of the CMOS contents To clear CMOS disconnect the power and short the CMOS pads with a metal object such as a small screwdriver 3 JPG1 Enable Disable VGA Pins 1 2 Enabled 4 JPL1 JPL2 Enable Disable LAN1 2 Pins 1 2 Enabled ...

Page 31: ...or rear 2 LEB1 InfiniBand link LED indicator only available for GW170hd F1 and GW170hq F1 3 LEB2 InfiniBand activity LED indicator only available for GW170hd F1 and GW170hq F1 4 LE2 BMC Heartbeat LED Indicator 5 LE3 HDD SATA LED Indicator 6 LE1 Onboard standby PWR warning LED Indicator ...

Page 32: ...26 Chapter 5 ...

Page 33: ...d troubleshooting To disassemble the server please pay attention to each section s instruction and tools needed NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components SATA backplane board Chapter 6 ...

Page 34: ...each other The table below will help you determine the SATA port to mainboard configuration that is appropriate to your system Number of mainboards SATA port connectors Connect to mainboard 1 A0 A1 A2 MB A 2 A0 A1 A2 B0 B1 B2 MB A MB B 3 A0 A1 A2 B0 B1 B2 C0 C1 C2 MB A MB B MB C 4 A0 A1 A2 B0 B1 B2 C0 C1 C2 D0 D1 D2 MB A MB B MB C MB D ...

Page 35: ...chassis 7 JF2 MB B hot plug connector Connect the motherboards to the backplane 8 JF1 MB A hot plug connector 9 JPW2 Secondary power connector Provide power to the four nodes in the chassis 10 J5 Backplane to front panel connector Connect the backplane to the front LED panels on the chassis 11 JPI2 C1 Power supply connector Provides power to the SMBUS and power control signals 12 JPW1 Main power c...

Page 36: ...2 J2 SATA A1 SATA HDD A1 3 J3 SATA A2 SATA HDD A2 4 J4 SATA B0 SATA HDD B0 5 J9 SATA B1 SATA HDD B1 6 J11 SATA B2 SATA HDD B2 7 J13 SATA C0 SATA HDD C0 8 J15 SATA C1 SATA HDD C1 9 J17 SATA C2 SATA HDD C2 10 J18 SATA D0 SATA HDD D0 11 J19 SATA D1 SATA HDD D1 12 J20 SATA D2 SATA HDD D2 ...

Page 37: ...en 45 deg C 1 2 50 deg C 2 3 55 deg C 2 JP18 Buzzer reset Open Disabled 1 2 Enabled 2 3 Test setting 3 JP69 FW upgrade connector 4 J21 5 JP36 Any power button Open Default multiple power button functionality Closed Single power button functionality 6 JP35 LED testing Open Default Closed Test setting ...

Page 38: ...1 D11 ON Indicates an overheat condition 2 D1 Blinking Indicates backplane activity No Connector Hard drive activity 1 SATA A2 D14 2 SATA A1 D13 3 SATA A0 D12 4 SATA B2 D21 5 SATA B1 D18 6 SATA B0 D15 7 SATA C2 D25 8 SATA C1 D24 9 SATA C0 D22 10 SATA D2 D28 11 SATA D1 D27 12 SATA D0 D26 ...

Page 39: ...ing To disassemble the server please pay attention to each section s instruction and tools needed NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Hardware removal and installation Chapter 7 ...

Page 40: ...m the chassis 2 Replace the hard disk drive in the carrier a Remove the four screws 1 that secure the hard disk drive or dummy drive to the carrier then remove the hard disk drive or dummy drive 2 b Install a new hard disk drive into the carrier and secure it with four screws 3 Install the hard disk drive carrier a Slide the HDD carrier into the drive bay completely b Use the lever to push the HDD...

Page 41: ...Hardware removal and installation 35 c Lock the HDD carrier ...

Page 42: ...Power down the server and unplug the power cord 2 Remove the power supply module a Press the power supply release latch to release the failed or dummy power supply module from the chassis b Use the handle to pull the power supply module out of the server 3 Install a new power supply module of the same model by pushing it into the power bay until it clicks into place 4 Plug the AC power cord back i...

Page 43: ...de If you need to replace a server node module follow these steps 1 Turn off the power to the node module 2 Press the tabs 1 on both sides and use the handles 2 to pull out and remove the node module 3 Insert a new node module into the vacated server node bay ...

Page 44: ...Installing a PCI Express card 1 Remove the server node See steps 1 and 2 of Replacing a server node on page 37 2 Open the locking tab 1 on the PCI slot shield 3 Remove the PCI slot shield 2 4 Insert the card into the selected slot 3 Make sure that the card is properly seated NOTE Remove the expansion card from its protective packaging handling it by the edges 5 Secure the card with the locking tab...

Page 45: ...se steps 1 Remove any installed PCI Express card See PCI Express card removal and installation on page 38 2 Remove the screw securing the PCI Express card bracket 1 then pull up the bracket and the riser card 3 To remove the riser card from the bracket remove the two screws ...

Page 46: ...e two screws securing the top cover to the chassis 2 Lift the cover off the chassis 3 Put the top cover aside for reinstallation later To install the top cover 1 Align the top cover tabs with the slots on the chassis 2 Close the top cover 3 Replace the two screws on the top cover ...

Page 47: ...ble and continued operation Follow these steps 1 Open the top cover See PCI Express card removal and installation on page 38 2 Lift up the air duct To install the air duct place the air duct on the chassis so that the tabs on the air duct align with the slots on the chassis CAUTION Do not pinch or unplug cables that may be near or under the air duct ...

Page 48: ...over See PCI Express card removal and installation on page 38 2 Determine which of the fans has failed 3 Remove the fan module a Disconnect the fan cable from the motherboard b Pull the fan up and away from the chassis 4 Install the new fan module a Insert the new fan module into the chassis b Connect the fan cable to the mainboard NOTE Check the routing of the cables when connecting the cable ...

Page 49: ... thermal patch touch the work surface To install a heatsink do as follows CAUTION The heat sink has a thermal interface material TIM on the underside Use caution so that you do not damage the TIM If a protective film is installed on the TIM remove it 1 Power down the server and unplug the power cord 2 Open the top cover See PCI Express card removal and installation on page 38 3 Do not apply any th...

Page 50: ...w in two diagonal screws i e the 1 and the 2 screws until just snug Do not fully tighten the screws or you may damage the CPU 6 Add the two remaining screws then finish the installation by fully tightening all four screws ...

Page 51: ...functioning properly CAUTION To avoid damage to the processor Handle the processor only by the edges Do not touch the bottom of the processor especially the contact area CAUTION To avoid damage to the system board Do not touch the processor socket contacts Always install the processor socket cover after removing the processor from the socket Do not tilt or slide the processor when lowering the pro...

Page 52: ...e socket c Close the retention plate d Engage the load lever back into place 7 Apply the thermal interface material a Use an alcohol pad to wipe off the old thermal grease from both the heat sink and the processor socket retention plate b Apply a thin layer of an approved thermal interface material before installing the heat sink Make sure that only a very thin layer is applied so that both contac...

Page 53: ...d the memory modules in slots P1DIMM 1A to P1DIMM 3B If there is a processor installed in CPU2 socket the system will enable the slots P2DIMM 1A to P2DIMM 3B It is recommended to install the DIMM modules in the following sequence For single processor Populate slot 1A first followed by slots 2A 3A 1B 2B and 3B The memory slots for processor 2 are not available For dual processors Populate DIMM slot...

Page 54: ...sor configuration Dual processor configuration Notes 1 Place DIMMs in X location 2 DIMM population must correspond to the above tables 3 DIMM modules support 1 GB 2 GB 4 GB and 8 GB DIMMS 4 The size of each DIMM must be the same across the configuration 5 Do not mix UDIMMs with RDIMMs Lockstep mode In Lockstep Channel Mode each memory access is a 128 bit data access that spans Channel 1 and Channe...

Page 55: ...rading memory and did not crash the data in the failed channel will be copied to the spare channel The failed channel is then isolated and the spare channel becomes active However any uncorrectable error that happens before the isolation will still cause the system to stop normal operation Channel 3 is the spare channel Therefore the effective size will be reduced by one third Follow the populatio...

Page 56: ... duct See Air duct removal and installation on page 41 4 Locate the DIMM slot on the mainboard 5 Install the memory module a Align then insert the DIMM into the socket A X X X B X X X X X X Dual processors Processor 1 P1DIMM slots Processor 2 P2DIMM slots Channel 1 Channel 2 Channel 3 Channel 1 Channel 2 Channel 3 Configuration 1B 1A 2B 2A 3B 3A 1B 1A 2B 2A 3B 3A A X X X B X X X X X X C X X X X X ...

Page 57: ...e information Memory removal IMPORTANT Before removing any DIMM from the mainboard make sure to create a backup file of all important data 1 Remove the memory module a Press the holding clips on both sides of the DIMM slot outward to release the DIMM b Gently pull the DIMM upward to remove it from the DIMM slot 2 If you intend to install a new memory module refer to the previous section To reconfi...

Page 58: ... cord 2 Open the top cover See PCI Express card removal and installation on page 38 3 Remove the air duct See Air duct removal and installation on page 41 4 Locate the coin battery 5 Remove the coin battery and replace it with a new one of the same type 6 Connect the power and data cables to the optical drive ...

Page 59: ... installation 53 Optional parts installation and removal The server supports the following optional parts External USB optical drive External USB optical drive Connect an external USB optical drive to an available USB port ...

Page 60: ... pull out and remove the node module 3 Remove the air duct 4 Remove any installed PCI Express cards See PCI Express card removal and installation on page 38 5 Remove the riser card See Replacing the riser card on page 39 6 Remove the heatsink See Heatsink removal and installation on page 43 7 Remove the CPU See CPU removal and installation on page 45 8 Remove all memory modules See Memory removal ...

Page 61: ...nstallation 55 9 Remove eight screws that secure the mainboard to the mainboard tray Then remove two screws that secure the mainboard to backplane board to the mainboard tray 10 Pull out the mainboard from the mainboard tray ...

Page 62: ...56 Chapter 7 11 Disconnect the mainboard to backplane board from the mainboard To install a mainboard reverse the steps above ...

Page 63: ...tend the inner rail from the mounting rail until the rail release latch clicks 1 b Press the release latch 2 and slip the inner rail out c Do the same thing to the other mounting rail CAUTION To avoid personal injury care should be taken when pressing the inner rail release latches and sliding the component into the rack 3 Attach the inner rails to both sides of the server a Align the holes on the...

Page 64: ...the heights of all components in the rack measured in U cannot exceed the height of the rack For more information refer to the documentation that came with the system rack 5 Install the mounting rails to the rack posts a Align and insert the tabs and latches on the left and right mounting rails to the front and rear rack post mounting holes 1 Make certain the proper mounting holes on rack post are...

Page 65: ...ing rails CAUTION To avoid personal injury care should be taken when pressing the inner rail release latches and sliding the component into the rack 7 Install the server into the rack a Insert the inner rails into the server mounting rails then push the server into the rack 1 until you hear a click sound ...

Page 66: ... latch 2 and continue to push the server 3 into the rack until you hear a click sound 8 For security purposes tighten the right and left thumbscrews on the front panel to secure the server to the front of the rack as illustrated below ...

Page 67: ...n indicate the malfunction For the LED locations and description of their behaviour see Switch and LED indicators on page 16 2 Make sure that air flow is not blocked 3 Make sure nothing in the system is making contact that could short out power 4 If the problem is not evident continue with System Internal Inspection System Internal Inspection 1 Turn off the system and all the peripherals connected...

Page 68: ... FAT32 2 Attach this device to a USB port in the system and press the power button to turn on the system 3 When the system powers on press and hold Ctrl Home until the USB drive LED lights up The system reads the recovery image and starts the BIOS recovery flash operation When the flash operation completes the system will reboot automatically The system will show the result of the recovery process...

Page 69: ... can be used at any time during the setup navigation process These keys include F1 F10 Enter Esc and arrow keys Changing configuration data The configuration data that determines the system parameters may be changed by entering the BIOS setup utility This setup utility can be accessed by pressing F2 at the appropriate time during system boot Starting the setup utility normally the only visible Pow...

Page 70: ...entered in HH MM SS format Note The time is in the 24 hour format For example 5 30 P M appears as 17 30 00 BIOS Build Ver This item displays the BIOS revision used in your system BIOS Build Date This item displays the date this BIOS was completed Processor The BIOS will automatically display the status of the processor used in your system and indicate the CPU type used Speed This item displays the...

Page 71: ...l allow the system to reboot when it is inactive for more than five minutes Processor Clock Options This submenu displays the status of the processor as detected by the BIOS including items such as the processor manufacturer type frequency CPUID Microcode Revision Cache L1 L2 L3 Ratio Status and Ratio Actual Value The submenu also allows you to configure the processor and clock settings Ratio CMOS...

Page 72: ...ding technology which will result in increased CPU performance Intel EIST Technology EIST Enhanced Intel SpeedStep Technology allows the system to automatically adjust processor voltage and core frequency in an effort to reduce power consumption and heat dissipation Please refer to Intel s web site for detailed information The options are Disable Disable GV3 and Enable Enable GV3 Intel C STATE Tec...

Page 73: ...tic voltage control during processor idle states If Enabled the following items will appear Hysteresis Temperature For Closed Loop only Temperature Hysteresis is the temperature lag in degrees Celsius after the set DIMM temperature threshold is reached before Closed Loop Throttling begins Guardband Temperature For the Closed Loop only This is the temperature which applies to the DIMM temperature t...

Page 74: ...ller mode BIOS EHCI Hand Off Enable or disable BIOS Enhanced Host Controller Interface support to provide a workaround solution for an operating system that does not have EHCI Hand Off support When enabled the EHCI Interface will be changed from BIOS controlled to OS controlled IDE SATA configuration When this submenu is selected the BIOS automatically detects the presence of the IDE devices and d...

Page 75: ...tion ROM This will boot the computer using a network interface unless PCI E Slot 1 is populated with a graphics device PCI IDE BusMaster When Enabled the BIOS uses PCI bus mastering for reading writing to IDE drives Select Description Auto Automatically detect the PIO mode Use this value if the IDE disk drive support cannot be determined 0 Use PIO mode 0 It has a data transfer rate of 3 3 MBs 1 Us...

Page 76: ...eshold temperature as predefined by the CPU manufacturer to give the CPU and system fans additional time needed for CPU and system cooling CPU Temperature System Temperature This feature displays current temperature readings for the CPU and the System The following items will be displayed for your reference only CPU Temperature The CPU thermal technology that reports absolute temperatures Celsius ...

Page 77: ...ncy and maximum quietness Voltage Monitoring Indicates CPU1 Vcore CPU2 Vcore 1 5V 5V 12V CPU1 DIMM CPU2 DIMM 3 3V 3 3VSB and VBAT readings ACPI configuration Use this feature to configure Advanced configuration and Power Interface ACPI power management settings for your system ACPI Aware O S Select Yes to enable ACPI support for an operating system that supports ACPI Select No to disable ACPI supp...

Page 78: ...Supervisor Password is set as above Available options are Full Access grants full User read and write access to the Setup Utility View Only allows access to the Setup Utility but the fields cannot be changed Limited allows only limited elfis to be changed such as Date and Time No Access prevents User access to the Setup Utility Change User Password Select this feature and press Enter to access the...

Page 79: ...This should be in decimal and in dotted quad form e g 192 168 10 253 The value of each three digit number separated by dots should not exceed 255 Gateway Address The BIOS will automatically display the Gateway address of this machine This should be in decimal and in dotted quad form i e 192 168 10 253 The value of each three digit number separated by dots should not exceed 255 Mac Address The BIOS...

Page 80: ...ANSI VT100 terminals Sredir Memory Display Delay Defines the length of time in seconds to display memory information Event Log Configuration View Event Log View the System Event Log Mark All Events as Read Marks all events as read Clear Event Log This option clears the Event Log memory of all messages ...

Page 81: ...equence from all available hard disk drives The settings are Disabled and a list of all hard disk drives that have been detected 1st Drive 2nd Drive 3rd Drive Removable Drives This feature allows you to specify the boot sequence from all available removable drives CD DVD Drive This feature allows you to specify the boot sequence from all available removable drives Retry Boot Devices Select Enabled...

Page 82: ...ion and reboot the computer Select Discard Changes and Exit from the Exit menu and press Enter Discard Changes Select this option and press Enter to discard all the changes and return to the BIOS Setup Utility Load Optimal Defaults To set this feature select Load Optimal Defaults from the Exit menu and press Enter Then select OK to allow the BIOS to automatically load optimal defaults to the BIOS ...

Page 83: ... of Beeps Description 1 No media present Insert diskette in floppy drive A 2 AMIBOOT ROM file not found in root directory of diskette in A 3 Insert next diskette if multiple diskettes are used for recovery 4 Flash programming successful 5 File read error 7 No Flash EPROM detected 10 Flash erase error 11 Flash program error 12 AMIBOOT ROM file size error 13 BIOS ROM image mismatch file layout does ...

Page 84: ... cards except the video adapter If beep codes are generated when all other expansion cards are absent consult your system manufacturer s technical support If beep codes are not generated when all other expansion cards are absent one of the add in cards is causing the malfunction Insert the cards back into the system one at a time until the problem happens again This will reveal the malfunctioning ...

Page 85: ...Chapter 10 79 ...

Page 86: ...80 Chapter 10 ...

Page 87: ...Chapter 11 81 Information unavailable BIOS POST Error Messages List Chapter 11 ...

Page 88: ...82 Chapter 11 ...

Page 89: ...r applications Notification Via SNMP trap and email to inform a person or management software when system status changes Platform neutrality Acer Smart Console uses the standard HTTP protocols You can easily use a web browser to remotely manage servers running different operating systems Acer Smart Console also provides cross platform JAVA based KVM redirection Security SSL Secured Socket Layer an...

Page 90: ... in the login screen Username root Password superuser 3 Click Login The Acer Smart Console page appears NOTE The default username is root and the default password is superuser Both the username and password are case sensitive and should be entered in lower case each time IMPORTANT Logging into the console allows you full administrative rights Once logged in you should you change your password ...

Page 91: ...s a warning alert Critical At least one sensor has a critical alert System Information The System Information menu includes options that allow you to view general system information and the system FRU field replaceable units Selecting the System Information menu displays the system information and FRU readings options in the left pane System Information Displays general server information such as ...

Page 92: ...ems can not be modified When each threshold matches alert level system will send the alert to the specified destinations To configure the specified destination please go to Alert section To refresh the sensor status just click Refresh Event Log Provides a record of system events related to critical hardware components It logs the events when the sensor triggers an abnormal state or is recovering f...

Page 93: ...use mode Network Dynamic DNS Remote Session SMTP SSL Certificate Users Alerts Allows you to designate up to 15 email recipients for notification of system alerts When alerts occur the system will send an email or a SNMP Simple Network Management Protocol trap containing the event detail to the designated recipients The Alerts page allows you to do the following Modify Change the email address or t...

Page 94: ...ormation 4 Click Save Setting up email notifications 1 On the Alerts page click Modify 2 Specify the event severity such as Critical or Warning 3 Enter the recipient s email address 4 Enter a subject and message 5 Click Save Date and Time The Date and Time option allows you to set the BMC date and time LDAP if available The LDAP option allows you to download the user account list and authenticatio...

Page 95: ...iguring RADIUS 1 On the RADIUS Settings page check Enable RADIUS 2 Enter the required information to access the RADIUS server 3 Click Save Mouse mode The Mouse mode option allows you to set a mouse mode to control your mouse Setting the mouse mode 1 Select a mouse mode from the Mouse Mode page Absolute Select this setting when using a Microsoft Windows operating system Relative Select this setting...

Page 96: ... network settings 1 On the Network Settings page select whether to obtain an IP address automatically or configure the network settings manually 2 Click Save Dynamic DNS The Dynamic DNS option allows you to configure and change the management network parameters Configuring Dynamic DNS 1 On the Dynamic DNS Settings page check Enable Dynamic DNS 2 Enter the required information to access the Dynamic...

Page 97: ...ct whether to enable KVM or Media Encryption 2 Select a Virtual Media Attach Mode 3 Click Save SMTP The SMTP option allows you to configure the SMTP Simple Mail Transfer Protocol mail server settings Configuring the SMTP settings 1 On the SMTP Setting page select a LAN channel number 2 Enter the IP address of the SMTP server 3 Enter the username and password 4 Enter the email address for sending e...

Page 98: ... User List page includes a privilege setting for determining the maximum privilege a user can have to the system Users can be configured to have certain access permissions such as administrator privilege operator privilege no access The BMC Baseboard Management Controller maintains a local database of remote access users and their privileges When the user logs in to the console BMC determines the ...

Page 99: ...n menu 6 Click Modify Remote Control The Remote Control menu allows you to start a Remote Console session with the host system and manage power remotely This menu include two options KVM Remote Console Redirection and Server Power Control KVM Remote Console Redirection The KVM Remote Console Redirection option allows you to start the KVM Remote Console utility and remotely manage the server using ...

Page 100: ...l page select an option then click Perform Action Launch SOL SOL allows you to launch the remote console by using Serial over LAN Click Launch SOL Select the Baud rate from the pull down menu as your SOL transfer rate Make sure that the Baud rate selected here matches the Baud Rate set in the BIOS Once you have selected the Baud rate and press Start to start the session You can also press Stop to ...

Page 101: ...py disk page select an image file then click Upload to upload your image file to the server CD ROM image This option allows you to upload and share images via the BMC These images will then be emulated to the host server as USB applications Perform the CD ROM operation 1 On the CD ROM Setting page enter the share host server 2 Enter the path to the CD ROM image file 3 Enter the user name optional ...

Page 102: ...er Factory default Factory Default allows you to reset IPMI to the factory default settings IPMI configuration IPMI Configuration allows you to save the current configuration settings or to restore the settings to a previously saved state Miscellaneous POST snooping POST snooping allows you to query the POST Power On Self Test Snooping code for BIOS LPC Port80 KVM function description You can laun...

Page 103: ... your remote server Playback This feature allows you to playback the media displays that you have recorded Open Click this item to open your media recording files Close Click this item to close your media recording files Stop Click this item to stop media recording playback Play Pause Click this item to continue with media recording playback or to stop media recording playback Macro This feature a...

Page 104: ...fter configuring the hotkey settings click Close to close this submenu Preferences Display Recording Time Check this box if you want video recording to be automatically turned off at a certain time Once the automatic stop is selected enter the number of minutes before your video recording will be automatically shut off Display Scale Use the handle on the slider to set the appropriate scale setting...

Page 105: ...ole redirection Click an OSD UI Style icon to change the settings Move OSD UI Screen Click this icon to move the UI to a new location on the display Hotkey Settings Click this icon to access the Hotkeys submenu and change the settings Virtual Media Click this item to access the Virtual Media submenu and configure the settings Virtual Keyboard Click this item to access the Virtual Keyboard submenu ...

Page 106: ... IP Address of the host server Capture This feature allows you to capture the screen display on your remote console Full Screen Capture Click this item to capture the full screen video display Exit Yes At the prompt click Yes to exit from remote redirection No Click No to return to the current session ...

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Acer AW2000h, Service Manual

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