Troubleshooting
4-3
Troubleshooting
Introduction
0
This chapter provides instructions on how to trouble shoot system hardware problems.
Hardware Diagnostic Procedure
0
NOTE:
NOTE
:
IMPORTANT: The diagnostic tests described in this chapter are only intended to test
Acer products. Non-Acer products, prototype cards, or modified options can give false
errors and invalid system responses.
1. Obtain as much detailed information as possible about the problem.
2. Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or
repeating the same operation.
3. Refer to “Power System check” and “Beep Codes” to determine which corrective action to
perform.
System Check Procedures
0
Power System Check
0
If the system will power on, skip this section. Refer to System External Inspection.
If the system will not power on, do the following:
Check if the power cable is properly connected to the system and AC source.
Check if the voltage selector switchis set to the correct voltage setting.
System External Inspection
0
Inspect the LED indicators on the front panel, which can indicate the malfunction.
Make sure that air flow is not blocked.
Make sure nothing in the system is making contact that could short out power.
If the problem is not evident, continue with System Internal Inspection.
Summary of Contents for Aspire Z5771
Page 1: ...Acer AZ5770 AZ5771 SERVICEGUIDE ...
Page 2: ...ii ...
Page 6: ...ii vi ...
Page 7: ...CHAPTER 1 Hardware Specifications ...
Page 26: ...1 20 Hardware Specifications and Configurations M B Placement 0 ...
Page 28: ...1 22 Hardware Specifications and Configurations Internal header pin definition 0 ...
Page 29: ...Hardware Specifications and Configurations 1 23 Block Diagram 0 ...
Page 30: ...1 24 Hardware Specifications and Configurations ...
Page 31: ...CHAPTER 2 System Utilities ...
Page 48: ...2 18 System Utilities 8 Flash BIOS is finished ...
Page 52: ...2 22 System Utilities 10 Flash BIOS is finished ...
Page 61: ...System Utilities 2 31 12 Select Yes and press Enter key 13 Flash BIOS is finished ...
Page 64: ...2 34 System Utilities 11 Select Yes and press Enter key 12 Flash BIOS is finished ...
Page 67: ...System Utilities 2 37 ...
Page 71: ...System Utilities 2 41 ...
Page 72: ...2 42 System Utilities ...
Page 73: ...CHAPTER 3 System Disassembly and Assembly ...
Page 76: ...3 4 ...
Page 84: ...3 12 System Disassembly and Assembly First open one top side then open the other top side ...
Page 95: ...System Disassembly and Assembly 3 23 Removing the Display Card 0 ...
Page 102: ...3 30 System Disassembly and Assembly ID Size Quantity Screw Type M3X5L B 3 ...
Page 105: ...System Disassembly and Assembly 3 33 Removing the CPU 0 ...
Page 108: ...3 36 System Disassembly and Assembly ID Size Quantity Screw Type M3X5L B 3 ...
Page 120: ...3 48 System Disassembly and Assembly Unplug the LCD power cable Take out the LCD with bracket ...
Page 130: ...3 58 System Disassembly and Assembly Lock all the latch Plug the LVDS cable ...
Page 148: ...3 76 System Disassembly and Assembly Lock 2 VGA locks ...
Page 165: ...System Disassembly and Assembly 3 93 ID Size Quantity Screw Type M3X5L B 1 N A 4 ...
Page 171: ...System Disassembly and Assembly 3 99 Install the hinge cover ...
Page 175: ...CHAPTER 4 Troubleshooting ...
Page 190: ...4 16 Troubleshooting Pressing the 25 calibration points in proper hole by using the stylus ...
Page 194: ...4 20 Troubleshooting ...
Page 195: ...CHAPTER 5 Jumper and Connector Locations ...
Page 196: ...5 2 Jumper Setting 5 4 Setting Jumper 5 4 ...
Page 197: ...Jumper and Connector Locations 5 3 Jumper and Connector Locations ...
Page 200: ...5 6 Jumper and Connector Locations ...
Page 201: ...CHAPTER 6 FRU List ...
Page 202: ...6 2 AZ5770 AZ5771 Exploded Diagrams 6 4 FRU List 6 7 ...