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Acer Aspire XC600, Service Manual

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Aspire XC600 Service Guide

65

3rd Slave Drive - 
ATAPI Incompatible

The IDE/ATAPI device configured as Slave in the 3rd IDE controller failed an ATAPI 
compatibility test. This message is typically displayed when the BIOS is trying to 
detect and configure IDE/ATAPI devices in POST.

4th Master Drive - 
ATAPI Incompatible

The IDE/ATAPI device configured as Master in the 4th IDE controller failed an 
ATAPI compatibility test. This message is typically displayed when the BIOS is 
trying to detect and configure IDE/ATAPI devices in POST.

4th Slave Drive - 
ATAPI Incompatible

The IDE/ATAPI device configured as Slave in the 4th IDE controller failed an ATAPI 
compatibility test. This message is typically displayed when the BIOS is trying to 
detect and configure IDE/ATAPI devices in POST.

5th Master Drive - 
ATAPI Incompatible

The IDE/ATAPI device configured as Master in the 5th IDE controller failed an 
ATAPI compatibility test. This message is typically displayed when the BIOS is 
trying to detect and configure IDE/ATAPI devices in POST.

5th Slave Drive - 
ATAPI Incompatible

The IDE/ATAPI device configured as Slave in the 5th IDE controller failed an ATAPI 
compatibility test. This message is typically displayed when the BIOS is trying to 
detect and configure IDE/ATAPI devices in POST.

6th Master Drive - 
ATAPI Incompatible

The IDE/ATAPI device configured as Master in the 6th IDE controller failed an 
ATAPI compatibility test. This message is typically displayed when the BIOS is 
trying to detect and configure IDE/ATAPI devices in POST.

6th Slave Drive - 
ATAPI Incompatible

The IDE/ATAPI device configured as Slave in the 6th IDE controller failed an ATAPI 
compatibility test. This message is typically displayed when the BIOS is trying to 
detect and configure IDE/ATAPI devices in POST.

S.M.A.R.T. Capable 
but Command Failed

The BIOS tried to send a S.M.A.R.T. message to a hard disk, but the command 
transaction failed.

This message can be reported by an ATAPI device using the S.M.A.R.T. error 
reporting standard. S.M.A.R.T. failure messages may indicate the need to replace 
the hard disk.

S.M.A.R.T. 
Command Failed

The BIOS tried to send a S.M.A.R.T. message to a hard disk, but the command 
transaction failed.

This message can be reported by an ATAPI device using the S.M.A.R.T. error 
reporting standard. S.M.A.R.T. failure messages may indicate the need to replace 
the hard disk.

S.M.A.R.T. Status 
BAD, Backup and 
Replace

A S.M.A.R.T. capable hard disk sends this message when it detects an imminent 
failure.This message can be reported by an ATAPI device using the S.M.A.R.T. 
error reporting standard. S.M.A.R.T. failure messages may indicate the need to 
replace the hard disk.

S.M.A.R.T. Capable 
and Status BAD

A S.M.A.R.T. capable hard disk sends this message when it detects an imminent 
failure.

This message can be reported by an ATAPI device using the S.M.A.R.T. error 
reporting standard. S.M.A.R.T. failure messages may indicate the need to replace 
the hard disk.

Message

Description

 

Summary of Contents for Aspire XC600

Page 1: ...Aspire XC600 Desktop Computer Service Guide SG V1 00 PRINTED IN TAIWAN ...

Page 2: ...ii Revision History Please refer to the table below for the updates made on this service guide Date Version Chapter Updates 08 17 2012 First Draft 08 22 2012 V1 00 ...

Page 3: ...ublication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated ...

Page 4: ...hould the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Other brand and product names are trademarks and or registered trademarks of th...

Page 5: ...ditional information related to the current topic WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 6: ...h cases please contact your regional offices or the responsible personnel channel to provide you with further technical details FRU Information Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SE...

Page 7: ...he Front Bezel 27 Removing the Heatsink Fan Assembly 28 Removing the Processor 29 Removing the HDD ODD Assembly 30 Removing the Expansion Board 34 Removing the Memory Modules 35 Removing the Power Supply Module 36 Removing the Front I O and Card Reader Board 38 Removing the Power Switch LED module 39 Removing the Mainboard 40 Reassembly Procedures 42 Reinstalling the Mainboard 42 Reinstalling the ...

Page 8: ...e ME Firmware 73 Clearing CMOS 74 BIOS Recovery 75 BIOS Update 76 Updating the BIOS in DOS Mode 76 Updating the BIOS in Windows Mode 77 System Architecture 81 Block Diagram 81 Mainboard Layout 82 Jumper Setting 83 Field Replaceable Unit FRU List 85 Exploded Diagram 86 Aspire XC600 FRU List 87 Technical Specifications 91 Table of Contents ...

Page 9: ...645 2 9G 3M DDR3 1066 Dual Core 65W Pentium Dual Core G640 2 8G 3M DDR3 1066 Dual Core 65W Celeron G550 2 6G 2M DDR3 1066 Dual Core 65W Celeron G465 1 9G 1 5M DDR3 1066 Single Core 35W Chipset Intel H61 Express Chipset BD82H61 PCH Memory Two DIMM slots supporting dual channel DDR3 memory architecture Data rate supported 1066 1333 MT s Maximum memory 8 GB using two 4 GB modules Expansion options On...

Page 10: ...I and DMI Supports Plug and Play S1 STR S3 STD S4 hardware monitor Power management ACPI 2 0 or 1 0b Advanced Configuration Power Interface standard S0 S1 S2 and S5 sleep states support On board device power management support On board device configuration support Item Description Audio codec Realtek ALC662 6 Ch High Definition Audio Codec Audio jacks Front panel Headphone and microphone jacks Rea...

Page 11: ...r button Aspect Description Chassis dimension W D H 100 mm W x 367 mm D x 269 5 mm H System weight 5 808 Kg Mainboard form factor microATX µATX Mainboard dimensions W H 200mm 244mm 4 Layers Aspect Description Operating temperature 5 to 35 C 41 to 95 F Operating humidity 15 to 80 RH non condensing Component Description ...

Page 12: ... drive cover 2 Optical drive eject button 3 Multi in 1 optional card reader supporting Memory Stick MS xD Picture Card xD Secure Digital SD MultiMediaCard MMC Reduced Size MultiMediaCard RS MMC CompactFlash CF Types I and II and Memory Stick PRO MS PRO 4 Headphone jack 5 Microphone in jack 6 USB 2 0 ports 7 ODD LED indicator 8 Power button indicator 9 Acer logo ...

Page 13: ...1 PCI Expansion slot 2 Microphone jack 3 USB 2 0 ports 4 USB 3 0 ports 5 HDMI port 6 PS 2 mouse connector 7 PS 2 keyboard connector 8 Power connector 9 Kensington lock 10 External monitor port 11 LAN connector 12 Line in jack 13 Line out jack 14 HDMI port ...

Page 14: ...6 Aspire XC600 Service Guide ...

Page 15: ...e to make changes to the BIOS settings The Setup Utility loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows configuration data to be retained when power is turned off The values take effect when the system is booted POST uses these values to configure the hardware If the values and the actual hardware do...

Page 16: ...d to restart the computer Use the Left Right Up Down arrow keys to move between the menu screens then press Enter to view that menu tab Some options lead to pop up dialog boxes that prompt you to verify that you wish to execute that option Other options lead to dialog boxes that prompt you for information Some options marked with a lead to submenus that enable you to change the values for the opti...

Page 17: ... it is user configurable Press these keys repeatedly to display all possible entries A parameter that is enclosed in square brackets is user configurable Black font parameters are not user configurable for one of the following reasons The field value is auto configured or auto detected The field value is informational only The field is password protected F1 To bring up the General Help window The ...

Page 18: ...ustrations settings in boldface are the default and suggested settings Field Description System BIOS Version Current system BIOS version Build Date Date when the system BIOS was built Processor model Processor model installed Core Frequency Core frequency of the installed processor Count Multi core factor of the installed processor number of processor cores Memory Size Size of system memory detect...

Page 19: ... this submenu to enable or disable various Intel technology functions and configure video memory settings Integrated Peripherals Access this submenu to enable or disable operation modes for the onboard I O controllers PC Health Status Access this submenu to view current level of system processor PCH temperature voltages and fan speed Smart Fan Configuration Access this submenu to view current smar...

Page 20: ...f installed SATA drive s Spread Spectrum Enable or Disable mainboard spread spectrum clocking Enabled Disabled Processor Multiplier Displays the current system processor multiplier value Bootup Num Lock If you set this item to On the keyboard Num Lock key will be active when the computer boots up On Off USB Beep Message Select whether to allow the BIOS to emit error beeps or display error messages...

Page 21: ...sor cores to run faster than the base operating frequency if theyíre operating below power current and temperature specification limits Enabled Disabled Intel AES NI Select whether to enable the Intel AES NI Technology The Intel AES NI technology delivers faster more affordable data protection and greater security Enabled Disabled Intel XD Bit Select whether to enable the Intel Execute Disable Bit...

Page 22: ...ached USB mouse or USB keyboard can control the system even when there is no USB driver loaded onto the system Enabled Disabled USB Storage Emulation If set to Auto a USB devices with a capacity of equal or less than 2 GB will be emulated as a bootable floppy disk Auto Floppy Hard Disk Onboard Graphics Controller Enables or disables the onboard graphics controller Enabled Disabled Onboard Audio Co...

Page 23: ...ure DTS System Ambient Temperature CPU Fan Speed CPU Core 3 30V 5 00V 12 0V 5VSB VBAT These items lets you monitor the parameters for critical voltages temperatures and fan speeds Smart Fan When enabled fan speed will speed up or slow down depending on the system temperature Enabled Disabled ...

Page 24: ...ation submenu Field Description Value CPU Fan Mode Setting When enabled this will help you monitor various CPU fan parameters Enabled Disabled SYS Fan Mode Setting When enabled this will help you monitor various system fan parameters Enabled Disabled ...

Page 25: ...de when an installed PCIe LAN card received an incoming call Enabled Disabled Power On by Onboard LAN Enables or disables the system to wake up from a power saving mode when an onboard LAN card received an incoming call Enabled Disabled Wake Up by PS 2 KB Mouse Enables or disables the system to wake up from a power saving mode when a PS 2 keyboard or mouse is used Enabled Disabled Wake Up by USB K...

Page 26: ... status Setup Secure keys not installed User Secure keys installed Setup User Secure Boot Mode State Displays the current system boot mode status Enabled Disabled Secure Boot Enables or disables the secure boot function Enabled Disabled Secure Boot Mode Select the secure boot mode when secure boot is enabled Standard Custom ...

Page 27: ...splays the user password status Only the following menus will be accessible when this password is used to logged in System Date and System Time Exit Without Saving The F9 key Load Default Settings will also be unavailable Change Supervisor Password Press Enter to change the supervisor password Change User Password Press Enter to change the user password Note that this field is only accessible when...

Page 28: ...ange User Password then press Enter The password box appears 2 Type the original password then press Enter 3 Type a new password then press Enter 4 Retype the new password to verify the first entry then press Enter You will be prompted to save the new password 5 Press Enter 6 Press F10 to save the password and close the Setup Utility To remove a system password 1 Select Change Supervisor Password ...

Page 29: ...drive Optical Disc Drive Priority Press Enter to set the boot priority for the optical drive Removable Device Priority Press Enter to set the boot priority for a removable USB drive Network Device Priority Press Enter to set the boot priority for a network boot Quiet Boot When enabled BIOS will show a full screen logo when booting if disabled BIOS will show the diagnostic POST screen when booting ...

Page 30: ...e all changes made to the Setup utility Discard Changes Discard all changes made to the Setup utility and load the previous configuration settings Load Default Settings Load the factory default settings for all Setup parameters Keyboard shortcut F9 Save as User Default Settings Save the current configuration settings as user default values Keyboard shortcut F8 Load User Default Settings Load the u...

Page 31: ...Aspire XC600 Service Guide 23 ...

Page 32: ...24 Aspire XC600 Service Guide ...

Page 33: ...for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Pre disassembly Procedure Before proceeding with the disassembly procedure perform the steps listed below 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug t...

Page 34: ...ter on a flat surface 2 Remove the two screws that secure the side panel to the chassis 3 Slide the side panel toward the back of the chassis until the tabs on the side panel disengage with the slots on the chassis 4 Detach the side panel from the unit and put it aside for reinstallation later ...

Page 35: ...Aspire XC600 Service Guide 27 Removing the Front Bezel 1 Release the front bezel retention tabs from the chassis interior 2 Pull the front bezel away from the chassis ...

Page 36: ...omes very hot when the system is on NEVER touch the heatsink with any metal or with your hands 1 Disconnect the heatsink fan cable from its mainboard connector 2 Loosen the four screws that secure the heatsink fan assembly to the mainboard 3 Lift the heatsink fan assembly off the mainboard ...

Page 37: ...l important data WARNING The processor becomes very hot when the system is on Allow it to cool off first before handling 1 Press the load lever and move it to the right to release the load lever from the retention tab 1 then pull the load leaver to the fully open upright position 2 2 Open the cpu cover plate 3 Pull out the processor from the socket ...

Page 38: ...Service Guide Removing the HDD ODD Assembly 1 Remove the two screws that secure the HDD ODD bracket to the chassis 2 Lift up the HDD ODD bracket 3 Disconnect the data and power cables from the rear of the optical drive ...

Page 39: ... the other end of the data cable from the mainboard 5 Disconnect the data and power cables from the rear of the hard disk drive 6 Disconnect the other end of the data cable from the mainboard 1 and lift the metal tabs 2 to remove the data cable ...

Page 40: ...C600 Service Guide 7 Remove the two screws that secure the optical drive to the ODD bracket 8 Pull the optical drive out of the drive bay 9 Remove the four screws that secure the hard disk drive to the HDD bracket ...

Page 41: ...Aspire XC600 Service Guide 33 10 Slide the hard disk drive out of the bracket ...

Page 42: ...n the expansion slot lock 1 in the direction indicated until the expansion board pops out of its socket 2 3 Gently move the expansion board slightly to the left and remove it from the slot Note Circuit board 10 cm2 has been highlighted with the yellow rectangle as shown above Please follow local regulations for disposal of detached circuit boards ...

Page 43: ...f the DIMM slot to release the DIMM 2 Gently pull the DIMM upward 2 to remove it from the chassis 3 Repeat Steps 1 2 to remove the other memory module Note Circuit board 10 cm2 has been highlighted with the yellow rectangle as shown above Please follow local regulations for disposal of detached circuit boards ...

Page 44: ...le 1 Press the latching clips 1 then disconnect the 4 pin and 24 pin ATX power supply cables from the mainboard 2 2 Remove the screw that secures the power supply module to the chassis 3 Remove the three screws that secure the power supply module to the chassis ...

Page 45: ...Aspire XC600 Service Guide 37 4 Push the power supply module toward the front 5 Tilt the edge of the power supply module slightly upward and lift it out of the chassis ...

Page 46: ...ront I O and Card Reader Board 1 Disconnect the front I O board and card reader board cables from their mainboard connectors 2 Remove the screw that secures the bracket to the chassis 3 Pull the bracket with the cables out of the chassis as shown ...

Page 47: ...Aspire XC600 Service Guide 39 Removing the Power Switch LED module 1 Disconnect the power switch and LED cable from the mainboard 1 then detach the Power Switch LED module from the chassis 2 ...

Page 48: ...ove the six screws that secure the mainboard to the chassis 2 Gently lift the board off the chassis Note Circuit board 10 cm2 has been highlighted with the yellow rectangle as shown above Please follow local regulations for disposal of detached circuit boards ...

Page 49: ...he RTC battery has been highlighted with the yellow circle as shown above Please follow local regulations for disposal of used batteries Caution Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries according to the instructions ...

Page 50: ... 1 Slide the RTC battery into its socket in the mainboard until it latch into place 2 Slide the mainboard into the chassis with the I O ports of the mainboard extruding from their port holes then lower the mainboard in place 3 Secure the mainboard to the chassis using six screws ...

Page 51: ...Aspire XC600 Service Guide 43 Reinstalling the Power Switch LED module 1 Insert the Power Switch LED module into its socket in the chassis 1 connect the power switch and LED cable to the mainboard 2 ...

Page 52: ...ront I O and Card Reader Board 1 Insert the cables and place the the front I O and card reader in its socket 2 Secure the bracket to the chassis using one screw 3 Connect the front I O board and card reader board cables to their mainboard connectors ...

Page 53: ...y Module 1 Slide the power supply module into its place int the chassis at a slightly tilted angle 2 Push the power supply module toward the back of the chassis until all the screw holes align 3 Secure the power supply module to the chassis using three screws ...

Page 54: ...46 Aspire XC600 Service Guide 4 Secure the power supply module to the chassis using one screw 5 Connect the 4 pin and 24 pin ATX power supply cables to the mainboard ...

Page 55: ...spire XC600 Service Guide 47 Reinstalling the Memory Modules 1 Insert the memory module into the DIMM slot then press it down until it latch into place 2 Repeat Step 1 to install the other memory module ...

Page 56: ...oard over the PCIe x16 slot and move it slightly to the right making sure the card guide is aligned with the slot guide on the chassis 2 Gently push the expansion board downward until the expansion slot lock latch into place 3 Secure the expansion card bracket to the chassis using one screw ...

Page 57: ...600 Service Guide 49 Reinstalling the HDD ODD Assembly 1 Slide the hard disk drive into the bracket 2 Secure the hard disk drive to the HDD bracket using four screws 3 Slide the optical drive into the drive bay ...

Page 58: ...ide 4 Secure the optical drive to the ODD bracket using two screws 5 Secure the data cable to the metal tabs 1 and connect the data cable to the mainboard 2 6 Connect the data and power cables to the rear of the hard disk drive ...

Page 59: ...Aspire XC600 Service Guide 51 7 Connect the ODD data cable to the mainboard 8 Connect the data and power cables to the rear of the optical drive 9 Install the HDD ODD bracket into the chassis ...

Page 60: ...52 Aspire XC600 Service Guide 10 Secure the HDD ODD bracket to the chassis using two screws ...

Page 61: ...he gold arrow on the corner of the processor is aligned with the beveled corner of the socket The processor will easily fit into the socket if it is poroperly oriented 2 Close the cpu cover plate 3 Push the load lever downward 1 then slide the load lever to the left until it latches into the retention tab 2 ...

Page 62: ...Reinstalling the Heatsink Fan Assembly 1 Insert the heatsink fan assembly into the mainboard 2 Tighten the four screws to secure the heatsink fan assembly to the mainboard 3 Connect the heatsink fan cable to its mainboard connector ...

Page 63: ... 1 Insert the tabs on the front bezel into the notches 1 on the left side of the chassis and attach the front bezel 2 in the direction indicated 2 Push the front bezel until the retention tabs latch into place and are securely fastened to the chassis interior ...

Page 64: ...rvice Guide Reinstalling the Side Panel 1 Slide the side panel toward the front of the chassis until the tabs on the side panel engage with the slots on the chassis 2 Secure the side panel to the chassis using two screws ...

Page 65: ...power on do the following Check if the power cable is properly connected to the AC power jack and a functional AC power source Check if the voltage selector switch is set to the correct voltage setting System External Inspection 1 Inspect the power and LED indicators on the front panel Go to Front View section on page 4 for the location and description of the LED behaviour 2 Make sure that the ven...

Page 66: ...ckpoint card also referred to as a POST card or POST diagnostic card These are ISA or PCI add in cards that show the value of I O port 80h on a LED display Checkpoints may appear on the bottom right corner of the screen during POST This display method is limited since it only displays checkpoints that occur after the video card has been activated Boot Block Initialization Code Checkpoints The boot...

Page 67: ...ng SMRAM DA Restore CPUID value back into register Give control to BIOS POST ExecutePOSTKernel See the POST Code Checkpoints section for more information Checkpoint Description E0 Initialize the floppy controller in the super I O Some interrupt vectors are initialized DMA controller is initialized 8259 interrupt controller is initialized L1 cache is enabled E9 Set up floppy controller and data Att...

Page 68: ...0A Initializes the 8042 compatible Key Board Controller 0B Detects the presence of PS 2 mouse 0C Detects the presence of Keyboard in KBC port 0E Testing and initialization of different Input Devices Also update the Kernel Variables Traps the INT09h vector so that the POST INT09h handler gets control for IRQ1 Uncompress all available language BIOS logo and Silent logo modules 13 Early POST initiali...

Page 69: ...r response for error 87 Execute BIOS setup if needed requested Check boot password if installed 8C Late POST initialization of chipset registers 8E Program the peripheral parameters Enable Disable NMI as selected 90 Late POST initialization of system management interrupt A0 Check boot password if installed A1 Clean up work needed before booting to OS A2 Takes care of runtime image preparation for ...

Page 70: ...ifferent buses and perform the following functions Reset Detect and Disable function 0 Static Device Initialization function 1 Boot Output Device Initialization function 2 Function 0 disables all device nodes PCI devices and PnP ISA cards It also assigns PCI bus numbers Function 1 initializes all static devices that include manual configured onboard peripherals memory and I O decode windows in PCI...

Page 71: ...rticular device This message is usually followed by other information concerning the device Invalid Boot Diskette A diskette was found in the drive but it is not configured as a bootable diskette Drive Not Ready The BIOS was unable to access the drive because it indicated it was not ready for data transfer This is often reported by drives when no media is present A Drive Error The BIOS attempted t...

Page 72: ...ices in POST 5th Master Hard Disk Error The IDE ATAPI device configured as Master in the 5th IDE controller could not be properly initialized by the BIOS This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI devices in POST 5th Slave Hard Disk Error The IDE ATAPI device configured as Slave in the 5th IDE controller could not be properly initialized by the BI...

Page 73: ...r failed an ATAPI compatibility test This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI devices in POST 6th Slave Drive ATAPI Incompatible The IDE ATAPI device configured as Slave in the 6th IDE controller failed an ATAPI compatibility test This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI devices in POST S M A ...

Page 74: ...here was an error in while validating the NVRAM data This causes POST to clear the NVRAM data Resource Conflict More than one system device is trying to use the same non shareable resources Memory or I O NVRAM Ignored The NVRAM data used to store Plug n Play PnP data was not used for system configuration in POST NVRAM Bad The NVRAM data used to store Plug n Play PnP data was not used for system co...

Page 75: ...n the keyboard controller is initialized PS 2 Keyboard not found PS 2 keyboard support is enabled in the BIOS setup but the device is not detected PS 2 Mouse not found PS 2 mouse support is enabled in the BIOS setup but the device is not detected Keyboard Interface Error Keyboard controller failure This may indicate a problem with system hardware Unlock Keyboard PS 2 keyboard is locked User needs ...

Page 76: ...n replace the heat sink fan Mainboard Processor test failed Processor Mainboard NOTE Normally the processor fan should be operative and the processor clock setting should be exactly set to match its speed requirement before diagnosing any processor problems Mainboard and Memory related Symptoms Symptom Error Action FRU Memory test failed Memory module Mainboard Incorrect memory size shown or repea...

Page 77: ...Setup and load the default settings DIMM Mainboard CD DVD ROM drive LED flashes for more than 30 seconds before LED shutting off Software asks to reinstall disc Software displays a reading CD DVD error CD DVD ROM may have dirt or foreign material on it Check with a known good disc CD DVD ROM is not inserted properly CD DVD ROM is damaged CD DVD ROM drive cannot load or eject when the system is tur...

Page 78: ...d In Win 98 ensure the telephone application is configured correctly for your modem and set to receive messages and or fax Data fax modem software program invoked but cannot receive send data fax Ensure the modem card is installed properly Fax voice modem software program invoked but has no sound output Data files are received normally voice from modem cannot be produced but system sound feature w...

Page 79: ...tem Only unplugging the power cord from electrical outlet can turn off the system Ensure the Soft off by PWR BTTN in CMOS Setup under Power Management is not set to Instant off Power switch cable assembly Pressing the power button does not turn on the system Ensure the power override switch located at the back of the computer just above the connector for the power cable is not set to OFF Power swi...

Page 80: ...then LCD assembly one at a time Do not replace a non defective FRU Beep Status Possible Causes One short beep System ready System is OK Continuous one long beep Memory not installed or memory error Something is wrong with the memory installed There is problem accessing the memory i e mainboard problem One long beep then two short beeps and repeat VGA not installed or VGA error The mainboard can no...

Page 81: ...es described on page 26 6 Remove the graphics card by following the procedure described on page 34 7 If necessary remove any other assemblies or cables that prevent access to the ME_DISABLE jumper 8 Locate the ME_DISABLE jumper on the mainboard 9 Remove the jumper block and set it over the 2 3 pins for 20 to 30 seconds 10 Return the jumper block to its default 1 2 position 11 Reinstall the graphic...

Page 82: ...with the rear cover facing upward 5 Remove the computer cover by following the procedures described on page 26 6 Remove the graphics card by following the procedure described on page 34 7 If necessary remove any other assemblies or cables that prevent access to the CLR_CMOS jumper 8 Locate the CLR_CMOS jumper on the mainboard 9 Remove the jumper block and set it over the 2 3 pins for 20 to 30 seco...

Page 83: ...ting the BIOS Crisis Recovery Disk 1 Set up a computer running the Windows XP or Windows Vista operating system and connect the BIOS recovery media 2 Copy the target BIOS ROM file to the BIOS recovery media and rename it as amiboot rom 3 Eject the BIOS recovery media from the computer Performing a BIOS Recovery 1 Shut down the BIOS failed computer 2 Connect the BIOS recovery media to the failed co...

Page 84: ...cd dostool Go to BIOS path like A DOSTOOL 3 Key in flash2M bat or flash2M 4 Press Enter to flash the system BIOS 5 Reboot the computer 6 Press Delete to run the CMOS Setup Utility 7 Press F9 to load the system default settings 8 Select Ok then press Enter 9 Press F9 to save the default settings and close the Setup utility 10 Select Ok then press Enter ...

Page 85: ... computer running a 32 or 64 bit Windows OS 1 Press the power button to turn on the computer 2 Click Start Command Prompt Run as administrator 3 Perform the steps below if your computer is running 32 bit Windows a Key in cd wintool 32 Go to BIOS path like D WinTool 32 b Key in wflash2M bat or wflash2M ...

Page 86: ...Press Enter to flash the system BIOS 4 Perform the steps below if your computer is running 64 bit Windows a Key in cd wintool 64 Go to BIOS path like D WinTool 64 b Key in flash2M bat or flash2M c Press Enter to flash the system BIOS ...

Page 87: ...boot the computer 6 Press Delete to run the CMOS Setup Utility 7 Press F9 to load the system default settings 8 Select Ok then press Enter 9 Press F9 to save the default settings and close the Setup utility 10 Select Ok then press Enter ...

Page 88: ...80 Aspire XC600 Service Guide ...

Page 89: ... XC600 Service Guide 81 This chapter shows the system block diagram and board layout Block Diagram The core subsystems of the computer are depicted in the following block diagram System Architecture Chapter 5 ...

Page 90: ...ctor 16 ME_DISABLE ME disable jumper 5 DIMM1 2 DDR3 240 pin slots 17 F_AUDIO Front panel audio jack header 6 GPIO1 General Purpose I O Signal 1 18 BAT1 Battery 7 GPIO2 General Purpose I O Signal 2 19 PCIE1X_1 PCI Express 2 0 Gen 2 x1 expansion slot 8 ATX_POWE R Standard 24 pin power connector 20 AUD JACK Line in Line Out MIC 9 F_USB 3 Front panel USB header card reader 21 USB USB 2 0 ports 10 F_US...

Page 91: ...le jumper Place the jumper cap on pins 1 and 2 to close or short the jumper Place the jumper cap on pins 2 and 3 to open or clear the jumper Jumper Type Description Setting default Clear CMOS 3 pin Clear CMOS 1 2 Normal operation default 2 3 Clear CMOS data Before clearing the CMOS make sure to turn off the system See Clearing CMOS section on page 74 for detailed instruction ME Disable 3 pin Disab...

Page 92: ...84 Aspire XC600 Service Guide ...

Page 93: ...b or channel For whatever reasons a part number is changed it will NOT be noted on the printed Service Guide For Acer authorized service providers your Acer office may have a different part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service NOTE Follow the local government r...

Page 94: ...am No Description Quantity 1 Lowercase assembly 1 2 Screw Pan M3 L5 2 3 HDD ODD bracket 1 4 Screw I 6 32 L5 2 5 Side cover 1 6 Screw Pan M3 L5 2 7 Front I O and card reader board bracket 1 8 Front cover assembly 1 9 LED module 1 1 9 5 6 4 7 8 3 2 ...

Page 95: ...350 1GB DDR3 64BIT DVI I HDMI LP PCP AMD HD7350 1GB DSUB DVI HDMI LP VG PCP73 502 VGA CARD 288 9E145 X03AC HD7470 2GB SDDR3 64BIT DVI I HDMI LP PCP AMD HD7470 2GB DVI HDMI LP VG PCP74 702 CABLES POWER CORD 1800MM 250V CHINA POWER CORD 250V CCC 1800MM PRC 27 01518 0K1 ODD CABLE SATA C A SATA ODD GTL ELENA 50 SFF01 003 ODD CABLE SATA C A SATA ODD VSO ELENA 50 SFF01 004 HDD SATA CABLE C A SATA HDD VS...

Page 96: ...HZ 65W LG KC 53001 CD G CPU INTEL PENTIUM DUAL CORE G630 LGA 2 7G 3M 1066 1155 65W IC CPU INTEL PENTIUM DUAL CORE G630 LGA KC 63001 DE G CPU INTEL CELERON G460 LGA 1 7G 1 5M 1066 1155 35W IC CPU INTEL CELERON G460 1 8G 1 5M KC G0001 460 DVD RW DRIVE ODD PIONEER SUPER MULTI DRIVE HH DL 16X DVR 219RS LF BLACK BEZEL SATA WIN7 HF ODD DVD RW SATA 12 7 PIONEER DVR 219RS KU 01605 007 ODD PLDS SUPER MULTI...

Page 97: ...1H17 HDD 500GB 3 5 S3 WD5000AAKX 221CA1 7200 KH 50008 025 HEATSINK CPU HEATSINK AIR COOLER LGA1156 95W WITH DUCT LGA1156 95W COOLER WITH DUCT HI 10800 068 CPU HEATSINK AIR COOLER LGA1156 95W COOLER CM INTEL LGA1156 95W COOLER CM HI 10800 071 KEYBOARD KEYBOARD SUNREX JME 8105P PS 2 STANDARD 104KS BLACK SIMPLIFIED CHINESE NEW ACER LOGO KB SUNREX JME 8105P PS2 BLACK SIMPLIFIED KB PS20S 032 KEYBOARD S...

Page 98: ...SA UNB DIMM DDRIII 1333 4GB HU564403EP0200 LF 256 8 46NM DIMM 4G HU564403EP0200 DDR3 1333MHZ UNB KN 4GB0H 00 1 POINTING DEVICE LOGITECH OPTICAL MOUSE PS2 M S0004 O WITH ACER LOGO OPTICAL MOUSE PS2 M S0004 O WIT MS 11200 104 PRIMAX OPTICAL MOUSE PS2 MOFGKO WITH ACER LOGO OPTICAL MOUSE PS2 MOFGKO WITH ACE MS 11200 105 LOGITECH OPTICAL MOUSE USB M U0027 O WITH ACER LOGO MOUSE OPTICAL USB M U0027 O WI...

Page 99: ... Clock Speed GHz 3 0 3 0 3 3 3 4 3 1 2 9 2 8 2 6 1 9 Turbo Speed GHz 3 2 3 3 Cache Size MB 6 6 3 3 3 3 3 2 1 5 Thermal Design Power W 77 95 55 65 65 65 65 65 35 Item Specification System Core Logic Intel H61 Express chipset Memory Controller Intel H61 Express chipset Storage Controller Intel H61 Express chipset PCIE Controller Intel H61 Express chipset LAN Controller Intel PCI E Gbe LAN controller...

Page 100: ...IMM Size GB 1 2 2 2 2 Pin 240 240 240 240 Item Specification BIOS Vendor American Megatrends Inc BIOS Version P01 A0 Item Specification Number of Slots PCI Express x 1 slot PCI Express x16 slot Item Specification Number of HDD bays 1 Form factor 3 5 inch 25 4 mm Interface SATA 3 0 Supported capacities 500 GB Seagate Pharaoh ST3500413AS WD WD5000AAKX 221CA1 1000 GB HGST Mars HDS721010DLE630 Seagate...

Page 101: ...roller PHY Supports LAN Protocol 10 100 1000 Mbps LAN Connector Type RJ45 Item Specification SATA Controller Embedded SATA controller Connectors Two SATA 2 0 ports Two SATA 3 0 ports Item Specification Audio Controller Realtek ALC662 VC0 GR Audio Codec Connectors Three audio jacks Item Specification Controller Super I O ITE 8728F CX Connectors PS 2 keyboard and mouse connectors Eight USB ports fou...

Page 102: ...8x CAV BDMV AACS Compliant Disc 4 8x CAV DVD ROM SL DL 16x 8x CAV DVD R SL DL 16x 8x CAV DVD RW SL DL 10x CAV Not support DVD R SL DL 16x 8x CAV DVD RW SL DL 10x CAV Not support DVD RAM 2x 3x ZCLV 5x PCAV DVD Video CSS Compliant Disc SL DL 8x CAV CD R ROM40x CAV CD RW 40x CAV CD DA DAE 32x CAV Video CD 10x CAV 80 mm CD 10x CAV 12X CAV at DVD ROM and DVD R R 8X CAV at DVD ROM DL and DVD RW RW R DL ...

Page 103: ...x 32x PCAV 40x 17x 40x CAV CD RW 4x CLV 10x CLV 16x CLV 24x 16x 24x Zone CLV1 16x CLV 24x 32x 16x 24x 32x Zone CLV2 DVD R 24x 32x 16x 24x 32x Zone CLV2 4x 6x CLV 8x PCAV DVD R9 12x 16x CAV 2 4x 4x CLV 6x 8x Zone CLV 12x CAV DVD RW 2 4x 4x 6x CLV 8x Zone CLV DVD R 4x 6x CLV 8x PCAV DVD R9 12x 16x CAV 4x CLV 6x 8x Zone CLV 12x CAV DVD RW 2x 4x CLV 6x Zone CLV DVD RAM 2x 3x 5x 6x CLV 8x 12x PCAV CD R...

Page 104: ... DVD RAM 2x 3x 5x 6x CLV 8x 12x PCAV CD ROM 4x 8x CLV 4x 10x 6 4x 16x 9 6x 24x 12 8x 32x 16x 40x 19 2x 48x CAV CD RW 4x 8x CLV 4x 10x 6 4x 16x 9 6x 24x 12 8x 32x 16x 40x CAV CD R RW 8x CLV DVD ROM single layer 1 6x 4x 2 4x 6x 3 2x 8x 4 8x 12x 6 4x 16x CAV DVD ROM dual layer 1 6x 4x 2 4x 6x 3 2x 8x 4 8x 12x DVD R 2 4x 4x CLV 2 4x 6x 3 2x 8x 4 8x 12x 6 4x 16x CAV DVD R 2x 4x CLV 2 4x 6x 3 2x 8x 4 8x...

Page 105: ... 2x CLV 4X 6X 8X CAV DVD R DL2x CLV 4X 6X CAV CD ROM CD R 4X 8X CLV 16X 24X 32X 40X 48X CAV CD DAE4X 8X CLV 16X 24X 32X 40X 48X CAV CD RW 4X 8X CLV 16X 24X 32X 40X CAV DVD RAM 2x CLV 5X CAV DVD ROM single layer 2x CLV 4X 6X 8X 10X 12X 16X CAV DVD ROM dual layer 2x CLV 4X 6X 8X CAV DVD R 2x CLV 4X 6X 8X CAV DVD RW 2x CLV 4X 6X 8X CAV DVD R DL2x CLV 4X 6X CAV CD ROM CD R 4X 8X CLV 16X 24X 32X 40X 48...

Page 106: ...B sec DVD RAM inside 2335 KB sec DVD ROM outside 20956 KB sec DVD ROM inside 8100 KB sec DVD 9 Disc Outside 10200 KB sec DVD 9 Disc Inside 4050KB sec DVD R R DL Disc Outside 7400 KB sec DVD R R DL Disc Inside 2700 KB sec CD ROM outside 7200 KB sec CD ROM inside 2850 KB sec DVD RAM outside 7000 KB sec DVD RAM inside 2335 KB sec Access Time CD 120 ms DVD 140 ms DVD RAM 200 ms CD 120 ms DVD 140 ms DV...

Page 107: ...nu 11 BIOS Security menu 19 Boot menu 21 Exit menu 22 Integrated Peripherals submenu 14 Main menu 10 Miscellaneous submenu 12 navigation keys 9 overview 7 PC Health Status submenu 15 16 Power menu 17 18 connectivity options 1 connector LAN 5 power 5 PS 2 keyboard 5 PS 2 mouse 5 cover optical drive 4 D DIM checkpoints 62 disassembly procedures expansion board 34 48 HDD ODD bracket 30 49 memory 35 4...

Page 108: ...lth Status submenu 15 16 PCMCIA 93 port HDMI 5 POST see Power On Self Test 60 power ACPI compliance 2 button indicator 4 specifications 2 power management BIOS settings 17 18 specifications 2 Power menu 17 18 power supply unit troubleshooting 71 Power On Self Test beep codes 72 checkpoints 60 error messages 62 processor 91 check type speed 10 feature configuration 13 troubleshooting 68 R Return Me...

Page 109: ... 3 temperature monitoring 15 troubleshooting BIOS checkpoints 58 BIOS recovery 75 BIOS update 76 clearing CMOS 74 component failure 68 disabling ME firmware 73 hardware diagnostic procedure 57 POST error indicators 62 U undetermined problems 72 USB ports bootable device 14 front 2 4 5 legacy device 14 rear 5 user password 19 V VGA port 5 video troubleshooting 70 ...

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