Acer Aspire X3300 Service Manual Download Page 57

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Chapter 4

This chapter provides instructions on how to troubleshoot system hardware problems.

Hardware Diagnostic Procedure

IMPORTANT:

The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer
products, prototype cards, or modified options can give false errors and invalid system
responses.

Obtain the failing symptoms in as much detail as possible.

Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the
same operation.

Refer to “Power System Check” on page 50 and “Beep Codes” on page 56 to determine which corrective
action to perform.

System Troubleshooting

Chapter 4

Summary of Contents for Aspire X3300

Page 1: ...Acer Aspire X3300 X5300 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...ii Revision History Please refer to the table below for the updates made on this service guide Date Chapter Updates ...

Page 3: ...ublication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated ...

Page 4: ... programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pentium Dual Core Celeron Dual Core...

Page 5: ...ditional information related to the current topic WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 6: ...h cases please contact your regional offices or the responsible personnel channel to provide you with further technical details FRU Information Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SE...

Page 7: ...4 Removing the Hard Disk Drive 37 Removing the Power Supply 38 Removing the Memory Modules 40 Removing the TV Tuner Card 41 Removing the VGA Card 42 Removing the Front I O and Card Reader Boards 44 Removing the Mainboard 47 System Troubleshooting 49 Hardware Diagnostic Procedure 49 System Check Procedures 50 Power System Check 50 System External Inspection 50 System Internal Inspection 50 Checkpoi...

Page 8: ... Messages 63 MPS Table Multi processor eModule Error Messages 63 Online Support Information 64 System Block Diagram and Board Layout 65 System Block Diagram 65 Board Layout 66 Mainboard 66 System Jumper 68 FRU Field Replaceable Unit List 69 X3300 X5300 Exploded Diagram 70 X3300 FRU List 72 X5300 FRU List 82 Technical Specifications 93 ...

Page 9: ...system Supports up to four 240 pin DDR3 1066 1333 MHz DIMM sockets Supports single channel or dual channel memory mode Media storage DVD ROM SATA drive Combo SATA drive Blu ray disc rewriter Super Multi SATA DVD drive 160 320 640 GB or 1 TB SATA hard disk drive Serial ATA controller Embedded SATA controllers Two SATA ports eSATA port Audio HD audio codec ALC888S VC HD codec 7 1 Networking Marvell ...

Page 10: ...A port Four USB 2 0 ports Gigabit LAN port VGA monitor port Operating system and software Operating system options Genuine Windows Vista Ultimate 32 64 bit Genuine Windows Vista Home Premium 32 64 bit Applications Acer Empowering Technology Acer eRecovery Management Acer Arcade Live McAfee Internet Security Suite 2008 Trial version NTI MediaMaker System BIOS SPI Flash ROM Power supply 220 watts 11...

Page 11: ...activity indicator 2 Optical drive bay door 3 Drive bay door eject button Press to open drive bay door and access the optical drive 4 Media card reader 5 USB 2 0 ports 6 Headphone Speaker out line out jack 7 Front I O cover 8 Microphone in jack 9 CF I II CompactFlash Type I II slot 10 IEEE 1394 port 4 pin 11 USB 2 0 port 12 Power button power indicator ...

Page 12: ...nt I O cover To close the door flip the cover back into place then press the cover beneath the icon 4 Media card reader 5 USB 2 0 ports 6 Headphone Speaker out line out jack 7 Front I O cover 8 Microphone in jack 9 CF I II CompactFlash Type I II slot 10 IEEE 1394 port 4 pin 11 USB 2 0 port 12 Drive bay door eject button Press to open drive bay door and access the optical drive ...

Page 13: ...r out line in jack 4 S PDIF port 5 eSATA port 6 USB 2 0 ports 7 VGA monitor port 8 HDMI port 9 PS2 keyboard port 10 Power connector 11 Voltage selector switch 12 Lock slot 13 Key hole 14 PS2 mouse port 15 Gigabit LAN port 10 100 1000 Mbps 16 Rear speaker surround out jack 17 Center speaker subwoofer jack 18 Audio in or side speaker jack ...

Page 14: ...6 Chapter 1 Internal Components No Component 1 HDD drive 2 Optical drive 3 Expansion cards 4 Mainboard 5 Heat sink fan assembly 6 Power supply ...

Page 15: ...em is not powered on HDD activity Green On HDD is installed and functioning correctly Green Blinking Ongoing HDD activity Green Amber Flashing HDD is rebuilding data Amber On HDD failure LAN port network speed LED left Amber On GbE link network access Green On 100 Mbps link network access Off 10 Mbps link network access LAN port network connection LED right Green On Active network link Blinking On...

Page 16: ...8 Chapter 1 ...

Page 17: ...rompted Run Setup message to make changes to the CMOS setup NOTE If you repeatedly receive Run Setup messages the battery may be bad In this case the system cannot retain configuration values in CMOS Ask a qualified technician for assistance CMOS setup loads the configuration values in a battery backed nonvolatile memory called CMOS RAM This memory area is not part of the system RAM which allows c...

Page 18: ...sor to the previous and next page of a multiple page menu Home Move the cursor to the first page of a multiple page menu End Move the cursor to the last page of a multiple page menu and keys Select a value for the currently selected field only if it is user configurable Press these keys repeatedly to display each possible entry or the Enter key to choose from a pop up menu NOTE Grayed out fields a...

Page 19: ...riptive table following each of the menu screenshots settings in boldface are the default and suggested settings CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc Standard CMOS Features Advanced BIOS Features Advanced Chipset Features Integrated Peripherals Power Management Setup Product Information PC Health Status Frequency Voltage Control BIOS Security Features Load Default Setti...

Page 20: ...Product name of the system System Serial Number Serial number of the system System BIOS Version Version number of the BIOS setup utility BIOS Release Date Date when the BIOS setup utility was released Asset Tag Number Asset tag number of this system Processor Type AMD Phenom TM II X3 720 Processor Processor Speed System Memory System Manufacture Product Name System Serial Number System BIOS Versio...

Page 21: ...he system will stop for an error during the POST All but keyboard No Errors All Errors System Date System Time AHCI Port 1 AHCI Port 2 AHCI Port 3 AHCI Port 4 Halt on Move Enter Select F1 General Help F9 Optimized Defaults Value ESC Exit F10 Save Help Item Thu 04 02 2009 21 26 38 All but keyboard Hard Disk Not Detected Not Detected Not Detected CMOS Setup Utility Copyright C 1985 2005 American Meg...

Page 22: ...emovable Device Priority submenu and specify the boot device priority sequence from available removable drives Network Device Priority Press Enter to access the Network Device Priority submenu and specify the boot sequence from available network devices Bootup Num Lock Selects power on state for Num Lock On Off USB Beep Message Enables or disables BIOS to display error beeps or messages during USB...

Page 23: ...Technology Enabled Disabled Primary Video Select a graphic controller as a primary boot device Auto PCIE Onboard VGA UMA Frame Buffer Size Select the amount of system memory used by the Intel graphics device Auto 32 MB 64 MB 128 MB Disabled Current UMA Size Select a video memory size 256 MB 128 MB Maximum AMD Cool n Quiet AMD V Current UMA Size Memory Hole Remapping Hybrid SLI Primary Video UMA Fr...

Page 24: ...d Disabled Onboard Audio Controller Enabled or disables the onboard audio controller Enabled Disabled Onboard LAN Controller Enables or disables the onboard LAN controller Enabled Disabled Onboard LAN Option ROM Enables or disables the load of embedded option ROM for onboard network controller Enabled Disabled Onboard 1394 Controller Enables or disables the onboard 1394 controller Enabled Disabled...

Page 25: ... wake up the system from a power saving mode using a PS2 keyboard or mouse Enabled Disabled Wake Up by USB KB Mouse Enables or disables to wake up the system from a power saving mode using a USB keyboard or mouse Enabled Disabled Restore On AC Power Loss Enables or disables the system to reboot after a power failure or interrupt occurs Power Off Power On Last State ACPI Aware O S ACPI Suspend mode...

Page 26: ...erature CPU Fan Speed CPU Core 1 1V 3 30V 5 00V 12 0V 5VSB VBAT Smart Fan Move Enter Select F1 General Help F9 Optimized Defaults Value ESC Exit F10 Save Help Item 128 C 262 F o o 128 C 262 F 4383 RPM 1 248 V 1 120 V 3 328 V 5 053 V 11 840 V 5 080 V 3 136 V Enabled o o CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc PC Health Status Fan confiruration mode setting ...

Page 27: ... feature if you are overclocking A slight jitter can introduce a temporary boost in clock speed causing the overclocked processor to lock up Enabled Disabled Spread Spectrum Move Enter Select F1 General Help F9 Optimized Defaults Value ESC Exit F10 Save Help Item Enabled CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc Frequency Voltage Control Disabled Enabled Options ...

Page 28: ...3 Type a new password then press Enter 4 Retype the password to verify the first entry then press Enter again 5 Press F10 6 Select Yes to save the new password and close the Setup Utility Parameter Description Supervisor Password Indicates the status of the supervisor password User Password Indicates the status of the user password Change Supervisor Password Supervisor password prevents unauthoriz...

Page 29: ...Use the up down arrow keys to select password parameter Change Supervisor Password or Change User Password menu then press Enter 2 Enter the current password then press Enter 3 Press Enter twice without entering anything in the password fields ...

Page 30: ...n properly CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc Standard CMOS Features Advanced BIOS Features Advanced Chipset Features Integrated Peripherals Power Management Setup Product Information PC Health Status Frequency Voltage Control BIOS Security Features Save Exit Setup Exit Without Saving Load Default Settings Move Enter Select F1 General Help F9 Optimized Defaults Value ...

Page 31: ... Chipset Features Integrated Peripherals Power Management Setup Product Information PC Health Status Frequency Voltage Control BIOS Security Features Load Default Settings Save Exit Setup Exit Without Saving Move Enter Select F1 General Help F9 Optimized Defaults Value ESC Exit F10 Save v02 66 C Copyright 1985 2009 American Megatrends Inc Exit system setup with saving the changes Save configuratio...

Page 32: ...s Advanced Chipset Features Integrated Peripherals Power Management Setup Product Information PC Health Status Frequency Voltage Control BIOS Security Features Load Default Settings Save Exit Setup Exit Without Saving Move Enter Select F1 General Help F9 Optimized Defaults Value ESC Exit F10 Save v02 66 C Copyright 1985 2009 American Megatrends Inc Exit system setup without saving the changes Disc...

Page 33: ...n Key DOK and keep it ready in hand 1 Connect the USB storage device to a USB port on your computer 2 Save the AMIBoot ROM to the USB storage device 3 After saving the file unplug the USB storage device 2 Connect the USB storage device containing the DOK to a USB port on the system 3 Press the power button to boot the system then press Ctrl Home The system initializes the BIOS recovery process The...

Page 34: ...26 Chapter 2 ...

Page 35: ...g tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat blade screwdriver Philips screwdriver Hex screwdriver Plastic flat blade screwdriver Plastic tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Chapter 3 Syst...

Page 36: ...cedure perform the steps listed below 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system 4 Unplug all peripheral cables from the system 5 Place the system unit on a flat stable surface ...

Page 37: ...12 D 6 32 L6 NI 86 00J44 C60 MAIN UNIT FRONT BEZEL MAIN UNIT DISASSEMBLY SIDE PANEL CPU Ax2 HEAT SINK FAN ASSEMBLY POWER SUPPLY MEMORY MODULES VGA CARD FRONT I O AND CARD READER BOARD BRACKET MAINBOARD OPTICAL DRIVE HDD ODD BRACKET Bx2 HDD MODULE HDD Cx4 Ax3 Dx1 Ax1 Dx1 Dx6 FRONT I O BOARD CARD READER BOARD Dx2 Dx2 Bx2 TV TUNER CARD Ax1 ...

Page 38: ...ed on the rear edge of the side panel 3 Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis 4 Lift the side panel away from the system and put it aside for reinstallation later Screw Quantity Color Torque Part No 6 32 L5 BZN 2 Black 5 7 to 6 3 kgf cm 86 00J07 B60 ...

Page 39: ...evious section for instructions 2 Remove the front bezel 1 Release the front bezel retention tabs from the chassis interior 2 Detach the bezel slightly away from the chassis 3 Disconnect the LED cable from the bezel and remove the bezel For X5300 model skip this step X3300 X5300 ...

Page 40: ...sink then lift the heat sink fan assembly away from the mainboard 4 Lay down the heat sink fan assembly in an upright position on top of the optical drive as shown below then disconnect the fan cable from the mainboard 5 Remove the heat sink fan assembly from the chassis then lay it down in an upright position with the thermal patch facing upward Do not let the thermal patch on the heat sink fan a...

Page 41: ...ore handling 1 See Removing the Side Panel on page 30 2 See Removing the Front Bezel on page 31 3 See Removing the Heat Sink Fan Assembly on page 32 4 Remove the processor 1 Release the load lever 2 Pull the load lever to the fully open upright position 3 Pull out the processor from the socket IMPORTANT If you are going to install a new processor note the arrow on the corner to make sure the proce...

Page 42: ...31 3 See Removing the Heat Sink Fan Assembly on page 32 4 See Removing the Processor on page 33 5 Remove the HDD ODD bracket 1 Disconnect the data and power cables from the optical drive 2 Remove the two screws B from the HDD ODD bracket Screw Quantity Color Torque Part No 6 32 xL6 2 Silver 5 7 to 6 3 kgf cm 86 1A324 5R0 ...

Page 43: ...Chapter 3 35 3 Lift the HDD ODD bracket and turn it over 4 Disconnect the data and power cables from the HDD 5 Remove the HDD ODD bracket 6 Place the bracket on a clean static free work surface ...

Page 44: ...36 Chapter 3 7 Remove the two screws B from the optical drive 8 Slide the optical drive out of the drive bay Screw Quantity Color Torque Part No 6 32 3 16 NI 3 Silver 5 7 to 6 3 kgf cm 86 1A324 5R0 ...

Page 45: ...ge 32 4 See Removing the Processor on page 33 5 Remove the HDD ODD bracket See Removing the Optical Drive on page 34 1 Place the bracket on a clean static free work surface 2 Remove the four screws C that secure the HDD module to the HDD ODD bracket 3 Slide the HDD out of the bracket Screw Quantity Color Torque Part No 6 32 3 16 NI 4 Silver 5 7 to 6 3 kgf cm 86 5A5B6 012 ...

Page 46: ...n page 32 4 See Removing the Processor on page 33 5 See Removing the Optical Drive on page 34 6 See Removing the Hard Disk Drive on page 37 7 Disconnect the 4 pin and 24 pin power supply cables from the mainboard 8 Remove the screw D that secures the power supply to the chassis Screw Quantity Color Torque Part No 6 32 L6 BZN 1 Silver 5 7 to 6 3 kgf cm 86 00J44 C60 ...

Page 47: ... 9 Remove the three screws A that secure the power supply to the rear panel 10 Lift the power supply module out of the chassis Screw Quantity Color Torque Part No 6 32 L5 BZN 3 Black 5 7 to 6 3 kgf cm 86 00J07 B60 ...

Page 48: ...n Assembly on page 32 4 See Removing the Processor on page 33 5 See Removing the Optical Drive on page 34 6 See Removing the Hard Disk Drive on page 37 7 Remove the memory modules 1 Press the holding clips on both sides of the DIMM slot outward to release the DIMM 2 Gently pull the DIMM upward to pull it away from the chassis NOTE The DIMM has been highlighted with a yellow circle as above image s...

Page 49: ...emoving the Optical Drive on page 34 6 See Removing the Hard Disk Drive on page 37 7 Remove the screw A that secures the card to the chassis 8 Gently pull the card to remove it from the mainboard Screw Quantity Color Torque Part No 6 32 L5 BZN 3 Black 5 7 to 6 3 kgf cm 86 00J07 B60 NOTE The card has been highlighted with a yellow circle as above image shows Please detach the card and follow local ...

Page 50: ...oving the Optical Drive on page 34 6 See Removing the Hard Disk Drive on page 37 7 Remove the screw A that secures the card to the chassis 8 Gently pull the card to remove it from the mainboard Screw Quantity Color Torque Part No 6 32 L5 BZN 3 Black 5 7 to 6 3 kgf cm 86 00J07 B60 NOTE The card has been highlighted with a yellow circle as above image shows Please detach the card and follow local re...

Page 51: ...Chapter 3 43 9 Disconnect the VGA card cable from the mainboard ...

Page 52: ...e 33 5 See Removing the Optical Drive on page 34 6 See Removing the Hard Disk Drive on page 37 7 See Removing the Memory Modules on page 40 8 Disconnect one end of the USB 1394 and audio cables from the I O and card reader boards then open the cable retention clip 9 Open the cable retention clip and disconnect the other end of the USB 1394 and audio cables from the mainboard 10 Remove the front I ...

Page 53: ...racket 11 Remove the card reader board 1 Remove the two screws D that secure the card reader board to the bracket Screw Quantity Color Torque Part No 6 32 L6 BZN 1 Silver 4 75 to 5 2 kgf cm 86 00J44 C60 Screw Quantity Color Torque Part No 6 32 L6 BZN 1 Silver 3 5 to 4 5 kgf cm 86 00J44 C60 ...

Page 54: ...f the bracket NOTE The card has been highlighted with a yellow circle as above image shows Please detach the card and follow local regulations for disposal Screw Quantity Color Torque Part No 6 32 L6 BZN 1 Silver 3 8 to 4 2 kgf cm 86 00J44 C60 NOTE The card has been highlighted with a yellow circle as above image shows Please detach the card and follow local regulations for disposal ...

Page 55: ...e 34 6 See Removing the Hard Disk Drive on page 37 7 See Removing the Memory Modules on page 40 8 See Removing the VGA Card on page 42 9 See Removing the TV Tuner Card on page 41 10 See Removing the Front I O and Card Reader Boards on page 44 11 Disconnect the LED and SATA cable from the mainboard 12 Remove the six screws D that secure the mainboard to the chassis Screw Quantity Color Torque Part ...

Page 56: ...t the board from the chassis Screw Quantity Color Torque Part No M3xL5 1 Black 5 7 to 6 3 kgf cm 86 1A324 5R0 NOTE The mainboard has been highlighted with a yellow circle as above image shows Please detach the mainboard and follow local regulations for disposal ...

Page 57: ...er products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the same operation 3 Refer to Power System Check on page 50 and Beep Codes on page 56 to determine which corrective action to perform Sy...

Page 58: ... If the problem is not evident continue with System Internal Inspection System Internal Inspection 1 Turn off the system and all the peripherals connected to it 2 Unplug the power cord from the power outlets 3 Unplug the power cord from the system 4 Unplug all peripheral cables from the system 5 Place the system unit on a flat stable surface 6 Remove the system covers For instructions on removing ...

Page 59: ...e including RTC and keyboard controller NMI is disabled D0 Go to flat mode with 4GB limit and GA20 enabled Verify the bootblock checksum D1 Perform keyboard controller BAT test Check if waking up from power management suspend state Save power on CPUID value in scratch CMOS D2 Disable CACHE before memory detection Execute full memory sizing module Verify that flat mode is enabled D3 If memory sizin...

Page 60: ...tempt to read from ARMD and ATAPI CDROM EB Disable ATAPI hardware Jump back to checkpoint E9 EF Read error occurred on media Jump back to checkpoint EB E9 or EA Determine information about root directory of recovery media F0 Search for pre defined recovery file name in root directory F1 Recovery file not found F2 Start reading FAT table and analyze FAT to find the clusters occupied by the recovery...

Page 61: ...1ChHandlerBlock 08 Initializes the CPU The BAT test is being done on KBC Program the keyboard controller command byte is being done after Auto detection of KB MS using AMI KB 5 0A Initializes the 8042 compatible Key Board Controller 0B Detects the presence of PS 2 mouse 0C Detects the presence of Keyboard in KBC port 0E Testing and initialization of different Input Devices Also update the Kernel V...

Page 62: ... during POST 85 Display errors to the user and gets the user response for error 87 Execute BIOS setup if needed requested Check boot password if installed 8C Late POST initialization of chipset registers 8E Program the peripheral parameters Enable Disable NMI as selected 90 Late POST initialization of system management interrupt A0 Check boot password if installed A1 Clean up work needed before bo...

Page 63: ... the BUS concerned 7 func 7 add on ROM initialization for all BUSes 8 func 8 BBS ROM initialization for all BUSes The lower nibble Y indicates the BUS on which the different routines are being executed Y can be from 0 to 5 0 Generic DIM Device Initialization Manager 1 On board System devices 2 ISA devices 3 EISA devices 4 ISA PnP devices 5 PCI devices Checkpoint Description 2A Initialize different...

Page 64: ...t beeps then repeat VGA not installed or VGA error Graphics card error not installed graphics card memory error or graphics card BIOS checksum error One long beep then two short beep BIOS damaged BIOS is damaged BIOS POST jumps to Boot Block to execute the default procedures Two short beeps CMOS damaged CMOS checksum error or CMOS battery loss occurs Number of Beeps Description 1 No media present ...

Page 65: ...cards except the video adapter If beep codes are generated when all other expansion cards are absent consult your system manufacturer s technical support If beep codes are not generated when all other expansion cards are absent one of the add in cards is causing the malfunction Insert the cards back into the system one at a time until the problem happens again This will reveal the malfunctioning c...

Page 66: ...the hole is set at 512K base memory or when CMOS is corrupted Message Displayed Description Boot Failure This is a generic message indicating the BIOS could not boot from a particular device This message is usually followed by other information concerning the device Invalid Boot Diskette A diskette was found in the drive but it is not configured as a bootable diskette Drive Not Ready The BIOS was ...

Page 67: ...s in POST 5th Master Hard Disk Error The IDE ATAPI device configured as Master in the 5th IDE controller could not be properly initialized by the BIOS This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI devices in POST 5th Slave Hard Disk Error The IDE ATAPI device configured as Slave in the 5th IDE controller could not be properly initialized by the BIOS ...

Page 68: ... Slave in the 6th IDE controller failed an ATAPI compatibility test This message is typically displayed when the BIOS is trying to detect and configure IDE ATAPI devices in POST S M A R T Capable but Command Failed The BIOS tried to send a S M A R T message to a hard disk but the command transaction failed This message can be reported by an ATAPI device using the S M A R T error reporting standard...

Page 69: ...rying to use the same non shareable resources Memory or I O NVRAM Ignored The NVRAM data used to store Plug n Play PnP data was not used for system configuration in POST NVRAM Bad The NVRAM data used to store Plug n Play PnP data was not used for system configuration in POST due to a data error Static Resource Conflict Two or more Static Devices are trying to use the same resource space usually Me...

Page 70: ...keyboard controller is initialized PS2 Keyboard not found PS2 Keyboard support is enabled in the BIOS setup but the device is not detected PS2 Mouse not found PS2 Mouse support is enabled in the BIOS setup but the device is not detected Keyboard Interface Error Keyboard Controller failure This may indicate a problem with system hardware Unlock Keyboard PS2 keyboard is locked User needs to unlock t...

Page 71: ...er is disabled because of incorrect data structure This condition occur if the USB host controller needs 64 bit data structure while the USB is ported with 32 bit data structure Message Displayed Description Not enough space in Runtime area SMBIOS data will not be available This message is displayed when the size of the SMBIOS data exceeds the available SMBIOS runtime storage size Message Displaye...

Page 72: ... information materials for all of Acer notebook desktop and server models including Service guides for all models User s manuals Training materials BIOS updates Software utilities Spare parts lists Technical Announcement Bulletins TABs For these purposes we have included an Acrobat File to facilitate a hassle free downloading of our technical materials The following are also available in the Suppo...

Page 73: ...Chapter 5 65 System Block Diagram System Block Diagram and Board Layout Chapter 5 ...

Page 74: ... connector 3 USBF3 Front USB connector 4 USBF2 Front USB connector 5 USBF1 Front USB connector 6 PCIEX16 PCI Express x16 slot 7 PCIE1 PCI Express x1 slot 8 AUDIOF1 Front audio connector 9 AUDIOS1 Internal audio jack 10 SPDIF1 SPDIF audio jack 11 PWR1 4 pin ATX power connector 12 U9 Processor socket 13 DIMM1 2 DIMM slot ...

Page 75: ...r 17 SATA1 SATA 3 connector 18 FIREH1 1394 connector 19 KBMSCONN1 Top PS2 Mouse port Bottom PS2 Keyboard port 20 HDMI1 HDMI port 21 VGA1 VGA D sub port 22 USBESATA1 Top USB ports Bottom eSATA port 23 USBLAN1 Top Gigabit LAN port Bottom USB ports 24 AUDJACK1 Audio 7 1 channel No Code Description ...

Page 76: ...68 Chapter 5 System Jumper Name Location Default Settings Clear CMOS NVRAM JBIOS1 1 2 2 3 Normal default Clear CMOS NVRAM ...

Page 77: ...on the printed Service Guide For Acer authorized service providers your Acer office may have a different part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for service To scrap or to return the defective parts follow the local government ordinance or regulations on how to dispose i...

Page 78: ...70 Chapter 6 X3300 X5300 Exploded Diagram ...

Page 79: ...MIDDLE BEZEL 10 ODD DOOR 11 ODD LINK BKT 12 ODD DOOR SPRING 13 POWER BUTTON 14 PROTECTFILM BEZEL CVR 15 PROTECTFILM EJECT 16 PROTECTFILM IO DOOR 17 PROTECTFILM MID BZL 18 PROTECTFILM ODD DOOR 19 PROTECTFILM POWER 20 RUB ODD LINK 21 SPG ODD BUTTON BOXER 22 ASSEMBLY L CASE ASM 23 ASSEMBLY U CASE ASM 24 FRONT IO BRACKET 25 ODD BRACKET 26 HDD BRACKET ...

Page 80: ...REMOTE CONTROL PHILIPS VISTA FOR OVU71 RT 11300 009 REMOTE CONTROL HID SMK RRS9003 0501EC RT 11300 010 RECEIVER RECEIVER PHILIPS VISTA MCE TRANSCEIVER WITH 1 BLASTER OVU412000 RV 11000 003 RECEIVER SMK RECEIVER VISTA MCE RECEIVER WITH ONE IR BLASTER RV 11000 004 RECEIVER PHILIPS VISTA OVU71 RV 11000 007 RECEIVER SMK VISTA OVU71 RV 11000 011 BOARDS WIRELESS PCI CARD PRO NETS WU61RL USB RALINK CHIPS...

Page 81: ...IE SINGLE ISDB T TU 10500 037 TV TUNER CARD YUAN PE988 D PCI TU 10500 042 TV TUNER CARD YUAN PE988 A PC TU 10500 041 CABLES VGA SPDIF CABLE D0 DVI01 N02 EXTENDER LED CABLE 50 SC101 001 SATA ODD SATA CABLE 50 SC101 002 HDD SATA CABLE 50 SC101 003 POWER SWITCH LED CABLE 50 SC101 004 CASE COVER BRACKET ASSEMBLY FRONT IO BRACKET 33 SC101 001 FRONT BEZEL W POWER SWITCH CABLE 60 SC101 001 ASSEMBLY MAIN ...

Page 82: ...KC PH202 910 CPU AMD PHENOMIIX4 810 2 6G 6M KC PH202 810 CPU AMD PHENOMIIX3 720 2 8G 7 5M KC PH202 720 CPU AMD PHENOMIIX4 805 2 5G 6M KC PH202 805 CPU AMD PHENOMIIX3 710 2 6G 7 5M KC PH202 710 HDD HARD DISK DRIVE HDD 160GB 3 5 7200RPM SATA II WD WD1600AAJS 22L7A0 XL320S 3 KH 16008 025 HDD 160GB 3 5 7200RPM SATA II HGST HDT721016SLA380 KH 16007 023 HDD 160GB 3 5 7200RPM SATA II SEAGATE ST3160815AS ...

Page 83: ...96S02552V SWEDISH BLACK KB PS203 110 KEYBOARD PS2 105KEY CHICONY KB 07596GB2552V UK BLACK KB PS203 111 KEYBOARD PS2 105KEY CHICONY KB 07596NL2552V DUTCH BLACK KB PS203 112 KEYBOARD PS2 105KEY CHICONY KB 07596CH2552V SWISS G BLACK KB PS203 113 KEYBOARD PS2 105KEY CHICONY KB 07596B02552V BELGIUM BLACK KB PS203 114 KEYBOARD PS2 105KEY CHICONY KB 07596IC2552V ICELANDIC BLACK KB PS203 115 KEYBOARD PS2 ...

Page 84: ...KEYBOARD PS2 105KEY LITE ON SK 9620 SG 30600 2YW SLOVENIAN BLACK VISTA KB PS20B 016 KEYBOARD PS2 105KEY LITE ON SK 9620 SG 30600 2JW BELGIUM BLACK VISTA KB PS20B 017 KEYBOARD PS2 105KEY LITE ON SK 9620 SG 30600 2WW ICELANDIC BLACK VISTA KB PS20B 018 KEYBOARD PS2 105KEY LITE ON SK 9620 SG 30600 2NW NORWEGIAN BLACK VISTA KB PS20B 019 KEYBOARD PS2 104KEY LITE ON SK 9620 SG 30600 XTW HEBREW BLACK VIST...

Page 85: ...V THAI BLACK KB USB03 067 KEYBOARD USB 105KEY CHICONY KU 07606E02552V SPANISH BLACK KB USB03 068 KEYBOARD USB 105KEY CHICONY KU 07606P02552V PORTUGUESE BLAC KB USB03 069 KEYBOARD USB 105KEY CHICONY KU 07606CA2552V CANADIAN FRENCH BLACK KB USB03 070 KEYBOARD USB 107KEY CHICONY KU 07608PA2552V BRAZILIAN PORTU KB USB03 071 KEYBOARD USB 109KEY CHICONY KU 07600J02552V JAPANESE BLACK KB USB03 072 KEYBOA...

Page 86: ...USB0B 048 KEYBOARD USB 105KS LITE ON SK 9625 BLACK SPANISH KB USB0B 049 KEYBOARD USB 105 KEY LITE ON SK 9625 SG 30700 2PW BLACK PORTUGUESE VISTA KB USB0B 050 KEYBOARD USB 105 KEY LITE ON SK 9625 SG 30700 23W BLACK CANADIAN FRENCH VISTA KB USB0B 051 KEYBOARD USB 107 KEY LITE ON SK 9625 SG 30700 40W BLACK BRAZILIAN PORTUGUESE VISTA KB USB0B 052 KEYBOARD USB 109 KEY LITE ON SK 9625 SG 30700 2VW BLACK...

Page 87: ... 4 STANDARD 104KS BLACK SIMPLIFIED CHINESE KB RF403 063 KEYBOARD CHICONY KG 0766 RF2 4 STANDARD 104KS BLACK US INTERNATIONAL KB RF403 064 KEYBOARD CHICONY KG 0766 RF2 4 STANDARD 104KS BLACK ARABIC ENGLISH KB RF403 065 KEYBOARD CHICONY KG 0766 RF2 4 STANDARD 104KS BLACK THAILAND KB RF403 066 KEYBOARD CHICONY KG 0766 RF2 4 STANDARD 105KS BLACK SPANISH KB RF403 067 KEYBOARD CHICONY KG 0766 RF2 4 STAN...

Page 88: ... TURKISH KB RF403 092 KEYBOARD CHICONY KG 0766 RF2 4 STANDARD 105KS BLACK SPANISH LATIN KB RF403 093 KEYBOARD CHICONY KG 0766 RF2 4 STANDARD 105KS BLACK TURKISH Q KB RF403 094 KEYBOARD CHICONY KG 07666DN2E87V RF2 4 STANDARD 105KS BLACK NORDIC KB RF403 095 MAINBOARD MAINBOARD DA078L BOXER2 W RTC BATTERY MB SBX01 001 MEMORY MEMORY UNIFOSA DDR3 1333MHZ 1G UNB GU502203EP0200 KN 1GB0H 012 MEMORY SAMSUN...

Page 89: ...DELTA DPS 220UB 1 A PY 22009 003 POWER SUPPLY 220W DELTA DPS 220UB PY 22009 005 POWER SUPPLY 220W LITE ON DPS 220UB PY 2200B 003 SCREWS SCRW I NO6 32 L5 BZN 86 00J07 B60 SCRW PAN 6 32 L6 NI BOXER WZS 86 00J44 C60 SCERW 6 32 L5 PAN NI 86 00J90 B60 SCREW PAN M3 L5 BZN 86 1A324 5R0 SCREW FLAT 6 32 3 16 NI 86 5A5B6 012 SPEAKER SPEAKER CHIAMAW 9M 20A200 000 ACER LOGO LF 0810 SP 10600 011 SPEAKER JAZZ U...

Page 90: ...REMOTE CONTROL PHILIPS VISTA FOR OVU71 RT 11300 009 REMOTE CONTROL HID SMK RRS9003 0501EC RT 11300 010 RECEIVER RECEIVER PHILIPS VISTA MCE TRANSCEIVER WITH 1 BLASTER OVU412000 RV 11000 003 RECEIVER SMK RECEIVER VISTA MCE RECEIVER WITH ONE IR BLASTER RV 11000 004 RECEIVER PHILIPS VISTA OVU71 RV 11000 007 RECEIVER SMK VISTA OVU71 RV 11000 011 BOARDS WIRELESS PCI CARD PRO NETS WU61RL USB RALINK CHIPS...

Page 91: ...IE SINGLE ISDB T TU 10500 037 TV TUNER CARD YUAN PE988 D PCI TU 10500 042 TV TUNER CARD YUAN PE988 A PC TU 10500 041 CABLES VGA SPDIF CABLE D0 DVI01 N02 EXTENDER LED CABLE 50 SC101 001 SATA ODD SATA CABLE 50 SC101 002 HDD SATA CABLE 50 SC101 003 POWER SWITCH LED CABLE 50 SC101 004 CASE COVER BRACKET ASSEMBLY FRONT IO BRACKET 33 SC101 001 FRONT BEZEL W POWER SWITCH CABLE PZ 11900 149 ASSEMBLY MAIN ...

Page 92: ...KC PH202 910 CPU AMD PHENOMIIX4 810 2 6G 6M KC PH202 810 CPU AMD PHENOMIIX3 720 2 8G 7 5M KC PH202 720 CPU AMD PHENOMIIX4 805 2 5G 6M KC PH202 805 CPU AMD PHENOMIIX3 710 2 6G 7 5M KC PH202 710 HDD HARD DISK DRIVE HDD 160GB 3 5 7200RPM SATA II WD WD1600AAJS 22L7A0 XL320S 3 KH 16008 025 HDD 160GB 3 5 7200RPM SATA II HGST HDT721016SLA380 KH 16007 023 HDD 160GB 3 5 7200RPM SATA II SEAGATE ST3160815AS ...

Page 93: ...96S02552V SWEDISH BLACK KB PS203 110 KEYBOARD PS2 105KEY CHICONY KB 07596GB2552V UK BLACK KB PS203 111 KEYBOARD PS2 105KEY CHICONY KB 07596NL2552V DUTCH BLACK KB PS203 112 KEYBOARD PS2 105KEY CHICONY KB 07596CH2552V SWISS G BLACK KB PS203 113 KEYBOARD PS2 105KEY CHICONY KB 07596B02552V BELGIUM BLACK KB PS203 114 KEYBOARD PS2 105KEY CHICONY KB 07596IC2552V ICELANDIC BLACK KB PS203 115 KEYBOARD PS2 ...

Page 94: ...KEYBOARD PS2 105KEY LITE ON SK 9620 SG 30600 2YW SLOVENIAN BLACK VISTA KB PS20B 016 KEYBOARD PS2 105KEY LITE ON SK 9620 SG 30600 2JW BELGIUM BLACK VISTA KB PS20B 017 KEYBOARD PS2 105KEY LITE ON SK 9620 SG 30600 2WW ICELANDIC BLACK VISTA KB PS20B 018 KEYBOARD PS2 105KEY LITE ON SK 9620 SG 30600 2NW NORWEGIAN BLACK VISTA KB PS20B 019 KEYBOARD PS2 104KEY LITE ON SK 9620 SG 30600 XTW HEBREW BLACK VIST...

Page 95: ...V THAI BLACK KB USB03 067 KEYBOARD USB 105KEY CHICONY KU 07606E02552V SPANISH BLACK KB USB03 068 KEYBOARD USB 105KEY CHICONY KU 07606P02552V PORTUGUESE BLAC KB USB03 069 KEYBOARD USB 105KEY CHICONY KU 07606CA2552V CANADIAN FRENCH BLACK KB USB03 070 KEYBOARD USB 107KEY CHICONY KU 07608PA2552V BRAZILIAN PORTU KB USB03 071 KEYBOARD USB 109KEY CHICONY KU 07600J02552V JAPANESE BLACK KB USB03 072 KEYBOA...

Page 96: ...USB0B 048 KEYBOARD USB 105KS LITE ON SK 9625 BLACK SPANISH KB USB0B 049 KEYBOARD USB 105 KEY LITE ON SK 9625 SG 30700 2PW BLACK PORTUGUESE VISTA KB USB0B 050 KEYBOARD USB 105 KEY LITE ON SK 9625 SG 30700 23W BLACK CANADIAN FRENCH VISTA KB USB0B 051 KEYBOARD USB 107 KEY LITE ON SK 9625 SG 30700 40W BLACK BRAZILIAN PORTUGUESE VISTA KB USB0B 052 KEYBOARD USB 109 KEY LITE ON SK 9625 SG 30700 2VW BLACK...

Page 97: ... 4 STANDARD 104KS BLACK SIMPLIFIED CHINESE KB RF403 063 KEYBOARD CHICONY KG 0766 RF2 4 STANDARD 104KS BLACK US INTERNATIONAL KB RF403 064 KEYBOARD CHICONY KG 0766 RF2 4 STANDARD 104KS BLACK ARABIC ENGLISH KB RF403 065 KEYBOARD CHICONY KG 0766 RF2 4 STANDARD 104KS BLACK THAILAND KB RF403 066 KEYBOARD CHICONY KG 0766 RF2 4 STANDARD 105KS BLACK SPANISH KB RF403 067 KEYBOARD CHICONY KG 0766 RF2 4 STAN...

Page 98: ... TURKISH KB RF403 092 KEYBOARD CHICONY KG 0766 RF2 4 STANDARD 105KS BLACK SPANISH LATIN KB RF403 093 KEYBOARD CHICONY KG 0766 RF2 4 STANDARD 105KS BLACK TURKISH Q KB RF403 094 KEYBOARD CHICONY KG 07666DN2E87V RF2 4 STANDARD 105KS BLACK NORDIC KB RF403 095 MAINBOARD MAINBOARD DA078L BOXER2 W RTC BATTERY MB SBX01 001 MEMORY MEMORY UNIFOSA DDR3 1333MHZ 1G UNB GU502203EP0200 KN 1GB0H 012 MEMORY SAMSUN...

Page 99: ...DELTA DPS 220UB 1 A PY 22009 003 POWER SUPPLY 220W DELTA DPS 220UB PY 22009 005 POWER SUPPLY 220W LITE ON DPS 220UB PY 2200B 003 SCREWS SCRW I NO6 32 L5 BZN 86 00J07 B60 SCRW PAN 6 32 L6 NI BOXER WZS 86 00J44 C60 SCERW 6 32 L5 PAN NI 86 00J90 B60 SCREW PAN M3 L5 BZN 86 1A324 5R0 SCREW FLAT 6 32 3 16 NI 86 5A5B6 012 SPEAKER SPEAKER CHIAMAW 9M 20A200 000 ACER LOGO LF 0810 SP 10600 011 SPEAKER JAZZ U...

Page 100: ...92 Chapter 6 ...

Page 101: ...0 875 1 425V Thermal design power W 95 L1 cache size KB 128 L1 cache count 4 L2 cache size MB 512 L2 cache count 4 CMOS 45nm SOI Socket AM3 AMD Phenom II X3 Item Specification Model number 710 720 Stepping C2 C2 Core speed MHz 2800 2800 System bus speed MHz 4000 Voltages V 0 850 1 425V Thermal design power W 95 L1 cache size 128 L1 cache count 3 L2 cache size MB 512 L2 cache count 3 CMOS 45nm SOI ...

Page 102: ... unbuffered DIMM Module name PC3 8500 10600 Organization ECC DIMM sockets Four DIMM size 1 GB or 2 GB Minimum memory 1 GB Maximum memory 2 GB Vendor Micron Samsung Unifosa Model name DDR3 1333 MT8JTF12864AY 1G4D1 MT16JTF25664AY 1G4D1 DDR3 1333 M378B2873DZ1 CH9 M378B2873EH1 CH9 M378B5673DZ1 CH9 M378B5673EH1 CH9 DDR3 1333 GU502203EP0200 GU512303EP0200 DIMM size GB 1 2 1 2 1 2 Pin 240 240 240 Memory ...

Page 103: ...pacity GB 160 320 640 1000 160 320 640 160 320 640 Cache MB 160 320 1000 GB 8 640 GB 16 160 320 GB 8 340 GB 16 160 320 GB 8 640 GB 16 Item Specification VGA controller nVIDIA GeForce 8200 MCP78PV Connector VGA monitor port Item Specification PCI controller nVIDIA GeForce 8200 MCP78PV Number of slots PCI Express x 1 slot PCI Express x16 slot Item Specification LAN controller nVIDIA GeForce 8200 MCP...

Page 104: ... DL 2x 4x CLV DVD RW2x 4x 6x CLV DVD RAM2x 3x CLV 5x PCAV DVD R2 4x 4x CLV 8x ZCLV 8x PCAV 12x PCAV 16x CAV DVD R DL2 4x 4x CLV DVD RW2 4x 4x 6x CLV 8x ZCLV CD R8x 16x CLV 24x 32x PCAV 40x CAV CD RW4x 10x 16x CLV 24x ZCLV BD R SL DL 2x 4x CLV 6x PCAV 2x 4xCLV 6xPCAV BD R SL L to H 2x CLV BD RE SL DL 2x 2xCLV DVD R 2x 4x CLV 8x ZCLV 8x 12x PCAV 16xCAV DVD R DL 2x 4x CLV DVD RW SL DL 1x 2x 4x 6x CLV...

Page 105: ... CAV DVD RW SL DL 10x CAV Not support DVD RAM 2x 3x CLV 3 5x PCAV DVD Video CSS Compliant Disc 8x CAV SL DL CD R RW ROM40x 40x 40x CAV CD DA DAE 40x CAV 80 mm CD 16x CAV 12X CAV at DVD ROM and DVD R R 8X CAV at DVD ROM DL and DVD RW RW R DL R DL 5X CAV at BD ROM R RE 5X CLV at DVD RAM 2X CLV at BD ROM DL R DL RE DL 32X CAV at CD ROM and CD R 24X CAV at CD RW Data Transfer Rate BD ROM 215 79 Mbits ...

Page 106: ...8x 12x ZCLV 8x 12x PCAV 16xCAV DVD R DL2 4x 4x 6x CLV 8xZCLV DVD RW2 4x 4x 6x CLV 8xZCLV High Speed DVD RW 6x CLV 8x ZCLV CD R4x 8x 16x CLV 24x 32x 40x PCAV CD RW 4x 10x 16x CLV 24x 32x ZCLV High Speed 10x Ultra Speed 16x 24x US Plus 16x 24x 32x DVD R 4X 6X CLV 8X 12X 16X CAV DVD RW 2X 2 4X 4X 6X CLV 6X 8X CAV DVD R9 DL2x CLV 4X 6X CAV CD RW 4X 10X 16X CLV 8X 16X CLV 24X 32X 40X 48X CAV DVD R 20x ...

Page 107: ...x 2 4x 6x 3 2x 8x 4 8x 12x 6 4x 16x CAV DVD ROM dual layer 1 6x 4x 2 4x 6x 3 2x 8x 4 8x 12x CAV DVD R 2 4x 4x CLV 2 4x 6x 3 2x 8x 4 8x 12x 6 4x 16x CAV DVD R 2x 4x CLV 3 2x 8x 4 8x 12x 6 4x 16x CAV DVD RW 2 4x 4x CLV 2 4x 6x 3 2x 8x 4 8x 12x CAV DVD RW 2 4x 4x CLV 2 4x 6x 3 2x 8x 4 8x 12x CAV DVD R9 2 4x 4x CLV 2 4x 6x 3 2x 8x 4 8x 12x CAV DVD R9 2 4x 4x CLV 2 4x 6x 3 2x 8x 4 8x 12x CAV DVD RAM 2x...

Page 108: ...ax DVD ROM Video 11 1 Mbytes s max DVD R R R Double 11 1 Mbytes s max DVD RW RW 11 1 Mbytes s max DVD RAM 4 7GB 6 93 Mbytes s max CD ROM Mode1 7 2 Mbytes s max CLV 1 2m s disc CD R Mode1 7 2 Mbytes s max CLV 1 2m s disc CD RW Mode1 6 0 Mbytes s max CD DA D A E 7 2 Mbytes s max DVD ROM outside 20956 KB sec DVD ROM inside 8100 KB sec DVD 9 Disc Outside 10200 KB sec DVD 9 Disc Inside 4050KB sec DVD R...

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