Acer Aspire V7-582 Service Manual Download Page 228

Page: 228 / 376

4-24

Troubleshooting

Used by Insyde debugger

0xD4

DDT Cable become low speed device

Used by Insyde debugger

0xD5

DDT Cable Transmission Error (Get descriptor
fail)

Used by Insyde debugger

0xD6

DDT Cable Transmission Error (Set Debug
mode fail)

Used by Insyde debugger

0xD7

DDT Cable Transmission Error (Set address fail)

Table 4-11. InsydeH2ODDT Debugger POST Code Table

Functionality Name (Include\

PostCode.h)

PostCode

Description

Summary of Contents for Aspire V7-582

Page 1: ...Aspire V7 582 V5 573 SERVICE GUIDE...

Page 2: ...al magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice There are no rep...

Page 3: ...ocess names are shown in italics Example the DRS5 User s Guide usr local bin fd the TPH15spool_M program Computer output text that represents information displayed on a computer screen such as menus p...

Page 4: ...red in this generic service guide In such cases contact the regional offices or the responsible personnel channel to provide further technical details When ordering FRU parts Check the most up to date...

Page 5: ...s 1 13 Optional Items 1 13 Warranty 1 14 Privacy Control 1 14 Environment 1 14 Notebook Tour 1 15 TouchPad Basics 1 22 Using the Keyboard 1 23 Windows Keys 1 25 Hotkeys 1 26 System Block Diagram 1 28...

Page 6: ...40 Wireless LAN Bluetooth 1 40 3G Card not available in this model 1 40 Card Reader 1 41 Audio Interface 1 41 Audio Codec and Amplifier 1 42 1 0M HD Camera 1 43 VRAM Discrete only 1 43 System Power Ma...

Page 7: ...Method 2 47 CHAPTER 3 Machine Maintenance Procedures Introduction 3 5 General Information 3 5 Recommended Equipment 3 5 Pre disassembly Instructions 3 6 Disassembly Process 3 7 External Module Disass...

Page 8: ...chscreen LCD Reassembly Process 3 55 Replacing the LCD Brackets Touchscreen 3 55 Replacing the eDP and Camera Cable Touchscreen 3 57 Replacing the Camera Module Touchscreen 3 59 Replacing the Touchscr...

Page 9: ...Issues 4 5 LCD Picture Failure 4 7 Touch Panel Responsiveness Issues 4 8 Internal Keyboard Failure 4 9 Touchpad Failure 4 10 Internal Speaker Failure 4 11 Internal Microphone Failure 4 13 Audio and Ca...

Page 10: ...PTER 7 Model Definition and Configuration Acer Aspire V7 582 7 3 Acer Aspire V5 573 7 28 CHAPTER 8 Test Compatible Components Microsoft Windows 8 Environment Test 8 4 CHAPTER 9 Online Support Informat...

Page 11: ...CHAPTER 1 Hardware Specifications...

Page 12: ...4 Environment 1 14 Notebook Tour 1 15 TouchPad Basics 1 22 Using the Keyboard 1 23 Windows Keys 1 25 Hotkeys 1 26 System Block Diagram 1 28 Specification Tables 1 29 Computer specifications 1 29 Syste...

Page 13: ...1 39 Display Supported Resolution GPU Supported Resolution 1 39 LAN Interface 1 40 Wireless LAN Bluetooth 1 40 3G Card not available in this model 1 40 Card Reader 1 41 Audio Interface 1 41 Audio Code...

Page 14: ...1 4...

Page 15: ...00U Dual core processor 15W L2 Cache 3M Smart Cache 3M up to 2 60 GHz SR 170 supporting Intel 64 architecture Intel Smart Cache Intel Core i3 4010U Dual core processor 15W L2 Cache 3M Smart Cache 3M 1...

Page 16: ...esign Mercury free environment friendly 15 6 HD 1366 x 768 resolution LED backlit TFT LCD 200 nit with integrated multi touch supporting 10 finger touch 16 9 aspect ratio Wide viewing angle up to 178...

Page 17: ...enEXR HIgh Dynamic Range HDR technology Shader Model 5 0 Microsoft Direct X 11 OpenGL 4 1 OpenCL v1 1 Triple independent display support 16 7 million colors External resolution refresh rates VGA port...

Page 18: ...6 Gb s Webcam 0 Acer Video Conference featuring Acer Crystal Eye HD webcam with 1280 x 720 resolution 720p HD audio video recording Acer Video Conference Manager software with Video Quality Enhancemen...

Page 19: ...Battery 0 ACPI 3 0 CPU power management standard supports Standby and Hibernation power saving modes Power adapter 3 pin 65W AC adapter Aspire V5 573 V5 573P V7 582P 95 W x 50 D x 25 4 H mm 3 74 x 1 9...

Page 20: ...ss charms application commands and previous applications Media Keys Media control keys printed on keyboard play pause stop previous next volume up volume down Control Keys Windows Key Input and Output...

Page 21: ...ic Maker Jam Netease Cloud Reading Netflix newsXpresso Sohu Video TuneIn Txtr Zinio Entertainment Game Cut The Rope Pinball FX2 by Microsoft Shark Dash Treasures of Montezuma III WildTangent Wordament...

Page 22: ...1 12 Hardware Specifications and Configurations ChaCha iCookBook SE Merriam Webster Rakuten Recipes WeatherBug eCommerce Amazon eBay Meituan Rakuten Gateway...

Page 23: ...urity McAfee Internet Security Suite Trial McAfee Virus Definitions Norton Online Backup Support Aspire V7 582P V7 582PG Sleep Memory Optimizer Smart Timer Utilities Acer Identity Card Acer Instant Up...

Page 24: ...re V5 573G V5 573PG V7 582PG Warranty 0 One year International Travelers Warranty ITW Privacy Control 0 BIOS user supervisor HDD passwords Kensington lock slot Environment 0 Temperature Operating 5 C...

Page 25: ...video communication 2 Display screen Also called Liquid Crystal Display LCD displays computer output configuration may vary by model 3 Keyboard For entering data into your computer 4 TouchPad Touch s...

Page 26: ...1 16 Hardware Specifications and Configurations Figure 1 2 Closed Front View Table 1 2 Closed Front View Icon Item Description 1 Microphone Internal microphone for sound recording...

Page 27: ...odel Table 1 3 Top View Icon Item Description 1 Communication indicator Indicates the computer s wireless 3G Wi Fi connectivity device status Battery Indicates the computer s battery status 1 Charging...

Page 28: ...thernet 10 100 1000 based network 3 USB 2 0 3 0 combo port Connects to USB 2 0 or USB 3 0 devices e g USB mouse USB camera 4 Acer Converter port Converts Display output into VGA 5 HDMI port Supports h...

Page 29: ...ecifications and Configurations 1 19 Figure 1 5 Left View Table 1 5 Left View Icon Item Description 1 USB 2 0 port Connect to USB 2 0 devices e g USB mouse USB camera 2 Power button Turns the computer...

Page 30: ...eadphone Microph one combo jack Connects to audio line out devices e g speakers headphones and accepts inputs from external microphones 2 Card Reader Accepts SD Cards Note Push to remove install the c...

Page 31: ...use Note Do not cover or obstruct the opening of the fan 2 Speakers Emits audio from your computer Icon Function Description Power Indicates the computer s power status Battery Indicates the computer...

Page 32: ...TouchPad keep it and fingers dry and clean The TouchPad is sensitive to finger movement hence the lighter the touch the better the response Tapping too hard will not increase the TouchPad s responsiv...

Page 33: ...operators and Use this mode when doing a lot of numeric data entry If an external keyboard keypad is present When On the system boots with external keyboard keypad Num Lock status ON The internal key...

Page 34: ...caps To simplify the keyboard legend cursor control key symbols are not printed on the keys Desired access Num Lock on Num Lock off Number keys on embedded keypad Type numbers in a normal manner Curs...

Page 35: ...Undo minimize all windows F1 Show the help window E Open Windows Explorer F Search for a file or folder CTRL F Search for computers if you are on a network D Show the desktop L Lock your computer if...

Page 36: ...ables disables the computer s communication devices WIFI 3G and Bluetooth Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external m...

Page 37: ...Decreases the sound volume Fn Home Play Pause Plays or pauses a selected media file Fn Pg Up Stop Stop playing the selected media file Fn Pg Dn Previous Return to the previous media file Fn End Next...

Page 38: ...0 MHZ P13 SPI eDP Haswell ULT 15W Display P41 TPS51211 1 5V_GFX 1 05V_GFX 3V_GFX P37 P39 TPS54318 1 5V TPS51211 1 05V_S5 1 05V TPS51216 1 35V_SUS P38 TPS51622 VCCIN P36 P34 BQ24737A Batery Charger P35...

Page 39: ...Height front to rear 20 22 85 mm 0 79 0 9 in Weight equipped with optical drive flash drive and battery 2 2 kg 4 Cell 4 85 lbs 4 Cell Input power Operating voltage 19V for AC input 15V for DC input Op...

Page 40: ...87E FX Bluetooth Liteon WiFI 2x2 AGN BT4 0 Broadcom 43228 20702 Module Foxconn WiFi 2x2 AGN BT4 0 Broadcom 43228 20702 Module Foxconn WiFi 2x2 AGN BT4 0 Atheros WB222 Liteon WiFi 2x2 AGN BT4 0 Atheros...

Page 41: ...1200 22 4MB BGA 1023 0 65V 1 8V Temperature C Fan Speed RPM SPL Spec dBA Fan on 50 C Fan Off 45 C 2600 26 Fan on 58 C Fan Off 54 C 3950 31 Fan on 64 C Fan Off 61 C 4350 34 Fan on 72 C Fan Off 68 C 485...

Page 42: ...600 2 GB 256 Meg x 64 4 GB 512 Meg x 64 on board memory 4GB DDR3L 1333 1600MHz DIMM socket number 1 socket Supports memory size per socket 2 4 8 GB Supports maximum memory size 12 GB Supports DIMM typ...

Page 43: ...to the USB port directly Yes Features Phantom key auto detect Overlay numeric keypad Support independent pgdn pgup home end keys Support reverse T cursor keys Factory configurable different languages...

Page 44: ...ncy shall be more than 87 that is the average value of 25 50 75 and 100 load with both 115Vac 60Hz and 230Vac 50Hz input voltage condition Item Specification USB compliance level USB 2 0 compliant USB...

Page 45: ...00LT012 WD WD5000LPVT TOSHIBA MQ01ABD050 Capacity GB 320 500 Bytes per sector 512 logical 4096 physical Data heads 2 2 4 2 2 Drive Format Disks 1 1 2 1 1 Spindle speed RPM 5400 Performance Specificati...

Page 46: ...0 typ 170 min Contrast Ratio 500 typ 500 min 860 typ Response Time Optical Rise Time Fall Time msec 8 typ 16 max 8 typ 12 max Typical Power Consumption Watt 3 6 max Include Logic and Blu power Total 3...

Page 47: ...ite Luminance cd m2 also called Brightness 200 typ 5 points average 170 min 5 points average Contrast Ratio 400 min Response Time Optical Rise Time Fall Time msec 16 typ 25 max Typical Power Consumpti...

Page 48: ...g Accessory material ACF Display LCD Total Thickness 6 61MAX Active Area mm 344 2 x 193 5 Transmittance TBD Haze TBD Item Specification Vendor Model name Brightness conditions Input voltage v Input cu...

Page 49: ...ng Blu ray Disc Superior image quality with sharper more colorful images Playback of Blue ray disc S3D content using HDMI 1 4a specification compliant with 3D DirectX Video Acceleration DXVA support f...

Page 50: ...t and MS Wake up frame in both ACPI and APM Max payload size 128 bytes read request size 4096 bytes Item Specifications Module Liteon 3rd WiFi 2x2 AGN BT4 0 Broadcom 43228 20702 Foxconn 3rd WiFi 2x2 A...

Page 51: ...classes Supports SD Card 4 bit On chip MOSFET with 800mA capability for direct power control of all types memory cards Supports both Windows and Mac OS Item Specification Audio Controller Realtek ALC3...

Page 52: ...Microphone Security Control Please contact Conexant Sales FAE for additional confidential document to disable the bit in microphone from the BIOS Exceeds Windows Vista and Windows 7 Desktop and Notebo...

Page 53: ...SF167A 11P2SF167B Sensor Type OmniVision OV9726 OmniVision OV9726 Feature Automatic Exposure Control AE Automatic While Balance AWB and Automatic Gain Control AGC Pixel Resolution 1280 x 800 HD Fix Fo...

Page 54: ...Item Specification System state System on Blue System off Blue and orange color off Stand by Breeze mode Orange 1 sec on 3 sec off Hibernation Mode N A Battery state Full charging Blue Battery chargi...

Page 55: ...CPI Compliant System IRQ16 NVIDIA GeForce GT 750M IRQ18 Qualcomm Atheros AR5BWB222 Wireless Network Adapter Synaptics SMBus Driver IRQ22 High Definition Audio Controller IRQ23 Intel R 8 Series USB Enh...

Page 56: ...oller 0040 0043 System timer 004E 004F Motherboard resources 0050 0053 System timer 0060 0060 Standard PS 2 Keyboard 0061 0061 Motherboard resources 0062 0062 Microsoft ACPI Compliant Embedded Control...

Page 57: ...urces 3000 3FFF Intel R 8 Series PCI Express Root Port 5 9C18 3F80 3FFF NVIDIA GeForce GT 720M 4000 40FF Realtek PCIe GBE Family Controller 4000 4FFF Intel R 8 Series PCI Express Root Port 4 9C16 5000...

Page 58: ...1 48 Hardware Specifications and Configurations...

Page 59: ...CHAPTER 2 System Utilities...

Page 60: ...HDD Password 2 22 Miscellaneous Tools 2 25 Creating a WINPE x64 bootable USB Flash disk 2 25 Using DMI Tools 2 30 Read Write Product Name 2 34 Enable Disable SLIC Software Licensing Internal Code 2 3...

Page 61: ...Enabled To change the boot device without entering the BIOS SETUP press F12 during POST to enter the multi boot menu Navigating the BIOS Utility 0 Six menu options are Information Main Security Boot...

Page 62: ...processing unit type and speed of system CPU Speed Speed of the CPU HDD Model Name Model name of HDD hard disk drive installed on primary IDE master HDD Serial Number Serial number of HDD installed on...

Page 63: ...ersion of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system Manufacturer Name Manufacturer of system UUID Universally Uniqu...

Page 64: ...Network Boot Option to boot system from LAN local area network Option Enabled or Disabled F12 Boot Menu Option to use boot menu during POST Option Enabled or Disabled D2D Recovery Option to use D2D R...

Page 65: ...en or Set Set Supervisor Password Option to set supervisor password N A Set User Password Option to set user password N A Set HDD Password Option to set HDD password N A Supervisor Password Is Item Sp...

Page 66: ...word can only be cleared by initiating the Crisis Disk Recovery procedure Refer to Crisis Disk Recovery Disabled or Enabled Secure Boot Mode Display current Secure Boot Mode Status Standard Default Op...

Page 67: ...et Supervisor Password and press Enter The Set Supervisor Password dialog box appears Figure 2 5 Set Supervisor Password 2 Type current password in Enter Current Password field and press Enter 3 Press...

Page 68: ...as follows Figure 2 7 Setup Notice The password setting is complete after the user presses Enter If the password entered does not match the current password the screen shows the Setup Warning dialog...

Page 69: ...bay Use and keys to select a device and press F5 or F6 to change the value Figure 2 10 BIOS Boot Boot Mode Item Specific Help Use or to select a 3 7 device then press F6 to move it up the list or F5 t...

Page 70: ...4 Exit Parameters Parameter Description Exit Saving Changes Exit BIOS utility and save setup item changes to system Exit Discarding Changes Exit BIOS utility without saving setup item changes to syste...

Page 71: ...ry Disc is not available create one before Flash utility is used NOTE NOTE Do not install memory related drivers XMS EMS DPMI when Flash is used NOTE NOTE Use AC adaptor power supply when running Flas...

Page 72: ...Insert the USB Flash Disk into the system and power on the system 4 Press F2 during boot and change the BIOS Main menu item F12 Boot Menu to Enabled Figure 2 12 F12 Boot Menu enable 5 Change the BIOS...

Page 73: ...update BIOS 9 Flash process begins as shown in Figure 2 15 Figure 2 15 DOS Flash Process 10 System will restart automatically when finished 11 Press F2 during the POST power on self test screen to en...

Page 74: ...sage is shown Figure 2 17 Plug in the AC power to continue Figure 2 17 AC Power Warning CAUTION The BIOS Boot menu item Boot Mode has to set to Legacy mode before starting flash BIOS to activate the D...

Page 75: ...Run as admin 4 System will switch to DOS mode and begin to Flash BIOS as shown in Figure 2 15 5 System will restart automatically when the Flash Process finished 6 Press F2 during boot to enter Setup...

Page 76: ...2 18 System Utilities Figure 2 20 No AC Power Detected 1 or 2 Figure 2 21 No AC Power Detected 2 of 2...

Page 77: ...tatus dialog Figure 2 22 Enter Supervisor Password 3 Press Enter and select Enter Unlock Password Figure 2 23 Enter Unlock Password 4 A window with a backdoor key appears Figure 2 24 Supervisor Backdo...

Page 78: ...ion 10 Press F10 to Save and exit 11 Press F12 during the POST power on self test screen to enter the Boot Menu Select USB HDD and boot to DOS Figure 2 27 Selecting HDD 12 In DOS mode input unlockHD X...

Page 79: ...Setup Menu 15 Under Security select Set Supervisor Password and input the backdoor password again example here is 61789574 to clear the Supervisor password Figure 2 29 Enter backdoor Password in BIOS...

Page 80: ...during boot to enter BIOS Menu The Harddisk Security dialog box appears Figure 2 30 Harddisk Security 2 When the user keys in the wrong password three times the system shows the Error Status dialog Fi...

Page 81: ...USB Flash Disk into another system and power on the system 8 Press F2 during boot and change the BIOS Main menu item F12 Boot Menu to Enabled Figure 2 34 F12 Boot Menu enable 9 Change the BIOS Boot me...

Page 82: ...password example here is 77648238 Figure 2 37 Getting backdoor HDD password 13 On the system with the locked HDD password enter the backdoor password in the window with the backdoor key Refer to Figur...

Page 83: ...E x64 bootable USB drive perform the following 1 Copy winpe4 0 x64 gho and ghost32 exe to the desktop 2 Copy winpe4 0 x64 gho to C 3 Insert a USB Flash disk 4 Double click ghost32 exe on the desktop t...

Page 84: ...26 System Utilities 6 Select Local Disk From Image Figure 2 41 Creating an Image 7 The Image file name to restore from dialog has opened Choose the winpe4 0 x64 gho file in C Figure 2 42 Image File Na...

Page 85: ...file name has been set Select the local destination drive by clicking on the drive number Figure 2 43 Selecting the Local Destination Drive 9 Click OK to edit the setting properties Figure 2 44 Editi...

Page 86: ...s shown on the screen Click Yes to proceed Figure 2 45 Confirmation Message 11 Once executed the Progress Indicator bar shows the current progress It is strongly recommended to stop any operations whe...

Page 87: ...ed on the screen when the process is finished Click Continue Figure 2 47 Clone Completed 13 Select Quit Click Yes when the Quit Symantec Ghost dialog box is shown 14 The WINPE bootable USB drive has b...

Page 88: ...sending information to the operating system Windows etc There are two methods to update the DMI Pool Data as follows Method 1 0 To update the DMI Pool under DOS mode perform the following 1 Prepare a...

Page 89: ...QDMI Rslic Read SLIC status DQDMI Wslic number Write SLIC status 0 Disable 1 Enable DQDMI Rmac Read LAN MAC address DQDMI Wmac string Write LAN MAC address 6 characters DQDMI Rmbsn Read Mainboard Seri...

Page 90: ...x86 bootable USB Flash Disk 4 For WinPE x64 copy wqdmix64 exe to a WINPE x64 bootable USB Flash Disk Rename the filename from wqdmix64 exe to wqdmi exe 5 Insert the USB Flash Disk and power on the sys...

Page 91: ...reen to enter the Boot Menu Select USB HDD and boot to WINPE Mode Figure 2 55 Selecting HDD 10 Enter d and press Enter to switch to D drive 11 Type wqdmi exe and press Enter to check the command and t...

Page 92: ...WQDMI Wp P3 171 WQDMI Quanta NB4 DMI tool for Windows Version 0 03 2013 04 18 Based on EEPROM V2 11 spec If you want to use SPACE character in your string please use to replace it Input data is P3 171...

Page 93: ...able SLIC C DMI WQDMI Rslic WQDMI Quanta NB4 DMI tool for Windows Version 0 03 2013 04 18 Based on EEPROM V2 11 spec If you want to use SPACE character in your string please use to replace it EEPROM d...

Page 94: ...s C DMI WQDMI Rmac WQDMI Quanta NB4 DMI tool for Windows Version 0 03 2013 04 18 Based on EEPROM V2 11 spec If you want to use SPACE character in your string please use to replace it EEPROM data is FF...

Page 95: ...WQDMI Quanta NB4 DMI tool for Windows Version 0 03 2013 04 18 Based on EEPROM V2 11 spec If you want to use SPACE character in your string please use to replace it EEPROM data is 12345678901234567890...

Page 96: ...B4 DMI tool for Windows Version 0 03 2013 04 18 Based on EEPROM V2 11 spec If you want to use SPACE character in your string please use to replace it EEPROM data is 1234567890123456789012 C DMI WQDMI...

Page 97: ...13 04 18 Based on EEPROM V2 11 spec If you want to use SPACE character in your string please use to replace it EEPROM data is 12345678901234567890123456789012 C DMI WQDMI Wasset 1234567890123456789012...

Page 98: ...e C DMI WQDMI Rm WQDMI Quanta NB4 DMI tool for Windows Version 0 03 2013 04 18 Based on EEPROM V2 11 spec If you want to use SPACE character in your string please use to replace it EEPROM data is ACER...

Page 99: ...d on EEPROM V2 11 spec If you want to use SPACE character in your string please use to replace it EEPROM data is 5C09D13E1ACDCEACE08E00269E9E2D22 C DMI WQDMI Wuuid 12345678901234567890123456789012 WQD...

Page 100: ...olding the Power button for 4 seconds Figure 2 74 WQDMI S Command Prompt IMPORTANT Do not remove the AC adapter during shutdown It will cause the EEPROM to lose the data C DMI WQDMI GWuuid WQDMI Quant...

Page 101: ...and power on the system 3 Press F2 during boot and change the BIOS Main menu item F12 Boot Menu to Enabled Figure 2 75 F12 Boot Menu enable 4 Change the BIOS Boot menu item Boot Menu to Legacy Figure...

Page 102: ...MAC address 8 Enter DQDMI Wmac XXXXXXXXXXXX where XXXXXXXXXXXX is a MAC ID example here is FFFFFFFFFFFF and press Enter Figure 2 79 Write LAN MAC address 9 Press and hold the Power button for 1 sec to...

Page 103: ...k root directory 5 Power off and insert the USB Flash Disk 6 Ensure the AC adapter is plugged into the system 7 Press and hold the Fn Esc keys and then press and hold the Power button Figure 2 80 Keyb...

Page 104: ...ties Figure 2 82 Crisis Recovery Process 11 Press F2 during the POST power on self test screen to enter the BIOS 12 Ensure the System BIOS Version is the same as the crisis BIOS version Figure 2 83 Sy...

Page 105: ...leted it is necessary to rebuild iFFS partition and Express Cache partition To rebuild the iFFS partition 1 Create a text file Creatisrt txt with the following content Figure 2 84 Creatisrt txt 2 Copy...

Page 106: ...7 Change to Volume D 8 Enter Diskpart s Creartisrt txt in the command prompt to create the iFFS partition Figure 2 88 Diskpart 9 Type Exit in the command prompt to exit WinPE 10 Remove the USB flash d...

Page 107: ...System Utilities 2 49 Figure 2 89 Windows key X 12 Select the Disk Management option 13 Check Disk 1 partition and ensure the iFFS partition is created Figure 2 90 iFFS partition...

Page 108: ...1 ExpressCache Uninstall 4 When the uninstall is complete reboot the system 5 After rebooting into Win8 press theWindows Key X simultaneously to show the menu 6 Select the File explorer option 7 Enter...

Page 109: ...u 12 Select the Disk Management option 13 Check Disk 1 partition and ensure the ExpressCache partition is created Figure 2 93 ExpressCache Disk Management Verify 14 Press theWindows Key X simultaneous...

Page 110: ...2 52 System Utilities...

Page 111: ...CHAPTER 3 Machine Maintenance Procedures...

Page 112: ...MA 3 26 Mainboard Removal 3 28 Speaker Module Removal 3 31 Microphone Module Removal 3 33 Top Assembly Removal 3 35 IO Board Removal 3 37 LCD Module Disassembly Process 3 39 LCD Module Disassembly Flo...

Page 113: ...e Module 3 73 Replacing the Speaker Module 3 75 Replacing the Mainboard 3 77 Replacing the Thermal Cap UMA 3 79 Replacing the Thermal Module UMA 3 80 Replacing the Thermal Module Discrete 3 82 Replaci...

Page 114: ...3 4...

Page 115: ...represent the final product color or configuration Cable paths and positioning may also differ from the actual model During the removal and installation of components make sure all available cable ch...

Page 116: ...bly Instructions 0 Do the following prior to starting any maintenance procedures 1 Remove power A from the system and peripherals Figure 3 1 2 Remove all cables from system Figure 3 1 AC Adapter Outle...

Page 117: ...nce to avoid damage to any of the hardware components For example when removing the mainboard remove first the keyboard and the LCD module then disassemble the inside assembly frame in that order Tabl...

Page 118: ...3 8 Machine Maintenance Procedures External Module Disassembly Process 0 External Modules Disassembly Flowchart 0 SD Dummy Card...

Page 119: ...Machine Maintenance Procedures 3 9 SD Dummy Card Removal 0 1 Push SD dummy card A in to release it from the spring latch Figure 3 2 2 Remove SD dummy card A Figure 3 2 Figure 3 2 SD Dummy Card A...

Page 120: ...ncluded as part of the top assembly and can not be disassembled In the event that the touchpad can no longer be used replace the entire top assembly Base Cover Battery Pack HDD Module Thermal Module U...

Page 121: ...moval M2 5 3 0 I 1 86 M9YN7 002 WLAN Module Removal M2 5 3I 1 86 PSR07 002 Thermal Module Discrete Removal M2 5 3I 1 86 S8507 001 Mainboard Removal M2 5 6 I 2 86 A08V7 004 M2 5 3I 3 86 PSR07 002 Speak...

Page 122: ...oval 1 Remove seventeen 17 screws from the base cover Figure 3 3 Figure 3 3 Base Cover Screw Location 2 Carefully pry up the base cover starting from rear of the system at the LCD hinges Refer to Figu...

Page 123: ...Machine Maintenance Procedures 3 13 ID Size Torque Quantity Screw Type Red Call out M2 5 6 I 2 4 0 2KGF CM 17...

Page 124: ...r Removal 1 Disconnect the battery cable A from the mainboard connector B Figure 3 5 2 Remove one 1 screw C securing the battery pack in place Figure 3 5 Figure 3 5 Battery Cable and Screw 3 Lift the...

Page 125: ...Machine Maintenance Procedures 3 15 IMPORTANT Follow local regulations for battery disposal ID Size Torque Quantity Screw Type C M2 5 3 0 I 1 8 0 2KGF CM 1...

Page 126: ...quisite Battery Pack Removal 1 Find HDD module A on the top assembly as shown in Figure 3 7 2 Disconnect HDD cable from the mainboard connector D Figure 3 7 Figure 3 7 Component Location 3 Grasp and r...

Page 127: ...Machine Maintenance Procedures 3 17 4 Remove HDD cable from HDD connector C Figure 3 9 Figure 3 9 HDD Cable C...

Page 128: ...In line Memory Module Removal 0 Prerequisite Battery Pack Removal 1 Find DIMM B on the top assembly Refer to Figure 3 7 2 Push DIMM clips A outwards Figure 3 10 3 Remove DIMM from mainboard connector...

Page 129: ...p assembly Refer to Figure 3 7 2 Disconnect WLAN antenna B connected to WLAN card Figure 3 11 3 Remove one 1 screw A securing the WLAN module in place Figure 3 11 Figure 3 11 WLAN Module 4 Remove WLAN...

Page 130: ...ck Removal 1 Find DC in cable D on the top assembly Refer to Figure 3 7 2 Disconnect DC in cable from the mainboard connector A Figure 3 13 3 Remove DC in cable B from the cable guides Figure 3 13 4 R...

Page 131: ...DC in Jack Removal 1 Find the thermal module A on the mainboard Figure 3 14 Figure 3 14 Thermal Module Discrete Location 2 Disconnect the eDP cable from the mainboard connector A and remove the cable...

Page 132: ...ainboard connectors Figure 3 15 5 Loosen five 5 captive screws A in numerical order from one 1 to five 5 Figure 3 16 Figure 3 16 Thermal Module Discrete Screws 6 Loosen two 2 captive screws B Figure 3...

Page 133: ...Machine Maintenance Procedures 3 23 ID Size Torque Quantity Screw Type C M2 5 3I 2 0 0 2KGF CM 1...

Page 134: ...e Battery Pack Removal 1 Find the thermal module A on the mainboard Figure 3 18 Figure 3 18 Thermal Module UMA Location 2 Disconnect WLAN antenna A connected to WLAN card and remove the WLAN antenna f...

Page 135: ...rs Figure 3 19 4 Loosen three 3 captive screws G in numerical order from one 1 to three 3 Figure 3 20 Figure 3 20 Thermal Module UMA Screws 5 Loosen one 1 captive screws E Figure 3 20 6 Remove the the...

Page 136: ...fer to Figure 3 18 2 Disconnect the eDP cable from the mainboard connector A Figure 3 22 Figure 3 22 Thermal Cap UMA 3 Disconnect the DC in cable from the mainboard connector B Figure 3 22 4 Remove eD...

Page 137: ...Machine Maintenance Procedures 3 27 6 Remove the thermal cap from the mainboard Figure 3 24 Figure 3 24 Removing the Thermal Cap UMA...

Page 138: ...sconnect touchpad FPC from mainboard connector C Figure 3 25 4 Disconnect keyboard FPC from mainboard connector D Figure 3 25 5 Disconnect HDD cable from mainboard connector E Figure 3 25 6 Disconnect...

Page 139: ...ure 3 26 Mainboard Screw Location 10 Remove the Mainboard by gently lifting it from the top assembly Figure 3 27 Figure 3 27 Mainboard Removal CAUTION Make sure all cables are moved away from the devi...

Page 140: ...IMPORTANT Circuit boards 10 cm have been highlighted with a yellow rectangle as shown in Figure 3 28 Remove the circuit board and follow local regulations for disposal ID Size Torque Quantity Screw T...

Page 141: ...emoval 0 Prerequisite Mainboard Removal 1 Remove six 6 screws A securing the speaker module in place Figure 3 29 Figure 3 29 Speaker Screw Location 2 Remove Speaker Module B from the top assembly as s...

Page 142: ...3 32 Machine Maintenance Procedures ID Size Torque Quantity Screw Type A M2 5 3 0 I 1 8 0 2KGF CM 6...

Page 143: ...1 Remove one 1 screw A securing the microphone module in place Figure 3 31 Figure 3 31 Microphone Module Screw Location 2 Remove the microphone cable from the cable guides B Figure 3 31 3 Remove the m...

Page 144: ...3 34 Machine Maintenance Procedures ID Size Torque Quantity Screw Type B M2 0 4 2 0 1 8 0 2KGF CM 1...

Page 145: ...Removal 1 Remove three 3 screws A securing the right hinge in place Figure 3 33 2 Rotate the right hinge B to a vertical position Figure 3 33 Figure 3 33 Right Hinge 3 Gently lift away the top assemb...

Page 146: ...moved away from the device to avoid damage during removal NOTE NOTE The touchpad is included as part of the top assembly and can not be disassembled In the event that the touchpad can no longer be use...

Page 147: ...l 1 Find the IO board A on the top assembly Figure 3 36 Figure 3 36 IO Board Location 2 Disconnect IO board FPC C from IO board connector B Figure 3 37 3 Remove one 1 screw D securing the IO board in...

Page 148: ...3 38 Machine Maintenance Procedures ID Size Torque Quantity Screw Type D M2 5 3I 2 0 0 2KGF CM 1...

Page 149: ...Disassembly Flowchart 0 Table 3 4 LCD Module Screw List Step Size Quantity Acer Part No LCD Panel Removal M2 0 2 5 I 4 86 M9YN7 001 LCD Bracket Removal M2 5 3I 6 86 PSR07 002 M2 0 2 5 I 6 86 M9YN7 001...

Page 150: ...embly Removal 1 Lift up the top edge of the bezel by releasing it from the latches Figure 3 38 Figure 3 38 LCD Bezel 2 Continue along the sides of the bezel until all the latches have been released Fi...

Page 151: ...emoval 1 Find the LCD panel B in the LCD cover Figure 3 40 Figure 3 40 LCD Panel 2 Remove the four 4 screws D securing the LCD panel in place Figure 3 40 3 Remove the clear mylar tape E securing the e...

Page 152: ...nel connector F Figure 3 42 Figure 3 42 eDP Connector 5 Remove the LCD panel from the LCD cover CAUTION Make sure the eDP and camera cable is moved away from the device to avoid damage during LCD Pane...

Page 153: ...val 1 Find the camera module A on the LCD cover Figure 3 40 2 Disconnect the camera cable B from connector C Figure 3 43 NOTE NOTE Use care not to damage the cable Figure 3 43 Camera Cable 3 Lift the...

Page 154: ...amera Module Removal 1 Find the LCD brackets C in the LCD cover Figure 3 40 2 Remove twelve 12 screws securing the LCD bracket in place Figure 3 45 Figure 3 45 LCD Bracket Screw Location 3 Remove left...

Page 155: ...Procedures 3 45 4 Remove right LCD bracket from the LCD cover Figure 3 47 Figure 3 47 Right LCD Bracket ID Size Torque Quantity Screw Type Red Call out M2 5 3I 2 0 0 2KGF CM 6 Green Call out M2 0 2 5...

Page 156: ...ra Cable Removal 0 Prerequisite LCD Brackets Removal 1 Remove the eDP and camera cable from the cable guides Figure 3 48 Figure 3 48 eDP Cable 2 Remove the eDP and camera cable from the LCD cover Figu...

Page 157: ...hscreen LCD Module Disassembly Flowchart 0 Table 3 5 LCD Module Screw List Step Size Quantity Acer Part No LCD Bracket Removal M2 0 3 0 6 86 S8507 001 M2 5 3 5 6 86 M9YN7 003 LCD Module Touchscreen LC...

Page 158: ...ite Top Assembly Removal 1 Use a flat plastic pry to carefully pry apart the touchscreen LCD and the LCD cover along the bottom edge and sides Figure 3 50 Figure 3 50 Touchscreen LCD 2 Remove the touc...

Page 159: ...Prerequisite Touchscreen LCD Removal 1 Find the camera module A on the touchscreen assembly Figure 3 52 Figure 3 52 Camera Module Touchscreen Location 2 Lift the camera module from its slot as shown...

Page 160: ...rocedures 3 Disconnect the camera cable B from connector C and remove the camera module from the toushcreen assembly Figure 3 54 NOTE NOTE Use care not to damage the cable Figure 3 54 Removing the Cam...

Page 161: ...Camera Module Removal Touchscreen 1 Remove the clear mylar tape A securing the eDP and camera cable to the LCD panel Figure 3 55 Figure 3 55 eDP Mylar Touchscreen 2 Disconnect the eDP and camera cable...

Page 162: ...e eDP and camera cable E from the LCD panel connector D Figure 3 57 Figure 3 57 Disconnecting from LCD panel 4 Peel the eDP and camera cable from the touchscreen LCD panel and remove the cable Figure...

Page 163: ...reen 0 Prerequisite Touchscreen LCD Removal 1 Remove twelve 12 screws securing the LCD bracket in place Figure 3 59 Figure 3 59 LCD Bracket Screw Location Touchscreen 2 Remove left LCD bracket from th...

Page 164: ...Procedures 3 Remove right LCD bracket from the LCD cover Figure 3 61 Figure 3 61 Right LCD Bracket Touchscreen ID Size Torque Quantity Screw Type Red Call out M2 5 3 5 2 0 0 2KGF CM 6 Green Call out...

Page 165: ...embly Process 0 Replacing the LCD Brackets Touchscreen 0 1 Place the right LCD bracket on the LCD cover Figure 3 62 Figure 3 62 Right LCD Bracket Touchscreen 2 Place the left LCD bracket on the LCD co...

Page 166: ...ll and secure twelve 12 screws to the LCD brackets on the LCD cover Figure 3 64 Figure 3 64 LCD Bracket Screw Location Touchscreen ID Size Torque Quantity Screw Type Red Call out M2 5 3 5 2 0 0 2KGF C...

Page 167: ...hscreen 0 1 Adhere the eDP and camera cable to the touchscreen LCD panel as shown in Figure 3 65 Figure 3 65 Replacing eDP cable Touchscreen 2 Connect the eDP and camera cable E to the LCD panel conne...

Page 168: ...the eDP and camera cable C to the digitizer connector B Figure 3 67 Figure 3 67 Connecting to the digitizer 1 Replace the clear mylar tape A securing the eDP and camera cable to the LCD panel Figure...

Page 169: ...camera cable B from connector C Figure 3 69 NOTE NOTE Use care not to damage the cable Figure 3 69 Connecting the Camera Module Touchscreen 2 Place the camera module A on the LCD cover and secure it i...

Page 170: ...LCD 0 1 Place the touchscreen LCD on the LCD cover Figure 3 71 Figure 3 71 Placing the Touchscreen LCD 2 Press along the sides and bottom edge of the touchscreen panel to secure the latches to the LCD...

Page 171: ...Machine Maintenance Procedures 3 61 3 Press the two 2 LCD hinge covers together to secure the latches to the LCD module Figure 3 73 Figure 3 73 Replacing the Touchscreen LCD...

Page 172: ...ine Maintenance Procedures LCD Reassembly Process 0 Replacing the eDP and Camera Cable 0 1 Secure the the eDP and camera cable along the cable guides Figure 3 74 Figure 3 74 Replacing the eDP and came...

Page 173: ...Procedures 3 63 Replacing the LCD Brackets 0 1 Place the right LCD bracket on the LCD cover Figure 3 75 Figure 3 75 Right LCD Bracket 2 Place the left LCD bracket on the LCD cover Figure 3 76 Figure 3...

Page 174: ...stall and secure twelve 12 screws securing the LCD bracket to the LCD cover Figure 3 77 Figure 3 77 LCD Bracket Screw Location ID Size Torque Quantity Screw Type Red Call out M2 5 3I 2 0 0 2KGF CM 6 G...

Page 175: ...the camera module A on the LCD cover and secure it in place with adhesives Figure 3 78 Figure 3 78 Replacing the Camera Module 2 Connect the camera cable B to connector C Figure 3 79 NOTE NOTE Use ca...

Page 176: ...Replacing the LCD Panel 0 1 Connect the eDP cable D to the LCD panel connector C Figure 3 80 Figure 3 80 eDP Connector 2 Adhere the clear mylar tape B to secure the eDP cable to the LCD panel Figure...

Page 177: ...rews A securing the LCD panel to the LCD cover Figure 3 82 Figure 3 82 LCD Panel CAUTION Make sure the eDP and camera cable is moved away from the device to avoid damage during installation ID Size To...

Page 178: ...1 Press the two 2 LCD hinge covers together to secure the latches to the LCD module Figure 3 83 Figure 3 83 Replacing the LCD Bezel 2 Press along the edges of the LCD bezel to secure the latches to t...

Page 179: ...IO Board 0 1 Place the IO board A on the top assembly Figure 3 85 Figure 3 85 IO Board Location 2 Install and secure one 1 screw D securing the IO board in place Figure 3 86 3 Connect the IO board FPC...

Page 180: ...3 70 Machine Maintenance Procedures ID Size Torque Quantity Screw Type D M2 5 3I 2 0 0 2KGF CM 1...

Page 181: ...D module as shown in Figure 3 87 Figure 3 87 Replacing the Top Assembly 2 Lay the top assembly face down and rotate the right hinge B to a horizontal position Figure 3 88 3 Install and secure three 3...

Page 182: ...2 Machine Maintenance Procedures CAUTION Make sure all cables and antennas are moved away from the device to avoid damage during installation ID Size Torque Quantity Screw Type A M2 5 6 I 2 4 0 2KGF C...

Page 183: ...le C on the top assembly as shown in Figure 3 89 Figure 3 89 Replacing the Microphone Module 2 Install and secure one 1 screw A securing the microphone module in place Figure 3 90 Figure 3 90 Micropho...

Page 184: ...3 74 Machine Maintenance Procedures ID Size Torque Quantity Screw Type B M2 0 4 2 0 1 8 0 2KGF CM 1...

Page 185: ...r Module B on the top assembly as shown in Figure 3 91 Figure 3 91 Replacing the Speaker Module 2 Install and secure six 6 screws A securing the speaker module in place Figure 3 92 3 Secure the speake...

Page 186: ...3 76 Machine Maintenance Procedures ID Size Torque Quantity Screw Type A M2 5 3 0 I 1 8 0 2KGF CM 6...

Page 187: ...te the left hinge H to a horizontal position to lay against the mainboard Figure 3 94 3 Install and secure two 2 screws G securing the left hinge in place Figure 3 94 4 Install and secure three 3 scre...

Page 188: ...D Figure 3 95 8 Connect the touchpad FPC to mainboard connector C Figure 3 95 9 Connect the microphone cable to the mainboard connector B Figure 3 95 10 Connect the speaker cable to the mainboard con...

Page 189: ...Figure 3 96 Thermal Cap UMA Screws 2 Tighten two 2 captive screws D Figure 3 96 3 Secure the eDP and DC in cable along the cable guides C Figure 3 97 Figure 3 97 Thermal Cap UMA 4 Connect the DC in ca...

Page 190: ...use Eapus XR PE 1 Remove all traces of thermal grease from CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Apply small amount of thermal gre...

Page 191: ...s 3 81 6 Connect the thermal cables C to the mainboard connectors Figure 3 99 Figure 3 99 Thermal Module UMA 7 Disconnect WLAN antenna A connected to WLAN card and remove the WLAN antenna from the cab...

Page 192: ...pads are approved for use Eapus XR PE 1 Remove all traces of thermal grease from CPU using a lint free cloth or cotton swab and Isopropyl Alcohol Acetone or other approved cleaning agent 2 Apply small...

Page 193: ...he thermal module in place Figure 3 101 7 Connect the thermal cables E to the mainboard connectors Figure 3 102 Figure 3 102 Thermal Module 8 Secure the WLAN antenna along the cable guides D Figure 3...

Page 194: ...3 84 Machine Maintenance Procedures 11 Connect the eDP and camera cable to the mainboard connector A Figure 3 102 ID Size Torque Quantity Screw Type C M2 5 3I 2 0 0 2KGF CM 1...

Page 195: ...the DC in Jack 0 1 Place the DC in Jack and cable C on the top assembly Figure 3 103 2 Secure the DC in cable B along the cable guides Figure 3 103 3 Connect the DC in cable to the mainboard connector...

Page 196: ...into mainboard connector D Figure 3 104 Figure 3 104 Replacing the WLAN Module 2 Install and secure one 1 screw A to the WLAN module Figure 3 105 Figure 3 105 WLAN Module 3 Connect the main B and aux...

Page 197: ...87 Replacing the DIMM Dual In line Memory Module 0 1 Insert the DIMM into the mainboard connector B Figure 3 106 2 Push down on the DIMM until the module chips A lock into position Figure 3 106 Figur...

Page 198: ...ard Disk Drive Module 0 3 Connect the HDD cable to HDD connector C Figure 3 107 Figure 3 107 HDD Cable 4 Place the HDD module A on the top assembly Figure 3 108 Figure 3 108 HDD Module 5 Connect the H...

Page 199: ...Machine Maintenance Procedures 3 89 Figure 3 109 Connecting HDD B...

Page 200: ...ace the battery pack D on the system Figure 3 110 Figure 3 110 Replacing the Battery 2 Install and secure one 1 screw C to the battery pack Figure 3 111 Figure 3 111 Battery Cable and Screw 3 Connect...

Page 201: ...Machine Maintenance Procedures 3 91 ID Size Torque Quantity Screw Type C M2 5 3 0 I 1 8 0 2KGF CM 1...

Page 202: ...nd align it properly to the edge of the system Figure 3 112 Figure 3 112 Replacing the Base Cover 2 Press downwards on the system to engage the tabs Make sure all the tabs are fully engaged 3 Install...

Page 203: ...Machine Maintenance Procedures 3 93 ID Size Torque Quantity Screw Type Red Call out M2 5 6 I 2 4 0 2KGF CM 17...

Page 204: ...ne Maintenance Procedures External Module Reassembly Process 0 Replacing the SD Dummy Card 0 1 Insert SD dummy card A Figure 3 114 2 Push card until spring latch locks Figure 3 114 Figure 3 114 SD Dum...

Page 205: ...CHAPTER 4 Troubleshooting...

Page 206: ...Failure 4 7 Touch Panel Responsiveness Issues 4 8 Internal Keyboard Failure 4 9 Touchpad Failure 4 10 Internal Speaker Failure 4 11 Internal Microphone Failure 4 13 Audio and Card Reader Failure 4 14...

Page 207: ...s 1 Obtain as much detailed information as possible about the problem 2 If possible verify the symptoms by re creating the failure through diagnostic tests or repeating the operation that led to the p...

Page 208: ...en the computer and the electrical outlet Plug the computer directly into a known serviceable electrical outlet 4 Disconnect the power and open the casing to check the thermal unit and fan airways are...

Page 209: ...procedures 2 Make sure the computer has power by checking for one of the following Fans start up Status LEDs illuminate If no power refer to Power On Issues 3 Drain stored power by removing the power...

Page 210: ...nning on battery alone as this may reduce display brightness 2 Adjust the brightness to its highest level Refer to the User Manual for instructions on adjusting the settings If the display is too dim...

Page 211: ...7 LCD Picture Failure 0 If the LCD fails perform the following Figure 4 3 LCD Failure Start Check LCD module Swap LCD cable LCD panel OK NG Check MB LCD connector and cable Reassemble Re plug LCD cab...

Page 212: ...ns field check the boxes for Resume and Enable Barcode and set the Barcode Length to 12 8 Once the barcode is detected as correct click Start to begin testing 9 Follow the on screen indicators to comp...

Page 213: ...hooting 4 9 Internal Keyboard Failure 0 If the Keyboard fails perform the following Figure 4 4 Keyboard Failure No No START Keyboard FPC well connected Connect it well Keyboard OK Replace keyboard Rep...

Page 214: ...ouchpad Failure 0 If the Touchpad fails perform the following Figure 4 5 Touchpad Failure Start OK NG OK NG Check M B T P FFC Re assemble the T P FFC to M B Check TouchPad Swap Reassemble the T P boar...

Page 215: ...em Device Manager Check the Device Manager to determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under...

Page 216: ...ice green check mark NOTE NOTE If Speakers does not show right click on the Playback tab and select Show Disabled Devices clear by default 7 Select Speakers and click Configure to start Speaker Setup...

Page 217: ...Right click on the microphone and select Enable 4 Select the microphone then click Properties Select the Levels tab 5 Increase the volume to the maximum setting and click OK 6 Test the microphone hard...

Page 218: ...and card reader on the left side fails perform the following Figure 4 8 USB Failure NOTE NOTE The Card Reader device will disappear in device manager for power saving if there is no card inserted Try...

Page 219: ...Troubleshooting 4 15 Other Functions Failure 0 1 Check if drives are functioning correctly 2 Check if external modules are functioning correctly 3 Change mainboard to check if current one is defective...

Page 220: ...incorrect whether a short circuit is suspected or whether the system is inoperative Perform the following procedures to isolate the failing FRU do not isolate non defective FRU NOTE NOTE Verify that...

Page 221: ...e Table Functionality Name Include PostCode h Phase Post Code Description SEC_SYSTEM_POWER_ON SEC 01 CPU power on and switch to Protected mode SEC_BEFORE_MICROCODE_PATCH SEC 02 Patching CPU microcode...

Page 222: ...egion PEI_HECI_INIT PEI 7C HECI Initial PEI_WATCHDOG_INIT PEI 7D Watchdog timer Initial PEI_MEMORY_INIT PEI 7E Memory Initial for Normal boot PEI_MEMORY_INIT_FOR_CRISIS PEI 7F Memory Initial for Crisi...

Page 223: ...DXE 49 Identify Flash device DXE_FTW_INIT DXE 4A Fault Tolerant Write verification DXE_VARIABLE_INIT DXE 4B Variable Service initial DXE_VARIABLE_INIT_FAIL DXE 4C Fail to initial Variable Service DXE_...

Page 224: ...e Description BDS_ENTER_BDS BDS 10 Enter BDS entry BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service BDS_ASF_INIT BDS 12 ASF Initialization BDS_PCI_ENUMERATION_START BDS 13 PCI enumeration BDS_BEFORE_P...

Page 225: ...ter Boot manager BDS_BOOT_DEVICE_SELECT BDS 2B Try to boot system to OS BDS_EFI64_SHADOW_ALL_LEGACY_ROM BDS 2C Shadow Misc Option ROM BDS_ACPI_S3SAVE BDS 2D Save S3 resume required data in RAM BDS_REA...

Page 226: ...3 C1 Get S3 resume required data from memory S3_SWITCH_STACK S3 C2 Start to use memory during S3 resume S3_MEMORY_CALLBACK S3 C3 Set cache for physical memory during S3 resume S3_ENTER_S3_RESUME_PEIM...

Page 227: ...IT SMM 0xA2 SMM service initial SMM_ACPI_ENABLE_START SMM 0xA6 OS call ACPI enable function SMM_ACPI_ENABLE_END SMM 0xA7 ACPI enable function complete SMM_S1_SLEEP_CALLBACK SMM 0xA1 Enter S1 SMM_S3_SL...

Page 228: ...5 DDT Cable Transmission Error Get descriptor fail Used by Insyde debugger 0xD6 DDT Cable Transmission Error Set Debug mode fail Used by Insyde debugger 0xD7 DDT Cable Transmission Error Set address f...

Page 229: ...CHAPTER 5 Jumper and Connector Locations...

Page 230: ...5 2 Mainboard Jumper and Connector Locations 5 3 Clearing Password Check and BIOS Recovery 5 5 Clearing Password Check 5 5 BIOS Recovery by Crisis Disk 5 9...

Page 231: ...Connector Locations 5 3 Jumper and Connector Locations Mainboard Jumper and Connector Locations 0 Figure 5 1 Mainboard Top Table 5 1 Mainboard Top Item Description 1 Audio and LAN Chip 2 EC 3 On board...

Page 232: ...2 Touch Pad Connector 3 USB3 0 Connector 13 Keyboard Backlight Connector 4 LAN Connector 14 Keyboard Connector 5 Fan Connector 15 Battery Connector 6 MiniCard Connector 16 SATA Connector 7 USB2 0 Conn...

Page 233: ...sword and User Password Steps for Clearing BIOS Password Check 0 If users set BIOS Password Supervisor Password and or User Password for a security reason BIOS will ask the password during systems POS...

Page 234: ...EXE file to the USB Flash Disk 7 Insert the USB Flash Disk into another system and power on the system 8 Press F2 during boot and change the BIOS Main menu item F12 Boot Menu to Enabled Figure 5 6 F1...

Page 235: ...backdoor password example here is 61789574 Figure 5 9 Getting backdoor supervisor password 13 On the system with the locked supervisor password enter the backdoor password in the window with the backd...

Page 236: ...pervisor Password option is set to Clear NOTE NOTE If BIOS Security menu item Password on Boot is set to Enabled the Supervisor Password can only be cleared by the Crisis Disk Recovery procedure The d...

Page 237: ...y is created by executing the Crisis Disk program on another system with Windows 8 OS To Create a Crisis USB key perform the following 1 Insert in the USB flash disk 2 Select the Fast Format option an...

Page 238: ...5 10 Jumper and Connector Locations...

Page 239: ...CHAPTER 6 FRU Field Replaceable Unit List...

Page 240: ...6 2 Exploded Diagrams 6 4 FRU List 6 7 Screw List 6 46...

Page 241: ...l web or channel Part number changes will not be noted on the printed Service Guide For Acer AUTHORIZED SERVICE PROVIDERS the Acer office may have a DIFFERENT part number code from those given in the...

Page 242: ...6 4 FRU Field Replaceable Unit List Exploded Diagrams 0 Figure 6 1 System Exploded Diagram 1 2 3 4 5 6 7 8 10 9 12 11...

Page 243: ...Touchpad Mylar TBD 2 Keyboard NK I1717 0AM 3 Top assembly 60 M9YN7 003 4 Hard Drive KH 32001 024 5 Battery KT 00403 015 6 Thermal module Discrete 60 M9YN7 096 7 USB Board 55 M9YN7 001 8 Lower Case 60...

Page 244: ...ed Diagram Table 6 2 LCD Assembly Exploded Diagram No Description Acer Part No 1 LCD Cover 60 M9YN7 090 2 LCD Bracket Right 33 M9YN7 001 3 LCD LED Panel KL 15605 015 4 LCD Bezel 60 M9YN7 091 5 LCD Bra...

Page 245: ...DELTA 90W 19V 1 7x5 5x11 ADP 90MD BBV LF For China 2km BOM control KP 09001 001 Adapter Chicony Power 90W 19V 1 7x5 5x11 A10 090P3A A090A029L LF meet China 5km regulation KP 0900H 001 BATTERY Battery...

Page 246: ...D ISR 1 8M 3PBLK FZ0I0008 038 27 TATV7 005 POWER CORD JAPAN 27 TAXV7 003 POWER CORD US 3PIN ROHS 27 TAXV7 001 POWER CORD PRC 3P Y536B30001218008 27 TATV7 004 PWR CORD V50CB3T3012180QD TW 110V 3P 27 A9...

Page 247: ...rmware HTCAN102 KN 1280A 002 HDD SEAGATE 2 5 5400rpm 320GB 9WS14C 188 ST320LT012 Yarra 500G P 7mmzh SATA 8MB LF HF F W 0001SDM1 KH 32001 024 HDD TOSHIBA 2 5 5400rpm 320GB Aquarius B MQ01ABF032 500G P...

Page 248: ...60 M9YN7 003 KEYBOARD NK I1717 0AM TOP MODULE UPPER CASE W TP KB ARAB FR NBL CHAMPAGNE 60 M9YN7 004 UPPER CASE W TP KB ARAB FR NBL GRAY 60 M9YN7 005 UPPER CASE W TP KB ARAB FR NBL BLACK 60 M9YN7 006 K...

Page 249: ...NBL GRAY 60 M9YN7 011 UPPER CASE W TP KB BRAZIL NBL BLACK 60 M9YN7 012 KEYBOARD NK I1717 0AP TOP MODULE UPPER CASE W TP KB BULGARIA NBL CHAMPAGNE 60 M9YN7 013 UPPER CASE W TP KB BULGARIA NBL GRAY 60 M...

Page 250: ...CZ SK NBL CHAMPAGNE 60 M9YN7 019 UPPER CASE W TP KB CZ SK NBL GRAY 60 M9YN7 020 UPPER CASE W TP KB CZ SK NBL BLACK 60 M9YN7 021 KEYBOARD NK I1717 0AR TOP MODULE UPPER CASE W TP KB DANISH NBL CHAMPAGN...

Page 251: ...60 M9YN7 027 KEYBOARD NK I1717 0BF TOP MODULE UPPER CASE W TP KB FRENCH NBL CHAMPAGNE 60 M9YN7 028 UPPER CASE W TP KB FRENCH NBL GRAY 60 M9YN7 029 UPPER CASE W TP KB FRENCH NBL BLACK 60 M9YN7 030 KEY...

Page 252: ...NBL GRAY 60 M9YN7 035 UPPER CASE W TP KB GREEK NBL BLACK 60 M9YN7 036 KEYBOARD NK I1717 0AX TOP MODULE UPPER CASE W TP KB HEBREW NBL CHAMPAGNE 60 M9YN7 037 UPPER CASE W TP KB HEBREW NBL GRAY 60 M9YN7...

Page 253: ...TP KB ITALIAN NBL CHAMPAGNE 60 M9YN7 043 UPPER CASE W TP KB ITALIAN NBL GRAY 60 M9YN7 044 UPPER CASE W TP KB ITALIAN NBL BLACK 60 M9YN7 045 KEYBOARD NK I1717 0AZ TOP MODULE UPPER CASE W TP KB JP NBL C...

Page 254: ...051 KEYBOARD NK I1717 0B1 TOP MODULE UPPER CASE W TP KB NORWEGIAN NBL CHAMPAGNE 60 M9YN7 052 UPPER CASE W TP KB NORWEGIAN NBL GRAY 60 M9YN7 053 UPPER CASE W TP KB NORWEGIAN NBL BLACK 60 M9YN7 054 KEYB...

Page 255: ...SIAN NBL GRAY 60 M9YN7 059 UPPER CASE W TP KB RUSSIAN NBL BLACK 60 M9YN7 060 KEYBOARD NK I1717 0B5 TOP MODULE UPPER CASE W TP KB NORDIC NBL CHAMPAGNE 60 M9YN7 061 UPPER CASE W TP KB NORDIC NBL GRAY 60...

Page 256: ...SWEDISH NBL CHAMPAGNE 60 M9YN7 067 UPPER CASE W TP KB SWEDISH NBL GRAY 60 M9YN7 068 UPPER CASE W TP KB SWEDISH NBL BLACK 60 M9YN7 069 KEYBOARD NK I1717 0B8 TOP MODULE UPPER CASE W TP KB SWISS NBL CHAM...

Page 257: ...CK 60 M9YN7 075 KEYBOARD NK I1717 0AS TOP MODULE UPPER CASE W TP KB THAI NBL CHAMPAGNE 60 M9YN7 076 UPPER CASE W TP KB THAI NBL GRAY 60 M9YN7 077 UPPER CASE W TP KB THAI NBL BLACK 60 M9YN7 078 KEYBOAR...

Page 258: ...UI NBL GRAY 60 M9YN7 083 UPPER CASE W TP KB UI NBL BLACK 60 M9YN7 084 KEYBOARD NK I1717 0BD TOP MODULE UPPER CASE W TP KB UK NBL CHAMPAGNE 60 M9YN7 085 UPPER CASE W TP KB UK NBL GRAY 60 M9YN7 086 UPP...

Page 259: ...HT CHAMPAGNE 60 MAFN7 004 UPPER CASE W TP KB ARAB FR BACKLIGHT GRAY 60 MAFN7 005 UPPER CASE W TP KB ARAB FR BACKLIGHT BLACK 60 MAFN7 006 KEYBOARD NK I1717 0BP TOP MODULE UPPER CASE W TP KB BELGIUM BAC...

Page 260: ...012 KEYBOARD NK I1717 0BJ TOP MODULE UPPER CASE W TP KB BULGARIA BACKLIGHT CHAMPAGNE 60 MAFN7 013 UPPER CASE W TP KB BULGARIA BACKLIGHT GRAY 60 MAFN7 014 UPPER CASE W TP KB BULGARIA BACKLIGHT BLACK 60...

Page 261: ...GRAY 60 MAFN7 020 UPPER CASE W TP KB CZ SK BACKLIGHT BLACK 60 MAFN7 021 KEYBOARD NK I1717 0BL TOP MODULE UPPER CASE W TP KB DANISH BACKLIGHT CHAMPAGNE 60 MAFN7 022 UPPER CASE W TP KB DANISH BACKLIGHT...

Page 262: ...GHT CHAMPAGNE 60 MAFN7 028 UPPER CASE W TP KB FRENCH BACKLIGHT GRAY 60 MAFN7 029 UPPER CASE W TP KB FRENCH BACKLIGHT BLACK 60 MAFN7 030 KEYBOARD NK I1717 0BQ TOP MODULE UPPER CASE W TP KB GERMAN BACKL...

Page 263: ...036 KEYBOARD NK I1717 0BS TOP MODULE UPPER CASE W TP KB HEBREW BACKLIGHT CHAMPAGNE 60 MAFN7 037 UPPER CASE W TP KB HEBREW BACKLIGHT GRAY 60 MAFN7 038 UPPER CASE W TP KB HEBREW BACKLIGHT BLACK 60 MAFN7...

Page 264: ...ACKLIGHT GRAY 60 MAFN7 044 UPPER CASE W TP KB ITALIAN BACKLIGHT BLACK 60 MAFN7 045 KEYBOARD NK I1717 0BU TOP MODULE UPPER CASE W TP KB JP BACKLIGHT CHAMPAGNE 60 MAFN7 046 UPPER CASE W TP KB JP BACKLIG...

Page 265: ...AGNE 60 MAFN7 052 UPPER CASE W TP KB NORWEGIAN BACKLIGHT GRAY 60 MAFN7 053 UPPER CASE W TP KB NORWEGIAN BACKLIGHT BLACK 60 MAFN7 054 KEYBOARD NK I1717 0BY TOP MODULE UPPER CASE W TP KB PORTUGUESE BACK...

Page 266: ...AFN7 060 KEYBOARD NK I1717 0C0 TOP MODULE UPPER CASE W TP KB NORDIC BACKLIGHT CHAMPAGNE 60 MAFN7 061 UPPER CASE W TP KB NORDIC BACKLIGHT GRAY 60 MAFN7 062 UPPER CASE W TP KB NORDIC BACKLIGHT BLACK 60...

Page 267: ...HT GRAY 60 MAFN7 068 UPPER CASE W TP KB SWEDISH BACKLIGHT BLACK 60 MAFN7 069 KEYBOARD NK I1717 0C3 TOP MODULE UPPER CASE W TP KB SWISS BACKLIGHT CHAMPAGNE 60 MAFN7 070 UPPER CASE W TP KB SWISS BACKLIG...

Page 268: ...HT CHAMPAGNE 60 MAFN7 076 UPPER CASE W TP KB THAI BACKLIGHT GRAY 60 MAFN7 077 UPPER CASE W TP KB THAI BACKLIGHT BLACK 60 MAFN7 078 KEYBOARD NK I1717 0C5 TOP MODULE UPPER CASE W TP KB TURKISH BACKLIGHT...

Page 269: ...KB UI BACKLIGHT BLACK 60 MAFN7 084 KEYBOARD NK I1717 0C8 TOP MODULE UPPER CASE W TP KB UK BACKLIGHT CHAMPAGNE 60 MAFN7 085 UPPER CASE W TP KB UK BACKLIGHT GRAY 60 MAFN7 086 UPPER CASE W TP KB UK BACK...

Page 270: ...W ANT 2 60 M9YN7 090 LCD BEZEL CHAMPAGNE 60 M9YN7 091 LCD CABLE W CCD CABLE FOR NON TOUCH 50 M9YN7 004 LCD HINGE W BRACKET R FOR NON TOUCH 33 M9YN7 001 LCD HINGE W BRACKET L FOR NON TOUCH 33 M9YN7 00...

Page 271: ...W FHD None Glare B156HAN01 2 LF 300nit 25ms 700 1 eDP1 2 IPS 3 2mm KL 15605 008 LCD COVER CHAMPAGNE FOR NON TOUCH W ANT 2 60 M9YN7 090 LCD BEZEL CHAMPAGNE 60 M9YN7 091 LCD CABLE W CCD CABLE FOR NON TO...

Page 272: ...TPA1 LF 200nit 16ms 500 1 eDP KL 15608 010 LCD COVER GRAY FOR NON TOUCH W ANT 2 60 M9YN7 092 LCD BEZEL GRAY 60 M9YN7 093 LCD CABLE W CCD CABLE FOR NON TOUCH 50 M9YN7 004 LCD HINGE W BRACKET R FOR NON...

Page 273: ...HINGE W BRACKET R FOR NON TOUCH 33 M9YN7 001 LCD HINGE W BRACKET L FOR NON TOUCH 33 M9YN7 002 LCD MODULE LCD MODULE 15 6 WXGA NON GLARE W CCD GRAY 6M M9YN7 01 9 LED LCD Panel AUO 15 6 W FHD None Glar...

Page 274: ...2 0 LED LCD Panel AUO 15 6 W WXGA Glare B156XTN03 1 3A LF 200nit 8ms 500 1 ultra slim eDP KL 15605 015 LED LCD Panel AUO 15 6 W WXGA Glare B156XTN03 1 2A LF 200nit 8ms 500 1 ultra slim eDP KL 15605 00...

Page 275: ...N TOUCH 33 M9YN7 002 LCD MODULE LCD MODULE 15 6 HD NON GLARE W CCD BLACK 6M MC3N7 00 3 LED LCD Panel AUO 15 6 W WXGA None Glare B156XTN03 5 LF 200nit 8ms 400 1 KL 15605 017 LED LCD Panel CMI 15 6 W WX...

Page 276: ...E LCD MODULE 15 6 WXGA NON GLARE W CCD BLACK 6M M9YN7 02 1 LED LCD Panel AUO 15 6 W FHD None Glare B156HAN01 2 LF 300nit 25ms 700 1 eDP1 2 IPS 3 2mm KL 15605 008 LCD COVER BLACK FOR NON TOUCH W ANT 2...

Page 277: ...56BGE EB1 LF 200nit 8ms 600 1 eDP TP soda0 7t OGS b Elan3515s KL 1560P 005 LCD COVER CHAMPAGNE FOR TOUCH W ANT 2 60 MACN7 001 LCD CABLE W CCD CABLE FOR TOUCH 50 MACN7 001 LCD HINGE W BRACKET R FOR TOU...

Page 278: ...TOUCH PANEL W BEZEL TPK 15 6W WXGA Glare B156XTN03 1 Gray 6M M9YN7 00 7 LED Touch Panel TPK 15 6 W WXGA Glare B156XTN03 1 2A LF 200nit 8ms 500 1 ultra slim eDP TP soda0 7t OGS b Elan3515s KL 1560P 004...

Page 279: ...1 IPS 3 2mm TP soda0 7t OGS b Elan KL 1560P 007 LCD COVER GRAY FOR TOUCH W ANT 2 60 MACN7 002 LCD CABLE W CCD CABLE FOR TOUCH 50 MACN7 001 LCD HINGE W BRACKET R FOR TOUCH 33 MACN7 001 LCD HINGE W BRA...

Page 280: ...K 15 6 W WXGA Glare B156XTN03 1 2A LF 200nit 8ms 500 1 ultra slim eDP TP soda0 7t OGS b Elan3515s KL 1560P 004 TOUCH PANEL W BEZEL TPK 15 6W WXGA Glare N156BGE EB1 BLACK 6M M9YN7 00 2 LED Touch Panel...

Page 281: ...1 eDP1 2 IPS 3 2mm TP soda0 7t OGS b Elan KL 1560P 006 TOUCH PANEL W BEZEL TPK 15 6W FHD None Glare LP156WF4 SPD1 BLACK 6M M9YN7 01 1 LED Touch Panel TPK 15 6 W FHD None Glare LP156WF4 SPD1 LF 400nit...

Page 282: ...W CARD READER RTC BATTERY NB M9W11 00 2 MAINBOARD N14PGT VRAM4G CPU i5 4250U RAM 4G W CARD READER RTC BATTERY NB MBV11 001 MAINBOARD N14PGT VRAM4G CPU i7 4550U RAM 4G W CARD READER RTC BATTERY NB MBV1...

Page 283: ...SET W R L 23 M9YN7 001 DIGITAL MICROPHONE WITH CABLE 23 M9YN7 002 DIGITAL MICROPHONE WITH CABLE DUAL FOR ULTRA ONLY 23 MC3N7 001 MISCELLANEOUS MICROPHONE RUBBER 47 M9YN7 001 BASE RUBBER SIDE 47 M9YN7...

Page 284: ...0 Table 6 4 Screw List CATEGORY Description Acer Part No SCREW MM25060IL69 86 A08V7 004 SCREW M2 0 2 5 I BNI RON 86 M9YN7 001 SCREW 2 5 3 I HEAD 4 5 0 5 86 M9YN7 002 SCREWM2 5 3 0 I ZN T 0 5 86 PSR07...

Page 285: ...CHAPTER 7 Model Definition and Configuration...

Page 286: ...7 2 Acer Aspire V7 582 7 3 Acer Aspire V5 573 7 28...

Page 287: ...01 V7 582P 54204G52tkk W8ML64AP3JP1 MC UMACkkL_3UT 1 4G 500_L cache 4L3 5 R Tou ch_agnB_HD_G1T3_GEk_JA11 V7 582P 54 204G52tkk EMEA UK NX MBQEK 001 V7 582P 54204G52tkk W8ML64A13GB4 MC UMACkkL_3UT 1 4G...

Page 288: ...L_3UT 2 4G 320 F24G 4L3 56 R Touc h_agnB_HD_Cable type3_GEI_ENP2 V7 582P 54 208G50tkk EMEA Switzerland NX MBQEZ 001 V7 582P 54208G50tkk W8ML64A13CH6 MC UMACkkL_3UT 2 4G 500_L 4L3 5 R CBT_agnB _HD_Cabl...

Page 289: ...4G 500_L cache 4L3 5 R Tou ch_agnB_HD_GEk_EN11 V7 582PG 3 4018G52tii WW WW N8 MBUWW 00 1 V7 582PG 34018G52tii W8ML64A13WW1 MC N14MGE2GBCiiL_3V3UT 2 4G 500_L cache 4L3 5 R Tou ch_agnB_HD_G1T3_GEI_ENP2...

Page 290: ...GE2GBCiiL_3V3UT 2 4G 500_L 4L3 5 R Touch_ag nB_HD_Cable Gen1 Type3 White to VGA _GEI_ENP2 V7 582PG 5 4208G50tkk EMEA Romania NX MBVEX 001 V7 582PG 54208G50tkk W8ML64ASRO2 MC N14PGT4GBCkkL_3V3UT 2 4G 5...

Page 291: ...U1 MC N14MGE2GBCkkL_3V3UT 2 4G 500_L cache 4L3 5 R Tou ch_agnB_HD_G1T3_GEk_HUA 1 V7 582PG 5 4208G52tkk EMEA Hungary NX MBVEU 004 V7 582PG 54208G52tkk W8ML64A13HU1 MC N14PGT4GBCkkL_3V3UT 2 4G 500_L cac...

Page 292: ...tkk W8ML64A13HU1 MC N14PGT4GBCkkL_3V3UT 4G 8G 500_L cache 4L3 5 R C BT_agnB_HD_G1T3_GEk_HUA 1 V7 582PG 7 4506G52tkk EMEA Russia NX MBVER 005 V7 582PG 74506G52tkk W8SL64A13RU1 MC N14PGT4GBCkkL_3V3UT 4G...

Page 293: ...74508G50tkk W8SL64A13IN1 MC N14PGT4GBCkkL_3V3UT 2 4G 500_L 4L3 5 R CBT_agnB _HD_Cable Gen1 Type3 White to VGA _GEk_EHA1 V7 582PG 7 4508G52tkk EMEA Hungary NX MBVEU 003 V7 582PG 74508G52tkk W8ML64A13HU...

Page 294: ...Ci54200U NLED15 6WXGAGS UP TP V7 582P 542 08G34tii WW N8 MBRWW 00 1 Ci54200U NLED15 6WXGAGS UP TP V7 582P 542 08G50tkk Switzerland NX MBQEZ 001 Ci54200U N15 6FHDSUPI TP V7 582P 542 08G50tmm WW N8 MBSW...

Page 295: ...00U NLED15 6WXGAGS UP TP V7 582PG 54 208G52tii Hungary NX MBWEU 001 Ci54200U N15 6FHDSUPI TP V7 582PG 54 208G52tii Hungary NX MBWEU 002 Ci54200U NLED15 6WXGAGS UP TP V7 582PG 54 208G52tii WW N9 MBWWW...

Page 296: ...ng Kong NX MBWCF 001 Ci74500U N15 6FHDSUPI TP V7 582PG 74 508G50tii WW N9 MBWWW 00 2 Ci74500U N15 6FHDSUPI TP V7 582PG 74 508G50tkk India NX MBVSI 001 Ci74500U N15 6FHDSUPI TP V7 582PG 74 508G52tkk Hu...

Page 297: ...mm WW N9 MBSWW 00 1 UMA N V7 582P 745 01250tkk Switzerland NX MBQEZ 002 UMA N V7 582P 745 08G25tkk UK NX MBQEK 002 UMA N V7 582P 745 08G52tii WW N9 MBRWW 00 1 UMA N V7 582P 745 08G52tkk UK NX MBQEK 00...

Page 298: ...DDR3 256 16 4 V7 582PG 54 208G52tkk Hungary NX MBTEU 001 N14MGE 2G DDR3 256 16 4 V7 582PG 54 208G52tkk Hungary NX MBVEU 004 N14PGT 4G DDR3 256 16 8 V7 582PG 54 208G52tkk Russia NX MBVER 003 N14PGT 4G...

Page 299: ...6 16 8 V7 582PG 74 508G52tkk Germany NX MBVEG 001 N14PGT 4G DDR3 256 16 8 Table 7 4 Memory 1 Memory 2 HDD1 HDD 2 Model Country Acer Part No Memory 1 Memory 2 HDD 1 GB HDD 2 GB V7 582P 5 4204G50tk k Ch...

Page 300: ...WW N8 MBSW W 001 OB4GBIII 2 56x16 8 SO4GBIII N500GB5 4KS Cache SSD V7 582P 5 4208G52tk k UK NX MBQE K 003 OB4GBIII 2 56x16 8 SO4GBIII N500GB5 4KS Cache SSD V7 582P 5 4208G52t mm WW N9 MBSW W 001 OB4G...

Page 301: ...2 56x16 8 SO4GBIII N500GB5 4KS Cache SSD V7 582PG 54208G50t kk Romania NX MBVE X 001 OB4GBIII 2 56x16 8 SO4GBIII N500GB5 4KS_4K Cache SSD V7 582PG 54208G52t ii Holland NX MBUE H 001 OB4GBIII 2 56x16 8...

Page 302: ...WW 001 OB4GBIII 2 56x16 8 SO8GBIII N500GB5 4KS Cache SSD V7 582PG 74501252t kk Singapore NX MBVS G 001 OB4GBIII 2 56x16 8 SO8GBIII N500GB5 4KS Cache SSD V7 582PG 74501252t kk Hungary NX MBVE U 002 OB...

Page 303: ...2 56x16 8 SO4GBIII N500GB5 4KS Cache SSD Table 7 5 ODD Extra SW1 Card Reader Model Country Acer Part No ODD Extra SW1 Card Reader V7 582P 54 204G50tkk China NX MBQCN 001 N McAfee SD card reader V7 58...

Page 304: ...ard reader V7 582P 74 508G25tkk UK NX MBQEK 002 N McAfee SD card reader V7 582P 74 508G52tii WW N9 MBRWW 001 N McAfee SD card reader V7 582P 74 508G52tkk UK NX MBQEK 004 N McAfee SD card reader V7 582...

Page 305: ...ader V7 582PG 5 4208G52tkk Hungary NX MBVEU 004 N McAfee SD card reader V7 582PG 5 4208G52tkk Russia NX MBVER 003 N McAfee SD card reader V7 582PG 5 4208G52tkk Hungary NX MBVEU 005 N McAfee SD card re...

Page 306: ...7 582P 542 04G50tkk China NX MBQCN 001 INT7260HM W AN w BT N none NB Chipset V7 582P 542 04G50tmm China NX MBSCN 001 INT7260HM W AN w BT N none NB Chipset V7 582P 542 04G52tkk Japan NX MBQSJ 001 INT72...

Page 307: ...8 MBUWW 00 1 INT7260HM W AN w BT N none NB Chipset V7 582PG 54 204G50tii GCTWN NX MBWTA 001 INT7260HM W AN w BT N none NB Chipset V7 582PG 54 204G50tkk GCTWN NX MBTTA 001 INT7260HM W AN w BT N none NB...

Page 308: ...1225tkk WW N9 MBVWW 00 1 INT7260HM W AN w BT N none NB Chipset V7 582PG 74 501250tii WW N9 MBWWW 00 1 INT7260HM W AN w BT N none NB Chipset V7 582PG 74 501252tkk Singapore NX MBVSG 001 INT7260HM W AN...

Page 309: ...G52tkk Japan NX MBQSJ 001 4CELL3 5 65W HD V7 582P 542 04G52tkk UK NX MBQEK 001 4CELL3 5 65W HD V7 582P 542 06G12tkk USA NX MBQAA 001 4CELL3 56 65W HD V7 582P 542 06G52tkk Hungary NX MBQEU 001 4CELL3 5...

Page 310: ...5 90W HD V7 582PG 54 206G52tkk Russia NX MBVER 001 4CELL3 5 90W HD V7 582PG 54 206G52tkk Russia NX MBVER 002 4CELL3 5 90W HD V7 582PG 54 208G25tkk WW N8 MBTWW 001 4CELL3 5 90W HD V7 582PG 54 208G50ti...

Page 311: ...002 4CELL3 5 90W HD V7 582PG 74 506G52tkk Russia NX MBVER 005 4CELL3 5 90W HD V7 582PG 74 508G25tii USA NX MBUAA 002 4CELL3 5 90W HD V7 582PG 74 508G50tii WW N9 MBUWW 00 2 4CELL3 5 90W HD V7 582PG 74...

Page 312: ...573 5420 4G50aii AAP Singapore NX MC2SG 002 V5 573 54204G50aii W8ML64A13SG1 MC UMACii_3U 1 4G 500_L 4L3 5 R CB_Ather os WB222_HD_G1T3_GEI_EHB1 V5 573 5420 4G50aii AAP India NX MC2SI 001 V5 573 54204G5...

Page 313: ...ML64A13ND2 MC UMACkk_3U 1 4G 500_L 4L3 5 R CB_Ather os WB222_HD_G1T3_GEk_DA41 V5 573 5420 4G50akk AAP Singapore NX MC1SG 001 V5 573 54204G50akk W8ML64A13SG1 MC UMACkk_3U 1 4G 500_L 4L3 5 R CB_Ather os...

Page 314: ...WB222_HD_G1T3_GI_ENP2 V5 573 5420 4G50arr WW WW N8 ME4WW 00 1 V5 573 54204G50arr W8ML64A13WW1 MC UMACrr_3U 1 4G 500_L 4L3 5 R CB_Ather os WB222_HD_G1T3_GEI_ENP2 V5 573 5420 6G32aii WW WW N9 MC2WW 00...

Page 315: ...er os WB222_HD_GEk_ENP2 V5 573 5420 8G50akk EMEA Nordic NX MC1ED 009 V5 573 54208G50akk W8ML64A13ND2 MC UMACkk_3U 2 4G 500_L 4L3 5 R UI_Ather os WB222_HD_G1T3_GEk_DA41 V5 573 7450 1250akk EMEA Nordic...

Page 316: ...dic NX MC1ED 013 V5 573 74508G50akk W8ML64A13ND2 MC UMACkk_3U 2 4G 500_L 4L3 5 R UI_Ather os WB222_HD_G1T3_GEk_DA41 V5 573G 542 01250akk EMEA Turkey NX MCFEY 002 V5 573G 54201250akk W8SL64ASTR1 MC N14...

Page 317: ...WN GCTWN NX MCGTA 001 V5 573G 54204G50akk W8ML64A13TW1 MC N14MGE2GBCkkL_3V3U 1 4G 500_L 4L3 5 R CB_Ather os WB222_HD_G1T3_GEk_TC61 V5 573G 542 04G50akk AAP India NX MCGSI 001 V5 573G 54204G50akk W8SL6...

Page 318: ...CiiL_3V3U 2 4G F128G 4L3 56 R CB_Ath eros WB222_HD_Cable type3_GEI_ENP2 V5 573G 542 08G50aii CHINA Hong Kong NX MCACF 001 V5 573G 54208G50aii W8ML64A13HK2 MC N14MGE2GBCii_3V3U 2 4G 500_L 4L3 5 R CB_At...

Page 319: ...N14PGT4GBCiiL_3V3U 4G 8G 500_L 4L3 5 R CB_Ath eros WB222_HD_G1T3_GEI_DED1 V5 573G 745 01250akk EMEA Turkey NX MCEEY 002 V5 573G 74501250akk W8SL64ASTR1 MC N14PGT4GBCkkL_3V3U 4G 8G 500_L 4L3 5 R CB_Ath...

Page 320: ...W8ML64A13LU3 MC N14MGE2GBCkkL_3V3U 4G 2G 500_L 4L3 5 R CB_Ath eros WB222_HD_G1T3_GEk_DED1 V5 573G 745 06G50akk PA USA NX MCGAA 001 V5 573G 74506G50akk W8ML64A13US1 MC N14MGE2GBCkkL_3V3U 4G 2G 500_L 4...

Page 321: ...I_ENP2 V5 573P 542 04G32aii WW WW N8 MBYWW 00 1 V5 573P 54204G32aii W8ML64A13WW1 MC UMACiiL_3UT 1 4G 320 4L3 5 R Touch_Athe ros WB222_HD_G1T3_GEI_ENP2 V5 573P 542 04G32aii WW WW N8 MBYWW 00 1 V5 573P...

Page 322: ...H6 MC UMACii_3UT 2 4G 500_L 4L3 5 R CBT_Athe ros WB222_HD_G1T3_GEI_DED1 V5 573P 542 08G50aii CHINA Hong Kong NX MC0CF 001 V5 573P 54208G50aii W8ML64A13HK2 MC UMACii_3UT 2 4G 500_L 4L3 5 R Touch_At her...

Page 323: ..._GI_TC61 V5 573PG 54 204G50amm TWN GCTWN NX MCDTA 001 V5 573PG 54204G50amm W8ML64A13TW1 MC N14PGT4GBCmmL_3V3UT 1 4G 500_L 4L3 5 R Touch_At heros WB222_HD_G1T3_GI_TC61 V5 573PG 54 206G50aii WW WW N8 MC...

Page 324: ...2 4G 500_L 4L3 5 R Touch_At heros WB222_HD_Cable Gen1 Type3 White to VGA _GI_N111 V5 573PG 54 208G50amm AAP Australia New Zealand NX MC7SA 002 V5 573PG 54208G50amm W8ML64A13AU1E MC N14MGE2GBCmmL_3V3UT...

Page 325: ...4PGT4GBCmmL_3V3UT 4G 2G 500_L 4L3 5 R CBT_At heros WB222_HD_G1T3_GI_EN12 V5 573PG 74 508G1Taii AAP Singapore NX MCBSG 001 V5 573PG 74508G1Taii W8ML64A13SG1 MC N14PGT4GBCiiL_3V3UT 2 4G 1000 4L3 5 R Tou...

Page 326: ...NX MC1ED 004 Ci54200U NLED15 6WXGAGS UP V5 573 5420 1250akk Nordic NX MC1ED 010 Ci54200U N15 6FHDSUPI V5 573 5420 4G50aii Singapore NX MC2SG 002 Ci54200U NLED15 6WXGAGS UP V5 573 5420 4G50aii India N...

Page 327: ...ED15 6WXGAGS UP V5 573 5420 6G50akk Nordic NX MC1ED 008 Ci54200U N15 6FHDSUPI V5 573 5420 8G50akk Australia New Zealand NX MC1SA 001 Ci54200U NLED15 6WXGAGS UP V5 573 5420 8G50akk Nordic NX MC1ED 003...

Page 328: ...i54200U NLED15 6WXGAGS UP V5 573G 542 04G50akk India NX MCESI 001 Ci54200U NLED15 6WXGAGS UP V5 573G 542 06G32aii WW N9 MCAWW 00 1 Ci54200U NLED15 6WXGAGS UP V5 573G 542 06G50aii WW N9 MC5WW 00 1 Ci54...

Page 329: ...00U NLED15 6WXGAGS UP V5 573G 745 06G50akk Belgium NX MCGEH 002 Ci74500U N15 6HDSUP V5 573G 745 06G50akk Luxembourg NX MCGEH 003 Ci74500U N15 6HDSUP V5 573G 745 06G50akk USA NX MCGAA 001 Ci74500U NLED...

Page 330: ...ED15 6WXGAGS UP TP V5 573PG 54 204G50aii France NX MC4EF 003 Ci54200U N15 6FHDSUPI TP V5 573PG 54 204G50aii GCTWN NX MCBTA 001 Ci54200U NLED15 6WXGAGS UP TP V5 573PG 54 204G50amm GCTWN NX MC7TA 001 Ci...

Page 331: ...0U N15 6FHDSUPI TP V5 573PG 74 506G50amm WW N9 MCDWW 00 1 Ci74500U N15 6FHDSUPI TP V5 573PG 74 508G1Taii Singapore NX MCBSG 001 Ci74500U NLED15 6WXGAGS UP TP V5 573PG 74 508G50aii Switzerland NX MC4EZ...

Page 332: ...20 4G50akk Singapore NX MC1SG 001 UMA N V5 573 5420 4G50akk UK NX MC1EK 001 UMA N V5 573 5420 4G50akk India NX MC1SI 001 UMA N V5 573 5420 4G50akk USA NX MC1AA 001 UMA N V5 573 5420 4G50amm India NX M...

Page 333: ...2 01250akk Turkey NX MCFEY 002 N14MGE 2G DDR3 256 16 4 V5 573G 542 01250akk Turkey NX MCEEY 001 N14PGT 4G DDR3 256 16 8 V5 573G 542 04G50aii Hong Kong NX MCACF 002 N14MGE 2G DDR3 256 16 4 V5 573G 542...

Page 334: ...256 16 4 V5 573G 542 08G50akk Belgium NX MCGEH 001 N14MGE 2G DDR3 256 16 4 V5 573G 542 08G50akk Hong Kong NX MCECF 002 N14PGT 4G DDR3 256 16 8 V5 573G 745 01250aii Italy NX MCCET 001 N14PGT 4G DDR3 2...

Page 335: ...W N8 MBYWW 00 1 UMA N V5 573P 542 04G32aii WW N8 MBYWW 00 1 UMA N V5 573P 542 04G50aii India NX MC0SI 001 UMA N V5 573P 542 04G50akk WW N8 MBXWW 00 1 UMA N V5 573P 542 06G32aii WW N9 MC0WW 001 UMA N V...

Page 336: ...8G50amm Australia New Zealand NX MC7SA 001 N14MGE 2G DDR3 256 16 4 V5 573PG 54 208G50amm Australia New Zealand NX MC7SA 002 N14MGE 2G DDR3 256 16 4 V5 573PG 54 208G50amm Hong Kong NX MCDCF 002 N14PGT...

Page 337: ...MC2SG 002 OB4GBIII 2 56x16 8 N N500GB5 4KS V5 573 5420 4G50aii India NX MC2SI 001 OB4GBIII 2 56x16 8 N N500GB5 4KS V5 573 5420 4G50aii Singapore NX MC2SG 001 OB4GBIII 2 56x16 8 N N500GB5 4KS V5 573 5...

Page 338: ...NX MC1ED 003 OB4GBIII 2 56x16 8 SO4GBIII N500GB5 4KS V5 573 5420 8G50akk USA NX MC1AA 002 OB4GBIII 2 56x16 8 SO4GBIII N500GB5 4KS V5 573 5420 8G50akk Nordic NX MC1ED 009 OB4GBIII 2 56x16 8 SO4GBIII N5...

Page 339: ...1 OB4GBIII 2 56x16 8 SO2GBIII N500GB5 4KS V5 573G 542 06G50akk WW N9 MCFWW 00 1 OB4GBIII 2 56x16 8 SO2GBIII N500GB5 4KS V5 573G 542 06G50akk WW N9 MCEWW 00 1 OB4GBIII 2 56x16 8 SO2GBIII N500GB5 4KS V5...

Page 340: ...00GB5 4KS V5 573G 745 06G50akk USA NX MCGAA 001 OB4GBIII 2 56x16 8 SO2GBIII N500GB5 4KS V5 573G 745 08G50aii Hong Kong NX MCACF 003 OB4GBIII 2 56x16 8 SO4GBIII N500GB5 4KS V5 573G 745 08G50aii Holland...

Page 341: ...N NX MC7TA 001 OB4GBIII 2 56x16 8 N N500GB5 4KS V5 573PG 54 204G50amm GCTWN NX MC7TA 002 OB4GBIII 2 56x16 8 N N500GB5 4KS V5 573PG 54 204G50amm GCTWN NX MCDTA 001 OB4GBIII 2 56x16 8 N N500GB5 4KS V5 5...

Page 342: ...zerland NX MC4EZ 001 OB4GBIII 2 56x16 8 SO4GBIII N500GB5 4KS V5 573PG 74 508G50aii France NX MC4EF 002 OB4GBIII 2 56x16 8 SO4GBIII N500GB5 4KS V5 573PG 74 508G50aii France NX MCBEF 001 OB4GBIII 2 56x1...

Page 343: ...ader V5 573 5420 4G50akk USA NX MC1AA 001 N McAfee SD card reader V5 573 5420 4G50amm India NX MC3SI 001 N McAfee SD card reader V5 573 5420 4G50amm Singapore NX MC3SG 001 N McAfee SD card reader V5 5...

Page 344: ...rd reader V5 573G 54 201250akk Turkey NX MCEEY 001 N McAfee SD card reader V5 573G 54 204G50aii Hong Kong NX MCACF 002 N McAfee SD card reader V5 573G 54 204G50aii WW N9 MCCWW 00 1 N McAfee SD card re...

Page 345: ...eader V5 573G 74 501250aii Italy NX MCCET 001 N McAfee SD card reader V5 573G 74 501250akk Turkey NX MCEEY 002 N McAfee SD card reader V5 573G 74 504G50akk Hong Kong NX MCFCF 003 N McAfee SD card read...

Page 346: ...8 MBXWW 00 1 N McAfee SD card reader V5 573P 542 06G32aii WW N9 MC0WW 001 N McAfee SD card reader V5 573P 542 06G50amm WW N8 MBZWW 001 N McAfee SD card reader V5 573P 542 06G50arr WW N9 ME3WW 001 N Mc...

Page 347: ...d reader V5 573PG 5 4208G50am m Australia Ne w Zealand NX MC7SA 001 N McAfee SD card reader V5 573PG 5 4208G50am m Australia Ne w Zealand NX MC7SA 002 N McAfee SD card reader V5 573PG 5 4208G50am m Ho...

Page 348: ...i 2x2 AGN BT4 0 N none NB Chipset V5 573 5420 1250akk Nordic NX MC1ED 010 3rd WiFi 2x2 AGN BT4 0 N none NB Chipset V5 573 5420 4G50aii Singapore NX MC2SG 002 3rd WiFi 2x2 AGN BT4 0 N none NB Chipset V...

Page 349: ...002 3rd WiFi 2x2 AGN BT4 0 N none NB Chipset V5 573 5420 6G50akk Nordic NX MC1ED 008 3rd WiFi 2x2 AGN BT4 0 N none NB Chipset V5 573 5420 8G50akk Australia Ne w Zealand NX MC1SA 001 3rd WiFi 2x2 AGN...

Page 350: ...50akk India NX MCGSI 001 3rd WiFi 2x2 AGN BT4 0 N none NB Chipset V5 573G 54 204G50akk India NX MCESI 001 3rd WiFi 2x2 AGN BT4 0 N none NB Chipset V5 573G 54 206G32aii WW N9 MCAWW 00 1 3rd WiFi 2x2 AG...

Page 351: ...0akk WW N8 MCGWW 00 1 3rd WiFi 2x2 AGN BT4 0 N none NB Chipset V5 573G 74 506G50akk Belgium NX MCGEH 002 3rd WiFi 2x2 AGN BT4 0 N none NB Chipset V5 573G 74 506G50akk Luxembourg NX MCGEH 003 3rd WiFi...

Page 352: ...K NX ME3EK 001 3rd WiFi 2x2 AGN BT4 0 N none NB Chipset V5 573PG 5 4204G50aii France NX MC4EF 001 3rd WiFi 2x2 AGN BT4 0 N none NB Chipset V5 573PG 5 4204G50aii France NX MC4EF 003 3rd WiFi 2x2 AGN BT...

Page 353: ...2x2 AGN BT4 0 N none NB Chipset V5 573PG 7 4501250am m Hong Kong NX MCDCF 003 3rd WiFi 2x2 AGN BT4 0 N none NB Chipset V5 573PG 7 4504G50aii France NX MC4EF 004 3rd WiFi 2x2 AGN BT4 0 N none NB Chips...

Page 354: ...573 5420 4G50aii Singapore NX MC2SG 001 4CELL3 5 65W HD V5 573 5420 4G50aii WW N8 MC2WW 001 4CELL3 5 65W HD V5 573 5420 4G50akk Nordic NX MC1ED 007 4CELL3 5 65W HD V5 573 5420 4G50akk Switzerland NX...

Page 355: ...LL3 5 65W HD V5 573 5420 8G50akk Nordic NX MC1ED 009 4CELL3 5 65W HD V5 573 7450 1250akk Nordic NX MC1ED 006 4CELL3 5 65W HD V5 573 7450 1250akk Nordic NX MC1ED 014 4CELL3 5 65W HD V5 573 7450 6G50akk...

Page 356: ...W HD V5 573G 542 06G50akk WW N9 MCEWW 001 4CELL3 5 90W HD V5 573G 542 08G12aii WW N8 MCCWW 001 4CELL3 56 90W HD V5 573G 542 08G50aii Hong Kong NX MCACF 001 4CELL3 5 90W HD V5 573G 542 08G50aii Hong Ko...

Page 357: ...MCACF 003 4CELL3 5 90W HD V5 573G 745 08G50aii Holland NX MC5EH 001 4CELL3 5 90W HD V5 573G 745 08G50aii Hong Kong NX MCCCF 001 4CELL3 5 90W HD V5 573G 745 08G50akk Turkey NX MCFEY 003 4CELL3 5 90W H...

Page 358: ...V5 573PG 54 204G50amm GCTWN NX MCDTA 001 4CELL3 5 90W HD V5 573PG 54 206G50aii WW N8 MC4WW 001 4CELL3 56 90W HD V5 573PG 54 206G50aii WW N8 MC4WW 001 4CELL3 56 90W HD V5 573PG 54 206G50amm WW N8 MC7WW...

Page 359: ...5 90W HD V5 573PG 74 508G1Taii Singapore NX MCBSG 001 4CELL3 5 90W HD V5 573PG 74 508G50aii Switzerland NX MC4EZ 001 4CELL3 5 90W HD V5 573PG 74 508G50aii France NX MC4EF 002 4CELL3 5 90W HD V5 573PG...

Page 360: ...7 76 Model Definition and Configuration...

Page 361: ...CHAPTER 8 Test Compatible Components...

Page 362: ...8 2 Microsoft Windows 8 Environment Test 8 4...

Page 363: ...All of its system functions are tested under Windows 8 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration comb...

Page 364: ...ck IMR LZ 21000 044 10000981 MISC Gold IMR A Cover Gold IMR NC 21011 00W 10000981 MISC Iron IMR F345A A cover Iron IMR F345A LZ 21000 116 10000981 MISC Red IMR Red IMR LZ 21000 056 Accessory 60032551...

Page 365: ...tery SANYO AP13B Polymer 4S1P SANYO 4 cell 3560mAh Main COMMON KT 00403 015 60032811 LGC 4CELL3 5 Battery LGC AP13B Polymer 4S1P LGC 4 cell 3510mAh Main QUANTA KT 0040G 001 Camera PLM00012 Suyin HD Su...

Page 366: ...Dummy P N SATA 8MB LF F W Dummy p n KH 01K07 005 60001994 WD N1000GB5 4KS 72D_4K HDD WD 2 5 5400rpm 1000GB WD10SPCX 22HWST0 500G P 7mmzh 2D HDD 4K type SATA III 8MB LF F W 01 01A01 KH 01K08 025 600020...

Page 367: ...D 4K Type SATA III 8MB LF HF F W 01 01A01 KH 75008 020 Keyboard 10001044 CHICONY AL7S_A10B Keyboard CHICONY AL7S_A10B AL7S Internal 17 Standard Black Y2010 Acer Legend Win 8 NK I1713 07Z 60004864 DARF...

Page 368: ...A LF 200nit 8ms 500 1 ultra slim eDP KL 15605 015 60003089 LG NLED15 6WXG AGSUP LED LCD Panel LPL 15 6 W WXGA Glare LP156WHU TPA1 LF 200nit 16ms 500 1 eDP KL 15608 010 10001022 CMI NLED15 6WXG AGSUP L...

Page 369: ...IMM DDR3L 1600 2GB MT4KTF25664HZ 1G6E1 LF HF 256 16 KN 2GB04 021 60024207 KINGSTON FAR EAST SO2GBIII Memory KINGSTON SO DIMM DDR3L 1600 2GB ACR16D3LS1KDG 2G LF HF 256 8 38nm KN 2GB07 012 60001993 NANY...

Page 370: ...IX SO4GBIII Memory HYNIX SO DIMM DDR3L 1600 4GB HMT451S6MFR8A PBN0 LF HF 512 8 38nm Gemma KN 4GB0G 026 60024207 KINGSTON FAR EAST SO8GBIII Memory KINGSTON SO DIMM DDR3L 1600 8GB ACR16D3LS1KBG 8G LF HF...

Page 371: ...F HF 256 16 29nm Huma KN 0040G 002 60002045 SK HYNIX VR4GbIII9 VRAM HYNIX Graphic DDRIII 900 4Gb H5TQ4G63MFR 11C LF HF 256 16 Gemma KN 0040G 006 WiFi Antenna 10000105 WNC PIFA PIFA LZ 23500 006 Wirele...

Page 372: ...8 12 Test Compatible Components...

Page 373: ...CHAPTER 9 Online Support Information...

Page 374: ...9 2 Introduction 9 3...

Page 375: ...rmation section users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Techni...

Page 376: ...9 4 Online Support Information...

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Acer Aspire V7-582, Service Manual

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Summary of Contents for Aspire V7-582

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