Troubleshooting
4-3
Troubleshooting
Introduction
0
This chapter contains information about troubleshooting common problems associated with
the computer.
General Information
0
The following procedures are a guide for troubleshooting computer problems. The step by
step procedures are designed to be performed as described.
NOTE:
NOTE
:
The diagnostic tests are intended for Acer products only. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1.
Obtain as much detailed information as possible about the problem.
2.
If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3.
Refer to
Table 4-1
for a list of verified symptom category to determine the solution.
4.
If the issue is still not resolved, refer to the
Online Support Information
on page
8-3
Table 4-1.
Common Problems
Symptoms (Verified)
Power On Issues
No Display Issues
LCD Failure
Keyboard Failure
Touchpad Failure
Internal Speaker Failure
Microphone Failure
USB Failure
WLAN Failure
Card Reader Failure
Thermal Unit Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems
Summary of Contents for Aspire V5-571
Page 1: ...Aspire MS2361 SERVICEGUIDE...
Page 9: ...CHAPTER 1 Hardware Specifications...
Page 12: ...1 4...
Page 58: ...1 50 Hardware Specifications and Configurations...
Page 59: ...CHAPTER 2 System Utilities...
Page 77: ...CHAPTER 3 Machine Maintenance...
Page 80: ...3 4...
Page 92: ...3 16 Machine Maintenance 7 Pry the ODD bezel off the module Figure 3 14 ODD Bezel...
Page 115: ...Machine Maintenance 3 39 4 Detach the LCD module from the lower case Figure 3 50 LCD Module...
Page 158: ...3 82 Machine Maintenance...
Page 159: ...CHAPTER 4 Troubleshooting...
Page 189: ...CHAPTER 5 Jumper and Connector Locations...
Page 198: ...5 10 Jumper and Connector Locations...
Page 199: ...CHAPTER 6 FRU List...
Page 200: ...6 2 Aspire MS2361 Exploded Diagrams 6 4 Main Assembly 6 4 LCD Assembly 6 6 FRU List 6 7...
Page 218: ...6 20 FRU Field Replaceable Unit List...
Page 219: ...CHAPTER 7 Test Compatible Components...
Page 220: ...7 2 Microsoft Windows 7 Environment Test 7 3...
Page 227: ...CHAPTER 8 Online Support Information...
Page 228: ...8 2 Online Support Information 8 3...
Page 230: ...8 4 Online Support Information...