10 - Recovery
Restoring your computer
Recovery Management allows you to quickly and easily restore your
computer back to its default status. You can choose to keep your files
or remove them before reinstalling Windows.
Reset this PC and keep my files
1. From
Start
, select
Care Center
then
Recovery Management
.
2. Select the
Restore
tab and click
Get started
to
open the
Recovery
window
.
3. Click
Get started
to
Choose an option
. Select
Keep my files
to
refresh your PC and reinstall your operating system without
removing your personal files. Click
Next
to continue.
Important
Write a unique, descriptive label on the backup, such as 'Windows
Recovery Backup'. Make sure you keep the backup in a safe place that
you will remember.
Note
Since the recovery backup requires at least 8 GB of storage after formatting,
it is recommended to use a USB drive with a capacity of 16 GB or larger.
Important
If you have apps installed on your PC, they will be removed. If you'd like
not to restore apps and setting that came with your PC, go to Change
settings and turn off the option to not restore preinstalled apps that
came with this PC before proceeding the restore progress. Click
Confirm to continue.
