8
Questions & Troubleshooting
This section attempts to answer some frequently asked questions
regarding your Aspire computer system, as well as offering tips for
troubleshooting problems.
Refer to the online help file for additional information about your
Aspire computer system.
Q: My monitor displays a blank screen, my corded
mouse/keyboard does not function, or my speakers do not
emit sound. How can I make them work?
A: If a system component does not perform correctly, first check
that it is plugged in and turned on (if necessary) and
connected to the computer correctly.
For specific questions and problems relating to the monitor
and speaker set, refer to the documentation provided with
those components.
Q: My monitor is turned on and connected correctly but the
screen is still blank. What is the problem?
A: Check the brightness and contrast controls on the monitor.
Also, move the mouse or tap a key on the keyboard to make
sure that the monitor is not in power-saving mode.
Q: My mouse cursor movement is erratic. How can I get better
control?
A: Your Aspire computer system features an optical mouse
providing greater freedom of use. However, highly reflective
surfaces, such as glass or metal, can distort the optical light
signal and cause tracking problems. If you wish to operate
your mouse on a reflective surface you should first cover the
surface with a non-reflective object, such as a book or a sheet
of paper.
Q: My floppy drive (FDD) is unable to read my diskette?
A:
First, eject the disk, and then reinsert it before trying to read it
again. If you are still unable to read the diskette, check that it
is a disk drive problem by inserting and attempting to read
other diskettes. You might have a defective diskette, or your
diskette might need formatting.
If you believe that there is a problem with the drive, take your
computer in for servicing.
