28
3
If the problem persists, call Acer Technical Support.
My modem connects, but there is no dial tone.
1
Check to see if the phone lines (in and out) are properly
connected. Sometimes the line to the phone and the line to
the wall jacks are reversed. If needed, refer to the Easy Setup
poster that came with your Aspire computer.
2
Ensure that all phones using this line have been hung up.
My modem does not work.
1
Ensure that the line from the wall jack is plugged into the jack
on the back of the computer labeled Line or Wall.
2
Ensure that the line from the wall jack to the computer is
tightly plugged in on each end.
3
If the modem still doesn’t work, disconnect any phones or
other equipment that may be on the same line.
4
If the modem still doesn’t work, temporarily disable any
special services on the line, such as call waiting.
My monitor remains dark when system is turned on
1
Make sure that the monitor power indicator is lit.
2
Check brightness and contrast settings.
3
If the problem still persists, ensure that the monitor is plugged
in and the cable from the monitor to the computer is securely
attached.
My monitor will not turn on.
1
If the monitor Power button light is not lit, verify that the
monitor is plugged in to a power source.
2
If the monitor Power button light is lit, but is blinking instead
of steady, verify that the monitor video cable is fully
connected to the computer. If needed, refer to the Easy Setup
poster.
3
If the computer Power button light is blinking, press it once.
4
If necessary, unplug the computer and monitor, then inspect
the monitor cable connector for bent or broken pins.
My mouse movement is erratic.
Clean your mouse:
1
Turn the mouse upside down.
2
Remove the ring holding the ball in place by turning it
counterclockwise.
Summary of Contents for Aspire ELD
Page 4: ...iv ...