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Acer Aspire 8930 Series Service Manual Download Page 108

102

Chapter 6

Cable

USB BOARD WITH TV CABLE

55.AP30N.001

TV TUNER MINI CARD AVERMEDIA DVB-
T A309 REV 1.0

TU.23100.014

TV TUNER MINI CARD AVERMEDIA DVB-
T A310 REV 1.0

TU.23100.010

FLASH MODULE 4GB INTEL 
NVCPEMWR004G2 LF

KF.4GB0N.002

FLASH MODULE 2GB INTEL 
NVCPEMWR002G2 LF

KF.2GB0N.002

MSI VGA Card nVidia NB9P-GS GDDRIII 
512M 800MHz 32*32 MXM II w/ HDCP w/ 
Intersil PowerIC w/DP support Ver. A3

VG.9PG06.006

Yuan VGA Card nVidia NB9P-GS GDDRIII 
512M 800MHz 32*32 MXM II w/ HDCP w/ 
MPS PowerIC w/DP support Ver. A3

VG.9PG0Y.005

MSI VGA Card nVidia 9EGEH GDDRIII 
512M 800MHz 32*32 MXM III w/ HDCP

VG.9EG06.001

Category

Part Name and Description

Acer Part No.

POWER CORD 3PIN USA

27.AAMVN.001

POWER CORD 3PIN EUR

27.AAMVN.002

POWER CORD 3PIN SOUTH AFRICA

27.AAMVN.008

POWER CORD 3PIN DENMARK

27.AAMVN.010

POWER CORD ISRAEL

27.AAMVN.011

POWER CORD 3PIN ITALIAN

27.AAMVN.009

POWER CORD 3PIN UK

27.AAMVN.004

POWER CORD 3PIN SWISS

27.AAMVN.006

POWER CORD AUSTRALIA W/LABEL

27.AAMVN.003

POWER CORD 3PIN CHINA

27.AAMVN.005

POWER CORD SOUTH AFRICA (AIL)

27.AAMVN.007

POWER CORD 3PIN USA

27.AAMVN.001

POWER CORD 3PIN TAIWAN

27.APQ0N.001

POWER CORD 2PIN JAPAN

27.APQ0N.002

POWER CORD 3PIN ARGENTINA

27.TNX0N.001

HOTKEY BOARD CABLE

50.AP50N.001

POWER BUTTON BOARD CABLE

50.AP50N.002

Category

Part Name and Description

Acer Part No.

Summary of Contents for Aspire 8930 Series

Page 1: ...Aspire 8930 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 8930 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...twork connection System memory Dual Channel DDR2 SDRAM support Up to 2 GB of DDR2 667 MHz memory upgradeable to 4 GB using two soDIMM modules Display and graphics 18 4 WUXGA NVIDIA GeForce 9650M GS with up to 1280 MB of TurboCache or NVIDIA GeForce 8600M GT with up to 1280 MB of TurboCache TV tuner Digital TV tuner supporting DVB T Audio Dolby certified surround sound system with five built in ste...

Page 8: ...ork connection or Intel PRO Wireless network connection I O Ports ExpressCard 54 slot 6 in 1 card reader SD MMC MMCplus MS MS PRO xD USB 2 0 ports HDMI port with HDCP support Consumer infrared CIR port External display VGA port Headphone speaker line out jack with S PDIF support Microphone in jack Line in jack Ethernet RJ 45 port Modem RJ 11 port DC in jack for AC adapter Environment Temperature z...

Page 9: ...Chapter 1 3 System Block Diagram ...

Page 10: ...Description 1 CN1 LCM Cable CNTR 2 CN6 Power Board FFC CNTR 3 CN2 LED Board Cable CNTR 4 CN3 LED Board Cable CNTR 5 CN4 Power Cable CNTR 6 U6 South Bridge 7 CN12 I O Board CNTR 8 CN15 Speaker Cable CNTR 9 CN14 MDC CNTR 10 CN13 BT Cable CNTR 11 CN11 Touch Pad FFC CNTR 12 CN9 Media consle Board CNTR ...

Page 11: ...3 VGA Port 6 CN507 HDMI Port 7 CN511 HDMI Port 8 CN514 USB Port 9 CN515 USB Port 10 Jack501 SPDIF 11 Jack502 MIC jack 12 Jack503 Line in jack 13 CN510 Speaker Cable CNTR 14 U510 North Bridge 15 CN516 HDD Socket 16 CN517 HDD Socket 17 CN505 506 DIMM Socket 18 CN512 ODD CNTR 19 CN508 PCI E Socket 20 CN504 PCI E Socket 21 CN509 VGA Card Socket ...

Page 12: ...ys computer output 3 Power button Turns the computer on and off 4 Status indicators Light Emitting Diodes LEDs that light up to show the status of the computer s functions and components 5 CineDash media console The CineDash media console is a touch sensitive entertainment interface 6 Keyboard For entering data into your computer 7 Palmrest Comfortable support area for your hands when you use the ...

Page 13: ...components 11 Acer Crystal Eye Web camera for video communication for selected models 12 Empowering key Lanuch Acer Empowering Technology 13 Speakers Left and right speakers deliver stereo audio output 14 Easy launch button Buttons for launching frequently used program No Icon Item Description 1 Speakers Left and right speakers deliver stereo audio output 2 6 in 1 card reader Accepts Secure Digita...

Page 14: ...a display device e g external monitor LCD projector 5 HDMI port Supports high definition digital video connections 6 2 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 7 Headphones speaker line out jack with S PDIF support Connects to audio line out devices e g speakers headphones 8 Microphone in jack Accepts input from external microphones 9 Line in jack Accepts audio line in dev...

Page 15: ...5 Emergency eject hole Ejects the optical drive tray when the computer is turned off 6 2 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 7 TV in port Accepts input signals from analog digital TV tuner devices for selected models 8 Kensington lock slot Connects to a Kensington compatible computer security lock No Icon Item Description 1 Tuba The dedicated Tuba CineBass subwoofer p...

Page 16: ...ent Houses the computer s main memory 3 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the opening of the fan 4 Battery bay Houses the computer s battery pack 5 Battery release latch Releases the battery for removal 6 Battery lock Locks the battery in position ...

Page 17: ...g The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode No Icon Item Description 1 Power Indicates the computer s power status 2 Battery Indicates the computer s battery status 3 HDD Indicates when the hard disk drive is active 4 Num Lock Lights up when Num Lock is activated 5 Caps Lock Lights up when Caps Lock is activated ...

Page 18: ...browser mail and programmable buttons run the Acer Launch Manager No Icon Item Description 1 Empowering Technology Lanuch Acer Empowering Technology user programmable 2 Wireless communication button Indicator Enable disables the wireless function Indicates the status of wireless LAN communication 3 Web browser Internet browser user Programmable 4 Mail Email application user Programmable 5 Bluetoot...

Page 19: ...keep it and your infers dry and clean The touchpad is sensitive to finger movements hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Function Left Button 1 Right Button 4 Main touchpad 2 Center button 3 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click a...

Page 20: ...ion Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num Lock When Num Lock is on the separate keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down ...

Page 21: ...in M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar by using Windows Flip 3 D SPACEBAR Bring all gadgets to the front and select Windows Sidebar CTRL F Search fo...

Page 22: ...3 Acer ePower Management Launches Acer ePower Management in Acer Empowering Technology Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off F...

Page 23: ...ld Alt Gr and then press the 5 symbol at the upper center of the keyboard NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Either directly press the key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center o...

Page 24: ...powering Technology toolbar then select Help For help with a particular utility launch the utility and click the icon at the buttom of the active window Launching Acer Empowering Technology To launch Acer Empowering Technology Press the Empowering Key to display the Acer Empowering Technology toolbar on the desktop To hide the toolbar press the Empowering Key again or click the hide button on the ...

Page 25: ...er on your system Select Movie or Game mode to experience the awesome realism of 5 1 channel surround sound from just two speakers via Dolby Virtual Speaker technology Music mode lets you enjoy your favorite tunes in vivid detail To choose your playback device click the icon on the upper right side ofthe Acer eAudio Management window ...

Page 26: ...er plan 3 Choose a predefined power plan to base your customized plan on 4 If necessary change the display sleep and hibernation settings you want your computer to use 5 Click OK to save your new power plan To switch between power plans 1 Mouse over the Acer ePower Management application on the Acer Empowering Technology toolbar The quick menu appears 2 Select the power plan you want to switch to ...

Page 27: ...Chapter 1 21 Click the Battery tab to view remaining battery life battery status and remaining battery life in standby and hibernate modes ...

Page 28: ...tion decryption and also supports on the fly file encryption for Lotus Notes and Microsoft Outlook On first use the Acer eDataSecurity Management setup wizard will prompt you to create the Master Pas word You will use this password to access the Personal Secure Disk PSD The Master Password may also be used to encrypt decrypt files by default If you set a different password to encrypt a file but yo...

Page 29: ...nd drivers Image data backup z Back up to HDD set recovery point z Back up to CD DVD Image data recovery tools Recover from a hidden partition factory defaults Recover from the HDD most recent user defined recovery point Recover from CD DVD For more information please refer to Acer eRecovery Management NOTE If your computer did not come with a Recovery CD or System CD please use Acer eRecovery Man...

Page 30: ... the system health status Furthermore Acer eSettings Management enables you to optimize your Windows operating system so your computer runs faster smoother and better Acer eSettings Management also Provides a simple graphical user interface for navigating Displays general system status and advanced monitoring for power users ...

Page 31: ...wireless networking on off external display settings display orientation and synchronization status Windows Mobility Center also includes Acer specific settings like Bluetooth Add Device if applicable sharing folders overview sharing service on or off and a shortcut to the Acer user guide drivers and utilities To launch Windows Mobility Center Use the shortcut key X Start Windows Mobility Center f...

Page 32: ...sic player launching with Acer MusicLaunch secure Internet favorites via Acer MyLaunch and fast application website launching and login with Acer FingerLaunch while Acer ProfileLaunch can launch up to three applications websites from a single finger swipe Acer Bio Protection Fingerprint Solution also allows you to navigate through web browsers and documents using Acer FingerNav With Acer Bio Prote...

Page 33: ... process Acer GridVista is a handy utility that offers four pre defined display settings so you can view multiple windows on the same screen To access this function please go to Start All Programs and click on Acer GridVista You may choose any one of the four display settings indicated below Double verticle Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compa...

Page 34: ...solution setting of the second monitor is set to the manufacturer s recommended value Launch Manager Launch Manager allows you to set the four easy launch buttons located above the keyboard You can access the Launch Manager by clicking on Start All Programs Launch Manager to start the application ...

Page 35: ...me control Fixed in write back Item Specification Memory controller Intel PM45 Memory size 0MB no on board memory DIMM socket number 2 sockets Supports memory size per socket 2GB Supports maximum memory size 4GB Supports DIMM type DDR 3 Synchronous DRAM Supports DIMM Speed 1066 MHz Supports DIMM voltage 1 5V and 0 9V Supports DIMM package 204 pin soDIMM Item Specification Chipset ATHEROS_AR8121 Su...

Page 36: ...9120822AS Toshiba MK1237GSX HGST HTS541612J9SA00 WD WD1200BEVS 22RST0 TOSHIBA MK1637GSX SEAGATE ST9160821AS HGST HTS541616J9SA00 WD WD1600BEVS 22RST0 Capacity MB 80000 120000 160000 Bytes per sector 512 Data heads 2 4 for Toshiba and HGST 4 Drive Format Disks 1 Spindle speed RPM 5400 RPM Performance Specifications Buffer size 8M Interface SATA Max media transfer rate disk buffer Mbytes s 100 150 D...

Page 37: ...s and writes US US RW 7 Reads data in each DVD ROM and DVD Dual 8 Reads and writes in each DVD R Ver 2 0 for general DVD RW and DVD R RW Ver1 1 9 Reads and writes DVD R Dual 10 Reads and writes DVD RAM Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating Item Specification Audio Cont...

Page 38: ...three on the right side Serial port function control Enable Disable by BIOS Setup Item Specification Express card controller Built in ICH9M Supports card type 75mmx54mm W x5mm Number of slots One Access location Left Side Interface PCI Express Item Specification Core logic Intel PM45 ICH9M VGA Acer MXM compatible LAN ATHEROS_AR8121 USB 2 0 Built in ICH9M CardReader Jmicro JMB385 MODEM Foxconn T60M...

Page 39: ...voltage 14 8V Charge voltage 16 8 0 2V Item Specification Vendor model name Samsung LNT184HT01 A01 Screen Diagonal mm 18 4 inches Active Area mm 353 45 H x 198 72 V mm Display resolution pixels 1920x1080 WUXGA Pixel Pitch 0 213 H x 0 213 V mm Pixel Arrangement R G B Vertical Stripe Display Mode Normally White Typical White Luminance cd m2 also called Brightness 300 Luminance Uniformity N A Contras...

Page 40: ...Inrush current 50A 115VAC 100A 230VAC Efficiency 85 min 115VAC input full load ACPI mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Su...

Page 41: ...lease also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press m during POST when Press F2 to enter Setup message is prompted on the bottom of screen Press m to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to ...

Page 42: ...tions Exit Allows the user to save CMOS setting and exit Setup NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information is subje...

Page 43: ...by the system IDE2 Serial Number This field shows the serial number of devices installed on secondary IDE master System BIOS ver Displays system BIOS version VGA BIOS Ver This field displays the VGA firmware version of the system KBC Ver This field shows the keyboard Serial Number This field displays the serial number of this unit Asset Tag Number This field displays the asset tag number of the sy...

Page 44: ...es if Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connected on external video port If any external display ...

Page 45: ...elow describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Parameter Description Option Serial port Displays the settings of the serial port Enabled or Disabled Parallel port Shows the settings of the parallel port Enabled or Disabled ...

Page 46: ...rd Clear or Set Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized...

Page 47: ... Press e After setting the password the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press u to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 T...

Page 48: ...ng the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press u to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses u If the current password entered does not match the actual current passw...

Page 49: ...distette drive in module bay the onboard hard disk drive and the CD ROM in module bay Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use The table below describes the parameters in this screen Parameter Description Exit Saving Changes Exit System Setup and save your changes to CMOS ...

Page 50: ...ges Exit utility without saving setup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS Parameter Description ...

Page 51: ... Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootab...

Page 52: ... time HDD password error code would display on the screen See the image below If you need to solve HDD password locked problem you can run unlock6 EXE 1 Key in unlock6 error code 205 2 Select 2 3 Choose one HDD password Reboot system and key in R6PI11X or MI8N4KK to HDD user password Then the HDD password will be unlocked and will auto into Windows after reboot ...

Page 53: ...ve mat for preventing electrostatic discharge Small Philips screw driver hilips screwdriver Plastic flat head screw driver Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 54: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Page 55: ... representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the system board you must first remove the keyboard then disassemble the inside assembly frame in that order Main unit disassembly flow chart ...

Page 56: ...50 Chapter 3 LCM module disassembly flow chart ...

Page 57: ...Chapter 3 51 Removing the Battery Pack 1 Release the battery 2 Slide the battery latch then remove the battery ...

Page 58: ...the six screws fastening the CTO cover 2 Detach the CTO cover from the notebook Removing the Wireless Cover RAM Module 3 Remove the wireless antenna and remove the wireless screws then remove the wireless card 4 Pop out the memory module from the DIMM socket then remove it If the notebook has two memory modules then repeat this step ...

Page 59: ...under Card and System Fan 5 Disconnect the main and auxiliary antennae from the TV card 6 Loose two screws from the TV card 7 Remove the TV card from the machine 8 Remove HDD module as shown 9 Remove FAN cable from the machine 10 Loose the FAN screw ...

Page 60: ... the CPU 12 Remove the two screws holding the finger heatsink 13 Detach the finger heatsink from the main board 14 Then take out the CPU heatsink from the main board 15 Use a flat screwdriver to release the CPU lock Turn counter clock wise then remove the CPU carefully 16 Remove the Express dummy card ...

Page 61: ...18 Remove the screw fastening the optical disk drive module on the bottom 19 Use a tool to push the optical disk drive module outwards and remove the ODD module Removing the Hinge cover 20 Remove two hinge cover screws 21 Then detach the Hinge cover from both side ...

Page 62: ...56 Chapter 3 Removing the BTCB screws 22 Loose 21 screws from BTCB 23 Detach Switch cover 24 Disconnect Media board FFC from the Switch cover ...

Page 63: ...Chapter 3 57 25 Then remove the switch cover from the machine ...

Page 64: ...from the main board 3 Then remove the keyboard from the main unit 4 Disconnect the FFC from the main board 5 Loose One screws from the TPCB 6 Disconnect the LCM cable 7 Pull out the Power cable 8 Pull out the Wireless antenna 9 Release four TPCB locker then remove the TCB from machine 10 Disassembling the LED boards ...

Page 65: ...Chapter 3 59 11 Loose the LED boards four screws 12 Loose four LCM hinge screws 13 Then remove LCM module from the machine ...

Page 66: ...ve the daughter board from the machine 15 Loose two Modem card screws 16 Disconnect Modem card cable 17 Remove Modem card from the M B 18 Disconnect Speaker cable from the MB and loose the MB screw 19 Remove M B from the BTCB 20 Remove RJ11 from the BTCB ...

Page 67: ...Chapter 3 61 21 Remove the USB board from BTCB ...

Page 68: ... Remove six LCM bezel mylar 2 Loose 10 LCM bezel screws 3 Remove LCM bezel 4 Disconnect Inverter cable and Back LED board cable 5 Remove Inverter from BTCB 6 Loose four LCD scrws from the hinge 7 Disconnect CCD cable 8 Remove the LCD panel ...

Page 69: ...ws then remove two hinges from LCD panel Disassembling the External Modules Disassembling the HDD Module 1 Remove the four screws holding the HDD hard disk drive foil two on each side 2 Carefully take out the hard disk drive from the HDD foil ...

Page 70: ...64 Chapter 3 Disassembling the ODD Module 1 Remove the two screws holding the optical bracket 2 Then remove the optical bracket from the optical disk drive ...

Page 71: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 67 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 69 Undetermined Problems on page 82 POST detects an error and displayed messages on screen Error Message List on page 70 Other symptoms i e LCD display problem...

Page 72: ...e the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Repl...

Page 73: ...k the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the following figure 1 If the voltage is not correct replace the power adapter 2 If the voltage is within the range do the following z Replace the System board z If the problem is not corrected see Undetermined Problems on page 82 z If the voltage is not co...

Page 74: ...rature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the sy...

Page 75: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 82 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 76: ...r code Thermal critical High In this situation BIOS will shut down system not show message Error Messages FRU Action in Sequence Failure Fixed Disk Reconnect hard disk drive connector Load Default Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 66 Keyboard error see Keyboard or Auxiliary Input Device Check on page 66 Keyboa...

Page 77: ... size found by POST differed from CMOS Run Load Default Settings in BIOS Setup Utility DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page 66 Incorrect Drive A type run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility System cache error Cache disabled Sy...

Page 78: ...cted tightly and correctly Reconnect the DIMM LED board System board No beep power on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check on page 67 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconne...

Page 79: ...itialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xx...

Page 80: ...he registers 67h Initialize Multi Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt ...

Page 81: ...gine optional 9Eh Enable hardware interrupts 9Fh Determine number of ATA and SCSI drives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password option...

Page 82: ...E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F...

Page 83: ...or displayed Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD has extra horizontal or vertical lines displayed LCD inverter ID LCD inverter LCD cable LCD System board Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Symptom Error Action in Sequence Power...

Page 84: ...equence Memory count size appears different from actual size Enter BIOS Setup Utility to execute Load Default Settings then reboot system DIMM System board Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer Audio driver Speaker System board Internal speakers make noise or emit no sound Speaker System board Symptom Error Action in Sequence The system wi...

Page 85: ...rd The system doesn t resume from standby mode after opening the LCD See Save to Disk S4 on page 34 LCD cover switch System board Battery fuel gauge in Windows doesn t go higher than 90 Remove battery pack and let it cool for 2 hours Refresh battery continue use battery until power off then charge battery Battery pack System board System hangs intermittently Reconnect hard disk CD ROM drives Hard ...

Page 86: ...rk correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device ca...

Page 87: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 88: ...operating correctly See Power System Check on page 67 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices z Non Acer devices z Printer mouse and other external devices z Battery pack z Hard disk drive z DIMM z CD ROM Diskette drive Module z PC Cards 4 Power on the computer 5 Determine if the problem...

Page 89: ... CNTR 2 CN6 Power Board FFC CNTR 3 CN2 LED Board Cable CNTR 4 CN3 LED Board Cable CNTR 5 CN4 Power Cable CNTR 6 U6 South Bridge 7 CN12 I O Board CNTR 8 CN15 Speaker Cable CNTR 9 CN14 MDC CNTR 10 CN13 BT Cable CNTR 11 CN11 Touch Pad FFC CNTR 12 CN9 Media consle Board CNTR Jumper and Connector Locations Chapter 5 ...

Page 90: ...3 VGA Port 6 CN507 HDMI Port 7 CN511 HDMI Port 8 CN514 USB Port 9 CN515 USB Port 10 Jack501 SPDIF 11 Jack502 MIC jack 12 Jack503 Line in jack 13 CN510 Speaker Cable CNTR 14 U510 North Bridge 15 CN516 HDD Socket 16 CN517 HDD Socket 17 CN505 506 DIMM Socket 18 CN512 ODD CNTR 19 CN508 PCI E Socket 20 CN504 PCI E Socket 21 CN509 VGA Card Socket ...

Page 91: ...ade it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should...

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Page 106: ...1 LF LEVEL4 AP 09001 013 ADAPTER 90W LITE ON PA 1900 24AR BLUE 1 7X5 5X11 LF LEVEL4 AP 09003 011 ADAPTER 90W HIPRO HPOL093B13P BLUE 1 7X5 5X11 LF LEVEL4 AP 0900A 001 Category Part Name and Description Acer Part No BATTERY LI ION 8CELL SANYO AS 2007B 4S2P 4800MAH BT 00803 024 BATTERY LI ION 8CELL SONY AS 2007B 4S2P 4800MAH BT 00804 020 BATTERY LI ION 8CELL PANASONIC AS 2007B 4S2P 4800MAH BT 00805 0...

Page 107: ... 56 APQ0N 001 POWER BUTTON BOARD 55 ASY0N 002 HOTKEY BOARD 55 AP50N 001 TOUCHPAD BUTTON BAORD 55 ASY0N 001 I O BOARD 55 ASY0N 003 USB BOARD W O TV CABLE 55 AP50N 005 LED BOARD RIGHT 55 AP50N 006 LED BOARD LEFT 55 AP50N 007 FINGER PRINT BOARD 55 APQ0N 001 MEDIA BOARD MODULE 55 APQ0N 005 Category Part Name and Description Acer Part No ...

Page 108: ...I 512M 800MHz 32 32 MXM III w HDCP VG 9EG06 001 Category Part Name and Description Acer Part No POWER CORD 3PIN USA 27 AAMVN 001 POWER CORD 3PIN EUR 27 AAMVN 002 POWER CORD 3PIN SOUTH AFRICA 27 AAMVN 008 POWER CORD 3PIN DENMARK 27 AAMVN 010 POWER CORD ISRAEL 27 AAMVN 011 POWER CORD 3PIN ITALIAN 27 AAMVN 009 POWER CORD 3PIN UK 27 AAMVN 004 POWER CORD 3PIN SWISS 27 AAMVN 006 POWER CORD AUSTRALIA W L...

Page 109: ...6 DC IN CABLE 50 AP50N 007 BLUETOOTH BOARD CABLE 50 AP50N 008 MODEM CABLE 50 AP50N 009 MODEM CABLE WITH RJ11 50 AP50N 010 FINGER PRINT BOARD CABLE 50 APQ0N 001 LCD CAMERA CABLE 18 4 WUXGA WXGA 50 AP50N 011 LCD CAMERA CABLE 18 4 WUXGA WXGA 50 AP50N 011 LCD CAMERA CABLE 18 4 WXGA 50 AP50N 012 Category Part Name and Description Acer Part No ...

Page 110: ...02 Category Part Name and Description Acer Part No TOUCHPAD BRACKET 33 ASY0N 001 UNILOAD COVER 42 AP50N 002 UNILOAD COVER FOR 2ND HDD WITH 12 5MM 42 ASY0N 002 MINI DUMMY CARD 42 AP50N 003 SD DUMMY CARD 42 APQ0N 009 LOWER CASE WITH TV PORT 60 AT20N 001 LOWER CASE W O TV PORT 60 ASY0N 001 UPPER CASE WITH FINGERPRINT HOLE 60 ASY0N 002 MIDDLE COVER 42 ASY0N 001 SUPER MULTI BEZEL 42 APQ0N 004 BD COMBO ...

Page 111: ...33 AKE0N 005 LCD COVER 18 4 60 AP50N 005 LCD BEZEL 18 4 60 ASY0N 003 LCD BRACKET RIGHT 33 AP50N 001 LCD BRACKET LEFT 33 AP50N 002 HINGE COVER ASSEMBLY LEFT 42 APQ0N 007 HINGE COVER ASSEMBLY RIGHT 42 APQ0N 006 KENSINGTON BRACKET 33 APQ0N 006 HALF MINI CARD BRACKET 33 TQP0N 002 Category Part Name and Description Acer Part No ...

Page 112: ...UAL T9400 PGA 2 53G 6M 1066 35W KC 94001 DTP CPU INTEL CORE2DUAL T9600 PGA 2 8G 6M 1066 35W KC 96001 DTP Category Part Name and Description Acer Part No ODD SONY BD COMBO 12 7MM TRAY DL 2X BC 5500S LF W O BEZEL SATA KO 0020E 002 ODD PIONEER SUPER MULTI DRIVE 12 7MM TRAY DL 8X DVR TD08RS LF W O BEZEL SATA KU 00805 044 ODD SONY SUPER MULTI DRIVE 12 7MM TRAY DL 8X AD 7580S LF W O BEZEL SATA KU 0080E ...

Page 113: ...5400RPM SATA WD WD1600BEVT 22ZCTO ML160 LF F W 11 01A11 KH 16008 022 HDD 250GB 5400RPM SATA SEAGATE ST9250827AS CORSAIR LF F W 3 AAA KH 25001 011 HDD 250GB 5400RPM SATA TOSHIBA MK2552GSX LF F W LV010J KH 25004 002 HDD 250GB 5400RPM SATA HGST HTS543225L9A300 LF F W C40C KH 25007 013 HDD 250GB 5400RPM SATA WD WD2500BEVS 22UST0 ML125 LFF W 01 01A01 KH 25008 018 HDD 320GB 5400RPM SATA SEAGATE ST932032...

Page 114: ...ACK UK GLOSSY KB INT00 299 KEYBOARD 17_18KB FV1 89KS BLACK TURKISH GLOSSY KB INT00 300 KEYBOARD 17_18KB FV1 88KS BLACK THAILAND GLOSSY KB INT00 301 KEYBOARD 17_18KB FV1 89KS BLACK SWISS G GLOSSY KB INT00 302 KEYBOARD 17_18KB FV1 89KS BLACK SWEDISH GLOSSY KB INT00 303 KEYBOARD 17_18KB FV1 89KS BLACK SPANISH GLOSSY KB INT00 304 KEYBOARD 17_18KB FV1 89KS BLACK SLOVAK GLOSSY KB INT00 305 KEYBOARD 17_1...

Page 115: ... FRENCH GLOSSY KB INT00 320 KEYBOARD 17_18KB FV1 89KS BLACK FINNISH GLOSSY KB INT00 321 KEYBOARD 17_18KB FV1 89KS BLACK DUTCH GLOSSY KB INT00 322 KEYBOARD 17_18KB FV1 89KS BLACK DANISH GLOSSY KB INT00 323 KEYBOARD 17_18KB FV1 89KS BLACK CZECH GLOSSY KB INT00 324 KEYBOARD 17_18KB FV1 88KS BLACK TRADITIONAL CHINESE GLOSSY KB INT00 325 KEYBOARD 17_18KB FV1 89KS BLACK CANADIAN FRENCH GLOSSY KB INT00 3...

Page 116: ...ICRON MT8JSF12864HY 1G1D1 LF KN 1GB04 003 SO DIMM 1GB DDRIII1066 ELPIDA EBJ11UE6BAU0 AE E LF KN 1GB09 009 SO DIMM 1GB DDRIII1066 SAMSUNG M471B2874DZ1 CF8 LF KN 1GB0B 019 SO DIMM 1GB DDRIII1066 HYNIX HMT112S6AFP6C G7N0 LF KN 1GB0G 019 SO DIMM 2GB DDRIII1066 MICRON MT16JSF25664HY 1G1D1 LF KN 2GB04 004 SO DIMM 2GB DDRIII1066 ELPIDA EBJ21UE8BAU0 AE E LF 128 8 0 07um KN 2GB09 002 SO DIMM 2GB DDRIII1066...

Page 117: ...M M 4 5MM 0 8MM PHIL BK PATCH 86 APQ0N 004 SCREW M2 5X0 45 86 APQ0N 001 SCREW I M2 5 3MM M 4 5MM 0 8MM NI PATCH 86 AP50N 001 SCREW BNI PAT 86 TLT0N 002 SCREW PAN M2 0 4 6 0MM MACH 3 0MM 0 7MM CROSS NI 86 AP50N 002 SCREW 86 TCXVN 006 SCREW 86 AAMVN 001 Category Part Name and Description Acer Part No SPEAKER SET W SUB WOOFER 23 AP50N 002 SPEAKER SET FRONT 23 AP50N 003 Category Part Name and Descript...

Page 118: ...112 Chapter 6 ...

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