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12

Chapter 1

Indicators

The computer has several easy-to-read status indicators. 

The front panel indicators are visible even when the computer cover is closed up.

NOTE: 1. Charging:

 

The light shows amber when the battery is charging. 

2. Fully charged:

 

The light shows green when in AC mode.

No.

Icon

Item

Description

1

HDD

Indicates when the hard disk drive is active.

2

Num Lock

Lights up when Num Lock is activated.

3

Caps Lock

Lights up when Caps Lock is activated.

4

Power

Indicates the computer’s power status.

5

Battery

Indicates the computer’s battery status.

Summary of Contents for Aspire 6935 Series

Page 1: ...Aspire 6935G Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 6935G service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ... 21 Acer ePower Management 22 Acer eDataSecurity Management for selected models 24 Acer eRecovery Management 26 Acer eSettings Management 28 Using the System Utilities 30 Hardware Specification and Configurations 33 System Utilities 39 BIOS Setup Utility 39 Invoking BIOS Setup 40 Information 41 Main 42 Advanced 44 Security 45 Boot 49 Exit 50 BIOS Flash Utility 51 HDD unlock Utility 52 Machine Disa...

Page 8: ...eck 71 Power System Check 71 Touchpad Check 72 Power On Self Test POST Error Message 73 Index of Error Messages 74 Phoenix BIOS Beep Codes 77 Index of Symptom to FRU Error Message 81 Intermittent Problems 85 Undetermined Problems 86 Jumper and Connector Locations 87 Top View 87 Bottom View 88 FRU Field Replaceable Unit List 91 Aspire 6935G Exploded Diagram 92 Aspire 6935G FRU List 108 ...

Page 9: ...ERTIFIED network connection z Intel PRO Wireless Wi Fi CERTIFIED network connection System Memory Dual Channel DDR3 SDRAM support Up to 2 GB of DDR3 1066 MHz memory upgradeable to 4 GB using two soDIMM modules Display and graphics Mobile Intel GM975 PM975 Express Chipset for selected models NVIDIA GeForce 9500M GS with 512MB of dedicated VRAM supporting TurboCache for selected models TV tuner Digi...

Page 10: ...gy z Optional Acer Xpress VoIP phone WLAN Intel Wireless WiFi Link network connection or Intel PRO Wireless network connection WPAN Bluetooth 2 0 EDR LAN Gigabit Ethernet Wake on LAN ready Modem 56K ITU V 92 I O Ports ExpressCard 54 slot 6 in 1 card reader SD MMC MMCplus MS MS PRO xD Four USB 2 0 ports HDMI port with HDCP support for selected models Consumer infrared CIR port External display VGA ...

Page 11: ...Chapter 1 3 Environment Temperature z operating 5 C to 35 C z Non operating 20 C to 65 C Humidity non condensing z operating 20 80 NOTE Non operating 20 80 ...

Page 12: ...4 Chapter 1 System Block Diagram ...

Page 13: ...CN1 LED B Cable CNTR 2 CN2 LCM Cable CNTR 3 CN3 Key board FFC CNTR 4 CN4 USB board CNTR 5 CN7 Hot Key Board CNTR 6 U8 South Bridge 7 CN12 Touch Pad FFC CNTR 8 CN14 I O Board CNTR 9 CN15 BT Cable CNTR 10 CN13 Express card CNTR 11 CN10 Speaker Cable CNTR 12 CN9 Media consle Board CNTR 13 CN8 Power Board FFC CNTR ...

Page 14: ...rt 5 CN1005 USB Board CNTR 6 CN501 VGA Port 7 Jack501 RJ45 8 CN505 USB Port 9 CN508 HDMI Port 10 Jack502 SPDIF 11 Jack503 MIC jack 12 Jack504 Line in jack 13 CN516 MDC Card CNTR 14 CN512 New card Socket 15 CN511 513 DIMM Socket 16 CN514 HDD CNTR 17 CN515 PCI E Socket 18 CN510 ODD CNTR 19 U517 North Bridge 20 CN507 CPU Socket 21 CN506 VGA Card Socket ...

Page 15: ...Chapter 1 7 Your Acer Notebook tour After knowing your computer features let us show you around your new Aspire computer Front View ...

Page 16: ...ing data into your computer 8 Palmrest Comfortable support area for your hands when you use the computer 9 Touchpad Touch sensitive pointing device which functions like a computer mouse 10 Click buttons left center and right The left and right buttons function like the left and right mouse buttons The center button serves as Acer BioProtect fingerprint reader supporting Acer FingerNav 4 way contro...

Page 17: ...A port Connects to a display device e g external monitor LCD projector 4 Ethernet RJ 45 port Connects to an Ethernet 10 100 based network 5 Two USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 6 HDMI Supports high definition digital video connections for selected models 7 Headphones speaker line out jack with S PDIF support Connects to audio line out devices e g speakers headphone...

Page 18: ...ts the optical drive tray when the computer is turned off 5 3 USB 2 0 ports Connect to USB 2 0 devices e g USB mouse USB camera 6 TV in port Accepts input signals from analog digital TV tuner devices for selected models 7 Kensington lock slot Connects to a Kensington compatible computer security lock No Icon Item Description 1 Tuba The dedicated Tuba CineBass subwoofer pumps out earthshaking movie...

Page 19: ...puter s hard disk secured with screws 3 Ventilation slots and cooling fan Enable the computer to stay cool even after prolonged use Note Do not cover or obstruct the opening of the fan 4 Battery bay Houses the computer s battery pack 5 Battery release latch Releases the battery for removal 6 Battery lock Locks the battery in position ...

Page 20: ...g The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode No Icon Item Description 1 HDD Indicates when the hard disk drive is active 2 Num Lock Lights up when Num Lock is activated 3 Caps Lock Lights up when Caps Lock is activated 4 Power Indicates the computer s power status 5 Battery Indicates the computer s battery status ...

Page 21: ...browser mail and programmable buttons run the Acer Launch Manager No Icon Item Description 1 Empowering Technology Lanuch Acer Empowering Technology user programmable 2 Wireless communication button Indicator Enable disables the wireless function Indicates the status of wireless LAN communication 3 Web browser Internet browser user Programmable 4 Mail Email application user Programmable 5 Bluetoot...

Page 22: ...keep it and your infers dry and clean The touchpad is sensitive to finger movements hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Function Left Button 1 Right Button 4 Main touchpad 2 Center button 3 Execute Quickly click twice Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click a...

Page 23: ...percase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or down when you press the up or down arrow keys r...

Page 24: ...in M Minimizes all windows R Open the Run dialog box T Cycle through programs on the taskbar U Open Ease of Access Center X Open Windows Mobility Center BREAK Display the System Properties dialog box SHIFT M Restore minimized windows to the desktop TAB Cycle through programs on the taskbar by using Windows Flip 3 D SPACEBAR Bring all gadgets to the front and select Windows Sidebar CTRL F Search fo...

Page 25: ...tings in Acer Empowering Technology Fn F3 Acer ePower Management Launches Acer ePower Management in Acer Empowering Technology Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle ...

Page 26: ...ld Alt Gr and then press the 5 symbol at the upper center of the keyboard NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Either directly press the key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center o...

Page 27: ...ater on your system Acer ePower Management optimizes battery usage via customizable power plans Acer eDataSecurity Management protects data with passwords and encryption for selected models Acer eRecovery Management backs up and recovers data flexibly reliablyand completely Acer eSettings Management accesses system information and adjusts settings easily For more information press the key to launc...

Page 28: ... the Restore tab 3 Click Password settings The Empowering Technology Password Center dialog box pops up 4 Click Create a new password 5 In the Create a New Password dialog box key in and confirm your password in the appropriate boxes Your password should have a minimum of 4 and a maximum of 12 characters 6 Enter a password hint that will help you remember your password 7 Make sure the box Use for ...

Page 29: ...our system Select Movie or Game mode to experience the awesome realism of 5 1 channel audio output from the speakers fitted to your system via Dolby Surround sound technology Music mode lets you enjoy your favorite tunes in vivid detail To choose your playback device click the icon on the upper right side of the Acer eAudio Management window ...

Page 30: ... Maximum Performance You can adjust CPU speed LCD brightness and other settings or click on buttons to turn the following functions on off Wireless LAN Bluetooth CardBus FireWire 1394 Wired LAN and Optical Device if supported DC Mode Battery mode There are four pre defined profiles Entertainment Presentation Word Processing and Battery Life You can also define up to three of your own To create new...

Page 31: ...nt usage referto the panel on the lower left hand side of the window For additional options click Settings to Set alarms Re load factory defaults Select what actions will be taken when the cover is closed or the power button is pressed View information about Acer ePower Management ...

Page 32: ...ion decryption and also supports on the fly file encryption for Lotus Notes and Microsoft Outlook On first use the Acer eDataSecurity Management setup wizard will prompt you to create the Master Password You will use this password to access the Personal Secure Disk PSD The Master Password may also be used to encrypt decrypt files by default If you set a different password to encrypt a file but you...

Page 33: ...Chapter 1 25 ...

Page 34: ...D drive Acer eRecovery Management provides you with Backup z Back up factory default to CD DVD z Back up drivers and applications to CD DVD z Create user backup z Manage user backups Restore z Restore system to factory default z Reinstall applications drivers z Restore system from user backup z Password settings To use the password protection feature of Acer eRecovery Management to protect your da...

Page 35: ...Chapter 1 27 ...

Page 36: ...nt allows you to inspect hardware specifications set BIOS passwords and modify boot options Acer eSettings Management also Provides a simple graphical user interface for navigation Prints and saves hardware specifications Lets you set an asset tag for your system ...

Page 37: ... synchronization status and presentation settings Windows Mobility Center also includes Acer specific settings like sharing folders overview sharing service on or off Bluetooth Add Device if applicable and a shortcut to the Acer user guide drivers and utilities To launch Windows Mobility Center Use the shortcut key X Start Windows Mobility Center from the Control panel Start Windows Mobility Cente...

Page 38: ...ain models To enable the dual monitor feature of the notebook first ensure that the second monitor is connected then select Start Control Panel Display and click on Settings Select the secondary monitor 2 icon in the display box and then click the check box Extend my windows desktop onto this monitor Finally click Apply to confirm the new settings and click OK to complete the process ...

Page 39: ...ght or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned indepently Acer Gridvista is dual display compatible allowing two displays to be partitioned independently AcerGridVista is imple to set up 1 Run Acer GridVista and select your preferred screen configuration for each display from the task bar 2 Drag and drop each window into the appropriate grid 3 Enjoy t...

Page 40: ...1 Launch Manager Launch Manager allows you to set the four easy launch buttons located above the keyboard You can access the Launch Manager by clicking on Start All Programs Launch Manager to start the application ...

Page 41: ...ech Cache Size Package Acer PN P7450 2 0GHz 2 1066MHz 45nm 3MB Micro FCPGA KC 74501 DPP P8600 2 4GHz 1066MHz 45nm 3MB Micro FCPGA KC 86R01 DPP P8700 2 53GHZ 1066MHz 45nm 3MB Micro FCPGA KC 87R01 DPP P9500 2 53GHz 1066MHz 45nm 6MB Micro FCPGA KC 95001 DPP T6400 2 0GHz 800MHz 45nm 3MB Micro FCPGA KC 64001 DTP T6600 2 2GHz 800MHz 45nm 2MB Micro FCPGA KC 66001 DTP T9550 2 66GHz 1066MHz 45nm 6MB Micro ...

Page 42: ...AR8121 Supports LAN protocol 10 100 1000 Ethernet PCI E Giga LAN connector type RJ45 LAN connector location Left side Features Integrated 10 100 1000 BASE T transceiver Item Specification Data modem data baud rate bps 56K Supports modem protocol V 92 Modem connector type RJ11 Modem connector location Left side Item Specification Chipset Built in ICH8M Data throughput 723 bps full speed data rate P...

Page 43: ...r Toshiba and HGST 4 Drive Format Disks 1 Spindle speed RPM 5400 RPM Performance Specifications Buffer size 8M Interface SATA Max media transfer rate disk buffer Mbytes s 100 150 Data transfer rate host buffer Mbytes s Ultra DMA mode 5 100 MB Sec DC Power Requirements Voltage tolerance 5V DC 5 Item Specification Vendor model name TOSHIBA 8X TS L632D PHILIPS 8X DS 8A1P HLDS 8X GSA T20N Performance ...

Page 44: ... writes DVD RAM Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating Item Specification Audio Controller Realtek ALC889X Audio onboard or optional Built in Mono or Stereo Stereo Resolution 24 bit stereo full duplex Compatibility HD audio Interface S PDIF output for PCM or AC 3 conten...

Page 45: ... function control Enable Disable by BIOS Setup Item Specification Express card controller Built in ICH8M Supports card type 75mmx54mm W x5mm Number of slots One Access location Left Side Interface PCI Express Item Specification Core logic Intel PM975 GM975 ICH8M VGA Acer MXM compatible LAN ATHEROS_AR8121 USB 2 0 Built in ICH8M CardReader Jmicro JMB385 MODEM Foxconn T60M951 Bluetooth Foxconn T60H92...

Page 46: ...n series 2 series in parallel Normal voltage 14 8V Charge voltage 16 8 0 2V Item Specification Vendor model name Samsung LTN160AT01 A01 Screen Diagonal mm 16 0 inches Active Area mm 353 45 H x 198 72 V mm Display resolution pixels 1366x768 WXGA Pixel Pitch 0 25875 H x 0 25875 V mm Pixel Arrangement R G B Vertical Stripe Display Mode Normally White Typical White Luminance cd m2 also called Brightne...

Page 47: ...o 63Hz Maximum input AC current 1 5A Inrush current 50A 115VAC 100A 230VAC Efficiency 85 min 115VAC input full load ACPI mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspen...

Page 48: ...40 Chapter 1 ...

Page 49: ...lease also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press m during POST when Press F2 to enter Setup message is prompted on the bottom of screen Press m to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to ...

Page 50: ...PC AT system parameters Advanced Provides advanced settings of the system Security Provides security settings of the system Boot Allows the user to specify the boot options Exit Allows the user to save CMOS setting and exit Setup NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for par...

Page 51: ... optical drive model name is automatically detected by the system IDE2 Serial Number This field shows the serial number of devices installed on secondary IDE master System BIOS ver Displays system BIOS version VGA BIOS Ver This field displays the VGA firmware version of the system KBC Ver This field shows the keyboard Serial Number This field displays the serial number of this unit Asset Tag Numbe...

Page 52: ... Actual values may differ InsydeH2O Setup Utility Rev 3 0 Information Main Advanced Security Boot Exit Item specific Help System Time 09 00 00 Tab Shift Tab or System Date 01 01 2003 Enter selects field Total Memory xxxxMB Video Memory 8MB note2 Quiet Boot Enabled Network boot Enabled F12 Boot Menu Disabled D2D Recovery Enabled F1 Help Select Item F5 F6 Change Values F9 Setup defaults Esc Exit Sel...

Page 53: ...es if Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connected on external video port If any external display ...

Page 54: ... describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Parameter Description Format Option Serial port Displays the settings of the serial port Enabled or Disabled Parallel port Shows the settings of the parallel port Enabled or Disabled ...

Page 55: ...c Help Supervisor Password Is Clear User Password Is Clear Supervisor Password controls HDD Password Clear access to the whole setup utility It can be used to boot Set Supervisor Password Enter up when Password on boot is Set User Password Enter enabled Set HDD Password Enter Password on Boot Disabled F1 Help Select Item F5 F6 Change Values F9 Setup defaults Esc Exit Select Menu Enter Select4Sub M...

Page 56: ...e user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unauthorized access The user can not either enter the Setup menu no...

Page 57: ... Press e After setting the password the computer sets the User Password parameter to Set 4 If desired you can opt to enable the Password on boot parameter 5 When you are done press u to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 T...

Page 58: ...ng the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on boot parameter 6 When you are done press u to save the changes and exit the BIOS Setup Utility If the verification is OK the screen will display as following The password setting is complete after the user presses u If the current password entered does not match the actual current passw...

Page 59: ...y Rev 3 0 Information Main Advanced Security Boot Exit Item specific Help Boot priority order 1 IDE 0 ST960821A 2 IDE 1 MATSHITADVD 3 USB FDD 4 Network Boot Realtek Boot Agent 5 USB HDD 6 USB KEY 7 USB CDROM Use or to select a device then press F6 to move it up the List or F5 to move it down the list Press Esc to escape the menu F1 Help Select Item F5 F6 Change Values F9 Setup defaults Esc Exit Se...

Page 60: ... default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS InsydeH2O Setup Utility Rev 3 0 Information Main Advanced Security Boot Exit Item specific Help Exit Saving Changes Exit System Setup and save your Exit Discarding Changes Changes Load Setup Defaults Exit utility without saving Setup Discard changes Data Save c...

Page 61: ... Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a bootab...

Page 62: ...e HDD password error code would display on the screen See the image below If you need to solve HDD password locked problem you can run unlock6 EXE 1 Key in unlock6 error code 205 2 Select 2 3 Choose one HDD password Reboot system and key in R6PI11X or MI8N4KK to HDD user password Then the HDD password will be unlocked and will auto into Windows after reboot ...

Page 63: ...ive mat for preventing electrostatic discharge Small Philips screw driver hilips screwdriver Plastic flat head screw driver Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover C...

Page 64: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Page 65: ... representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the system board you must first remove the keyboard then disassemble the inside assembly frame in that order Main unit disassembly flow chart ...

Page 66: ...56 Chapter 3 LCM module disassembly flow chart ...

Page 67: ... HDD Memory Module Wireless LAN Card TV Tuner Card System Fan Thermal Modules CPU Removing the HDD 1 1 Remove the six screws fastening the CTO cover 2 2 Detach the CTO cover from the notebook Removing the Wireless Cover RAM Module 3 Remove one screw to release the Wireless cover 4 Remove the Wireless cover from the notebook ...

Page 68: ...ut the Wireless antenna 7 Remove the two screws fastening the wireless LAN card t 8 Disconnect the main and auxiliary antennae from the wireless LAN card 9 Then take out the wireless LAN card from the main unit 10 Loose two screws from the TV card 11 Remove the TV card from the machine 12 Remove the two screws from the Wireless card 13 Remove the Wireless card from the machine 14 Remove HDD module...

Page 69: ...in unit as shown Removing the Thermal Modules and the CPU 19 Remove the two screws holding the finger heatsink 20 Detach the finger heatsink from the main board 21 Then take out the CPU heatsink from the main board 22 Use a flat screwdriver to release the CPU lock Turn counter clock wise then remove the CPU carefully 23 Remove the Express dummy card ...

Page 70: ...y cards 25 Remove the screw fastening the optical disk drive module on the bottom 26 Use a tool to push the optical disk drive module outwards and remove the ODD module Removing the Hinge cover 27 Remove two hinge cover screws 28 Then detach the Hinge cover from both side ...

Page 71: ...Chapter 3 61 Removing the BTCB screws 29 Loose 21 screws from BTCB 30 Detach Switch cover 31 Disconnect Media board FFC from the Switch cover ...

Page 72: ...remove the keyboard from the main unit 4 Remove the 18 screws fastening the upper case and the lower case assembly as shown 5 Disconnect the FFC from the main board 6 Loose two screws from the TPCB 7 Disconnect the LCM cable 8 Pull out the Power cable 9 Pull out the Wireless antenna 10 Release four TPCB locker then remove the TCB from machine ...

Page 73: ...inge screws 14 Then remove LCM module from the machine Remove I O baord and Main Board 15 Loose the daughter board screw then remove the daughter board from the machine 16 Disconnect four cables on the M B as shown 17 Loose the M B screw remove RJ11 connector from the BTCB 18 Remove M B from the BTCB 19 Disconnect LED B cable and USB B FFC ...

Page 74: ... 22 Disconnect Modem card cable 23 Remove Modem card from the M B Disassembly LCM module 1 Remove six LCM bezel mylar 2 Loose 11 LCM bezel screws 3 Remove LCM bezel 4 Disconnect Inverter cable and Back LED board cable 5 Disconnect CCD cable 6 Loose four LCD scrws from the hinge ...

Page 75: ...Chapter 3 65 7 Remove the LCD panel 8 Remove the Inverter board 9 Loose four LCD hinge screws then remove two hinges from LCD panel ...

Page 76: ... Remove the four screws holding the HDD hard disk drive foil two on each side 2 Carefully take out the hard disk drive from the HDD foil Disassembling the ODD Module 1 Remove the two screws holding the optical bracket 2 Then remove the optical bracket from the optical disk drive ...

Page 77: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 71 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 73 Undetermined Problems on page 86 POST detects an error and displayed messages on screen Error Message List on page 74 Other symptoms i e LCD display problem...

Page 78: ...e the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect the external diskette drive CD ROM module 2 Repl...

Page 79: ... power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list Check the Power Adapter on page 71 Check the Battery Pack on page 72 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the following figure 1 If the voltage is not correct ...

Page 80: ...battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Che...

Page 81: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 86 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 82: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 70 Keyboard error see Keyboard or Auxiliary Input Device Check on page 70 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 70 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Page 83: ...ware NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Failing Bits nnnn DIMM BIOS ROM System board Fixed Disk n None Invalid System Configuration Data BIOS ROM System board I O ...

Page 84: ... No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking cursor shown on LCD during POST Ensure every connector is connected tightly and correctly System board No beep during POST but system runs correctly Speaker System board ...

Page 85: ... initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 RAM failure on data bits xxxx of low byte of memory bus 2Fh Enable cache bef...

Page 86: ...Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Dis...

Page 87: ...h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display MultiBoot menu BEh Clear screen optional ...

Page 88: ...Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode Code Beeps POST Routine Description ...

Page 89: ...yboard if contrast and brightness function key doesn t work LCD inverter ID LCD cable LCD inverter LCD System board Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD has extra horizontal or vertical lines displayed LCD inverter ID LCD inverter LCD cable LCD System board Symp...

Page 90: ...battery pack and power adapter See Power System Check on page 71 Hold and press the power switch for more than 4 seconds System board Battery can t be charged See Check the Battery Pack on page 72 Battery pack System board Symptom Error Action in Sequence System cannot detect the PC Card PCMCIA PCMCIA slot assembly System board PCMCIA slot pin is damaged PCMCIA slot assembly Symptom Error Action i...

Page 91: ...d The system doesn t enter standby mode after closing the LCD LCD cover switch System board The system doesn t resume from hibernation mode Hard disk connection board Hard disk drive System board The system doesn t resume from standby mode after opening the LCD LCD cover switch System board Battery fuel gauge in Windows doesn t go higher than 90 Remove battery pack and let it cool for 2 hours Refr...

Page 92: ...rk correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device ca...

Page 93: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 94: ...ilure is operating correctly See Power System Check on page 71 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module PC Cards 4 Power on the computer 5 Determine if the problem has ...

Page 95: ... LCM Cable CNTR 3 CN3 Key board FFC CNTR 4 CN4 USB board CNTR 5 CN7 Hot Key Board CNTR 6 U8 South Bridge 7 CN12 Touch Pad FFC CNTR 8 CN14 I O Board CNTR 9 CN15 BT Cable CNTR 10 CN13 Express card CNTR 11 CN10 Speaker Cable CNTR 12 CN9 Media consle Board CNTR 13 CN8 Power Board FFC CNTR Jumper and Connector Locations Chapter 5 ...

Page 96: ...88 Chapter 5 Bottom View ...

Page 97: ...N1005 USB Board CNTR 6 CN501 VGA Port 7 Jack501 RJ45 8 CN505 USB Port 9 CN508 HDMI Port 10 Jack502 SPDIF 11 Jack503 MIC jack 12 Jack504 Line in jack 13 CN516 MDC Card CNTR 14 CN512 New card Socket 15 CN511 513 DIMM Socket 16 CN514 HDD CNTR 17 CN515 PCI E Socket 18 CN510 ODD CNTR 19 U517 North Bridge 20 CN507 CPU Socket 21 CN506 VGA Card Socket ...

Page 98: ...90 Chapter 5 ...

Page 99: ...made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you shoul...

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Page 114: ...106 Chapter 6 ...

Page 115: ...Chapter 6 107 ...

Page 116: ... SET 25 AAMVN 004 Category Part Name and Description Acer Part No ADAPTER 65W 3PINS DELTA SADP 65KB DFA YELLOW 1 7X5 5X11 LF LEVEL4 AP 06501 013 ADAPTER 65W 3PINS LITEON PA 1650 02AC 1 7X5 5X11 LF LEVEL4 AP 06503 016 ADAPTER 65W 3PINS HIPRO HP OK065B13 1 7X5 5X11 LF LEVEL4 AP 0650A 010 ADAPTER 90W 3PINS DELTA ADP 90SB BBEA 1 7X5 5X11 LF LEVEL4 AP 09001 013 ADAPTER 90W LITE ON PA 1900 24AR BLUE 1 7...

Page 117: ... 00607 016 BATTERY LI ION 8CELL SANYO AS 2007B 4S2P 4800MAH BT 00803 024 BATTERY LI ION 8CELL SONY AS 2007B 4S2P 4800MAH BT 00804 020 BATTERY LI ION 8CELL PANASONIC AS 2007B 4S2P 4800MAH BT 00805 011 BATTERY LI ION 8CELL SIMPLO AS 2007B 4S2P 4800MAH BT 00807 015 Category Part Name and Description Acer Part No BLUETOOTH BOARD FOXCONN BCM2045 V2 T60H928 11 BT 21100 005 LED BOARD RIGHT 55 APQ0N 009 L...

Page 118: ... II w HDCP w Intersil PowerIC w DP support Ver A3 VG 9PG06 006 WIRELESS LAN BOARD 802 11BGN FOXCONN T77H053 00 ATHEROS AR5B91 1X2 NI 23600 030 WIRELESS LAN BOARD 802 11BGN FOXCONN T77H028 00 RALINK RT2700E 1X2 NI 23600 031 WIRELESS LAN BOARD 512AN_HMWG SHIRLEY PEAK 5100 MM 895373 HALF MINI CARD KI SPH01 003 WIRELESS LAN BOARD 512AN_MMWG SHIRLEY PEAK 5100 MM 895361 KI SPM01 003 KI SPH01 001 WIRELES...

Page 119: ...WER CORD 3PIN EUR 27 AAMVN 002 POWER CORD 3PIN SOUTH AFRICA 27 AAMVN 008 POWER CORD 3PIN DENMARK 27 AAMVN 010 POWER CORD ISRAEL 27 AAMVN 011 POWER CORD 3PIN ITALIAN 27 AAMVN 009 POWER CORD 3PIN UK 27 AAMVN 004 POWER CORD 3PIN SWISS 27 AAMVN 006 POWER CORD AUSTRALIA W LABEL 27 AAMVN 003 POWER CORD 3PIN CHINA 27 AAMVN 005 POWER CORD SOUTH AFRICA AIL 27 AAMVN 007 POWER CORD 3PIN USA 27 AAMVN 001 LCD ...

Page 120: ...0 APQ0N 003 TOUCH BUTTON BOARD CABLE 50 APQ0N 004 MEDIA BOARD CABLE 50 APQ0N 005 E KEY BOARD CABLE 50 APQ0N 006 USB BOARD CABLE 50 APQ0N 007 TOUCHPAD CABLE 50 APQ0N 008 Category Part Name and Description Acer Part No CAMERA 0 3M SUYIN 57 APQ0N 001 CAMERA 0 3M BISON BN30V4O7 010 57 ASY0N 001 CAMERA 1 0M SUYIN CN1014 S36B OV01 57 ASY0N 002 Category Part Name and Description Acer Part No ...

Page 121: ... BD COMBO BEZEL 42 APQ0N 005 SUPER MULTI BEZEL 42 APQ0N 004 LCD COVER 16 60 ATP0N 003 LCD BEZEL 16 60 APQ0N 004 LCD BRACKET RIGHT 33 APQ0N 004 LCD BRACKET LEFT 33 APQ0N 005 UPPER CASE WITH FINGERPRINT HOLE 60 ATP0N 002 TOUCHPAD BRACKET 33 ASY0N 001 LOWER CASE WITH TV PORT 60 ATQ0N 001 LOWER CASE W O TV PORT 60 ATP0N 001 MIDDLE COVER 42 APQ0N 001 ...

Page 122: ...RACKET 33 AAMVN 002 KENSINGTON BRACKET 33 APQ0N 006 HINGE COVER ASSEMBLY LEFT 42 APQ0N 007 HINGE COVER ASSEMBLY RIGHT 42 APQ0N 006 VGA BRACKET TOP 33 APQ0N 003 VGA BRACKET BOTTOM 33 AKE0N 005 HALF MINI CARD BRACKET 33 TQP0N 002 Category Part Name and Description Acer Part No ...

Page 123: ... DTP CPU INTEL CORE2DUAL P7350 PGA 2 0G 3M 1066 25W KC 73501 DPP Category Part Name and Description Acer Part No ODD SONY BD COMBO 12 7MM TRAY DL 2X BC 5500S LF W O BEZEL SATA KO 0020E 002 ODD SONY SUPER MULTI DRIVE 12 7MM TRAY DL 8X AD 7580S LF W O BEZEL SATA KU 0080E 017 ODD PLDS SUPER MULTI DRIVE 12 7MM TRAY DL 8X DS 8A2S LF W O BEZEL SATA KU 0080F 001 DVD RW DRIVE 8X SUPER MULTI TRAY PIONEER D...

Page 124: ...ry Part Name and Description Acer Part No LCD 16 WXGA SAMSUNG LTN160AT01 A01 GLARE LF 220NIT 8MS 600 1 16 9 LK 16006 001 LCD 16 WXGA SAMSUNG LTN160AT01 A02 GLARE LF 220NIT 8MS LK 16006 003 LCD 16 WUXGA SAMSUNG LTN160HT01 A02 GLARE LF 220NIT 8MS 600 1 60 16 9 LK 16006 004 Category Part Name and Description Acer Part No MAINBOARD AS6935G DISCRETE INTEL PM45 ICH9 LF MB ATN0B 002 MAINBOARD AS6935 UMA ...

Page 125: ...9A300 LF F W C40C KH 16007 019 HDD 160GB 5400RPM SATA WD WD1600BEVT 22ZCTO ML160 LF F W 11 01A11 KH 16008 022 HDD 160GB 5400RPM SATA SEAGATE ST9250827AS CORSAIR LF F W 3 AAA KH 25001 011 HDD 250GB 5400RPM SATA TOSHIBA MK2552GSX LF F W LV010J KH 25004 002 HDD 250GB 5400RPM SATA HGST HTS543225L9A300 LF F W C40C KH 25007 013 HDD 250GB 5400RPM SATA WD WD2500BEVS 22UST0 ML125 LFF W 01 01A01 KH 25008 01...

Page 126: ...T00 273 KEYBOARD 15_16KB FV1 89KS BLACK NORWEGIAN GLOSSY KB INT00 274 KEYBOARD 15_16KB FV1 88KS BLACK KOREAN GLOSSY KB INT00 276 KEYBOARD 15_16KB FV1 88KS BLACK JAPANESE GLOSSY KB INT00 277 KEYBOARD 15_16KB FV1 89KS BLACK ITALIAN GLOSSY KB INT00 278 KEYBOARD 15_16KB FV1 89KS BLACK HUNGARIAN GLOSSY KB INT00 281 KEYBOARD 15_16KB FV1 88KS BLACK GREEK GLOSSY KB INT00 282 KEYBOARD 15_16KB FV1 89KS BLAC...

Page 127: ...066 MICRON MT8JSF12864HY 1G1D1 LF KN 1GB04 003 SO DIMM 1GB DDRIII1066 ELPIDA EBJ11UE6BAU0 AE E LF KN 1GB09 009 SO DIMM 1GB DDRIII1066 SAMSUNG M471B2874DZ1 CF8 LF KN 1GB0B 019 SO DIMM 1GB DDRIII1066 HYNIX HMT112S6AFP6C G7N0 LF KN 1GB0G 019 SO DIMM 2GB DDRIII1066 MICRON MT16JSF25664HY 1G1D1 LF KN 2GB04 004 SO DIMM 2GB DDRIII1066 ELPIDA EBJ21UE8BAU0 AE E LF 128 8 0 07um KN 2GB09 002 SO DIMM 2GB DDRII...

Page 128: ...G 810mm 1 37mm 50 ATP0N 001 ANTENNA DUAL 2 4 5 2G 910mm 1 37mm 50 ATP0N 002 MICROPHONE 23 ATP0N 001 Category Part Name and Description Acer Part No SCREW M2 5X0 45 86 APQ0N 001 SCREW I25030M 4 0DX0 8T BK PATCH 86 APQ0N 002 SCREW 86 AAMVN 001 SCREW BNI PAT 86 TLT0N 002 SCREW I M2 6MM M 4 5MM 0 8MM PHIL BK PATCH 86 APQ0N 004 SCREW I M2 5 2 5MM MACH 4 5MM 0 8MM CROSS BNI PATCH 86 APQ0N 005 ...

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