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Chapter 4

89

Intermittent Problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.

When analyzing an intermittent problem, do the following:

1.

Run the advanced diagnostic test for the system board in loop mode at least 10 times.

2.

If no error is detected, do not replace any FRU.

3.

If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.

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Summary of Contents for Aspire 5650

Page 1: ...Aspire 5650 TravelMate 4260 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...II Revision History Please refer to the table below for the updates made on Aspire 5650 TravelMate 4260 service guide Date Chapter Updates ...

Page 3: ...pect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and an...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...VI ...

Page 7: ...ternal GDDR2 VRAM supporting Microsoft DirectX 9 0 Shader Model 3 0 OpenEXR High Dynamic Range HDR technology NVIDIA PowerMizerTM 6 0 and PCI Express T Dual independent display T 16 7 million colors T Intel 945GM integrated 3D graphics featuring Intel Graphics Media Accelerator 950 and up to 128 MB of dynamically shared system memory supporing Microsoft DirectX 9 0 and PCI Expresst T Dual independ...

Page 8: ...y T WLAN integrated Intel PRO Wireless 3945ABG network connection dual band tri mode 802 11a b g Wi Fi CERTIFIEDTM solution supporting Acer SignalUpTM wireless technology T WPAN integrated Bluetooth 2 0 EDR Power subsystem T ACPI 1 0b power management standard supports Standby and Hibernation power saving modes T 71 W 8 cell 59 2W 8 cell or 44 W 6 cell Li ion battery pack T 2 hour rapid charge 2 5...

Page 9: ...Chapter 1 3 T Modem RJ 11 port T DC in jack for AC adaptor Environment T Temperature toperating 5 C to 35 C tNon operating 20 C to 65 C T Humidity non condensing toperating 20 80 tNon operating 20 80 ...

Page 10: ...t4 6 page 31 TPM1 2 SLB9635 TT 1 2 page 34 MEDIA B Conn TFDU6102 TR3 SPIF3811 HV096 LVDS DVI Power On Off CKT Touch Pad page 42 CRT TV out LPC BUS page 44 uFCBGA 1466 page 30 H_A 3 31 CardBus IDSEL AD20 PIRQA GNT 2 REQ 2 H_D 0 63 page 35 nVidia G73M 72M 72MV ENE CB714 page 24 MDC 1 5 Conn page 45 page 37 Int KBD page 38 page 41 PCI Express BANK 0 1 2 3 USB conn x4 533 667MHz ALC883 DMI page 32 DC ...

Page 11: ...pad Left Button 4 JP2 Power Button Connector 13 SW3 Touchpad Left Button 5 JP6 Media Board Connector 14 JP13 Internal Microphone Connector 6 JP7 Touchpad Board Connector 15 JP12 Internal Speaker Connector 7 JP43 SIM Card Connector 16 JP9 PCMCIA Socket 8 SW4 Touchpad Right Button 17 IR1 FIR Module 9 SW6 Touchpad Left Button 18 JP8 Internal Keyboard Connector ...

Page 12: ... TV Out Connector 22 SW9 Bluetooth and 3G Switch 7 PCN1 DC IN Jack 23 U48 South Bridge Chipset 8 JP17 Mini Card Connector 24 JP30 Mini Card Connector 9 JP22 DDRII so DIMM Socket 25 JP29 IEEE 1394 Connector 10 JP21 DDRII so DIMM Socket 26 JP27 5 IN1 Socket 11 J3 Clear CMOS Jumper 27 JP23 RJ45 Connector 12 JP24 ODD Connector 28 JP5 USB Connector 13 PJP1 Battery Connector 29 JP4 USB Connector 14 JP32...

Page 13: ... Description SW1 Arcade TV tuner switch SW2 Volume Up switch SW3 Volume Down switch SW4 Play Pause switch SW5 Stop switch SW6 Forward Next switch SW7 Backward Previous switch Label Description SW1 Power Button SW2 E mail Button SW3 Internet Button SW4 User Button SW5 E Power Button ...

Page 14: ...om View LS 2923P Power Board Top View Label Description JP3 USB Connector JP2 USB Connector JP6 RF INe Connector JP5 RF Cable Connector JP4 AV IN Connector JP7 Board to Main Board Connector Label Description JP1 SIM Card Connector ...

Page 15: ...Chapter 1 9 Jumper Setting Label Description J3 Clear CMOS Jumper Note J3 locates at the bottom side of the main board as the red circle highlighted ...

Page 16: ...eft center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 5 Palmrest Comfortable support area for our hands when you use the computer 6 Microphone Internal microphone for sound recording 7 TV media volume buttons For use with Acer Arcade and other media playing programs 8 Easy launch buttons Buttons for launchin...

Page 17: ...ht The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 5 Palmrest Comfortable support area for our hands when you use the computer 6 Microphone Internal microphone for sound recording 7 Easy launch Buttons Buttons for launching frequently used programs 8 Status indicators Light Emitting Diodes LEDs that light up to show the st...

Page 18: ...ireless LAN communications 5 Power indicator Indicates the computer s power status 6 Battery indicator Indicates the computer s battery status 7 CIR receiver Receives signals from a remote control 8 Microphone in jack Accepts input from external microphones 9 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 10 Headphones speakers line out jack with S PDIF support Conne...

Page 19: ...or Enable disable Wireless function Indicates the status of wireless LAN communications 5 Power indicator Indicates the computer s power status 6 Battery indicator Indicates the computer s battery status 7 Microphone in jack Accepts input from external microphones 8 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 9 Headphones speakers line out jack with S PDIF support...

Page 20: ...s Note A 4 pin socket is used for laptop The 6 pin socket is commonly found on desktop As to 9 pin connector it is for the faster FireWire 800 8 PC Card slot Accepts one Type II PC Card 9 ExpressCard 34 slot Accepts one ExpressCard 34 module Note ExpressCards are third generation of PC cards hot swapable and smaller than previous PC Cards Designed for both desktop and mobile use ExpressCards use e...

Page 21: ...ccess indicator Lights up when the optical drive is active 3 Slot loaded optical drive eject button Ejects the optical disk from the drive Item Description 1 Optical drive Internal optical drive accepts CDs or DVDs 2 Optical disk access indicator Light up when the optical drive is active 3 Optical drive eject button Ejects the optical disk from the drive 4 Emergency eject hole Ejects the optical d...

Page 22: ...ice like a DVD player or camcorder 4 AV in port Accepts input signals from audio visual AV devices 5 DC in jack Connects to an AC adapter 6 S video TV out NTSC PAL port Connects to a television or display device with S video input 7 External display VGA port Connects to a display device e g external monitor LCD projector 8 DVI D port Supports digital video connections 9 Ventilation slots Enable th...

Page 23: ...sion or display device with S video input 5 External display VGA port Connects to a display device e g external monitor LCD projector 6 DVI D port Supports digital video connections 7 Ventilation slots Enable the computer to stay cool even after prolonged use Item Description 1 Battery lock Locks the battery in position 2 Battery bay Helps keep the computer cool Note Do not cover or obstruct the o...

Page 24: ...elMate 4260 The power battery and wireless communication status indicators are visible even when the LCD display is closed 4 Acer DASP Disk Anti Shock Protection Protects the hard disk drive from shocks and bumps for TravelMate 4260 only 5 Memory compartment Houses the computer s main memory 6 Ventilation slots and cooling fan Release the battery for removal ...

Page 25: ...uttons are pre set to email and Internet programs but can be reset by users To set the Web browser mail and programmable buttons run the Acer Launch Manager Aspire 5650 Icon Function Description HDD Indicators when the hard disk drive is active Cap lock Lights when Cap Lock is activated Num lock Lights when Num Lock is activated Bluetooth Indicates the status of Bluetooth communication 3G Indicate...

Page 26: ...avelMate 4260 Launch key Default application P User programmable P User programmable Acer Empowering Technology user programmable Web browser Internet browser user programmable Mail Email application user programmable ...

Page 27: ...ock When Caps Lock is on all alphabetic characters typed are in uppercase Num lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock Fn F12 When Scroll Lock is on the screen mo...

Page 28: ...keypad Type the letters in a normal manner Key Icon Description Windows key Pressed alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of function Tab Activates next taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialog box R Opens the Run ...

Page 29: ... Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Turns the speakers on and off Fn w Volume up Increases the speaker volume Fn y Volume down Decrease...

Page 30: ...5 symbol at the upper center of the keyboard The US dollar sign 1 Open a text editor or word processor 2 Either directly press the key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system version NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com ty...

Page 31: ... reliably and completely T Acer eSettings Management accesses system information and adjusts settings easily T Acer eNet Management hooks up to location based networks intelligently T Acer ePower Management extends battery power via versatile usage profiles T Acer ePresentation Management connects to a projector and adjusts display settings conveniently For more information press the key to launch...

Page 32: ... can decrypt any file on your system the file specific password will be used to encrypt files by default or you can choose to enter your own file specific password when encrypting a file NOTE The password used encrypt a file is the unique key that the system needs to decrypt it If you lose the password the supervisor password is the only other key capable of decrypting the file If you lose both pa...

Page 33: ... Optical drive devices includes any kind of CD ROM or DVD ROM drives T Floppy disk drives 3 5 inch disks only To activate Acer eLock Management a password must be set first Once set you may apply lock to any of the three kinds of devices Lock s will immediately be set without any reboot necessary and will remain locked after rebooting until unlocked If you do not set a password Acer eLock Manageme...

Page 34: ...e performance of your Acer notebook It provides you with the following options to enhance overall system performance T Memory optimization releases unused memory and check usage T Disk optimization removes unneeded items and files T Speed optimization improves the usability and performance of your Windows XP system ...

Page 35: ...idden partition on your system s HDD User created backups are stored on D drive Acer eRecovery Management provides you with T Password protection T Recovery of applications and drivers T Image data backup T Back up to HDD set recovery point T Back up to CD DVD T Image data recovery tools T Recover from a hidden partition factory defaults T Recover from the HDD most recent user defined recovery poi...

Page 36: ... Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status Furthermore Acer eSettings Management enables you to optimize your Windows operating system so your computer runs faster smoother and better Acer eSettings Management also T Provides a simple graphical user interface for navigating through the program effortlessly T Displays general sys...

Page 37: ...ption to set Acer eNet Management to start automatically when you boot up your PC Acer eNet Management automatically detects the best settings for a new location while offering you the freedom to manually adjust the settings to match your needs simply by right clicking on the icon in the taskbar Acer eNet Management can save network settings for a location to a profile and automatically apply the ...

Page 38: ...ightness and other settings or click on buttons to turn the following functions on off Wireless LAN Bluetooth CardBus Memory Card Audio and Wired LAN DC Mode To suit your usage there are four pre defined profiles Entertainment Presentation Word Processing and Maximum Battery Or you can define up to three of your own profiles Create new power scheme 1 Assign a name for the new scheme 2 Choose exist...

Page 39: ...nced Settings to T Set alarms T Re load factory defaults T Select what actions will be taken when the cover is closed and set passwords for accessing the system after Hibernation or Standby T View information about Acer ePower Management ...

Page 40: ...34 Chapter 1 Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolutions XGA and SVGA ...

Page 41: ...ervice Application Program Interface BIS 1 0 PC99a and Mobile PC2001 Compliant Intel R SpeedStep Technology Legacy 1394 Device support DMI 2 0 PS 2 keyboard and mouse BIOS password control Set by setup manual Second Level Cache Item Specification Cache controller Built in CPU Cache size 2MB for Intel Pentium M 945GM 945PM Processor 1st level cache control Always enabled 2st level cache control Alw...

Page 42: ...4MB 1280MB 512MB 128MB 640MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 0MB 1024MB 1024MB 128MB 1152MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB LAN Interface Item Specification Chipset BroadCom BCM4401E Supports LAN protocol 10 100Mbps LAN connector type RJ45 LAN connector location Right side Features Integrated 10 100 BASE T transceiver Wake on LAN support...

Page 43: ...D600UE 22HCT0 TOSHIBA MK8025GAS HITACHI HTS421280H9AT00 SEAGATE ST9808210A SEAGATE ST98823A TOSHIBA MK8026GAX HGST HTS541280H9AT00 WD WD800UE 22HCT0 Capacity MB 40000 60000 80000 Bytes per sector 512 512 512 Data heads 2 3 for Hitachi and Seagate 4 for Toshiba 4 for Hitachi 3 for Seagate Drive Format Disks 1 2 2 Spindle speed RPM 4200 RPM 4200 RPM 4200 RPM Performance Specifications Buffer size 20...

Page 44: ...odel name LITEON SOSW 833S PIONEER DVR K16RA Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Max 3 6Mbytes sec Sustained Max 10 8Mbytes sec Buffer Memory 2MB Interface Enhanced IDE ATAPI compatible Applicable disc format Support disc formats 1 Reads data in each CD ROM CD ROM XA CD 1 Video CD CD Extra and CD Text 2 Reads data in Photo CD single and Multi...

Page 45: ... supports 44 1k 48k 96k 192kHz sample rate 16 20 24 bit S PDIF IN supports 44 1k 48k 96kHz sample rate Internal microphone Yes Internal speaker Quantity Yes 2 Video Interface Item Specification Chipset Built in Intel 945GM for UMA models NVIDIA GeForce Go 7600 72MV for discrete models Package 35 5 mm x 40 mm 1257 pin mBGA Interface internal PCIE Supports ZV Zoomed Video port Yes Memory Interface 6...

Page 46: ...ceTM Go 7600 for discrete models LAN ENE BCM4401E USB 2 0 Built in ICH7 M Super I O controller SMsC LPC47N207 MODEM Built in ICH7 M Bluetooth Built in ICH7 M Wireless 802 11 b g Built in ICH7 M PCMCIA ENE CB714 HD Audio Realtek ALC883 Keyboard Item Specification Keyboard controller ENE KB 910Q Total number of keypads 88 89 key Windows logo key Yes Internal external keyboard work simultaneously Plu...

Page 47: ...ontrast Ratio 300 300 250 Response Time Optical Rise Time Fall Time msec 24 11 15 35 8 17 10 25 Nominal Input Voltage VDD 3 3V Typ 3 3V 3 3V Typical Power Consumption watt 5 6 5 7 3 96 N A Weight 550 570 600 Physical Size mm 317 3x242 0x6 0 317 3x242 0x5 9 317 3x242 0x6 5 Electrical Interface 1 channel LVDS 1 channel LVDS 1 channel LVDS Support Color 262K colors RGB 6 bit data driver 262 144 262 1...

Page 48: ...e turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernation Mode...

Page 49: ... want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility CPU Type Genunie Intel R CPU CPU Speed BIOS Version V1 10 VGA BIOS Ver Intel V1256 Serial Number xxxxxxxxxxxxxxxxxxxxxx Asset Tag Number N A Produce N...

Page 50: ...tem T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found ...

Page 51: ...BC Ver This field shows the keyboard Serial Number This field displays the serial number of this unit Asset Tag Number This field displays the asset tag number of the system Product Name This field shows product name of the system Manufacturer Name This field displays the manufacturer of this system UUID Number This will be visible only when an internal LAN device is presenting UUID 32bytes Phoeni...

Page 52: ...formation Main Advanced Security Boot Exit Item Specific Help System Time 22 03 28 System Date 01 23 2006 System Memory 640 KB Extended Memory XXXMB Video Memory 128MB Quiet Boot Enabled Power on display Auto Network boot Enabled F12 Boot Menu Disabled Tab Shift Tab or Enter selects field F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4Sub Menu F10 Save...

Page 53: ...es if Customer Logo will be displayed or not shows Summary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connected on external video port If any external display ...

Page 54: ...erial port B using options Disabled No configuration Enabled User configuration Auto BIOS or OS chooses configuration OS Controlled Displayedd when controlled by OS Disabled Enabled Auto PhoenixBIOS Setup Utility Information Main Advanced Security Boot Exit Item Specific Help Infrared Port FIR Configure Infrared Port using options Disable No configuration Enabled User configuration F1 Help Select ...

Page 55: ...sword Is Clear User Password Is HDD Password Is Clear Clear Set Supervisor Password Set User Password Set Hdd Password Password on Boot Disabled Supervisor Password controls accesses of the whole setup utility It can be used to boot up when Password on boot is enabled F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Enter Ente...

Page 56: ...ou can opt to enable the Password on boot parameter 5 When you are done press u to save the changes and exit the BIOS Setup Utility Removing a Password Follow these steps Parameter Description Option User Password is Shows the setting of the user password Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user pass...

Page 57: ...e Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password field and press e 3 Type a password in the Enter New Password field Retype the password in the Confirm New Password field 4 Press e After setting the password the computer sets the User Password parameter to Set 5 If desired you can enable the Password on b...

Page 58: ...52 Chapter 2 If the new password and confirm new password strings do not match the screen will display the following message ...

Page 59: ...ion Main Advanced Security Exit Item Specific Help Use or to select a device devices then press F6 to move it up the list or F5 to move it down the list Press Esc to escape the menu F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Boot Boot priority order 1 IDE 0 TOSHIBA MK6025GAS PM 2 IDE 1 MATSHITADVD RAM UJ 845S 3 IDE 2 4 U...

Page 60: ... data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Information Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Disarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Ch...

Page 61: ... when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash First you have to create a crisis diskette Follow the steps to create a crisis diskette 1 Insert a floppy disk to the notebook under Windows mode 2 Execute wincris exe 3 Wait for few mi...

Page 62: ...56 Chapter 2 ...

Page 63: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 64: ... Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack ...

Page 65: ...tart Thermal Door HDD Door LCD Module Middle Cover HDD Bracket Keyboard Battery Pack F 2 D 5 F 1 B 4 C 2 LCD hinges to logic D 2 LCD hinges to logic C 2 on bottom side C 8 upper case assembly to lower case assembly on bottom side C 2 upper case assembly to lower case assembly on upper side Lower Case Assembly Modem Board Switch Board for AS models Upper Case Assembly Main Board H 4 Speaker Set ODD...

Page 66: ...M2 5 15 NL 86 TAVV5 004 E SCREW M2 2 2 86 TAVV5 005 F SCREW M2 3 NL 86 TAVV5 006 G SCREW M2 4 86 TAVV5 007 H SCREW M3 4 NL 86 TAVV5 008 I SCREW D SUB 4 X40 1 5 NI NL 86 TAVV5 009 LCD Module LCD Inverter LCD Panel Wireless Antenna Set LCD Bezel G 1 for 15 G 2 for 15 4 B 4 B 2 G 2 for 15 4 F 8 4 on left 4 on right LCD Assembly LCD Cable LCD Bracket Sets LCD ...

Page 67: ...Chapter 3 61 Removing the Battery Pack 1 Slide the battery latch then remove the battery ...

Page 68: ...dule outwards to disconnect the HDD module from the main board 4 Take out the HDD module carefully Removing the Memory System Fan Thermal Module CPU 1 Remove the six screws fastening the thermal door M2 5 15 NL for red circle M2 3 NL for yellow circle 2 Detach the thermal door from the notebook 3 Pop out the memory then remove it 4 Use a tweezer to take out the fan cable as shown 5 Disconnect the ...

Page 69: ...Remove the four screws fastening the thermal module 9 Then detach the thermal module carefully 10 Use a flat headed screwdriver to release the CPU lock Turn anti clockwise 11 Detach the CPU from the CPU socket carefully 12 Tear off the tape fastening the antenna set 13 Then remove the antenna protection cover ...

Page 70: ...irst remove the screw fastening the ODD module as shown 2 Push the ODD module outwards then remove it Removing the LCD Module 1 Open the LCD module as shown See the left and the middle picture 2 Detach the middle cover from the main unit carefully 3 Remove the screw fastening the keyboard 4 Then turn over the keyboard as shown ...

Page 71: ... LCD module on the bottom 7 Then turn the notebook to the front side Take out the antenna then disconnect the LCD cable See the middle and the right images 8 Remove four screws fastening the LCD module M2 5 10 NL for yellow circles M2 5 15 NL for red circles 9 Then detach the entire LCD module from the main unit carefully ...

Page 72: ...the upper case assembly and the lower case assembly on the bottom as shown 5 Detach the upper case assembly carefully Disassembling the Upper Case Assembly 6 Remove the two screws fastening the media board 7 Take out the media board cable from the lower case as shown 8 Detach the media board from the upper case carefully NOTE Only Aspire 5650 series have media board 9 Tear off the mylar on top of ...

Page 73: ...ng the Lower Case Assembly 1 Detach the switch board from the main board 2 Remove the screw fastening the modem board 3 Disconnect the modem board from the main board then detach the modem board 4 Detach the modem cable from the lower case 5 Disconnect the speaker cable from the main board 6 Then disconnect the microphone cable from the main baord ...

Page 74: ...the lower case 8 Pull the lower case outwards as the image shows and detach the main board from the lower case carefully 9 Take out the microphone from the lower case 10 Remove the two screws fastening the speaker set 11 Take out the speaker from the lower case ...

Page 75: ...ening the LCD inverter 5 Take out the LCD inverter from the LCD cover then disconnect the LCD cable from the inverter 6 Disconnect the LCD power cable on the other side 7 Remove the two screws fastening the LCD assembly 8 Take out the LCD assembly from the LCD panel 9 Tear off the tape fastening the LCD cable 10 Remove the four screws fastening the LCD right bracket 11 Remove the LCD right bracket...

Page 76: ...70 Chapter 3 12 Remove the four screws holding the LCD left bracket 13 Remove the LCD left bracket ...

Page 77: ...screws hodling the HDD bracket on one side 2 Remove another two screws fastening the HDD bracket on the other side 3 Detach the HDD from the HDD bracket Disassembling the ODD Module 1 Remove the three screws holding the optical bracket 2 Remove the optical bracket from the optical disk drive ...

Page 78: ...72 Chapter 3 ...

Page 79: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 75 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 78 Undetermined Problems on page 90 POST detects an error and displayed messages on screen Error Message List on page 79 Other symptoms i e LCD display problem...

Page 80: ...label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect t...

Page 81: ...ns in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery ...

Page 82: ...e following T Replace the System board T If the problem is not corrected see Undetermined Problems on page 90 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge doe...

Page 83: ...battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Che...

Page 84: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 90 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 85: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 74 Keyboard error see Keyboard or Auxiliary Input Device Check on page 74 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 74 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Page 86: ... Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fai...

Page 87: ...source battery pack and power adapter See Power System Check on page 75 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Page 88: ...efore memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 R...

Page 89: ... Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Di...

Page 90: ...key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display ...

Page 91: ...uge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment...

Page 92: ...s displayed LCD inverter ID LCD inverter LCD cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power Syste...

Page 93: ...o sound Speaker System board Power Management Related Symptoms Symptom Error Action in Sequence The system will not enter hibernation See Save to Disk S4 on page 42 Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk con...

Page 94: ...5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of...

Page 95: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 96: ...operating correctly See Power System Check on page 75 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the problem...

Page 97: ...2 Power Button Connector 13 SW3 Touchapd Left Button 5 JP6 Media Board Connector 14 JP13 Internal Microphone Connector 6 JP7 Touchpad Board Connector 15 JP12 Internal Speaker Connector 7 JP43 SIM Card Connector 16 JP9 PCMCIA Socket 8 SW4 Touchpad Right Button 17 IR1 FIR Module 9 SW6 Touchpad Left Button 18 JP8 Internal Keyboard Connector Jumper and Connector Locations Chapter 5 ...

Page 98: ...4 TV Out Connector 22 SW9 Bluetooth and 3G Switch 7 PCN1 DC IN Jack 23 U48 South Bridge Chipset 8 JP17 Mini Card Connector 24 JP30 Mini Card Connector 9 JP22 DDRII so DIMM Socket 25 JP29 IEEE 1394 Connector 10 JP21 DDRII so DIMM Socket 26 JP27 5 IN1 Socket 11 J3 Clear CMOS Jumper 27 JP23 RJ45 Connector 12 JP24 ODD Connector 28 JP5 USB Connector 13 PJP1 Battery Connector 29 JP4 USB Connector 14 JP3...

Page 99: ... Description SW1 Arcade TV tunver switch SW2 Volume Up switch SW3 Volume Down switch SW4 Play Pause switch SW5 Stop switch SW6 Forward Next switch SW7 Backward Previous switch Label Description SW1 Power Button SW2 E mail Button SW3 Internet Button SW4 User Button SW5 E Power Button ...

Page 100: ...om View LS 2923P Power Board Top View Label Description JP3 USB Connector JP2 USB Connector JP6 RF INe Connector JP5 RF Cable Connector JP4 AV IN Connector JP7 Board to Main Board Connector Label Description JP1 SIM Card Connector ...

Page 101: ...Chapter 5 95 Jumper Setting Label Description J3 Clear CMOS Jumper Note J3 locates at bottom side of the main board as the red circle highlighted ...

Page 102: ...96 Chapter 5 ...

Page 103: ...hange is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts ...

Page 104: ...98 Chapter 6 Exploded Diagram ...

Page 105: ...LLS 4800MAH SANYO BT 00803 015 BOARDS MODEM BOARD FOXCONN T60M845 02 54 TAVV5 001 BLUETOOTH MODULE FOXCONN T60H928 00 BRM2045 54 TAVV5 002 MINI PCI WIRELESS BOARD 802 11 A B G MOW1 INTEL MM872612 KI GLN01 001 MINI PCI WIRELESS BOARD 802 11 A B G MOW2 INTEL MM872659 KI GLN01 002 MINI PCI WIRELESS BOARD 802 11 A B G ROW INTEL MM874511 KI GLN01 003 MINI PCI WIRELESS BOARD 802 11 A B G JPN KI GLN01 00...

Page 106: ...R 50 ABVV5 001 7 PIN MINI DIN S VIDEO TO 4 CABLE 50 A61V5 011 PAL TO NTSC CONNECTOR 20 A61V5 001 CABLE 3 5 PHONE JACK TO PAL TV 50 A61V5 013 PAL NTSC DVB T ANT 50 A61V5 014 POWER CORD US 3 PIN 27 TAVV5 001 POWER CORD EU 3 PIN 27 TAVV5 002 POWER CORD AUS 3 PIN 27 TAVV5 003 POWER CORD UK 3 PIN 27 TAVV5 004 POWER CORD CHINA 3 PIN 27 TAVV5 005 POWER CORD SWISS 3 PIN 27 TAVV5 006 POWER CORD ITALIAN 3 P...

Page 107: ...R AS 42 A93V5 001 UPPER CASE AS W O TV 60 A93V5 001 UPPER CASE AS W TV 60 ABVV5 001 UPPER CASE AS LGA W O TV 60 A93V5 002 UPPER CASE AS LGA W TV 60 ABVV5 002 LOWER CASE W CARD 1394 FIR DVI W O TV 60 ABWV5 001 LOWER CASE W ALL 60 ABVV5 003 LOWER CASE LGA W CARD 1394 FIR DVI W O TV 60 ABWV5 002 LOWER CASE LGA W ALL 60 ABVV5 004 THERMAL DOOR 42 TAVV5 002 MINI DOOR 42 TAVV5 003 Aspire 5650 FRU List Im...

Page 108: ...2M KC 23001 DTP COMBO DRIVE DVD SUPER MULTI MODULE PANASONIC UJ 845 CQBA SLOT IN 6M ABVV5 001 DVD SUPER MULTI DRIVE PANASONIC UJ 845 CQBA SLOT IN KU 00807 029 DVD SUPER MULTI BEZEL PANASONIC SLOT IN 42 ABVV5 001 OPTICAL BRACKET 33 TAVV5 002 HDD HARD DISK DRIVE HDD SATA 100G 5400RPM HGST MORAGA B HTS541010G9SA00 KH 10007 005 HDD SATA 100G 5400RPM SEAGATE MERCURY2 ST9100824AS KH 10001 005 HDD SATA 1...

Page 109: ...ASP07 007 KEYBOARD PORTUGUESE AS KB ASP07 011 KEYBOARD CROATIA AS KB ASP07 140 KEYBOARD SLOVENIA AS KB ASP07 139 KEYBOARD BRAZIL PORTUGES AS KB ASP07 019 KEYBOARD SWISS G AS KB ASP07 008 KEYBOARD DENMARK AS KB ASP07 017 KEYBOARD ITALIAN AS KB ASP07 006 KEYBOARD BELGIUM AS KB ASP07 009 KEYBOARD GERMAN AS KB ASP07 004 KEYBOARD CANADA FRANCH AS KB ASP07 020 KEYBOARD NORWAY AS KB ASP07 016 KEYBOARD HU...

Page 110: ...LF LK 1500D 013 LCD 15 IN XGA SAMSUNG LTN150XB L03 V LF LK 15006 008 INVERTER BOARD 15 IN 19 TAVV5 001 LCD PANEL 15 IN WITH LOGO W ANTENNA AS 60 A93V5 011 LCD BEZEL 15 IN 60 TAVV5 004 LCD BRACKET SET R L 15 6K TAVV5 001 LCD WIRESET 15 IN 50 TAVV5 004 LCD RUBBER 47 TAVV5 001 LATCH RUBBER 47 TAVV5 006 LCD SCREW PAD 47 TAVV5 002 Aspire 5650 FRU List Image No Part Name and Description Acer PN ...

Page 111: ...VV5 001 LATCH RUBBER 47 TAVV5 006 LCD SCREW PAD 47 TAVV5 002 ASSY LCD MODULE 15 4 WXGA GLARE AS FOR WIRELESS 6M A93V7 002 LCD 15 4 WXGA GLARE LG LP154W01 TLA2 LK 15408 014 LCD 15 4 WXGA GLARE SAMSUNG LTN154X3 L01 H00 LK 15406 015 LCD 15 4 WXGA GLARE AUO B154EW01 V 9 LK 15405 006 LCD 15 4 WXGA GLARE CMO N154I1 L0C Rev C1 LK 1540D 006 LCD 15 4 WXGA GLARE QDI QD15TL07 02 LK 15409 009 INVERTER BOARD 1...

Page 112: ...1 MEMORY 512MB DDR II 533 MICRON MT8HTF6464HDY 53EB3 KN 51204 019 MEMORY 512MB DDR II 533 SAMSUNG M470T6554CZ3 CD500 KN 5120B 015 MEMORY 512MB DDR II 533 HYNIX HYMP564S64P6 C4 KN 5120G 005 FAN FAN ASSY UMA 23 TAVV5 001 HEATSINK THERMAL MODULE CPU 60 TAVV5 009 VGA HEATSINK 60 TAVV5 010 MISCELLANEOUS RUBBER FOOT LARGE 47 TAVV5 003 RUBBER FOOT MIDDLE 47 TAVV5 004 RUBBER FOOT SMALL 47 TAVV5 005 THERMA...

Page 113: ...LLER FORMASA 14 KEY LZ A2902 001 SCREW LIST SCREW M2 5 3 NL 86 TAVV5 001 SCREW M2 5 6 NL 86 TAVV5 002 SCREW M2 5 10 NL 86 TAVV5 003 SCREW M2 5 15 NL 86 TAVV5 004 SCREW M2 2 2 86 TAVV5 005 SCREW M2 3 NL 86 TAVV5 006 SCREW M2 4 86 TAVV5 007 SCREW M3 4 NL 86 TAVV5 008 SCREW D SUB 4 X40 1 5 NI NL 86 TAVV5 009 Aspire 5650 FRU List Image No Part Name and Description Acer PN ...

Page 114: ...108 Chapter 6 ...

Page 115: ... package 20 type 20 D DIMM Combinations 21 Disassembly Battery Pack 49 Procedure Flowchart 48 Display 2 display hotkeys 16 Display Standby Mode 29 DVD ROM Interface 23 24 E Environmental Requirements 29 Error Symptom to Spare Part Index 71 External CD ROM Drive Check 67 F Features 1 Flash Utility 43 Floppy Disk Drive Interface 22 FRU Field Replaceable Unit List 88 H Hard disk 23 Hard Disk Standby ...

Page 116: ...wer System Check 68 Battery Pack 70 Power Adapter 69 R Removing the Battery Pack 50 S Second Level Cache 20 speakers hotkey 16 Standby Mode 29 System Check Procedures 67 System Diagnostic Diskette 43 System Memory 21 System Utilities 32 System Utility Diskette 43 T Temperature 29 Test Compatible Components 104 Touchpad 20 touchpad hotkey 16 Touchpad Check 70 Troubleshooting 66 U Undetermined Probl...

Page 117: ...Index 111 ...

Page 118: ......

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