11
Hints and Tips
If no device can be found
If the Vodafone Mobile Connect software does not recognise or is unable to
find your embedded data card, follow the steps below:
•
Select "Tools>Mobile Profiles>Restore" and restore the Profile.
•
Select "Tools>Mobile Profiles>New" and create a new Profile for your data
card.
•
Remove or shut down other devices that may be attached, e.g. Bluetooth
devices.
•
Re-start the Vodafone Mobile Connect software.
•
Re-start your computer.
If no network can be found
•
Change your physical location. If you are in a building, move closer to a
window, higher up or go outside
•
Select "Tools>Select Network>Automatically", or "Manually..." if
Automatically was already selected
•
Contact Vodafone Support, and make sure that data services and roaming
are enabled on your account.
If no connection can be opened
•
Wait a few minutes and try to connect again. This is most often a
temporary problem, especially when announced as an "Error 31" or "Error
619".
•
Re-start the Vodafone Mobile Connect software.
•
Re-start your computer.
•
Use a different network service. E.g. if you cannot connect using "3G
Preferred", select "Tools>Mobile Profiles>New" and select the "GPRS
Only" service from the Services drop-down menu. Remember to go back to
your normal Profile when you move locations.
•
If you are using a VPN (Virtual Private Network), contact your company IT
administrator.
•
Contact Vodafone Support.
Usage indication
The usage window only displays an indication of your data usage. Please refer
to your invoice for the actual amount of data transferred.
Summary of Contents for Aspire 5650
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