Acer Aspire 5000 Series Service Manual Download | Manualshive

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81

Chapter 4

NOTE:

If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined

Problems” on page 83.

Battery fuel gauge in Windows doesn’t go higher
than 90%.

Remove battery pack and let it cool for 2 hours.
Refresh battery (continue use battery until power off, then charge
battery).
Battery pack
System board

System hangs intermittently.

Reconnect hard disk/CD-ROM drives.
Hard disk connection board
System board

Peripheral-Related Symptoms

Symptom / Error

Action in Sequence

System configuration does not match the
installed devices.

Enter BIOS Setup Utility to execute “Load Default Settings”, then
reboot system.
Reconnect hard disk/CD-ROM/diskette drives.

External display does not work correctly.

Press Fn+F5, LCD/CRT/Both display switching
System board

USB does not work correctly

System board

Print problems.

Ensure the “Parallel Port” in the “Onboard Devices Configuration” of
BIOS Setup Utility is set to Enabled.
Onboard Devices Configuration
Run printer self-test.
Printer driver
Printer cable
Printer
System Board

Serial or parallel port device problems.

Ensure the “Serial Port” in the Devices Configuration” of BIOS Setup
Utility is set to Enabled.
Device driver
Device cable
Device
System board

Keyboard/Touchpad-Related Symptoms

Symptom / Error

Action in Sequence

Keyboard (one or more keys) does not work.

Reconnect the keyboard cable.
Keyboard
System board

Touchpad does not work.

Reconnect touchpad cable.
Touchpad board
System board

Modem-Related Symptoms

Symptom / Error

Action in Sequence

Internal modem does not work correctly.

Modem phone port
modem combo board
System board

Power Management-Related Symptoms

Symptom / Error

Action in Sequence

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Summary of Contents for Aspire 5000 Series

Page 1: ...Aspire 3000 3500 5000 Series Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw ...

Page 2: ...2 Revision History Please refer to the table below for the updates made on Aspire 3000 3500 5000 service guide Date Chapter Updates ...

Page 3: ...ect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...6 ...

Page 7: ...tem Utilities 32 Navigating the BIOS Utility 33 Information 34 Main 35 Security 37 Boot 41 Exit 42 BIOS Flash Utility 43 Chapter 3 Machine Disassembly and Replacement 46 General Information 47 Before You Begin 47 Disassembly Procedure Flowchart 48 Removing the Battery 50 Removing the Hard Disc Drive Module 50 Disassembling the Hard Disc Drive Module 50 Removing the Optical Disc Drive Module 51 Dis...

Page 8: ...D ROM Drive Check 67 Keyboard or Auxiliary Input Device Check 67 Memory check 68 Power System Check 68 Touchpad Check 70 Power On Self Test POST Error Message 71 Index of Error Messages 72 Phoenix BIOS Beep Codes 75 Index of Symptom to FRU Error Message 79 Intermittent Problems 82 Undetermined Problems 83 Chapter 5 Jumper and Connector Locations 84 Top View 84 Bottom View 86 Cahpter 6 FRU Field Re...

Page 9: ...III Table of Contents ...

Page 10: ...r models employing Intel Pentium processor Aspire 3500 series Data storage T 40 60 80 GB ATA 100 hard disk T DVD Dual or Combo drive Display and graphics T Color Thin Film Transistor TFT LCD displaying at 15 XGA 1024 X 768 15 4 WXGA 1280 X 800 15 4 WXGA Acer CrystalBrite 1280 X 800 T SiSM661MX integrated 3D graphics with up to 64 MB of VRAM supporting Microsoft DirectX 7 0 T Dual independent displ...

Page 11: ...tton T Four easy launch buttons T Two front panel buttons wireless LED button and Bluetooth LED button I O interface T Three USB 2 0 ports T Ethernet RJ 45 port T Modem RJ 11 port T External display VGA port T Microphone line in jack T Headphones speaker line out port T Type II PC Card slot T DC in jack for AC adaptor ...

Page 12: ...LUETOOTH CLK GEN ICS 952801 HOST 200MHz ZCLK 133MHz PCI 33MHz AGP 66MHz USB 48MHz REF 14 318MHz 3V 5V 3V_ALWAYS 3VSUS 3V_S5 3V 5V 5VPCU 5VSUS 15V CPU CORE BATTERY CHARGER VCC_CORE 2 5V 1 25V Line In Jack PCI 2 2 Antenna TI PCI1410 CardBus 1x type I II PC Card REQ1 GNT1 REQ0 GNT0 INTB INTC 133MB s 33MHZ INTD WLAN 802 11A G IDSEL AD22 Mini PCI IDSEL AD17 DDR_VTT 1 8V 2 5VSUS 1 25VREF 1 5V 2 5V 1 2V_...

Page 13: ...Aspire 3000 3500 5000 System Block Diagram For Aspire 3500 Aspire 3500 is Intel platform It has different system block diagram from Aspire 3000 5000 Aspire 3500 system block diagram will be released later ...

Page 14: ...D Connector 17 302ELV LVDS Encoder 18 RJ45 RJ11 Connector 19 MINI PCI 20 Northbridge M760GX 21 CPU Socket 22 USB Connector 23 USB Connector 24 BIOS ROM 25 EC PC97551 26 RTC Battery 27 DDR SO DIMM Socket1 28 LAN PHY RTL8201CP 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 36 37 38 39 40 35 42 41 ...

Page 15: ...63L 31 PCMCIA Connector 32 HDD Connector 33 USB Connector 34 LineOut Jack 35 Microphone Jack 36 LineIn Jack 37 WLAN Button 38 Bluetooth button 39 Battery LED 40 Power LED 41 Audio Codec ALC203 42 FAN Connector 1 Lid Switch 2 Panel Connector 01 02 03 04 05 06 07 08 09 10 11 12 ...

Page 16: ...d Connector 4 Modem Connector 5 Keyboard Connector 6 Bluetooth Module Connector 7 Touchpad Board Connector 8 Internal Microphone Connector 9 Clock Generator 10 PCMCIA Connector 11 MDC Connector 12 Internal Speaker Connector ...

Page 17: ...mputer 4 Palmrest Comfortable support area for your hands when you use the computer 5 Click buttons Left and right The left and right buttons function like the left and right mouse buttons 6 Touchpad Touch sensitive pointing device which functions like a computer mouse 7 Status indicators LEDs Light Emitting Diodes that turn on and off to show the status of the computer and its functions and compo...

Page 18: ... Indicates the status of Bluetooth communication optional 5 Wireless communication button indicator Press to enable disable the wireless function Indicates the status of wireless LAN communication optional 6 Line in jack Accepts audio line in devices e g audio CD player stereo walkman 7 Mic in jack Accepts inputs from external microphones 8 Speaker Line Out Headphone jack Connects to audio line ou...

Page 19: ...ter is turned off 4 Optical drive eject button Ejects the optical drive tray from the drive Icon Item Port Description 1 PC Card slot eject button Ejects the PC Card from the slot 2 PC card slot Accepts one Type II CardBus PC Card 3 USB 2 0 port Connects to Universal Serial Bus USB 2 0 devices e g USB mouse USB camera 4 Network jack Connects to an Ethernet 10 100 based network 5 Modem jack Connect...

Page 20: ...tible computer security lock Item Description 1 Hard disc bay Houses the computer s hard disc secured by a screw 2 Battery release latch Unlatches the battery to remove the battery pack 3 Battery bay Houses the computer s battery pack 4 Battery lock Locks the battery in place 5 Cooling fan Helps keep the computer cool Note Do not cover or obstruct the opening of the fan 6 Memory comparment House t...

Page 21: ...en when in AC mode Icon Function Description 1 Caps Lock Lights when Caps Lock is activated 2 Num Lock Fn F11 Lights when Numeric Lock is activated 3 Media activity Indicates when the hard disk or optical drive is active Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of Bluetooth communication 4 Power Lights when the computer is on 5 Battery Lights when...

Page 22: ...be reset by users To set the Web browser mail and programmable keys run the Acer Launch Manager Launch key Default application P User programmable Acer eManager user programmable Web browser Internet browser user programmable Mail Email application user programmable Hot Key Icon Function Description Fn F1 Fn F2 Acer eManager on page 23 Fn F3 Acer eManager on page 23 Fn F4 ion Description Acer eMan...

Page 23: ...iption Caps Lock When is on all alphabetic characters typed are in uppercase Num Lock Fn F11 When is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When is on the screen moves one line up or...

Page 24: ...ld Fn while typing letters on embedded keypad Type the letters in a normal manner Keys Description Windows logo key Start button Combinations with this key perform shortcut functions Below are a few examples Tab Activates the next Taskbar button E Opens the My Computer window F1 Opens Help and Support F Opens the Find All Files dialog box R Opens the Run dialog box M Minimizes all windows shift M ...

Page 25: ...o Sleep Puts the computer in Sleep mode Fn p Display toggle Switches display output between the display screen external monitor if connected and both the display screen and external monitor Fn q Screen blank Turns the display screen backlight off to save power Press any key to return Fn r Touchpad Toggle Turns the internal touchpad on and off Fn s Speaker on off Turns the speakers on and off mutes...

Page 26: ...ethod NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography faq faq12 htm for more information The US dollar sign 1 Open a text editor or word processor 2 Either directly press the Euro key at the bottom right of the keyboard for Chinese keyboard or hold Shift and then press the 4 key at the upper center of the keyboard symbol at the upper center ...

Page 27: ...s teach you how to use the touchpad Move your finger across the touchpad 2 to move the cursor Press the left 1 and right 4 buttons located on the edge of the touchpad to do selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchapd is the same as clicking the left button Use the 4 wa scroll 3 button to scroll up or down and move...

Page 28: ...eness Function Left button 1 Right button 4 Touchpad 2 Center button 3 Execute Click twice quickly Tap twice at the same speed as double clicking a mouse button Select Click once Tap once Drag Click and hold then use finger to drag the cursor on the touchpad Tap twice at the same speed as double clicking a mouse button hold finger to the touchpad on the second tap and drag the cursor Access contex...

Page 29: ... 350 360 370 processor at 1 3 1 4 1 5 GHz 400 MHz FSB for Aspire 3500 series Intel Pentium M 715 processor at 1 5 GHz 400 MHz FSB for Aspire 3500 series CPU package SMT PGA 754 pin CPU core voltage Low speed 0 8V High speed 1 5V CPU I O voltage 1 2V BIOS Item Specification BIOS vendor Pheonix BIOS BIOS Version Aspire 3000 V1 00 Aspire 5000 V1 00 AS3500 V1 00 BIOS ROM type Flash ROM BIOS ROM size B...

Page 30: ...Intel Celeron M 350 360 370 processor at 1 3 1 4 1 5 GHz 400 MHz FSB for Aspire 3500 series Intel Pentium M 715 processor at 1 5 GHz 400 MHz FSB for Aspire 3500 series Onboard memory size 0MB DIMM socket number 2 Sockets Supports memory size per socket 256MB Supports maximum memory size 1024MB Supports DIMM type DDR DRAM Supports DIMM Speed 333 MHz Supports DIMM voltage 2 5 V 1 25V Supports DIMM p...

Page 31: ... baud rate bps 56K Supports modem protocol V 92MDC Modem connector type RJ11 Modem connector location Right side Wireless Module 802 11b g optional device Item Specification Chipset Intel Data throughput 11M 54M bps Protocol 802 11 b g Interface Mini PCI type II Floppy Disk Drive Interface Item Specification Vendor model name There is no FDD module for this product Floppy Disk Specifications Media...

Page 32: ...tes 8MBytes Interface ATA 6 ATA ATAPI 6 ATA ATAPI 6 Data transfer rate host buffer Mbytes s 100 MB Sec 100 MB Sec 100 MB Sec DC Power Requirements Voltage tolerance 5 5 5 5 5 5 Combo Drive Interface Item Specification Remark Vendor model name DVD CDRW TOSHIBA TS L462A General Specification Interface Enhanced IDE ATAPI Disc Diameter 8cm 12cm Loading Type Drawer Type Drive Mounting Horizontal Vertic...

Page 33: ... Green Book Mode2 Form1 2 Ready Bridge CD Extra CD Plus Blue Book Audio Text Video Video CD White Book MPEG1 Video DVD DVD ROM Book 1 02 DVD Video Book 1 1 DVD R Book 1 0 3 9G DVD R Book 2 0 4 7G General Authoring DVD R Version 1 0 DVD RW Play DVD AUDIO except the case that required CPPM Content protection for prerecorded Media Write Method Loading mechanism Load Manual Release a Electrical Releas...

Page 34: ...discs Write CD R CD RW high speed CD RW Ultra speed CD RW DVD R DVD RW DVD R DVD RW Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating Audio Interface Item Specification Audio Controller Realtek ALC203 Audio onboard or optional Built in Mono or Stereo Stereo Resolution 18 bit stere...

Page 35: ...elerated Graphic Port Bus Maximum resolution LCD 1600X1200 UXGA Maximum resolution CRT 2048X1536 60HZ Video Resolutions Mode Monitor Resolution Hz 2D Display Mode 640x480 120 800x600 120 1024x768 120 1152X864 120 1280X1024 120 1600x1200 85 1920x1080 16 9 75 1920x1200 75 1920x1440 75 2048x1536 60 USB Port Item Specification USB Compliancy Level 2 0 OHCI USB 2 0 Number of USB port 3 Location Two on ...

Page 36: ...h Active Area mm 331 2 H x207 0 V 331 2 H x207 0 V Display resolution pixels WXGA 1080x800 WXGA 1080x800 Pixel Pitch 0 25875 H x0 25875 H mm 0 25875 H x0 25875 H mm Pixel Arrangement RGB vertical stripe RGB vertical stripe Display Mode Normally white Normally white Surface Treatment Haze 0 Glare Hardness 3H Hard coating 2H glare Anti reflective treatment of the front polarizer Typical White Lumina...

Page 37: ...dapter is connected to 115Vac and 230Vac respectively Efficiency It should provide an efficiency of 80 minimum when measured at maximum load under 115Vac Output Ratings CV mode DC output voltage 19V Noise Ripple 300mVp pmax 20 MHz bandwidth Load 0 min 3 16A max Output Ratings CC mode DC output voltage 19V 1 0V for CV mode Constant current mode 3 6 0 3A Dynamic Output Characteristics Turn on delay ...

Page 38: ...ernation mode 2 System standby Hibernation timer expires and system is not ready to enter Hibernation mode T The buzzer beeps T The Sleep indicator lights up Hibernation Mode Enter Hibernation Mode suspend to HDD when 1 Hibernation hot key is pressed and system is ready to enter Hibernation mode 2 System Hibernation timer expires and system is ready to enter Hibernation mode T All power shuts off ...

Page 39: ...08 Ibs 2 76kg for 15 XGA LCD model 6 17 lbs 2 8kg for 15 4 WXGA LCD model I O Ports Three USB 2 0 ports Ethernet RJ 45 port Modem RJ 11 port External display VGA port Microphone line in jack Headphones speaker line out jack Type II PC Card slot DC in jack for AC adaptor Drive Bays One Material Plastic Indicators LED indicator for keyboard hot key Caps Lock Scroll Lock NUmber lock LED indicator for...

Page 40: ...Chapter 1 31 ...

Page 41: ... you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit CPU Type Mobile AMD Sempron TM Processor 2600 CPU Speed System BIOS Ver V1 0 VGA BIOS Ver KBC Ver Serial Num...

Page 42: ...d this item T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters ar...

Page 43: ...ces installed on secondary IDE master Serial Number This field displays the serial number of this unit UUID Number This will be visible only when an internal LAN device is presenting UUID 32bytes PhoenixBIOS Setup Utility Info Main Advanced Security Boot Exit CPU Type Mobile AMD Sempron TM Processor 2600 CPU Speed System BIOS Ver V1 0 VGA BIOS Ver KBC Ver Serial Number xxxxxxxxxxxxxxxxxxxxxx Asset...

Page 44: ...nced Security Boot Exit Item Specific Help System Time 15 56 48 System Date 03 18 2005 System Memory 640 KB Extended Memory 446MB Video Memory 64 MB Quiet Boot Enabled Power on display Auto Network boot Enabled F12 Boot Menu Disabled Tab Shift Tab or Enter selects field F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4Sub Menu F10 Save and Exit Shows sys...

Page 45: ...mmary Screen is disabled or enabled Enabled Customer Logo is displayed and Summary Screen is disabled Disabled Customer Logo is not displayed and Summary Screen is enabled Option Enabled or Disabled Power on display Auto During power process the system will detect if any display device is connected on external video port If any external display device is connected the power on display will be in C...

Page 46: ...visor Password Password on Boot Disabled When shown as Locked the hard drive password currently can not be changed or disabled To change or disable it turn off the system and enter Setup immediately after turning it back on Press Enter to input change or disable hard drive passwords F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and ...

Page 47: ... password Clear or Set Set User Password Press Enter to set the user password When user password is set this password protects the BIOS Setup Utility from unauthorized access The user can enter Setup menu only and does not have right to change the value of parameters Set Supervisor Password Press Enter to set the supervisor password When set this password protects the BIOS Setup Utility from unaut...

Page 48: ...ord and Confirm New Password fields The computer then sets the Supervisor Password parameter to Clear 4 When you have changed the settings press u to save the changes and exit the BIOS Setup Utility Changing a Password 1 Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key The Set Password box appears 2 Type the current password in the Enter Current Password ...

Page 49: ...assword setting is complete after the user presses u If the current password entered does not match the actual current password the screen will show you the Setup Warning If the new password and confirm new password strings do not match the screen will display the following message ...

Page 50: ...ixBIOS Setup Utility Info Main Advanced Security Exit Item Specific Help Floppy Devices Hard Drive and indicate device categories Use Enter to expand collapses Boot order is top down using only the top device in each category Use F6 and F5 to move highlighted item up and down F1 Help Select Item F5 F6 Change Values F9 Setup Defaults Esc Exit Select Menu Enter Select 4 Sub Menu F10 Save and Exit Ne...

Page 51: ...etup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Info Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Chang...

Page 52: ...ry Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flash you may not boot the system because the BIOS is not completely loaded Fellow the steps below to run the Phlash 1 Prepare a boot...

Page 53: ...Chapter 2 44 ...

Page 54: ...45 Chapter 2 ...

Page 55: ...trap and conductive mat for preventing electrostatic discharge T Flat bladed screw driver T Phillips screw driver T Tweezers T Plastic Flat bladed screw driver T Hexed Screw Driver NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components Chapter 3 Machine Disassembl...

Page 56: ... the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system NOTE Aspire 9100 series product uses mylar or tape to fasten the FFC FPC connectors cable you may need to tear the tape or mylar before you disconnect different FFC FPC connectors ...

Page 57: ...ery HDD Module Hinge Caps HDD LCD Module 6 Keyboard Lower Case Assembly 3 3 11 4 Dimm Cover Memory 2 2 Launch Board Modem Cover Modem Board 1 2 CPU RTC Battery Mini PCI Card Plate Thermal Module 4 3 HDD Holder 2 2 Middle Cover Upper Case Assembly Wireless LAN Antenna Touchpad Cover Touchpad Button Pad Touchpad Upper Case Touchpad Cable Touchpad Scroll Key FDD Module VGA Heatsink Plate CPU Heatsink...

Page 58: ...5X IO R00 B SCREW M2 0X0 4P 3FP ZK NL C SCREW M2 5 K 5 2 X0 85 4 ZK NL D SCREW M2 5X0 45 10K NIL E SCREW M2 5X0 45 8K ZBL F SCREW M2 5X0 45P 3F NI G SCREW M3 0X0 8P 3K NL 4 LCD Cushions 4 LCD Bezel Inverter LCD 4 LCD Panel LCD Brackets LCD Coaxial Cable 4 1 LCD Module ...

Page 59: ... Battery on page 50 2 Remove the screw securing the hard disk drive HDD cover 3 Then remove the HDD cover 4 Pull the HDD module backwards as shown 5 Remove the HDD module Disassembling the Hard Disc Drive Module 1 Remove two screw securing the HDD bracket 2 Remove the other two screw on the other side 3 Take out the HDD from the HDD bracket ...

Page 60: ...Push the ODD module outwards with a flat headed screw driver 5 Then remove the ODD module Disassembling the Optical Disc Drive Module 1 Remove two screws securing the ODD bracket 2 Then remove the ODD bracket Removing the Memory 1 See Removing the Battery on page 50 2 Remove the two screws securing the DIMM cover then remove the DIMM cover 3 Pop out the memory 4 Then remove the memory from the DIM...

Page 61: ...Chapter 3 52 ...

Page 62: ...ing the Middle Cover on page 53 3 Remove the four screws securing the keyboard 4 Turn the keyboard over as shown 5 Disconnect the keyboard cable then remove the keyboard Removing the Fan the CPU Thermal Module and the CPU 1 See Removing the Battery on page 50 2 See Removing the Middle Cover on page 53 3 See Removing the Keyboard on page 53 4 Remove the three screws securing the system fan 5 Discon...

Page 63: ...e order 1 2 3 then 4 This can help you average the force to each screw therefore the CPU module can be secured well 9 Release the CPU lock with a flat headed screw driver 10 Then detch the CPU from the socket carefully Removing the Wireless LAN Card 1 See Removing the Battery on page 50 2 See Removing the Middle Cover on page 53 3 Pop out the wireless LAN card 4 Disconnect the main and the auxilia...

Page 64: ...sconnect the inverter cable with a flat headed screw driver 5 Take out the LVDS cable then disconnect the LVDS cable 6 Tear off the tape securing the wireless LAN antennae then release the antennae 7 Remove the two screws securing the LCD module on the rear side 8 Remove the two screws securing the LCD module on the bottom 9 Then detach the LCD module carefully ...

Page 65: ...e 55 7 Detach the two rubber pads and the two screw pads 8 Remove the four screws securing the LCD bezel 9 Detach the LCD bezel carefully 10 Remove the nine screws securing the LCD to the LCD panel 11 Take out the LCD assembly from the LCD panel 12 Disconnect the LCD inverter cable 13 Discnnect the LCD inverter board 14 Turn over the LCD 15 Disconnect the LCD cable 16 Remove the four screws securi...

Page 66: ...57 Chapter 3 ...

Page 67: ...er case assembly on the bottom 7 Remove the three screws securing the upper case assembly 8 Disconnect the touchpad cable 9 Disconnect the power board cable 10 Then detach the upper case assembly Removing the Power Board 1 See Removing the Battery on page 50 2 See Removing the Hard Disc Drive Module on page 50 3 See Removing the Optical Disc Drive Module on page 51 4 See Removing the Memory on pag...

Page 68: ...moving the Power Board on page 58 5 See Removing the Upper Case Assembly on page 58 6 Pull back the tape covering the touchpad FFC 7 Disconnect the touchpad FFC the remove it 8 Remove the four screws securing the touchpad bracket 9 Slide the touchpad bracket back as shown 10 Then remove the touchpad bracket 11 Use a flat headed screw driver to detach the touchpad board 12 Then detach the touchpad ...

Page 69: ...W DJ board cable 7 Disconnect the CIR receiver cable 8 Then disconnect the audio board FFC cable 9 Disconnect the speaker set cable 10 Then detach the speaker set from the lower case Removing the SW DJ Board Assembly 1 See Removing the Battery on page 50 2 See Removing the Middle Cover on page 53 3 See Removing the Keyboard on page 53 4 See Removing the Power Board on page 58 5 See Removing the Up...

Page 70: ...n page 50 2 See Removing the Middle Cover on page 53 3 See Removing the Keyboard on page 53 4 See Removing the Power Board on page 58 5 See Removing the Upper Case Assembly on page 58 6 See Removing the Speaker Set on page 60 7 See Removing the SW DJ Board Assembly on page 60 8 Remove the screw securing the audio board 9 Detach the audio board FFC 10 Release the CIR receiver cable 11 Then detach t...

Page 71: ... the Power Board on page 58 5 See Removing the Upper Case Assembly on page 58 6 Remove the two screws securing the modem board 7 Disconnect the modem board connector 8 Disconnect the modem board cable then remove the board Removing the Main Board 1 See Removing the Battery on page 50 2 See Removing the Middle Cover on page 53 3 See Removing the Keyboard on page 53 4 See Removing the Power Board on...

Page 72: ...See Removing the Middle Cover on page 53 3 See Removing the Keyboard on page 53 4 See Removing the Power Board on page 58 5 See Removing the Upper Case Assembly on page 58 6 See Removing the Speaker Set on page 60 7 See Removing the SW DJ Board Assembly on page 60 8 See Removing the Audio Board on page 61 9 See Removing the VGA Thermal Module on page 61 10 See Removing the Modem Board on page 62 1...

Page 73: ...Chapter 3 64 ...

Page 74: ...65 Chapter 3 ...

Page 75: ... which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 68 POST does not complete No beep or error codes are indicated Power On Self Test POST Error Message on page 71 Undetermined Problems on page 83 POST detects an error and displayed messages on screen Error Message List on page 72 Other symptoms i e LCD display problem...

Page 76: ...label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconnect t...

Page 77: ...ns in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the symptom of the problem power on the computer using each of the following power sources 1 Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery ...

Page 78: ...e following T Replace the System board T If the problem is not corrected see Undetermined Problems on page 83 T If the voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 If the power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 If the operational charge doe...

Page 79: ...battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Che...

Page 80: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 83 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 81: ...ault Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 67 Keyboard error see Keyboard or Auxiliary Input Device Check on page 67 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 67 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Defa...

Page 82: ... Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM System board Fail Safe Timer NMI Failed DIMM System board Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Fai...

Page 83: ...source battery pack and power adapter See Power System Check on page 68 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board No beep power on indicator turns on and a blinking...

Page 84: ...efore memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 26h Enable A20 line 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1 3 4 3 R...

Page 85: ... Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocessor if present 80h Di...

Page 86: ...key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B9h Prepare Boot BAh Initialize DMI parameters BBh Initialize PnP Option ROMs BCh Clear parity checkers BDh Display ...

Page 87: ...uge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1h Initialize Run Time Clock F2h Initialize video F3h Initialize System Management Mode F4h 1 Output one beep before boot F5h Boot to Mini DOS F6h Clear Huge Segment...

Page 88: ...s displayed LCD inverter ID LCD inverter LCD cable LCD System board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Reconnect the inverter board Inverter board System board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation Power source battery pack and power adapter See Power Syste...

Page 89: ...sound Speaker System board Power Management Related Symptoms Symptom Error Action in Sequence The system will not enter hibernation Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and four short beeps every minute See Hibernation Mode on page 34 Press Fn oand see if the computer enters hibernation mode Touchpad Keyboard Hard disk conn...

Page 90: ...5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of...

Page 91: ... discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 92: ...operating correctly See Power System Check on page 68 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T CD ROM Diskette drive Module T PC Cards 4 Power on the computer 5 Determine if the problem...

Page 93: ...16 CN15 ODD Connector 17 U18 302ELV LVDS Encoder 18 CN16 RJ45 RJ11 Connector 19 CN17 MINI PCI 20 U20 Northbridge M760GX 21 U21 CPU Socket 22 CN18 USB Connector 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 36 37 38 39 40 35 42 41 Jumper and Connector Locations Chapter 5 ...

Page 94: ...PHY RTL8201CP 29 CN21 DDR SO DIMM Socket2 30 U26 Southbridge 963L 31 CN22 PCMCIA Connector 32 CN23 HDD Connector 33 CN24 USB Connector 34 CN26 LineOut Jack 35 CN25 Microphone Jack 36 CN27 LineIn Jack 37 SW2 WLAN Button 38 SW3 Bluetooth button 39 LED2 Battery LED 40 LED1 Power LED 41 U30 Audio Codec ALC203 42 CN13 FAN Connector ...

Page 95: ...tor 4 CN3 Modem Connector 5 CN4 Keyboard Connector 6 CN5 Bluetooth Module Connector 7 CN6 Touchpad Board Connector 8 CN7 Internal Microphone Connector 9 U12 Clock Generator 10 U13 PCMCIA Connector 11 CN9 MDC Connector 12 CN11 Internal Speaker Connector 01 02 03 04 05 06 07 08 09 10 11 12 ...

Page 96: ...87 Chapter 5 ...

Page 97: ... is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you s...

Page 98: ... Exploded Diagram Aspire 3000 5000 FRU List Adapter NS ADAPTER 65W 3 PIN DELTA SADP 65KB BF 19V AP 06501 005 NS ADAPTER 65W 3 PIN LITE ON PA 1650 02 Q2 19V AP 06503 006 NS ADAPTER 65W 3 PIN HIPRO HP OK066B13QT AP 06506 001 Battery ...

Page 99: ...C141 BT T5003 002 BATTERY SIMPPLO PACK LI ION 4S1P 2 0A BT 00407 001 Board NS MODEM BOARD 56K MDC T60M893 03 S P 54 T72V7 001 NS BLUETOOTH MODULE W ANTENNA 54 T48V7 001 NS WIRELESS LAN BOARD FOXCONN ABT_BRM4318BG 54 A51V7 002 NS LAUNCH BOARD 55 T50V7 001 NS TOUCH PAD BOARD 55 T50V7 002 Cable NS FFC CABLE TP B TO MB 50 T50V7 001 NS MODEM CABLE 50 A510V7 001 Aspire 3000 5000 FRU List ...

Page 100: ... CORD SWISS 27 A03V7 007 POWER CORD AU 3 PIN 27 A03V7 008 POWER CORD DANISH 3 PIN 27 A03V7 006 POWER CORD AF 3 PIN 27 T48V7 001 Case Cover Bracket Assembly 5 MIDDLE COVER W BUTTON 42 A27V7 001 6 UPPER CASE W TP CABLE TP BRACKET MIC BLUETOOTH CABLE 60 A51V7 001 11 LOWER CASE W SPEAKER 60 A51V7 002 NS I O BEZEL 42 T51V7 001 13 DIMM WIRELESS COVER 42 A51V7 001 12 HEATSINK COVER W O DOCKING 42 A51V7 0...

Page 101: ... MOBILE SEMPRON 2800 25WD KC S2802 25D AMD MOBILE SEMPRON 3000 25WD KC S3002 25D AMD MOBILE TURION 64 ML28 KC TML02 280 AMD MOBILE TURION 64 ML30 KC TML02 300 AMD MOBILE TURION 64 ML32 KC TML02 320 AMD MOBILE TURION 64 ML34 KC TML02 340 AMD MOBILE TURION 64 ML37 KC TML02 370 Optical Disk Drive Module NS DVD CDRW COMBO MODULE 24X QSI SBW 242C 6M T51V7 001 Aspire 3000 5000 FRU List ...

Page 102: ... DVR K15RA G BASE 6M T51V7 002 DVD DUAL DRIVE PIONEER DVR K15RA D LAYER G BASE KU 00805 006 OPTICAL DEVICE HOLDER FIX 42 T51V7 003 DVD DUAL BEZEL G BASE 42 T50V7 012 DVD DUAL MODULE PANASONIC UJ 840BAA2 G BASE 6M A51V7 003 DVD DUAL DRIVE PANASONIC UJ 840BAA2 D LAYER G BASE KU 00807 010 OPTICAL DEVICE HOLDER FIX 42 T51V7 003 DVD DUAL BEZEL G BASE 42 T50V7 012 HDD Hard Disk Drive NS HGST 40G 2 5 420...

Page 103: ...07 007 AS1680 AS1410 KEYBOARD DARFON German KB A2707 008 AS1680 AS1410 KEYBOARD DARFON Italian KB A2707 009 AS1680 AS1410 KEYBOARD DARFON French KB A2707 010 AS1680 AS1410 KEYBOARD DARFON Swiss G KB A2707 011 AS1680 AS1410 KEYBOARD DARFON Portuguese KB A2707 012 AS1680 AS1410 KEYBOARD DARFON Arabic KB A2707 013 AS1680 AS1410 KEYBOARD DARFON Belgium KB A2707 014 AS1680 AS1410 KEYBOARD DARFON Sweden...

Page 104: ...brew KB A2707 024 AS1680 AS1410 KEYBOARD DARFON Russian KB A2707 025 LCD Module NS 6M A51V7 011 6M A51V7 011 NS LCD 15 IN TFT XGA CMO N150X3 L07 REV C LK 1500D 008 NS LCD INVERTER BOARD 19 T50V7 001 NS LCD CABLE 15 IN XGA 50 T50V7 004 NS LCD BRACKET W HINGE 15 IN L 33 T50V7 002 NS LCD BRACKET W HINGE 15 IN R 33 T50V7 003 Aspire 3000 5000 FRU List ...

Page 105: ...EZEL W RUBBER PAD 15 IN 60 T50V7 004 LCD MODULE 15 IN TFT XGA LG LP150X08 A3 6M A43V7 004 LCD 15 IN TFT XGA LG LP150X08 A3 LK 15008 007 LCD 15 IN TFT XGA LG LP150X08 A3 MADE IN CHINA LK 15008 016 LCD INVERTER BOARD 19 T50V7 001 LCD CABLE 15 IN XGA 50 T50V7 004 LCD BRACKET W HINGE 15 IN L 33 T50V7 002 LCD BRACKET W HINGE 15 IN R 33 T50V7 003 LCD PANEL W LOGO ANTENNA 14 15 IN 60 A27V7 002 LCD BEZEL ...

Page 106: ... QDI QD15TL02 01 LK 15409 001 LCD INVERTER BOARD 19 T50V7 001 LCD CABLE 15 4 IN WXGA 50 T50V7 006 LCD BRACKET W HINGE 15 4 IN L 33 T50V7 004 LCD BRACKET W HINGE 15 4 IN R 33 T50V7 005 LCD PANEL W LOGO ANTENNA 15 4 IN 60 A27V7 003 LCD BEZEL W RUBBER PAD 15 4 IN 60 T50V7 006 LCD MODULE 15 IN XGA CMO N150X3 L07 REV C W O ANTENNA 6M A51V7 021 LCD 15 IN TFT XGA CMO N150X3 L07 REV C LK 1500D 008 LCD INV...

Page 107: ...EL W RUBBER PAD 15 IN 60 T50V7 004 LCD MODULE 15 4 IN WXGA CMO N154I1 L09 W O ANTENNA 6M A51V7 024 LCD 15 4 IN WXGA CMO N154I1 L09 LK 1540D 002 LCD INVERTER BOARD 19 T50V7 001 LCD CABLE 15 4 IN WXGA 50 T50V7 006 LCD BRACKET W HINGE 15 4 IN L 33 T50V7 004 LCD BRACKET W HINGE 15 4 IN R 33 T50V7 005 LCD PANEL W LOGO W O ANTENNA 15 4 IN 60 A51V7 004 LCD BEZEL W RUBBER PAD 15 4 IN 60 T50V7 006 LCD MODU...

Page 108: ...KN 2560G 001 MEMORY DDR333 512MB INFINEON HYS64D64020HBDL 6 C 11u KN 51202 025 MEMORY DDR333 512MB SAMSUNG M470L6524BT0 CB3 KN 5120B 006 MEMORY DDR333 256MB HYNIX HYMD564M646B6 J KN 5120G 006 Speaker N S SPEAKER SET 23 T50V7 001 Heatsink 10 THERMAL MODULE 60 A51V7 005 8 N B HEATSINK W PAD 23 A51V7 001 Miscellaneous NS NAME PLATE AS3000 40 A55V7 001 NS NAME PLATE AS5000 40 A51V7 001 NS RUBBER FOOT ...

Page 109: ...L BZN NYLOK 86 A03V7 006 NS SCREW M2 0X5 I NI NYLOK 86 T23V7 006 NS SCREW MM25060IL69 86 A08V7 004 NS SCREW M2 0 5 I NI NYLOK 86 T23V7 010 NS SCREW M2 0X2 5 I NI NYLOK 86 A03V7 007 NS SCREW I2 3M NIHY M2L3 86 T25V7 008 NS SCREW M1 7 3 0 I BK 86 T50V7 001 NS SCREW I3 3 5M NIH M3L3 5 86 A03V7 011 Aspire 3000 5000 FRU List ...

Page 110: ...N40GB 4 2K NCB24X N N AS3002NL C AMD Sempron processor 2800 N15XGA SO256M B N40GB 60GB 4 2K NCB24X N N AS3002LC i AMD Sempron processor 2800 N15XGA SO256M B N40GB 60GB 4 2K NCB24X N ABT_BRM43 18BG AS3002NL Ci AMD Sempron processor 2800 N15XGA SO256M B N40GB 4 2K NCB24X N ABT_BRM43 18BG AS3002L M AMD Sempron processor 2800 N15XGA SO256M B 2 N60GB 4 2K NDU8X N N AS3002L Mi AMD Sempron processor 2800...

Page 111: ...102 Appendix A AS3003W LCi AMD Sempron processor 3000 N15 4WXG AG SO256M B N60GB 4 2K NDU8X N ABT_BRM43 18BG Model Number CPU LCD Memory HDD GB ODD Card Reader Wireless LAN ...

Page 112: ...Appendix A 103 ...

Page 113: ...r Windows XP Home environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 3000 5000 series Compatibility Test Report released by the Acer Mobile System Testing Department Test Compatible Components Appendix B ...

Page 114: ...A NB LCD QDI QD15TL02V 01 NON GLARE TYPE 15 4 WXGA NB LCD QDI QD15TL02 03 NON GLARE TYPE LEAD FREE 15 4 WXGA CMO LCD N154I1 L09 15 4 WXGA NB LCD AUO B154W01V 7 Glare type 15 4 WXGA NB LCD LPL LP154W1 A5K2 GLARE TYPE 15 4 WXGA NB LCD QDI QD15TL02 02 GLARE TYPE 15 4 WXGA NB LCD QDI QD15TL02 04 GLARE TYPE LEAD FREE 15 4 WXGA NB LCD N154I1 L07GLARE TYPE LCD 15 XGA NB LCD AUO B150XG01V2 XXXXX Driver IC...

Page 115: ...100BTX Multifunction Card Combo 3Com Megahertz 10 100 LAN 56K Modem PC Card Xircom RealPort CardBus Ethenet 10 100 Modem 56 LAN Token Ring IBM Token Ring 16 4 Adapter II Wireless LAN Card IBM Wireless LAN Cardbus Adapter Intel Pro Wireless LAN PC Card Proxim Skyline 802 11a Cardbus PC Card Cisco Aironet 350 series Wireless Lan Card NeWeb Wireless Lan Card 802 11b Modem Adapters Modem up to 56K 3Co...

Page 116: ... I O USB Printer Scanner Epson Stylus Color 740 USB interface HP DeskJet 880C USB interface Canon CanonScan D1250 USB 2 0 JP OS only HP ScanJet 3300C Color Scanner I O USB Speaker Joystick JS USB Digital Speaker Panasonic USB Speaker EAB MPC57USB AIWA Multimedia Digital Speaker Microsoft SideWinder Precision Pro Joystick Logitech WingMan RumblePad I O USB Camera Intel Easy PC Camera Logitech Quick...

Page 117: ...B Transcend SD Card 32MB Transcend SD Card 256MB Hagiwara sys com SD Card 256MBT PCMCIA USB 2 0 Apricorn EZ USB2 0 Cardbus PC Card DTK USB 2 0 2Port CardBus Host Controller Adaptec USB2CONNECT PCMCIA 1394 Buffalo 1394 Interface Cardbus IFC ILCB DV I O Data 1394 Interface Cardbus CB1394 DVC Pixela 1394 Cardbus PC Card PIX PCMC FW1 PCMCIA SCSI Adaptec 1408 or B SCSI CB NewMedia Bus Toaster SCSI II P...

Page 118: ...109 Appendix B ...

Page 119: ...esktop and Server models including T Service guides for all models T User s manuals T Training materials T Bios updates T Software utilities T Spare parts lists T TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are T Detailed information on Acer s Internation...

Page 120: ...111 Appendix C ...

Page 121: ... package 20 type 20 D DIMM Combinations 21 Disassembly Battery Pack 49 Procedure Flowchart 48 Display 2 display hotkeys 16 Display Standby Mode 29 DVD ROM Interface 23 24 E Environmental Requirements 29 Error Symptom to Spare Part Index 71 External CD ROM Drive Check 67 F Features 1 Flash Utility 43 Floppy Disk Drive Interface 22 FRU Field Replaceable Unit List 88 H Hard disk 23 Hard Disk Standby ...

Page 122: ...wer System Check 68 Battery Pack 70 Power Adapter 69 R Removing the Battery Pack 50 S Second Level Cache 20 speakers hotkey 16 Standby Mode 29 System Check Procedures 67 System Diagnostic Diskette 43 System Memory 21 System Utilities 32 System Utility Diskette 43 T Temperature 29 Test Compatible Components 104 Touchpad 20 touchpad hotkey 16 Touchpad Check 70 Troubleshooting 66 U Undetermined Probl...

Page 123: ...Index 104 ...

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