Chapter 4
111
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.
Obtain the failing symptoms in as much detail as possible.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.
Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)
Go To
Power failure. (The power indicator does
not go on or stay on.)
“Power System Check” on page 113.
POST does not complete. No beep or error
codes are indicated.
“Power-On Self-Test (POST) Error
Message” on page 116
“Undetermined Problems” on page 130
POST detects an error and displayed
messages on screen.
“Error Message List” on page 117
Other symptoms (i.e. LCD display problems
or others).
“Power-On Self-Test (POST) Error
Message” on page 116
Symptoms cannot be re-created
(intermittent problems).
Use the customer-reported symptoms and
go to “Power-On Self-Test (POST) Error
Message” on page 116
“Intermittent Problems” on page 129
“Undetermined Problems” on page 130
Troubleshooting
Chapter 4
Summary of Contents for Aspire 4730ZG Series
Page 6: ...VI ...
Page 10: ...X Table of Contents ...
Page 14: ...4 Chapter 1 System Block Diagram ...
Page 48: ...38 Chapter 1 ...
Page 65: ...Chapter 2 55 ...
Page 66: ...56 Chapter 2 ...
Page 111: ...Chapter 3 101 20 Remove the bluetooth module from the lower case ...
Page 120: ...110 Chapter 3 9 Remove the Web camera from the back cover ...
Page 134: ...124 Chapter 4 F5h Boot to Mini DOS F6h Clear Huge Segment F7h Boot to Full DOS Code Beeps ...
Page 141: ...Chapter 5 131 Top and Bottom View Jumper and Connector Locations Chapter 5 ...
Page 142: ...132 Chapter 5 ...
Page 146: ...136 Chapter 6 Aspire 5930 5930Z 5730Z Series Exploded Diagram ...
Page 147: ...Chapter 6 137 ...
Page 155: ...Chapter 6 145 ...
Page 178: ...Appendix A 168 ...
Page 182: ...172 Appendix B ...
Page 184: ...174 Appendix C ...