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Acer Aspire 4349 Service Manual Download Page 141

Troubleshooting

4-5

No Display Issues

0

If the Display does not work, perform the following:

Figure 4-2.

No Display Issue

No POST or Video

0

If the POST or video does not appear, perform the following:

1.

Make sure that internal display is selected. Switching between internal and external 
by pressing 

Fn+F5

. Reference product pages for specific model procedures.

2.

Make sure the computer has power by checking for one of the following:



Fans start up 



Status LEDs illuminate

If no power, refer to 

Power On Issues

.

3.

Drain stored power by removing the power cable and battery. Hold the power 
button for 10 seconds.

START

Power On?

No

Power On Issues

Replace

Ext. DDR RAM 

module

No

No

Fasten   Screw

Replace

M/B

Check 
connection

No

LCD module

OK?

No

Replace

LCD panel/

LCD cable

Ext. DDRRAM

module well

connected?

Ext. DDRRAM

module OK?

CPU thermal 

module well

screw?

Summary of Contents for Aspire 4349

Page 1: ...Aspire 4349 4749 4749Z SERVICEGUIDE ...

Page 2: ...cal magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice There are no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose The softw...

Page 3: ...rocess names are shown in italics Example the DRS5 User s Guide usr local bin fd the TPH15spool_M program Computer output text that represents information displayed on a computer screen such as menus prompts responses to input and error messages are shown in constant width Example 01 The server has been stopped User input text that represents information entered by a computer user such as command ...

Page 4: ...ered in this generic service guide In such cases contact the regional offices or the responsible personnel channel to provide further technical details When ordering FRU parts Check the most up to date information available on the Website If for whatever reason a part number change is made it may not be noted in this printed service guide Acer authorized Service Providers The Acer office may have ...

Page 5: ...rts 1 8 Software 1 8 Optional Items 1 9 Warranty 1 9 Environment 1 9 Notebook Tour 1 10 Touchpad Basics 1 18 Using the Keyboard 1 19 Windows Keys 1 20 Hotkeys 1 21 System Block Diagram 1 23 Specification Tables 1 24 Computer specifications 1 24 System Board Major Chips 1 25 Processor 1 25 Processor Specifications 1 26 CPU Fan True Value Table 1 26 System Memory 1 27 Memory Combinations 1 27 Video ...

Page 6: ...ard not available in this model 1 38 Audio Codec and Amplifier 1 39 Audio Codec and Amplifier Continued 1 40 Audio Interface 1 40 Battery 1 41 VRAM not available in this model 1 41 USB Port 1 41 HDMI Port 1 41 AC Adapter 1 42 System Power Management 1 42 Card Reader 1 42 System LED Indicator 1 43 System DMA Specification 1 43 System Interrupt Specification 1 44 System Interrupt Specification Conti...

Page 7: ...e Procedures Introduction 3 5 General Information 3 5 Recommended Equipment 3 5 Maintenance Flowchart 3 6 Getting Started 3 7 Battery Pack Removal 3 8 Battery Pack Installation 3 8 Dummy Card Removal 3 9 Dummy Card Installation 3 9 Keyboard Removal 3 10 Keyboard Installation 3 11 Base Assembly Removal 3 12 Base Assembly Installation 3 13 ODD Optical Disk Drive Module Removal 3 14 ODD Module Instal...

Page 8: ...le Removal 3 33 Speaker Module Installation 3 33 Power Switch Board Removal 3 34 Power Switch Board Installation 3 34 LCD Liquid Crystal Display Module Removal 3 35 LCD Module Installation 3 36 DC in Jack Removal 3 37 DC in Jack Installation 3 38 LCD Bezel Removal 3 39 LCD Bezel Installation 3 40 Camera Module Removal 3 41 Camera Module Installation 3 42 LCD Panel Removal 3 43 LCD Panel Installati...

Page 9: ...r and Connector Locations Mainboard Jumper and Connector Locations 5 3 Clearing Password Check and BIOS Recovery 5 5 Clearing Password Check 5 5 Clear CMOS Jumper 5 6 BIOS Recovery by Crisis Disk 5 7 CHAPTER 6 FRU Field Replaceable Unit List Exploded Diagrams 6 4 FRU List 6 7 Screw List 6 16 CHAPTER 7 Model Definition and Configuration Acer Aspire 4349 7 3 Acer Aspire 4749 4749Z 7 16 CHAPTER 8 Tes...

Page 10: ...x Online Support Information Introduction 9 3 ...

Page 11: ...CHAPTER 1 Hardware Specifications ...

Page 12: ... Notebook Tour 1 10 Touchpad Basics 1 18 Using the Keyboard 1 19 Windows Keys 1 20 Hotkeys 1 21 System Block Diagram 1 23 Specification Tables 1 24 Computer specifications 1 24 System Board Major Chips 1 25 Processor 1 25 Processor Specifications 1 26 CPU Fan True Value Table 1 26 System Memory 1 27 Memory Combinations 1 27 Video Interface 1 27 BIOS 1 28 LAN Controller 1 28 Keyboard 1 28 Hard Disk...

Page 13: ...ot available in this model 1 38 Audio Codec and Amplifier 1 39 Audio Codec and Amplifier Continued 1 40 Audio Interface 1 40 Battery 1 41 VRAM not available in this model 1 41 USB Port 1 41 HDMI Port 1 41 AC Adapter 1 42 System Power Management 1 42 Card Reader 1 42 System LED Indicator 1 43 System DMA Specification 1 43 System Interrupt Specification 1 44 System Interrupt Specification Continued ...

Page 14: ...1 4 ...

Page 15: ... architecture Intel Smart Cache Acer 4779 Intel Core i3 2310M i3 2330M i3 2350M processor 3 MB L3 cache 2 10 2 20 2 30 GHz DDR3 1333 MHz 35 W supporting Intel 64 architecture Intel Smart Cache Acer 4749Z Intel Pentium processor B940 B950 B960 2 MB L3 cache 2 2 10 2 20 GHz DDR3 1333 MHz 35 W supporting Intel 64 architecture Intel Smart Cache Chipset 0 Mobile Intel HM65 Express Chipset System Memory...

Page 16: ...ng WMV9 VC 1 and H 264 AVC decoding HDMI High Definition Multimedia Interface with HDCP High bandwidth Digital Content Protection support Storage 0 Hard disk drive 250 320 500 640 750 GB or larger 2 in 1 card reader supporting Secure Digital SD Card and MultiMediaCard MMC Optical Media Drive 0 8X DVD Super Multi double layer drive Read 24X CD ROM 24X CD R 24X CD RW 8X DVD ROM 8X DVD R 8X DVD R 6X ...

Page 17: ...t Dimension and Weight 0 Dimensions 342 W x 249 D x 28 4 33 5 H mm 13 68 x 9 96 x 1 12 1 34 inches Weight 2 3 kg 5 07 lbs with 6 cell battery pack Power Adapter and Battery 0 ACPI 3 0 CPU power management standard supports Standby and Hibernation power saving modes Power adapter 3 pin 65W AC adapter 95 W x 50 D x 25 4 H mm 3 74 x 1 96 x 1 inches 216 g 0 47 lbs with 180 cm DC cable Battery 48 8 Wh ...

Page 18: ...HDCP support External display VGA port Headphone speaker jack Microphone in jack Ethernet RJ 45 port DC in jack for AC adapter Software 0 Productivity Acer Backup Manager Acer ePower Management Acer eRecovery Management Adobe Flash Player 10 1 Adobe Reader 9 1 AUPEO US only Bing Bar Kobo Canada only Microsoft Office Starter 2010 Includes limited functionality Microsoft Word and Excel with advertis...

Page 19: ...ory Store Belgium France Germany Italy Netherlands Spain Sweden UK only Acer Identity Card Acer Registration Acer Updater eBay shortcut 2009 Canada France Germany Italy Mexico Spain UK US only Netflix shortcut US only Optional Items 0 1 2 4 GB DDR3 soDIMM module 6 cell Li ion battery pack 3 pin 65 W AC adapter Warranty 0 One year International Travelers Warranty ITW Environment 0 Temperature Opera...

Page 20: ...screen Also called Liquid Crystal Display LCD displays computer output configuration may vary by model 3 Power button Turns the computer on and off 4 Keyboard For entering data into your computer 5 Touchpad Touch sensitive pointing device which functions like a computer mouse 6 Click buttons left and right The left and right buttons function like the left and right mouse buttons 7 Microphone Inter...

Page 21: ...e computer s power status Battery indicator Indicates the computer s battery status 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows blue when in AC mode 9 Speaker Delivers audio output Table 1 1 Opened Front View Icon Item Description ...

Page 22: ...con Item Description 1 Microphone jack Accepts inputs from external microphones Headphone speaker jack Connects to audio line out devices e g speakers headphones 2 2 in 1 Card Reader Accepts Secure Digital SD MultiMediaCard MMC Note Push to remove install the card Only one card can operate at any given time ...

Page 23: ...Hardware Specifications and Configurations 1 13 Figure 1 3 Top View Table 1 3 Top View Icon Item Description 1 Acer Logo Acer Aspire 4349 4749 4749Z Logo ...

Page 24: ...1 14 Hardware Specifications and Configurations Figure 1 4 Rear View Table 1 4 Rear View Icon Item Description 1 Battery bay Houses the computer s battery pack ...

Page 25: ... a table or handle of a locked drawer Insert the lock into the notch and turn the key to secure the lock Some keyless models are also available 2 DC in jack Connects to an AC adapter 3 External display VGA port Connects to a display device e g external monitor LCD projector 4 Ethernet RJ 45 port Connects to an Ethernet 10 100 based network 5 HDMI port Supports high definition digital video connect...

Page 26: ...al drive Internal optical drive accepts CDs or DVDs 3 Optical disk access indicator Lights up when the optical drive is active 4 Optical drive eject button Ejects the optical disk from the drive 5 Emergency eject hole Ejects the optical drive tray when the computer is turned off Note Insert a paper clip to the emergency eject hole to eject the optical drive tray when the computer is off ...

Page 27: ...nfigurations 1 17 Figure 1 7 Base View Table 1 7 Base View Icon Item Description 1 Battery bay Houses the computer s battery pack 2 Battery lock Locks the battery in position 3 Battery release latch Releases the battery for removal ...

Page 28: ...pad 1 Left Button 2 Right Button 3 Execute Tap twice at the same speed as double clicking a mouse button Quickly click twice Select Tap once Click once Drag Tap twice at the same speed as double clicking a mouse button rest your finger on the Touchpad on the second tap and drag the cursor Click and hold then use finger on the Touchpad to drag the cursor Access context menu Click once NOTE When usi...

Page 29: ...Caps Lock is on all alphabetic characters typed are in uppercase Num Lock Fn F11 When Num Lock is on the embedded keypad is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when doing a lot of numeric data entry A better solution would be to connect an external keypad Scroll Lock Fn F12 When Scroll Lock is on the screen moves one line up or...

Page 30: ...e help window E Open Windows Explorer F Search for a file or folder D Show the desktop CTRL F Search for computers if you are on a network L Lock your computer if you are connected to a network domain or switch users if you re not connected to a network domain CTRL TAB Moves focus from Start menu to the Quick Launch toolbar to the system tray use RIGHT ARROW or LEFT ARROW to move focus to items on...

Page 31: ...unication Enables disables the computer s communication devices Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn F7 Touchpad toggle Turns the internal touchpad on and off Fn F8 Speaker toggle Tur...

Page 32: ...n Decreases the sound volume Fn Home Play Pause Plays or pauses a selected media file Fn Pg Up Stop Stop playing the selected media file Fn Pg Dn Previous Return to the previous media file Fn End Next Jump to the next media file Hot key Icon Function Description ...

Page 33: ...bit x1 Basic ME Braidwood Dual SPI ROM P9 SPI ROM P27 Touch Pad P26 Keyboard P26 P27 P1 X TAL 32 768KHz P26 X TAL 25MHz Transformer RJ45 Mini Card 1 P19 P6 Note HM65 not support USB 6 7 HM65 not support SATA 2 3 P18 P18 FDI interface ODD SATA P20 SATA Gen3 NPCE971 5GT s 2 7GT s P17 USB CCD X TAL 25MHz CPU 1 05V_VTT P31 RT8238 Thermal protect P34 P34 1 8V discharger P34 HPA00835RTER CHARGER P28 ISL...

Page 34: ... optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 0 C to 40 C 32 F to 104 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 20 to 80 Nonoperating 20 to 80 Maximum altitude unpressurized Operating 15 to 3 048m 50 to 10 000ft Nonoperating 15 to 12 192m 50 to 40 000ft Shock Operating 105G 2 ms half sine Nonoperating 220 G 2 ms half sine Random vibration Opera...

Page 35: ... antenna Bluetooth 2 1 with EDR BT 3 0 supported Wireless Intel PCIE half mini card 802 11b g n Atheros AR8158 BL1A RL PCMCIA N A Audio codec Realtek HD codec Card reader AU6435 GDL eSata N A Item Specification CPU type Intel Sandy bridge QC CPU package 989 pin rPGA Core Logic Two execution cores A 32 KB instruction and 32 KB data first cache L1 for each core A 256 KB shared instruction data secon...

Page 36: ...3MB L3 rPGA BGA Core i3 2350M 2 3 2 4 threads 1333 MHz 32 3MB L3 rPGA Pentium Dual Core B940 2 0 2 800 MHz 32 2MB L3 rPGA 1 200V 1 3375V Pentium Dual Core B950 2 1 2 800 MHz 32 2MB L3 rPGA 1 200V 1 3375V Pentium Dual Core B960 2 2 2 800 MHz 32 2MB L3 rPGA 1 200V 1 3375V Temperature C Fan Speed RPM SPL Spec dBA Fan on 35 C Fan Off 30 C 2700 28 Fan on 43 C Fan Off 39 C 3000 31 Fan on 53 C Fan Off 48...

Page 37: ...SDRAM memory interface design Note Processor supports up to 1066 Mhz only Supports DIMM Speed 800 1066 1333 SODIMM Support DIMM voltage Standard JEDEC 1 5V 0 075V Supports DIMM package Standard JEDEC 204 pin Slot 1 MB Slot 2 MB Total Memory MB 0 1024 1024 1024 0 1024 1024 1024 2048 0 2048 2048 2048 0 2048 2048 2048 4096 4096 0 4096 0 4096 4096 4096 4096 8192 Item Specification Chipset Built in Int...

Page 38: ... Mbps Support remote wake up including AMD Magic packet and MS Wake up frame in both ACPI and APM Max payload size 128 bytes read request size 4096 bytes Item Specification Type Acer AC4T_A10B keyboard Total number of keypads 86 US 87 UK 91 JP key Windows logo key Yes Internal external keyboard work simultaneously Plug USB keyboard to the USB port directly Yes Features Phantom key auto detect Over...

Page 39: ...GSXP Hitachi HTS547550A9E384 Seagate ST9500325AS WD WD5000BPVT TOSHIBA MK5059GSXP Capacity GB 250 320 500 Bytes per sector 512 Data heads 2 2 4 4 3 4 Drive Format Disks 1 1 2 Spindle speed RPM 5400 Performance Specifications Buffer size 8MB Interface SATA Fast data transfer rate Gbits sec max 3 0 3 0 3 0 Media data transfer rate Mbytes sec max 953 1044 97 584 5 1195 5 994 1044 97 584 5 1195 5 872 ...

Page 40: ...47575A9E384 Seagate ST9750423AS WD WD7500BPVT TOSHIBA MK7559GSX Capacity GB 640 750 Bytes per sector 512 Data heads 4 4 3 4 4 4 3 4 Drive Format Disks 2 2 Spindle speed RPM 5400 Performance Specifications Buffer size 8MB Interface SATA Fast data transfer rate Gbits sec max 3 0 3 0 Media data transfer rate Mbytes sec max 838 1175 97 584 5 1195 5 996 1130 97 584 5 1195 5 DC Power Requirements Voltag...

Page 41: ... write DVD R DL 8 5GB Ver 3 0 DVD RW 4 7GB Ver 1 2 Rev 1 0 2 0 3 0 DVD RAM 4 7GB side Ver 2 2 DVD R 4 7GB Ver 1 3 DVD R DL 8 5GB Ver 1 1 DVD RW 4 7GB Vol 1 Ver 1 3 CD CD ROM Mode 1 data disc CD ROM Mode 2 data disc CD ROM XA CD I Photo CD Multi Session Video CD CD Audio Disc Mixed mode CD ROM disc data and audio CD Extra CD Text CD R CD RW DVD DVD VIDEO DVD ROM DVD R 4 7GB DVD R DL DVD RW Ver 1 1 ...

Page 42: ...text data Read Write CD R discs Read Write CD RW discs Read Write DVD ROM DVD R Ver 2 0 2 1 for General Read Write DVD R DL Ver 3 0 Read Write DVD RW Ver 1 0 1 1 1 2 Read Write DVD R Ver 1 3 Read Write DVD R DL Ver1 0 1 1 Read Write DVD RW Ver 1 3 Read Write DVD RW high speed Ver 1 0 Read Write DVD RAM Ver 2 0 2 1 2 2 1 DVD DVD ROM 4 7G 8 54G single layer on single double side Read Only DVD ROM du...

Page 43: ...RAM V1 0 DVD RAM V2 0 2 1 2 2 CD CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i CD i Bridge Video CD MPEG 1 Karaoke CD Photo CD Enhanced CD CD Plus CD Extra itrax CD CD Text UDF CD CD R and CD RW DVD DVD ROM Book 1 02 DVD Dual DVD Video Book 1 1 DVD R Book 1 0 3 9G DVD R Book 2 0 4 7G General Authoring DVD R Version 1 0 DVD RW DVD RW Non CPRM CPRM DVD R Dual DVD RAM CD CD DA Re...

Page 44: ... points average 220 typ 5 points average 185 min 5 points average Contrast Ratio 500 typ 400 min Response Time Optical Rise Time Fall Time msec 8 typ 16 max 16 typ Typical Power Consumption watt 3 8 max Include Logic and B L power Total 4 4 W typ Logic 1 0W B L 3 4W Weight without inverter 350 max Physical Size mm 324 H x 192 5 V x 5 2 D 323 5 H x 192 0 V x 5 2 D Electrical Interface 1 channel LVD...

Page 45: ...0 min 500 typ 500 min 600 typ Response Time Optical Rise Time Fall Time msec 8 typ 12 max 8 typ 15 max Typical Power Consumption watt 3 2 typ Total 4 W max Logic 0 9W B L 3 1W Weight without inverter 345 typs 360 max 350 max Physical Size mm 324 H x 192 5 V x 5 2 D 324 H x 192 5 V x 5 2 D Electrical Interface 3 3V LVDS Interface 1 channel LVDS Viewing Angle degree Horizontal Right CR 10 Left Verti...

Page 46: ...Intel Dual Frequency Graphics Technology support Analog CRT DAC Interface support Analog TV OUT Interface support support EZ4 Dock only Serial Digital Video Out Port SDVO Interface support support EZ4 Dock only Digital LVDS Interface support Accelerated graphics processing the shared last level cache between the processor and graphics Intel 32 nm process technology Faster 3D rendering and shading ...

Page 47: ...chip Bluetooth 2 1 EDR and 3 0 HS integrated solution USB 2 0 full speed device interface with support for Device Firmware Upgrade DFU SPI interface supports external serial flash devices Two on chip 1 2V linear voltage regulators Integrated 32 bit CPU with 32KB data RAM and 256KB program RAM On board PLL On chip low power oscillator LPO WLAN coexistence interface Standard USB HCI interface Contro...

Page 48: ...ocol b g n Interface PCIE half mini card Item Specification Vendor Model Liteon 0 3MB LT7675AL Suyin 0 3MB SY_7675_AL Chicony 0 3MB CH_7675_AL Type CMOS image sensor with SXGA CMOS image sensor S5K6A1GX03 CMOS image sensor feature Pixel Resoluton 640 x 480 VGA Item Specification Vendor Intel WLAN 100BN HMWG Crane Peak 1x1 BGN Atheros HB125 1x1 BGN Reltek RTL8188CE 1x1 BGN Number supported 1 Featur...

Page 49: ...k detection is supported 2 GPIOs are supported for customized applications pin shared with digital microphone interface EAPD External Amplifier Power Down is supported Supports Anti pop mode when analog power AVDD is on and digital power is off Support PC Beep to internal speaker out Port D when no HDA control while AVDD and PVDD is supplied Power support 3 3V digital core power 1 5V 3 3V digital ...

Page 50: ... to enhance user experience Microphone Acoustic Echo Cancellation AEC Noise Suppression NS and Beam Forming BF technology for voice application Smart multiple streaming operation HDMI audio driver for AMD platform Dolby PCEE program optional software feature Fortemedia SAM technology for voice processing Beam Forming and Acoustic Echo Cancellation optional software feature Amplifier Stereo Class D...

Page 51: ...attery Type Lithium Ion Pack capacity 4400mAh Number of battery cell 6 Package configuration 3S2P Item Specification Chipset Memory size Interface Item Specification USB compliance level Universal Serial Bus 2 0 EHCI 2 Number of USB port s 3 Location 1 left side 2 right side Output Current 1 05V Item Specification Compliance level HDMI 1 3a Data throughput Up to 16 7 million colors Number of HDMI ...

Page 52: ...t Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernation Mode System saves all system st...

Page 53: ...Power button backlight Blue color solid on System on Blue color off System off Battery state Full charging Blue Battery charging Amber Back up state Back up active Blue Arcade module state Arcade module active Blue Finger print module state Finger print module active Blue Legacy Mode Power Management DMA0 Not applicable DMA1 Not applicable DMA2 Not applicable DMA3 Not applicable DMA4 Direct memory...

Page 54: ...Root Port 1 1C10 IRQ19 Intel R Mobile Express Chipset SATA AHCI Controller IRQ22 High Definition Audio Controller IRQ23 Intel R 6 Series C200 Series Chipset Family USB Enhanced Host Controller 1C26 IRQ81 Microsoft ACPI Compliant System IRQ82 Microsoft ACPI Compliant System IRQ83 Microsoft ACPI Compliant System IRQ84 Microsoft ACPI Compliant System IRQ85 Microsoft ACPI Compliant System IRQ86 Micros...

Page 55: ...em IRQ110 Microsoft ACPI Compliant System IRQ111 Microsoft ACPI Compliant System IRQ112 Microsoft ACPI Compliant System IRQ113 Microsoft ACPI Compliant System IRQ114 Microsoft ACPI Compliant System IRQ115 Microsoft ACPI Compliant System IRQ116 Microsoft ACPI Compliant System IRQ117 Microsoft ACPI Compliant System IRQ118 Microsoft ACPI Compliant System IRQ119 Microsoft ACPI Compliant System IRQ120 ...

Page 56: ...tem IRQ142 Microsoft ACPI Compliant System IRQ143 Microsoft ACPI Compliant System IRQ144 Microsoft ACPI Compliant System IRQ145 Microsoft ACPI Compliant System IRQ146 Microsoft ACPI Compliant System IRQ147 Microsoft ACPI Compliant System IRQ148 Microsoft ACPI Compliant System IRQ149 Microsoft ACPI Compliant System IRQ150 Microsoft ACPI Compliant System IRQ151 Microsoft ACPI Compliant System IRQ152...

Page 57: ...soft ACPI Compliant System IRQ174 Microsoft ACPI Compliant System IRQ175 Microsoft ACPI Compliant System IRQ176 Microsoft ACPI Compliant System IRQ177 Microsoft ACPI Compliant System IRQ178 Microsoft ACPI Compliant System IRQ179 Microsoft ACPI Compliant System IRQ180 Microsoft ACPI Compliant System IRQ181 Microsoft ACPI Compliant System IRQ182 Microsoft ACPI Compliant System IRQ183 Microsoft ACPI ...

Page 58: ...ntroller 0040 0043 System timer 004E 004F Motherboard resources 0050 0053 System timer 0060 0060 Standard PS 2 Keyboard 0061 0061 Motherboard resources 0062 0062 Microsoft ACPI Compliant Embedded 0063 0063 Motherboard resources 0064 0064 Standard PS 2 Keyboard 0065 0065 Motherboard resources 0066 0066 Microsoft ACPI Compliant Embedded 0067 0067 Motherboard resources 0070 0070 Motherboard resources...

Page 59: ...oard resources 0680 069F Motherboard resources 0D00 FFFF PCI bus 1000 100F Motherboard resources 1010 1013 Motherboard resources 164E 164F Motherboard resources 2000 2FFF Intel R 6 Series C200 Series Chipset Family PCI Express Root Port 6 1C1A 3000 307F Atheros AR8152 8158 PCI E Fast Ethernet Controller NDIS 6 20 3000 3FFF Intel R 6 Series C200 Series Chipset Family PCI Express Root Port 1 1C10 40...

Page 60: ...1 50 Hardware Specifications and Configurations ...

Page 61: ...CHAPTER 2 System Utilities ...

Page 62: ...ot 2 12 Exit 2 13 BIOS Flash Utilities 2 14 DOS Flash Utility 2 15 WinFlash Utility 2 17 Clearing BIOS Passwords 2 18 Removing BIOS Passwords 2 19 Removing Insyde HDD Password 2 21 Miscellaneous Tools 2 22 Using DMITools 2 22 Using UUIDTools 2 26 Using the LAN MAC EEPROM Utility 2 27 Crisis Disk Recovery 2 28 ...

Page 63: ...o Enabled To change the boot device without entering the BIOS SETUP press F12 during POST to enter the multi boot menu Navigating the BIOS Utility 0 Six menu options are Information Main Security Boot Exit To navigate through the following Menu use the left and right arrow keys Item use the up and down arrow keys Change parameter value press F5 or F6 Exit Press Esc Load default settings press F9 P...

Page 64: ...ral processing unit type and speed of system CPU Speed Speed of the CPU HDD Model Name Model name of HDD hard disk drive installed on primary IDE master HDD Serial Number Serial number of HDD installed on primary IDE master ATAPI Model Name Model name of Optical device installed in system 3 5 CPU Type CPU Speed HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version ...

Page 65: ...phics array firmware version of system Serial Number Serial number of unit Asset Tag Number Asset tag number of system Product Name Product name of the system Manufacturer Name Manufacturer of system UUID Universally Unique Identifier Table 2 1 BIOS Information Continued Parameter Description ...

Page 66: ...le N A Video Memory Available memory for video N A Quiet Boot Shows OEM original equipment manufacturer screen during system boot instead of traditional POST screen Option Enabled or Disabled Network Boot Option to boot system from LAN local area network Option Enabled or Disabled F12 Boot Menu Option to use boot menu during POST Option Enabled or Disabled System Time 20 56 41 System Date Total Me...

Page 67: ...ties 2 7 D2D Recovery Option to use D2D Recovery function Option Enabled or Disabled SATA Mode Option to set SATA controller mode Option AHCI or IDE Table 2 2 BIOS Main Continued Parameter Description Format Option ...

Page 68: ...ord setting Clear or Set HDD Password Is HDD password setting Clear or Set Set Supervisor Password Option to set supervisor password N A Set User Password Option to set user password N A Set HDD Password Option to set HDD password N A Supervisor Password Is Clear Item Specific Help Supervisor Password controls access to the whole setup utility It can be used to boot up User Password Is HDD Passwor...

Page 69: ...ase sensitive and the length must not exceed 12 alphanumeric characters A Z a z 0 9 Retype the password in the Confirm New Password field IMPORTANT Use care when typing a password Characters do not appear on the screen 3 Press Enter After setting the password the computer sets the User Password parameter to Set NOTE NOTE Password on Boot must be set to Enabled to activate password feature 4 Press ...

Page 70: ...hanges and exit the BIOS Setup Utility Changing a Password 0 1 Use the and keys to highlight Set Supervisor Password and press Enter The Set Supervisor Password dialog box appears Figure 2 6 Set Supervisor Password 2 Type current password in Enter Current Password field and press Enter 3 Type new password in Enter New Password field Retype new password in Confirm New Password field 4 Press Enter C...

Page 71: ...word entered does not match the current password the screen shows the Setup Warning dialog Figure 2 8 Figure 2 8 Setup Warning Invalid Password If new password and confirm new password strings do not match the Setup Warning dialog appears Figure 2 9 Figure 2 9 Setup Warning Passwords Do Not Match ...

Page 72: ...ive in the module bay Use and keys to select a device and press F5 or F6 to change the value Figure 2 10 BIOS Boot Boot priority order Item Specific Help Use or to select a 1 HDD ST9500325AS 2 ATAPI CDROM Slimtype DVD A DS8A5SH 3 USB FDD 4 Network Boot Atheros Boot Agent 5 USB HDD 6 USB CDROM 3 5 device then press F6 to move it up the list or F5 to move it down the list Press Esc to escape the men...

Page 73: ...lity and save setup item changes to system Exit Discarding Changes Exit BIOS utility without saving setup item changes to system Load Setup Defaults Load setup default values for all setup items Discard Changes Load previous values of all setup items Save Changes Save setup item changes to system without exiting Exit Saving Changes Item Specific Help Exit System Setup and save 3 5 your changes Exi...

Page 74: ...covery Disc is not available create one before Flash utility is used NOTE NOTE Do not install memory related drivers XMS EMS DPMI when Flash is used NOTE NOTE Use AC adaptor power supply when running Flash utility If battery pack does not contain power to finish loading BIOS Flash do not boot system Perform the following to run Flash 1 Prepare a bootable USB HDD 2 Copy Flash Utility to bootable US...

Page 75: ...ion 1 Figure 2 12 BIOS Boot 3 Insert the USB HDD and reboot computer 4 Execute ZQR_101 EXE to update BIOS Flash process begins as shown in Figure 2 13 Boot priority order Item Specific Help Use or to select a 1 HDD0 TOSHIBA MK3259GSXP 2 ATAPI CDROM TSSTcorp CDDVDW TS L633F 3 USB FDD 4 Network Boot Atheros Boot Agent 5 USB HDD 6 USB CDROM 3 5 device then press F5 to move it down the list or F6 to m...

Page 76: ...sh is complete when the message Flash Programming Complete is shown System will restart automatically when finished NOTE NOTE If AC power is not connected the following message is shown Figure 2 14 Plug in the AC power to continue Figure 2 14 AC Power Warning ...

Page 77: ...ies 2 17 WinFlash Utility 0 Perform the following to use the WinFlash Utility 1 Double click WinFlash executable ZQR_101W EXE 2 Click OK to begin update A progress screen is shown Figure 2 15 Figure 2 15 InsydeFlash ...

Page 78: ...e Crisis Disk Recovery This section provides details about removing HDD BIOS passwords Clear the BIOS Password as follows NOTE NOTE If the BIOS password is incorrectly entered three times an error is generated Figure 2 16 Figure 2 16 Password Error Status To reset the BIOS password perform the following 1 Press any key to exit the menu 2 In DOS mode execute ClearSuPw exe Figure 2 17 Clear BIOS Pas...

Page 79: ... use a metal instrument to short the CMOS jumper Figure 2 18 CMOS Jumper Software method If wrong Supervisor Password is entered three times the message System will halt is displayed on screen Figure 2 19 Figure 2 19 Supervisor Password Error Table 2 5 CMOS Jumper Item Description 1 Clear CMOS Jumper 2 Clear CMOS Jumper 1 2 ...

Page 80: ...enu item Power on Password is set to Enabled then Crisis Recovery disc must be used Method 2 0 If BIOS menu item Power on Password is set to Disabled 1 Press any key to exit the menu 2 In DOS mode execute ClearSuPw exe Figure 2 20 Clear BIOS Password 3 When message Clear the SU Pws completely is displayed user password has been removed 76776356 ...

Page 81: ...sword three times the system reports the error code Figure 2 21 Unlock Password Prompt 2 In DOS mode execute UnlockHD exe XXXXX where XXXXX is the Unlock password error code example here is 76776356 The exe will generate an unlock password example here is 69654998 Figure 2 22 UnlockHD exe 3 Enter the generated unlock password at the prompt Figure 2 23 Enter Unlock Password ...

Page 82: ...t When the BIOS shows Verifying DMI pool data it is checking that the table correlates with the hardware before sending information to the operating system Windows etc To update the DMI Pool perform the following 1 Boot system from bootable USB Flash Drive 2 Boot to DOS 3 Execute qdmi301 exe To execute a specific function select the associated menu number Figure 2 24 DMI Tools Main Menu Screen 4 P...

Page 83: ...System Utilities 2 23 Figure 2 25 Asset Tag Menu Item 5 Press 2 to modify the product name then press 2 again to modify EEPROM spec version Figure 2 26 Product Name Menu Item ...

Page 84: ...ify serial number key Figure 2 27 Serial Number Menu Item 7 Press 4 to modify the 1394 GUID number key Figure 2 28 1394 GUID Number Menu Item 8 Press 0 to exit 9 At the command prompt run VEEPROM exe to write any changes in the data to the ...

Page 85: ...System Utilities 2 25 EEPROM NOTE NOTE When using any of the write options restart the system to make the new DMI data effective ...

Page 86: ...mable Read Only Memory Used in the DMI pool data for hardware management To update the DMI Pool perform the following 1 Unzip UUID package tool to USB Flash Disk 2 Boot from USB and excute stuuid20 exe under DOS mode Figure 2 29 3 At the command prompt run VEEPROM exe to write any changes in the data to the EEPROM Figure 2 29 UUID Tool Main Screen ...

Page 87: ...he LAN BAT file 3 Enter the MAC address to write MAC values Flash process begins as shown as follow Enter the MAC ID Samle 001636XXXXXX _________ 00269E230844 Please waiting for EEPROM data filling Please waiting for EEPROM data comparing Current MAC ID of ESN EEPROM 00269E230844 Compare ACER OEM S N of ESN EEPROM PASS 4 Flash is completed when the message Compare ACER OEM S N of ESN EEPROM PASS i...

Page 88: ... USB Flash Disk without AC plug and battery 6 Press Fn Esc keys and then plug in AC power Don t loose Fn Esc keys The power button flashes orange 7 Press Power button 8 Loose Power button first but still press Fn Esc keys and hold them down until the power led turns off about 1 2 seconds 9 Press Power button and the system will enter crisis mode to flash the BIOS At first running the LED of USB fl...

Page 89: ...CHAPTER 3 Machine Maintenance Procedures ...

Page 90: ...Installation 3 21 DIMM Dual In line Memory Module Module Removal 3 22 DIMM Module Installation 3 23 WLAN Wireless Local Area Network Module Removal 3 24 WLAN Module Installation 3 25 Thermal Module Removal 3 26 Thermal Module Installation 3 26 RTC battery Removal 3 28 RTC battery Installation 3 28 CPU Processor Removal 3 29 CPU Processor Installation 3 30 Bluetooth Module Removal 3 31 Bluetooth Mo...

Page 91: ...3 3 Camera Module Installation 3 42 LCD Panel Removal 3 43 LCD Panel Installation 3 44 LCD Bracket Removal 3 45 LCD Bracket Installation 3 45 LVDS Cable Removal 3 46 LVDS Cable Installation 3 47 ...

Page 92: ...3 4 ...

Page 93: ... installation of components make sure all available cable channels and clips are used and that the cables are installed in the same position All prerequisites must be completed prior to starting maintenance Recommended Equipment 0 The following equipment are recommended to do the following maintenance procedures Wrist grounding strap and conductive mat Flat screwdriver Philips screwdriver Plastic ...

Page 94: ...nce Flowchart 0 The flowchart in Figure 3 1 shows a graphic representation of the module removal and installation sequences It shows information on what components may need to be removed and installed during servicing Figure 3 1 Maintenance Flow ...

Page 95: ...l sequence Follow the order of the sequence to avoid damage to any of the hardware components Do the following prior to starting any maintenance procedures 1 Remove power A from the system and peripherals Figure 3 2 2 Remove all cables from system Figure 3 2 AC Adapter Outlet 3 Place the system on a stable work surface A ...

Page 96: ...igure 3 3 3 Push and hold battery release latch B to release position Figure 3 3 4 Lift battery pack C from battery bay Figure 3 3 Figure 3 3 Battery IMPORTANT Follow local regulations for battery C disposal Figure 3 3 Battery Pack Installation 0 1 Hold latch B in release position and install battery C Figure 3 3 2 Lock battery lock unlock latch A Figure 3 3 C A B ...

Page 97: ...my Card Removal 0 1 Push dummy card A in to release it from the spring latch Figure 3 4 2 Remove dummy card A Figure 3 4 Figure 3 4 Dummy Card Dummy Card Installation 0 1 Insert dummy card A Figure 3 4 2 Push card until spring latch locks A ...

Page 98: ...the five 5 locking latches until the keyboard disengages and separates from the system Figure 3 5 Figure 3 5 Keyboard Latches 2 Turn the keyboard over so that the keypoard C is face down on the palm rest Figure 3 6 3 Disconnect keyboard FPC A from mainboard connector B Figure 3 6 Figure 3 6 Keyboard FPC A B C ...

Page 99: ...ked Keyboard Installation 0 1 Place the keyboard face down on the palm rest C Refer to Figure 3 6 2 Connect keyboard FPC A to mainboard connector B Refer to Figure 3 6 3 Turn the keyboard over and align the keyboard with the indentation in the upper cover 4 Press down to secure the latches on the system Refer to Figure 3 5 5 Install battery ...

Page 100: ...g the base assembly in place Figure 3 7 Figure 3 7 Base Assembly Screw Location 2 Lift up the base assembly by starting from the bottom edge of the base assembly Refer to Figure 3 8 3 Release the tabs on the bottom edge of the base assembly Figure 3 8 4 Grasp the base assembly and remove the base assembly from the device Figure 3 8 ...

Page 101: ...val Base Assembly Installation 0 1 Align the base assembly onto the device Figure 3 8 2 Install and secure twenty four 24 screws to the base assembly Refer to Figure 3 7 3 Install battery ID Size Quantity Screw Type Green Call out M2 0 3 0 6 Red Call out M2 5 6 5 18 ...

Page 102: ...te Base Assembly Removal 1 Remove ODD module from ODD bay Figure 3 9 Figure 3 9 ODD Module in Lower Cover 2 Remove two 2 screws C from ODD module Figure 3 10 3 Remove ODD bracket D from ODD module Figure 3 10 4 Remove ODD bezel E from ODD module Figure 3 10 Figure 3 10 ODD Module C C D E ...

Page 103: ...zel E on ODD module Figure 3 10 2 Install ODD bracket D on ODD module Figure 3 10 3 Secure two 2 screws C to secure the bracket D to the back of ODD Figure 3 10 4 Install ODD module into ODD bay Refer to Figure 3 9 5 Install Base Assembly ID Size Quantity Screw Type C M2 0 3 0 2 ...

Page 104: ...ctor E Figure 3 11 4 Disconnect and remove USB module FFC D from USB module connector C 5 Remove USB module from the base assembly USB Module Installation 0 1 Install USB module A on the base assembly Refer to Figure 3 11 2 Connect USB module FFC D to USB module connector C Figure 3 11 3 Connect USB module FFC D to mainboard connector E Figure 3 11 4 Secure one 1 screw B to the USB module Refer to...

Page 105: ...ule on the base assembly as shown in Figure 3 12 2 Gently remove HDD module from mainboard connector A Refer to Figure 3 12 Figure 3 12 HDD Module 3 Remove four 4 screws D from HDD bracket E Figure 3 13 4 Remove HDD bracket E from HDD module 5 Remove HDD connector C from HDD module Figure 3 13 HDD Module A D D D D E E C ...

Page 106: ...to Figure 3 13 2 Place HDD brackets E onto HDD module Figure 3 13 3 Install and secure four 4 screws D to HDD brackets E Figure 3 13 4 Place HDD module onto the base assembly and connect HDD module to mainboard connector B Refer to Figure 3 12 5 Install USB Module ID Size Quantity Screw Type D M3 0 3 5 Ni 4 ...

Page 107: ... base assembly Figure 3 14 Figure 3 14 Mainboard Location 2 Disconnect Bluetooth cable from mainboard connector B Refer to Figure 3 15 3 Disconnect WLAN antenna D connected to WLAN card C and remove antenna from the cable guides on the thermal module Refer to Figure 3 15 Figure 3 15 Mainboard Connector Location A C D F G E E B H ...

Page 108: ... the cable from the cable guide Figure 3 15 6 Disconnect Power Switch board cable I Speaker cable J and Touchpad cable K from mainboard connector Figure 3 16 Figure 3 16 Mainboard Connector Location 7 Remove two 2 screws E securing the mainboard in place Figure 3 15 8 Remove Mainboard by lifting it from the base assembly CAUTION Make sure all cables are moved away from the device to avoid damage d...

Page 109: ...Figure 3 15 3 Connect Power Switch Board cable I Speaker cable J and Touch Pad cable K to mainboard connector Refer to Figure 3 16 4 Connect Bluetooth cable B LVDS cable F to mainboard connector Figure 3 15 5 Place DC in cable into the cable guide on the mainboard and secure it with the tape H Refer to Figure 3 15 6 Connect DC in cable to mainboard connector G Figure 3 15 7 Secure the WLAN antenna...

Page 110: ...ures DIMM Dual In line Memory Module Module Removal 0 Prerequisite Mainboard Removal 1 Find DIMM C on Mainboard Figure 3 18 Figure 3 18 Component Location 2 Push DIMM clips A outwards Figure 3 19 Figure 3 19 DIMM Modules A C D B A A ...

Page 111: ...gure 3 20 DIMM Modules 4 Repeat steps 2 and 3 for remaining modules DIMM Module Installation 0 1 Insert DIMM into mainboard connector B Refer to Figure 3 20 2 Push down on DIMM until module clips A lock in position Refer to Figure 3 19 3 Repeat steps 2 and 3 for remaining modules 4 Install Mainboard B ...

Page 112: ...twork Module Removal 0 Prerequisite Mainboard Removal 1 Find WLAN module A on Mainboard Refer to Figure 3 18 2 Remove one 1 screw B from mainboard Figure 3 21 Figure 3 21 WLAN Module 3 Remove module from mainboard connector C Figure 3 22 Figure 3 22 WLAN Module B C ...

Page 113: ...dures 3 25 WLAN Module Installation 0 1 Place WLAN module into mainboard connector C Refer to Figure 3 22 2 Install and secure one 1 screw B to mainboard Figure 3 21 3 Install Mainboard ID Size Quantity Screw Type B M2 0 3 0 1 ...

Page 114: ...ct the thermal module cable from the mainboard connector B Figure 3 23 4 Remove thermal module from Mainboard Figure 3 23 Thermal Module Thermal Module Installation 0 IMPORTANT Apply approved thermal grease and ensure all heat pads are in position before replacing module CAUTION Use caution when applying thermal grease Thermal grease may cause damage to the mainboard The following thermal grease t...

Page 115: ...pply small amount of thermal grease to center of CPU NOTE NOTE Force used during installation of thermal module is sufficient to spread grease evenly over CPU top 3 Place Thermal Module on Mainboard Refer to Figure 3 23 4 Tighten three 3 captive screws A in numerical order from one 1 to three 3 to mainboard Figure 3 23 Ensure the thermal module is properly aligned and seated 5 Connect thermal modu...

Page 116: ...ttery through the gap in the mainboard connector A to release the battery Refer to Figure 3 24 Figure 3 24 RTC battery IMPORTANT Follow local regulations for battery Figure 3 24 disposal 3 Remove the RTC battery from mainboard connector RTC battery Installation 0 1 Place the RTC battery D into the mainboard connector A and secure it in place Refer to Figure 3 24 2 Install Mainboard A ...

Page 117: ...Prerequisite Thermal Module Removal 1 Find CPU processor B on Mainboard Refer to Figure 3 26 2 Rotate the cam lock A to the unlocked position Figure 3 25 Figure 3 25 CPU Processor 3 Remove CPU processor B from Mainboard Figure 3 26 Figure 3 26 CPU Processor A B ...

Page 118: ...0 Machine Maintenance Procedures CPU Processor Installation 0 1 Place CPU processor B on Mainboard Refer to Figure 3 26 2 Tighten the cam lock A to the locked position Figure 3 25 3 Install Thermal Module ...

Page 119: ...moval 1 Find Bluetooth Module A on the base assembly Refer to Figure 3 27 Figure 3 27 Bluetooth Module Speaker Location 2 Release the Bluetooth Module A from the board guide B Figure 3 28 3 Lift the Bluetooth Module A from the base assembly Figure 3 28 Figure 3 28 Bluetooth Module A B B A ...

Page 120: ...re 3 29 Bluetooth Module Bluetooth Module Installation 0 1 Connect the Bluetooth Cable C to the Bluetooth Module A Refer to Figure 3 29 2 Secure the Bluetooth Module A to the board guide B in the base assembly Figure 3 28 3 Install and secure the Bluetooth Module A to the base assembly Figure 3 27 4 Install Mainboard A B C A ...

Page 121: ...ides Figure 3 30 4 Remove four 4 screws C from base assembly Figure 3 30 Figure 3 30 Speaker Module 5 Remove Speaker Module from Base Assembly Speaker Module Installation 0 1 Place the speaker cables A into the cable guides and secure it with the black tape D on Base Assembly Refer to Figure 3 30 2 Place speaker module onto base assembly Figure 3 27 3 Install and secure four 4 screws C to the base...

Page 122: ...ne 1 screw C from base assembly Figure 3 31 4 Remove power switch board A from Base Assembly Figure 3 31 Power Switch Board Power Switch Board Installation 0 1 Place Power Switch Board A on Base Assembly Refer to Figure 3 31 2 Install and secure one 1 screw C to base assembly Figure 3 31 3 Secure the powerboard cable B to the cable guides on base assembly Figure 3 31 4 Install Mainboard ID Size Qu...

Page 123: ...quid Crystal Display Module Removal 0 Prerequisite Mainboard Removal 1 Remove four 4 screws A from LCD hinges Figure 3 32 Figure 3 32 LCD Hinge Screws 2 Separate the LCD Hinges B from the Base Assembly Figure 3 33 Figure 3 33 LCD Hinges A A B B ...

Page 124: ...moved away from the device to avoid damage during removal LCD Module Installation 0 1 Place the LCD Module on the Base Assembly Refer to Figure 3 34 2 Align LCD hinges B with the hinge guides on the Base Assembly Refer to Figure 3 33 3 Install and secure four 4 screws A Refer to Figure 3 32 4 Install mainboard ID Size Quantity Screw Type A M2 5 6 5 4 ...

Page 125: ...Module A on Top Assembly Refer to Figure 3 35 2 Remove DC in cable from cable guides on the top assembly Figure 3 35 3 Remove one 1 screw B from top assembly Figure 3 35 4 Remove DC in Jack Module A from top assembly Figure 3 35 DC in Jack Module 5 Remove DC in Jack C from DC in bracket D Figure 3 36 Figure 3 36 DC in Jack A B C D ...

Page 126: ...et D Refer to Figure 3 36 2 Place DC in Jack Module A on the top assembly Refer to Figure 3 35 3 Install and secure one 1 screw B to the top assembly Figure 3 35 4 Secure DC in cable to the cable guides on the top assembly Figure 3 35 5 Install LCD Module ID Size Quantity Screw Type B M2 0 4 2 0 Ni 1 ...

Page 127: ...l Removal 0 Prerequisite LCD Liquid Crystal Display Module Removal 1 Remove two 2 screws A from the LCD module Figure 3 37 Figure 3 37 LCD Bezel 2 Lift the bottom of the bezel up releasing it from the latches Figure 3 38 Figure 3 38 LCD Bezel A A ...

Page 128: ...4 Lift the bezel from LCD module LCD Bezel Installation 0 1 Place LCD bezel on the LCD module Refer to Figure 3 37 2 Press along the edges of the LCD bezel to secure the latches on the LCD module Refer to Figure 3 39 3 Install and secure two 2 screws A to the LCD bezel Refer to Figure 3 37 4 Install LCD module ID Size Quantity Screw Type A M2 5 5 0 2 ...

Page 129: ...el Removal 1 Find the camera module A in the LCD module Figure 3 40 Figure 3 40 Camera Module Location 2 Disconnect the camera cable B from connector C Figure 3 41 NOTE NOTE Use care not to damage the cable Figure 3 41 Camera Cable 3 Lift the camera module from the LCD cover A C B ...

Page 130: ... Machine Maintenance Procedures Camera Module Installation 0 1 Place Camera Module on the LCD module Refer to Figure 3 40 2 Connect the camera cable B to connector C Refer to Figure 3 41 3 Install LCD bezel ...

Page 131: ...screws A from the LCD panel Figure 3 42 Figure 3 42 LCD Panel 2 Remove the LVDS cable C from the cable guides Figure 3 43 Figure 3 43 LVDS Cable 3 Lift the LCD panel B from LCD cover Figure 3 42 CAUTION Make sure all cables are moved away from the device to avoid damage during LCD Panel removal A A A A B C ...

Page 132: ...e LCD panel B on the LCD cover Refer to Figure 3 42 2 Secure LVDS cable C to the cable guides Refer to Figure 3 43 3 Install and secure six 6 screws A to the LCD panel on the LCD cover Refer to Figure 3 42 4 Install LCD bezel ID Size Quantity Screw Type A M2 5 4 0 Ni 6 ...

Page 133: ...ix 6 screws A Figure 3 44 Figure 3 44 LCD Bracket 2 Remove LCD bracket from the LCD panel LCD Bracket Installation 0 1 Place LCD bracket on the LCD panel Figure 3 44 2 Install and secure six 6 screws A to the LCD bracket Figure 3 44 3 Install LCD panel ID Size Quantity Screw Type A M2 0 3 0 6 A A A A A A ...

Page 134: ...l 0 Prerequisite LCD Panel Removal 1 Remove LVDS cable A from the adhesive on the rear of the LCD panel Figure 3 45 Figure 3 45 LVDS Cable 2 Remove the yellow tape B securing the LVDS cable to the LCD panel connector Figure 3 46 Figure 3 46 LVDS Cable A B ...

Page 135: ...ector D Figure 3 47 Figure 3 47 LVDS Cable LVDS Cable Installation 0 1 Place LVDS cable into the LCD panel connector D and secure clear mylar tape C Figure 3 47 2 Adhere the yellow tape B to the LVDS cable connector to secure it Refer to Figure 3 46 3 Place LVDS cable A on the rear of the LCD panel Refer to Figure 3 45 4 Install LCD panel C D ...

Page 136: ...3 48 Machine Maintenance Procedures ...

Page 137: ...CHAPTER 4 Troubleshooting ...

Page 138: ...splay Issues 4 5 LCD Picture Failure 4 8 Internal Keyboard Failure 4 9 Touchpad Failure 4 10 Internal Speaker Failure 4 11 Internal Microphone Failure 4 13 USB Failure 4 14 Other Functions Failure 4 15 Intermittent Problems 4 16 Undetermined Problems 4 16 Post Codes 4 17 ...

Page 139: ...m responses 1 Obtain as much detailed information as possible about the problem 2 If possible verify the symptoms by re creating the failure through diagnostic tests or repeating the operation that led to the problem 3 Use Table 4 1 with the verified symptom to determine the solution 4 If the Issue is still not resolved refer to Online Support Information NOTE NOTE Do not replace non defective FRU...

Page 140: ...ween the computer and the outlet 3 Remove all surge protectors between the computer and the electrical outlet Plug the computer directly into a known serviceable electrical outlet 4 Disconnect the power and open the casing to check the thermal unit and fan airways are free of obstructions 5 Remove all external and non essential hardware connected to the computer that are not necessary to boot the ...

Page 141: ...pages for specific model procedures 2 Make sure the computer has power by checking for one of the following Fans start up Status LEDs illuminate If no power refer to Power On Issues 3 Drain stored power by removing the power cable and battery Hold the power button for 10 seconds START Power On No Power On Issues Replace Ext DDR RAM module No No Fasten Screw Replace M B Check connection No LCD modu...

Page 142: ...ance Flowchart NOTE NOTE Make sure that the computer is not running on battery alone as this may reduce display brightness 2 Adjust the brightness to its highest level Refer to the User Manual for instructions on adjusting the settings If the display is too dim at the highest brightness setting the LCD is faulty and should be replaced Refer to Disassembly Process 3 Check the display resolution is ...

Page 143: ...Troubleshooting 4 7 9 If the issue is still not resolved refer to Online Support Information ...

Page 144: ...4 8 Troubleshooting LCD Picture Failure 0 If the LCD fails perform the following Figure 4 3 LCD Failure ...

Page 145: ...shooting 4 9 Internal Keyboard Failure 0 If the Keyboard fails perform the following Figure 4 4 Keyboard Failure No No START Keyboard FPC well connected Connect it well Keyboard OK Replace keyboard Replace M B ...

Page 146: ...Touchpad Failure 0 If the Touchpad fails perform the following Figure 4 5 Touchpad Failure Start OK NG OK NG Check M B T P FFC Re assemble the T P FFC to M B Check TouchPad Swap Reassemble the T P board or T P FFC Swap M B ...

Page 147: ... determine that The device is properly installed There are no red Xs or yellow exclamation marks There are no device conflicts No hardware is listed under Other Devices 3 If updated recently roll back the audio driver to the previous version 4 Remove and reinstall the audio driver 5 Make sure that all volume controls are set mid range Click the volume icon on the taskbar Drag the slider to 50 Conf...

Page 148: ...evices clear by default 7 Select Speakers and click Configure to start Speaker Setup Follow the on screen prompts to configure the speakers 8 Remove any recently installed hardware or software 9 Restore system and file settings from a known good date using System Restore 10 If the issue is remains repeat step 9 selecting an earlier time and date 11 Reinstall the operating system 12 If the issue is...

Page 149: ...bled Devices clear by default The microphone appears on the Recording tab 3 Right click on the microphone and select Enable 4 Select the microphone then click Properties Select the Levels tab 5 Increase the volume to the maximum setting and click OK 6 Test the microphone hardware Select the microphone and click Configure Select Set up microphone Select the microphone type from the list and click N...

Page 150: ...eshooting USB Failure 0 If the USB fails perform the following Figure 4 8 USB Failure Start Check USB B to M B cable Re assemble the USB B cable to M B OK NG Check USB B OK Swap USB B and USB cable OK NG Swap M B ...

Page 151: ...Troubleshooting 4 15 Other Functions Failure 0 1 Check if drives are functioning correctly 2 Check if external modules are functioning correctly 3 Change mainboard to check if current one is defective ...

Page 152: ...re incorrect whether a short circuit is suspected or whether the system is inoperative Perform the following procedures to isolate the failing FRU do not isolate non defective FRU NOTE NOTE Verify that all attached devices are supported by the computer NOTE NOTE Verify that the power supply being used at the time of the failure is operating correctly Refer to Power On Issues 1 Remove power from th...

Page 153: ...eserve 0xD0 0xD7 OEM Reserve 0xE8 0xEB Reserved 0xD8 0xE0 0xE5 0xE7 0xEC 0xF8 Table 4 3 SEC Phase POST Code Table Functionality Name Include PostCode h Phase Post Code Description SEC_SYSTEM_POWER_ON SEC 01 CPU power on and switch to Protected mode SEC_BEFORE_MICROCODE_PATCH SEC 02 Patching CPU microcode SEC_AFTER_MICROCODE_PATCH SEC 03 Setup Cache as RAM SEC_ACCESS_CSR SEC 04 PCIE MMIO Base Addre...

Page 154: ...M Initialization PEI_SMBUS_INIT PEI 79 SMBUS Early Initialization PEI_PROGRAM_CLOCK_GEN PEI 7A Clock Generator Initialization PEI_IGD_EARLY_INITIAL PEI 7B Internal Graphic device early Initialization PEI_HECI_INIT PEI 7C HECI Initialization PEI_WATCHDOG_INIT PEI 7D Watchdog timer Initialization PEI_MEMORY_INIT PEI 7E Memory Initial for Normal boot PEI_MEMORY_INIT_FOR_CRISIS PEI 7F Memory Initial f...

Page 155: ...tialization DXE_SMMACCESS DXE 44 Setup SMM ACCE SS service DXE_SIO_INIT DXE 46 Super I O DXE initialization DXE_LEGACY_REGION DXE 47 Setup Legacy Region service DXE_SB_INIT DXE 48 South Bridge Middle initialization DXE_IDENTIFY_FLASH_DEVICE DXE 49 Identify Flash device DXE_FTW_INIT DXE 4A Fault Tolerant Write verification DXE_VARIABLE_INIT DXE 4B Variable Service initialization DXE_VARIABLE_INIT_F...

Page 156: ..._INIT DXE 5F PPM Initialization DXE_HECIDRV_INIT DXE 60 HECIDRV Initialization 3rd party relate functions Platform dependence Table 4 6 BDS Phase POST Code Table Functionality Name Include PostCode h Phase Post Code Description BDS_ENTER_BDS BDS 10 Enter BDS entry BDS_INSTALL_HOTKEY BDS 11 Install Hotkey service BDS_ASF_INIT BDS 12 ASF Initialization BDS_PCI_ENUMERATION_START BDS 13 PCI enumeratio...

Page 157: ...S BDS 25 AHCI device initialization BDS_CONNECT_LEGACY_ROM BDS 26 Dispatch option ROMs BDS_ENUMERATE_ALL_BOOT_OPTION BDS 27 Get boot device information BDS_END_OF_BOOT_SELECTION BDS 28 End of boot selection BDS_ENTER_SETUP BDS 29 Enter Setup Menu BDS_ENTER_BOOT_MANAGER BDS 2A Enter Boot manager BDS_BOOT_DEVICE_SELECT BDS 2B Try to boot system to OS BDS_EFI64_SHADOW_ALL_LEGACY_ROM BDS 2C Shadow Mis...

Page 158: ...3_RESTORE_MEMORY_CONTROLLER PEI C0 Memory initial for S3 resume S3_INSTALL_S3_MEMORY PEI C1 Get S3 resume required data from memory S3_SWITCH_STACK PEI C2 Start to use memory during S3 resume S3_MEMORY_CALLBACK PEI C3 Set cache for physical memory during S3 resume S3_ENTER_S3_RESUME_PEIM PEI C4 Start to restore system configuration S3_BEFORE_ACPI_BOOT_SCRIPT PEI C5 Restore system configuration sta...

Page 159: ...om S4 Table 4 10 SMM Functions POST Code Table Functionality Name Include PostCode h Phase Post Code Description SMM_IDENTIFY_FLASH_DEVICE SMM 0xA0 Identify Flash device in SMM SMM_SMM_PLATFORM_INIT SMM 0xA2 SMM service initial SMM_ACPI_ENABLE_START SMM 0xA6 OS call ACPI enable function SMM_ACPI_ENABLE_END SMM 0xA7 ACPI enable function complete SMM_S1_SLEEP_CALLBACK SMM 0xA1 Enter S1 SMM_S3_SLEEP_...

Page 160: ... by Insyde debugger 0xD1 InsydeH2ODDT Ready Used by Insyde debugger 0xD2 EHCI not found Used by Insyde debugger 0xD3 Debug port connect low speed device Used by Insyde debugger 0xD4 DDT Cable become low speed device Used by Insyde debugger 0xD5 DDT Cable Transmission Error Get descriptor fail Used by Insyde debugger 0xD6 DDT Cable Transmission Error Set Debug mode fail Used by Insyde debugger 0xD7...

Page 161: ...CHAPTER 5 Jumper and Connector Locations ...

Page 162: ...5 2 Mainboard Jumper and Connector Locations 5 3 Clearing Password Check and BIOS Recovery 5 5 Clearing Password Check 5 5 Clear CMOS Jumper 5 6 BIOS Recovery by Crisis Disk 5 7 ...

Page 163: ...cations Mainboard Jumper and Connector Locations 0 Figure 5 1 Mainboard Top Table 5 1 Mainboard Top Item Description Item Description 1 Power Switch board Connector 4 Touchpad Connector 2 Speaker Connector 5 Cardreader Connector 3 Keyboard Connector 1 2 5 3 4 ...

Page 164: ...Battery Connector 9 USB Connector 2 DC IN Connector 10 ODD Connector 3 LVDS Connector 11 USB attachedboard Connector 4 Fan Connector 12 HDD Connector 5 VGA Connector 13 Microphone Connector 6 RJ 45 Connector 14 Headphone Connector 7 HDMI Connector 15 Bluetooth Connector 8 Mini Card Connector 1 2 3 4 5 6 7 9 8 13 14 15 10 11 12 ...

Page 165: ...er Password for a security reason BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu However once it is necessary to bypass the password check users need to short the HW Gap to clear the password by the following steps 1 Remove power from the system 2 Remove battery 3 Remove lower cover 4 Disconnect the RTC battery 5 Locate the CMOS jumper 6 Use an electric con...

Page 166: ...5 6 Jumper and Connector Locations Clear CMOS Jumper 0 Figure 5 3 CMOS Jumper Table 5 3 CMOS Jumper Item Description 1 Clear CMOS Jumper 2 Clear CMOS Jumper 1 2 ...

Page 167: ...o enter a special BIOS block called Boot Block Steps for BIOS Recovery from USB Storage 0 NOTE NOTE Prior to performing the recovery prepare a Crisis USB key The Crisis USB key is created by executing the Crisis Disk program on another system with Windows 7 OS To Create a Crisis USB key perform the following 1 Format the USB storage disk using the Fast Format option 2 Save ROM file file name BIOS ...

Page 168: ...5 8 Jumper and Connector Locations ...

Page 169: ...CHAPTER 6 FRU Field Replaceable Unit List ...

Page 170: ...6 2 Exploded Diagrams 6 4 FRU List 6 7 Screw List 6 16 ...

Page 171: ...nal web or channel Part number changes will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS the Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines NOTE NOTE To scrap or to ...

Page 172: ...er Cover Exploded Diagram Table 6 1 Upper Lower Cover Exploded Diagram No Description Acer Part No 1 LCD Assembly 6M NE407 003 2 Keyboard Module KB I140A 202 3 Top Assembly 60 NE307 004 4 MainBoard Assembly MB RR406 001 5 ODD Assembly KU 0080F 014 1 2 3 5 8 6 4 7 13 10 9 12 11 ...

Page 173: ...H 50001 017 8 Base Assembly 60 RR607 001 9 Battery Module BT 00607 127 10 Thermal Module Assembly 60 RR607 003 11 System Memroy KN 2GB0G 018 12 Wireless Card NI 23600 086 13 Power Switch Board 55 RR607 001 Table 6 1 Upper Lower Cover Exploded Diagram No Description Acer Part No ...

Page 174: ...able 6 2 LCD Assembly Exploded Diagram No Description Acer Part No 1 LCD Bezel 60 RR607 001 2 LCD Bracket Left 33 R6Z07 004 3 LCD LED Panel LK 14008 009 4 LVDS Cable 50 NE307 003 5 Camera Module AM 21400 109 6 LCD Bracket Right 33 R6Z07 005 7 LCD Cover 60 NE307 011 1 2 3 4 6 7 5 ...

Page 175: ...cell 4400mAh Main COMMON BT 00605 072 Battery SAMSUNG AS10D Li Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID AS10D61 BT 00606 008 Battery SIMPLO AS10D Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID AS10D71 BT 00607 125 Battery SIMPLO AS10D Li Ion 3S2P LGC 6 cell 4400mAh Main COMMON ID AS10D73 BT 00607 126 Battery SIMPLO AS10D Li Ion 3S2P SAMSUNG 6 cell 4400mAh Main COMMON ID AS10D BT 00607 1...

Page 176: ...S P 27 NE307 005 PWR CORD 1M 3P 250V BRAZIL BK S P 27 NE307 006 PWR CORD 1M 3P 250V CHINA BK S P 27 NE307 007 PWR CORD 1M 3P 250V DENMARK BK S P 27 NE307 008 PWR CORD 1M 3P 250V INDIA BK S P 27 NE307 009 PWR CORD 1M 3P 250V ISRAEL BK S P 27 NE307 010 PWR CORD 1M 3P 250V ITL BK S P 27 NE307 011 PWR CORD 1M 3P 250V S AFRICA BK S P 27 NE307 012 PWR CORD 1M 3P 250V SWISS BK S P 27 NE307 013 PWR CORD 1...

Page 177: ...0 R6Z07 001 FFC TP TO MB 50 R6Z07 003 CASE COVER BRACKET ASSEMBLY UPPER CASE W TP TP FFC W O SPK SPK SPONGE CHARCOAL GRAY 60 NE307 004 LOWER CASE W O HDMI 60 RR607 001 HINGE SUPPORT L S P 33 RR607 001 Table 6 3 FRU List Category Description Acer Part No ...

Page 178: ... DPB CPU Intel Pentium Dual Core B950 PGA 2 1G 35W DDR3 1333 MP KC 95001 DPB CPU Intel Celeron B710 PGA 1 6G 35W DDR3 1333 1 1 QS KC 71001 CMB CPU Intel Celeron B800 PGA 1 5G 35W DDR3 1333 QS KC 80001 CMB DVD RW DRIVE ODD PIONEER Super Multi DRIVE 12 7mm Tray DL 8X DVR TD11RS LF W O bezel 1 01 SATA HF ZP HME OPU KU 00805 051 ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ8A0 LF W O bezel SATA...

Page 179: ...H 25004 006 HDD HGST 2 5 5400rpm 250GB HTS543225A7A384 Eagle B7 320G P SATA 8MB LF HF F W A60W KH 25007 020 HDD SEAGATE 2 5 5400rpm 320GB ST320LT020 9YG142 188 Sapta 15 320G P SATA 8MB LF HF F W 0001SDM1 KH 32001 021 HDD TOSHIBA 2 5 5400rpm 320GB MK3259GSXP Capricorn 3BS 375G P 4K drive SATA 8MB LF HF F W GN003J 4K KH 32004 005 HDD HGST 2 5 5400rpm 320GB HTS543232A7A384 0J11523 Eagle B7 320G P SAT...

Page 180: ...HF F W 01 01A01 KH 64008 006 HDD SEAGATE 2 5 5400rpm 750GB ST9750423AS 9ZW14G 188 Desaru5 375G P SATA 8MB LF HF F W 0001SDM1 KH 75001 011 HDD TOSHIBA 2 5 5400rpm 750GB MK7559GSX 375G P Capricorn BS 4K drive SATA 8MB LF HF F W GNDD3J KH 75004 001 HDD HGST 2 5 5400rpm 750GB HTS547575A9E384 0J20013 Jet B 375G P SATA 8MB LF F W DA3872 KH 75007 004 HDD HGST 2 5 5400rpm 750GB Dummy P N SATA 8MB LF HF F ...

Page 181: ...006 015 LED LCD SAMSUNG 14 WXGA Glare LTN140AT23 A01 LF 220nit 8ms 500 1 LK 14006 016 LED LCD LPL 14 WXGA Glare LP140WH4 TLC1 LF 220nit 16ms LK 14008 009 LED LCD CMI 14 WXGA Glare BT140GW01 V6 LF 220nit 8ms 600 1 LK 1400D 008 LCD COVER W ANT 2 W O LOGO GRAY 60 NE307 011 LCD BEZEL STN ASSY S P 60 RR607 002 LCD BRACKET W HINGE L 33 R6Z07 004 LCD BRACKET W HINGE R 33 R6Z07 005 LCD COVER LOGO MYLAR 40...

Page 182: ... 1333 1GB GU672203EP0200 LF 128 8 0 065um KN 1GB0H 017 Memory ELPIDA SO DIMM DDRIII 1333 2GB EBJ20UF8BCS0 DJ F LF 256 8 46nm KN 2GB09 010 Memory SAMSUNG SO DIMM DDRIII 1333 2GB M471B5773DH0 CH9 LF 256 8 KN 2GB0B 030 Memory HYNIX SO DIMM DDRIII 1333 2GB HMT325S6BFR8C H9 LF 256 8 46nm KN 2GB0G 018 Memory NANYA SO DIMM DDRIII 1333 4GB NT4GC64B8HB0NS CG LF 256 8 0 055um KN 4GB03 005 Memory KINGSTON SO...

Page 183: ...0 RR607 003 SPEAKER SPEAKER SET W R L 23 NE307 001 MISCELLANEOUS SPEAKER SPONGE UP 47 NE307 001 CCD SUPPORT MYLAR 47 NE307 002 TOP SHIELD MYLAR 47 NE307 003 BASE FOOT RUBBER FRONT 47 PSR07 001 BASE FOOT RUBBER REAR 47 PSR07 003 LCD RUBBER UP 47 R6Z07 001 LCD RUBBER MIDDLE 47 R6Z07 002 LCD SCREW MYLAR 47 R6Z07 003 Table 6 3 FRU List Category Description Acer Part No ...

Page 184: ...SCREW M2 5 6 5 I BZN NYLOK RED 86 ARE07 001 SCREW M2 5 4 0 I NI NYLOK 86 D01V7 001 SCREW M2 5 5 I ZN B 86 NBG07 001 SCREW M2 0 3 95 I BNI NYLOK 86 R6Z07 002 SCREW M2 0 3 0 I IRON 86 S0207 001 SCREW M2 0 4 0 86 W0107 003 SCREW M2 0 4 2 I BNI NYLOK 7 0 6 IRON 86 W4107 002 SCREW M3 0 5 3 5I IRON 86 WFB07 001 ...

Page 185: ...CHAPTER 7 Model Definition and Configuration ...

Page 186: ...7 2 Acer Aspire 4349 7 3 Acer Aspire 4749 4749Z 7 16 ...

Page 187: ...2Mikk AAP Vietnam LX RR60C 002 AS4349 B802G32Mikk LinpusMGAVN1 UMACkk_3 1 2G 320 6L2 2 2R CB_GN_0 3 C_outer_AN_XS11 AS4349 B804 G50Mikk AAP Thailand LX RR60C 003 AS4349 B804G50Mikk LinpusMGATH1 UMACkk_3 1 4G 500_L BT 6L2 2 2R CB_GN _0 3C_outer_AN_TH61 AS4349 B804 G50Mikk AAP Thailand LX RR60C 004 AS4349 B804G50Mikk LinpusMGATH3 UMACkk_3 1 4G 500_L BT 6L2 2 2R CB_GN _0 3C_outer_AN_XS11 AS4349 B804 ...

Page 188: ... 3C_outer_AN_XS11 AS4349 B714 G50Mikk AAP Thailand LX RR60C 013 AS4349 B714G50Mikk LinpusMGATH4 UMACkk_3 1 4G 500_L BT 6L2 2 2R CB_GN _0 3C_outer_AN_XS11 AS4349 B712 G75Mikk AAP Thailand LX RR60C 014 AS4349 B712G75Mikk LinpusMGATH1 UMACkk_3 1 2G 750 BT 6L2 2 2R CB_GN_ 0 3C_outer_AN_TH61 AS4349 B712 G75Mikk AAP Thailand LX RR60C 015 AS4349 B712G75Mikk LinpusMGATH3 UMACkk_3 1 2G 750 BT 6L2 2 2R CB_G...

Page 189: ...4349 B712G64Mikk LinpusMGATH4 UMACkk_3 1 2G 640 BT 6L2 2 2R CB_GN_ 0 3C_outer_AN_XS11 AS4349 B802 G64Mikk AAP Thailand LX RR60C 024 AS4349 B802G64Mikk LinpusMGATH1 UMACkk_3 1 2G 640 BT 6L2 2 2R CB_GN_ 0 3C_outer_AN_TH61 AS4349 B802 G64Mikk AAP Thailand LX RR60C 025 AS4349 B802G64Mikk LinpusMGATH3 UMACkk_3 1 2G 640 BT 6L2 2 2R CB_GN_ 0 3C_outer_AN_XS11 AS4349 B802 G64Mikk AAP Thailand LX RR60C 026 ...

Page 190: ... B804 G75Mikk Thailand LX RR60C 006 CMB800 NLED14WXGAG AS4349 B804 G75Mikk Thailand LX RR60C 007 CMB800 NLED14WXGAG AS4349 B712 G50Mikk Thailand LX RR60C 008 CMB710 NLED14WXGAG AS4349 B712 G50Mikk Thailand LX RR60C 009 CMB710 NLED14WXGAG AS4349 B712 G50Mikk Thailand LX RR60C 010 CMB710 NLED14WXGAG AS4349 B714 G50Mikk Thailand LX RR60C 011 CMB710 NLED14WXGAG AS4349 B714 G50Mikk Thailand LX RR60C 01...

Page 191: ...ailand LX RR60C 025 CMB800 NLED14WXGAG AS4349 B802 G64Mikk Thailand LX RR60C 026 CMB800 NLED14WXGAG AS4349 B801 G32Mikk Indonesia LX RR60C 027 CMB800 NLED14WXGAG AS4349 B802 G50Mikk Malaysia LX RR60C 028 CMB800 NLED14WXGAG Table 7 3 VGA Chip VRAM 1 Model Country Acer Part No VGA Chip VRAM 1 AS4349 B802 G64Mikk Thailand LX RR602 001 UMA N AS4349 B801 G32Mikk Indonesia LX RR608 001 UMA N AS4349 B712...

Page 192: ...Mikk Thailand LX RR60C 014 UMA N AS4349 B712 G75Mikk Thailand LX RR60C 015 UMA N AS4349 B804 G75Mikk Thailand LX RR60C 016 UMA N AS4349 B712 G75Mikk Thailand LX RR60C 017 UMA N AS4349 B802 G50Mikk Thailand LX RR60C 018 UMA N AS4349 B802 G50Mikk Thailand LX RR60C 019 UMA N AS4349 B802 G50Mikk Thailand LX RR60C 020 UMA N AS4349 B712 G64Mikk Thailand LX RR60C 021 UMA N AS4349 B712 G64Mikk Thailand LX...

Page 193: ... 003 SO4GBIII10 N N500GB5 4KS AS4349 B80 4G50Mikk Thailand LX RR60C 004 SO4GBIII10 N N500GB5 4KS AS4349 B80 4G50Mikk Thailand LX RR60C 005 SO4GBIII10 N N500GB5 4KS AS4349 B80 4G75Mikk Thailand LX RR60C 006 SO4GBIII10 N N750GB5 4KS _4K AS4349 B80 4G75Mikk Thailand LX RR60C 007 SO4GBIII10 N N750GB5 4KS _4K AS4349 B71 2G50Mikk Thailand LX RR60C 008 SO2GBIII10 N N500GB5 4KS AS4349 B71 2G50Mikk Thailan...

Page 194: ...B71 2G64Mikk Thailand LX RR60C 022 SO2GBIII10 N N640GB5 4KS AS4349 B71 2G64Mikk Thailand LX RR60C 023 SO2GBIII10 N N640GB5 4KS AS4349 B80 2G64Mikk Thailand LX RR60C 024 SO2GBIII10 N N640GB5 4KS AS4349 B80 2G64Mikk Thailand LX RR60C 025 SO2GBIII10 N N640GB5 4KS AS4349 B80 2G64Mikk Thailand LX RR60C 026 SO2GBIII10 N N640GB5 4KS AS4349 B80 1G32Mikk Indonesia LX RR60C 027 SO1GBIII10 N N320GB5 4KS AS43...

Page 195: ...60C 009 NSM8XS N 2 in 1 card reader AS4349 B712 G50Mikk Thailand LX RR60C 010 NSM8XS N 2 in 1 card reader AS4349 B714 G50Mikk Thailand LX RR60C 011 NSM8XS N 2 in 1 card reader AS4349 B714 G50Mikk Thailand LX RR60C 012 NSM8XS N 2 in 1 card reader AS4349 B714 G50Mikk Thailand LX RR60C 013 NSM8XS N 2 in 1 card reader AS4349 B712 G75Mikk Thailand LX RR60C 014 NSM8XS N 2 in 1 card reader AS4349 B712 G7...

Page 196: ...50Mikk Malaysia LX RR60C 028 NSM8XS N 2 in 1 card reader Table 7 6 Wireless LAN1 Bluetooth NB Chipset Model Country Acer Part No Wireless LAN1 Bluetoot h NB Chipset AS4349 B80 2G64Mikk Thailand LX RR602 001 3rd WiFi 1x1 BGN BT 3 0 HM65 AS4349 B80 1G32Mikk Indonesia LX RR608 001 3rd WiFi 1x1 BGN N HM65 AS4349 B71 2G32Mikk Vietnam LX RR60C 001 3rd WiFi 1x1 BGN N HM65 AS4349 B80 2G32Mikk Vietnam LX R...

Page 197: ...d WiFi 1x1 BGN BT 2 1 HM65 AS4349 B80 4G75Mikk Thailand LX RR60C 016 3rd WiFi 1x1 BGN BT 2 1 HM65 AS4349 B71 2G75Mikk Thailand LX RR60C 017 3rd WiFi 1x1 BGN BT 2 1 HM65 AS4349 B80 2G50Mikk Thailand LX RR60C 018 3rd WiFi 1x1 BGN BT 2 1 HM65 AS4349 B80 2G50Mikk Thailand LX RR60C 019 3rd WiFi 1x1 BGN BT 2 1 HM65 AS4349 B80 2G50Mikk Thailand LX RR60C 020 3rd WiFi 1x1 BGN BT 2 1 HM65 AS4349 B71 2G64Mik...

Page 198: ...0C 002 6CELL2 2 65W 0 3M AS4349 B804 G50Mikk Thailand LX RR60C 003 6CELL2 2 65W 0 3M AS4349 B804 G50Mikk Thailand LX RR60C 004 6CELL2 2 65W 0 3M AS4349 B804 G50Mikk Thailand LX RR60C 005 6CELL2 2 65W 0 3M AS4349 B804 G75Mikk Thailand LX RR60C 006 6CELL2 2 65W 0 3M AS4349 B804 G75Mikk Thailand LX RR60C 007 6CELL2 2 65W 0 3M AS4349 B712 G50Mikk Thailand LX RR60C 008 6CELL2 2 65W 0 3M AS4349 B712 G50...

Page 199: ...L2 2 65W 0 3M AS4349 B802 G50Mikk Thailand LX RR60C 020 6CELL2 2 65W 0 3M AS4349 B712 G64Mikk Thailand LX RR60C 021 6CELL2 2 65W 0 3M AS4349 B712 G64Mikk Thailand LX RR60C 022 6CELL2 2 65W 0 3M AS4349 B712 G64Mikk Thailand LX RR60C 023 6CELL2 2 65W 0 3M AS4349 B802 G64Mikk Thailand LX RR60C 024 6CELL2 2 65W 0 3M AS4349 B802 G64Mikk Thailand LX RR60C 025 6CELL2 2 65W 0 3M AS4349 B802 G64Mikk Thaila...

Page 200: ...R502 004 AS4749Z B952G50Mikk W7HP64ASSG1 MC UMACkk_3 1 2G 500 BT 6L2 2 2R CB_GN_ 0 3C_outer_AN_ES61SP1 AS4749Z B95 2G50Mikk AAP Singapore LX RR502 005 AS4749Z B952G50Mikk W7HP64ASSG1 MC UMACkk_3 1 2G 500 BT 6L2 2 2R CB_GN_ 0 3C_outer_AN_ZH31SP1 AS4749Z B94 2G32Mikk AAP Vietnam LX RR50C 001 AS4749Z B942G32Mikk LinpusMGAVN1 UMACkk_3 1 2G 320 6L2 2 2R CB_GN_0 3 C_outer_AN_XS11 AS4749Z B94 2G50Mikk AA...

Page 201: ...49Z B952G50Mikk LinpusMGAMY1 UMACkk_3 1 2G 500_L 6L2 2 2R CB_GN_0 3C_outer_AN_XS11 AS4749Z B95 2G50Mikk AAP Malaysia LX RR50C 010 AS4749Z B952G50Mikk LinpusMGAMY1 UMACkk_3 1 2G 500_L BT 6L2 2 2R CB_GN _0 3C_outer_AN_XS11 AS4749Z B95 2G50Mikk AAP Singapore LX RR50C 011 AS4749Z B952G50Mikk LinpusMGASG1 UMACkk_3 1 2G 500_L BT 6L2 2 2R CB_GN _0 3C_outer_AN_XS11 AS4749Z B95 2G50Mikk AAP Vietnam LX RR50...

Page 202: ...AG AS4749Z B94 2G50Mikk AAP LX RR50C 003 PMDB940 NLED14WXGAG AS4749Z B94 2G50Mikk AAP LX RR50C 004 PMDB940 NLED14WXGAG AS4749Z B94 2G50Mikk AAP LX RR50C 005 PMDB940 NLED14WXGAG AS4749Z B94 2G50Mikk AAP LX RR50C 006 PMDB940 NLED14WXGAG AS4749Z B94 2G50Mikk AAP LX RR50C 007 PMDB940 NLED14WXGAG AS4749Z B95 2G32Mikk AAP LX RR50C 008 PMDB950 NLED14WXGAG AS4749Z B95 2G50Mikk AAP LX RR50C 009 PMDB950 NLE...

Page 203: ...N AS4749Z B94 2G50Mikk AAP LX RR50C 002 UMA N AS4749Z B94 2G50Mikk AAP LX RR50C 003 UMA N AS4749Z B94 2G50Mikk AAP LX RR50C 004 UMA N AS4749Z B94 2G50Mikk AAP LX RR50C 005 UMA N AS4749Z B94 2G50Mikk AAP LX RR50C 006 UMA N AS4749Z B94 2G50Mikk AAP LX RR50C 007 UMA N AS4749Z B95 2G32Mikk AAP LX RR50C 008 UMA N AS4749Z B95 2G50Mikk AAP LX RR50C 009 UMA N AS4749Z B95 2G50Mikk AAP LX RR50C 010 UMA N AS...

Page 204: ...I10 N N500GB5 4KS AS4749Z B9 42G50Mikk AAP LX RR50C 003 SO2GBIII10 N N500GB5 4KS AS4749Z B9 42G50Mikk AAP LX RR50C 004 SO2GBIII10 N N500GB5 4KS AS4749Z B9 42G50Mikk AAP LX RR50C 005 SO2GBIII10 N N500GB5 4KS AS4749Z B9 42G50Mikk AAP LX RR50C 006 SO2GBIII10 N N500GB5 4KS AS4749Z B9 42G50Mikk AAP LX RR50C 007 SO2GBIII10 N N500GB5 4KS AS4749Z B9 52G32Mikk AAP LX RR50C 008 SO2GBIII10 N N320GB5 4KS AS47...

Page 205: ...1 card reader AS4749Z B94 2G50Mikk AAP LX RR50C 003 NSM8XS N 2 in 1 card reader AS4749Z B94 2G50Mikk AAP LX RR50C 004 NSM8XS N 2 in 1 card reader AS4749Z B94 2G50Mikk AAP LX RR50C 005 NSM8XS N 2 in 1 card reader AS4749Z B94 2G50Mikk AAP LX RR50C 006 NSM8XS N 2 in 1 card reader AS4749Z B94 2G50Mikk AAP LX RR50C 007 NSM8XS N 2 in 1 card reader AS4749Z B95 2G32Mikk AAP LX RR50C 008 NSM8XS N 2 in 1 ca...

Page 206: ... 1x1 BGN N HM65 AS4749Z B9 42G50Mikk AAP LX RR50C 003 3rd WiFi 1x1 BGN N HM65 AS4749Z B9 42G50Mikk AAP LX RR50C 004 3rd WiFi 1x1 BGN N HM65 AS4749Z B9 42G50Mikk AAP LX RR50C 005 3rd WiFi 1x1 BGN BT 2 1 HM65 AS4749Z B9 42G50Mikk AAP LX RR50C 006 3rd WiFi 1x1 BGN BT 2 1 HM65 AS4749Z B9 42G50Mikk AAP LX RR50C 007 3rd WiFi 1x1 BGN BT 2 1 HM65 AS4749Z B9 52G32Mikk AAP LX RR50C 008 3rd WiFi 1x1 BGN N HM...

Page 207: ... 002 6CELL2 2 65W 0 3M AS4749Z B94 2G50Mikk AAP LX RR50C 003 6CELL2 2 65W 0 3M AS4749Z B94 2G50Mikk AAP LX RR50C 004 6CELL2 2 65W 0 3M AS4749Z B94 2G50Mikk AAP LX RR50C 005 6CELL2 2 65W 0 3M AS4749Z B94 2G50Mikk AAP LX RR50C 006 6CELL2 2 65W 0 3M AS4749Z B94 2G50Mikk AAP LX RR50C 007 6CELL2 2 65W 0 3M AS4749Z B95 2G32Mikk AAP LX RR50C 008 6CELL2 2 65W 0 3M AS4749Z B95 2G50Mikk AAP LX RR50C 009 6CE...

Page 208: ...7 24 Model Definition and Configuration ...

Page 209: ...CHAPTER 8 Test Compatible Components ...

Page 210: ...8 2 Microsoft Windows 7 Environment Test 8 4 ...

Page 211: ... All of its system functions are tested under Windows 7 environment Refer to the following lists for components adapter cards and peripherals which have passed these tests Regarding configuration combination and test procedures please refer to the Aspire 4739 4749 4749Z Compatibility Test Report released by the Acer Mobile System Testing Department ...

Page 212: ...ID AS10D41 BT 00604 049 60001535 PANASONIC 6CELL2 2 Battery PANASONIC AS10D51 for new IC max1787 Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON BT 00605 072 60001921 SANYO 6CELL2 2 Battery SANYO AS10D Li Ion 3S2P SANYO 6 cell 4400mAh Main COMMON new IC BQ8055 BT 00603 124 60002162 SIMPLO 6CELL2 2 Battery SIMPLO AS10D Li Ion 3S2P PANASONIC 6 cell 4400mAh Main COMMON ID AS10D71 BT 00607 125 600021...

Page 213: ...XCONN TW BT 4 0 BT 4 0 Foxconn Atheros BU22 BH 21100 017 23707801 FOXCONN TW BT 4 0 BT 4 0 Foxconn Braodcom 20702 BH 21100 018 Camera 10001023 LITE ON 0 3M Liteon 0 3M LT7675AL AM 21400 078 60016453 CHICONY POWER 0 3M Chicony Camera CH_7675_AL AM 21400 111 PLM00012 Suyin 0 3M Suyin 0 3M SY_7675_AL AM 21400 109 Card Reader 10000981 MISC 2 in 1 card reader 2 in 1 card reader CR 21500 030 CPU 1000106...

Page 214: ...N500GB5 4KS_4 K HDD TOSHIBA 2 5 5400rpm 500GB MK5059GSXP Capricron 3BS 375G P SATA 8MB LF HF F W GN003J 4K KH 50004 003 60001922 TOSHIBA DIGI N640GB5 4KS_4 K HDD TOSHIBA 2 5 5400rpm 640GB MK6459GSXP Capricron 3BS 375G P SATA 8MB LF HF F W GN003J 4K KH 64004 003 60001922 TOSHIBA DIGI N750GB5 4KS_4 K HDD TOSHIBA 2 5 5400rpm 750GB MK7559GSXP 375G P Capricorn BS 4K drive SATA 8MB LF HF F W GN003J KH 7...

Page 215: ... 4KS_4 K HDD HGST 2 5 5400rpm 500GB HTS547550A9E384 Jet B 375G P SATA 8MB LF HF F W DA3872 KH 50007 013 60002005 HGST SG N640GB5 4KS_4 K HDD HGST 2 5 5400rpm 640GB HTS547564A9E384 Jet B 375G P SATA 8MB LF HF F W DA3872 KH 64007 003 60002005 HGST SG N640GB5 4KS HDD HGST 2 5 5400rpm 640GB 640G Dummy P N SATA 8MB LF HF F W NA KH 64007 004 60002005 HGST SG N750GB5 4KS_4 K HDD HGST 2 5 5400rpm 750GB HT...

Page 216: ...1 Keyboard 60004864 DARFON AC4T_A10B Keyboard ACER AC4T_A10B AC4T Internal 14 Standard Black Y2010 Acer Legend Texture KB I140A 202 LAN 10017383 Atheros AR8158L Atheros AR8158L NI 22400 058 LCD 10001022 CMI NLED14WXGAG LED LCD CMI 14 WXGA Glare BT140GW01 V6 LF 220nit 8ms 600 1 LK 1400D 008 60002215 SAMSUNG NLED14WXGAG LED LCD SAMSUNG 14 WXGA Glare LTN140AT01 G04 LF 220nit 8ms 500 1 LK 14006 015 60...

Page 217: ...BIII13 Memory HYNIX SO DIMM DDRIII 1333 4GB HMT351S6BFR8C H9 LF 256 8 46nm KN 4GB0G 004 60002215 SAMSUNG SO2GBIII10 Memory NONE SO DIMM DDRIII 1066 2GB dummy 1066 LF KN 2GB00 001 60002215 SAMSUNG SO2GBIII13 Memory SAMSUNG SO DIMM DDRIII 1333 2GB M471B5773DH0 CH9 LF 256 8 KN 2GB0B 030 60002215 SAMSUNG SO4GBIII13 Memory SAMSUNG SO DIMM DDRIII 1333 4GB M471B5273DH0 CH9 LF 256 8 35nm KN 4GB0B 015 6000...

Page 218: ...Super Multi DRIVE 12 7mm Tray DL 8X UJ8B0 LF W O bezel SATA HF ZP Foxconn Yentai Facotry KU 00807 078 60001535 PANASONIC NSM8XS ODD PANASONIC Super Multi DRIVE 12 7mm Tray DL 8X UJ8B0AW LF HF W O bezel SATA Win7 KU 00807 079 60001939 PIONEER NSM8XS ODD PIONEER Super Multi DRIVE 12 7mm Tray DL 8X DVR TD11RS LF W O bezel 1 01 SATA HF ZP HME OPU KU 00805 051 60003901HITACHI EAST NSM8XS ODD HLDS Super...

Page 219: ...Atheros HB125 1x1 BGN NI 23600 085 10001023 LITE ON 3rd WiFi 1x1 BGN Liteon Wireless LAN Atheros HB125 1x1 BGN NI 23600 086 10001023 LITE ON 3rd WiFi 1x1 BGN liteon WLAN 802 11 B G N WN6606LH AA NI 23600 088 10001067 INTEL INT100H Lan Intel WLAN 100BN HMWG Crane Peak 1x1 BGN KI CNH01 002 23707801 FOXCONN TW 3rd WiFi 1x1 BGN Foxconn Wirelss LAN Atheros HB95 1x1 BGN HM T77H121 01 NI 23600 068 237078...

Page 220: ...8 12 Test Compatible Components ...

Page 221: ...CHAPTER 9 Online Support Information ...

Page 222: ...9 2 Introduction 9 3 ...

Page 223: ...ormation section users can download information on all of Acer s Notebook Desktop and Server models including Service guides for all models Bios updates Software utilities Spare parts lists TABs Technical Announcement Bulletin For these purposes we have included an Acrobat File to facilitate the problem free downloading of our technical material Also contained on this website are Detailed informat...

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