Acer Aspire 3660 Service Manual Download

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TravelMate2460&Aspire3660

Service Guide

PRINTED IN TAIWAN

Service guide files and updates are available

on the AIPG/CSD web; for more information,

please refer to

http://csd.acer.com.tw

Summary of Contents for Aspire 3660

Page 1: ...TravelMate2460 Aspire3660 Service Guide PRINTED IN TAIWAN Service guide files and updates are available on the AIPG CSD web for more information please refer to http csd acer com tw ...

Page 2: ...4 Revision History Please refer to the table below for the updates made on TravelMate2460 Aspire3660 service guide Date Chapter Updates ...

Page 3: ...spect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and a...

Page 4: ... bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures ...

Page 5: ... NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details 2 Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional web or channel If for whatever reason a part number change is made it will not be noted in the printe...

Page 6: ...attery Pack 66 Removing the TV Tuner Heatsink Module CPU and HDD Module 67 Removing the Memory and Wireless Card 69 Removing the Bluetooth Module 70 Disassembling the Main Unit into Upper Case and Lower Case 71 Disassembling the LCD Module 74 Reassembling the LCD Module 77 HDD disassembly Reassembly 79 ODD disassembly Reassembly 80 Chapter4 Troubleshooting 81 System Check Procedures 82 Power On Se...

Page 7: ...Chipset T North Bridge T ATI RC410ME T South Bridge T SB460 Memory T DDRII 533 667 SDRAM T Two DDR2 SODIMM slots T Upgradeable to 2GB Memory Display T 15 4 TFT WXGA T 15 TFT XGA Graphics T UMA T Discrete T ATI MOBILITYTM RADEON M52PG X1300 M52P VRAM T UMA T Share 64MB up to 256MB T Discrete T M52P 128MB up to 512MB of HyperMemoryTM Audio T Realtek ALC883 Audio Codec T HD High Definition Audio T SN...

Page 8: ...ce T Mini USB bluetooth module and built in 1 antenna T Built in 2 Antenna which has to be placed on the top of LCD on the sides of LCD latch I O Ports T 3 external USB 2 0 ports T Ethernet RJ 45 port T Modem RJ 11 port T One External display VGA port 15 pin T One Microphones in T One Line in jack T One Headphones Line out jack with SPDIF support T One DC in jack for AC adaptor T 1 PCMCIA T 5 in 1...

Page 9: ...S Page 29 FAN CRT Page 20 RGB LVDS Page 20 LVDS MAX9755 V Page 26 MIC IN SATA HDD Page 21 SATA Manufacturing Option SOCKET_M 707 Pins FCBGA Package 549 Pins BGA Package ICS951413CGLFT 176 Pins Package VGA ATI M52 P M54 P UMA option PCI E 16X Page 30 1 0V 1 2V VGA Power Page 15 16 17 18 19 VGA_CORE VGA option Bluetooth USB interface Page 22 X TAL 14 31818MHz X TAL 32 768KHz RJ45 Page 23 BOTHHAND TR...

Page 10: ...o your computer 5 Touchpad Touch sensitive pointing device which functions like a computer mouse 6 Click buttons Left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 7 Palmrest Comfortable support area for your hands when you use the computer 8 Power button Turns the computer on and off 9 Easy launch butto...

Page 11: ...iMediaCard MMC Secure Digital SD and xD Picture Card xD NOTE Only one card can operate at any given time 8 Bluetooth communication button indicator Press to enable disable Bluetooth function Lights to indicate the status of Bluetooth communications 9 Wireless communications button indicator Press to enable disable Wireless function Lights to indicate the status of wireless LAN communications manuf...

Page 12: ...urned off Icon Item Description 1 PC Card slot eject button Ejects the PC Card from the slot 2 PC Card slot Connects to one Type II CardBus PC Card 3 Two USB 2 0 ports Connect to Universal Serial Bus USB 2 0 devices e g USB mouse USB camera 4 Ventilation slots Enable the computer to stay cool even after prolonged use 5 External display VGA port Connects to a display device e g external monitor LCD...

Page 13: ...00 1000 based network 4 Modem RJ 11 port Connects to a phone line 5 Battery Powers the computer 6 Kensington lock slot Connects to a Kensington compatible computer security lock Icon Item Description Icon Item Description Icon Item Description Icon Item Description Icon Item Description Item Description Note Note Icon Item Description Icon Item Description Icon Item Description Item Description No...

Page 14: ...2 Cooling fan Helps keep the computer cool NOTE Do not cover or obstruct the opening of the fan 3 Memory compartment Houses the computer s main memory 4 Hard disk bay Houses the computer s main memory 5 Battery lock Locks the battery in position 6 Battery bay Houses the computer s battery pack Item Description Note ...

Page 15: ...nputs data into your computer 5 Touchpad Touch sensitive pointing device which functions like a computer mouse 6 Click buttons Left center and right The left and right buttons function like the left and right mouse buttons the center button serves as a 4 way scroll button 7 Palmrest Comfortable support area for your hands when you use the computer 8 Power button Turns the computer on and off 9 Eas...

Page 16: ...line out jack with S PDIF support Connects to audio line out devices e g speakers headphones 7 5 in 1 card reader Accepts Memory Stick MS Memory Stick PRO MS PRO MultiMediaCard MMC Secure Digital SD and xD Picture Card xD NOTE Only one card can operate at any given time 8 Bluetooth communication button indicator Press to enable disable Bluetooth function Lights to indicate the status of Bluetooth ...

Page 17: ...isk access indicator Lights up when the optical drive is active 3 N A Optical drive eject button Ejects the optical disk from the drive 4 N A Emergency eject hole Ejects the optical drive tray when the computer is turned off Icon Item Description 1 N A PC Card slot eject button Ejects the PC Card from the slot 2 PC Card slot Connects to one Type II CardBus PC Card 3 Two USB 2 0 ports Connect to Un...

Page 18: ...ces e g USB mouse USB camera 3 Ethernet RJ 45 port Connects to an Ethernet 10 100 1000 based network 4 Modem RJ 11 port Connects to a phone line 5 Battery Powers the computer 6 Kensington lock slot Connects to a Kensington compatible computer security lock Icon Item Description Item Description Icon Item Description Note Icon Item Description Icon Item Description Icon Item Description Icon Item D...

Page 19: ...fan Helps keep the computer cool NOTE Do not cover or obstruct the opening of the fan 3 Memory compartment Houses the computer s main memory 4 Hard disk bay Houses the computer s main memory secured with screws 5 Battery lock Locks the battery in position 6 Battery bay Houses the computer s battery pack Item Description Note ...

Page 20: ...scription Caps Lock activity Lights up when Caps Lock is activated Num Lock activity Lights upwhen Num Lock is activated HDD Indicate when the hard disk drive is active Bluetooth Indicates the status of Bluetooth communication Wireless LAN Indicates the status of wireless LAN communication Power Indicates the status of computer s power status Icon Function Description Launch keys on page 10 Icon I...

Page 21: ...Chapter 1 15 Battery Indicates the computer s battery status NOTE The lights shows amber when the battery is charging NOTE The lights showns green when in AC mode Icon Item Description ...

Page 22: ... Application P User programmable e Acer Empowering Technology User programmable Web Browser Internet browser User programmable Mail Email application User programmable Aspire 3660 2 Fully charged Acer Empowering Technology on page 1 Launch Manag ger on p pag ge 43 Easy launch button Default application 1 Charging 2 Fully charged Launch Manager on page 43 Easy launch button Default application Trav...

Page 23: ... scroll up or down and move left or right a page This button mimics your cursor pressing on the right scroll bar of windows applications NOTE When using the touchpad keep it and your fingers dry and clean The touchpad is sensitive to finger movement hence the lighter the touch the better the response Tapping harder will not increase the touchpad s responsiveness Function Left Button 1 Righ Button ...

Page 24: ...typed in uppercase Toggle on and off by pressing the Caps Lock key on the left side of the keyboard Num lock Fn F11 When Num Lock is on the embedded keyboard is in numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect and external keypad Scroll lock Fn F12 When Sc...

Page 25: ...while typing letters on embedded keypad Type the letters in a normal manner Windows logo key Pressed alone this key has the same effect as clicking on the Windows Start button it launches the Start menu It can also be used with other keys to provide a variety of functions Tab Activates the next Taskbar button E Opens the My Computer window F1 opens Help and Support F opens the Find All Files dialo...

Page 26: ...es the Acer ePower Management in Acer Empowering Technology See Acer Empowering Technology Fn F4 Sleep Puts the computer in Sleep mode Fn F5 Display toggle Switches display output between the display screen external monitor if connected and both Fn F6 Screen blank Turns the display screen backlight off to save power Press any key to return Fn E F1 F R M Shift M Fn TravelMate 2460 Aspire 3660 Fn Fn...

Page 27: ...ess Fn z Brightness down Decrease the screen brightness Hot Key Icon Item Description Fn F6 Fn F7 Fn F8 Fn Fn Fn Fn Fn Home Fn Pg Up Fn Pg Dn Fn End Fn F6 Fn F7 Fn F8 Fn Fn Fn Fn Fn Home Fn Pg Up Fn Pg Dn Fn End Fn F6 Fn F7 Fn F8 Fn Fn Fn Fn Fn Home Fn Pg Up Fn Pg Dn Fn End Fn F5 Fn F6 Fn F7 Fn F8 Fn Fn Fn Fn Fn Home Fn Pg Up Fn Pg Dn Fn End Fn F5 Fn F6 Fn F7 Fn F8 Fn Fn Fn Fn Fn Home Fn Pg Up Fn ...

Page 28: ...efer to www microsoft com typography faq faq12 htm for more information The US Dollar Sign 1 Open a text editor or word processor 2 Either press at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies according to the language settings Alt Gr th 5 Note www microsoft com typo graphy faq faq12 htm Shift 4 Note Alt Gr 5 ...

Page 29: ...ista You may choose any one of the four display settings indicated below Double vertical Triple primary at left Triple primary at right or Quad Acer Gridvista is dual display compatible allowing two displays to be partitioned independently Acer Gridvista is dual display compatible allowing two displays to be partitioned independently AcerGridVista is imple to set up 1 Run Acer GridVista and select...

Page 30: ...ng on Start All Programs and then Launch Manager to start the application Norton AntiVirus Norton AntiVirus is an anti virus software that finds and repairs infected files and protects against viruses to keep your computer data safe and secure How do I check for viruses A Full System Scan scans all files on your computer To perform a system scan 1 Start Norton AntiVirus Note Easy launch buttons on...

Page 31: ...Scan for Viruses panel click Scan My Computer 4 Under Actions click Scan 5 When the scan is complete a scan summary appears Click Finished You can schedule customized virus scans that run unattended on specific dates and times or at periodic intervals If you are using the computer when the scheduled scan begins it runs in the background so that you do not have to stop working For more information ...

Page 32: ...ings For more information press the key to launch the Empowering Technology menu then click on the appropriate utility and select the Help or Tutorial function Empowering Technology Password Before using Acer eLock Management and Acer eRecovery Management you must initalize the Empowering Technology password Right click on the Empowering Technology toolbard and select Password Setup to do so If yo...

Page 33: ...h to the appropriate profile when you move from one location to another Settings stored include network connection settings IP and DNS settings wireless AP details etc as well as default printer settings Security and safety concerns mean that Acer eNet Management does not store username and password information ...

Page 34: ...k on buttons to turn the following functions on off Wireless LAN Bluetooth CardBus FireWire 1394 Wired LAN and Optical Device if supported DC Mode Battery mode There are four pre defined profiles Entertainment Presentation Word Processing and Battery Life You can also define up to three of your own To create new power profile 1 Change power settings as desired 2 Click Save as to save to a new powe...

Page 35: ...imates based on current usage referto the panel on the lower left hand side of the window For additional options click Settings to T Set alarms T Re load factory defaults T Select what actions will be taken when the cover is closed or the power button is pressed T View information about Acer ePower Management ...

Page 36: ...gement lets you project your computer s display to an external device or project using the hot key Fn F5 If auto detection hardware is implemented in the system your system display will be automatically switched out when an external display is connected to the system ...

Page 37: ...utlook The Acer eDataSecurity Management setup wizard will prompt you for a suvervisor password and default encryption This encryption will be used to encrypt files by default or you can choose to enter your won file specific password when encrypting a file NOTE The password used encrypt a file is the unique key that the system needs to decrypt it If you lose the password the supervisor password i...

Page 38: ...is a security utility that allows you to lock your removable data optical and floppy drives to ensure that data can t be stolen while your notebook is unattended T Removable data devices includes USB disk drives USB pen drives USB flash drives USB MP3 drives ...

Page 39: ...ssary and will remain locked after rebooting until unlocked NOTE If you lose your password there is no method to reset it except by reformatting your notebook or taking your notebook to anAcer Customer Serivce Center Be sure to remember or write down your password Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by t...

Page 40: ...To ensure the best results when recovering your system using a CD or Acer eRecovery Management detach all peripherals except the external Acer ODD if your computer has one including your Acer ezDock Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status Furthermore Acer eSettings Management enables you to optimize y...

Page 41: ...and express optimization method to release unused memory and disk space quickly The user can also enable advanced options for full control over the following option T Memory optimization releases unused memory and check usage T Disk optimization removes unneeded items and files T Speed optimization improves the usability and performance of your Windows XP system ...

Page 42: ... of the LCD panel The camera s 225 degree ergonomic rotation allows you to capture high resolution photos or videos up front or at the back of the LCD panel The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant Messenger service ...

Page 43: ...ees to match the position of your face in front or at the back of the LCD panel NOTE Do not rotate the camera clockwise to prevent damage to the device Launching the Acer OrbiCam To launch the Acer OrbiCam double click on the Acer OrbiCam icon on the screen OR Click Start All programs Acer Acer OrbiCam The Acer OrbiCam capture windows window appears No Item 1 Lens 2 Power indicator 3 Rubber grip s...

Page 44: ...click the displayed resolution at the bottom right corner of the capture window then select the desired resolution Options Click Options to display the Window Preview and Folder tabs Use the options to change the capture window size preview settings and the folder for captured photos or videos ...

Page 45: ...ottom right corner of the capture display then select Camera Settings from the pop up menu You can adjust the Video Audio and Zoom Face tracking options from this window T Capture settings From the Camera Settings window click the Driver Settings button The Properties window will appear ...

Page 46: ...d in the My Pictures and My Videos folder Using the Acer OrbiCam as webcam The Acer OrbiCam is automatically selected as the capture device of any instant messenger IM application To use the Acer OrbiCam as a webcam open the IM service then select the video webcam feature You can now broadcast from your location to an IM partner anywhere in the world Enabling the Acer VisageON The Acer VisageON te...

Page 47: ...the left icon down arrow button then select Single User or Multiple Users from the pop up menu For multiple users the face tracking feature automatically centers all the users face in the capture window otherwise the utility centers the face of the user closest to the camera 2 Click the right icon to zoom in out or reset the current view 3 Click VisageON to display a menu that allows to change the...

Page 48: ...video effects The Video Effect Selection window appears as below 2 Click on a video effect to use The selected effect appears in the video effects section of the VisageON window NOTE When using avatars you may have to calibrate the face points to achieve better tracking Follow screen instructions in the VisageON to continue NOTE You may use video effects when using the camera for IM chat video ses...

Page 49: ... N A Audio controller Azalia Audio Controller ALC883 Video controller ATI 52P 52PG UMA Hard disk drive controller ATI SB460 Keyboard controller NS PC97551 IrDA controller N A DVI controller N A PCMCIA card reader 1394 controller TI PCI7412 DDR soDIMM controller ATI RC410ME BIOS Item Specification BIOS vendor Phoenix BIOS Version Phoenix First BIOS BIOS ROM type Flash ROM SST39VF080 BIOS ROM size 1...

Page 50: ...N Interface Item Specification Supports LAN protocol 10 100 Mbps Fast Ethernet connection LAN chip Marvel 88E8038 LAN connector type RJ45 LAN connector location Rear side Wireless LAN Item Specification Card Type Mini card Mini PCI Mode 802 11 a b g 802 11 b g Antenna Built in 2 antenna PIFA type Support Wi Fi WPA2 WMM CCX V3 V4 Modem Interface Item Specification Data modem data baud rate bps 56K ...

Page 51: ...port 44 1K 48K 96K 192K sample rate All ADCs support 44 1K 48K 96K sample rate Internal microphone Yes Internal speaker Quantity Yes 2 Support S PDIF out VoIP PCMCIA Port Item Specification PCMCIA controller PCI7412 Supports card type Type II Number of slots One Access location Right Side Feature PC Card Standard 8 1 compliant ACPI 2 0 compliant Support PC Card or CardBus with hot insertion and re...

Page 52: ...age configuration Pin 1 Pin 2 BATT Battery Battery Positive Terminal Pin 3 ID Identify Pin Note 1 Pin 4 B I Battery In Pin Pin 5 TS Connect to Thermister Pin 6 SMD SMBus data interface I O pin Pin 7 SMC SMBus clock interface I O pin Pin 8 Pin 9 GND Battery Negative Terminal LCD 15 4 WXGA LCD Item Specification Vendor model name CMO N154I1 L0C GLARE TYPE N154I1 L0B NON GLARE LPL LP154W01 TLB5 GLARE...

Page 53: ...atio 400 550 300 300 400 400 Response Time Optical Rise Time Fall Time msec 5 11 16 Tr Tf 25 Tr Tf 12 4 6 10 Power Supply Voltage 3 3V 3 3V 3 0V 3 3V 3 3V Typical Power Consumption watt 4 22 5 23 4 2 6 5 N A Weight 600 g 540 575 g 530 g 585 g 585 g Physical Size mm Typical 344 H x222 V x6 2 D 344 H x222 V x6 2 D 344 H x222 V x6 2 D 344 H x222 V x6 5 D 344 H x222 V x6 35 D Electrical Interface LVDS...

Page 54: ...Rise Time Fall Time msec 10 20 5 11 Power Supply Voltage 3 3V 3 3V Typical Power Consumption watt 4 76 3 96 Weight 530 g 550 g Physical Size mm Typical 317 H x241 V x5 9 D 317 H x242 V x5 7 D Electrical Interface LVDS IS100 C30R C15 LVDS with 1 pixel clock Support Color 262144 262144 Viewing Angle degree Horizontal Right Left Vertial Upper Lower 45 45 15 35 45 45 20 40 Temperature Range oC Operati...

Page 55: ...me at least 10ms 115 Vac input full load Over Voltage Protection OVP 30V Over Current Protection OCP Output current limit is 6A Max mode Short circuit protection Output can be shorted without damage and auto recovery Electrostatic discharge ESD 15kV at air discharge 8kV at contact discharge Dielectric Withstand Voltage Primary to secondary 3000 Vac for 1 second Leakage current less than 250uA at 2...

Page 56: ... SFF 8090 Applicable disc format DVD Read DVD ROM DVD Video DVD Audio DVD R DVD R 3 95GB DVD R Multi Border DVD RW DVD R DVD R DL DVD R Multi Session DVD RW DVD RAM CD Read CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i CD i Bridge Video CD MPEG 1 Karaoke CD Photo CD Enhanced CD CD Plus CD Extra itrax CD CD Text CD R and CD RW DVD Write DVD Data Video CD Write CD DA CD ROM Mode...

Page 57: ...m 2 CD i Video CD CD Text DVD Read DVD 5 9 10 18 DVD R 3 95G 4 7G DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RW high speed DVD RAM v2 0 2 1 CD Read CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 Photo CD Video CD CD DA CD Extra Mixed CD CD Text CD R CD RW HS CD RW US CD RW US CD RW DVD Write DVD R DVD RW DVD RW CD Write CD DA CD i Video CD CD Text Photo CD CD Extra Mixed CD CD R CD R...

Page 58: ...d writes CD R 5 Reads and writes CD RW 6 Reads data in DVD ROM Loading mechanism Load Manual Load Manual Load Manual Power Requirement Input Voltage 5 V 5 Operating 5 V 5 Operating 5 V 5 Operating Power Management ACPI Mode Power Management Mech Off G3 All devices in the system are turned off completely Soft Off S5 OS initiated shutdown All devices in the system are turned off completely Working S...

Page 59: ...ntal Requirements Item Specification Temperature Operating 5 35 C Non operating 20 65 C storage package Humidity Operating 20 80 without condensation Altitude Operating sea level 0 to 10 000ft Storage sea level 0 to 40 000ft ...

Page 60: ...eft right keys zx T To choose a parameter use the cursor up down keys wy T To change the value of a parameter press p or q T Press while you are in any of the menu options to go to the Exit menu T In any menu you can load default settings by pressing t You can also press u to save any changes made and exit the BIOS Setup Utility NOTE You can change the value of a parameter if it is enclosed in squ...

Page 61: ... version of the system KBC Version This field reports the keyboard controller version of the system Serial Number This item will show the Serial number of system Asset Tag Number This item will show the Asset Tag number of the system Product Name This field will show product name Manufacturer Name This field will show manufacturer name UUID This will be visible only when there is an internal LAN d...

Page 62: ...xternal video port If any external display device is connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously enable both the integrated LCD screen and the system s external video port for an external CRT or projector Network boot When this is selected Boot from LAN feature is enabled When this is not selected Boot from LAN feat...

Page 63: ...cted users can modify device boot priority by pressing F12 key during POST When this is not selected device boot priority will not be adjustable during POST D2D Recovery Allow user to enable disable the Disk to Disk recovery Parameter Description ...

Page 64: ...s password protects the BIOS Setup Utility from unauthorized access Set System password is set Clear System password is not set Length No more than 8 characters Characters 0 9 A Z not case sensitive Set User Password PhoenixBIOS Setup Utility Info Main Advanced Boot Item Specific Help Supervisor Password Is Clear User Password Is Clear Enter Set Supervisor Password Password on Boot Supervisor Pass...

Page 65: ...password currently can not be changed or disabled To change or disable it turn off the system and enter Setup immediately after turning it back on Press Enter to input change or disable hard drive password Enter Password on boot Defines whether a password is required or not while the events defined in this group happened The following sub options are all requires the Supervisor password for change...

Page 66: ... OK The password setting is complete after user presses enter If the current password entered does not match the actual current password If the new password and confirm new password strings do not match Setup Notice Changes have been saved continue Setup Warning Invalid password Re enter Password continue Setup Warning Password do not match Re enter Password ...

Page 67: ... device 1 4 Loads default boot sequence PhoenixBIOS Setup Utility Info Main Advanced Security Exit Item Specific Help Boot priority order Keys used to view or configure devices Up and Down arrows select a device and moves the device up or down f and r specifies the device fixed or removable x exclude or include the device to boot Shift 1 enables or disables a device 1 4 Loads default boot sequence...

Page 68: ...tup data to CMOS Load Setup Default Load default values for all SETUP items Discard Changes Load previous values from CMOS for all SETUP items Save Changes Save Setup Data to CMOS PhoenixBIOS Setup Utility Info Main Advanced Security Boot Item Specific Help Exit Saving Changes Exit Dicarding Changes Load Setup Defaults Exit System Setup and save your changes to CMOS F1 Help Select Item F5 F6 Chang...

Page 69: ...r preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver T Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Ch...

Page 70: ...nd signal cables from the system 3 Remove the battery pack NOTE There are several types of screws used to secure bottom case and upper case assembly The screws vary in length Please refer the picture below group the same type of screws together during service disassembling Please also remember the screw location for each screw type If you fasten the screw to the wrong location the screw may be too...

Page 71: ...ves you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the main board you must first remove the keyboard then disassemble the inside assembly frame in that order ...

Page 72: ...66 Chapter 3 Removing the Adapter and Battery Pack 1 Unplug the adapter 2 Release the battery lock 3 Slide the battery latch 4 Remove the battery pack ...

Page 73: ...e heatsink cover 2 Lift the heatsink cover up and remove it Remove the Heatsink Module 1 Disconnect the main fan cable from the mainboard 2 Remove the seven screws securing the heatsink module 3 Remove the heatsink module from the main unit Removing the HDD Module 1 Release the two screws securing the HDD cover One screw is attached to the HDD cover 2 Remove the HDD cover ...

Page 74: ... screw securing the HDD 4 Holding the mylar and pull the HDD module out of the main unit Removing the CPU 1 Use a flat screw driver and turn the screwdriver counterclockwise to unlock the CPU 2 Remove the CPU from the mainboard ...

Page 75: ...Chapter 3 69 Removing the Memory and Wireless Card Remove the Memory 1 Press the latch on left and right side to pop out the memory and remove it 2 Remove the other memory ...

Page 76: ...oth connector from the mainboard 3 Remove the Bluetooth cable from the Bluetooth wire groove 4 Remove the Bluetooth module from the main unit 5 Remove the two screws securing the Bluetooth bracket 6 Remove the Bluetooth module from the Bluetooth bracket 7 Disconnect the Bluetooth cable from the Bluetooth module ...

Page 77: ... 1 Remove the three screws securing the middle cover on the rear panel 2 Open the notebook 3 Release the clasp of middle cover and remove the middle cover from the main unit 4 Remove the two screws securing the keyboard 5 Turn the keyboard over 6 Unlatch the keyboard FFC latch and remove the keyboard from the main unit ...

Page 78: ... on left and right hinges 9 Remove the LCD module from the main unit and be careful to pull the antenna out 10 Remove the screw securing the ODD module 11 Push the ODD module out of the main unit 12 Remove the five screws securing the upper case 13 Remove the 22 screws securing the lower case ...

Page 79: ...switch cable from the mainboard 15 Disconnect the MIC wire cable from the mainboard 16 Unlatch the touchpad board FFC and disconnect the touchpad board FFC from the mainboard 17 Lift up the upper case to separate the upper and lower case ...

Page 80: ...LCD module 2 Remove the four screw securing the LCD bezel NOTE For LCD module with CCD please refer to following steps 1 Remove the six screw caps for the LCD module 2 Remove the six screws securing the LCD module 3 Remove the LCD bezel 4 Remove the 13 screws securing the LCD panel ...

Page 81: ...om the inverter board and remove the inverter board 8 Remove the LCD panel from the LCD cover 9 Remove the two screws securing the left LCD brackets 10 Remove the left LCD bracket from the LCD panel 11 Remove the two screws securing the right LCD bracket 12 Remove the right LCD bracket from the LCD panel 13 Remove the tape on the LCD cable ...

Page 82: ... 15 This completes the LCD module disassembly Remove the CCD module 1 Remove the five screws securing the CCD brackets and remove the CCD brackets 2 Lift the CCD plastic bracket up 3 Remove the CCD module 4 Be careful that the CCD cable is combined with the antenna CCD Antenna Antenna ...

Page 83: ...the LCD panel 4 Secure the right LCD bracket with the two screws 5 Place the left LCD bracket back to the LCD panel 6 Secure the left LCD bracket with the two screws 7 Place the LCD panel back to the LCD cover 8 Place the inverter board back to the LCD module and connect the inverter cables to the inverter board 9 Secure the LCD panel with the 13 screws ...

Page 84: ... the LCD bezel back to the LCD module Push each side of the bezel to make it clip to the LCD cover well 11 Secure the LCD bezel with four screws 12 Place the four screw caps back 13 This completes the LCD module reassembly ...

Page 85: ...Reassembly 1 Remove the four screws securing the HDD bracket 2 Remove the HDD bracket from the HDD 3 Place the HDD bracket back to the HDD 4 Secure the HDD with the four screws 5 This completes HDD module disassembly and reassembly ...

Page 86: ... Reassembly 1 Remove the four screws securing the ODD module 2 Remove the ODD bracket from the ODD 3 Place the ODD bracket back to the ODD 4 Secure the ODD with the four screw 5 This completes ODD module disassembly and reassembly ...

Page 87: ...ed and secured there are no obvious shorts or opens there are no obviously burned or heated components all components appear normal 5 Use the following table with the verified symptom to determine which page to go to Symptoms Verified Go To Power failure The power indicator does not go on or stay on Power System Check on page 83 POST does not complete No beep or error codes are indicated Power On ...

Page 88: ...eyboard or Auxiliary Input Device Check Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard ...

Page 89: ... Remove the battery pack 2 Connect the power adapter and check that power is supplied 3 Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list T Check the Battery Pack on page 84 ...

Page 90: ...ot light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 After rebooting run Tracking Pad PS2 Mode Driver For example run Syn touch driver 2 Run utility with the PS 2 mouse function and check if th...

Page 91: ...ext possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 97 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may i...

Page 92: ...n reboot system Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system Main board Previous boot incomplete Default configuration used Load Default Settings in BIOS Setup Utility RTC battery Main baord Invalid System Configuration Data Load Default Settings in BIOS Setup Utility Main board Operating system not found Enter Setup and see if fixed disk a...

Page 93: ...r on indicator turns on and LCD is blank Power source battery pack and power adapter See Power System Check on page 83 Reconnect the LCD connector Hard disk drive LCD cable LCD inverter LCD Main board Power on indicator turns on and LCD is blank But you can see POST on an external CRT Reconnect the LCD connectors LCD cable LCD inverter LCD Main board Power on indicator turns on and a blinking curs...

Page 94: ...cksum 17h Initialize cache before memory autosize 18h 8254 timer initialization 1Ah 8237 DMA controller initialization 1Ch Reset Programmable Interrupt Controller 20h 1 3 1 1 Test DRAM refresh 22h 1 3 1 3 Test 8742 Keyboard Controller 24h Set ES segment register to 4 GB 28h Autosize DRAM 29h Initialize POST Memory Manager 2Ah Clear 215 KB base RAM 2Ch 1 3 4 1 RAM failure on address line xxxx 2Eh 1...

Page 95: ...i Processor APIC 68h Enable external and CPU caches 69h Setup System Management Mode SMM area 6Ah Display external L2 cache size 6Bh Load custom defaults optional 6Ch Display shadow area message 6Eh Display possible high address for UMB recovery 70h Display error messages 72h Check for configuration errors 76h Check for keyboard errors 7Ch Set up hardware interrupt vectors 7Eh Initialize coprocess...

Page 96: ...ives A0h Set time of day A2h Check key lock A4h Initialize Typematic rate A8h Erase F2 prompt AAh Scan for F2 key stroke ACh Enter SETUP AEh Clear Boot flag B0h Check for errors B1h Inform RomPilot about the end of POST B2h POST done prepare to boot operating system B4h 1 One short beep before boot B5h Terminate QuietBoot optional B6h Check password optional B7h Initialize ACPI BIOS B9h Prepare Bo...

Page 97: ...Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memor...

Page 98: ... horizontal or vertical lines displayed Reconnect the LCD cable LCD cable LCD Main board Indicator Related Symptoms Symptom Error Action in Sequence Indicator incorrectly remains off or on but system runs correctly Main board HDD CD ROM active indicators cannot work HDD CD ROM drive Device driver Main board Power Related Symptoms Symptom Error Action in Sequence Power shuts down during operation P...

Page 99: ...le Main board Check BIOS revision System can power on but you hear two long beeps B B and the LCD is blank Reinsert DIMM DIMM Main board Speaker Related Symptoms Symptom Error Action in Sequence In Windows multimedia programs no sound comes from the computer OS volume control Audio driver Speaker Main board Internal speakers make noise or emit no sound Speaker Main board Microphone cannot work Aud...

Page 100: ...tility to execute Load Setup defaults then reboot system Reconnect hard disk CD ROM drives FDD or other peripherals Main board External display does not work correctly Press Fn F5 LCD CRT Both display switching Keyboard Main board USB does not work correctly Main board Print problems Enter BIOS Setup Utility to execute Load Default Settings then reboot the system Run printer self test Printer driv...

Page 101: ...ns see Undetermined Problems on page 97 Modem LAN Related Symptoms Symptom Error Action in Sequence Internal modem does not work correctly Phone cable Driver Reconnect the Internal modem cable to the main board tightly Main board Internal LAN does not work correctly Lan cable Driver Main board ...

Page 102: ...tatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors ...

Page 103: ...the failure is operating correctly See Power System Check on page 83 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices T Non Acer devices T Printer mouse and other external devices T Battery pack T Hard disk drive T DIMM T PC Cards 4 Power on the computer 5 Determine if the problem has changed 6 I...

Page 104: ... Connector RJ11 RJ45 USB 2 0 X 2 5V 3V Converter IC EC Controller BIOS DDR Power IC Card Bus IC 5 in 1 Audio Codec Modem Connector Keyboard Connector Touch Pad Phone Jack Connector CPU Power Converter IC Battery Connector Jumper and Connector Locations Chapter 5 ...

Page 105: ...N Controller VGA RJ11 RJ45 Mini Card VGA Power IC VRAM North Bridge NB Power IC USB 2 0 X2 Mini PCI Card PCMCIA Card RTC Batt DDR II Memory Connector Blue tooth SW Wireless SW Audio AMP HDD PATA SATA South Bridge Bluetooth CON CPU ODD Connector Battery Connector ...

Page 106: ...e it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should f...

Page 107: ... I BNI NYLOK 2 LCD hinge left 23 Screw M2 5 5 0 I NI NYLOK 3 LCD hinge right 24 Screw M2 0 3 0 I NI NYLOK 4 LCD cover 25 ODD holder 5 CCD module optional 26 LCD cable 6 CCD cover optional 27 Touchpad board to mainboard cable 7 Middle cover 28 Bluetooth cable 8 Keyboard 9 Upper case 10 Battery ...

Page 108: ... w CCD LCD cover Aspire 13 Conductive tape EP 2 ACER logo Aspire 14 LCD cover protect sheet 3 15 4 wide w CCD LCD knob 15 LCD CCD cover mylar 4 15 4 wide w CCD LCD latch 16 CCD cover protect 5 CCD latch BK L 17 CCD cover 6 CCD latch BK R 18 CCD bezel 7 LCD spring 19 CCD LED lens 8 15 4 w CCD cover shield 20 CCD name plate assy 9 screw M2 5 3 0 I BNIXNYLOK EP 21 CCD hinge Item Description Item Desc...

Page 109: ...103 Chapter 6 10 screw M2 0 3 0 I NIXNYLOK 22 camera V UBDOEM1 CMOS module 1 3M 11 CCD cable maylar 23 LCD rubber 1 12 cable assy CCD 5P 4P R2A L F 24 CCD bezel rotect Item Part Name Item Part Name ...

Page 110: ...8650Y 2 QC236 S P BT 00603 016 BATTERY SONY LI ION 6 CELL LIP6198QUPC SY6 3S2P 11 1V 4A ZB1 BATT LI LIP6198QUPC S P BT 00604 007 BATTERY SIMPLO PACK LI MN 6 CELL 916C4890F 3S2P 10 8V 4 0A ZB1 BATT LI 916C4890F 3S2P S P BT 00607 001 BATTERY PACK SANYO LI 8CELLl2 4 4 8Ah 4UR18650F 2 QC218 4S2P ROHS ZB1 sanyo 8CELL 4 4A S P BT 00803 014 BOARD BOARD MODEM 56K MDC T60M893 10 ZB3 MODEM 56K MDC T60M893 1...

Page 111: ...CORD AF S INDIA ZL6A POWER CORD S P INDIA S P 27 A50V7 001 CABLE POWER CORD ISRAEL 3 PIN ZL6A POWER CORD S P ISR S P 27 A50V7 002 CABLE POWER CORD AU W LABEL 3 PIN ZL6A POWER CORD S P AU S P 27 A50V7 003 CABLE POWER CORD US 110V BSMI ZL3E POWER CORD S P TWN 27 A99V7 002 CABLE POWER CORD AF 3 PIN ZI5 POWER CORD S P AF 27 T48V7 001 CABLE POWER CORD THAI ZL3E POWER CORD S P THAI 27 A99V7 003 CABLE PO...

Page 112: ...ULE 24X ZB3 COMBO MODULE 6M ACFV7 001 DVD RW DRIVE DVD COMBO PHILIPS SCB5265 GB LF ZB2 COMBO SCB5265 FW TX07 S P KO 02403 007 COMBO DRIVE CDRW DVD COMBO DRIVE 24X HLDS GCC 4244N LF 1 00AB ZB1 COMBO HLDS GCC 4244N F W 1 00 LF S P KO 0240A 005 DVD RW DRIVE DVD CDRW COMBO UJDA770AC A STN B S ZL7 DVD COMBO UJDA770AC A BS S P KO 02406 013 CASE COVER BRACKET ASSEMBLY ODD HOLDER FIX ZB1 EBZB1037 R3A ZB1 ...

Page 113: ... 42 AA7V7 007 DVD RW DRIVE DVD SUPER MULTI PIONEER SLOT IN ASSY ZB3 DVD SUPER MULT PIO ASSY S P DVD RW DRIVE DVD SUPERDRIVE DVR K06RS FW 1 01 ZB3 DVD SUPER MULTI PIONEER SLOT IN S P CASE COVER BRACKET ASSEMBLY OPTICAL DEVICE HOLDER ZB1 ODD HOLDER FIX S P 42 AA7V7 002 CASE COVER BRACKET ASSEMBLY ODD BEZEL ASSY ZB3 SUPER MULTI BEZEL ASSY S P HDD HARD DISK DRIVE CATEGORY PARTNAME DESCRIPTION PART NO ...

Page 114: ...HAKONE A F W A70G ZL6C HDD 80G HGST S P KH 08007 011 HDD 80G HTS541080G9AT00 ZL3 80G HDD HTS541080G9AT00 HIT S P KH 08007 013 HDD 80GB MP0804H FW YS200 05 ZL6C HDD 80G SUMSUNG LF S P KH 0800B 004 HDD 100G ST9100825A 9AH439 188 ZL6C HDD 100G SEAG LF S P KH 10001 006 HDD 100G ST9100824A 9W3039 188 ZB1 HDD 100G ST9100824A SEAGATE S P KH 10001 007 HDD 100GB MK1032GAX CZK ZF3 HDD 100G MK1032GAX CZK TOS...

Page 115: ...FON Portuguese ZL1C K B NON ERGO PORTUG S P KB A2707 012 AS1680 AS1410 KEYBOARD DARFON Arabic ZL1C K B NON ERGO ARABIC S P KB A2707 013 AS1680 AS1410 KEYBOARD DARFON Belgium ZL1C K B NON ERGO BELGIUM S P KB A2707 014 AS1680 AS1410 KEYBOARD DARFON Sweden ZL1C K B NON ERGO SWEDEN S P KB A2707 015 AS1680 AS1410 KEYBOARD DARFON Czech ZL1C K B NON ERGO CZECH S P KB A2707 016 AS1680 AS1410 KEYBOARD DARF...

Page 116: ...OVER 15 4 IN W ANTENNA CCD 0 3M ZB2 AS 15 4 LCD COVER ASSY W CCD 0 3M S P 60 AB1V7 003 CASE COVER BRACKET ASSEMBLY LCD BEZEL 15 4 IN FOR CCD N UV ZB3 15 4 LCD BEZEL ASSY W CCD N UV S P 60 TCFV7 005 LCD BRACKET W HINGE 15 4 IN L ZB1 15 4 HINGE L ASSY S P 33 AA7V7 003 LCD BRACKET W HINGE 15 4 IN R ZB1 15 4 HINGE R ASSY S P 33 AA7V7 004 LCD LCD MODULE 15 4 WXGAG GLARE W ANTENNA ZB3 LCD LP 15 4WXGA AS...

Page 117: ... BEZEL 15 4 S P 60 TAJV7 006 CASE COVER BRACKET ASSEMBLY LCD BRACKET W HINGE 15 4 IN L ZB1 15 4 HINGE L ASSY S P 33 AA7V7 003 CASE COVER BRACKET ASSEMBLY LCD BRACKET W HINGE 15 4 IN R ZB1 15 4 HINGE R ASSY S P 33 AA7V7 004 MEMORY SO DIMM DDRII533 256MB NT256T64UH4A1FN 37B LF ZB1 RAM DDRII5 256M NANYA S P KN 25603 029 SO DIMM DDRII533 256M HYS64T32000HDL 3 7 A 32X64 LF 0 11u ZB1 RAM DDRII5 256M INF...

Page 118: ...ASSY S P 60 ACZV7 004 MISCELLANEOUS MISCELLANEOUS NAMEPLATE AS3660 FCZB3002 R3A ZB3 NAMEPLATE S P 40 ACZV7 001 MISCELLANEOUS LCD RUBBER PAD UP ZL1A RUBBER PAD UP S P 47 AA7V7 002 MISCELLANEOUS RUBBER FOOT HEATSINK COVER ZL1A RUBBER FOOT S P 47 T50V7 002 SPEAKER SPEAKER SPEAKER SET ZB1 SPEAKER ASSY S P 23 AA7V7 001 SCREW SCREW SCWER M2 5 3 0 I BNI NYLOK EP ZB1 SCWER M2 5 3 0 I BNI NYLOK EP S P 86 T...

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